Engineering Jobs in Norwood Massachusetts
34 positions found
Our financial services client is looking for a Conversation Designer to join their team! This is a 40 hr/week, hybrid role. Candidates can be located in Westwood, MA, Charlotte, NC, Johnston, RI, Iselin NJ, or Plano, TX!
The Conversation Designer will be responsible for creating, refining, and optimizing natural, human like voice interactions within our AWS Connect IVR system. This role will focus on designing intuitive conversational flows that enhance the customer experience and improve the effectiveness of our Voice Bot.
Key Responsibilities:
- Design conversational workflows and dialogue scripts for AWS Connect based IVR experiences.
- Develop voice interaction models that align with business goals, customer needs, and best in class conversational design principles.
- Collaborate closely with product, engineering, and operations teams to ensure smooth implementation of designed experiences.
- Analyze call data and customer feedback to identify opportunities for improving system understanding, response accuracy, and conversational fluidity.
- Create guidelines, prompts, and tone of voice standards to ensure consistency across all customer interactions.
- Conduct usability testing, tune bot responses, and iterate designs based on real world performance.
- Ensure all conversation designs adhere to compliance, privacy, and accessibility standards.
Required Skills & Qualifications:
- Experience designing conversational experiences for IVR, voice bots, or virtual assistants.
- Hands on experience with AWS Connect, Contact Flow design, and related AWS services.
- Strong understanding of natural language patterns, conversational UX, and voice interaction best practices.
- Ability to translate complex business processes into clear, simple, intuitive customer dialogues.
- Excellent written communication, analytical thinking, and problem solving skills.
- Experience collaborating with cross functional teams in a fast paced environment.
Preferred Qualifications:
- Experience with Amazon Lex, Bedrock, Nova Sonic, or other conversational AI frameworks
- Experience implementing voice biometrics, fraud detection, or advanced authentication
- Knowledge of call analytics, voice transcription, and conversation intelligence platforms
- Experience in financial services or regulated environments
- - Strong background in customer journey design and service design
The Director of Facilities and Grounds will provide strategic leadership and operational oversight for all Facilities, Vehicle Maintenance, and Land Operations at Juneberry Ridge. This role ensures our 750 plus acre regenerative farm, hospitality spaces, and infrastructure operate safely, efficiently, and sustainably while supporting the long-term growth of the organization.
This leader oversees two core teams, Facilities and Vehicle Maintenance and the Land Team, ensuring alignment in daily execution, asset stewardship, and long-range planning. The Director serves as a key member of the manager team, driving operational excellence, environmental stewardship, and cross departmental collaboration.
The ideal candidate is a hands-on, strategic leader with deep experience in facilities systems, land management, and team development who thrives in a dynamic, mission-driven environment.
Essential Duties and Responsibilities:
Leadership & Oversight
· Provide direct supervision and strategic guidance to the Facilities & Maintenance Lead and Land Team Supervisor.
· Develop departmental goals, staffing plans, and project schedules aligned with Juneberry Ridge's strategic vision.
· Champion a safety-first culture, ensuring compliance with OSHA standards and internal policies across all departments.
· Conduct regular team meetings, performance evaluations, and professional development planning.
· Promote environmental stewardship and operational excellence across all functions.
Operational Management
· Oversee preventative and reactive maintenance for facilities, vehicles, and equipment.
· Manage and optimize maintenance tracking and work order systems to ensure efficient scheduling, reporting, and follow-through.
· Direct land operations including landscaping, irrigation, erosion control, grading, timber management, and habitat stewardship.
· Collaborate cross-functionally (Hospitality, Farm, Events) to prioritize projects without disrupting guest experience.
· Develop and oversee farm-wide safety programs, emergency response plans, and equipment training.
· Establish and monitor key operational metrics including maintenance completion rates, equipment uptime, and resource utilization.
Financial & Resource Management
· Develop and manage departmental budgets, including materials and capital improvement planning.
· Approve and track purchase orders, invoices, and vendor payments.
· Manage contracts, service agreements, and vendor partnerships.
· Oversee asset inventory and lifecycle management for vehicles, equipment, and facilities.
