Engineering Jobs in North Quincy, MA

158 positions found — Page 5

NetOps Application Automation Engineer Intern
Salary not disclosed
Quincy, MA 2 days ago

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.


Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.


Our offices have onsite fully equipped state of the art gyms for employees at zero cost.


Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.


We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.


Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.


Granite was recently named One of Forbes Best Employers for Diversity.


Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.


If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.


EOE/M/F/Vets/Disabled

General Summary of Position:


Granite is a leading provider of managed security and networking platforms. The NetOps team supports a wide range of technologies and services including Fortinet SD-WAN, Palo Alto, Cisco, and Juniper. Within this team, the Application Automation practice focuses on improving operational efficiency and scalability through scripting, automation, and tool development. This position plays a key role in supporting large enterprise environments by developing automation frameworks, streamlining complex deployments, and reducing manual intervention in day-to-day operations. Responsibilities include solution design, automation development, support for new product rollouts, Tier 3 escalations, and collaboration with engineering teams to build repeatable, efficient processes.



Duties and Responsibilities:



  • Design, develop, and maintain automation scripts and tools to support network deployments, configuration management, and troubleshooting.
  • Collaborate with engineering and operations teams to identify repetitive tasks and build automated solutions to reduce manual workload.
  • Support new technology rollouts by creating scalable deployment frameworks and configuration templates.
  • Respond to Tier 3 technical escalations, particularly those involving process inefficiencies, integration challenges, or repeat issues solvable via automation.
  • Research and test emerging network automation technologies to improve toolsets and practices.
  • Document automation procedures, scripts, and best practices for operational consistency and knowledge sharing.
  • Ensure all automated solutions align with security and compliance standards.
  • Participate in audits and reviews to ensure reliability and maintainability of automation systems.


Required Qualifications:



  • Bachelor's degree in computer science, Network Engineering, or a related field.
  • Proficiency in scripting languages such as Python, Bash, or PowerShell.
  • Strong understanding of APIs, network configuration models (e.g., NETCONF, RESTCONF), and configuration automation tools (e.g., Ansible, Terraform).
  • Experience supporting enterprise-grade networks, preferably in a service provider or managed services environment.
  • Demonstrated ability to troubleshoot complex network issues and implement automated solutions.
  • Excellent communication and documentation skills
internship
Bioinformatics Scientist
🏢 Consult
Salary not disclosed
Boston, MA 2 days ago

Bioinformatics Scientist – Antibody Discovery


A growing global veterinary pharmaceuticals organisation is looking for a Bioinformatics Scientist to support antibody discovery programmes for companion animals (dogs, cats, horses).


Working closely with senior R&D leadership, this role will focus on applying bioinformatics, sequencing data analysis and protein modelling to identify and optimize therapeutic antibody targets.


Key Responsibilities

  • Analyse genomic, DNA-seq and RNA-seq datasets to support antibody discovery
  • Apply bioinformatics and modelling approaches to evaluate and optimize antibody candidates
  • Contribute to protein modelling and in-silico antibody engineering (e.g. liability remediation, biophysical optimization)
  • Curate and integrate genomic datasets for companion animal species
  • Collaborate closely with discovery biology and R&D teams


Key Requirements

  • At least 1 year of experience working with therapeutic antibodies (essential)
  • Experience analyzing next generation sequencing datasets (DNA / RNA-seq)
  • Background in bioinformatics, computational biology or structural biology
  • Familiarity with protein modelling / antibody engineering tools (e.g. MOLE, Rosetta or similar)
  • Strong communication skills and ability to work cross-functionally with scientific teams


This is an exciting opportunity to contribute to cutting-edge biologics discovery in animal health, helping develop next-generation therapies for companion animals.


If interested, please reach out for a confidential discussion.

