Engineering Jobs in Milwaukee

82 positions found — Page 5

Mechanical / Project & Facilities Engineer Intern
🏢 QUAD
Salary not disclosed
BROWN DEER, WI 4 days ago
As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.

Quad is seeking a Mechanical / Project & Facilities Engineer Intern to support both product development and facility engineering functions at our Sussex, WI location. This internship provides hands-on experience with printing equipment projects while also supporting capital improvements, maintenance, energy efficiency initiatives, and facility operations across the plant.

This role is ideal for an engineering student looking to gain real-world exposure to mechanical design, manufacturing support, and facility infrastructure within a fast-paced industrial environment.

Key Responsibilities

Mechanical Engineering Support

- Assist with product and component design and development for printing equipment

- Utilize 3D CAD software (Creo preferred) to support mechanical designs and documentation

- Perform basic engineering calculations and analysis to support design intent and compliance

- Provide engineering support to manufacturing and field service teams

- Assist with project documentation, change tracking, and engineering records

Project & Facility Engineering Support

- Participate as an active team member in planning, developing, and coordinating engineering activities for capital projects, maintenance, renovations, and energy initiatives

- Assist with preparing cost estimates, project schedules, timelines, and scopes of work

- Support coordination with internal teams and external contractors to ensure safe, compliant execution

- Assist with inspections and troubleshooting of facility systems such as HVAC, power distribution, fire protection, compressed air, vacuum, wastewater, steam/condensate, and utility systems

- Help identify energy and material waste and support continuous improvement efforts

- Apply Lean methodology concepts to assigned tasks and projects

- Travel between Quad facilities when required

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.

Drug-Free Workplace
internship
Surface Warfare Officer
🏢 US Navy
Salary not disclosed
Milwaukee, WI 6 days ago
If you're a Surface Warfare Officer (SWO), you have what it takes to lead by example. Maintain and operate the most advanced fleet of ships in the world-along with the crews that support them. Your team of Sailors will look to you for guidance, so you'll need to become an expert on everything from engineering to combat systems to navigation. Communicate your mission and goals with your crew to ensure everything is smooth sailing. If you see yourself commanding a Naval ship as a Captain one day, this is the role that will get you there.

Want to start your journey with the Navy?

Apply Now

Officer None

What to Expect

Surface Warfare Officer

More Information

Responsibilities

Surface Warfare Officers (SWOs) are involved in virtually every aspect of Navy missions. As a SWO, you may be in charge of any number of shipboard operations and activities while at sea, working with or within any of these specialized forces:

Aircraft Carrier Forces: Provide and coordinate air, submarine and surface ship defense for aircraft carriers.

Cruiser-Destroyer Forces: Provide ship attack and defensive measures with a wide array of missile and fire power capabilities, providing anti-air, -submarine and -surface warfare support.

Amphibious Forces: Embark and transport vehicles, equipment and personnel for amphibious assault operations.

Combat-Logistics Forces: Provide combatant ships with fuel, ammunition, food and supplies, and provide repair, maintenance and rescue capabilities through Fleet Support Ships.

Mine Warfare Forces: Detect, identify and neutralize threats from hostile use of maritime mines.

You may also be interested in becoming a Surface Warfare Officer within the prestigious Navy Nuclear community where you will have the opportunity to work on some of the world's most powerful nuclear-powered submarines and aircraft carriers.

Work Environment

As a Surface Warfare Officer, you will work at sea and on shore, in a variety of environments. Sea duty could place you aboard ships within the fleet. Shore duty may involve a tour of duty at the Pentagon, a student assignment at the Naval Postgraduate School in Monterey, CA, or command and management positions at shore bases and stations around the world.

Training & Advancement

Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.

Unless they have already been commissioned through the Naval Academy or ROTC, those pursuing a Surface Warfare Officer position are required to attend Officer Candidate School. Newly commissioned SWOs can expect an advanced training process that includes comprehensive training at sea and ashore.

Newly commissioned Surface Warfare Officers will be assigned to a surface ship, leading a team of Sailors responsible for a component of the ship - anything from electronics to weapons to engineering systems. In this setting, Officers are working toward full Surface Warfare qualification.

