Information Technology Jobs in Lake Bluff Illinois Remote
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Financial Highlights – Enjoy an Immediate Pay Raise and Professional Growth!
$10k Fast Start Bonus Per Month for 12 months, $120k First Year, requires one new commercial account with at least 250 employees, every two weeks.
$2,500 First Week Training Pay for the first five training days.
$500 per virtual appointment bonus with food with no bonus limit.
Up to $1500 per week for meeting minimum call and one qualified onsite appointment.
200% of the profit margin for the first 90 days of orders shipped.
40% to 59% of the profit margin after 90 days
Up to $10k new client account credits
Up to $5k new account donation credits
Up to $400 of gift cards for business building activities
GHA Technologies, Inc. has become the #1 Employee-Owned Value-Added Reseller in America. Past rewards have included #1 Microsoft Western Region VAR, #1 fastest growing company in Arizona, #69 on the CRN Solution Provider 500, #15 2018 CRN Fast Growth 150 List.
We sell the latest AI technologies from Nvidia, Dell, HP, Microsoft, Google, Cisco, Lenovo, Apple, VMWare, Adobe, APC, IBM, Nutanix, EMC, Pure Storage, Samsung, Intel, Eaton, and all the hottest AI and Green Data Center, Virtualization, Energy Conservation, Cloud, Storage, Security, Wireless, SD Wan, Video, Identification, and Power Technologies! We also specialize in mission critical product procurement and integration services for some of the largest Corporate, Government, and Education clients in America! Our client base is a who's who of corporate America!
GHA employee owners will receive stock shares every year on top of our industry’s leading commissions, bonuses, and promotional offerings!
Mission critical, online, vast E Commerce distribution network coast-to-coast warehouse locations support just-in-time delivery.
Super convenient, orders placed by 9:00 p.m. EST (8:00 p.m. CST) can be received the next morning for in-stock items.
Secure, 24-hour access to your own personal portal customized with special pricing on more than 2 million top selling products from 3,500 manufacturers in the USA and across the globe.
We are currently HIRING experienced Sales Professionals nationwide with a minimum of three years direct technology sales experience.
We offer a highly lucrative earnings and benefits package with top salespeople earning between $96,000 to $2,000,000 annually. W-2 Employment, Medical, Dental, and HSA Benefits, 401K Retirement Plan, and GHA company stock ownership (ESOP) plan.
Please email your resume to and schedule a strictly confidential interview.
Visit us at:
Location-: Chicago, IL
Duration-: 12 Months
Overview
We are seeking an associate level candidate to join our Global Business Support team who demonstrates the ability to think critically, exhibit sound judgment and thrive in a fast-paced environment. In this capacity, you will help maintain our current systems and processes so that our business can deliver optimal client service as well as project managing deliverables for the Shareholder Services organization.
OUR IMPACT
Clients Asset Management (GSAM) delivers innovative investment solutions through a global, multi-product platform. Client is one of the pre-eminent investment management organizations globally. Critical to the success of client is our ability to leverage a global team of talented professionals to define solutions and lead change across the operational infrastructure.
Within client, Shareholder Services is a global sales aligned service organization that provides high quality service and solutions to shareholders. Through their client service model, Shareholder Services enables distribution of Client investment products, provides consultative services, scale and controls, all with a focus on being accretive financially to the business.
Within Shareholder Services, the Global Business Support team associate is responsible for ensuring the continued operation of business process and system functionality across Shareholder Services globally including identification of system improvements and process enhancements, definition of business requirements, and communication with technology and other internal and external teams.
HOW YOU WILL FULFILL YOUR POTENTIAL
As a member of the Global Business Support team, you will be responsible for:
* 75% time allocation - Supporting Shareholder Services teams, vendors and clients with particular focus on system access/availability, data transmissions, and software/hardware upgrades.
* 25% time allocation - Oversee process improvement, maintenance and change initiatives throughout the entire project lifecycle including scoping definitions, requirements gathering, business requirement writing, process design, testing, and data analysis.
Primary Responsibilities:
* Resolve internal and vendor system issues that directly impact business operations and/or client interactions
* Oversee client FTP setup, testing, updates and resolve transmission issues
* Initiate vendor internal user setup for multiple vendor applications and banking portals
* Troubleshoot vendor application login issues
* Coordinate vendor hardware updates
* Recommend and drive process improvement to increase system robustness and mitigate risk of disruptions in operational workflows and client reporting
* Lead ad hoc projects within the Shareholder Services group
SKILLS & EXPERIENCE WE'RE LOOKING FOR
Basic Skills:
* Bachelor's degree required
* Exceptional communication, prioritization, organizational, time management and interpersonal skills
* Ability to work well under pressure, solve problems efficiently and multi-task in a deadline driven environment
* Demonstrates accountability and sense of urgency in achieving results/completing tasks
* Willingness to be a self-starter with excellent anticipation and strong analytical skills
* Attention to detail; strong Control/Risk mindset
* Exhibit sound judgment and integrity
* Exhibit a customer service mindset
* Flexible with hours (execute some after-hours testing)
Preferred Skills:
* Financial industry experience
* 1-3 years of financial services experience
* Project management experience
* Experience with business process improvement and business process design
* Familiarity with user acceptance testing methodologies
* Experience with Confluence, Jira, Excel, PowerPoint
Duration: 12 Months
Location: Mettawa, IL 60045 (Hybrid)
PRIMARY FUNCTION / PRIMARY GOALS / OBJECTIVES
The Project Manager (I) is responsible for the planning, scheduling and execution of all projects (print and digital) within Ad Agency (A3). This role works closely with their assigned account manager to help coordinate daily activities within A3 and continue to develop the ongoing relationship with their respective brand teams to keep projects on schedule, on budget and on strategy.
PROJECT/PROCESS MANAGEMENT
* Develop project schedules, allocate resources and communicate project status and schedules to all key stakeholders and ensure deliverables and key milestones are met on time and within budget
* Conduct regular status meetings with internal teams and clients to review progress, identify risks, and develop mitigation strategies. Capture notes and distribute recaps with action items.
* Set up and manage routes for all projects through the internal agency approval process (Kantata, WorkFront)
* Understand the Medical/Legal/Regulatory (Veeva) review process and prepare all assets and documentation for submission and review in accordance with Promotional Material Review Process
* Coordinate interactive resources with studio/programming/creative leads
* Be the primary point of contact for all third-party development/deployment vendors providing regular updates, managing expectations, and addressing any issues or concerns
* Create, compile, and maintain project and department documentation as needed (technical documentation, server folder structure, spec sheets, estimate tracking, etc.)
FINANCIAL MANAGEMENT
* Track time on a daily basis.
* Assist with providing estimates.
* Assist with billing and ensure billing is completed on schedule.
* Adherence to all company-wide financial policies
KNOWLEDGE / SKILLS
* Understand promotional guidelines including, but not limited to, corporate branding, promotional material development, Veeva PromoMats review and corporate compliance
* Understand the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving
* Demonstrate clear and concise written and verbal communication skills
* Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload
* Possess ability to work in a high-volume, rapidly paced environment
* Proficiency using the Microsoft Suite of products (Outlook, Word, Excel, PowerPoint, Teams, SharePoint) and other systems (Kantata/Mavenlink, Workfront)_
ACCOUNTABILITY / SCOPE
* Reports to their assigned Ad Agency account manager
* Partners with creative team on project initiatives
QUALIFICATIONS
* Bachelor degree required
* 1-4 years of ad agency experience required (minimum), project management and pharmaceutical experience a plus
* Strong attention to detail and excellent communications skills: verbal, presentation, written
* Understanding of print and digital project lifecycles and different project management methodologies/styles
* Familiarity with print production process, web technologies and digital trends
* High energy, positive, organized individual who is comfortable in a high-visibility role
* Great collaborator with ability to focus on both the big picture and small details
Work Location: Lake Forest, IL
Assignment Duration: 5 months (possibility of extension)
Work Arrangement: Onsite
Looking for a candidate with the following:
The position is responsible for aligning technological solutions with business strategies and working principally with DHS Global Delivery.
