Engineering Jobs in Woodside, CA
152 positions found — Page 6
COMPANY DESCRIPTION:
Northstar Chemical is a leading specialty chemical distributor on the West Coast, serving customers in the Pacific Northwest, California, North Carolina and South Carolina. We provide top quality chemical products in Mini-Bulk and Bulk, engineering-based water treatment solutions, exceptional technical advice, seamless delivery, and a strong commitment to safety. Our customer service and dispatch are unparalleled in the industry.
PRIMARY OBJECTIVES:
The primary responsibility of the Account Manager role is to identify, develop, and manage new customer relationships for a specialty chemical services and distribution organization. The individual will be assigned a specific territory and will be accountable for generating new business opportunities as well as maintaining and expanding existing accounts within the designated geographic area. Territory management will be executed in alignment with the established sales and marketing strategy. This role requires close collaboration with Customer Service, Technical Service, and Operations teams, in addition to other Sales Team members, to effectively meet customer requirements and drive profitable business growth.
ESSENTIAL DUTIES/RESPONSIBILITIES:
Responsibilities include, but are not limited to, the following:
Sales
- Maximize direct Bulk and Mini-Bulk sales opportunities within the assigned territory.
- Drive sales growth and profitability in the territory to achieve company objectives.
- Promote and manage assigned jobber partnerships throughout the territory.
- Advance sales initiatives by optimizing market coverage, building professional networks, participating in industry trade organizations, and collaborating with field partners.
- Effectively communicate company direction, policies, and commitments to external customers.
- Secure long-term, profitable new business with acceptable credit risk in alignment with sales management guidance. New business development includes both new accounts and expanded opportunities within existing accounts.
- Develop a comprehensive understanding of the company’s operational capabilities.
- Maintain up-to-date, broad technical knowledge of the product portfolio, equipment, and processes to capture sales opportunities and enhance customers’ operational performance.
- Coordinate customer opportunities in collaboration with operations to ensure a high level of customer service.
- Initiate the customer complaint resolution process by properly identifying and documenting issues using the appropriate form and actively participating in problem resolution.
Territory Management
- Organize and manage territory sales, potential sales, profitability, and opportunities.
- Communicate territory opportunities to management through reporting and make recommendations for marketing and sales strategies within your assigned territory.
- Compile and document data to track products, prospects, and progress in your territory.
- Prepare an annual territory plan with customer-specific measurable targets.
Safety
- Understand and abide by all Northstar Chemical policies and procedures.
- Promote and practice safe behavior: including driving, proposed installations, and presentations to customers and jobbers.
- Participate in monthly safety training.
Administrative
- Establish all new customer opportunities efficiently, including customer site surveys, drawings, contracts, and any other internal or external customer documents.
- Document price changes to the appropriate Northstar admin and to external customers.
- Assist in the collection of customer debts exceeding payment terms.
- Projects assigned by management related to product management, customer or product surveys, market studies, training, etc.
QUALIFICATIONS:
The individual must be a self-motivated professional who thrives on the ongoing development of new customer relationships through proactive outreach and cold calling. Strong sales capabilities, including a proven track record of successfully closing new business, are essential. The following key qualifications and attributes are preferred:
o Bachelor’s Degree (preferably technical)
o Minimum of 5 years of industrial outside sales experience to direct users (preferably in the chemical industry)
o Proven history of territory management and new business development
o Work experience in chemical manufacturing, distribution, or related fields
o Mechanical aptitude
o Computer skills in Outlook/Excel/Word/PowerPoint/CRM
o Exceptional communications skills, both verbal and written
o Exceptional time management and organizational skills
o Ability to demonstrate critical thinking and problem-solving abilities in a dynamic environment
Technical Lead / Platform Engineer
GenAI Healthcare SaaS Platform
Palo Alto, CA (Hybrid – 3 days onsite)
About the Role
We’re building a next-generation generative AI platform purpose-built for healthcare — and we’re looking for a hands-on Technical Lead to help architect and scale it from the ground up.