After completing these initial sea tours, Surface Warfare Officers may be selected to serve on high-level staffs, commands or strategic projects or they may be selected to work in recruitment. The ultimate goal for many: to one day command their own ship.

Promotion opportunities are regularly available but competitive and based on performance.

Post-Service Opportunities

Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.

Education Opportunities

Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Surface Warfare Officers can advance their education by:

  • Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
  • Completing Joint Professional Military Education (JPME) at one of the various service colleges


Qualifications & Requirements

A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer.

There are different ways to become a SWO. If you're a high school student or an undergraduate, you can enter through the Naval Reserve Officers Training Corps (NROTC) or through the U.S. Naval Academy. Those already having a degree attend Officer Candidate School (OCS), a 12-week Navy school in Newport, RI.

All candidates must also be U.S. Citizens.

General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.

Part-Time Opportunities

There are part-time opportunities available as a Surface Warfare Officer.

Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Surface Warfare Officers in the Navy Reserve typically work at a location close to their homes.

For annual training, Surface Warfare Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.

Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.

Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.

Surface Warfare Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.

For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.

Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.

Compare Navy Careers

See how a career as a Surface Warfare Officer compares to other Navy jobs.
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Not Specified
Senior Director - IAM
Salary not disclosed
Milwaukee, WI 1 week ago
About the Job As the Senior Director of Identity Management, you will lead the strategic development and implementation of identity management (IM) solutions across the organization.

This role is pivotal in setting strategic direction to support IT and organizational strategies.

The Senior Director will focus on ensuring secure, efficient, and scalable identity lifecycle management, aligning with industry standards and regulatory requirements.

They will assume accountabilities for identity management client functions and coordinate accountabilities within IT, engaging staff, leadership, and business partners to mature and sustain information risk management across the enterprise.

What You'll Do Strategic Leadership: Develop and execute a comprehensive identity management strategy that supports organizational goals and regulatory compliance, engaging Identity & Access Management (IAM) leadership in strategic direction setting.

Strategic Leadership: Develop and execute a comprehensive identity management strategy that supports organizational goals and regulatory compliance, engaging Identity & Access Management (IAM) leadership in strategic direction setting.

Identity Lifecycle Management: Oversee user provisioning, deprovisioning, and identity governance processes to ensure secure and efficient operations.

Identity Lifecycle Management: Oversee user provisioning, deprovisioning, and identity governance processes to ensure secure and efficient operations.

Technology Implementation: Lead the deployment and management of identity management platforms, including Identity Governance and Administration (IGA) tools, Client IAM tools, and Operations tools.

Technology Implementation: Lead the deployment and management of identity management platforms, including Identity Governance and Administration (IGA) tools, Client IAM tools, and Operations tools.

Risk Management: Evaluate and prioritize risks in new and existing systems from both business and technology perspectives, recommending controls that balance effectiveness with business impact.

Risk Management: Evaluate and prioritize risks in new and existing systems from both business and technology perspectives, recommending controls that balance effectiveness with business impact.

Stakeholder Collaboration: Leverage relationships to act as a liaison between IAM and business units, fostering collaboration to implement best risk management practices.

Stakeholder Collaboration: Leverage relationships to act as a liaison between IAM and business units, fostering collaboration to implement best risk management practices.

Organizational Change: Influence enterprise buy-in to address risk areas and promote a more information risk-aware culture.

Organizational Change: Influence enterprise buy-in to address risk areas and promote a more information risk-aware culture.

Project and Budget Oversight: Responsible for selection and prioritization of IM projects, oversight of IM budget management, and long-range planning.

Project and Budget Oversight: Responsible for selection and prioritization of IM projects, oversight of IM budget management, and long-range planning.

Team Development: Develop and mentor a high-performing technical IAM team, setting standards for engineering excellence, documentation, runbooks, and on-call readiness.

Team Development: Develop and mentor a high-performing technical IAM team, setting standards for engineering excellence, documentation, runbooks, and on-call readiness.