Key Responsibilities:
* Provides level 3 field support globally, including remote support and documentation.
* Partner with functional groups across the IT back-office organization to understand, communicate, and clarify business needs.
* Contribute to long-term system planning and ensure technology products and services align with evolving business strategies.
* Subject Matter Expert (SME) for technical content development and review.
* Maintain awareness of customer issues and proactively identify risks and improvement opportunities to enhance the overall customer experience.
* Service Documentation-Redlines and/or develops service/ quality documents with assistance from senior professionals.
* Analyze and support of inventory management solution utilizing EDI messages (X12 and EDIFACT standards)
* Configure and support EDI messages and interfaces across multiple systems, including SAP, BizManager, and Seeburger, etc.
* Collaborate with EDI providers/vendors to set up new EDI accounts and support onboarding activities.
* Guide cross-functional teams in implementing required workflows changes and generating inventory-related reports to support end-to-end ordering workflow.
* Utilize Symphony/SAP or other supply chain ERP systems to review and interpret EDI orders (e.g., 850, 856, and other applicable EDI messages).
* Demonstrate working knowledge of systems used in the supply chain domain, including SAP, BizLink, TraceLink, SGTIN, TIBCO, and warehouse management systems.
* Work cross-functionally to drive and implement system changes required to support order fulfillment and supply chain operations.
* Support application-related issues and manage back-office escalations.
* Assist with the installation, configuration, and ongoing support of web and mobile applications.
* Manage deliverables assigned, which includes due dates, resources and time needed, etc, as a member of a project team.
* Ensure all work adheres to relevant Corporate and Divisional policies and procedures.
Qualification & Experience:
* Strong verbal and written communication skills, with the ability to collaborate effectively across technical and business teams.
* Experience installing, configuring, and supporting web and mobile applications, preferably within the diagnostic medical equipment servicing, or related service or laboratory field.
* Hands-on experience supporting EDI messages and integrations of workflows with enterprise systems such as SAP and other back-office platforms.
* Experience working with warehouse or supply chain ERP systems to support product ordering, shipping, and related operations, including the ability to interpret and troubleshoot key EDI transactions (e.g., 850, 856, and similar documents) & Solid knowledge of EDI standards, specifically X12 and EDIFACT.
* Strong problem-solving and troubleshooting abilities, with a focus on root-cause analysis and continuous improvement.
* Network fundamentals (TCP/IP, DNS, DHCP, VPN)
* Experience with EDI interface design and implementation
* Knowledge of SAP ERP functionality
* Ticketing systems (ServiceNow, Jira, Freshservice)
* Understanding of supply chain processes and system integrations
The software tester might also create and maintain automated scripts using automated test tools in software development projects.
Responsibilities Author, executes, and maintains test cases, automation scripts, and other test artifacts such as test data and data validation.
Provides test estimations.
Peer review test cases.
Executes the test plan and manages all activities in the test plan to ensure that all the objectives are met and that the solution works as expected.
Ensure that every phase and feature of the software solution is tested and that any potential issue is identified, documented, and reviewed with the business (Product Owner) before the product goes live.
Performs testing in terms of functionality, automation, performance, load/stress, reliability, stability, and compatibility with other legacy and/or external systems.
Maintains metrics on testing, bug fixing, and user acceptance testing.
Validate data integrity and accuracy by testing database queries, database objects, stored procedures, and ETL workflows.
Accurately assess and document the impact of software defects.
Ensures that validated deliverables meet functional and design specifications and requirements.
Uses appropriate tools and applications of enterprise standards.
Maintains test artifacts in test case management tools like Jira – Zephyr (Plugin).
Works on multiple browsers, operating systems, and mobile devices Collaborate with developers, business analysts, and project managers to ensure the timely resolution of issues.
Work with Agile/SCRUM teams.
Experience in testing web services using available tools (e.g., REST, SoapUI, and Postman) Education BS or BA degree or equivalent experience as a Software Tester.
Experience 2+ years of experience: designing and executing test cases and maintaining them in test case management tools like Jira-Zephyr, ALM, etc.
Experience building web and mobile automation frameworks Experience designing, developing, and maintaining end-to-end automated tests using Playwright Experience with SQL Skills Ability to focus on deadlines and deliverables.
Excellent interpersonal, written, and verbal communication skills with the ability to communicate with internal team members as well as business stakeholders.
Must be able to speak the language of the business.
Must have a positive can-do attitude.
Strong problem-solving characteristics with the ability to think out of the box.
Must be able to work with others collaboratively.
Must be able to analyze user needs and make recommendations on functionality and testing strategies.
Ability to translate business and technical requirements into functional test plans.
Ability to work independently as a self-starter and within a team environment.
Ability to adapt quickly to an existing, complex environment.
Demonstrated ability to deliver results leveraging SDLC methodologies such as Waterfall and Agile.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $85,000.00
- $128,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Job title: Scientist
Location: Onsite - Lake County, North Chicago, IL; 60064
6 months to start
Sample Management and Sample Processing
Purpose: The Genomics Research Center (GRC) is part of the Quantitative Medicine and Genomics (QM&G) functional area that promotes data-driven innovation in drug discovery by integrating diverse quantitative data and leveraging advanced computational models. The GRC's goal is to develop world class genetics and genomics research focused on finding the right therapeutic targets and helping scientists better understand not only human disease biology but also the behavior and response to our drugs in clinical trials across all therapeutic areas.
Join our innovative Genomic Technologies (GTECH) lab team, where we are at the forefront of genomic research and discovery. Our team is dedicated to advancing science through cutting-edge technologies and collaborative efforts. We are seeking an experienced and highly organized Sample Management and Processing Scientist (I) to support impactful reverse translation focused projects. In this role, daily responsibilities will center on supporting gDNA isolation from clinical samples across multiple therapeutic areas. The Scientist (I) will execute manual and automated workflows for high-quality nucleic acid extraction, perform rigorous quality control assessments on isolated nucleic materials, maintain detailed and accurate documentation in LIMS, and interpret and report QC data. In addition, effective cross-functional communication with researchers is essential to ensure the integrity and utility of isolated gDNA for downstream analyses. The successful candidate should have hands-on expertise with diverse nucleic acid extraction methodologies, meticulous adherence to SOPs, and a solid understanding of sample biology as it relates to clinical research. Operational excellence, attention to detail, and organizational skills will be critical to deliver reliable support for reverse translation clinical initiatives.
Responsibilities:
* Adhere to department generated and company standard operating procedures for communication, lab operations, project reporting, and lab safety.
* Perform nucleic acid extraction, quality control, and interpretation of data with minimal supervision and aligned to delivery within project timelines.
* Attain operational proficiency for required daily functions within training schedules.
* Perform troubleshooting for wet lab tasks independently and with collaboration.
* Maintain clear and accurate documentation of all processes.
* Formally and informally communicate project progress, completion, and data by delivering reports through collaborative meetings, and verbal or written presentations.
* Timely recording and documentation of wet lab processes and progress in applicable LIMS and project management applications in accordance with policies and procedures.
* Support the development and testing of LIMS workflows.
* Maintain instrumentation as outlined by laboratory standards and manuals.
Qualifications
* Experience required. BS degree in Genetics/genomic or related field or equivalent with 4+ years relevant experience, MS degree in Genetics/Genomics with 2+ years relevant experience.
* Theoretical and practical knowledge to carry out job function including but not limited to:
o Experience with performing routine and or complex nucleic acid workflows from source material such as cells, tissues, blood, other biofluids.
o Experience with performing routine and/or complex nucleic acid quality control and analyzing/interpreting data including but not limited to fluorescence quantification, absorbance, and integrity analysis.
o Experience with sample processing from source materials to nucleic acids within a laboratory management system.
o Proficiency in micropipetting and wet lab automation for multiple genomic laboratory techniques.
o Ability to strictly adhere to SOPs and lab guidelines and thoroughly report deviations in a timely manner.
o Strong computer skills, especially in Microsoft Office Suite.
o Self-directed to deliver timely results both independently and collaboratively in a fast-paced and fluid environment with high attention to detail.
o Strategic project planning and critical thinking to resolve routine and complex problems.