Sustainability & Continuous Improvement
· Champion regenerative and sustainable practices in land care, waste management, water conservation, and energy efficiency.
· Identify and implement innovative solutions, including technology integration, fabrication opportunities, and strategic partnerships.
· Lead project planning, implementation, and long-term oversight.
Cross-Functional Collaboration
· Partner with executive leadership to plan and execute capital projects, renovations, and infrastructure upgrades.
· Support events, hospitality, and agricultural operations with logistical and technical expertise.
· Serve as point of escalation during emergencies, providing clear leadership and communication.
A Typical Day:
· Engaging across teams to identify challenges, design solutions, and actively lead implementation.
· Designing and building innovative systems and infrastructure to support a rapidly growing and evolving organization.
· Working directly toward improving ecological health indicators to restore and regenerate our 750 acres for people, animals, and the land.
Qualifications and Education Requirements:
· Associate or bachelor's degree preferred in Environmental Science, Plant Science, Ecology, Business Management, Operations, Engineering, Construction, or related field, not required.
· 7+ years of progressive experience in facilities, land management, or operations, with at least 5 years in a leadership role.
· Strong knowledge of facilities systems (HVAC, electrical, plumbing, mechanical)
· Strong knowledge of grounds/landscape maintenance and ecological land management practices.
· Proven experience managing teams across multiple disciplines (maintenance, landscaping, or equipment operations).
· Experience managing farm or workplace safety programs and ensuring regulatory compliance.
· Excellent leadership, communication, and organizational skills.
· Proficiency with Microsoft Office Suite and maintenance tracking systems.
· Ability to lift up to 50 lbs and work outdoors in variable weather conditions.
· Integrity, professionalism, and alignment with Juneberry Ridge's Mission, Vision, and Values.
DETAILS & BENEFITS
· Full-time, 45 hours per week, full benefits.
· Fully paid (no-premium) healthcare (individuals and families).
· Fully paid life insurance.
· Fully paid vision (individuals only).
· 18 PTO days + 8 recognized holidays.
Core Values at Juneberry Ridge:
· Be Joyful
· Integrity
· Pioneering
· Accountability in All We Do
· Learn, Educate, and Share
· Willful and Enthusiastic Stewardship
· Teamwork
Infra-Red Building and Power Service is seeking a motivated and results-driven Outside Sales Account Representative to join our growing team. This position is ideal for a self-starter with experience in electrical services, power generation, or technical sales who thrives on building relationships and delivering solutions that solve real-world customer challenges.
About the Role
The Outside Sales Account Representative will be responsible for developing new business, managing existing accounts, and promoting our electrical testing, power generation, and building service solutions. This role combines relationship-based selling with technical expertise and requires a professional who can manage complex sales cycles and communicate effectively with contractors, engineers, and facility managers.
Key Responsibilities
- Develop and maintain strong relationships with electrical contractors, distributors, generator dealers, end users, utilities, and engineering consultants
- Identify project opportunities and influence specifications early in the sales cycle
- Conduct sales calls, site visits, and technical presentations
- Educate customers on power generation and electrical testing services and applications
- Grow existing accounts while actively pursuing new business opportunities
- Track sales activity and customer interactions through CRM systems
- Attend industry events, trainings, and trade shows to stay current with industry trends
- Travel to customer locations as needed
Qualifications
- 5+ years of experience in outside or technical sales, preferably in power generation, electrical testing, or related industries
- Strong technical aptitude with the ability to interpret electrical specifications and schematics
- Proven ability to develop long-term customer relationships and close business
- Excellent communication, negotiation, and presentation skills
- Proficiency in Microsoft Word, Excel, and CRM platforms
- Valid driver’s license and clean driving record
- College degree in engineering, business, or related field preferred (or equivalent industry experience)
What We Offer
- Competitive compensation package with performance incentives
- Opportunity for career growth within a respected and expanding company
- Supportive team environment with ongoing technical training
- The ability to represent industry-leading services in a growing market
If you are a motivated sales professional ready to grow with a company that values expertise, relationships, and results, we encourage you to apply.
- Learn more about our company at .
We are a diverse, passionate team spread across the US, Canada, Mexico, and Puerto Rico, committed to growth, learning, and creating opportunities for each other.
