Engineering Jobs in Speedway, IN
104 positions found — Page 5
Indianapolis, IN
9 Months
Note: This role is required to be supported onsite and will include on-call shift responsibilities.
Shift Requirements: Standard business hours + rotational on-call shifts, detailed below
Rotational On-call Shift Details:
No shift differential - all hours worked will be billed at the straight time rate. If/when possible, on-call shifts will be banked against standard working hours.
For example, If Steve worked this weekend for 4 hours, we will look to have Steve find 4 hours of time throughout the week that he could take off.
- Shift assignments - nights, weekends, and holidays (when applicable)
- Duration: 4-6 hours
- On-call shift assignments: 1-2 per month (typical)
What You'll Do:
- Team is seeking a?Senior Application Support Engineer (SRE)?to join our dynamic team of consultants. In this role, you'll lead efforts to ensure the reliability, availability, and performance of mission-critical applications and platforms.
As a Senior Application Support Engineer, you will:
- Be part of a global production operations team responsible supporting external facing web applications.
- Manage incidents, perform root cause analysis, and implement preventative solutions.
- Collaborate with development, infrastructure, and platform engineering teams to improve system reliability.
- Work within a global team to enable 24x7 support model for internal triage, communication, and root cause analysis.
Key Responsibilities:
- Provide 24/7 support as part of a team for production web applications running on AWS or Mulesoft APIs.
- Monitor and troubleshoot issues using observability tools like Splunk.
- Investigate and expand functionality in Splunk to enable Splunk AI solutions.
- Create dashboards and capture metrics to improve visibility and performance.
- Respond proactively to system alerts and customer complaints.
- Identify where issues are manifesting from source systems or processes and provide recommendations for deflecting incidents
- Apply industry best practices to support processes.
- Participate in a planned on-call rotation.
Qualifications
- 2-5 years of experience in Tier 2 or Tier 3 IT support roles (e.g., systems analysis, development, data/reporting).
- Strong ability to analyze logs and code to resolve Tier 2 issues.
- Experience in application-focused support engineering or SRE roles.
- Excellent written and verbal communication skills.
- Proficiency with observability tools (OpenTelemetry, Splunk, AppDynamics, Datadog).
- Hands-on experience with AWS and/or Kubernetes.
- Background in DevOps and scripting (Python preferred).
- Familiarity with ITIL practices, incident management, and documentation.
- Experience with disaster recovery, business continuity, and ServiceNow dashboards.
- Comfortable working in Linux environments and shell scripting.
Preferred Qualifications
- Bachelor's or Master's degree in Computer Science, Engineering, or related field.
- Consulting experience and Agile methodology background.
- Proven ability to lead small to medium-sized teams.
- Certifications: ITIL Foundation, AWS, Azure, or GCP.
- Experience with Mulesoft, Postman, and API testing support.
- Understanding of networking concepts in cloud-native environments (AWS/Kubernetes/OpenShift).
What We Value
- A proactive, "Can Do" attitude.
- Self-driven and autonomous work style.
- Strong communication across internal and external teams.
- Passion for operational excellence and continuous improvement.
- Commitment to compliance and industry best practices.
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Officer None
What to Expect
Information Professional Officer
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Responsibilities
Information Professional Officers (IPOs) oversee the seamless operation of the global Naval network environment. Their responsibilities include:
- Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
- Driving interoperability with joint, allied and coalition partners
- Building professional excellence through education, training and certification and milestone qualifications
- Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
- Helping to develop and deploy information systems, command and control and space systems
- Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
- Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology
Work Environment
Information Professionals serve in challenging roles of increasing scope and responsibility both afloat and ashore. This could include:
- Serving as part of Battle Group staffs on ships at sea
- Working in C4I/Space/Surveillance on shore tours
- Serving on major Navy and joint staffs
- Serving in command of key communication and surveillance facilities around the globe
Training & Advancement
Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.
Upon completion, candidates typically attend a five-week IP Basic Course of instruction in Pensacola, FL, before or during their initial assignment. IPOs must complete specific qualifications as part of their training during Fleet tours and are expected to pursue advanced education opportunities.
Promotion opportunities are regularly available but competitive and based on performance.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.