Not Specified
Product Manager - Financial Services/Private Markets
Salary not disclosed
Boston, MA 2 days ago

Product Manager – Financial Services / Private Markets

We are seeking an experienced Product Manager with deep Financial Services expertise to lead the development and evolution of products supporting Investment Management and Private Markets. This role requires strong domain knowledge across Private Equity, Private Credit, Investment Operations, and Fund Accounting, combined with hands-on experience in data management, reference data, and system integrations.

The ideal candidate will partner closely with business stakeholders, technology teams, and data teams to define product strategy, translate complex financial workflows into clear requirements, and deliver scalable, high-quality solutions.


Your Impact:

  • Own and drive the product roadmap for platforms supporting Investment Management and Private Markets (PE & Private Credit).
  • Partner with Investment, Operations, Fund Accounting, and Technology teams to gather requirements and translate business needs into clear product features.
  • Lead product discovery and definition across:
  • Investment Operations workflows
  • Fund accounting and transaction lifecycles
  • Market and Security Reference Data
  • Data ingestion, enrichment, and distribution
  • Define and manage product requirements, user stories, and acceptance criteria for agile delivery teams.
  • Ensure accurate data management and data mapping across multiple upstream and downstream systems.
  • Collaborate with data and engineering teams on SQL-based analysis, data validation, reconciliation, and issue resolution.
  • Oversee integration of reference data (market, security, pricing, counterparty) into core investment and accounting platforms.
  • Act as a subject-matter expert on private market transactions, including capital calls, distributions, valuations, and settlements.
  • Support regulatory, audit, and reporting needs through strong data governance and product controls.
  • Measure product success through KPIs, user feedback, and operational efficiency improvements.


Your Skills & Experience:

  • 7+ years of experience as a Product Manager, Product Owner, or Business/Product Analyst within Financial Services.
  • Strong hands-on experience in Investment Management and Investment Operations.
  • Deep knowledge of Private Markets, including: Private Equity, Private Credit
  • Solid understanding of Fund Accounting, transaction processing, and lifecycle events.
  • Experience working with Market and Security Reference Data.
  • Proven background in data management, including data mapping between multiple systems.
  • Strong SQL skills for data analysis, validation, and troubleshooting.
  • Experience working in agile delivery environments with technology and data engineering teams.
  • Ability to communicate complex financial concepts clearly to both technical and non-technical stakeholders.


Preferred Qualifications

  • Experience with private market or investment platforms (e.g., accounting, portfolio management, or data platforms).
  • Familiarity with data governance, data quality frameworks, and control processes.
  • Experience supporting large-scale system integrations or platform modernization initiatives.
  • Background working in asset management firms, asset servicers, or financial technology organizations.
Not Specified
Internal Recruiter / Talent Partner
Salary not disclosed
Boston, MA 2 days ago

About SiPhox Health

SiPhox is bringing silicon photonics diagnostics out of the central lab and into the home. We combine photonics, microfluidics, embedded systems, and semiconductor grade manufacturing to quantify multiple biomarkers in minutes on a coffee maker sized device. Our goal is to build the first mass market photonic blood analyzer and dramatically expand access to precision diagnostics.

Our mission is simple but ambitious. We want to make healthcare proactive instead of reactive by enabling people to measure their health frequently, easily, and affordably.


Position Summary

We are looking for a high velocity talent builder who thrives on identifying exceptional people and convincing them to join an ambitious mission.

You think about recruiting from first principles. Talent density matters. Speed matters. Every hire shapes the trajectory of the company.

You will own recruiting end to end across the company. From writing job descriptions and sourcing candidates to closing offers and building long term talent pipelines.

This role is ideal for someone who loves operating with extreme ownership, high autonomy, and measurable impact.