Preferred
* Experience with low and high throughput sample tracking and data management (LIMS).
* Experience with performing and maintaining workflows on automation platforms.
* Experience in a CLIA certified laboratory or other regulated laboratory environments.
* Experience in clinical writing and editing documents/manuals.
* Works well in a multidisciplinary team environment.
* Capacity to learn new methodologies/techniques quickly and drives innovation to improve workflows.
* Demonstrates effective and efficient communication.
Duration: 1-2 years (based on performance and business need)
Location: Sheridan Road, North Chicago, IL 60064
Work Schedule: Hybrid (3 days onsite / 2 days WFH)
Job Overview:
This is a contract role supporting Business Operations Finance within Product Development Science & Technology (PDS&T). The Financial Analyst will focus on external spend tracking, contract management, and invoice oversight, supporting third-party vendors, outsourcing partners, and internal research teams. This is not a core accounting role-the focus is on procurement financial tracking, invoice resolution, and operational efficiency.
The role involves multi-project coordination across departments, frequent stakeholder communication, and ensuring visibility of external spend. The analyst will identify payment risks, delays, and financial discrepancies, and contribute to process improvement initiatives.
Key Responsibilities:
- Track, gate, and reconcile external spend vs contracted amounts.
- Resolve payment issues and manage outstanding balances.
- Utilize internal systems to create, collect, summarize, analyze, and consolidate payment history and reconcile with plans.
- Accurately enter plan and track actuals for invoice payments and milestone schedules.
- Work with cross-functional partners to ensure accurate spend tracking.
- Review contracts, purchase orders (POs), and vendor invoices to support financial tracking and invoice resolution.
- Support third-party vendors, outsourcing partners, and internal research teams.
- Coordinate across multiple projects, departments, and stakeholders.
- Challenge the status quo and ensure accuracy of final deliverables.
- Contribute to process improvement and operational efficiency initiatives.
- Maintain clear communication with internal teams and external partners regarding payments, invoices, and contracts.
Required Qualifications & Skills:
Education:
- Bachelor's or Associate's degree preferred. High School diploma considered if 5+ years of relevant experience.
Experience:
- 1-2+ years with Associate/Bachelor's degree OR 5+ years with High School diploma.
- Strong experience in SAP, preferably SAP S/4HANA.
- Strong proficiency in Excel (minimum 2+ years), including formulas, VLOOKUPs, and pivot tables.
- Experience with purchase orders, invoices, and vendor contracts.
- Background in contract financial management and spend reconciliation.
- Experience in invoice resolution and payment discrepancy handling.
- Familiarity with procurement processes and milestone-based vendor payments.
Skills:
- Strong analytical, organizational, and team skills; ability to work independently in a matrix environment.
- Excellent communication and coordination skills; comfortable interacting with multiple stakeholders.
- Ability to multi-task and adapt quickly to change.
- Familiarity with financial/accounting principles, budgets, and contracted spend.
- Strong attention to detail and accountability for accuracy.
- Comfortable reading and interpreting contracts.
Preferred Qualifications:
- Exposure to SAP S/4HANA, shopping cart creation, and purchase requisitions.
- Experience working in procurement, outsourcing, or business operations finance.
- Experience supporting scientific or research teams in a financial capacity (science knowledge not required).
- Familiarity with financial reporting tools.
Additional Notes:
- Forecasting responsibilities are limited to invoice timing and milestone payments, not budget creation or financial planning.
- The role requires professional communication with scientists and other stakeholders to gather financial data for tracking and milestone forecasting.
- Industry experience is flexible-candidates from healthcare, pharma, or other industries with procurement, invoicing, and financial process experience are welcome.
- Strong purchasing experience can compensate for limited SAP shopping cart experience; training will be provided.
Job Title: Chemist
Location: North Chicago, IL
Duration: 12 months to start
Overview:
3) What hours and days will this person be working: Monday to Friday, 8:00 am to 5:00 pm
4) Does this position offer the ability to work remotely on a regular basis or is it an on-site role: Onsite Only
5) What are the top 5 skills/requirements this person is required have?
a. Required Skill 1: Strong organization skills (5S awareness) and task oriented to support upkeep of multiple analytical lab areas
b. Required Skill 2: Experience working in lab (GMP and R&D) environments including EHS training and safety awareness
c. Required Skill 3: Good documentation (electronic notebooks) and communication skills to execute multiple tasks and work with other functions
d. Required Skill 4: Solid use of analytical instruments including HPLC/UHPLC and Karl Fisher
e. Required Skill 5: Hands-on analytical experience in an academic or industry lab
6) What years of experience, education, and/or certification is required?
BS/BA or Associate degree in Chemistry, Chemical Engineer, Biochemistry, Medical Technology, Biology or related field with 0- 2 yrs lab experience (pharmaceutical industry preferred).
7) What is a nice to have (but not required) regarding skills, requirements, experience, education, or certification?
Pharmaceutical lab experience, Lab management experience, Implementation of 5S lab practices, routine solution preparation, buffer and mobile phases preparations, routine sample analysis, etc.
Experienced with lab settings for daily support of safety, lab organization and lab upkeep (receiving materials, waste management, etc.). Role requires support of multiple lab areas at multiple sites. Experience with analytical instrumentation such as HPLC and Karl Fischer. Instrumentation use for cleaning/maintenance as well as for R&D sample analysis will be expected for the role. Excellent organization, communication and documentation skills and ability to multitask.
Job Description:
* Support multiple analytical lab areas (GMP and R&D) with daily, weekly and monthly tasks including: waste management, glassware receipt and organization, safety checks (eye wash, labeling), receiving materials and reagents, etc.
* Support multiple analytical lab areas (GMP and R&D) with daily, weekly, and monthly tasks for analytical instrumentation including: HPLC cleaning, gas cylinder installation, etc.
* Communicate with other functions and teams for lab support tasks (glassware washing, EHS, stock room, equipment calibration, Analytical R&D 5S and Safety teams, etc.)
* Execute assigned laboratory tasks utilizing standard procedures and technical understanding of various techniques (HPLC and Karl Fisher, min.) to complete assigned tasks.
* Independently generate precise, reliable and reproducible data in a timely manner. Document the experimentation per requirements.
* Ensures timely support and communication across teams.
* Ensures safety requirements are met when performing tasks.
* Apply basic computer skills including word processing, spreadsheets, and instrument related systems.
* Requirements/Qualifications
* BS/BA or Associate degree in Chemistry, Chemical Engineer, Biochemistry, Medical Technology, Biology or related field with 0- 2 yrs lab experience (pharmaceutical industry preferred).
* Experienced use of analytical instruments including HPLC and KF and chromatography data systems (i.e., Empower).
* Strong communication, organization and documentation skills and familiarity of analytical lab areas and equipment.
Job Description
Uncapped Commissions + Hourly Pay + Bonuses - Earn Over $80,000
Are you driven by results and excited by the idea of turning conversations into serious income?
Our client is looking for motivated, energetic individuals who want more than just a paycheck — they want real earning potential, a dynamic team environment, and the opportunity to grow.
This is not your typical customer service job. This is a sales-driven opportunity where the harder you work, the more you earn — and there's no cap on your commission.
What You’ll Get:
- Uncapped Commissions + Hourly Pay
- No Cold Calling — Every lead is a warm lead. These are homeowners who’ve already requested information.
- On-Site Perks — Fitness center, game room, and coffee bar just for our client’s Call Center team.
- Certified Great Place to Work — Our client takes team culture seriously.
- Commissions paid every 10 days in addition to regular paycheck.