Education Opportunities
Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Information Professional Officers can advance their education by:
- Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
- Completing Joint Professional Military Education (JPME) at one of the various service colleges
Postgraduate education is important to the success of the Information Professional. Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.
There's also potential to pursue a graduate certificate, DoW certifications, federal executive fellowships and information assurance scholarships and internships.
Qualifications & Requirements
A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. Candidates seeking an Information Professional Officer position must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering, General Engineering.
All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information (SCI) security clearance and qualified for sea duty.
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are part-time opportunities available as an Information Professional Officer.
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Professional Officers in the Navy Reserve typically work at a location close to their homes.
For annual training, Information Professional Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Professional Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.
For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.
Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.
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See how a career as an Information Professional Officer compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
Job Summary : Job Responsibilities : About Walgreens Basic QualificationsHigh School Diploma or GED.Basic level PC skills (for example start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents or access information on line).
Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back or forward or stop buttons, and filling out forms online.Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).Willing and able to perform tasks which include pushing, pulling, grasping and lifting with or without reasonable accommodation.Willing and able to carry up to 50 pounds with or without reasonable accommodation.Willing and able to work a flexible shift.18 years of age or older.
Preferred Qualifications Salary Range: $17.5
- $23.35 / Hourly
Seek to optimize racing car design and setup configurations for on-track vehicle performance gains, using predictive simulation technologies.
Key AccountabilitiesVehicle Performance Simulation & Analysis Responsibilities
- Predictive vehicle performance simulation and analysis for racing car configurations using Driver‑in‑the‑Loop (DIL) and other advanced simulation technologies.
- Analyze, interpret, and report results from DIL, vehicle simulators, and real‑world testing to HRC and racing team stakeholders.
- Guide HRC engineering groups and racing teams to maximize powertrain and overall vehicle performance.
- Design, execute, and optimize vehicle dynamics performance experiments, including free parameter optimization studies.
- Develop, configure, calibrate, and validate vehicle dynamics and performance models using simulation, rig, and on‑track data.
- Prepare model parameters, perform pre‑ and post‑processing, and generate correlation and validation reports.
- Create and maintain vehicle modeling and simulation tools, including models tested on the DIL simulator.
- Support development, debugging, and validation of vehicle dynamics and control system simulation platforms.
- Gather system characterization data and support rig testing (suspension kinematics and compliance, mass properties, shaker testing, wind tunnel, etc.).
- Collaborate with HRC teams to develop rig and track test plans, attend testing, and produce clear, timely technical reports.
- Work closely with HRC engineers, racing teams, Honda affiliates, and external partners to ensure effective communication and data exchange.
- Provide vehicle dynamics analytical expertise as a service across HRC engineering and racing programs.
- Support fault diagnosis and technical problem‑solving at racetracks.
- Design, implement, test, and maintain vehicle control system software.
- Ensure timely documentation, reporting, and compliance with records retention policies.
Bachelor’s degree in Mechanical Engineering.1–3 years of experience configuring, operating, and validating vehicle dynamics simulation software, including offline lap simulation, parametric, and multi‑body models. Proficient in analyzing on‑vehicle racing data, including logged data and telemetry.Practical experience with racing car setup methodologies and performance optimization. Strong technical knowledge of vehicle dynamics and chassis systems, including aerodynamics, suspension, and tires, with expert understanding of limit‑handling principles and real‑world application. Familiarity with systematic design of experiments and data‑driven analysis methods. Proven ability to communicate complex technical information clearly and effectively to diverse audiences, both verbally and in writing. Demonstrated experience working in fast‑paced, time‑critical, and sensitive environments typical of competitive motorsports. Strong problem‑solving skills with the ability to identify and resolve routine technical issues under pressure. Highly detail‑oriented, dependable, and self‑directed, with the ability to work effectively with minimal supervision. Excellent teamwork, active listening, flexibility, and a positive, accountable work ethic. Effective time‑management skills and a strong sense of urgency aligned with a competitive racing environment.Proficient in PC applications, including Microsoft Office tools.Decisions Expected
Make sound judgments on required vehicle model adjustments to improve model validity.Effectively prioritize workload to meet schedules and critical deadlines; adjust assignments as needed and proactively inform the supervisor of issues or risks.Prioritize development activities within scope, distinguishing high‑value initiatives from inappropriate or low‑value updates.Working Conditions
Physical Demands Requirements:
- Bending body downward and forward by bending spine at the waist while working.