This is not a “manage from a distance” role. You’ll be deeply involved in system design, writing production code, guiding engineering direction, and making foundational technical decisions that shape the future of the platform. You’ll work closely with leadership and product to turn complex healthcare AI requirements into scalable, reliable infrastructure.
If you’ve led engineering efforts for production-grade AI systems and enjoy building high-performance teams and platforms, we’d love to talk.
What You’ll Own
- Architect and evolve the core infrastructure for a scalable AI-powered SaaS platform
- Lead development of backend services and ensure clean integration across systems
- Write high-quality, maintainable code with long-term scalability in mind
- Establish engineering best practices across architecture, CI/CD, monitoring, and DevOps
- Guide and mentor engineers while maintaining a strong individual contributor presence
- Define infrastructure automation strategies (IaC, provisioning, deployment workflows)
- Drive performance, reliability, and observability standards
- Partner with product and leadership to translate vision into executable technical milestones
What We’re Looking For
Core Experience
- 8+ years building and shipping production software
- Prior experience leading engineering initiatives or managing technical direction
- Proven track record scaling a generative AI system or AI-enabled platform in production
- Strong backend engineering background in Python
- Additional proficiency in TypeScript or Java
- Experience with a modern compiled language such as Go or Rust
- Deep knowledge of microservices architecture and RESTful API design
- Hands-on expertise with one major cloud provider (AWS, GCP, or Azure)
- Strong experience with Infrastructure as Code (Terraform preferred)
- Advanced DevOps knowledge: CI/CD, automated deployments, monitoring, alerting
- Experience containerizing and orchestrating services with Docker and Kubernetes
Leadership & Execution
- Comfortable setting technical direction while staying hands-on
- Strong communicator who can explain complex systems clearly
- Experience mentoring engineers and elevating engineering standards
- Ability to operate in a fast-moving, startup environment
Nice to Have
- Experience building or deploying ML/AI systems (TensorFlow, PyTorch, etc.)
- Strong GCP background (bonus if you’ve worked across AWS/Azure as well)
- Familiarity with frontend frameworks like React, Angular, or Vue
- Experience working in healthcare, health tech, or regulated industries
Work Environment
This role is based in Palo Alto with a hybrid schedule (3 days per week onsite). We provide daily meals and foster a collaborative, high-performance engineering culture.
Compensation & Benefits
- Base salary range: $220,000 – $280,000, depending on experience and location
- Meaningful equity package
- Medical, dental, and vision coverage
- Flexible hours
- Hybrid work environment
- Opportunity to help shape the future of AI in healthcare
If you're excited about building a production-grade AI platform that directly impacts patient outcomes — and want to help define the technical foundation of a category-defining company — let’s talk.
Compensation
$170k-$225k
0.17%-1.04%
TLDR
We are growing fast, profitable, and need to hire a Founding Back End Engineer ASAP. This role is focused on selling Neon’s automation platform to healthcare and life sciences organizations, owning the full sales cycle from prospecting through close. Ideal candidates have enterprise SaaS sales experience, thrive in high-growth environments, and are motivated to build a category-defining company. You should have at least 4 years of experience.
Our Market
The crisis: Sarah delayed cancer treatment for weeks facing massive monthly costs. Marcus's autoimmune condition worsened while battling insurance denials.
Over 50% of critical prescriptions are abandoned due to:
- Cost barriers: Patients with high copays are 5x more likely to abandon treatment
- Insurance maze: Complex prior authorizations block access
- Logistical challenges: Coordinating medical visits for treatments
Neon's technology eliminates these obstacles by automating patient access workflows for pharma companies: —automating authorizations, streamlining benefits verification, and unlocking financial assistance.
Why Join?
- Frighteningly ambitious: We’re seasoned builders on a mission to create a $200B+ company—on the scale of Palantir or ServiceNow—serving the largest healthcare enterprises.