Your Role:
- Make outbound calls using our client’s automated system (no manual dialing)
- Respond to inbound calls from interested customers
- Schedule free in-home consultations for our client’s nationwide dealer network
- Represent our client with professionalism and energy
- Earn commissions based on your results — no limits
We’re Looking For:
- Motivated sales professionals with a competitive edge and strong focus on achieving results
- Outgoing, confident communicators with strong interpersonal skills
- Call center experience is a plus
- People who thrive in a fast-paced, team-oriented environment
Rate: $15/hour plus commission. This is a full time role with benefits included from Day 1. The position is expected to work 40 hours/ week.
About The Company
Peterson Technology Partners (PTP) is an Equal Opportunity Employer committed to creating a transparent, inclusive, and human-centered hiring experience.
For more than 27 years, PTP has operated as one of the top IT staffing and recruiting firms in the USA—built on trust, long-term partnerships, and technical excellence.
Based in the Chicago suburb of Park Ridge, IL, our team of more than 500 employees and consultants is dedicated to:
Helping every client make the best hiring decisions possible
Matching professionals with the right IT jobs and career opportunities
As part of that commitment, we believe in providing clear information about how our hiring technologies work and how your data is used. The following section outlines our AI-assisted interview process and your rights as a candidate.
AI-Assisted Interview Experience (Pete & Gabi – Rebecca)
To provide a consistent, fair, and flexible experience for all candidates, we use AI-assisted tools to support parts of the interview process. This includes our proprietary AI platform Pete & Gabi, which includes AI recruiter Rebecca.
These AI hiring tools help us:
- Transcribe interviews
- Summarize candidate responses
- Generate job-related insights
- Streamline communication and scheduling
Please note that:
The AI does NOT make hiring decisions; all decisions are made by our human recruiters, hiring managers, or client partners.
The AI does not evaluate facial expressions, emotions, or physical traits; it is used only to support fairness, consistency, and efficiency.
If you prefer a non-AI interview format, we will gladly provide an alternative.
Technical or Case Interviews (Role-Dependent):
When applying for certain tech jobs, you may participate in:
- A technical interview
- A coding challenge
- A case study
- A client-specific assessment
We will always explain what to expect in advance so you can prepare with confidence.
Human Review & Selection:
Every candidate's profile—including interviews, conversations, and assessments—is reviewed by experienced recruiters and hiring leaders.
AI insights may assist with organization and evaluation, but final decisions are always human-driven.
Your Rights as a Candidate:
At PTP, every candidate has the right to:
Request a non-AI interview path
Ask how your data is being used
Request access to transcripts or interview recordings
Request deletion of your AI-recorded interview
Receive clear, timely communication
Our goal is to ensure you feel respected, informed, and supported throughout your experience.
Our Commitment:
For more than 27 years, PTP has focused on putting people first—candidates, consultants, employees, and clients.
We're committed to a hiring process that is:
- Transparent
- Compliant
- Equitable
- Powered by innovative technology that enhances—not replaces—human judgment
Welcome to the future of hiring at Peterson Technology Partners.
We're excited to learn more about you.
Equal Employment Opportunity:
Peterson Technology Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic.
Location: Remote
Duration: 6 months
Description
- Monitoring the status of phone agents
- Monitoring telephone queues
- Communicating with agents
- regarding schedule adherence
- regarding schedule adjustments
- Communicating with supervisors
- about agent status
- about phone queue mitigation
- about skill changes
- Updating meetings, callouts, etc.
- Coordinating ad hoc off-line time with the supervisors throughout the day.
Job Description
Contact Center.
This analyst will be supporting the WFM Team, Contact Center Agents, and Leadership with the goal of creating a remarkable impact for our patients and healthcare providers.
Position will be responsible for ensuring the right resources are in the right place at the right time to reduce cost, support operational growth, and ensure the appropriate and productive utilization of contact center resources.
Applicant will maintain and update Forecast, Agent Schedules, Intraday, Shrinkage, Reporting and supporting real time contact center operations.
- Reviews, analyzes, and evaluates business systems and user needs.
- Documents requirements defines scope and objectives and formulates systems to parallel overall business strategies.
- May require an associate degree in a related area and 3+ years of experience in the field or in a related area.
- Has knowledge of commonly used concepts, practices, and procedures within a particular field. Generally, supports commodity or generic/unspecified skills, such as Application Support, Business Analyst, Compliance Consulting, Domaine SME, SharePoint BSA.
- Relies on instructions and pre-established guidelines to perform the functions of the job.
- Works under immediate supervision.
- Primary job functions do not typically require exercising independent judgment. Typically reports to a manager or a team Lead.
Responsibilities:
- Support Contact Center Workforce Management (WFM) processes for Forecasting, Scheduling, intraday, shrinkage and Reporting Analytics to ensuring business goals, objectives, and service level agreements are satisfied.
- Monitor and analyze call and activity volumes vs. available staff and optimize resource schedules to maintain contact center key performance indicators.
- Maintain and update schedules for staff to ensure optimal coverage with the right resources, in the right place, at the right time.
- Develop, analyze, and deliver WFM and Contact Center reports with lessons learned from prior day/week/month.
- Maintain and adjust agent resource assignments ensuring they receive the right calls at the right time.
- Review and approve agent time off and schedule change requests.
- Research and analyze agent schedule adherence issues/concerns and deliver suggestions for improvement.
Qualifications:
* Prior medium to large call-center experience required
* Prior WFM administrative and real-time scheduling support
* High school diploma or GED equivalent required
* College degree preferred
* Requires skills in all the following:
a) Establishing resource schedules
b) Supporting intraday real-time scheduling activities
c) Identifying and delivering real-time schedule staffing decisions
d) Developing, analyzing, and delivering WFM and contact center reports
e) Maintaining and administering the WFM platform
Ability to communicate in a clear and professional manner (both written and verbal) to all levels of management
Experience training individuals or groups on new concepts and processes
Experience coaching agents to drive performance improvement
Ability to influence and lead others without direct authority
Innovative problem solver with an attention to detail and a focus on accuracy
Experience with WFM platforms preferred (i.e. Five9/VO, NICE InContact)
Contact Center Experience
Description Details
1. What are the top 3-10 skills requirements should this person have?
1) Attention to details
2) Experience with Excel, Visio and PP
3) Able to document training guides
4) Data analytical aptitude
5) Excellent communication skills
6) WFM tasks (Forecasting/Scheduling/Intraday/Shrinkage)
7) Experience with working with reports
8) Data analytical aptitude
At Securian Financial the internal title for this position is Product Sr Analyst or Product Consultant. The title and salary will be determined based on experience and applied skills.
Position Overview
The Risk, Compliance and Law Technology Product Consultant is responsible for driving product direction, defining requirements, and delivering measurable value for products supporting the Risk, Compliance, and Law (RiCoLaw) domain. This role aligns business objectives, customer needs, regulatory requirements, and enterprise risk priorities to deliver reliable, user-friendly, and sustainable technology solutions.
Serving as an agile champion, this role focuses on solving business and customer problems through thoughtful product strategy, backlog prioritization, and data-driven decision making. The Analyst partners closely with stakeholders to define outcomes, identify key performance indicators, and ensure delivery of solutions that support risk-informed decisions and enterprise governance objectives.
This role also serves as a workstream lead across RiCoLaw programming and support systems, contributing to medium to large initiatives and portfolio efforts. By leveraging domain expertise and strong stakeholder engagement, the Analyst helps protect employees, customers, and enterprise value..
Responsibilities include but are not limited to:
Maintenance and System Support (60%):
Serve as a subject matter expert for Integrated Risk Management tooling, collaborating with cross-functional teams to ensure effective system configuration, alignment with the Common Risk Framework and business strategy, and data quality. This will include development and administration activities within tools.
Take a consultative approach to create requirements documents for system builds or changes, empowering teams to develop solutions and internal documentation with guidance and knowledge transfer.
Act as a liaison between vendors and internal customers to identify requirements and implement necessary system changes.
