Engineering Jobs in Lake Bluff Illinois Remote

189 positions found — Page 6

Structural Steel Project Estimator
🏢 Jobot
Salary not disclosed
Gurnee 2 weeks ago
Established, stable metals manufacturer looking for an experienced project Estimator to join the team! This Jobot Job is hosted by: Catherine Reid Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.

Salary: $85,000
- $105,000 per year A bit about us: Decades-old Metals Manufacturing company offering stability, training, and terrific career opportunity! Why join us? We work on great projects and have a terrific, talented team who has earned credibility in the space.

We work with integrity, experience, and compassion.

Our benefits package and long-term career growth are terrific
- come join us! Job Details Job Details: We are currently seeking an experienced, reliable metals manufacturing project Estimator to join our team.

This is a permanent, full-time position offering a competitive salary and benefits package.

As a Project Estimator, you will play a critical role in our company's projects, providing accurate and comprehensive cost estimates that drive our success.

You will be working alongside a team of dedicated professionals committed to delivering high-quality results.

This role requires a deep understanding of construction processes, excellent numerical skills, and an analytical mindset.

Responsibilities: 1.

Review and comprehend technical and administrative documents such as Requests for Proposals (RFPs) and blueprints.

2.

Develop comprehensive, detailed cost estimates that incorporate material, labor, equipment, and production timelines.

3.

Coordinate with project managers, engineers, and other construction professionals to gather necessary data for estimates.

4.

Use specialized software and other tools to create and present estimates.

5.

Evaluate suppliers and subcontractors to ensure quality and cost-effectiveness.

6.

Participate in the negotiation and awarding of contracts.

7.

Monitor project progress to identify variances between estimated and actual costs and implement corrective actions when necessary.

8.

Maintain current knowledge of market trends, pricing, and construction processes.

9.

Assist in the preparation of budget and project reports.

Qualifications: 1.

Bachelor's Degree in Structural Engineering, Civil Engineering, or a related field.

2.

A minimum of 5 years’ experience in metals project estimating, with a proven track record of creating accurate and detailed estimates.

3.

Proficiency in reading and interpreting blueprints and technical documents.

4.

Strong knowledge of construction materials, processes, and equipment.

5.

Proficiency in using estimating software and other relevant computer applications.

6.

Excellent numerical skills and an analytical mindset.

7.

Strong negotiation and communication skills.

8.

Ability to work under pressure and meet strict deadlines.

9.

Detail-oriented with strong organizational and project management skills.

10.

A team player with the ability to work independently when needed.

Join us and be a part of a team that values professionalism, integrity, and commitment to excellence.

We look forward to receiving your application! Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Jobot is an Equal Opportunity Employer.

We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

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Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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Not Specified
Data Engineer
🏢 Uline
Salary not disclosed
Waukegan 2 weeks ago
Data Engineer Pay from $80,000 to $120,000 per year 2200 S.

Lakeside Drive, Waukegan, IL 60085 Next-level analytics to guide and support our growing company! As a Data Engineer at Uline, deliver custom data warehousing solutions and help build the future of analytics for North America’s top distributor of shipping, industrial and packaging materials! Careers Packed with Potential.

Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities Design, develop and manage ETL workflows to enable seamless data integration using Informatica.

Maintain high data quality and ensure reliable data flow across systems.

Translate business needs into functional designs and optimized code.

Conduct thorough testing to ensure quality and reliability.

Write and optimize SQL queries for data extraction, analysis and transformation, including developing stored procedures and triggers.

Manage production deployments, collaborating with business teams to ensure smooth and efficient rollouts.

Minimum Requirements Bachelor's Degree in Information Technology or a related field.

5+ years in data engineering.

3+ years of experience in designing and optimizing ETL processes.

Strong proficiency in Informatica PowerCenter.

Proven T-SQL experience in database platforms such as SQL Server or Oracle.

Uline does not participate in the H1-B lottery.

Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs.

Paid holidays and generous paid time off.

Tuition Assistance Program that covers professional continuing education.