Identity Management: Own and mature workforce and client identity for all internal and external users and applications, including strategic design and hands-on implementation of IAM patterns Performance Tracking: Create and track IAM KPIs and OKRs tied to business outcomes Performance Tracking: Create and track IAM KPIs and OKRs tied to business outcomes What You'll Bring to the Role? Experience: 12+ years in identity management, with 5+ years in a leadership role within a large-scale enterprise environment.

Experience: 12+ years in identity management, with 5+ years in a leadership role within a large-scale enterprise environment.

Technical Expertise: Proficiency in identity management technologies, including Active Directory, IGA tools, and federated identity solutions.

preferred (PAM and AWS IAM and CIAM) Technical Expertise: Proficiency in identity management technologies, including Active Directory, IGA tools, and federated identity solutions.

preferred (PAM and AWS IAM and CIAM) Engineering Experience: Requires substantial prior hands-on engineering experience designing and implementing IAM solutions (e.g., JML, Access Certifications, Identity Verification, RBAC), with a clear progression from senior engineer/architect into strategic leadership.

Engineering Experience: Requires substantial prior hands-on engineering experience designing and implementing IAM solutions (e.g., JML, Access Certifications, Identity Verification, RBAC), with a clear progression from senior engineer/architect into strategic leadership.

Leadership Skills: Proven ability to lead and develop high-performing technical teams, with strong people management skills.

Leadership Skills: Proven ability to lead and develop high-performing technical teams, with strong people management skills.

Communication Skills: Excellent verbal and written communication skills, with the ability to influence stakeholders at all levels.

Communication Skills: Excellent verbal and written communication skills, with the ability to influence stakeholders at all levels.

Education: Bachelor’s degree in Cybersecurity, Computer Science, Information Systems, or equivalent work experience.

Certification in security space desired (CISSP, CCSP, etc).

Education: Bachelor’s degree in Cybersecurity, Computer Science, Information Systems, or equivalent work experience.

Certification in security space desired (CISSP, CCSP, etc).

What Sets you apart Access Management Tools & Technologies (NM) (Expert)Identity & Access Management Industry Standards (NM) (Expert)Leadership (Expert)Accountability (Expert)Strategic Vision and Planning (Expert) #LI-Hybrid Compensation Range: Pay Range
- Start: $154,000.00 Pay Range
- End: $286,000.00 Geographic Specific Pay Structure: Structure 110: $169,400.00 USD
- $314,600.00 USD Structure 115: $177,100.00 USD
- $328,900.00 USD We believe in fairness and transparency.

It’s why we share the salary range for most of our roles.

However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.

The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Job Posting End Date: 05/31/2026 The timeline for this job posting may be shortened or extended based on organizational needs.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.

Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.

We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.

You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.

Keywords: Identity and Access Management Director, Location: Milwaukee, WI
- 53205
Not Specified
Project Manager, New Steam Turbine Generator
Salary not disclosed
West Allis, WI 1 week ago

We are Toshiba. We have an unwavering drive to make and do things that lead to a better world.

At Toshiba, we commit to raising quality of life for people around the world, ensuring progress that is in harmony with our planet. Our core values include: Do the Right Thing, Look for a better way, Always consider the impact and Create Together.


Toshiba America Energy Systems Corporation (TAES) provides energy industry solutions – new equipment, retrofits, maintenance, outage planning and more – for current and future power generation needs in the Americas, including thermal, hydro and nuclear power plants.


Position Summary

We are seeking a Project Manager, New STG to work out of our West Allis, WI office (hybrid option available).The Project Manager will be responsible for managing the planning, coordination, and execution of New Steam Turbine Generator (STG) projects, including design, manufacturing, installation, and commissioning phases. This role will involve direct collaboration with Toshiba Japan, customer representatives, and EPC firms throughout the lifecycle of multi-year plant design and construction projects. The Project Manager will manage project documentation, financial reporting, and contract deliverables through all phases of the project.