- Experienced founding team: Built by exited founders, YC & MIT alum, ex-Tesla, ex-Google engineers.
- Hypergrowth with stability: We went from initial idea to 7+ figure customer contracts in just 4 months—in an industry where sales cycles typically take 12-18 months. We are profitable and relentlessly focused on execution.
- Powerhouse backing: We’re funded by elite Silicon Valley VCs who've backed unicorns like DoorDash, Lyft, and Mammoth Biosciences. And strategic healthcare investors with deep industry connections.
- Outsized impact & opportunity: Work at the intersection of agentic AI, healthcare transformation, and life-changing patient outcomes.
Required Skills
Technical skills:
- Proficiency with Node, Typescript, and Python.
- Good understanding of system design concepts - distributed systems, reliability/performance tradeoffs
- Experience in API design, implementation, and documentation
- Experience using AI coding tools (Cursor, Github Copilot, Claude, etc)
- Experience working with CI/CD systems and good DevOps skills a nice to have
- Excellent documentation and testing habits
- Proficiency with version control (Git)
Soft skills:
- 10x mindset - you’ll be among the first engineering hires!
- You are a fun human!
- Good time management and planning skills
Experience
4-7 years of experience (or equivalent) as a software engineer.
We’re leveling this role to Pave’s “P4” level: Leads project teams, provides direction, and keeps stakeholders informed. Determines key milestones and provides updates and check-ins to relevant teams and partners.
- You are able to work with the rest of the team to:
- Define priorities
- Suggest good solutions
- Excel at implementation
- You pick up concepts quickly, pattern match on past problems.
- You are obsessed with speed and quality, and help embed that quality into the rest of the team.
- You are self-directed, and do not need help organizing / prioritizing your time.
Specific project experience
- Nice if you have worked on distributed architectures in the past, but not a strict requirement.
- You must have experience working on projects touching many parts of a large codebase.
Lead Engineer (Foundry)
We’re seeking a Lead Engineer / Senior Lead Engineer to join a rapidly growing, vertically integrated real estate investment and operating platform. This role sits at the intersection of technology, operations, and investment strategy and is designed for an engineer who wants to build software that directly impacts business performance.
Unlike traditional engineering roles, this position is deeply embedded with Asset Management, Property Operations, and Construction teams. You’ll work closely with executive leadership and business users to design, deploy, and iterate on software solutions that improve NOI, reduce costs, and enhance portfolio performance. This is a hands-on builder role. You will write code, automate workflows, integrate data pipelines, and build dashboards—working shoulder‑to‑shoulder with the teams using the tools you create.
Salary & Benefits
- Base Salary Pay Range: $120k-$145k per year
- Discretionary bonus BOP after 1 year of service
- Paid Time Off (starting at 10 days + 2 floating holidays / 96 Hours, accrued)
- A flexible health plan offering medical, dental, and vision benefits
- 401(k) Savings Plan
Responsibilities
Embed With Business Teams
- Work day‑to‑day with property managers, asset managers, and finance teams
- Identify operational inefficiencies, data gaps, and workflow breakdowns
Rapid Prototyping and Deployment
- Design and build scripts, dashboards, automations, and integrations
- Deliver practical tools that solve problems in real time
Systems Integration
- Connect platforms such as property management systems, ticketing tools, analytics platforms, spreadsheets, and custom databases into unified workflows
Operational Analytics
- Build models for rent roll forecasting, delinquency tracking, CapEx planning, and maintenance cost monitoring
AI and Automation
- Apply AI to summarize tenant communications, flag high‑risk accounts, and optimize leasing and maintenance workflows
Outcome Measurement
- Track and report the business impact of solutions, including response times, collections, and cost efficiency
Cross‑Functional Leadership
- Serve as a translator between investment professionals and technical stakeholders
- Ensure solutions are scalable, practical, and aligned with business priorities
Minimum Qualifications
- Bachelor’s degree in Computer Science, Engineering, Data Engineering, or a related field
- 3+ years of experience in software engineering, data engineering, or applied analytics
- 1+ year of hands‑on experience with Palantir Foundry or Gotham
- Strong SQL and Python skills; experience with APIs and ETL pipelines (PySpark a plus)
- Excellent analytical and problem‑solving skills
- Strong communication skills with the ability to explain technical concepts in business terms
Key Skills and Competencies
- Clear, articulate communicator with strong documentation habits
- Highly analytical with strong qualitative judgment
- Able to prioritize effectively and meet deadlines
- High standards of excellence and ethics
- Comfortable identifying issues and driving solutions independently
- Strong critical thinking and decision‑making abilities
- Naturally inquisitive; asks the right questions and challenges assumptions
- Goal‑oriented, diligent, and execution‑focused
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
We are partnering with a well‑established construction firm to find a Proposal/Marketing Manager who can lead major pursuits and elevate the company’s competitive positioning. This role is ideal for someone who combines strategic thinking, strong writing skills, and the ability to coordinate complex, deadline‑driven efforts across multiple teams.
