Engineering Jobs in West Richfield, OH

Senior Product Manager 

Summary

We are seeking an experienced Senior Product Manager with a strong technical foundation to drive product strategy and execution across our direct-to-consumer and B2B e-commerce platforms. The ideal candidate combines hands-on software development experience with proven product management expertise, enabling them to bridge the gap between technical teams and business stakeholders. This role requires a strategic thinker who can translate complex market needs into actionable product roadmaps while managing cross-functional teams to deliver exceptional customer experiences.

Key Responsibilities

Product Strategy & Roadmap Development

• Define and own the strategic product roadmap for both DTC and B2B e-commerce channels, aligning initiatives with company objectives and market opportunities
• Conduct market research, competitive analysis, and customer discovery to identify product opportunities and validate assumptions
• Develop and communicate product vision and strategy to executive leadership and cross-functional teams
• Balance short-term wins with long-term strategic initiatives to drive sustainable growth

Prioritization & Planning

• Establish and maintain a data-driven prioritization framework to evaluate and sequence product initiatives based on business impact, customer value, and technical feasibility
• Lead sprint planning, backlog grooming, and release planning activities in collaboration with engineering teams
• Make difficult trade-off decisions between competing priorities while managing stakeholder expectations
• Define success metrics and KPIs for each initiative and track progress against goals

Requirements Development & Documentation

• Translate business objectives and user needs into detailed product requirements, user stories, and acceptance criteria
• Create wireframes, user flows, and functional specifications to clearly communicate product vision to design and engineering teams
• Leverage technical background to assess technical feasibility and provide meaningful input on architecture and implementation approaches
• Collaborate with UX/UI designers to ensure intuitive and seamless user experiences across web and mobile platforms

Stakeholder Management

• Build and maintain strong relationships with internal stakeholders including sales, marketing, operations, customer success, and executive leadership
• Facilitate alignment meetings, product reviews, and decision-making forums with cross-functional partners
• Communicate product updates, roadmap changes, and progress transparently and regularly
• Manage expectations and negotiate scope, timelines, and resource allocation across competing priorities

Cross-Functional Leadership

• Work closely with engineering, design, and QA teams throughout the product development lifecycle
• Lead product discovery sessions, design sprints, and retrospectives to continuously improve processes
• Serve as the voice of the customer within the organization, advocating for user-centric solutions
• Mentor junior product team members and contribute to building a product-driven culture

Performance & Optimization

• Monitor product performance metrics, user analytics, and customer feedback to identify opportunities for improvement
• Lead A/B testing and experimentation efforts to optimize conversion, retention, and engagement
• Analyze data to inform product decisions and demonstrate ROI of product initiatives

Required Experience & Qualifications

Experience

• Minimum 4 years of product management experience, preferably in e-commerce / retail domain
• Prior experience as a software developer or software engineer (minimum 2-3 years preferred)
• Proven track record of successfully launching and scaling digital products from concept to market
• Experience managing complex, multi-stakeholder product initiatives with competing priorities
• Demonstrated success in building and executing strategic product roadmaps

Technical Skills

• Strong technical acumen with ability to understand system architecture, APIs, databases, and integrations
• Proficiency in modern development methodologies (Agile, Scrum, Kanban)
• Familiarity with e-commerce platforms, payment systems, order management, and fulfillment technologies
• Experience with product management tools (Jira, Productboard, Asana, or similar)
• Comfort with analytics platforms (Google Analytics, Amplitude, or similar)
• Understanding of web and mobile technologies, responsive design, and accessibility standards

Business & Strategic Skills

• Exceptional analytical and problem-solving abilities with data-driven decision-making approach
• Strong understanding of e-commerce business models, conversion optimization, and customer lifecycle management
• Experience with both DTC and B2B sales models and their unique requirements
• Ability to translate business objectives into technical requirements and vice versa
• Financial acumen including experience with business cases, ROI analysis, and budget management

