Engineering Jobs in Santa Clara

353 positions found — Page 19

Enterprise Technical Success (OpenAI / ChatGPT / Codex/ Agents / API)
🏢 HCLTech
Salary not disclosed

HCLTech is looking for a highly talented and self- motivated [AI Success Engineer] to join it in advancing the technological world through innovation and creativity.


Job Title: [AI Success Engineer]

Job ID: (70183)

Position Type: Full-time

Location: Dallas, New jersey, Santa Clara, Seattle


Background:

Role Title

AI Success Engineer – Enterprise Technical Success (OpenAI / ChatGPT / Agents / API)

Location: Dallas, Santa Clara, Seattle, New jersey, Houston

Role Summary

AI Success Engineers are the primary post-sale technical owners for customer outcomes. They operate as trusted technical advisors who ensure customers deploy, adopt, and scale OpenAI capabilities into real workflows with measurable business value.

This role blends technical depth, program leadership, customer advisory, and product influence—driving account health, adoption velocity, and production readiness across OpenAI’s platform suite.

Key Responsibilities

1. Post-Sale Technical Ownership & Account Health

• Own technical success for a portfolio of strategic enterprise customers

• Act as customer-facing technical lead across deployment, adoption, and value realization

• Define and drive customer adoption roadmaps with milestones and KPIs

• Maintain strong stakeholder relationships across executive and practitioner levels

2. Workflow Discovery & Use Case Strategy

• Embed with customer teams to map workflows, pain points, and success criteria

• Identify, validate, and prioritize high-impact use cases

• Guide use case sequencing from prototype → pilot → production → scale

3. Deployment Readiness & Technical Enablement

• Guide architecture configuration and platform setup (SSO/SCIM, RBAC, connectors, etc.)

• Advise on integration patterns (RAG, tool calling, agents, evaluations)

• Run technical enablement sessions spanning ChatGPT Enterprise, API, agents, Codex as applicable

4. Program Coordination & Cross-Functional Navigation

• Coordinate account workstreams across Architecture, Adoption, Engineering, and Delivery teams

• Surface technical blockers and field patterns; escalate strategically to internal experts

• Feed customer insights into roadmap and platform improvement loops

5. Value Measurement & Reporting

• Define baselines, KPI frameworks, and post-deployment reporting

• Track adoption depth, usage health, and business impact outcomes

• Support expansion by identifying new workflows and growth paths

What Success Looks Like (6–12 months)

• Multiple use cases are in production and actively used

• Adoption expands in breadth and depth across teams and workflows

• Customer demonstrates measurable impact and repeatable deployment patterns

• Technical risks are anticipated early and mitigated proactively



Required Skills & Qualifications

• 8+ years in technical customer-facing roles (solutions engineering, customer architecture, technical delivery leadership, applied AI deployment)

• Hands-on understanding of GenAI systems: APIs/SDKs, retrieval, evals, agentic patterns, tradeoffs

• Familiarity with enterprise security (SSO, encryption, compliance frameworks)

• Comfortable with Python/JavaScript and working with REST APIs, cloud platforms


Nice-to-Have


Strongly Preferred

• Direct experience with OpenAI products and enterprise adoption programs

• Experience operating multi-workstream programs in complex enterprise environments

• Strong product instincts: turning field signals into structured feedback

Pay and Benefits

Pay Range Minimum: $ 230000 per Year

Pay Range Maximum: $ 280000 Per Year

HCLTec is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year


How You’ll Grow


At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Not Specified
Hardware Design Engineer - Analog and Circuit Design
Salary not disclosed
Mountain View, CA 1 week ago

ob Title: Hardware Design Engineer - Analog and Circuit design

Location: Mountain View, CA

Duration: Long Term


Job Summary

The Senior Hardware Design Engineer will be responsible for the design, development, and validation of automotive electronic hardware systems. The role requires strong expertise in analog and digital circuit design, automotive hardware development processes, and functional safety compliance per ISO 26262. The candidate will work closely with cross-functional hardware and system teams to deliver high-quality, safety-compliant automotive solutions.