At Turtle, every day is a chance to make a real difference, solve complex challenges, and push the boundaries of what’s possible.
We believe in fostering an environment that inspires collaboration and sparks creativity, where employees are empowered to contribute to our mission and shape the future of the industry.
If you're looking for a fast-paced, dynamic career where your ideas are valued and your growth is prioritized, Turtle is the place for you.
Join us and be a part of a company that’s making waves and empowering its people to do extraordinary things every single day! About the Role As the Lighting Project Specialist, you will be responsible for interpreting blueprints/electrical drawings, utilizing manufacturing software to produce quotes, submittals, and tracking for customers and specializing in electrical lighting controls.
What You'll Do Responsible for estimating all commercial/industrial lighting projects.
Must be proficient in reading blueprints and working with electronic bid management software to produce quotes.
Must be highly organized and efficient to handle multiple projects in the bid stage and help manage projects after the sale is made.
Understands the importance of deadlines and must organize the bid schedule based on complexity and project due dates.
Works well with the Lighting project team, outside sales team, and inside sales team in coordinating bids and managing projects.
Accountability for timely completion and profitability of projects.
Manages and coordinates with all parties involved in the order, both internal and external.
Manages and maintains vendor and customer relationships.
Provides customer service that separates Turtle & Hughes from our competition in the marketplace.
Follows established standards and procedures for project reporting, communication, and documentation.
Keeps detailed records on pricing quotes, change orders, and all correspondence both internally and externally.
computer/desk work with some light involvement in warehouse for project meetings What You'll Bring 2-5 years of experience in the electrical Lighting business.
Experience in project management, preferred.
It is highly desirable to have experience working directly with EPC, GC, and electrical contractors.
Knowledge of project management techniques and tools.
Proven experience in people management.
Proven experience in risk management.
Must be highly organized and extremely well-versed in establishing customer relationships.
Computer skills to include Microsoft Word, Excel, Outlook and Adobe.
What We Offer We offer a competitive benefits package that includes: 401(k) plan Health insurance Dental insurance Vision insurance Life insurance Paid holidays Vacation Employee negotiated discounts Who We Are Founded in 1923, Turtle is a fourth-generation, family-owned, and three-generation women-owned business, and one of the nation’s largest independent electrical and industrial distributors.
Headquartered in Clark, NJ, our Electrical Distribution division operates 14 branches spanning from coast to coast.
It is a significant force in the engineering and procurement of power distribution, automation, lighting, and energy projects, offering integrated services for the industrial and construction markets.
Turtle Integrated provides on-site MRO procurement, cost-saving, and spend analytics across the US and in Canada, Puerto Rico, and Mexico.
What To Do Next You can begin by filling out our application online.
If you want to learn more about Turtle, please visit our website or our LinkedIn: @Turtle.
Turtle is proud to be is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, disability, genetic information, pregnancy, marital status, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
We work very hard to provide our consumers with high quality, exciting 5-star products that make life easier. We thrive on passion and innovation, and are looking for great people, with great ideas, who want to build the next big thing and develop while they do.
Leaders of Program Management at SharkNinja lead in owning the entire New Product Development (NPD) process from concept to shelf for our Brands. Program Managers deliver sustainable, best in class product development thinking, governance, and process to enable the organization to execute the program portfolio flawlessly. Program Managers lead via influence and are responsible for establishing and driving timelines and resources to develop, manufacture, and get products to market with a high degree of speed and efficiency ensuring a 5-star quality experience and high rate of sales.
A SharkNinja Program Manager thinks, acts and leads his/her programs like a global leader for every project or program they manage and owns the overall success of the program with a steady focus on Scope, Cost, and Schedule. Our Program Managers are seen as the glue that holds the team together by owning communication streams across all groups in order to ensure that risks are mitigated, and deliverables are completed on time. They operate with urgency, ensuring that scope creep, cost risks, and schedule slips are escalated to senior management in parallel to driving resolutions.
Program Managers lead the organization through our unique SharkNinja product development process. This role is best suited for a professional who thrives, and has demonstrated success in a dynamic, fast paced product development environment.