- Bending legs at knee to come to a rest on knee or knees to work on close to the groundwork.
- Crawling.
- Moving about on hands and knees or hands and feet to work underneath suspended vehicles/engines/equipment to diagnosis problems and or remove replace parts.
- Standing for sustained periods during work or events.
- Sitting. Extensive travel and long travels.
- Walking. Moving about on foot to accomplish tasks (particularly walking long distances at the track to pit lane and around shop)
- Lifting. Raising objects of 25 pounds from a lower to a higher position or moving objects horizontally from position-to-position.
- Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers while servicing / maintaining a race engine, vehicles and equipment.
- The worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat and exposure to chemicals.
Emotional Requirements:
- Make quick decisions
- Hazard awareness, aware of surroundings
- Planning and problem-solving
- Coping with change and other people
Want to start your journey with the Navy?
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Officer None
What to Expect
Surface Warfare Officer
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Responsibilities
Surface Warfare Officers (SWOs) are involved in virtually every aspect of Navy missions. As a SWO, you may be in charge of any number of shipboard operations and activities while at sea, working with or within any of these specialized forces:
Aircraft Carrier Forces: Provide and coordinate air, submarine and surface ship defense for aircraft carriers.
Cruiser-Destroyer Forces: Provide ship attack and defensive measures with a wide array of missile and fire power capabilities, providing anti-air, -submarine and -surface warfare support.
Amphibious Forces: Embark and transport vehicles, equipment and personnel for amphibious assault operations.
Combat-Logistics Forces: Provide combatant ships with fuel, ammunition, food and supplies, and provide repair, maintenance and rescue capabilities through Fleet Support Ships.
Mine Warfare Forces: Detect, identify and neutralize threats from hostile use of maritime mines.
You may also be interested in becoming a Surface Warfare Officer within the prestigious Navy Nuclear community where you will have the opportunity to work on some of the world's most powerful nuclear-powered submarines and aircraft carriers.
Work Environment
As a Surface Warfare Officer, you will work at sea and on shore, in a variety of environments. Sea duty could place you aboard ships within the fleet. Shore duty may involve a tour of duty at the Pentagon, a student assignment at the Naval Postgraduate School in Monterey, CA, or command and management positions at shore bases and stations around the world.
Training & Advancement
Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.
Unless they have already been commissioned through the Naval Academy or ROTC, those pursuing a Surface Warfare Officer position are required to attend Officer Candidate School. Newly commissioned SWOs can expect an advanced training process that includes comprehensive training at sea and ashore.
Newly commissioned Surface Warfare Officers will be assigned to a surface ship, leading a team of Sailors responsible for a component of the ship - anything from electronics to weapons to engineering systems. In this setting, Officers are working toward full Surface Warfare qualification.
After completing these initial sea tours, Surface Warfare Officers may be selected to serve on high-level staffs, commands or strategic projects or they may be selected to work in recruitment. The ultimate goal for many: to one day command their own ship.
Promotion opportunities are regularly available but competitive and based on performance.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.
Education Opportunities
Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Surface Warfare Officers can advance their education by:
- Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
- Completing Joint Professional Military Education (JPME) at one of the various service colleges
Qualifications & Requirements
A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer.
There are different ways to become a SWO. If you're a high school student or an undergraduate, you can enter through the Naval Reserve Officers Training Corps (NROTC) or through the U.S. Naval Academy. Those already having a degree attend Officer Candidate School (OCS), a 12-week Navy school in Newport, RI.
All candidates must also be U.S. Citizens.
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are part-time opportunities available as a Surface Warfare Officer.
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Surface Warfare Officers in the Navy Reserve typically work at a location close to their homes.
For annual training, Surface Warfare Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Surface Warfare Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.
For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.
Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.