Key Responsibilities

  • Design and develop analog and digital electronic circuits for automotive applications.
  • Execute complete automotive hardware development activities in alignment with industry standards and internal processes.
  • Perform hardware safety analyses, including:
  • Worst Case Circuit Analysis (WCCA)
  • Design Failure Mode and Effects Analysis (DFMEA)
  • Failure Modes, Effects, and Diagnostic Analysis (FMEDA)
  • Fault Tree Analysis (FTA)
  • Ensure compliance with ISO 26262 Functional Safety requirements throughout the hardware development lifecycle.
  • Utilize engineering and analysis tools such as Mathcad, Ansys Medini, and other relevant software tools.
  • Collaborate closely with hardware, systems, and cross-functional teams through continuous and effective communication.
  • Support design reviews, documentation, and validation activities as required.

Required Qualifications & Skills

  • Bachelor’s or Master’s degree in Electrical, Electronics, or related Engineering discipline.
  • 5–10 years of experience in hardware design for automotive applications.
  • Strong hands-on experience in analog and digital circuit design.
  • In-depth knowledge of automotive hardware development processes and standards.
  • Proven experience working with ISO 26262 Functional Safety standards.
  • Hands-on experience performing WCCA, DFMEA, FMEDA, and FTA.
  • Proficiency with engineering tools such as Mathcad, Ansys Medini, or equivalent.
  • Strong communication skills and ability to work effectively in a team-oriented environment.
Not Specified
Senior Brand Designer
Salary not disclosed
Palo Alto, CA 1 week ago

Our global Tech client is seeking a fully remote Communications Designer to join their team for the next 5+ months, 40 hours/week.

Role Summary
This role focuses on creating high-quality visual design solutions across brand, product, and marketing experiences. The ideal candidate brings a strong design portfolio showcasing product, branding, and communication design capabilities. You will ideate concepts, build visual identity systems, collaborate cross-functionally, and refine design work based on creative direction. The role requires excellent communication, strong craft, and the ability to work independently on multiple high-caliber projects.

Top Must Have Skills

A portfolio demonstrating product, branding, and communication design experience
Strong presentation, interpersonal, and communication skills
Proficiency with creative and production tools including Figma, Illustrator, Photoshop, and After Effects


Additional Qualifications

Experience with AI tooling such as Claude Code, Figma Make, Weavy, and NanoBanana (nice to have)
Experience with design systems and working closely with product teams
Experience in 3D design, prototyping, and motion/animation is a plus
Bachelor's degree


Responsibilities

Ideate visual concepts and refine design work based on creative direction
Develop visual identity platforms, systems, typography, color palettes, illustration, and iconography
Extend brand expression systems into interactive digital experiences
Concept, prototype, and execute brand and marketing experiences within product
Clearly articulate strategic thinking and design decisions to diverse partners
Provide and solicit feedback from UX design peers to support high-quality product development
Collaborate daily with engineering, content, research, marketing, and data science teams from concept to launch
Work independently on multiple projects simultaneously, maintaining timelines and demonstrating progress
Proactively identify and lead projects that span multiple teams, including facilitating or co-facilitating design sprints and workshops

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data.

Benefits

Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.

Email Your Resume In Word To

Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : MS14-1980054 -- in the email subject line for your application to be considered.
Meggan Sharma - Recruiter, National Delivery

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role.

This job was first posted by Creative Circle on 03/09/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.

This job was posted on 03/09/2026 and is open for 60 days

Creative Circle is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.  Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.

Copyright 1999 - 2026. CreativeCircle , Inc. All rights reserved.
Not Specified
Corporate Intellectual Property Counsel(Bilngual:Mandarin and English)
Salary not disclosed

Responsibilities:

  • Assist in drafting, reviewing, and prosecuting patent applications in collaboration with external counsel.
  • Monitor and analyze industry trends, competitor patents, and potential IP risks.
  • Support IP litigation, enforcement, and licensing activities.
  • Review and negotiate IP-related agreements, including NDAs, joint development agreements, and licensing agreements.
  • Educate engineers and R&D teams on IP best practices and invention disclosures.
  • Maintain and manage the company's IP portfolio and database.
  • Collaborate with cross-functional teams, including R&D, business development, and external legal counsel.