Drives and actively facilitate the interaction of cross-functional stakeholders to bring products to market, including managing risks, and schedule
Make use of KPI’s and data to help drive decision making across the cross-functional teams
Identify program risks, develop mitigation/contingency and track progress
Channel global information to local teams, act as conduit to support the business
Bachelor's Degree in technical/engineering or business management field highly desired
~Experience desired in some combination of engineering, new product development or program management (Consumer Goods Industry strongly preferred)
~ Experienced addressing C-Suite, Peer Functional Groups, Suppliers, and Customer audiences
~ Intermediate/working level skills with MS Project (or similar), Excel, PPT and Visio
~ The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
We work very hard to provide our consumers with high quality, exciting 5-star products that make life easier. We thrive on passion and innovation, and are looking for great people, with great ideas, who want to build the next big thing and develop while they do.
Leaders of Program Management at SharkNinja lead in owning the entire New Product Development (NPD) process from concept to shelf for our Brands. Program Managers deliver sustainable, best in class product development thinking, governance, and process to enable the organization to execute the program portfolio flawlessly. Program Managers lead via influence and are responsible for establishing and driving timelines and resources to develop, manufacture, and get products to market with a high degree of speed and efficiency ensuring a 5-star quality experience and high rate of sales.
A SharkNinja Program Manager thinks, acts and leads his/her programs like a global leader for every project or program they manage and owns the overall success of the program with a steady focus on Scope, Cost, and Schedule. Our Program Managers are seen as the glue that holds the team together by owning communication streams across all groups in order to ensure that risks are mitigated, and deliverables are completed on time. They operate with urgency, ensuring that scope creep, cost risks, and schedule slips are escalated to senior management in parallel to driving resolutions.
Program Managers lead the organization through our unique SharkNinja product development process. This role is best suited for a professional who thrives, and has demonstrated success in a dynamic, fast paced product development environment.
Drives and actively facilitate the interaction of cross-functional stakeholders to bring products to market, including managing risks, and schedule
Make use of KPI’s and data to help drive decision making across the cross-functional teams
Identify program risks, develop mitigation/contingency and track progress
Channel global information to local teams, act as conduit to support the business
Bachelor's Degree in technical/engineering or business management field highly desired
~Experience desired in some combination of engineering, new product development or program management (Consumer Goods Industry strongly preferred)
~ Experienced addressing C-Suite, Peer Functional Groups, Suppliers, and Customer audiences
~ Intermediate/working level skills with MS Project (or similar), Excel, PPT and Visio
~ The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
Product Developers at SharkNinja assist in owning the entire New Product Development (NPD) process from concept to shelf for our Shark and Ninja Brands. Product Developers deliver sustainable, best in class product development thinking, governance, and process to enable the organization to execute the program portfolio flawlessly. They lead via influence and are responsible for establishing and driving timelines and resources to develop, manufacture, and get products to market with a high degree of speed and efficiency ensuring a 5-star quality experience and high rate of sales.
A SharkNinja Product Developer thinks, acts and leads his/her programs like a global leader for every project or program they manage and owns the overall success of the program with a steady focus on Scope, Cost, and Schedule. They are seen as the glue that holds the team together by owning communication streams across all groups in order to ensure that risks are mitigated, and deliverables are completed on time. They operate with urgency, ensuring that scope creep, cost risks, and schedule slips are escalated to senior management in parallel to driving resolutions.
Senior Product Developers are individual contributors, leading the organization through our unique SharkNinja product development process. This role is best suited for a professional who thrives, and has demonstrated success in a dynamic, fast paced product development environment.
Drives and actively facilitate the interaction of cross-functional stakeholders to bring products to market, including managing risks, and schedule
Make use of KPI’s and data to help drive decision making across the cross-functional teams
Identify program risks, develop mitigation/contingency and track progress
Channel global information to local teams, act as conduit to support the business
Bachelor's Degree in technical/engineering, business management, or marketing field highly desired
~2-3+ years direct Product Development experience ideally within a consumer product company
~ Experience with small home appliances, motorized devices, or outdoor consumer products a plus
~ Experienced addressing C-Suite, Peer Functional Groups, Suppliers, and Customer audiences
~ Intermediate/working level skills with MS Project (or similar), Excel, PPT and Visio
~ The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
Product Developers at SharkNinja assist in owning the entire New Product Development (NPD) process from concept to shelf for our Shark and Ninja Brands. Product Developers deliver sustainable, best in class product development thinking, governance, and process to enable the organization to execute the program portfolio flawlessly. They lead via influence and are responsible for establishing and driving timelines and resources to develop, manufacture, and get products to market with a high degree of speed and efficiency ensuring a 5-star quality experience and high rate of sales.