Soft Skills

• Outstanding communication skills with ability to articulate complex technical concepts to non-technical audiences
• Proven stakeholder management and influencing skills across all organizational levels
• Strong leadership presence with ability to drive consensus and alignment
• Excellent project management and organizational skills with attention to detail
• Customer-obsessed mindset with passion for delivering exceptional user experiences
• Adaptability and comfort with ambiguity in a fast-paced, evolving environment

Education

• Bachelor's degree in Computer Science, Engineering, Business, or related experience

Preferred Qualifications

• Experience with enterprise B2B e-commerce platforms and complex procurement workflows
• Knowledge of marketplace dynamics, multi-vendor platforms, or subscription business models
• Familiarity with personalization engines, recommendation systems, or AI/ML applications in e-commerce

Description

Customer Service & Accounting Support Specialist (AR/AP)

We are looking for a detail-oriented and customer-focused Sales/Order Administrator to join our growing commercial team. In this role, you will act as the primary order entry/customer service/accounting point of contact for customers, including key medical device accounts, while supporting internal teams to ensure smooth order management, efficient sales operations, and accurate administrative coordination.

Key Responsibilities:

• Act as the primary order entry/customer service point of contact for Phototherapy customers, providing professional communication, service excellence, and support throughout the sales cycle.
• Manage the full order process from entry to confirmation, including sales and shop order creation, order changes, RMA requests, and customer follow-up, ensuring accuracy and compliance with company procedures.
• Review and coordinate incoming quote requests, working closely with the sales team to ensure timely and accurate responses.
• Maintain and update customer accounts, sales data, and documentation within CRM and ERP systems.
• Partner with operations, quality/regulatory and engineering teams to track order status, delivery schedules, and other customer requirements
• Prepare and distribute various order and sales reports, production schedules, performance metrics, and analytical tools to support business operations
• Proactively engage with customers regarding large or high-value invoices, ensuring timely payment and prompt follow-up on overdue payments
• Contribute to cash flow forecasting by providing regular updates on the timing and status of expected customer payments. Coordinate with finance on payment applications, handling of credit notes, refunds, or adjustments as required.
• Verify and monitor customer credit limits
• Process and apply customer payments through cash application, ensuring timely and accurate posting.
• Conduct collections on past-due invoices, communicating with customers to resolve discrepancies and reduce outstanding balances.
• Perform invoice data entry for Accounts Payable (AP), verifying accuracy and proper coding before processing.
• Execute 3-way matching of AP invoices, purchase orders, and receiving documents to ensure accuracy and compliance prior to payment.
• Reconcile Concur and American Express expense reports, ensuring accurate processing, receipt verification, and adherence to company expense policies.
• Ensure compliance with company policies, contractual obligations, and industry regulations in all sales-related documentation.
• Contribute to continuous process improvement initiatives to enhance sales operations efficiency and customer satisfaction.

Requirements

Qualifications

• Bachelor’s degree in business administration, Sales, Marketing, or a related discipline preferred; equivalent professional

experience will be considered.

• Minimum of 2–3 years of experience in a sales administration or related role, preferably within manufacturing, engineering, or the

medical device industry.

• Proficient in Microsoft Office Suite with the ability to quickly learn and navigate Lumitex ERP (Macola), customer portals (GEHC

SSO), and HubSpot (CRM)

• Exceptional organizational skills, accuracy, and attention to detail.
• Strong written and verbal communication skills with the ability to interact professionally with both internal and external

stakeholders.

• Proven ability to manage multiple priorities and deadlines in a fast-paced environment.
• A customer-focused and solutions-oriented approach.

Why Join Us?

• Opportunity to work on innovative medical technologies that improve patient outcomes.
• Collaborative and growth-oriented work environment.
• Competitive salary, benefits, and professional development opportunities.

• Responsible for supporting the construction of several products concurrently.
  

• Able to operate multiple machinery; (Bridge Port, Grinders, Saws, EDM).
• Comply with Corporate EHS, Quality and HR rules and standards.
  