Compare Navy Careers
See how a career as a Surface Warfare Officer compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
Position Overview
dormakaba is seeking a Regional Business Controller based in Indianapolis, IN. This individual is responsible for developing tools and methods for strategic, tactical operations controlling to ensure constant increase of performance, risk mitigation and competitiveness for the Americas. This role supports the SVP Global Operations Controlling and is the Region lead in performance reviews, planning, forecasting, budgeting, and strategic projects.
HIRING SALARY RANGE: Base Salary $150,000 - $175,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) Plus, an Annual Bonus. Please visit our career site for more information on benefits.
What You Will Do
- Support Mid Term Plan, forecasting and budgeting for Global Operations with the focus on manufacturing, procurement savings, plant efficiency, CapEx, and risk management
- Support and lead on a regional level operations reporting and forecasting with global function
- Develop financial scenarios for supply chain, network, and other strategic projects (e.g. Product complexity reduction)
- Support Operations function in evaluating depth of production, technological vs. economic benefits
- Develop a set of KPIs to drive performance of individual departments and give guidance for future set-up
What we require
- 7+ years of controlling expertise
- Bachelor’s degree in Finance, Accounting, Engineering or related field
- Prior management/leadership experience
What we prefer
- Master’s degree in business (MBA)
- Project Management experience
What we offer
- Taking Care of our Employees on Day One with Medical, Dental, Vision, Life and Disability Insurance coverage options. No waiting periods!
- Your health is our priority, we offer Medical Wellness Programs to aid in your well-being
- Vacation and Personal Time Off
- We support your growing family; we provide Parental Leave for Moms and Dads!
- Wisely plan for your future with our 401k Matching plan beginning on Day One
- Discover your best attributes using CliftonStrengths to pave the way for success at dormakaba
- Supporting your career development with our Tuition Reimbursement Program
- Robust culture supporting internal advancement with our Learn and Grow Program
- 24/7 access to over 15,000 LinkedIn Learning courses to assist in your professional development and to expand on your individual interests.
- Employee Assistance Programs
- Voluntary Legal Insurance
- Unlimited Referral Reward Bonuses
- Corporate Discounts for shopping, travel and more!
Who we are
We are at the heart of every place that matters. From automatic doors to cloud-based access management – as a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. With over 160 years of experience and a focus on excellence and innovation, we offer exciting opportunities to grow in an environment where you can make a real impact. At dormakaba, you are encouraged to take initiative, develop your skills, and build your career alongside 16,000 experts worldwide who are setting industry standards every day.
Work in a place where you matter – apply now!
Project Engineer
Driven by Vision | Industrial-Strength Construction |Powered by Passion
OVERVIEW
Are you looking to work for a successful, stable, and growing company that rewards employees with annual bonuses and exceptional benefits? BMWC is an industrial construction company seeking a Project Engineer to join the team. Are you ready to start your construction career with a leader in the industry that has 70 years of success? This position provides you the opportunity to learn and gain experience while contributing to the delivery of large-scale industrial construction projects.
You will be part of a top-performing project team and report to an experienced Project Manager. This highly visible position regularly interacts with project managers, site supervisors, and company operations leaders. Come learn from the best!
RESPONSIBILITIES
As a Project Engineer, you will:
- Learn and become proficient in functions within the Project Controls department.
- Become knowledgeable in the functions of the Estimating department.
- Learn and be able to perform the functions within the Purchasing and Tool & Equipment.
- Understand the commercial terms and conditions for projects.
- Understand and gain exposure to craft labor agreements.
- Understand and gain exposure to various contract strategies and types.
- Participate in Construction Operations Meetings.
- Perform accounting system functions.
- Actively participate in customer entertainment and develop relationships with customers.
- Attend Risk Management training to understand levels of risk that the company will accept.
- Learn to perform safety audits and perform at least one per week.
- Participate in company Safety Incentive programs and in daily safety planning activities.
- Participate in Quality Action Teams and actively seek areas where we can improve day to day operations and procedures.
- Understand the company Marketing Plan and assist in pursuit of projects.
- Communicate, through the appropriate channels, any observations of noncompliance with the Guiding Principles and Core Values of the company.
REQUIREMENTS AND QUALIFICATIONS
- Bachelor’s Degree in Construction Engineering, Construction Management, or a related field is required.