A SharkNinja Product Developer thinks, acts and leads his/her programs like a global leader for every project or program they manage and owns the overall success of the program with a steady focus on Scope, Cost, and Schedule. They are seen as the glue that holds the team together by owning communication streams across all groups in order to ensure that risks are mitigated, and deliverables are completed on time. They operate with urgency, ensuring that scope creep, cost risks, and schedule slips are escalated to senior management in parallel to driving resolutions.
Senior Product Developers are individual contributors, leading the organization through our unique SharkNinja product development process. This role is best suited for a professional who thrives, and has demonstrated success in a dynamic, fast paced product development environment.
Drives and actively facilitate the interaction of cross-functional stakeholders to bring products to market, including managing risks, and schedule
Make use of KPI’s and data to help drive decision making across the cross-functional teams
Identify program risks, develop mitigation/contingency and track progress
Channel global information to local teams, act as conduit to support the business
Bachelor's Degree in technical/engineering, business management, or marketing field highly desired
~2-3+ years direct Product Development experience ideally within a consumer product company
~ Experience with small home appliances, motorized devices, or outdoor consumer products a plus
~ Experienced addressing C-Suite, Peer Functional Groups, Suppliers, and Customer audiences
~ Intermediate/working level skills with MS Project (or similar), Excel, PPT and Visio
~ The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
Experienced CNC Machinists wanted! Join a stable manufacturing company with 40+ years in business. We are looking for a skilled CNC Lathe Setup/Operator who can produce precision components and support our growing production team.
What Youll Do
- Set up and operate CNC lathes for production runs
- Read and interpret blueprints and technical drawings
- Inspect parts using calipers, micrometers, and precision measuring tools
- Perform machine adjustments and basic troubleshooting
- Work with engineering on CNC programs (Mastercam / CAM software)
- Maintain quality standards through in-process inspections
- Keep machines and work areas clean, safe, and organized
What Were Looking For
- 510 years CNC machining experience
- Strong experience with lathe setup and tooling
- Experience with multi-axis / multi-spindle machines (Mazak, Puma, Miyano preferred)
- Knowledge of GD&T and blueprint reading
- Strong mechanical aptitude and problem-solving skills
- High School Diploma or equivalent
- Established company 40+ years in business
- Competitive pay
- Comprehensive benefits package
- Stable full-time work
- Opportunity to grow with an experienced manufacturing team
PI14ac14f66
FLSA Status: Exempt
Department: Food and Beverage Kitchen
Reports to: Chef De Cuisine & General Manager
Purpose:
The Chef is directly responsible for the cost-effective operation of a clean and safe kitchen while meeting or exceeding food quality and speed of service requirements. The Chef works as part of the management team of the restaurant to build sales and grow the business and is responsible for operating a profitable restaurant, where the quality of food, service and ambience are continually challenged and improved, and where an environment that fosters creativity, free thinking and intelligent decision-making is encouraged.
The Chef is expected to work an average of 5055 hours per week.
Essential Duties:
-Creating and maintaining an upbeat, productive, and educational environment.
- Projecting a positive attitude.
- Showing respect for all employees and actively cultivating an inclusive environment build upon
mutual respect, civility, and positivity.
- Providing ongoing training and constant improvement of product and workplace (i.e., safety,
sanitation and systems).
- Setting the pace and tone of the kitchen and overall restaurant through attitude,
initiative and drive.
- Providing feedback and direction to BOH employees, to continue ongoing development.
-Helping to develop a cohesive team and leading them to work toward the common goals of the
restaurant.
- Possessing a high level of initiative and drive to do whatever is necessary to build and run a
successful operation.