What You Will Do

Own the hiring pipeline

• Manage full cycle recruiting across engineering, science, manufacturing, operations, and business roles

• Partner directly with founders and hiring managers to define roles and hiring strategies

Source exceptional candidates

• Run outbound sourcing campaigns on LinkedIn and other platforms

• Identify and engage top talent before they are actively looking

Build talent pipelines

• Map talent markets for difficult roles

• Maintain warm pipelines so the company can hire quickly when new roles open

Run the hiring process

• Screen candidates and coordinate interviews

• Manage candidate communications and ensure a great experience

• Lead offer discussions and close candidates

Improve recruiting systems

• Continuously refine job descriptions and sourcing strategies

• Track recruiting metrics such as time to hire and pipeline health

Represent the company

• Serve as the first impression of SiPhox for candidates

• Communicate the mission, culture, and opportunity clearly and convincingly


What We Are Looking For

Must Have

• 3+ years of full cycle recruiting experience with significant outbound sourcing

• Experience operating as the sole recruiter or primary talent partner at a company

• Expert proficiency with LinkedIn Recruiter

• Experience recruiting across multiple functions such as engineering, science, operations, or business roles

• Strong writing skills for job descriptions and candidate outreach

• Ability to manage multiple open roles and pipelines simultaneously

• Excellent communication and interpersonal skills

• Self starter mentality with a strong bias for action

• Authorization to work in the United States

Nice To Have

• Experience recruiting in deep tech, biotech, hardware, or startup environments

• Familiarity with technical roles such as firmware, embedded systems, optics, fluidics, or hardware engineering

• Experience with ATS platforms such as Ashby, Greenhouse, or Lever

• Background in employer branding or recruiting marketing

• Experience building recruiting metrics dashboards or analytics

• Experience helping a startup scale during a period of rapid hiring


How We Work

Bias for action

• We move quickly and expect people to prototype, experiment, and iterate rapidly

Extreme ownership

• You own recruiting outcomes end to end from sourcing to signed offer

Talent density

• We prioritize hiring exceptional people who elevate the entire team


Benefits

• Competitive salary and equity compensation

• Healthcare, dental, and 401k

• High end gym membership

• Two company shutdown weeks each year in addition to PTO

• Opportunity to help build a category defining diagnostics company

Not Specified
Assistant Project Manager
Salary not disclosed
Boston, MA 2 days ago

If you are looking for an opportunity to break away from your silo to grow your career while working on high profile Mission Critical Data Centers, we are looking for you.


Vanderweil Engineers is a nationally recognized, top-ranked engineering firm specializing in MEP/FP and technology services. For 75 years, we've delivered innovative solutions across diverse sectors—including Science & Technology, Mission Critical, Academic, Healthcare, and Commercial. As one of the largest independently owned engineering firms in the U.S., our team of 500+ professionals operates from nine offices nationwide, bringing deep expertise and a commitment to excellence to every project.


We offer growth and stability in an ever-changing volatile environment. Join us to do the best work of your career as an Assistant Project Manager at our Boston, MA office. (Hybrid schedule - three minute walk from South Station in the Seaport District)


As an Assistant Project Manager, you will be partnering with Project Managers and Engineers on large scale mission critical data center projects. Expand your skillset by shadowing Project Managers while gaining knowledge across multiple disciplines and project oversight.



Responsibilities:


  • Support Project Managers, Engineers, Subcontractors, and field personnel
  • Contract, Scope and Quality management
  • Coordinate deliverables and design reviews
  • Assisting with assembly of project documents, drawings, and coordinating distribution
  • Maintaining files and documentation control for both internal network and client folders.
  • Meet schedules and budgets on projects.


Requirements:


  • 2+ years of related background
  • Bachelor’s degree or advanced degree in Project Management, Engineering, Technical field or equivalent experience
  • Client facing communication skills
  • Detail-oriented with ability to prioritize and complete deadline-driven tasks efficiently.
  • Analytical thinker with initiative to learn and adaptive to various client expectations.


Flexible & Hybrid Culture


Compensation range is $80,000 to $100,000 plus benefits commensurate with years of experience, professional licensure and education


At Vanderweil Engineers, we believe our best work is done when flexibility is offered. We know that work/life synergy is crucial to our employees, our flexible and hybrid work style allows team members to have the freedom to be innovative, and drive results their way.


Our wellness programs are above and beyond, as our team members physical and behavioral health are a priority.