Employee Perks Café featuring affordable daily meal options from local restaurants.

On-site fitness center and beautifully maintained walking paths.

Best-in-class, clean, modern facilities.

About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug-free workplace.

All new hires must complete a pre-employment hair follicle drug screening.

All positions are on-site.

EEO/AA Employer/Vet/Disabled #LI-EP1 #CORP (#IN-PPITL2) #ZR-HQIT Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
Not Specified
Senior Data Engineer
🏢 Uline
Salary not disclosed
Waukegan 2 weeks ago
Senior Data Engineer Pay from $96,000 to $148,000 per year 2200 S.

Lakeside Drive, Waukegan, IL 60085 Fuel the future of data engineering and analytics for our growing North American company! As a Senior Data Engineer at Uline, you’ll play a pivotal role in constructing and maintaining our new, cutting-edge data collection systems and analytics platform.

Careers Packed with Potential.

Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities Partner with business users to design and build BI and data warehouse solutions.

Engage with project leads, analysts and business users to implement and test data warehouse applications.

Build complex data engineering processes to support business analytics and reporting.

Perform unit, performance and regression testing on ETL mappings.

Follow coding standards, review code and enhance quality practices.

Oversee production deployments and coordinate with other teams to execute.

Minimum Requirements Bachelor's degree in information technology or related field.

8+ years in data engineering.

5+ years of hands-on experience developing ETL using Informatica PowerCenter.

Proven experience writing complex T-SQL and DB performance tuning.

Strong troubleshooting skills to resolve data issues.

Knowledge of SSIS, Python, Azure, Snowflake or Databricks is a plus.

Uline does not participate in the H1-B lottery.

Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs.

Paid holidays and generous paid time off.

Tuition Assistance Program that covers professional continuing education.

Employee Perks Café featuring affordable daily meal options from local restaurants.

On-site fitness center and beautifully maintained walking paths.

Best-in-class, clean, modern facilities.

About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug-free workplace.

All new hires must complete a pre-employment hair follicle drug screening.

All positions are on-site.

EEO/AA Employer/Vet/Disabled #LI-EP1 #CORP (#IN-PPITL1) #ZR-HQIT Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
Not Specified
Supply Chain Analyst - SPT
Salary not disclosed
Mundelein 2 weeks ago
Job Summary Job Description Summary Under general supervision, identify, conduct, and analyze supply chain data and projects.

Define issues, identify resource needs, and develop project plans.

Facilitate projects from concept to completion.

Job Description Responsibilities: Plan and prepare supply chain and operational analysis.

Monitor accuracy, timeliness and integrity of data for analysis and reporting.

Conduct root cause analysis, problem solving, and process improvement or analytics projects.

Establish, develop, and manage Supply Chain projects.

Identify resource needs and monitor project progress.

Recommend, develop, create and implement standard reporting for routine business reports and ad hoc reporting.

Identify data and reporting tools necessary to perform supply chain and operational analysis.

Communicate the results of key projects and recommend actions/provide guidance on supply chain and operational problems.

Communicate cross functionally with internal and external business partners to identify opportunities for process improvement and root cause analyses including creating metrics dashboards/reporting, sharing information with peers and direct manager, using data to identify issues/solutions, and recommending actions or improvements.

Requirements: Education Bachelor’s degree in Supply Chain Management, Industrial Engineering, Finance, Accounting, Information Services, Mathematics or Applied Statistics.

Relevant Work Experience Experience in project management and data analysis.

At least 2 years of operations and/or supply chain experience.

Experience communicating with internal and external business partners and cross functional teams with various audiences.

Additional Intermediate level skills in Microsoft Access, SQL, Tableau, and/or PowerBI (for example: designing and creating simple queries, modifying data types, adding dates, working with required fields and/or creating labels).

Intermediate level skill in Microsoft Excel (for example: using SUM function, V Look Up, setting borders, pivot tables, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).

Experience calculating figures and amounts such as discounts, interest, commissions, proportions, percentages and volume.

Experience applying standard financial, accounting and business problem-solving skills to business problems.