You’ll work closely with executive leadership, preconstruction, and operations to shape pursuit strategy, guide proposal development, and ensure the firm stands out in both public and private sector markets.
What You’ll Do
- Take ownership of major pursuits from early planning through final submission and interviews.
- Partner with executives to evaluate opportunities and guide overall win strategy.
- Develop clear messaging, themes, and differentiators tailored to each client and project.
- Write and refine proposal content, ensuring it’s compelling, compliant, and aligned with the firm’s brand.
- Coordinate input from subject matter experts across the business and prepare teams for shortlist presentations.
- Mentor proposal and marketing team members and help build consistent processes, templates, and standards.
- Track pursuit activity, performance metrics, and lessons learned to continually strengthen the pursuit approach.
- Support broader business development efforts through research, positioning, and client‑focused messaging.
What We’re Looking For
- Bachelor’s degree in Marketing, Communications, Construction Management, or a related field (Master’s a plus).
- 7+ years leading proposal efforts within construction, engineering, or similar professional services.
- Experience managing large, complex pursuits with a strong understanding of various construction delivery methods.
- Excellent writing, editing, organization, and project management abilities.
- Confident working with senior leaders and facilitating strategy conversations.
- Proficiency with Microsoft Office, Adobe Creative Suite, and CRM/proposal tech tools.
- Comfortable navigating tight deadlines and fast‑moving pursuit cycles.
Interested?
If you thrive in a strategic, collaborative role and enjoy shaping winning proposals, we’d love to connect. Please click "apply" now and we’ll reach out to discuss the position further.
REQUIRED SKILLS AND EXPERIENCE
- Education: B.S./B.A. or M.S./M.A. in Engineering, Physics, Computer Science, Human Factors, Psychology, or related STEM fields.
- Experience: Prior experience with usability studies, or hardware/software troubleshooting
JOB DESCRIPTION
Insight Global is hiring Study Facilitators to support a consumer electronic and life science research initiative in Menlo Park, CA. In this role, you’ll collaborate with cross‑functional teams to execute data collection activities and deliver high‑quality research experiences for participants.
Location: Menlo Park, CA
Schedule: 5 days per week, day shifts between Monday–Sunday Project (flexible availability needed)
Duration: March–June, with potential for long‑term extensions
What You’ll Do As a Study Facilitator, you’ll play a key role in day‑to‑day research operations, including:
-Leading multiple 1:1 user sessions per day, each lasting approximately 90 minutes
-Moderating user studies with participants across various settings and locations
-Operating, maintaining, and troubleshooting prototype hardware and technical equipment used for data collection
-Real‑time technical support to participants by troubleshooting prototype devices and clearly guiding users through technical challenges
-Identifying and resolving study execution issues in real time and implementing corrective solutions as needed
-Supporting research teams to ensure sessions run smoothly and data is collected accurately
-This position will also involve field demonstrations with participants throughout the Menlo Park area in the upcoming months
About the Role
Our client is looking for an experienced Group Product Manager to lead product strategy and execution across a portfolio of customer-facing financial management experiences. This role will oversee a team of product managers responsible for delivering high-impact features and capabilities that help millions of customers better understand and manage their financial lives. You will play a critical role in defining product vision, aligning cross-functional teams, and ensuring the successful delivery of solutions that deliver meaningful value to our customers. This is an exciting opportunity for someone who thrives at the intersection of customer insight, product strategy, and execution.