We are an equal opportunity employer committed to diversity in the workplace.


If you would like to connect with us for more information, please contact a member of our recruitment team or to learn more about our work culture, please visit us at ://

Not Specified
Director / Senior Manager, Ecommerce & Website Product
Salary not disclosed
Boston, MA 2 days ago

About Mycube

Mycube is reinventing the safe industry with products designed for both security and style. Backed by over a century of family expertise, we’ve built a modern DTC brand that makes safekeeping accessible, convenient, and beautifully integrated into the home. From biometric fireproof safes to customizable storage solutions, our products protect valuables while complementing home aesthetics.


We are entering a high-growth phase and scaling media investment across channels. As traffic increases, our website must become a best-in-class conversion engine. This role will own that outcome.


About the Role

We’re looking for an Ecommerce / Website Product leader to own the full digital customer journey - from first click to purchase.


This is a high-ownership, high-impact role responsible for improving conversion rate, reducing friction, and building a personalized shopping experience. You will own the website roadmap, partnering with the Head of Growth and a cross functional team of Creative, Engineering, Analytics, and external agencies.


This role is ideal for either a high-performing generalist (ex-consulting, MBA, strong business acumen) or a more traditional product leader with ecommerce experience. What matters most is analytical rigor, ownership, and a bias for action.


What You’ll Own

  • Full ownership of website performance and roadmap
  • End-to-end funnel optimization: landing page → PDP → cart → checkout
  • Driving improvements in CVR, AOV, revenue per session, and contribution margin
  • Building and executing a rigorous A/B testing roadmap
  • Identifying conversion bottlenecks and quantifying revenue opportunity
  • Creating personalized funnels by shopping use case, product type, and traffic source
  • Website merchandising, product launches, and on-site promotions
  • Managing external agencies to scope and ship improvements
  • Establishing dashboards and reporting to measure impact and guide prioritization


Who You Are

  • 3-8 years of experience in ecommerce, product, consulting, growth, or a related field (DTC experience strongly preferred)
  • Extremely data-driven and comfortable digging into funnels, CVR, and cohort behavior
  • Strong hypothesis-driven thinker who turns insights into structured test plans
  • Proven experience running A/B tests and conversion optimization initiatives
  • Operates with a high degree of ownership
  • Highly organized and able to manage multiple workstreams while maintaining a clear, ROI-driven roadmap
  • Strong communicator - able to influence engineers, creatives, and leadership
  • Familiarity with Shopify and ecommerce analytics/testing tools is helpful
  • MBA, consulting background, or top-tier startup experience is a plus
Not Specified
Senior Project Manager, Healthcare Construction
Salary not disclosed
Boston, MA 2 days ago

Sr. Project Manager

Location: Boston, MA (candidates must already reside in Massachusetts, preferably in the Boston area)

Schedule: 100% onsite at the main office or hospital project sites

Travel:

40–60% travel within approximately one hour of the main office to various hospital project sites. Mileage reimbursement provided.


Compensation

  • $128K–$155K base salary
  • Discretionary annual bonus
  • $452/month vehicle allowance
  • $80/month phone allowance


Overview

Large hospital construction project within the Boston metro area, consisting of multiple project sites.


Required Experience

  • 8+ years of project management experience with a mechanical subcontractor
  • Experience managing hospital construction projects valued at $5M+ (other commercial project types will not be considered)
  • Strong experience managing subcontractors, vendors, budgets, and client relationships


Education

Bachelor’s degree in Construction Management, Engineering, Architecture, or related field.

Equivalent HVAC or plumbing field experience may be considered.