Preferred Qualifications: Relevant Work Experience Experience with SAP strongly preferred.

Certification / Licensure CPIM, CSCP, or APICS certification.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $67,000.00
- $101,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

This role is bonus and/or incentive eligible.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
Senior Software Developer - Java
🏢 Uline
Salary not disclosed
Waukegan 2 weeks ago
Senior Software Developer
- Java Pay from $96,000 to $148,000 per year 2200 S.

Lakeside Drive, Waukegan, IL 60085 Are you ready to design, innovate and lead in a collaborative, cutting-edge tech environment? Uline is seeking a Senior Java Software Developer to spearhead the development, deployment and maintenance of sophisticated Java applications.

Your expertise will shape the tech landscape for our growing North American company! Careers Packed with Potential.

Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities Craft, test and deploy robust Java applications aligned with business needs using industry-leading technologies and coding standards.

Conduct code reviews, optimize performance and ensure application responsiveness while maintaining top-notch quality.

Assist in architectural design reviews and project planning, lending your insights for strategic advancements.

Guide and mentor fellow developers, exhibiting leadership in cross-functional development practices.

Collaborate closely with the development team to ensure consistent processes and timely deliverables.

Minimum Requirements Bachelor's degree in Computer Science, Software Engineering or relevant programming education and experience.

7+ years of hands-on Java full stack development, with a strong track record in enterprise solutions using Spring framework.

Extensive experience in REST web services, microservice environments, Git, JPA, SQL, JSON, SOAP, XML and code versioning tools.

Working knowledge of caching, service discovery, CI / CD tools and familiarity with Agile methodologies.

Uline does not participate in the H1-B lottery.

Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs.

Paid holidays and generous paid time off.

Tuition Assistance Program that covers professional continuing education.

Employee Perks Café featuring affordable daily meal options from local restaurants.

On-site fitness center and beautifully maintained walking paths.

Best-in-class, clean, modern facilities.

About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug-free workplace.

All new hires must complete a pre-employment hair follicle drug screening.

All positions are on-site.

EEO/AA Employer/Vet/Disabled #LI-MT1 #CORP (#IN-PPITL3) #ZR-HQIT Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
Not Specified
Technical Product Owner
✦ New
Salary not disclosed
Remote, Oregon 1 day ago

IDR is hiring for a 6 Month Contract to Hire Technical Product Owner
Join a leading organization in the data technology sector, where innovation and agility drive success. This fully remote role offers the opportunity to influence key data engineering initiatives, collaborating across diverse teams to deliver impactful digital products. If you're passionate about data solutions, thrive in fast-paced environments, and possess a strong technical acumen, this is your chance to make a difference and grow your career.

Position Overview for the Technical Product Owner:
• Act as a pivotal link between Data Engineering teams and business stakeholders to facilitate successful technology delivery across digital products
• Manage and prioritize data engineering product backlog, ensuring alignment with organizational objectives
• Author user stories and acceptance criteria, leading refinement sessions and sprint planning
• Lead Agile ceremonies including daily standups, sprint reviews, and retrospectives to ensure smooth delivery
• Utilize data and AI tools to analyze issues, optimize workflows, and maintain high quality in product artifacts

Requirements for the Technical Product Owner:
• Proven experience in stakeholder interaction and managing product backlogs in an Agile environment
• Strong documentation skills and the ability to communicate complex technical requirements effectively
• Proficiency with SQL, data engineering processes, and related technologies such as Azure SQL, Data Factory, SSIS, and Azure Data Lake
• Familiarity with Microsoft tech stack and data delivery tools is highly preferred
• Solid understanding of data engineering concepts and successful delivery of technical products

What's in it for you?
• Opportunity to work remotely with flexible hours, supporting a dynamic team that values innovation and autonomy
• Competitive pay rate of $60-68/hr, leading to an annualized salary of approximately $135,000 + 10% STIP
• Be part of a company with a strong focus on data-driven solutions and cutting-edge technology adoption
• Gain hands-on experience with AI-driven processes and advanced data engineering tools