Qualifications:

  • Bachelor's or Master's degree in Electrical Engineering, Computer Science, Semiconductor Engineering, or related technical field.
  • JD (Juris Doctor) or equivalent legal qualification from a recognized institution.
  • 1-3 years of experience in IP law, preferably in the semiconductor or technology industry.
  • Admission to a bar association and registration with a patent office (e.g., USPTO, CNIPA, EPO) is preferred.
  • Strong knowledge of patent laws, IP litigation, and technology licensing.
  • Ability to analyze complex technical and legal issues and provide strategic recommendations.
  • Excellent communication and organizational skills.
  • Mandarin is a must
Not Specified
Building Inspector
Salary not disclosed

We're seeking a Building Inspector (I, II, or III) to join our growing team at Urban37, Inc. in the Marin County area. In this full-time role, you'll perform building inspections, conduct plan reviews as assigned, and work directly with contractors, applicants, and City staff to ensure projects are safe, compliant, and moving forward efficiently.

Success in this position means delivering thorough, timely, and solution-focused service while representing Urban37 with professionalism, integrity, and care.

What You'll Do

  • Conduct building inspections for residential, commercial, and mixed-use projects at various stages of construction.
  • Perform plan reviews appropriate to your certification level, including structural, accessibility, and building code compliance.
  • Prepare clear, detailed inspection reports and maintain accurate records in accordance with City, State, and departmental requirements.
  • Communicate effectively with contractors, design professionals, property owners, and applicants to identify deficiencies and guide corrective actions.
  • Interpret and enforce applicable building codes with accuracy, consistency, and sound judgment.
  • Coordinate closely with Planning, Fire, Engineering, and other City departments to support efficient permitting and inspection workflows.
  • Support more advanced inspection, enforcement, and mentoring responsibilities consistent with a Building Inspector II or III role (as applicable).

Qualifications

  • Experience performing building inspections in a municipal or consulting environment (required).
  • ICC Residential Building Inspector (B1) Certification required (must be obtained at minimum).
  • Additional ICC certifications (Building Inspector II/III, Combination Inspector, etc.) are a plus.
  • Strong knowledge of the California Building Code and related regulations.
  • Excellent written and verbal communication skills.
  • Ability to interpret and apply codes with fairness, consistency, and professionalism.
  • Comfortable using inspection or permitting software (e.g., TRAKiT, Accela, EnerGov) or willing to learn.

Why You'll Love Working Here

  • Medical, dental & vision coverage for you and your family.
  • Basic life insurance for peace of mind.
  • Health & Dependent Care FSAs to help you plan ahead.
  • 401(k) with company match so your future is just as strong as our communities.
  • Paid time off & holiday pay to recharge and spend time where it matters most.
  • A supportive, tight-knit team that feels more like family than coworkers.
  • A culture built on collaboration, respect, and humor. We work hard, help each other, and celebrate wins together.

Compensation

Building Inspector I / II / III: $40.00 to $65.00 per hour, based on experience, certifications, and qualifications.

Apply through LinkedIn or send your resume to .

Not Specified
Project Engineer, Commercial & Multi-Family Residential | General Contractor | Concord, CA - MyGreat Recruitment
Salary not disclosed

Project Engineer

Location: Projects in Concord, Hayward & Chico, CA

Salary: $70,000 - $100,000 DOE

Overview

We are seeking a motivated Project Engineer to support both ground-up & rehab and multi-family residential & commercial projects across the Bay Area and Butte County regions. This role offers the opportunity to work with an established general contractor focused on delivering high-quality, community-driven developments including affordable housing and hotel facilities.