Preferred Certifications

  • PMP (Project Management Professional) – PMI
  • Procore Certified
  • OSHA 30, CPR, and First Aid (preferred)


Key Responsibilities

  • Oversee all aspects of project delivery including financial management, subcontractors, vendors, and client relationships
  • Maintain job site safety through safety planning, JHA approvals, toolbox talks, and site walks
  • Manage project budgets and contract delivery types (GMP, Lump Sum, or Concession Agreement)
  • Ensure contract compliance including insurance, reporting, scheduling, and energy savings requirements
  • Oversee Procore project setup, including change management and document control
  • Negotiate and execute vendor purchase orders and subcontracts
  • Lead project handoff meetings and ensure alignment on project goals and client expectations
  • Oversee site utilization planning with emphasis on safety, cleanliness, and access control
  • Establish and manage the project baseline schedule and milestone tracking
  • Lead monthly project reporting, cost reviews, and risk mitigation planning
  • Ensure execution of the project quality assurance plan
  • Manage change processes including RFIs, drawing revisions, and client directives
  • Lead project meetings and distribute agendas and minutes
  • Build and maintain relationships with subcontractors, vendors, and clients
  • Manage and mentor Project Managers


Qualifications

  • 8+ years of relevant experience
  • Ability to manage multiple priorities and resolve project challenges effectively
  • Proficiency with Microsoft Office and Procore


Benefits

  • Medical, dental, and vision insurance
  • 401(k) with company match (100% of the first 3%, 50% of the next 2%)
  • 120 hours PTO and 9 paid holidays
  • Mileage reimbursement and monthly vehicle allowance.
Not Specified
Mid-Market Account Executive
🏢 Harness
Salary not disclosed
Boston, MA 2 days ago
Mid-Market Account Executive

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this \"outer loop,\" helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle.

Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform.

Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency.

With a global team across 14 offices and 25 countries, Harness is shaping the future of AI software delivery and we're looking for exceptional talent to help us move even faster.

Position Summary

Harness is looking for sales champions and leaders who are as passionate about building the next great software company as they are about blowing out their numbers every quarter.

Key Responsibilities
  • Exceeding your number- Winning new logos
  • Forecasting correctly, communicating clearly, aligning brilliantly with the rest of the team
  • Not being afraid of being data driven - including using Salesforce and other tools to track your progress
  • Managing full sales cycle from prospect to close
  • Collaborating with other teams, including sales engineering and sales development
About You
  • A proven track record of driving and closing deals
  • Account planning and execution skills
  • Ability to sell C-Level and across both IT and business units
  • Consistent overachievement of quota and revenue goals with a strong W2 track record
  • Understands the value of utilizing a strong sales methodology such as MEDDIC when building pipeline and qualifying opportunities
  • Proven consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement
  • Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment
  • Bachelors Degree or equivalent
Location

This role is based in our Boston, MA office.

What You Will Have at Harness
  • Competitive salary
  • Comprehensive healthcare benefits
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Flexible Time Off and Parental Leave
  • Quarterly Harness TGIF-Off / 4 days
  • Monthly, quarterly, and annual social and team-building events
  • Recharge & Reset Program
  • Monthly internet reimbursement
  • Commuter benefits

The OTE for this position is $220,000. Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. A valid authorization to work in the U.S. is required.