- We will train an entry level graduate and/or hire an experienced industrial construction project engineer.
BENEFITS
- Competitive Pay with Bonus
- PTO and paid holidays
- 401K/Profit Sharing with company match
- Medical, Dental and Vision Insurance
- Life, AD&D and Disability benefits
- Pet Insurance
- Tuition Reimbursement
- Paid Volunteer Time Off
ABOUT US
BMWC tackles the world’s toughest and most daunting industrial construction challenges. Our work encompasses an array of industrial sectors, including aerospace, chemical, electric power, food and beverage, oil and gas, pharmaceutical and biotechnology, and semiconductor.
As one of the premier specialty construction companies in the country, our employees enjoy a focus on growth and development, work/life balance, and one of the best safety records in the industry. We are 100% management-owned, making our employees' development and advancement paramount to our success.
Pay: $85,000.00 - $125,000.00 per year
Why This Is a Great Opportunity
- Join a high-performing structural engineering team where your work directly shapes real projects and real outcomes
- Own meaningful design responsibilities (not just production) with room to grow your technical and leadership skills
- Work alongside collaborative architects, engineers, and builders who care about quality and doing the right thing
- Competitive compensation with performance-based upside and long-term wealth-building benefits
- Strong people-first benefits that support you and your family (and meaningful time to recharge)
Location: On-site in the Greater Indianapolis, IN area (work closely with the team in-person and stay connected to the full project lifecycle)
Note: Must have hands-on structural design experience for buildings and the ability to produce/calibrate calculations and drawings in a fast-moving design environment.
About Us
We’re a design-forward architecture and engineering team that believes every structure has a story — and that great outcomes come from integrity, collaboration, and strong technical thinking. We’re committed to treating people fairly, building long-term careers, and delivering solutions we’re proud to stamp. Confidential Employer.
Job Description
- Design and engineer building structural systems (steel, concrete, wood, masonry) from concept through construction
- Perform structural analysis and calculations for gravity, lateral, wind, and seismic loads
- Develop clear construction documents and coordinate structural drawings with architects and other disciplines
- Review shop drawings, RFIs, and submittals; support the team through construction administration
- Apply building codes and standards (IBC, ASCE, AISC, ACI, NDS) to create safe, efficient designs
- Collaborate with internal teams and external partners to solve complex field and constructability challenges
- Help improve workflows, standards, and quality control as the team continues to grow
Qualifications
- Bachelor’s degree in Civil Engineering, Structural Engineering, or related field
- 3+ years of structural engineering experience focused on building design
- Working knowledge of building codes and structural design standards
- Experience producing structural calculations and coordinating construction documents
- Proficiency with common structural/design tools (typical: Revit/AutoCAD plus analysis software such as RAM, RISA, ETABS, STAAD, SAP2000, or similar)
- EIT preferred; PE (or actively on the path) strongly preferred
- Strong communication skills, high accountability, and a “solve the problem” mindset
Why You Will Love Working Here
- The team is collaborative, high-integrity, and genuinely invested in doing great work
- You’ll be trusted with real responsibility and supported as you level up
- Clear standards, strong mentorship, and a culture that values quality over chaos
- Benefits that are unusually thoughtful (bonus/profit sharing, retirement, tuition support, paid leave, and recharge time)
JPC-704
Job Type: Full-time
Benefits:
- Dental insurance
- Paid time off
- Vision insurance
Director of Operations
COMPANY BACKGROUND
Never Alone is a healthcare technology company transforming care delivery for seniors and post-acute populations through always-on telehealth and care solutions. The company provides 24/7/365 access to licensed clinical professionals via a secure, purpose-built platform designed for senior living communities, seniors at home, skilled nursing facilities, home health agencies, hospice providers, and other care organizations.
By combining simple, easy-to-use technology with immediate access to medical expertise, Never Alone helps care teams make timely decisions, reduce unnecessary hospital transfers, and improve resident outcomes. Never Alone supports “treat-in-place” care, strengthens staff confidence, and enhances peace of mind for residents and families.