• High school diploma or GED

• 
  
• Experience/Knowledge of machining a variety of metals.
  
• Knowledge of speeds, feeds, step downs and cutting tools.
  
• Ability to use and read handheld measuring tools.
  

Macedonia, OH

$100,000–$115,000 per year | Full‑Time | Direct Hire | Monday–Friday (Days)

Benefits: 401(k), Medical, Dental, Vision, Life Insurance + more

About the Role

A growing metals manufacturer in Macedonia, OH is hiring a Quality Manager to lead all quality functions and drive continuous improvement. This is a high‑impact role reporting directly to the CEO.

Must‑Haves

• Strong Quality experience in manufacturing
• Leadership experience
• Authorized to work in the USA

What You’ll Do

• Lead and maintain QMS (ISO, IATF 16949)
• Drive zero‑defect and continuous improvement initiatives
• Lead root cause analysis and corrective actions
• Oversee audits (internal & external)
• Manage and develop the Quality team
• Support PPAP, customer reports, and quality documentation
• Resolve customer and production quality issues
• Track and report key quality metrics

What You Bring

• Bachelor’s in Engineering (Master’s preferred)
• 10+ years in Quality Management
• Strong knowledge of IATF 16949 (preferred)
• Solid understanding of manufacturing processes and quality tools
• Strong leadership, communication, and problem‑solving skills

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Outside Sales Representative

Job Brief: The ideal candidate will be responsible for developing new business opportunities, managing client accounts, and expanding our market presence through strategic sales initiatives. This is a traveling, non-region-specific assignment; the Representative is expected to cover all of North America—including Mexico and Canada—however a large portion of business is within a few hours’ drive of the office. Up to 80% of travel. 1-2 days per month reporting to HQ in Cuyahoga Falls, OH.

Compensation: Combination of Base Salary & Commissions

This position requires excellent organization, attention to detail, comfort speaking to customers on the phone and in-person, and the ability to work well with others.

What You Should Bring to this Role:

• High School Diploma or GED
• Preferred: Bachelor's degree and 5+ years of sales positions
• Proven experience in outside sales, B2B sales, or related fields such as industrial machinery sales.
• Strong computer skills and a solid understanding of business systems; familiarity with CRM software is preferred.
• Excellent oral and written communication and interpersonal skills.
• Well-developed project management skills and problem-solving abilities.
• Strong analysis skills for evaluating market trends and customer needs.
• Demonstrated ability to effectively deploy all sales-related policies, procedures, and techniques.
• Ability to conduct engaging product demos and presentations tailored to diverse audiences.
• Customer service orientation with a focus on building long-term client relationships.
• Strong sense of urgency
• Technical aptitude a plus
• Industry experience a plus

Duties & Skills:

Sales

• Actively manage entire sales cycle process from lead generation and prospecting to deal closure.
• Identify and generate new leads through cold calling, networking, and market research to expand the customer base. Track industry news and market trends to source new potential leads. Process and evaluate viability of incoming sales leads.
• Report on a regular basis the status of all owned leads and opportunities to the rest of the Sales team and management.
• Develop short and long-term sales strategies.
• Provide exceptional customer service by addressing client inquiries, resolving issues promptly, and maintaining professional relationships.
• Build meaningful and trusting relationships with both existing and potential customers to ensure satisfaction and retention.
• Creatively problem-solve to understand and address customer challenges.
• Skillfully negotiate contracts and finalize deals with clients that benefit both parties.
• Utilize CRM software such as Salesforce to track sales activities, manage customer information, and analyze sales data.
• Work closely with Engineering to specify proposals and design concepts.
• Carry a deep understanding of the full range of products and capabilities.
• Comfortably conduct product demos and presentations tailored to client needs, highlighting features and benefits.
• Communicate punctually and professionally with all internal and external stakeholders.
• Resiliently handle rejection and adapt to unexpected circumstances.
• Possess excellent time-management skills to prioritize high-probability opportunities and tasks.
• TRAVEL: 80% of total time

Benefits: All employees receive:

• Competitive wage
• Flexible PTO
• Company supported Health Insurance
• 401k match program
• Paid Life insurance and Disability
• Option for group dental and vision insurance

We are supporting a well-established, industry-leading overhead crane manufacturer and service provider in their search for a qualified Field Service Technician. This organization has a long-standing reputation in the material handling industry and provides comprehensive crane systems, inspections, repairs, and engineered lifting solutions throughout the region.