Why IDR?
• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
REMOTE


Remote working/work at home options are available for this role.
Not Specified
Applied AI Engineer
✦ New
Salary not disclosed
Remote, Oregon 1 day ago

Applied AI Engineer

Compensation:

  • Up to $150,000 base salary (direct hire w2 only, no c2c, no 1099), (flexibility on base salary for exceptional experience)

Location:

  • Hybrid / Onsite - Greater Kansas City Metro Area
  • 3 days per week onsite, 2 days remote
  • Candidates must currently reside in the KC metro area or be willing to relocate within a reasonable timeframe
  • Fully remote candidates cannot be considered

Work Authorization:

  • Must be authorized to work in the U.S.
  • No current or future visa sponsorship available

Engagement Type:

  • Full time, direct hire only
  • No third-party agencies, consulting firms, C2C, or 1099 arrangements

About the Opportunity

Vaco Highspring is conducting a confidential search on behalf of a global enterprise organization with a strong technology footprint, including a proprietary SaaS platform and a technology?enabled services business.

The organization is making a focused investment in artificial intelligence to improve internal efficiency, modernize workflows, and embed intelligent capabilities into its software platform. This role offers meaningful ownership and visibility, with a mandate to build and deploy AI systems that have real, production level impact.

The Role

As an Applied AI Engineer, you will play a key role in integrating AI across internal systems and a customer facing SaaS platform. You will work hands on with large language models (LLMs) and modern AI tooling to automate processes, build internal tools, and deliver intelligent product features.

This is a production focused role operating at the intersection of engineering, product, and business operations, with close collaboration across teams in a hybrid/onsite environment. (3-days per week onsite in Greater Kansas City Metro Area, 2-days remote work.)

Key Responsibilities

  • Design and build scalable AI powered services and tools to streamline internal workflows across multiple teams (e.g., operations, content, sales, support).
  • Develop and deliver intelligent features within a proprietary SaaS platform.
  • Integrate, manage, and optimize multiple LLMs and AI APIs (e.g., OpenAI style, Anthropic style, or comparable providers).
  • Provide technical leadership and mentorship to other engineers, including guidance on architecture, best practices, and performance.
  • Build and maintain backend systems and APIs that support AI functionality across products and services.
  • Design infrastructure for model serving, orchestration, monitoring, and lifecycle management.
  • Implement fallback strategies, model routing, and cost performance optimization.
  • Partner cross functionally with engineering, product, and business stakeholders to identify high impact AI opportunities.
  • Apply best practices related to data privacy, security, compliance, and responsible AI use.
  • Stay current with advancements in AI, LLMs, and MLOps, introducing new approaches where appropriate.

Qualifications

  • 6+ years of engineering experience with multiple years of experience in a production environment deploying AI/ML applications or infrastructure.
  • Proven experience applying LLMs or similar AI models to real business or product challenges.
  • Strong backend engineering skills (Python and/or TypeScript preferred).
  • Experience with AI/ML orchestration and deployment tools (e.g., LangGraph style frameworks, Airflow like systems, Kubeflow, Ray, or workflow automation tools).
  • Hands on experience with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).
  • Front end development experience in areas like React, Node.js, Web Development, front end web product design
  • Solid understanding of MLOps practices, including deployment, monitoring, logging, and evaluation.
  • Knowledge of data privacy, security, and ethical AI considerations.
  • Experience supporting SaaS platforms or technology driven products is a plus.
  • Strong communication skills and the ability to collaborate across technical and non-technical teams.
  • Passion for applying AI in practical, high impact ways.

Why This Role

  • High visibility and ownership of AI initiatives
  • Opportunity to build AI systems that directly impact business outcomes
  • Emphasis on production grade systems, not experimentation alone
  • Collaborative, hybrid environment with close access to stakeholders

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.