The Project Engineer will play a key role in coordinating project documentation, supporting field and office teams, and ensuring projects progress smoothly from preconstruction through closeout. This position is ideal for someone who thrives in a fast-paced environment and is committed to professional growth within the construction industry.

Must Haves

  • Bachelor's degree in Construction Management, Engineering, Architecture, or a related field
  • Minimum 2–3 years of experience supporting construction projects for a general contractor
  • Proven experience working on multi-family residential or similar vertical construction projects
  • Strong understanding of construction documents, specifications, and submittal processes
  • Proficiency with project management software platforms and Microsoft Office Suite
  • Ability to effectively coordinate with project managers, superintendents, subcontractors, and design teams
  • Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment
  • Excellent written and verbal communication skills
  • Ability to interpret and track RFI, ASI, and change order workflows
  • Commitment to maintaining project schedules, quality standards, and safety protocols
  • Authorization to work in the United States

Nice to Haves

  • Experience working on affordable housing developments or hotel construction projects
  • Familiarity with construction management software such as Procore, Bluebeam, or similar platforms
  • Exposure to preconstruction activities, estimating, or value-engineering processes
  • Understanding of California building codes and local permitting requirements
  • Experience in the Sacramento or other Northern California construction markets
  • Ability to assist with BIM coordination or technology-driven project workflows
  • OSHA 30 certification or similar safety training

Responsibilities

  • Support the project team in planning, coordinating, and executing multi-family residential and hospitality construction projects
  • Review, process, and track submittals, RFIs, change orders, and related project documentation
  • Assist with project scheduling, ensuring tasks and milestones remain on track
  • Coordinate closely with architects, engineers, consultants, and subcontractors to maintain project continuity
  • Prepare meeting minutes, logs, reports, and other project documentation as required
  • Assist with site walks, quality control checks, and verification of completed work
  • Support procurement processes, including materials tracking and subcontractor onboarding
  • Help monitor project budgets and cost events in collaboration with project management
  • Ensure all work aligns with safety standards, project specifications, and quality expectations
  • Contribute to problem-solving efforts, proactively identifying and resolving project issues
  • Facilitate communication between field and office teams to ensure seamless project execution
Not Specified
Director of Notary Operations
Salary not disclosed
San Jose, California 1 week ago
Director of Notary Operations
Company Description

At OneNotary, we are transforming the notary industry by making secure, fast, and accessible online notarization available anytime, anywhere. Trusted by tens of thousands of businesses across the U.S., our platform powers critical transactions for individuals and enterprises in highly regulated environments.

As we continue to scale, we are looking for experienced leaders to help deliver operational excellence and a best-in-class customer experience.

Role Description

We are seeking a Director of Notary Operations to lead and scale OneNotary's nationwide notary network. This role is responsible for ensuring high-quality, compliant, and efficient notary services while continuously improving the experience for both business clients and individual signers.

Reporting to executive leadership, the Director will work closely with Product, Engineering, Compliance, and Customer Success teams to optimize operations, strengthen quality standards, and support platform growth.

Key Responsibilities
  • Lead and scale OneNotary's notary operations team and nationwide network of remote notaries.
  • Establish training, certification, and onboarding programs to ensure notaries meet high standards of professionalism, compliance, and customer service.
  • Implement quality assurance processes including audits, coaching, and performance monitoring.
  • Ensure adherence to state-specific notary laws and RON regulations.
  • Manage workforce planning and session fulfillment to maintain strong service levels.
  • Track operational KPIs and drive improvements in efficiency, quality, and customer satisfaction.
  • Partner with Product and Engineering to improve tools and workflows for notaries and customers.
Qualifications
  • 10+ years of leadership experience in operations, customer experience, or service delivery.
  • Experience building and managing distributed or remote teams.
  • Strong background in training, quality management, and operational process improvement.
  • Experience in regulated industries such as legal tech, fintech, or SaaS preferred.
  • Data-driven leader with strong cross-functional collaboration skills.
Not Specified
Founding Product Manager | AI x Logistics | San Francisco (On-site)
🏢 TDA
Salary not disclosed
Santa Clara, California 1 week ago

We're hiring a Founding Product Manager to help build AI-powered software transforming how logistics operators work.