Not Specified
Product Engineer, Tech Lead
Salary not disclosed
Boston, MA 2 days ago
Product Engineer, Tech Lead
Location: Boston, MA (Hybrid - 2 days per week in office)
About Us
Clasp is a venture-backed, mission-driven startup transforming access to education and career pathways. We are revolutionizing the way employers attract and retain critical talent, while simultaneously tackling the student debt crisis. (Yep, we think BIG.) Our innovative platform meaningfully connects employers, educational institutions, and diverse talent to drive mutual benefit-using accessible education financing as the thread. We like to think of ourselves as more than a fintech; we're a catalyst for economic mobility.
A Forbes Fintech 50 company, portfolio company of SHRM (Society of Human Resource Management - the largest HR organization out there!) and recipient of \"Startup of the Year\" by StartUp Boston, Clasp is driven by our commitment to social impact and innovation. We are reshaping the future of the workforce one opportunity at a time. Join us on our journey to give power to learners and unlock fulfilling careers that drive positive change in their communities and beyond.
The Role - Product Engineer, Tech Lead
We are seeking a Tech Lead to partner with our existing technical leadership to mobilize our engineering team as we scale our product to help tens of thousands more students and partner with dozens more alternative education partners, financing hundreds of millions of dollars of loans and other financial products. The ideal candidate is exceptionally strong at decomposing challenging problems, fluent in Javascript/Typescript, and opinionated about UX & APIs, but is also passionate about growing people around them and instilling in others best practices.
At Clasp we run a DevOps culture where the engineers have full ownership of the code they write & the infrastructure on which it runs. Candidates should be enthused about making substantial contributions to the architecture driving the product roadmap and the Clasp business, and achieving tremendous personal growth with us along the way!
Key Responsibilities
  • Architect, build, and maintain a robust application management and loan repayment platform, ensuring scalability, performance, and maintainability across front-end and back-end systems
  • Leverage full-stack engineering skills to contribute alongside team and build a polished & accessible end-user experience that tens of thousands of students and program administrators love, and develop best of breed API on reliable infrastructure for our partners to leverage
  • Set best practices for code quality, system design, and security while mentoring engineers and conducting code reviews
  • Oversee 2-3 engineers' day-to-day operations with the support of the Director of Engineering
  • Work with cross-functional stakeholders to define and prioritize work, break down large initiatives into achievable milestones, and balance technical debt with new feature development
  • Spec out stories with the engineering team and product leadership, and lead the team in continually reflecting on how to better deliver value and operate as a team
  • Foster a strong engineering culture through collaboration, knowledge sharing, and continuous improvement.
  • Participate in future on-call rotations and ensure by building self-healing and resilient systems and leveraging infrastructure as code and monitoring tools that our systems are highly available

Who You Are
  • Bachelor's degree in Computer Science, Software Engineering, Information Systems, or equivalent bootcamp or upskilling program experience
  • Hands-on experience managing CI/CD pipelines (GitHub Actions, Jenkins, CircleCI, or similar) and ownership of deployment strategies, release management, and production monitoring
  • Experience working closely with Product teams to define technical requirements and Compliance teams to ensure regulatory adherence in financial services or similarly regulated environments.
  • Ability to clearly articulate technical trade-offs, align stakeholders, and make informed decisions under ambiguity.
  • 4+ years working in a SaaS startup regularly building and owning the complete E2E technology stack for Web Application (Frontend + Backend + Cloud + CI/CD)
  • Deep experience with a combination of the following technologies:
  • Javascript & TypeScript (React, NextJS, Recoil (other state management libraries)), Python (Django, Flask, FastAPI, etc.), HTML, CSS
  • Databases: SQL (we use PostgreSQL)
  • Cloud: AWS or Google Cloud experience
  • Design: We use Figma; understanding of responsive design
  • DevOps: Experience with CI/CD and modern cloud and container tooling

Why This Role Is Compelling
  • Modern tech stack with the ability to have impact to many different user personas - recruiters, students and more
  • High autonomy working in a highly collaborative team
  • Can grow into a more formal people management role - expectation though is to be very hands on
  • Step into being a 10x engineer and ride the AI wave with a team doubling down on how this technology allows us to focus on harder problems and solve for our customer's needs without compromising on quality

Compensation
The salary range for this position is competitive and will be commensurate with the candidate's experience, qualifications, and industry knowledge, ranging between $155,000 to $190,000 annually. In addition to the base salary, we offer an attractive equity component as part of our compensation package, providing an opportunity for eligible employees to share in the success and growth of our company. We are committed to offering competitive compensation and benefits packages to attract and retain top talent.
Closing
If you are a highly driven individual with a passion for technology, and you thrive in a dynamic and fast-paced environment, we want to hear from you! Join us in revolutionizing the workforce solution industry and making a meaningful impact on businesses worldwide. Apply now to be a part of our growing team!
We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered to contribute their unique perspectives and talents. Clasp is an equal opportunity employer and prohibits discrimination and harassment of any kind. We embrace diversity and are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Not Specified
Associate Director of Member Engagement & Enablement
Salary not disclosed
Boston, MA 2 days ago