Essential Duties

  • Collaborate with Toshiba Japan and EPCs to plan and execute STG projects, ensuring alignment with customer expectations and contractual obligations.
  • Coordinate and manage project documentation and deliverables using a formal Product Data Management (PDM) system.
  • Thoroughly review, interpret, and manage contract terms and deliverables to ensure full understanding of project obligations, exclusions, and scope boundaries.
  • Work with Toshiba Japan to plan, organize and direct project activities:
  • Provide timely planning response from award through execution.
  • Coordinate internal and external staffing and resource assignments.
  • Update formal transmittals and recordkeeping.
  • Budget updates and milestone tracking for invoicing and progress reporting.
  • Serve as the primary liaison between customers, Toshiba Japan, and internal teams to facilitate project activities.
  • Monitor and manage project timelines and budgets.
  • Communicate work and schedule requirements across sales, engineering, field teams, suppliers, and vendors.
  • Provide ongoing updates to stakeholders regarding progress, scope changes, and material/work status.
  • Travel to customer site and Toshiba factory periodically as required.


Travel

Up to 15%


Education and Required Experience

  • Bachelor Degree in Engineering or related field.
  • 5 plus years’ experience in Mechanical Engineering, within a new construction or service environment, preferably in the power generation industry.
  • Project Management experience required.
  • Above average verbal and written communications skills, including: organization and direction of technical personnel, experience in procedure and process documentation and technical report writing.
  • Expert project planning with utility outage or construction experience and solid organizational skills in a multi-tasking environment are essential.
  • Proficiency in Microsoft Office and MS Project.
  • Familiarity with product and document management, including PDM systems is preferred.


Physical Requirements (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.)

The employee must be able to lift up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit and talk and hear. The employee is frequently required to walk. The employee is occasionally required to stand; use hands to finger, handle, or feel and reach with hands and arms.


Work Environment

The majority of this work takes place in an office and the work environment is that of a typical office environment in a manufacturing setting where noise levels are usually moderate.Frequently the employee will interact with personnel in the plant where he/she may be exposed to higher noise levels.


Additional Info

Toshiba employees enjoy a comprehensive compensation and benefit package including an annual bonus, a generous 401k match, health and wellness programs as well as generous time off.

Toshiba is an Equal Opportunity Employer.

Not Specified
Construction Project Manager
🏢 Dexian
Salary not disclosed
South Milwaukee, WI 1 week ago

Position: Field Project Manager #996362

Duration: 12+ months contract with possible extension

Location: South Milwaukee, WI 53172

Shift: Mon-Fri, 7am - 4pm

Industry: Industrial manufacturing / Power systems / Automotive engines


Pay rate: $48.00 - $52.00 per hour on w2


Job Description:


  • Manages, develops, and implements project(s) of varying complexity and size in assigned functional area.
  • Partners with business stakeholders to ensure a successful project completion.


Key Responsibilities:

  • Leads multiple projects from inception to completion; facilitates project planning sessions with internal stakeholders to determine the scope and objectives of each project; works with business stakeholders to establish project performance goals; designs project plan, develops timeline, identifies project milestones, and tracks performance against performance goals and timeline.
  • Identifies, tracks, and works with others to resolve project issues.
  • Monitors and communicates project status to project team.
  • Plans and monitors project budget conducts research and analysis; provides input into the design and development of project plans and timelines.
  • Manages project risk; uses quality tools to identify areas of risk; works with others on the team and outside the team to identify alternatives or solutions.
  • Documents and shares team learnings with other teams; draws on other project team experiences to enhance the success of the project.
  • Maintains project notes, databases, and other records; monitors measures and communicates with Project Sponsor and other stakeholders on status of specific projects and assignments. Identifies and assigns appropriate resources to accomplish various project tasks; guides and coaches team members through various stages of the project; provides developmental feedback to team.


Top 3 Skills you are looking for:

  • Communication
  • Fast Paced
  • Organized


Additional Manager notes:

  • This position is for a Field Project Manager responsible for overseeing construction-related work in MT Pleasant, WI (53177 Zip Code).
  • The ideal candidate will have prior construction project management experience; a bachelor’s degree is preferred but not required, as relevant experience may be considered in lieu of a degree.
  • This role requires the ability to plan and align projects effectively while utilizing tools such as Excel and Smartsheets.
  • Strong communication skills are essential, as the Field Project Manager will be responsible for mitigating risk, tracking invoices, coordinating, and leading meetings, and collaborating with individuals from diverse backgrounds.
  • The role is slated to work Monday-Friday; 7am-4pm. When the manager is ready, he will be requesting 1 hour zoom panel interviews.