Responsibilities
- Lead the strategy, roadmap, and execution for a portfolio of product experiences.
- Define and communicate a clear product vision aligned with company goals and customer needs.
- Translate customer insights, business priorities, and market trends into actionable product strategies.
- Prioritize initiatives that deliver measurable customer and business outcomes.
- Manage and mentor a team of Product Managers responsible for delivering customer-facing capabilities.
- Guide product discovery, roadmap planning, and delivery execution.
- Foster a collaborative, high-performing product culture focused on customer impact.
- Partner closely with Engineering, Design, Data, Marketing, and Customer teams to bring products to market successfully.
- Ensure strong cross-functional alignment and effective communication across stakeholders.
- Drive product decisions based on data, experimentation, and customer feedback.
- Develop a deep understanding of customer financial workflows and behaviors to identify opportunities for innovation.
- Advocate for the customer throughout the product development lifecycle.
- Identify opportunities to improve product usability, engagement, and long-term value.
- Establish success metrics and monitor product performance to ensure continuous improvement.
- Leverage analytics, experimentation, and customer feedback to inform roadmap decisions.
- Iterate quickly based on learnings to improve product outcomes.
Qualifications
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field, or equivalent practical experience.
- 8+ years of experience in product management, including experience leading complex software or SaaS products.
- 3+ years of experience managing or mentoring product managers.
- Proven ability to define product strategy and drive execution in collaboration with cross-functional teams.
- Strong analytical skills and experience using data to inform product decisions.
- Demonstrated success delivering products that drive meaningful customer and business impact.
- Excellent communication skills with the ability to clearly articulate product vision and priorities to stakeholders at all levels.
- Confident yet humble in attitude, open to feedback, and adaptable in a fast-paced environment.
- Learning mindset and curiosity about new technologies and customer needs.
Pay range and compensation package
Competitive salary and performance bonus, 401(k) with 5% employer match, exceptional health insurance benefits with minimal out-of-pocket expenses, fitness subsidy, free in-office lunches and snacks, autonomous work environment, amazing customer-driven culture, ability to build products that make a difference in people’s lives.
Equal Opportunity Statement
Our client is proud to be an equal opportunity employer and considers qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability.
Our global Tech client is seeking a fully remote Communications Designer to join their team for the next 5+ months, 40 hours/week.
Role Summary
This role focuses on creating high-quality visual design solutions across brand, product, and marketing experiences. The ideal candidate brings a strong design portfolio showcasing product, branding, and communication design capabilities. You will ideate concepts, build visual identity systems, collaborate cross-functionally, and refine design work based on creative direction. The role requires excellent communication, strong craft, and the ability to work independently on multiple high-caliber projects.
Top Must Have Skills
A portfolio demonstrating product, branding, and communication design experience
Strong presentation, interpersonal, and communication skills
Proficiency with creative and production tools including Figma, Illustrator, Photoshop, and After Effects
Additional Qualifications
Experience with AI tooling such as Claude Code, Figma Make, Weavy, and NanoBanana (nice to have)
Experience with design systems and working closely with product teams
Experience in 3D design, prototyping, and motion/animation is a plus
Bachelor's degree
Responsibilities
Ideate visual concepts and refine design work based on creative direction
Develop visual identity platforms, systems, typography, color palettes, illustration, and iconography
Extend brand expression systems into interactive digital experiences
Concept, prototype, and execute brand and marketing experiences within product
Clearly articulate strategic thinking and design decisions to diverse partners
Provide and solicit feedback from UX design peers to support high-quality product development
Collaborate daily with engineering, content, research, marketing, and data science teams from concept to launch
Work independently on multiple projects simultaneously, maintaining timelines and demonstrating progress
Proactively identify and lead projects that span multiple teams, including facilitating or co-facilitating design sprints and workshops
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data.