Associate Director of Member Engagement & Enablement


Associate Director of Member Engagement Enablement

1) deeply understand our members

2) set our member engagement and experience strategy, including the measures of performance that drive value, both enterprise-wide and for key strategic initiatives

3) provide the support, guidance and insights to help the business achieve those levels of performance;

4) partner with enterprise technology to build and manage the next generation of member engagement capabilities and infrastructure; and

5) operationalize our member engagement programs by coordinating across clinical, service, analytics, marketing, enterprise technology to deliver seamless member engagement interventions that produce measurable impacts and resonate in the market.


Reporting to the Vice President of Member Engagement, Experience, and Advocacy, the Director of Member Engagement Enablement is responsible for supporting the team’s charter by delivering on the 4th pillar. This person will partner deeply with enterprise technology to help scope, design and build the next generation of our consumer engagement infrastructure, leveraging the insights and needs of the entire MEEA team – especially member engagement programs and consumer research and performance measurement – as well as those of the broader organization to helps us advance our core member engagement-driven strategic imperatives, which includes member navigation.


Key responsibilities include:

  • Lead the consumer experience and engagement ‘enablement’ strategic portfolio project work project:
  • Be the day-to-day business lead for the staged build of our core member engagement operational data platform
  • E.g. ensure the phasing aligns with our strategic business needs and use cases, aware of interdependencies with other projects, vendors and partners in their own phases of development
  • E.g. ensure all business use cases and needs across the organization are understood, represented and included for prioritization and then explaining the business rationale behind prioritization decisions to all stakeholders
  • Be the day-to-day business lead for our email/SMS
  • Design and advance future consumer engagement enablement strategic projects
  • In support of our current and developing member engagement programs, and in partnership with the Associate Director of Member Engagement Programs, lead the work to ensure seamless data flow and integration across various engagement platforms including but not limited to CRM, omni-channel communication orchestration engines, and analytics platforms.
  • Evaluate and consider emerging tools such as (AI, personalization engines, CRM/CMS innovations) for relevance and scalability
  • For example, partner with the Associate Director of Member Engagement Programs and colleagues in Performance Measurement and Improvement (PMI) and Health and Medical Management to evaluate new machine learning and CenAI algorithms/tools that identify key points on members’ clinical journeys, the most impactful opportunities for navigation/guidance/intervention and how to prioritize across multiple clinical pathways when a member has multiple conditions, as well as factoring in other key interactions with BCBSMA to maximize relevance, strengthen our relationship with the member and increase the impact of engagement.
  • Champion and prioritize AI, automation and self-service functions across all relevant domains and purviews above.


Qualifications:

  • Bachelor’s degree required
  • Minimum 10 years of experience in health-related technology roles, with a strong preference for health plan experience and the deep understanding of health plan core technologies, data structures, formats and uses (for BCBSMA this means working knowledge and/or use of: DAL/CAR, RTMS, EDI, EAH, MSST and Data warehouse
  • Preferred areas of specialization include (but not limited to): consumer experience and/or digital and marketing technologies; health plan analytics and performance measurement (actuarial, consumer experience, provider performance)
  • Deep understanding of the marketing, service and CX technology landscape, including CRM, and email/SMS tools, and customer data technologies.
  • Familiarity with agile methodologies and experience embedding agile practices in business teams
  • Experience with corporate strategy and portfolio processes
  • Strong technical expertise and acumen, with a demonstrated ability to deliver business value through technology
  • Proven track record of delivering business-focused results through cross-functional partnerships across a matrixed organization
  • Ability to generate trust, influence, and build alliances with dependent stakeholders and business partners.
  • Excellent leadership and staff management skills
  • Experience communicating and visualizing complex and abstract concepts as well as story-tell to all levels/knowledge-levels in a way that resonates.
Not Specified
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