Experience required: Minimum 5 years of experience.


Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.


Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.


Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Not Specified
Senior Conceptual Estimator
Salary not disclosed

Senior Conceptual Estimator

Location: Fond du Lac or Milwaukee, WI

Salary: $125,000 – $140,000/year

Benefits: Health, Vision, Dental, Life Insurance, 401(k) Match

We are seeking a Senior Estimator to join our team in either Fond du Lac or Milwaukee. This full-time role is responsible for preparing and managing detailed estimates for commercial construction projects across the U.S., from concept through execution.

Key Responsibilities:

  • Prepare quantity take-offs and cost estimates for labor, materials, equipment, and subcontractors
  • Review plans, specs, and proposals to determine project scope
  • Coordinate with owners, architects, subcontractors, and suppliers
  • Manage bid process and invitation-to-bid system
  • Assist with value engineering, constructability reviews, and budget setup
  • Support project schedules and cost tracking

Qualifications:

  • Bachelor's degree in Construction Management, Engineering, or equivalent experience
  • 8–15 years of estimating experience (design-build and conceptual)
  • Proficient in Excel and estimating software
  • Strong blueprint reading and construction knowledge
  • Familiarity with BIM a plus
Not Specified
Engineering Manager
Salary not disclosed

Engineering Manager – Lead. Innovate. Build What's Next.

Ready to take ownership of engineering performance from concept to customer? We're looking for a hands-on Engineering Manager who thrives at the intersection of leadership, tooling innovation, and manufacturing excellence.

In this role, you'll lead and mentor a high-performing engineering team while delivering cutting-edge special tool designs, optimized manufacturing routings, and technical expertise that directly impact customers and operations. You'll partner cross-functionally with Sales, Manufacturing, Quality, and R&D to turn complex challenges into scalable solutions.

What You'll Do

  • Lead, coach, and develop engineering talent through structured 1:1s and clear career pathing
  • Own project execution—scope, budgets, resources, and on-time delivery
  • Oversee tooling/system design reviews and drive smart technical trade-offs
  • Champion data-driven process improvements to reduce rework and improve flow
  • Guide incident management and corrective actions for high operational reliability
  • Advance manufacturing technologies (EDM, laser cutting, digital tool measurement systems)
  • Ensure SAP routing accuracy and seamless integration with engineering changes
  • Support tool quotations, RGAs, and durable customer solutions
  • Recruit, hire, and onboard top engineering talent
  • Maintain compliance in Carbide and Aerospace/OEM environments

What You Bring

  • 5+ years designing and applying round cutting tools (customer-facing experience preferred)
  • Strong knowledge of machining methods, materials, and manufacturing equipment
  • Proficiency in Siemens NX or SolidWorks
  • Experience with spindle adaptation and tool holding systems
  • Leadership presence with strong analytical and problem-solving skills
  • Degree in Mechanical or Industrial Engineering preferred (or equivalent hands-on experience in metalworking/machining trades)

Why Join Us?

You'll have the opportunity to shape engineering strategy, influence operational performance, and deliver innovative tooling solutions that power advanced manufacturing industries.

If you're a technical leader who can inspire teams and drive results—this is your next move.

Not Specified
Hardware Development Engineer
Salary not disclosed
Milwaukee, Wisconsin 1 week ago

Job Title: Hardware Development Engineer

Job Location: Milwaukee, WIA (Onsite)

Project Duration: 12 months with possible extension

New Position with similar roles (Updated: March 4, 2026)

(W2 Position)

JOB DESCRIPTION:

We're seeking an experienced Hardware Development Engineer to support electronic product development—from design troubleshooting and validation testing to compliance and documentation.

What You'll Do:

  • Design & develop microprocessor/microcontroller systems
  • Design for circuits with FPGA/CPLD/PAL devices
  • Support Ethernet, USB, digital/analog, power supply & I/O circuits
  • Conduct board/system-level validation, EMC/EMI testing & signal integrity analysis
  • Signal Integrity measurements using Network Analyzers, Oscilloscopes
  • Manage prototype builds (BOM to production changes)
  • Contribute to functional safety development (IEC61508)

What You Bring:

  • Bachelor's in Electrical Engineering (or related field)
  • 5+ years of electronics product design experience
  • Strong hardware troubleshooting & validation expertise
  • Background in VHDL or Verilog
  • Passion for innovation, collaboration & continuous improvement
Not Specified
Customer Service Representative
Salary not disclosed
Brookfield, Wisconsin 1 week ago

ummary: The Customer Service Representative, reporting to the WI Customer Service Manager, is directly responsible for providing support to customers. Acts as a liaison between customers, operations, and sales team.

Essential Duties and Responsibilities:

  • Process, expedite, quote and orders via Epicor Prophet 21 ERP system.
  • Prioritize, respond to and flag incoming phone calls, e-mail messages, and faxes.
  • Oversee all ecommerce orders including communication, processing, and payment collection.
  • Conduct Point-of-Sale (POS) and Chat Bot communications.
  • Provide expertise and product consulting on customer inquiries.
  • Recommend, configure, and quote products in conjunction with outside sales and project engineering staff.
  • Provide quotation support to customers, territory managers and application engineers.
  • Interact with suppliers, vendors, engineering, sales, and service/repairs staff.
  • Process returned goods (RMA).
  • Communicate with the manager on all issues that affect sales, profits, and customer satisfaction.
  • Maintain professional and technical knowledge by attending educational workshops and vendor training.
  • Other duties as assigned.

Education/Skills/Experience

Required:

  • Strong attention to detail, must be a self-starter and able to take direction to result with minimal supervision.
  • Excellent communication skills, multi-tasking, and problem-solving ability.
  • Excellent interpersonal skills; professional and outgoing personality.
  • Experience with ERP Business systems used in Industrial Distribution.
  • Must be proficient with Microsoft Office and Google products.

Preferred:

  • Customer service experience in the industrial equipment industry.
  • Familiarity with pumps, hoses, and filtration products is a bonus.

Physical Requirements:

  • To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. A reasonable accommodation may be made to enable qualified individuals with a covered disability to perform the essential functions of the position as long as an undue hardship is not imposed.

Anderson Process is an Equal Opportunity Employer

Not Specified
Customer Service Specialist
Salary not disclosed
Milwaukee, Wisconsin 1 week ago

Customer Service Specialist – Milwaukee, WI

$60,000-$65,000 + Full Benefits, PTO, and More!

For over 30 years, we have been a trusted leader in the watersports industry, specializing in high-quality, precision-engineered parts for jet skis, boats, and other watercraft. From the beginner thrill-seeker to the seasoned pro, we've been helping enthusiasts ride the waves and navigate the waters with confidence.

We are currently looking to expand our Customer Service Department and add a Customer Service Specialist to our team. In the role you will aid customers throughout the ordering process while working to build and maintain customer relationships.

Key Responsibilities:

  • Establish and maintain strong, long-term relationships with existing customers.
  • Serve as the primary point of contact for customer inquiries, concerns, and requests, ensuring a high level of customer satisfaction.
  • Collaborate closely with customers to understand their needs, provide product recommendations, and offer tailored solutions.
  • Manage the order process from start to finish, ensuring accurate and timely entry of customer orders into our system.
  • Coordinate with the production and logistics teams to ensure on-time delivery and product availability.
  • Address any discrepancies, order changes, or issues promptly and effectively, ensuring a smooth order experience for customers.
  • Monitor and track orders to provide customers with regular updates on order status and delivery timelines.
  • Stay up-to-date on product developments, industry trends, and new technologies to provide the most relevant and current information to customers.

Qualifications:

  • 1+ year of customer service or account management experience
  • Microsoft office experience
  • Ability to build and maintain customer relationships

Corporate Resources, on behalf of our client located in Milwaukee, WI is hiring a Customer Service Specialist.

Not Specified
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