Oversee releases by reviewing new features, facilitating testing, and developing documentation and communication materials for large implementations.
Ensure system security through role creation, security groups, and compliance with legal requirements and internal standards.
Ensure quality, managing ET Standards quality assurance activities, test case creation and documentation.
Manage team SLA adherence to ET department standards.
Develop and maintain technical documentation and training materials of system processes
System Enhancements and Optimization (40%):
Provide leadership and subject matter expertise to a diverse set of stakeholders from the business, portfolio management, governance teams (Enterprise Architecture, ECS, etc.), and technical areas to articulate the business need and ensure technical solutions meet business objectives and goals. (Business case development and value optimization)
Collaborate with Module Leads and Business Owners, leadership, and the RiCoLaw/Corporate Services Technology team to understand end-user needs, evaluate processes, and identify automation opportunities across functional areas.
Act as a change agent for systems in our portfolio, enhancing capabilities to drive adoption, improve efficiency, and enhance user experience.
Provide assessment and impact analysis of feature releases and lead optimization projects to maximize system potential for business users.
Assist the Product Owner in developing the product roadmap, aligning capabilities with business objectives, and recommending improvements to streamline processes and enhance the end-user experience.
Serve as a technology lead to ensure the success, adoption and innovation of current and future technology solutions
Other duties:
Perform project management activities as needed to drive technology solutions that meet business outcomes. Manage small to medium sized projects. Drive decisions related to project planning, execution and closure. Assist with the research, selection, implementation and management and roll out of new technology solutions. Continually assesses business needs and implements solutions that will ensure customer expectations are met or exceeded by enhancing system capability and performance. Contribute to the ongoing change review process and advises on priority, impact, and cost of new change requests. Serves as system administrator for required platforms and ensures our systems are ran safely and securely. Enforce ET operating principles into business strategies
Manage the requirements effort on small, less complex assignments. Utilize knowledge and experience from requirements reviews and testing activities to produce requirements used as a guideline for application development and test planning. Apply the appropriate requirements techniques, tools and templates based on the Solution Delivery Approach (e.g., traditional or Agile), project complexity and size.
Develop and communicate the requirements plan.
Identify resources for elicitation, capture the business need, document elicitation results and confirm expressed stakeholder requirements and concerns.
Produce quality requirements which meet the business needs, objectives and acceptance criteria to be used for design, development, testing and user acceptance.
Manage the requirements approval, baseline, solution validation and change management activities.
Finalize and archive all requirements related documentation.
Responsible for providing leadership to all project stakeholders to coordinate decisions related to planning, development, design, testing and implementation of business solutions. This requires extensive knowledge of multiple division products and plans, proprietary business processes and systems, business workflow, vendor systems, contractual, client and\or regulatory requirements.
Qualifications
Bachelor's Degree or an equivalent combination of education and directly related work experience required.
In-depth understanding of Governance, Risk, and Compliance (GRC) or Integrated Risk Management (IRM) domains and work experience.
Experience in system life-cycle phases, requirements elicitation, analysis, design (which includes Securian Governance processes), quality assurance testing, implementation, deployment, and system upgrades.
Ability to effectively present technical and functional information in a manner that is understandable to all levels of the organization.
Project management experience with demonstrated ability to multi-task and prioritize.
Advanced analytical skills including excellent problem-solving skills with an understanding of core Integrated Risk Management business practices
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
#LI-hybrid **This position will be in a hybrid working arrangement.**
The estimated base pay range for this job is:
$89,000.00 - $164,300.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
Overview:
As a Product Owner in Affinity Solutions Technology (AST) you will lead a cross-functional agile team implementing technology solutions for Securian's Affinity Solutions and Securian Canada markets. AST teams demonstrate passion for delivering innovative solutions for clients, customers, and internal partners, driven by creative problem-solving skills, strong collaboration, and analytical abilities.
You need to be passionate about delivering business value through technology while remaining flexible to adapt to evolving and emerging needs. You will partner with stakeholders to define your team's strategy and roadmap, owning your team's prioritization and delivery. You will work closely with your team, other Product Owners, business stakeholders, engineering leaders, and technology partners to deliver solutions using a blend of methodologies.
Responsibilities include but not limited to:
Partners with the business to build trust and translate operations, customer needs, and technology into impactful digital solutions-resolving trade-offs, managing risks and dependencies, creating and driving product roadmaps with a focus on measurable outcomes, and communicating transparently.
Maintains a backlog to prioritize work/stories for the team by synthesizing all relevant data, research and any other available information.
Engages stakeholders through ongoing collaboration to understand evolving customer needs, advocate for the business, and share insights with teams to drive alignment and optimal outcomes.
Leverages emerging best practices and market trends to drive operational efficiencies and align technology strategies with business goals.
Uses all available resources (e.g., analytics, reporting, surveys, ethnographic research, qualitative data, usability testing) to understand product performance and customer satisfaction.
Effectively communicates product value through storytelling, connecting to business/customer impact and engages stakeholders in strategic decisions to optimize outcomes.
Cross functional understanding of how their work integrates with other business workstreams and initiatives.
Understands how to leverage team effectiveness metrics (e.g., velocity/cycle time) to drive value.
Contributes to strategic product decisions by incorporating total cost of ownership and providing input into operating budget planning.
Participates in governance meetings and communicates technical and business product status and progress with senior leaders.
Creates product delivery commitments such as service level agreements and BCM plans to support resiliency requirements.
Engages in product discovery efforts to identify strategic opportunities.
Proactively develops and demonstrates advanced knowledge of and experience with the technical product(s) and is conversant in the product architecture to drive growth and improve customer experience.
Directly responsible for implementation, configuration, and/or continuous improvement of a technical product based on value
Anticipates and identifies new product opportunities to drive value. Provides input and leads the design of meaningful tests and learning opportunities.
Ensures project delivery is in conformance with company methodologies and standards; leads and provides guidance for project management for initiatives, ensuring business objectives are met and business benefits are delivered.
Qualifications:
Working knowledge of agile practices. Understands the fundamentals of iterative development, incremental delivery, backlog management, burndown metrics, velocity, and task definition.
Leadership skills to gain credibility, garner respect, guide the creation of a self-organizing team, being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.
Ability to influence teams to deliver great customer experience without direct authority.
Working knowledge of Product Management practices.
Strong communication, facilitation, and interpersonal skills to engage agile team and stakeholders, facilitate discussions, negotiate, and resolve conflict.
Strong analytical and critical-thinking skills, creative problem-solving skills, and attention to detail.
Ability to work with minimal direction, flexibility to adapt to shifting priorities and schedules, handle multiple issues simultaneously, and manage stressful situations for self and team.
Strong knowledge of technology and architectural principles to drive implementation of scalable, maintainable, and resilient solutions.
Preferred Qualifications:
Proven track record as a Product Owner or individual contributor responsible for value and viability of technology solutions.
Proven track record working in an agile environment while delivering results based on effective prioritization.
Experience with stakeholder management and collaboration.
Ability to quickly learn new domains and adapt to changing business needs.
Knowledge of product and project and portfolio management best practices.
Ability to communicate effectively with diverse audiences including executives, customers, and technical teams.
Experience identifying critical emerging business needs and service challenges and ability to quickly and effectively shift/coordinate resources to deliver immediate impact.
Proven ability to engage with both individual contributors and leaders of the highest levels in constructive and collaborative relationships.
Demonstrated results of gaining credibility, gaining respect and building trust, guiding the creation of self-organizing teams and being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$84,000.00 - $155,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements.
Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.
This is a field-based role for the area of Durham, NC. Candidates currently living in this location or willing to self-relocate are encouraged to apply.
What you'll do:Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.
Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.
Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
Maintains accurate, thorough, and current claim file documentation throughout the claims process.
Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.
Adjusts complex claims with attorney involvement.
Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
May require travel to resolve claims, attend training, and conduct in-person inspections.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
High School Diploma or General Equivalency Diploma required.
2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.
Proficient knowledge of residential construction.
Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.
Proficient negotiation, investigation, communication, and conflict resolution skills.
Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
US military experience through military service or a military spouse/domestic partner
5 years of prior carrier field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.)
Prior experience adjusting property claims using virtual technologies
Prior property field adjuster experience handling DWG, APS and ALE adjustments
Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)
Xactimate Level 1 and/or Level 2 certification
Prior deployments in support of catastrophes
Currently hold an active Adjuster License
Currently reside within or have the ability to self-relocate to Durham, NC
May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.
May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
Compensation range: The salary range for this position is: $69,920.00 - $133,620.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Remote working/work at home options are available for this role.
Sr. Data Engineer (Hybrid)
Chicago, IL
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Sr. Data Engineer (Hybrid) on our Information Technology team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
As a Sr. Data Engineer, you will play a key role in implementing
and maintaining AMA's enterprise data platform to support analytics,
interoperability, and responsible AI adoption. This role partners closely with
platform engineering, data governance, data science, IT security, and business
stakeholders to deliver highquality, reliable, and secure data products. This
role contributes to AMA's modern lakehouse architecture, optimizing data
operations, and embedding governance and quality standards into engineering
workflows. This role serves as a
senior technical contributor within the team-providing mentorship to junior
engineers and implementing engineering best practices within the data platform function,
in alignment with architectural direction set by leadership.
RESPONSIBILITIES:
Data Engineering & AI Enablement
- Build and maintain scalable data pipelines and
ETL/ELT workflows supporting analytics, operational reporting, and AI/ML use
cases. - Implement best practice patterns for ingestion,
transformation, modeling, and orchestration within a modern lakehouse
environment (e.g., Databricks, Delta Lake, Azure Data Lake). - Develop highperformance
data models and curated datasets with strong attention to quality, usability,
and interoperability; create reusable engineering components and automation. - Collaborate with the Architecture Team, the Data
Platform Lead, and federated IT teams to optimize storage, compute, and
architectural patterns for performance and costefficiency. - Build model-ready data sets and feature
pipelines to support AI/ ML use cases; serve as a technical coordination point
supporting business units' AI-related infrastructure needs. - Collaborate with data scientists and AI Working
Group to operationalize models responsibly and maintain ongoing monitoring
signals.
Governance, Quality & Compliance
- Embed data governance, metadata standards,
lineage tracking, and quality controls directly into engineering workflows;
ensure technical implementation and alignment within engineering workflows. - Work with the Data Governance Lead and business
stakeholders to operationalize stewardship, classification, validation,
retention, and access standards. - Implement privacybydesign and securitybydesign
principles, ensuring compliance with internal policies and regulatory
obligations. - Maintain documentation for pipelines, datasets,
and transformations to support transparency and audit requirements.
Platform Reliability, Observability & Optimization
- Monitor and troubleshoot pipeline failures,
performance bottlenecks, data anomalies, and platformlevel issues. - Implement observability tooling, alerts,
logging, and dashboards to ensure endtoend reliability. - Support cost governance by optimizing compute
resources, refining job schedules, and advising on efficient architecture. - Collaborate with the Data Platform Lead on
scaling, configuration management, CI/CD pipelines, and environment management. - Collaborate with business units to understand
data needs, translate them into engineering requirements, and deliver
fit-for-purpose data solutions; share and apply best practices and emerging
technologies within assigned initiatives. - Work with IT Security and Legal/ Compliance to
ensure platform and datasets meet risk and regulatory standards.
Staff Management
- Lead, mentor, and provide management oversight
for staff. - Responsible for setting objectives, evaluating
employee performance, and fostering a collaborative team environment. - Responsible for developing staff knowledge and
skills to support career development.
May include other responsibilities as assigned
REQUIREMENTS:
- Bachelor's degree in Computer Science, Engineering, Information Systems, or related field preferred or equivalent work experience and HS diploma/equivalent education required.
- 5+ years of experience in data engineering within cloud environments
- Experience in people management preferred.
- Demonstrated hands-on experience with modern data platforms (Databricks preferred).
- Proficiency in Python, SQL, and data
transformation frameworks. - Experience designing and operationalizing
ETL/ELT pipelines, orchestration workflows (Airflow, Databricks Workflows), and
CI/CD processes. - Solid understanding of data modeling,
structured/unstructured data patterns, and schema design. - Experience implementing governance and quality
controls: metadata, lineage, validation, stewardship workflows. - Working knowledge of cloud architecture, IAM,
networking, and security best practices. - Demonstrated ability to collaborate across
technical and business teams. - Exposure to AI/ML engineering concepts, feature
stores, model monitoring, or MLOps patterns. - Experience with infrastructureascode
(Terraform, CloudFormation) or DevOps tooling.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $115,523.42-$150,972.44. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
Clinical Systems Analyst (Cerner Scheduling)
Chicago, IL (Hybrid Onsite role – it is primarily Onsite with a some flex, but still to average 3-4 days onsite.)
- Face to Face Onsite interview required.
Duration: long-term & open-ended (multiple years)
POSITION SUMMARY
Cerner PowerChart and Scheduling Analyst who reports directly to the Director of Health Information Technology, Interoperability Services and is responsible for the maintenance of the PowerChart and Scheduling functionality. Responsibilities also include providing immediate application and systems support and overseeing the completion of projects, system enhancements, applying vendor upgrades, application support and support of users.
JOB DUTIES (List in order of importance)
- Utilizing Cerner PowerChart and Scheduling the analyst will design, build and document application changes. Consult with end users on Scheduling module design and build changes.
- Tests software to detailed specifications.
- Trains less experienced personnel.
- Reports project activity and status to management.
- Learns new clinical applications and oversees the completion of tasks related to clinical system functions.
- Attend applicable vendor clinical application classes.
- Coordinate the resolution of User calls and determine appropriate action by investigating and analyzing reported hardware and software problems.
- Identify, analyze, track and report on project issues.
- Evaluate and assist senior management in the implementation of system upgrades.
- Analyzing functional requirements documentation, conducting interviews with key personnel and collecting information about the use of the current system.
- Assist in the preparation of documentation and development of interface and conversion specifications.
- Act as liaison between departments and external areas as required. Schedule periodic meetings with IS, Vendors and Users to ensure effective communications.
- Identify and encourage user department procedural changes.
- Conduct workflow sessions with end users.
- Demonstrate system to users.
- Perform system adaptations and modifications according to the prepared specifications.
- Function as a project implementation manager for clinical system related projects.
- Assist in developing departmental education and training materials.
- Monitor/review procedural materials.
- Refine sample test plans for conversion, interfaces and applications.
- Assist in the development of a Live Event Plan.
- Provide post-live application support.
- Work with Project Management to obtain sign-offs.
- Complete assigned work plan tasks.
- Maintain tables, files, profiles, codes sets, etc.
- Provide after-hours support of clinical applications per schedule.
- Learn and assist with other applications as directed.
Knowledge, Skills and Abilities
- Extensive experience with Cerner PowerChart and Scheduling module
- Experienced in Systems Development Life Cycle
- Project management and project management software skills
QUALIFICATIONS
- Minimum 5 years’ experience with Healthcare Information Systems is required. Implementation project management experience and hands on experience implementing vendor clinical application software, along with a strong desire to learn other technologies is required.
- Minimum 5 years’ build and maintenance experience with Cerner PowerChart and Scheduling is required.
- Exhibit the ability to communicate effectively in a customer service environment Develop and maintain a strong working relationship with both internal and external hospital contacts.
- Must have excellent verbal and written skills.
- Experience in the use of Client Server Clinical systems is preferred.
- The use of personal computer hardware and software packages, MS Office is required.
- Ability to complete project tasks and assignments on time is required. Applications programming experience a plus.
EDUCATION
A Bachelor of Science degree in business administration, healthcare administration, information systems, computer science degree
Remote working/work at home options are available for this role.
*Securian Financial Groups internal position title isInfrastructure Consultant.