JOB SUMMARY
The Director of Operations is responsible for standardizing and executing the end-to-end process for operationalizing all closed sales across Never Alone's diverse service lines. This role owns the seamless transition from sales handoff to full implementation and ongoing operational excellence for both D2C (direct-to-consumer) procedure launches and B2B partnerships with SNF (Skilled Nursing Facilities), AL (Assisted Living), Home Health, and Hospice organizations.
The ideal candidate is a highly proactive, outgoing, results-driven leader who thrives on building systems, driving accountability, and ensuring measurable customer success. This is not a reactive or desk-bound role—this position requires someone who takes initiative, builds strong relationships, drives user adoption of the Never Alone SaaS platform, conducts regular success meetings, delivers impactful operational reporting, and works closely with provider partners to align on delivery requirements and outcomes.
MAJOR JOB DUTIES & RESPONSIBILITIES
Operationalizing Closed Sales
● Own and standardize the process for transitioning all closed sales from the sales team to full operational launch and ongoing management.
● Develop and implement playbooks, workflows, and checklists for both D2C procedure launches and B2B implementations across SNF, AL, Home Health, and Hospice settings.
● Ensure clean handoffs from sales with complete documentation, clear success criteria, timelines, and accountability measures for every new account.
● Coordinate cross-functional teams (implementation, product, compliance, clinical, support) to ensure on-time, high-quality launches.
User Adoption & Engagement
● Proactively drive user adoption of the Never Alone SaaS platform across all customer segments, identifying barriers to usage and implementing targeted solutions.
● Conduct regular training sessions, webinars, and on-site visits to ensure customers maximize platform value and achieve their clinical and operational goals.
● Monitor usage metrics and engagement trends, intervening quickly when adoption lags or accounts show signs of disengagement.
● Build relationships with customer champions and stakeholders, serving as a trusted advisor and advocate for their success.
Operational Reporting & Monthly Success Meetings
● Develop and deliver comprehensive, customized operational reports for B2B customers that demonstrate platform impact, clinical outcomes, utilization trends, and ROI.
● Lead monthly (or as-needed) success meetings with customers, reviewing performance data, addressing challenges, celebrating wins, and aligning on future goals.
● Translate complex usage data and operational metrics into clear, actionable insights that resonate with diverse stakeholders (clinical leaders, administrators, executives).
● Partner with internal teams to continuously improve reporting capabilities, dashboards, and customer-facing analytics tools.
Provider Partner Alignment & Delivery Management
● Work closely with provider partners (physicians, nurses, therapists, care teams) to understand delivery requirements, workflows, and operational realities.
● Ensure alignment between customer expectations, provider capabilities, and Never Alone platform features, resolving gaps or friction points proactively.
● Facilitate communication between customers, providers, and internal teams to optimize service delivery, clinical quality, and operational efficiency.
● Monitor service level agreements (SLAs) and performance standards, driving accountability and continuous improvement.
Process Standardization & Continuous Improvement
● Build scalable, repeatable processes for onboarding, implementation, reporting, and ongoing account management across all customer types.
● Establish quality assurance processes and KPIs to measure operational performance, customer satisfaction, and time-to-value.
● Collect and analyze customer feedback through surveys, direct engagement, and monthly meetings to identify trends and inform product roadmap priorities.
● Partner with Product and Engineering teams to advocate for customer needs and ensure platform enhancements support operational goals.
Customer Retention & Growth
● Proactively monitor customer health indicators and intervene with at-risk accounts before issues escalate.
● Drive retention through ongoing value reinforcement, education, and alignment with evolving customer needs and goals.
● Identify and pursue expansion opportunities (upsell/cross-sell) based on customer maturity, outcomes, and unmet needs, collaborating closely with Sales and Marketing.
● Manage escalations with urgency and ownership, coordinating internally to drive rapid resolution and maintain customer trust.
Team Leadership & Development
● As Never Alone scales, build, lead, and mentor a high-performing operations team, instilling a culture of accountability, proactivity, and customer-centricity.
● Set clear expectations, provide ongoing coaching, and create development opportunities to grow team capabilities and career trajectories.
● Foster collaboration across functions, ensuring seamless coordination between operations, sales, product, clinical, and support teams.
Qualifications
Experience:
● 8+ years of experience in operations, customer success, implementation, or account management within healthcare technology, SaaS, or related fields.