- Working closely with the General manager to create a team atmosphere among the entire staff that is both a positive and professional work environment.
- Leading by example, taking an active role in cooking and supervising the line during dinner service.
- Participate in mini meetings with FOH management on a regular basis to ensure clear line of communication and upkeep of company goals.
- Establishing clear communications along all lines within the business.
Building the Business and Guest Base
- Aggressively working to build food sales by operating the kitchen with a guest-satisfaction mentality.
- Making decisions based on what is best for the guest.
- Solving problems so that each guest will want to return.
-Working with the GM and front of house manager to train staff on product knowledge.
Quality of Operations
-The Chef is responsible for ensuring that the restaurant is operating at or above company standards. The
-Chef must pay attention to detail in all areas of the operation, including food quality and consistency, training
and development, security, safety, sanitation, and physical structure.
Specifically:
- Ensuring strict adherence to standards for food quality.
- Demonstrating commitment to cultivating knowledgeable staff members who are proud of our
quality and believe in our concept.
- Ensuring all Health Department regulations are always enforced.
Cost Management and Profitability
The Chef is responsible for generating strong financial performance for the health of the restaurant and the
company. They are ultimately responsible for ensuring that the food and BOH labor costs meet or exceed
budgeted financial goals.
Specifically:
- Working proactively with the General Manager to maximize sales and optimize profits through the
management of food and labor costs.
- Food COGS goal of 28% or less.
- Total Kitchen Labor goal of 11%
- Analyzing weekly costs to ensure proactive management of controllable costs.
- Assuming full responsibility for:
- Monitoring daily BOH labor reports and minimizing overtime.
- Providing a monthly physical inventory
- Maintaining the valuations on your inventory using invoices from vendor
- Purchasing and Receiving
- Monitoring local vendors accordingly.
- Placing effective orders, based on sales, while simultaneously taking advantage of drop size
incentives.
- Proper receiving, rotation, storage, and handling of all food products.
Production
- Taking a hands-on approach and being directly involved in daily production.
- Setting appropriate prep levels (sales versus usage) to ensure fresh product and effective use of
labor, including:
- Daily prep counts.
- Weekly prep totals and weekly prep plans.
- Regular review of Product Mix (P-Mix) information.
Personnel
The Chef is responsible for overseeing all aspects of kitchen staffing and is responsible for the hiring and
scheduling of quality employees to execute the menu successfully and to maintain the smooth flow of
kitchen operations.
Specifically:
- Establishing and maintaining appropriate staffing levels and remaining abreast of any changes that may
impact staffing needs.
- Keeping the GM informed of all staffing needs.
- Ensuring thorough and complete training of all employees, including kitchen operations, knife
safety, proper handling of product, use of chemicals, use of equipment, etc.
- Minimizing employee turnover.
- Providing coaching, mentoring and development to all employees as this is critical for the
success of the restaurant and the company.
- Mentoring, coaching and developing Sous Chef Donald Readington to be an extension of yourself. Sous
development should include; menu engineering, systems development, training systems, vendor
negotiations and kitchen management.
- Providing consistent and frequent feedback to Sous Chef(s) and staff.
- Teaching and coaching staff daily.
- Holding BOH meetings to review specials, menu items and discuss kitchen issues.
- Attending FOH Pre-Meals to review specials, menu items and discuss kitchen issues.
- Producing an accurate forecast
Administration
- Overseeing the creation and implementation of all menus.
- Ensure all menu changes are rolled out according to The Terrace Rooftop Dining procedures
- Ensuring that performance reviews of all BOH employees are completed annually
Facility and Equipment
The Chef is responsible for the daily upkeep of the physical restaurant/kitchen, specifically:
- Providing a daily walk through of the kitchen to determine areas needing attention or repair.
- Maintaining a running punch list of need to have as well as nice to have items which are
handled in a timely fashion as appropriate.
- Planning necessary upgrades in a timely, well thought out way.
- Calling appropriate repair companies
- Keeping The Terrace Leadership informed of all necessary repairs and logging repairs and
Maintenance.
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
Compensation details: 75 Yearly Salary
PI152e172c56af-26289-39969973