Position Summary:
We are looking for an AWS Dev OpsEngineer with hands-on experience in AWS Tools to help build and maintain cloud infrastructure that supports our data and analytics platforms. This role is ideal for someone with a solid foundation in cloud engineering who is ready to take ownership of infrastructure components and collaborate across teams to deliver scalable, secure, and efficient solutions. Executes projects to research, proof of concept, and implement new solutions. Maintains awareness of trends and technologies to meet new and emerging stakeholder requirements.
Responsibilities include but not limited to:
- Champion the selection of Data and Analytics platforms and tools to be used across the enterprise.
- Engage with users and vendors to execute technology proof of concepts that validate use cases and the value of new solutions.
- Onboard new platforms and tools to ensure solutions are adopted effectively across the organization.
- Collaborate with Data Engineering and Data Science teams to identify tooling gaps and inefficiencies and partner to implement solutions for their needs.
- Build and maintain AWS infrastructure using Infrastructure as Code (IaC) tools such as Terraform or CloudFormation.
- Configure and manage core AWS services including EC2, S3, IAM, RDS, Lambda, Glue, Redshift and VPC Networking.
- Support data engineering and analytics teams by provisioning and optimizing cloud resources for data pipelines and analytics workloads.
- Implement monitoring, logging, and alerting solutions using tools like CloudWatch.
- Participate in CI/CD pipeline development and deployment automation.
- Ensure infrastructure security through proper IAM policies, encryption, and network configurations.
- Collaborate with data engineers, data scientists, and solution architects to improve infrastructure design and performance.
- Document infrastructure processes and configurations for operational transparency and team knowledge sharing.
- Ability to work with ambiguity and organize requirements to identify options.
- Ability to build productive relationships and collaborate with partners and stakeholders.
- Proficient in managing and maintaining Linux-based systems, including installation, configuration, performance tuning, and troubleshooting. Experienced with shell scripting, system security, user management, and automation tools to ensure reliable and efficient server operations.
Qualifications:
- 2-5 years of experience in cloud infrastructure engineering, with a focus on AWS.
- Experience working with structured and unstructured data and data storage technology RDS Postgres, S3
- Proficiency in Infrastructure as Code tools (Terraform, CloudFormation, or AWS CDK).
- Experience with AWS services relevant to data and analytics (e.g., Glue, Redshift).
- Familiarity with DevOps tools and practices (e.g., Git, GitHub, CI/CD, Docker).
- Basic scripting skills in Python, Bash, or PowerShell.
- Understanding of cloud networking, security, and cost optimization principles.
- Strong communication and collaboration skills.
Preferred Qualifications:
- AWS certification (e.g., AWS Certified Solutions Architect - Associate, Associate Developer or Associate Machine Learning Engineer).
- Exposure to big data tools and frameworks (e.g., Spark, Hive). Airflow, Control M, Streamsets
- Cloud Data Platforms: Snowflake, AWS Redshift, RDS, Postgres
- Data Governance & Cataloging: Informatica Intelligent Data Management Cloud (IDMC), Cloud Data Governance and Catalog (CDGC)
- Master Data Management: Reltio MDM for authoritative data domains
- AI Enablement: SageMaker, AWS Bedrock, Textract, etc. for AI development, MLflow for model lifecycle management
- Experience working in agile or cross-functional teams.
#LI-Hybrid**This position willhave a hybrid working arrangement, workingin-officefor a minimum of3days aweek.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. Ifyou'reina commutable distance (90 minutes)you'lljoin us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$89,000.00 - $164,300.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
*Securian Financial Groups internal position title isEngineering Senior Analyst. It is eligible to be hired at the Senior Analyst or Consultant levels depending on the skills, experience, and qualifications of the candidate.
Position Summary:
Securian Financial is seeking a motivated Financial Systems Engineer to join our Financial Product Ecosystem (FPE) team, where you'll help shape the future of the enterprise-wide SAP financial system. In this hybrid role, you'll collaborate with cross-functional teams to define requirements, enhance systems, and drive innovation in an agile environment. Ideal for someone with a background in software development and a passion for continuous learning, this position offers the opportunity to grow expertise in SAP technologies while making a tangible impact on financial operations and decision-making.
Responsibilities include but not limited to:
Product & Stakeholder Collaboration
- Partner with Product Owners, System Architects, and business stakeholders to define user stories and deliver effective solutions in an agile environment.
- Own and manage incoming projects, ensuring alignment with business goals and timelines.
System Enhancement & Support
- Lead enhancements and troubleshoot issues across the SAP ecosystem.
- Support batch process resolution, including job setup, updates, and root cause analysis. This includes participation in an overnight on-call rotation quarterly for a total of approximately 2-3 weeks a quarter, supported by a collaborative team structure.
Quality & Documentation
- Ensure deliverables are testable, well-documented, and meet the needs of both technical and non-technical audiences.
- Assist with audit and security activities to maintain data integrity and compliance.
Technology Leadership & Learning
- Serve as a technical thought leader for current and future solutions, driving adoption and innovation as well as bridging the gap between technical work and business functional knowledge.
- Build expertise in SAP technologies including:
- Core SAP Tools: ABAP and FPSL (Financial Product Sub-Ledger)
- Programming & Integration: Java, Python, REST, SOAP, ABAP, HANA SDI
- Scheduling & Reporting: Control-M, SAP Fiori Tiles
Continuous Improvement
- Stay ahead of evolving technologies and proactively identify opportunities to improve system performance and user experience.
Qualifications:
- Previous experience working with financial systems such as SAP.
- Hands-on software development experience, including configuring and debugging enterprise applications using technologies such as Java, Python, REST, and SOAP.
- Familiarity with platforms such as AWS, ABAP, and HANA SDI, with a demonstrated ability to quickly ramp up in new tools.
- Strategic and analytical thinker with strong creative problem-solving skills and attention to detail.
- Experienced in agile methodologies with the ability to adapt to shifting priorities and manage multiple tasks under pressure.
- Advanced communication, facilitation, and interpersonal skills to engage diverse stakeholders and lead discussions effectively.
Preferred Qualifications:
- 3-6 years of experience as an engineering or product analyst, with a proven track record of delivering measurable business outcomes.
- Hands-on experience with SAP modules such as ABAP and FPSL.
- Bachelor's degree in Computer Science, Finance, Business, or a related field.
- Proficient in Control-M for batch scheduling and SAP Fiori Tiles for operational reporting.
- Strong understanding of batch processing, auditing practices, and financial/operational reporting workflows.
- Proven ability to communicate effectively with customers and stakeholders to ensure alignment with business goals.
#LI-Hybrid**This position willhave a hybrid working arrangement, workingin-officefor a minimum of3days aweek.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. Ifyou'reina commutable distance (90 minutes)you'lljoin us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$72,000.00 - $134,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
*Securian Financial Groups internal position title is Engineering Sr Analyst.
Position Summary:
Are you an experienced application developer passionate about creating impactful technology solutions? Securian Financial is seeking an Engineering Senior Analyst with 2-4 years of proven application development experience, specifically skilled in Java, Mainframe, and Informatica, to join our Life & Annuity Actuarial Systems Technology team. As a crucial member of our agile scrum team, you'll innovate, optimize data processing, and support critical actuarial systems, leveraging a diverse technology stack including AWS, Spring, SQL Server, and Oracle.
Responsibilities include but not limited to:
- Own critical business application support, promptly resolving complex production issues to ensure reliable and efficient operations.
- Drive modernization initiatives such as Application Rationalization and migration to AWS, significantly enhancing our systems' capabilities and performance.
- Become a subject matter expert in Individual Life and Annuity business processes, influencing strategic decisions and technical planning.
- Cultivate strong relationships with stakeholders and cross-functional teams, fostering collaboration and alignment.
- Lead and execute projects through detailed analysis, thoughtful design, robust development, rigorous testing, seamless integration, and successful implementation.
- Encourage innovation and creativity through a proactive test-and-learn approach, contributing actively to continuous improvement.