Remote working/work at home options are available for this role.
Not Specified
Power BI Developer
✦ New
Salary not disclosed
Remote, Oregon 1 day ago

W2 Only , Position is Contract to hire

Title: Power BI Developer

Duration: 4-6 Months + Contract to hire

Location: Remote

  • This role at Client is as unique as it is rewarding because of the AF IPAAL Values (Integrity, Passion, Accountability, Achievement, Leadership) and TRI Model (Trust, Respect, Inclusion).
  • This role will serve as a launchpad for a data career for candidates who are passionate about data. As a Power BI Analytics Developer on our Data Insights & Innovation team, the candidate will be a key player from day one. The role offers hands-on experience in building real reports and dashboards using Microsoft Power BI that users need to make critical decisions. The candidate will work closely with senior analysts and business stakeholders to design, develop, and maintain interactive Power BI reports and dashboards.
  • This is an excellent opportunity for the candidate to gain real-world experience in the full lifecycle of analytics development, from data modeling to visualization, in a dynamic and supportive environment.

Departmental Expectation Of Employee

  • Adheres to AF Policy and Procedures and the AF IPAAL Values and TRI Model
  • Acts as a role model within and outside AF.
  • Performs duties as workload necessitates.
  • Maintains a positive and respectful attitude.
  • Communicates regularly with the departmental leader about department issues.
  • Demonstrates flexible and efficient time management and ability to prioritize workload.
  • Consistently reports to work on time, prepared to perform duties of the position.
  • Meets Department productivity standards.

Essential Duties and Responsibilities

  • Assist in development of Power BI reports and dashboards to replace existing reports and dashboards in WebFOCUS
  • Perform data validation and quality checks to ensure the accuracy and reliability of reports.
  • Assist in development of clear, compelling, and user-friendly visualizations that tell a story and facilitate data-driven decision-making.
  • Document data sources, report logic, and development processes to ensure knowledge sharing and maintainability

Key Opportunities

  • Hands-on experience with the Microsoft Power BI and potentially connecting to various data sources
  • A deep understanding of how data analytics drives key business decisions across different functions
  • Experience working in a professional Agile/Scrum environment, managing tasks, and meeting deadlines.
  • Mentorship from experienced data professionals and opportunities for networking.

Qualifications

  • Currently pursuing a Bachelor's degree in Data Analytics, Computer Science, Engineering, Mathematics, Statistics, Renewable Energy, or a related field.
  • Basic experience with Microsoft Power BI, Tableau, or a similar data visualization tool.
  • Understanding of database concepts and data modeling.
  • Basic knowledge of SQL.
  • Strong analytical and problem-solving skills with attention to detail.
  • Ability to work collaboratively in a fast-paced, team-oriented environment.
  • Excellent verbal and written communication skills.

Americans With Disability Specifications Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

  • This is a fully remote position requiring reliable high-speed internet access and a dedicated workspace.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Remote working/work at home options are available for this role.
Not Specified
ServiceNow Principal Domain Architect - Remote
✦ New
Salary not disclosed
City/State
Norfolk, VA
Work Shift
First (Days)
Overview:
Sentara is hiring a ServiceNow Principal Domain Architect!
This position is fully remote!
Overview
The domain architect proactively and holistically leads and supports EA activities that guide the development and management of domain and infrastructure solutions. These solutions enable the organization's future-state business capabilities and drive the organization's targeted business outcomes. Technologies include data centers, infrastructure, cloud, mobile, AI, Internet of Things (IoT), blockchain, edge computing, and immersive experiences technologies.
Domain architects provide the leadership, facilitation, analysis, and design tasks required for the development of an enterprise's technical and infrastructure architecture. Domain architects create deliverables that help develop target-state guidance (standards, guidelines, individual parts, platforms, and configurations) for evolving the technical infrastructure across the enterprise, in order to enable business strategy and deliver targeted business outcomes. They enable and orchestrate the delivery of targeted business outcomes by facilitating and making technical decisions.
A Specialist Professional is a recognized subject matter expert in a job area, typically obtained through advanced education and work experience.
Responsibilities typically include
• Managing large projects or processes with limited oversight from the manager.
• Coaching, reviewing, and delegating work to lower-level professionals.
• Problems faced are difficult and often complex.
Education
  • 8+ years of relevant experience with a degree (Required)
or
  • 10+ years of relevant experience without a degree (Required)