Benefits
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : MS14-1980054 -- in the email subject line for your application to be considered.
Meggan Sharma - Recruiter, National Delivery
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role.
This job was first posted by Creative Circle on 03/09/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
This job was posted on 03/09/2026 and is open for 60 days
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
Copyright 1999 - 2026. CreativeCircle , Inc. All rights reserved.
Code Red is Partnered with a fast-growing startup. They are a software company in the healthtech space. Series D round of funding, located in San Francisco, New York City, + Seattle.
What you'll do:
- Product Security Engineering and Software Security Engineering work, Bug Bounty, Vulnerability Management, and core ProdSec/AppSec management work.
- Will be taking over a small security team and growing it.
- Work with Product and Engineering teams to push out products.
- Collaborate with engineering, mitigate security risks, and support shipping quickly.
- Support threat modeling, shifting left, building tooling, and automating processes.
- Review code designs and pull requests, SSDLC, not a generalist/SecOps role.
Does this sound like you?
- 8+ years' exp. working on Application or Product Security Engineering teams.
- True Leadership experience, a small team is fine, but needs to have true management experience, able to influence and build a team + Engineering.
- Proven track record of starting and scaling a successful Product Security program.
- Excited about integrating security into product delivery without slowing things down.
- Passion for security and technology, bonus points for SWE background.
[leveling Engineering Manager or Sr. Engineering Manager, up to $350K base salary + equity]
*Direct-Hire/Permanent - must be located in San Francisco, New York City, or Seattle*
Cannot wait to hear more about this position?
Click apply below or reach out to Erin Barry () today, and they will share more information and details about the role.
Code Red Partners are extremely committed to working with equal opportunity employers helping build a diverse and inclusive workforce within Cyber Security. We put the people we work with at the heart of everything we do and dedicate all we do to playing a part in developing an industry that represents a variety of backgrounds, perspectives, and skills.
Company Description
At OneNotary, we are transforming the notary industry by making secure, fast, and accessible online notarization available anytime, anywhere. Trusted by tens of thousands of businesses across the U.S., our platform powers critical transactions for individuals and enterprises in highly regulated environments.
As we continue to scale, we are looking for experienced leaders to help deliver operational excellence and a best-in-class customer experience.
Role DescriptionWe are seeking a Director of Notary Operations to lead and scale OneNotary's nationwide notary network. This role is responsible for ensuring high-quality, compliant, and efficient notary services while continuously improving the experience for both business clients and individual signers.
Reporting to executive leadership, the Director will work closely with Product, Engineering, Compliance, and Customer Success teams to optimize operations, strengthen quality standards, and support platform growth.
Key Responsibilities- Lead and scale OneNotary's notary operations team and nationwide network of remote notaries.
- Establish training, certification, and onboarding programs to ensure notaries meet high standards of professionalism, compliance, and customer service.
- Implement quality assurance processes including audits, coaching, and performance monitoring.
- Ensure adherence to state-specific notary laws and RON regulations.
- Manage workforce planning and session fulfillment to maintain strong service levels.
- Track operational KPIs and drive improvements in efficiency, quality, and customer satisfaction.
- Partner with Product and Engineering to improve tools and workflows for notaries and customers.
- 10+ years of leadership experience in operations, customer experience, or service delivery.
- Experience building and managing distributed or remote teams.
- Strong background in training, quality management, and operational process improvement.
- Experience in regulated industries such as legal tech, fintech, or SaaS preferred.
- Data-driven leader with strong cross-functional collaboration skills.