Qualifications:
- 2-5 years of proven professional experience in application development.
- Extensive experience (3+ years) in Java development, particularly using Spring and Spring Batch frameworks.
- Demonstrated ability to tackle and resolve complex technical challenges.
- Excellent communication and interpersonal skills, thriving in a collaborative team environment.
- Strong expertise in Mainframe systems and Informatica ETL tools.
Preferred Qualifications:
- Experience in system design and analysis.
- Expertise in Mainframe systems and Informatica ETL tools.
- Previous exposure to actuarial systems or financial services technology environments.
#LI-Hybrid **This position will have a hybrid working arrangement, working in-office for a minimum of 3 days a week.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$72,000.00 - $134,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
*At Securian Financial the internal position title is Infrastructure Sr Analyst.*
Position Overview
As a ServiceNow Sr. Analyst, you will be responsible for maintaining, enhancing, and automating the existing infrastructure and supporting processes for the ServiceNow Platform. Your focus will be on executing and maintaining environments that support both internal and external application solutions, ensuring technologies are available and performing to meet business needs. You will define and implement technology solutions within the ServiceNow platform that align with Securian's business objectives and overall IT strategies. You will design, develop, and deploy applications within the ServiceNow platform. Collaboration with diverse business and technology teams will be essential. You will research trends impacting the ServiceNow technology platform. Finally, you will provide direction, guidance, and thought leadership to ITSM process owners to enhance their competency in leveraging CMDB, incident, problem, asset, change, knowledge, and service catalog management processes, streamlining operations.
Responsibilities include but not limited to:
Maintain, support, and develop the ServiceNow platform via scripting and system configurations.
Establish design and capability guidelines for new and existing ServiceNow features to ensure platform integrity.
Architect and implement integrations with ServiceNow, third-party solutions, and internally developed applications.
Research, recommend, design, and implement ServiceNow platform services, including workflows, ITOM, ITBM, ITSM, Performance Analytics, CMDB, and ITAM.
Train internal associates and administrators in the use and configuration of ServiceNow applications.
Own your code from design to delivery, including test automation and detailed documentation.
Analyze, troubleshoot, and resolve ServiceNow system issues or operational support tickets.
Provide rotational after-hours on-call support for ServiceNow production issues.
Qualifications:
2+ years of engineering experience with the ServiceNow technology platform or a comparable Service Management technology platform.
Proficient in using ServiceNow or equivalent Service Management tools for analysis, design, development, and integration with other applications, including 3rd party software.
Skilled in configuring ServiceNow Discovery and Orchestration.
Project management and leadership skills with a proven ability to deliver outcomes on complex service management initiatives and transformations.
Strong verbal and written communication skills to convey technical information and ideas at all business levels.
Proven ability to effectively prioritize and execute tasks in a fast-paced environment.
Demonstrated ability to assess customer needs, creatively approach solutions, and influence appropriate courses of action.
Preferred Qualifications:
2+ years of experience deploying, implementing, administering, configuring, and/or developing solutions on the ServiceNow technology platform.
Bachelor's Degree or equivalent experience, education, and certification.
Broad technical experience that includes integrations and infrastructure build and support.
ServiceNow Administrator certification, with additional development certifications/experience (e.g., Advanced System Administration, Certified Application Developer, Application Creation).
Experience and understanding of web technologies, SaaS solutions, and development (HTML, CSS, JavaScript).
Experience with application integrations using technologies such as SOAP or REST Web Services, JDBC/ODBC, and flat files.
Experience with ServiceNow reports, dashboards, and Performance Analytics.
Knowledge of Information Protection strategies (DR, encryption).
Understanding of data management and concepts such as data normalization, record retention, and archiving.
ITIL certification V3/V4.
Project management and leadership skills (agile preferred) with proven ability to deliver outcomes on complex service management initiatives and transformations.
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$72,000.00 - $134,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
Position is hybrid with requirement to travel to Sayre, PA at least once a month.
Summary:
The Engineer, Compute System Engineering is responsible for the implementation and support of compute based infrastructure, including public, private and hybrid cloud deployment models to support critical healthcare operations across The Guthrie Clinic (TGC). This role ensures high availability and performance for clinical systems, patient care services, and administrative functions across the network. The Engineer collaborates with IT teams, vendors, and hospital stakeholders to align server infrastructure with organizational goals and regulatory requirements. This position will be a technology advocate throughout the organization for the effective application of technology to meet business needs and to support business changes and growth. Technology functions include cloud computing, database, storage, data protection, virtualization, hyperconverged infrastructure, server automation, monitoring and application delivery.
Experience:
- Preferred three to five (3 to 5) years of experience in implementing and managing Windows and Open Systems server infrastructure hybrid cloud solutions in an enterprise environment; healthcare experience preferred.
- Highly experienced information systems professional with a strong technical background and proven track record of accomplishments in a large, complex multi-level organization .
- Strong technical knowledge of VMWare ESX and Microsoft Hyper-V.
- Expertise in Microsoft Windows, Linux and AIX operating systems and management.
- Familiar with hyperconverged infrastructures such as VxRail.
- Familiar with Microsoft Azure Arc, System Center, Admin Center and SCCM.
- Familiar with cloud platforms (e.g., AWS, Azure, Google Cloud).
- Experience in infrastructure-as-code (e.g., Terraform, CloudFormation) and containerization (e.g., Docker, Kubernetes).
- Experience in scripting (PowerShell, Python, Bash, etc.)
- Familiar with application delivery solutions such as Citrix.
- Experience with storage and data protection replication methodologies.
- Experience with Epic Infrastructure such as Hyperspace.
- Experience with ITSM functionalities such as change control, CMDB and ticketing systems.
- Strong knowledge of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
- Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units.
- Demonstrated ability to facilitate evaluation of technologies and achieve consensus on technical standards and solutions among a diverse group of information technology professionals.
- Demonstrated commitment to customer service who has provided responsive and effective support, developed solid working relationships with customers, and delivered high quality, value-added services that met/exceeded customer expectations.
- Equally adept at developing technology strategies and the operation of existing technical infrastructures. Significant experience and knowledge of computing architecture and implementation of networked computing structures.
- Polished professional with demonstrated information technology experience and strong communication skills that can rapidly gain and maintain credibility with customers and IT colleagues.
- Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
- Preferred certifications include Microsoft Certified: Azure Fundamentals, VCP-DCV, ECSA.
- Responsible for installation and maintenance of server infrastructure along with upgrading/configuration and the life cycle management of hardware.
- Monitors functions of server infrastructure to ensure acceptable performance.
- Creates and maintains documentation related to server configuration and environments.
- Serves as subject matter expert across server operating systems and solutions (Microsoft Windows Server, Linux, AIX, VMWare ESX, Microsoft Hyper-V)
- Troubleshoots and resolves server and virtualization incidents.
- Maintain server patching to address security vulnerabilities.
- Collaborate with cloud compute architect to design and build functional server environments.
- Provide level 2 escalation support and troubleshooting to resolve complex server incidents and tasks.
- Stay current on cloud and systems engineering trends (e.g., serverless computing, containerization, AI-driven automation) and evaluate their potential to enhance TGC operations.
- Ensure systems, applications and data are high availability, backed up and/or replicated to meet disaster and business recovery requirements.
- Implement and enforce security requirements to protect Azure-based systems and data.
- Anticipates and provides solutions for complex problems and issues, recommends upgrades and enhancements. Rapidly absorbs complex technical and conceptual information to identify issues and implications. Able to present understandable alternatives to both technical and non-technical individuals at all levels of the organization.
- Monitors industry trends, maintains knowledge of developments in cloud computing, database, storage, data protection, virtualization, hyperconverged infrastructure, server automation, monitoring and application delivery.
- Promotes the use of TGC’s PMO methodology and standards to manage IT initiatives.
- Demonstrates commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
- Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
- Performs related duties as assigned and unrelated duties as requested.
About Us
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
Remote working/work at home options are available for this role.