Certification/Licensure
  • ServiceNow Architect Certification (Preferred)

Experience
  • 10 to 12 years of ServiceNow experience over all ServiceNow experience (Required)
  • Minimum 2 to 3 years of ServiceNow architect-level experience (Required)
  • ServiceNow experienced, certified Architect
  • Strong familiarity with ServiceNow Suite (e.g., ITSM, SPM, FSM, ITOM, IRM, EA etc) and platform wide analytics, AI, reporting and Virtual Agent a plus.
  • Proven ability to communicate effectively with both business and technical stakeholders.
  • Demonstrable ability to work independently, with a focus on best practice architectural design and analytical problem-solving and critical thinking.
  • Familiarity with system/software engineering lifecycle principles, including requirements analysis, functional and technical solutions development, and application support.
  • Experience working with large datasets, performing data analysis/modeling, and contributing insights for management decision-making.
Talroo-IT, Indeed
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Remote working/work at home options are available for this role.
Not Specified
Manager, Analytics Services (Consumer Experience and Call Center) - Remote
✦ New
🏢 Sentara Health
Salary not disclosed
Norfolk, Virginia, Remote 1 day ago
City/State
Norfolk, VA
Work Shift
First (Days)
Overview:
Overview
The Manager of Analytic Services leads a multidisciplinary analytics team focused on enhancing consumer and patient experience, with a strong emphasis on call center analytics and operational improvement. Collaborates with organizational leadership and key stakeholders to define, prioritize, and deliver advanced analytics solutions that drive strategic initiatives and optimize business outcomes. Utilizes expertise in Sentara's informatics infrastructure, data engineering, and visualization tools-including Databricks, Power BI, and Tableau-to develop, interpret, and communicate analytical models supporting program evaluation, operational performance, and clinical excellence.
Key responsibilities include:
Strategic Analytics Leadership: Defines consumer and patient experience analytic requirements in partnership with business and clinical leaders. Aligns analytic strategies with enterprise goals, leading projects from conception to execution using Agile methodologies.
Technical Solutions & Visualization: Designs, develops, and implements scalable analytical solutions leveraging Databricks, Power BI, Tableau, and other enterprise tools. Translates complex data into actionable insights, dashboards, and visualizations for diverse audiences.
Process Improvement & Change Management: Identifies and implements process enhancements to improve the customer journey, call center performance, and clinical quality metrics. Champions change management best practices to embed analytics-driven improvements across business units.
Stakeholder Engagement: Builds effective relationships with internal and external partners, driving consensus and stewardship of analytic priorities. Communicates findings and recommendations to executive leadership in a clear, actionable manner.
Team Leadership & Development: Manages and mentors analytic staff, fosters a culture of continuous learning and professional growth. Responsible for HR development, performance management, and recruitment. Oversees vendor relationships, including contract negotiation and management.
Project Management: Oversees a portfolio of analytics projects, ensuring timely delivery using established project management methodologies. Coordinates cross-functional teams to meet milestones, deliverables, and customer service targets.
Regulatory & Clinical Reporting: Ensures analytic solutions support regulatory compliance and clinical quality reporting, applying quantitative research design and rigorous analytic standards.
Education
  • Bachelor's Level Degree (Required)

Certification/Licensure
  • Project Management Professional Certification (PMP) - (Preferred)

Experience
  • 5+ years of experience in the Clinical/Business Sectors (Required)
  • 5+ years of experience in Healthcare (Required)
  • Proficiency with Agile frameworks, Databricks, Power BI, Tableau, and other modern analytics and visualization tools strongly preferred
  • Demonstrated experience in project management and quantitative research design, preferably within healthcare, consumer experience, or call center domains.
  • Proven success in process improvement, stakeholder management, team development, and change management initiatives.

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$106,080.00-$176,820.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Talroo-IT, Indeed,
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Remote working/work at home options are available for this role.
Not Specified
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