This is not a feature-factory PM role.

This is a ground-floor opportunity to design and ship a product that turns messy, real-world logistics workflows into simple, trusted, intelligent software.

Who we're looking for

You're scrappy, systems-minded, and thrive in ambiguity.

  • 3–5+ years shipping B2B SaaS products
  • Experience building products from 0→1 (ideally for non-technical users)
  • Comfortable operating in highly regulated or operationally complex industries
  • Strong product instincts paired with structured thinking
  • Bonus: logistics, supply chain, or fintech experience
  • Early stage startup experience

You're excited by turning operational chaos into elegant, intuitive systems.

What you'll do

  • Own end-to-end product execution. from customer discovery and prioritization through delivery and launch
  • Map messy, real-world logistics workflows into crisp product experiences
  • Work closely with engineering to ship AI features operators trust defining quality bars for accuracy, confidence, and explainability
  • Build the product foundation: instrumentation, metrics, release processes, and scalable systems
  • Visit customers to deeply understand workflows and pain points
  • Partner with GTM to drive adoption, retention, and expansion

This is a true founding PM role. You'll shape not just features, but the product philosophy and operating system of the company.

Comp

$150K–$200K

0.3–0.8% equity

If you want to build at the intersection of AI and global trade and be the product leader from day one please send in your resume asap

Not Specified
Technical Project Manager
Salary not disclosed
San Jose, California 1 week ago

Title: Technical Project Manager/Senior Principal Engineer – Wireless Charging (MR / MI / Automotive)

We are seeking a senior wireless charging expert to lead system architecture, technical decisions, and project execution for MR (Magnetic Resonance) and MI / Qi (Magnetic Induction) wireless charging across automotive, industrial, and consumer applications. The role requires deep hardware and firmware expertise, system-level thinking, and technical leadership to drive products from concept to mass production.

Key Responsibilities

System Architecture & Leadership

  • Lead MR / MI system architecture (Tx/Rx, power, RF, EMC, thermal, firmware)
  • Define system-level tradeoffs: efficiency, thermal, EMI, performance, cost, reliability
  • Mentor HW/FW teams and review designs
  • Serve as chief technical decision-maker on complex system challenges

Wireless Charging Technology

  • MR (100 kHz–MHz, long-distance, high-power) and MI (Qi/WPC) for consumer/mobile
  • Resonance tuning, Q factor, coupling coefficient, coil design, L/C matching
  • Multi-coil, relay/repeater designs; FOD, efficiency, and thermal optimization

Hardware & Power Systems

  • Inverter, DC-DC, AC-DC/DC-AC power design
  • EMI/EMC mitigation, shielding, ferrite use, thermal design
  • PCB schematic/layout review; RF, NFC, and automotive power systems (12V/24V/48V)

Firmware & Embedded Systems

  • MCU architecture (ARM Cortex-M), PWM/Timer/ADC control
  • Closed-loop control (power, temperature, FOD)
  • Qi protocol stack, inverter/DC converter control, OCP/OVP protection
  • Firmware architecture, version control, workflow support

Automotive & Compliance

  • Automotive-grade system design; CCC Digital Key/NFC integration
  • Standards: ISO 7637/11452, CISPR 25, ISO 26262, ISO 21434
  • Software/system integration: AUTOSAR, CAN/LIN, UDS, OTA/Bootloader
  • IATF 16949, ASPICE, V-Model, ALM practices

Simulation & Tools

  • Ansys HFSS/Maxwell, COMSOL, Keysight ADS
  • EMC validation, CANoe debugging & system modeling

Qualifications & Requirements

  • Bachelor's or Master's degree in Electrical Engineering, Mechanical Engineering, or a related field.
  • 3-4 years of experience in engineering project management, with a focus on hardware implementation (preferred experience in Aerospace or Automotive industries).
  • Strong technical problem-solving skills and a proven track record of addressing complex hardware challenges.
  • Ability to thrive in a fast-paced, dynamic environment while managing multiple stakeholders and maintaining excellent customer relations.
  • Willingness to travel 25%-30% for on-site installations and collaboration with engineering teams at different locations.
  • A hands-on mindset, with demonstrated experience in troubleshooting and hardware implementation, and the willingness to remain actively engaged in hands-on tasks.

This role offers an exciting opportunity to contribute to the evolution of wireless charging technology in both automotive and consumer sectors. Join our innovative team and help drive the future of sustainable charging solutions!

Foxconn Interconnect Technology, Inc. ("FIT") focuses on the development, manufacturing and marketing of electronic and optoelectronic connectors, antennas, acoustic components, cables and modules for applications in computers, communication equipment, consumer electronics, automobiles, industrial and green energy field products.

We offer our employees competitive compensation and world class benefits. In addition, we recognize the performance of the company, business unit and individual through our incentive and recognition programs. At FIT, base pay is one part of our total compensation package. Individual pay is determined by several factors including but not limited to geography, job related knowledge, skills, experience, and relevant education and/or training. FIT is an equal opportunity employer Minorities/Females/Protected Veterans/Disabled.

Not Specified
Senior Implementations Manager
Salary not disclosed
San Jose, California 1 week ago

About Veer

Each year, roughly 10% of an employer's workforce experiences a significant personal event that requires a leave of absence. Once thought of as a compliance risk, leave is now recognized by leading employers as a critical moment in the employee journey.

At Veer, we believe every employee deserves the time and support needed to thrive. We work with HR leaders at leading enterprise employers to transform the leave experience—moving beyond the \"DMV-like\" processes of forms, wait times, and confusion. Our digital and mobile platform guides employees from leave planning through return to work, ensuring a smooth, supportive transition.

The results speak for themselves: higher employee satisfaction, stronger operational effectiveness, and greater business continuity. Today, we're reinventing a $10+ billion industry. Tomorrow, we aspire to help make paid leave a universal human right. We're building Veer for the long term—with the shared commitment of our investors, customers, and partners—and we're doing so as a team grounded in empathy, curiosity, and impact.

About the Role

We're seeking a Senior Implementations Manager to own the end-to-end deployment of our leave experience software platform for enterprise customers. This is a critical role at the intersection of customer success, product, and engineering—you'll be the quarterback ensuring complex implementations are delivered successfully for some of the world's most innovative and admired employers.

You'll be the primary point of contact for large enterprise customers during implementation, managing multiple stakeholders across employee benefits, HR, IT, and legal teams. Given our early stage, you'll work closely with engineering on assigned implementations, translating customer requirements into technical specifications while maintaining project momentum.

As we build toward a truly scalable platform, you'll be instrumental in identifying where AI and automation can replace manual work—we're looking for someone who sees AI as a tool to 10x their impact, not a threat.

Our Implementation Managers are the face of Veer in many ways. They set the tone for the customer relationship and overall success of the product and must provide confident leadership throughout the process.

What you'll do

Project management/leadership

  • Serve as day-to-day contact and project manager for enterprise implementations, coordinating across multiple customer stakeholders and internal teams.
  • Develop and manage detailed project plans in collaboration with customers and engineering, ensuring on-time delivery.
  • Lead implementation kickoff meetings, serving as a change management guide to establish clear goals, set expectations on scope, timeline, responsibilities, and effectively frame the value proposition to drive user adoption.
  • Manage multiple active implementations and projects spanning a variety of use-cases, complexity, and customer team size
  • Keep key customer stakeholders informed of major milestones, risks, and decisions. Proactively communicate delays or challenges, managing expectations, and aligning on mitigation plans.
  • Act as a strategic consultant, guiding customers to the best solutions within the defined project scope to ensure their core business needs are met without compromising delivery milestones.
  • Navigate complex organizational structures at large employers, building relationships with leave of absence and disability program managers, IT teams, legal counsel, and executive sponsors.

Leave program expertise

  • Demonstrate deep understanding of leave of absence and disability programs—including FMLA, state leave laws (CA, NY, WA, etc.), STD/LTD, and employer-specific policies.
  • Gather and document customer requirements, translating customer-specific leave policies and business rules into clear specifications for design and engineering teams.
  • Advise customers on best practices for leave experience design and product set-up and configuration.
  • Stay up to date on federal, state, and local leave law changes and industry trends, proactively advising customers and internal product teams on potential impacts and necessary product adaptations.

Product configuration & design

  • Partner with design team to create mockups and prototypes that reflect the customer's desired employee and administrator experience.
  • Lead customer review sessions to refine the product experience and gather feedback that drives product improvements and customer success.
  • Balance customer customization requests with product scalability considerations.

Technical coordination

  • Work with engineering on product integrations with HRIS systems, benefits administration systems, and third-party administrators.
  • Work with product management on customer requests for new features.
  • Collaborate with product and engineering teams to identify implementation steps that can be automated or enhanced with AI, building toward a more scalable platform.
  • Develop customer UAT test cases and facilitate UAT prior to launch.
  • Troubleshoot implementation issues and serve as liaison between customers and technical teams.

Customer enablement

  • Design and execute a structured customer communications and enablement playbook to ensure the successful transition from the customer's current state to the post launch future state.
  • Create and deliver tailored enablement content.
  • Support internal champions at the customer organization to stimulate adoption.
  • Host live training sessions or webinars for customer teams and users.
  • Formalize the handoff to Customer Success by partnering to create a comprehensive \"Success Plan\" that outlines the customer's business goals, key stakeholders, unique configurations, and potential areas for future growth.

In your first year, you'll:

  • Successfully lead 3-5 enterprise implementations from kickoff to launch
  • Identify and implement AI-driven automation opportunities that reduce implementation time by 20%+ (e.g., automated requirement gathering, documentation generation, testing scripts, customer communication)
  • Build repeatable processes and documentation that reduce engineering dependency over time
  • Become a trusted advisor to customer stakeholders on leave program strategy
  • Identify product gaps and advocate for improvements based on customer feedback
  • Help us scale the implementation function by mentoring future team members

What we are looking for (required)

  • 5+ years of experience in enterprise software implementation, project management, or a customer-facing advisory/consulting role in a fast-paced B2B SaaS company
  • Enthusiastic about leveraging AI tools to automate repetitive work, scale implementations, and enhance the customer experience. You're constantly asking \"how can we do this faster/better with AI?\" rather than defaulting to manual processes.
  • Strong understanding of employee leave and disability policies and programs (STD/LTD, FMLA, state disability, parental and family leave, etc.) and the HR/benefits landscape
  • Proven ability to manage and strategically consult on complex, multi-stakeholder enterprise projects with competing priorities
  • Excellent communication skills—you can translate between technical and non-technical audiences, effectively advising and influencing senior business stakeholders
  • Comfortable working in ambiguous, fast-moving environments where you'll need to build processes from scratch
  • Technical aptitude and ability to work closely with engineering teams on integrations and product configuration

Bonus skills

  • Direct experience with leave administration, benefits program management, or HRIS implementations
  • Familiarity with third-party administrators like Sedgwick, Lincoln, or MetLife
  • Experience at an early-stage software company during rapid scaling
  • Background in HR technology, specifically absence management, case management, or workflow automation platforms

Why join Veer?

  • Meaningful Impact: Transform how millions of employees experience one of the most critical moments in their working lives
  • Customer Quality: Work with blue-chip enterprise customers who are committed to improving their leave programs
  • Early Team Member: Join at an inflection point—help build the implementation playbook and team as we scale
  • Cross-Functional Exposure: Work directly with founders, product, engineering, and design on every implementation
  • Ownership: This isn't a handoff role—you'll own implementations from contract signing through go-live and beyond

This is a full-time salaried, exempt position. Compensation ranges from $110,000-$195,000 and is based on your experience and legal state of residence.

Not Specified
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