This position focuses on the inspection, maintenance, repair, and installation of in-service overhead crane equipment. The ideal candidate will have a strong electrical and mechanical background, excellent troubleshooting skills, and the ability to work independently in the field.

Essential Duties & Responsibilities:

• Inspect, troubleshoot, and repair overhead crane equipment at customer sites
• Diagnose and repair electrical and mechanical systems
• Perform crane installations and system commissioning
• Conduct preventative maintenance and safety inspections
• Read and interpret electrical schematics and mechanical drawings
• Complete service documentation and inspection reports accurately
• Identify and communicate potential parts and service opportunities
• Maintain compliance with all established safety protocols

Qualifications:

• Strong electrical and mechanical troubleshooting experience
• Experience with overhead cranes or similar industrial equipment preferred
• Ability to work at heights and in industrial environments
• Strong problem-solving and customer service skills
• Willingness to work overtime and occasional overnight travel
• Valid driver's license required
• Ability to pass pre-employment screening
• Ability to meet physical requirements, including lifting up to 50 lbs

This position offers competitive hourly compensation, overtime opportunities, and a comprehensive benefits package.

Qualified candidates are encouraged to apply.

Job Title : Nuclear Engineer (Naval Reactors Engineer) Category / Component : Officer • Active Overview Design, regulate, and oversee the Navy's nuclear propulsion program, including reactor design, fleet operations, and eventual defueling and decommissioning of nuclear powered ships and submarines from Naval Reactors Headquarters and associated Department of Energy laboratories and shipyards.

Key Responsibilities Provide technical direction in areas such as reactor and fluid systems design, reactor physics, materials development, component design for steam generators, pumps, and valves, instrumentation and control for reactor and propulsion plants, testing and quality control, radiation shielding, and chemistry and radiological controls; review designs and analyses from laboratories, shipyards, and industry partners; coordinate with fleet units to ensure safe and reliable nuclear plant operation.

What to Expect Assume significant technical responsibility early in your career as part of a lean headquarters staff; work primarily in an analytical and oversight role rather than operating plants at sea; balance long term engineering projects with time sensitive fleet and shipyard issues; frequent coordination with senior civilian engineers, naval officers, and technical teams; high expectations for attention to detail, judgment, and written and oral communication.

Work Environment Work mainly at Naval Reactors Headquarters in the Washington, District of Columbia area with regular engagement with Department of Energy laboratories, nuclear training sites, shipyards, and nuclear powered ships and submarines; office based work that includes document reviews, technical meetings, inspections, and site visits rather than day to day shipboard watchstanding.

Pathways, Training & Advancement Officer commissioning through programs such as Officer Candidate School or the Nuclear Propulsion Officer Candidate program followed by a structured technical qualification program at Naval Reactors; rotational exposure to laboratories, prototypes, shipyards, and fleet support issues; progressive responsibility leading projects and becoming a subject matter expert, with opportunities for professional military education and advanced graduate study in technical fields.

Entry through the Nuclear Propulsion Officer Candidate program for qualified college students and recent graduates, or selection via Officer Candidate School for those who already hold qualifying degrees; all applicants must meet Nuclear Propulsion Program academic and technical screening standards in addition to general officer commissioning requirements.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: Completion of a rigorous technical degree in engineering, physics, mathematics, or a closely related field that includes strong backgrounds in calculus and physics; outstanding academic record, particularly in technical coursework; United States citizenship and eligibility for a high level security clearance; strong technical aptitude and comfort with detailed analytical work.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.