● 5+ years in a leadership position managing cross-functional teams and driving operational excellence.
● Proven track record of building and scaling standardized processes for onboarding, implementation, and ongoing account management.
Skills & Attributes:
● Highly proactive, outgoing, and results-driven—thrives on taking initiative and driving outcomes without waiting to be told what to do.
● Exceptional relationship-building and communication skills with the ability to engage effectively with diverse stakeholders (customers, providers, executives, cross-functional teams).
● Strong analytical and reporting capabilities—able to translate data into compelling insights and action plans.
● Comfortable leading meetings, presenting to executives, and facilitating difficult conversations with professionalism and empathy.
● Demonstrated ability to manage competing priorities, meet deadlines, and thrive in a fast-paced, dynamic environment.
● Self-starter with an ownership mindset—takes full accountability for outcomes and drives solutions independently.
Healthcare Knowledge:
● Deep understanding of post-acute care settings including SNF, AL, Home Health, and Hospice operations and workflows.
● Familiarity with healthcare compliance requirements, regulatory frameworks, and quality standards.
● Knowledge of provider recruitment, care coordination, and clinical service delivery models.
Technical Skills:
● Proficient in CRM systems (HubSpot), project management tools, and customer success platforms.
● Familiarity with healthcare SaaS platforms, reporting/analytics tools, and data visualization best practices.
● Comfortable working with technical teams and translating business requirements into product or platform enhancements.
Education:
● Bachelor's degree in business, healthcare administration, operations management, or a related field.
Travel:
● Regular travel required (up to 40%) to ensure successful implementation, conduct on-site training, lead customer meetings, and maintain strong customer and provider relationships.
PERFORMANCE METRICS
● Time-to-value for new customers (D2C launches and B2B implementations)
● User adoption rates and platform engagement scores across customer segments
● Customer satisfaction (CSAT/NPS) and retention rates
● Quality and timeliness of operational reporting and monthly success meetings
● Successful identification and closure of expansion/upsell opportunities
● Compliance adherence and operational excellence across all implementations
● Effectiveness of standardized processes and playbooks in reducing errors and accelerating launches
Company Overview:
Process Alliance is a leading engineering consultancy firm dedicated to delivering innovative solutions in engineering, automation, manufacturing services, and medical devices. With a commitment to being a better model of problem solving, we have been at the forefront of providing cutting-edge engineering services to clients across the life science industry. Our team of experts thrives on solving complex challenges and driving technological advancements to meet the evolving needs of our clients.
Overview:
We’re hiring an Associate Process Control / Automation Engineer to join a pharmaceutical manufacturing team. This full-time role is ideal for early-career engineers with 2+ years of experience in process automation, hands-on DeltaV Batch DCS work, and exposure to regulated manufacturing environments.
Key Responsibilities:
- Act as automation engineer for assigned unit operations, including DeltaV Batch DCS configuration and control module development
- Translate process engineering narratives into functional requirements and control logic
- Develop graphics in reference with process P&IDs and maintain communication with other process cell owners for alignment
- Interface with customer Process Engineering team and outsourced vendors
- Establish requirements for configuration, testing, and release in alignment with project schedule
- Review and provide oversight of vendor-provided software development
- Support Computer System Validation (CSV) documentation for assigned process cells
- Execute software application testing, including FAT/SAT activities
Qualifications:
- Bachelor’s degree in Chemical, Electrical, or Controls Engineering
- 2+ years of hands-on experience in process automation or process control in pharmaceutical or regulated manufacturing
- Experience with DeltaV Batch DCS required; familiarity with other DCS/PLC platforms (Honeywell, Rockwell PlantPAx) is a plus
- Knowledge of ISA-88 batch standards, GMP, and CSV principles
- Strong collaboration, communication, and documentation skills
About Our Culture:
At Process Alliance, we strive to be a better model for how problems are solved, and solutions are delivered. We believe in providing a supportive and inclusive work environment where employees can thrive both personally and professionally. Join our team and be part of a company that is shaping the future of engineering solutions.
Learn more about us:
Visit our website at to explore our projects, expertise, and the impact we make in the engineering and consultancy space.
Process Alliance is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences
