Engineering Jobs in Palm Valley Florida

We are seeking a resilient and visionary General Manager to lead the repositioning and cultural transformation of an independent city hotel.

This is an opportunity for a hospitality leader who enjoys building, improving, and repositioning properties rather than simply maintaining the status quo.

Ownership is looking for someone who can bring a fresh vision, a new operational strategy, and a strong leadership culture to elevate the guest experience and improve financial performance.

The Opportunity

This role is ideal for a leader who thrives in hands-on, entrepreneurial environments and enjoys taking on meaningful challenges.

The General Manager will lead efforts to:

• Build a new culture and service mindset within the team

• Improve operational standards and efficiency

• Develop a clear strategy to increase revenue and profitability

• Refresh the hotel's ambiance, positioning, and guest experience

• Strengthen the hotel's presence within the local market and community

This position requires someone who is resilient, solutions-oriented, and comfortable leading change.

Key Responsibilities

Strategic Leadership

• Develop and execute a clear plan to improve operations and financial performance

• Help redefine the hotel's identity and guest experience

• Identify opportunities to strengthen the property’s market positioning

Culture & Team Leadership

• Build a positive, accountable, and service-driven team culture

• Recruit, develop, and mentor department leaders

• Establish strong operational discipline and leadership standards

Financial Performance

• Drive improvements in occupancy, ADR, and RevPAR

• Manage budgets, labor costs, and operating expenses

• Implement strategies to increase overall profitability

Guest Experience

• Ensure consistent service standards and positive guest experiences

• Elevate service culture and operational consistency

• Introduce ideas that enhance the guest stay and hotel environment

Operational Oversight

Oversee all hotel operations including:

• Front Office

• Housekeeping

• Maintenance / Engineering

• Sales & Revenue

• Food & Beverage (if applicable)

Ideal Candidate

The successful candidate will be:

Resilient and solution-focused

Hands-on and operationally strong

Comfortable leading change and turnaround efforts

Experienced managing independent or boutique hotels

Skilled at building strong teams and improving culture

Qualifications

• 7–10 years of hotel leadership experience

• Previous General Manager or Hotel Manager experience preferred

• Experience with independent or boutique hotel environments is a plus

• Strong financial and operational management skills

• Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred

Equal Employment Opportunity

We are an Equal Opportunity Employer and are committed to creating a diverse and inclusive workplace. Employment decisions are made without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.

Macdonald & Company are proud to partner with a well-capitalized, vertically integrated real estate investment and development firm focused on the multifamily sector across high-growth Sunbelt markets. The firm has built a strong track record delivering institutional-quality communities and continues to expand its development pipeline throughout Florida.

As part of this continued growth, the firm is seeking a Senior Director of Development to lead multifamily development initiatives across South Florida, based in West Palm Beach. This individual will report directly to the Chief Development Officer and will be responsible for overseeing the full lifecycle of multifamily development projects, from site identification and underwriting through entitlements, construction, and stabilization.

The role requires a highly experienced development professional with deep knowledge of the South Florida market, strong municipal relationships, and the ability to drive complex projects forward in a competitive environment.

Key Responsibilities

Development & Acquisitions

• Identify and evaluate multifamily development opportunities throughout South Florida through market research, demographic analysis, and established industry relationships.
• Lead feasibility and underwriting efforts in partnership with construction and operations teams, incorporating market data, rental comparables, construction cost estimates, local permit and impact fees, and supply/demand dynamics.
• Oversee the full lifecycle of development projects including site evaluation, planning, design, entitlements, construction, and lease-up.
• Prepare investment materials and presentations for the firm’s internal Investment Committee, as well as external equity partners and lenders.
• Maintain and update development pro formas, including monthly updates to project assumptions, strategy, and forecasted vs. actual costs.
• Manage project budgets, track development timelines, and provide regular reporting to senior leadership.

Design & Consultant Management

• Lead the selection and coordination of architects, engineers, designers, and other consultants to ensure project objectives are delivered efficiently and cost-effectively.
• Manage the design process across all phases, including schematic design, design development, and construction documentation.
• Review architectural, civil, and interior design plans to ensure quality, functionality, and alignment with project budgets.
• Lead value-engineering initiatives and ensure design decisions support both project quality and financial performance.
• Oversee RFP processes, consultant scopes of work, contract negotiations, and execution of consultant agreements.

Construction Oversight

• Work closely with internal construction leadership and general contractors to monitor project execution and resolve issues during the construction process.
• Conduct regular site visits and participate in Owner-Architect-Contractor (OAC) meetings to track progress and manage project timelines.
• Review change orders, clarifications, and construction updates to maintain cost control and schedule adherence.
• Collaborate with asset management and property management teams to ensure a smooth transition from construction completion through lease-up and stabilization.

Qualifications

• Extensive experience leading multifamily development projects within South Florida.
• Demonstrated ability to manage projects through the entire development lifecycle including entitlements, design, construction, and stabilization.
• Strong relationships with local municipalities, consultants, contractors, and development stakeholders throughout the South Florida market.
• Proven experience preparing and managing development pro formas and project budgets.
• Ability to lead cross-functional teams and manage multiple complex development projects simultaneously.
• Excellent communication and presentation skills with experience presenting projects to investment committees, lenders, and equity partners.

POSITION SUMMARY:

Senior Estimator will provide and/or coordinate full estimating services specializing in heavy civil construction projects. The Senior Estimator will manage the bid/proposal preparation with a team of estimating staff, including estimators, a support administrator, and the management team. Senior Estimator and team will follow up bid proposals with value engineering alternates, CPM schedules, formal presentations, and final negotiations with clients and construction managers. The Senior Estimator will be expected to bid/manage approximately 25-50 estimates per year, ranging from $5,000,000 to $100,000,000 per estimate.

RESPONSIBILITIES:

• Bid item and activity setup, summary form data entry, bid pricing, bid closeout, and bid scheduling.
• Review and incorporate historical data from productivity analysis reports and combine manpower, equipment, material quotations, and subcontractor proposals into unit price and man-hour estimate figures.
• Provide complete conceptual budgets and final estimating input on all projects.
• Provide technical support to personnel preparing discipline estimates for assigned bids.
• Review proposal specifications, drawings, attend pre-bid meetings, etc., to determine scope of work and required contents of estimate.
• Prepare for and attend all scope meetings with the clients and construction managers.
• Prepare for and present value engineering and CPM schedules to the clients and construction managers.
• Prepare and lead all formal presentations and final negotiations with clients and construction managers.
• Heavy Bid maintenance (labor, crew, activity, and bid master codebooks).
• Bid to project data transfer (phase codes and cost budgeting) on awarded contracts.
• Ensure all working documents and data are maintained to back-up estimate figures.
• Provide award-related submittals and follow-up information to the clients and construction managers.
• Track awarded contracts as required – may include estimatingThe /pricing extra work items, change orders, and credit.
• Assist the contracting team during preparation of inquiries and final evaluation of submitted bids as required.
• Train and mentor Junior Estimators.

QUALIFICATIONS:

• Education and experience requirements include: a 4-year civil or mechanical engineering degree or equivalent combination of technical training and/or related experience.
• Must have 10+ years estimating, cost control, and/or engineering experience (at least 5 years estimating) in construction with a focus on heavy civil construction.
• Ability to estimate all types of projects/contracts (unit price; lump sum; TxDOT; design-build; etc.), plus the ability to coordinate and supervise group work effort is essential.
• Must have the ability to prepare complex proposals with principal oversight. The incumbent has profit/loss responsibility to the company.

Software skills:

• Microsoft Office applications
• HCSS (including Heavy Bid/Heavy Job)
• Scheduling software/CPM (including Primavera and MS Project)
• Viewpoint (PM module, SL module, PO module)
• Strong technical and proposal writing skills
• Strong skills with personal digital devices
• Salesforce
• OSHA Training

Reports to: Respective Regional Director

Location: West Palm Beach, FL

Comprehensive benefits offered to eligible employees including medical, dental, and vision coverage; life insurance; FSA; short- and long-term disability; identity theft protection; 401(k); employee assistance program; and paid time off.

Equal Employment Opportunity

Posillico Civil, Inc. is committed to maintaining a work environment that promotes teamwork and diversity, and is free from all forms of unlawful discrimination and harassment. Accordingly, all of its employment-related activities will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, or other legally protected personal characteristic.

#LI-Onsite

Posillico Civil, Inc., together with its parent, subsidiaries, affiliates, partners, and joint ventures (collectively “Posillico”), does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Posillico or an employee of Posillico, by mail, electronically, or otherwise, will be considered property of Posillico. Posillico will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Posillico will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. As a condition for payment, an Agency shall have an agreement signed by an authorized Posillico representative. Verbal or written communications from any employee of Posillico shall not be considered binding obligations. All resumes, whether unsolicited or solicited, shall be the property of Posillico.

Company Description

ARCA WW is a global company located in West Palm Beach, FL, with a curated selection of natural stones, engineering wood, bricks, solid pieces (bathtubs, sinks, etc).

Role Description

This is a full-time on-site role for a Executive Account Manager at ARCA WW in West Palm Beach, FL. The Business Development Executive will be responsible for new business development, lead generation, business communication, and account management to drive growth and opportunities for the organization.

Qualifications

• New Business Development and Lead Generation skills
• Strong business acumen and effective communication abilities
• Experience in account management
• Excellent relationship-building skills
• Strategic thinker with a proven track record in sales
• Ability to work collaboratively in a team environment
• Bachelor's degree in Business Administration or related field
• Previous experience in the design or creative industry is a plus

Exciting opportunity to join a strong and growing real estate investment firm. This role will oversee the entire development process and report to a managing partner. Strong opportunities for career growth and development.

Responsibilities:

· Negotiate agreements with property owners for acquisition of land for development opportunities or expansion for redevelopment.

· Negotiate with communities, business and public utilities to eliminate obstacles for the project.

· Track and adhere to requirements of land purchase and sales

· Manage the process of site

· Lead the coordination of pre-development planning including site engineering, market research, traffic analysis, building design, leasing and zoning.

· Assist in assessing new opportunities and securing development

· Assist in preparation of business plans for prospective project locations, including research and analysis of economy, real estate market fundamentals and major economic and industry

· Assist in the development of the Company's strategic direction from market information and create market analysis

· Manage general development matters (permitting, due diligence, acquisitions, etc), participate in financial and market feasibility analysis,

· Assist in coordinating design process, and research (markets, funding programs, Perform extensive financial underwriting of new development projects and/or existing projects for redevelopment.

· Preparation of proformas, budgets, and financial projections.

· Preparing project development budgets and monitoring development

· Ability to function with and within municipal, state and federal programs

· Strong project management capabilities and ability to manage and direct multiple long term projects

· Work effectively and professionally with internal and external parties, including Construction architects, land planners, civil engineers, lenders, brokers, and equity partners.

PRIMARY RESPONSIBILITIES (INCLUDE BUT NOT LIMITED TO):

• Collaborate with Senior Leaders/Management to ensure Strategic Purchasing Strategies and Activities in Mechanical, Optical, Electronics, and Contract Manufacturing areas.
• Lead the strategic procurement work in close alignment with the Global Lead Buyers and provide day-to-day leadership for the Jenoptik Optical System Inc. Purchasing Team.
• Support the Head of Procurement, North America to guide, prioritize, and allocate work in order to facilitate continuous improvements and effectiveness within the Procurement Team.
• Covering, optimizing, and driving the key processes Plan-to-Strategy, Source-to-contract, and Purchase-to-Pay in close alignment with the Global Procurement Organization
• Define and implement supplier cost reduction activities for defined savings targets.
• Lead of cross-functional material group teams especially with Engineering, Product Management, Quality, and sourcing initiatives locally, implementing early involvement of Procurement into the New Product Development
• Define material group sourcing strategies locally, manage the supplier portfolio, and leverage the potential of the global supplier market
• Comprehensive supplier management skills, driving supplier performance, and conduct supplier development activities
• Leading supplier negotiation with key suppliers
• Member of the Global Procurement function and contributor to the global material group activities
• Risk Management, Compliance, and Sustainability Management
• Collaborate with all levels of the company and ensure effective communication and partnership.
• Implementation of global digital approaches into the supplier base
• Ensure Procurement is meeting and exceeding goals and objectives.
• Supplier capacity planning for direct materials in conjunction with forecast(s) and planning to ensure timely and sufficient supply of materials to support production.
• Foster a culture of engagement and cross-functional excitement.
• Lead supplier quality and support the Quality Department on all issues relating to supplier product quality, and ensure system is in place to charge costs back to the supplier.
• Support Sales quoting efforts for new and existing product (RFQ's).

Support other Jenoptik sites in North America & Germany as required as a key member of the global Purchasing organization

REQUIREMENTS:

• Bachelor's degree in engineering or related field.
• 5-7 years of purchasing experience in a high-technology manufacturing environment
• Optics & precision metal, and electronics background is required.
• Experienced in supporting SAP Purchasing functions
• Lean Manufacturing experience with ISM credentials preferred
• Excellent communication skills, both written and verbal
• Must possess "soft skills": conflict resolution, personal effectiveness, creative problem solving, strategic thinking, team building, and influencing skills
• Aptitude for establishing and maintaining effective working relationships with those contacted in the course of work. Must be a "Team Player"
• Strong Negotiator following the "Lowest Total Cost" model
• Proficiency in Microsoft Office (Excel, Word, Outlook, etc.)
• Some travel required as needed to support the business
• US Citizenship or Qualified U.S. Worker, in compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use of hands or fingers to handle, or feel objects, tools or controls and keyboarding; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

MMT – Field Service Manager (Catheter Technologies)

United States (Travel Required)

Full-Time | Leadership | Hands-On Technical Role

Domestic Travel + Occasional International

Summary

The MMT Field Service Manager leads a U.S.-based team of Field Service Engineers supporting medical device manufacturing equipment for MMT Catheter Technologies. This is a hands-on technical leadership role requiring strong machine aptitude, the ability to quickly learn complex systems, and a willingness to actively support field repairs and escalations. This role will manage a small team while being active in the field to learn the customers and equipment.

The Manager is responsible for both team leadership and technical oversight. This individual must develop working proficiency across supported equipment platforms and be capable of stepping into escalations, assisting with troubleshooting, and supporting customer-facing technical discussions when required. Strong communication skills and working across different MMT business units as needed.

Success in this role requires a strong understanding of medical device manufacturing environments, including customer expectations around uptime, validation, process capability, and regulatory sensitivity. The Supervisor must balance operational accountability with technical credibility and field engagement.

Key Responsibilities

Technical Leadership & Escalation Management

• Serve as the primary escalation point for complex technical issues within MMT Catheter Technologies.
• Rapidly develop working knowledge of supported machines to effectively guide troubleshooting and repair efforts.
• Travel to customer sites to support high-impact repairs, root cause investigations, and critical production issues.
• Work alongside Field Service Engineers in the field to reinforce best practices and support hands-on problem solving.
• Collaborate closely with engineering teams to resolve recurring or systemic issues.
• Partner with the Ireland-based Cath-Tech team to coordinate case resolution and share technical knowledge globally.

Team Management & Development

• Lead, mentor, and technically develop a U.S.-based Field Service team.
• Conduct performance appraisals, provide coaching, and support professional growth.
• Manage merit increases and bonus allocation in alignment with company guidelines.
• Oversee time sheet approvals and field utilization.
• Ensure consistent technical standards and service quality across the team.

Operational & Financial Oversight

• Monitor and manage service cases in Salesforce.
• Ensure proper allocation of ticket hours to the correct business units.
• Track team utilization, service metrics, and response times.
• Drive accountability for documentation quality and case closure accuracy.

Customer & Manufacturing Engagement

• Engage directly with customers to understand manufacturing processes, production constraints, and validation requirements.
• Support customers operating in regulated medical device environments where precision, repeatability, and compliance are critical.
• Maintain credibility as a technical leader capable of discussing machine function, failure modes, and corrective actions.

Skills & Qualifications

• Strong mechanical and electrical troubleshooting capability.
• Demonstrated ability to quickly learn complex manufacturing equipment.
• Experience supporting capital equipment in medical device or regulated manufacturing environments.
• Strong understanding of manufacturing process impact, uptime requirements, and production risk.
• Experience managing technical escalations and root cause analysis.
• Prior leadership or supervisory experience preferred.
• Working knowledge of service management systems (Salesforce preferred).
• Strong communication skills in both technical and customer-facing settings.
• Willingness to travel and actively participate in field service activities.

Requirements

• Bachelor’s degree or technical degree in Mechanical, Electrical, Mechatronics, or related field (or equivalent hands-on experience).
• 5+ years of experience in field service, manufacturing equipment support, or capital equipment environments.
• Experience in medical device manufacturing strongly preferred.
• Ability to travel domestically and occasionally internationally.
• Valid driver’s license and ability to work in industrial manufacturing environments.

Note

MMT is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

EEO/AA Employer/Vet/Disabled

We participate in EVerify.

Field Service Engineer I – West Palm Beach, Florida

West Palm Beach, FL

Full-Time | Entry-Level Technical Role

Travel Required (Including Overnight Stays)

Launch Your Technical Career Supporting Life-Saving Manufacturing Technology

MMT supports advanced automation systems used in the production of medical devices around the world. Our equipment plays a direct role in manufacturing precision components used in minimally invasive procedures.

We are looking for a Field Service Engineer I who is eager to build technical depth, grow within a structured service organization, and gain hands-on experience with complex automation systems. This is an entry-level role designed for someone with foundational technical experience who wants to develop into a subject matter expert over time.

You will initially focus on SYNEO equipment, with immediate cross-training on Glebar systems and exposure to other MMT equipment platforms. The long-term expectation is that you will become a technical expert on SYNEO equipment while broadening your skill set across additional brands.

If you enjoy troubleshooting, working directly with customers, and learning how machines operate at a detailed level, this role provides strong technical growth and clear advancement pathways.

What You’ll Do

Technical Support & Field Service

• Serve as the first point of contact for troubleshooting basic equipment issues.
• Perform installation, routine maintenance, and repairs on designated automation systems.
• Assist with field modifications, upgrades, and preventative maintenance activities.
• Escalate complex issues to senior engineers while actively participating in the resolution process.
• Provide “eyes on” support and equipment health checks across multiple MMT platforms.

Technical Learning & Development

• Read and interpret electrical schematics, mechanical blueprints, and basic GD&T.
• Work alongside senior engineers to build troubleshooting capability.
• Gain exposure to capital equipment used in regulated medical device manufacturing environments.
• Participate in hands-on cross-training across supported brands.

Documentation & Compliance

• Maintain accurate service logs and customer interaction records.
• Complete repair documentation and case notes in accordance with company standards.
• Follow safety and regulatory requirements, including Occupational Safety and Health Act, Federal Food, Drug, and Cosmetic Act, and Health Insurance Portability and Accountability Act guidelines as applicable.
• Properly maintain tools, diagnostic equipment, and testing instruments.

What You Bring

• Foundational troubleshooting skills across mechanical, electrical, and basic control systems.
• Ability to read schematics, blueprints, and understand basic GD&T principles.
• Familiarity with measuring and inspection tools such as micrometers and CMM equipment.
• Basic understanding of machining processes including grinding, milling, and turning.
• Solid problem-solving skills and the ability to work independently when needed.
• Strong time management and comfort working in a fast-paced environment.
• Clear and professional communication skills with customers and internal teams.
• Proficiency in Microsoft Office (Word, Excel, Outlook).

Requirements

• Associate degree or technical certification in Mechanical, Electrical, Engineering Technology, or related field — or equivalent hands-on experience.
• 1–4 years of experience in field service, equipment assembly, or applications support.
• Valid driver’s license with a good driving record.
• Ability to lift up to 50 lbs. and work in industrial manufacturing environments.
• Willingness to travel, including overnight stays.

Why This Role Is a Strong Career Move

• Clear progression path from entry-level engineer to advanced technical expert.
• Exposure to multiple equipment platforms within a growing medical device manufacturing environment.
• Hands-on training with experienced senior engineers.
• Direct customer interaction that builds both technical and professional credibility.

If you are early in your technical career and want real hands-on experience with advanced manufacturing systems, this is an opportunity to grow with a company that values technical development and customer partnership.

Note

MMT is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

EEO/AA Employer/Vet/Disabled

We participate in EVerify.

Job Title : Nuclear Engineer (Naval Reactors Engineer) Category / Component : Officer • Active Overview Design, regulate, and oversee the Navy's nuclear propulsion program, including reactor design, fleet operations, and eventual defueling and decommissioning of nuclear powered ships and submarines from Naval Reactors Headquarters and associated Department of Energy laboratories and shipyards.

Key Responsibilities Provide technical direction in areas such as reactor and fluid systems design, reactor physics, materials development, component design for steam generators, pumps, and valves, instrumentation and control for reactor and propulsion plants, testing and quality control, radiation shielding, and chemistry and radiological controls; review designs and analyses from laboratories, shipyards, and industry partners; coordinate with fleet units to ensure safe and reliable nuclear plant operation.

What to Expect Assume significant technical responsibility early in your career as part of a lean headquarters staff; work primarily in an analytical and oversight role rather than operating plants at sea; balance long term engineering projects with time sensitive fleet and shipyard issues; frequent coordination with senior civilian engineers, naval officers, and technical teams; high expectations for attention to detail, judgment, and written and oral communication.

Work Environment Work mainly at Naval Reactors Headquarters in the Washington, District of Columbia area with regular engagement with Department of Energy laboratories, nuclear training sites, shipyards, and nuclear powered ships and submarines; office based work that includes document reviews, technical meetings, inspections, and site visits rather than day to day shipboard watchstanding.

Pathways, Training & Advancement Officer commissioning through programs such as Officer Candidate School or the Nuclear Propulsion Officer Candidate program followed by a structured technical qualification program at Naval Reactors; rotational exposure to laboratories, prototypes, shipyards, and fleet support issues; progressive responsibility leading projects and becoming a subject matter expert, with opportunities for professional military education and advanced graduate study in technical fields.

Entry through the Nuclear Propulsion Officer Candidate program for qualified college students and recent graduates, or selection via Officer Candidate School for those who already hold qualifying degrees; all applicants must meet Nuclear Propulsion Program academic and technical screening standards in addition to general officer commissioning requirements.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: Completion of a rigorous technical degree in engineering, physics, mathematics, or a closely related field that includes strong backgrounds in calculus and physics; outstanding academic record, particularly in technical coursework; United States citizenship and eligibility for a high level security clearance; strong technical aptitude and comfort with detailed analytical work.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Position Overview:

Meta Power Solutions is seeking a Service Dispatch and Client Relations Manager to handle customer-facing issue resolution and service dispatch. This role blends case management, technical understanding of Power Generation/electrical equipment, and outstanding customer service to resolve issues efficiently while preserving client trust.

This position is on site M-F 8:30 am to 5:00 pm at our Lake Park, Florida office and IS NOT OPEN FOR REMOTE WORK. There could be relocation assistance for the right candidate but we prefer local candidates with prevsious CS and Dispatch experience in a National setting in Electrical Services.

Key responsibilities:

• Manage service calls and dispatch for 3 service technicians. Receive, triage, and manage customer-facing issues related to transformers, switchboards, and associated equipment; document case details, severity, remediation and document in Salesforce.
• Documentation of every aspect of cases in Salesforce.
• Act as the primary liaison between customers, field technicians, engineering, and operations to investigate, diagnose, and resolve issues.
• Lead root cause analysis for escalated cases; coordinate corrective actions, preventive measures, and follow-up to ensure issue closure.
• Provide timely case updates to customers and internal stakeholders; communicate clearly about timelines, actions taken, and expected resolutions and document in Salesforce accordingly.
• Coordinate warranty, service, and repair activities; manage service level agreements (SLAs) and customer expectations.
• Proactively identify patterns or recurring problems; initiate continuous improvement initiatives (training, process changes, documentation updates).
• Maintain a customer-centric mindset, demonstrating empathy, responsiveness, and professionalism in all interactions.
• Prepare post-resolution reports and summary communications for customers and internal leadership.

Required qualifications:

• Bachelor’s Degree or equivalent experience of 5-10 years Electrical Industry customer service or Project Management experience.
• 3-5 years of experience dealing with electrical equipment installations or service, with a focus on transformers and switchboards, including hands-on or field service background (preferred).
• Local to Lake Park, Florida, or within a reasonable commutable distance.
• Salesforce experience required (minimum 5 years) for case management, ticketing, and customer data management; ability to create, track, and close cases efficiently.
• Exceptional organizational skills with meticulous attention to detail and ability to manage multiple cases simultaneously.
• Outstanding responsiveness and communication skills; ability to translate technical information for non-technical customers.
• Strong problem-solving and analytical abilities; proactive in driving timely resolutions.
• Customer service mindset with a calm, professional demeanor under pressure.

Preferred qualifications:

• Background in electrical engineering, electrical trade, or technical field service.
• Certification in customer service management or problem-solving methodologies (e.g., ITIL, Six Sigma) a plus.
• Experience with field service scheduling, dispatch, and technician coordination.
• Job Type: Full-time