Engineering Jobs in Hackensack Nj Hybrid

247 positions found — Page 6

Quality Assurance Manager
Salary not disclosed
Paterson, NJ 2 days ago

Job Overview

They are seeking a highly skilled and experienced Quality Assurance Manager to lead our quality operations and ensure strict compliance quality standards. The ideal candidate will bring deep expertise in aerospace or defense manufacturing environments, with a hands-on leadership style, and a commitment to continuous improvement and regulatory compliance.


Key Responsibilities:

Lead, manage, and support quality staff in Raw Inspection, X-Ray, NDT, Final Inspection, and Shipping departments. Ensure compliance with AS9100 and NADCAP standards across all relevant quality functions. Support the First Article Inspection and PPAP process, ensuring all documentation and validation meet standards and customer requirements. Coordinate and lead internal and external audits, including customer, regulatory, and certification audits. Develop and implement quality procedures, metrics, and reporting tools to drive continuous improvement. Investigate non-conformances, lead root cause analysis, and drive effective corrective/preventive actions. Serve as a quality liaison between internal teams and external customers. Train and mentor quality staff to maintain high standards of performance and compliance. Oversee quality documentation for final product inspections and shipping to ensure full traceability and compliance.


Qualifications:

Bachelor’s degree in Engineering, Quality Management, or a related field (or equivalent industry experience). Minimum 8 years of quality leadership experience in a manufacturing environment for aerospace or defense. Proven experience with AS9100, NADCAP, and other quality standards. Strong knowledge of NDT techniques and inspection best practices. Experience managing cross-functional teams and leading audits. Strong communication, organizational, and documentation skills. Proficiency with ERP and quality management systems (QMS).


Working Conditions:

Office and manufacturing floor environment. Minimal travel may be required for audits, training, or supplier engagement

Not Specified
Global Trade & Duty Drawback Specialist
Salary not disclosed
Passaic County, NJ 2 days ago

Global Trade & Duty Drawback Specialist

Onsite: Passaic County, NJ

Position Summary

The Global Trade & Duty Drawback Specialist will be responsible for coordinating, maintaining, and executing a compliant duty drawback program while maximizing duty recovery opportunities. This role will oversee the collection and analysis of import/export documentation, manage drawback claims, and ensure compliance with U.S. Customs regulations.

The position will also play a key role in identifying potential tariff reimbursement opportunities, including those resulting from recent U.S. Supreme Court decisions and regulatory developments, ensuring the company captures all eligible duty recovery opportunities.

Key Responsibilities

Duty Drawback Program Management

  • Coordinate, maintain, and execute a compliant duty drawback program, including data and document collection (import, export, receiving, manufacturing, etc.) and auditing prior to claim submissions.
  • Prepare and file drawback submissions and ensure timely submission of claims with appropriate documentation.
  • Direct and manage the workload of the duty drawback broker, ensuring accurate and complete data is provided.
  • Review company import/export activity to maximize duty recovery opportunities.
  • Monitor drawback bond sufficiency and work with Customs Regulatory teams to make adjustments as required.
  • Manage and document drawback refunds, ensuring accurate allocation to business units and reporting to Finance.

Trade Compliance & Tariff Strategy

  • Identify opportunities for tariff reimbursement or duty recovery, including those related to recent legal and regulatory developments affecting tariffs.
  • Maintain awareness of regulatory updates, court rulings, and federal policy changes impacting global trade and duty drawback programs.
  • Evaluate the potential impact of South American duty structures and trade regulations on company import/export operations.

Cross-Functional Collaboration

  • Drive process improvements in collaboration with Manufacturing, Accounting, and Finance to maximize refund recovery per manufactured unit.
  • Coordinate with business units, Customs Regulatory teams, and duty drawback brokers regarding drawback desk reviews and regulatory inquiries (CF28s).
  • Conduct feasibility analyses to determine eligibility for Duty Drawback and Foreign Trade Zones.

Documentation & Compliance

  • Maintain and update Drawback Manufacturing Rulings, and prepare submissions for new activities when required.
  • Maintain Standard Operating Procedures (SOPs), work instructions, templates, and documentation related to duty drawback processes.
  • Provide training and guidance to internal stakeholders on duty drawback strategies, compliance requirements, and recovery opportunities.


Qualifications

  • Bachelor’s degree or equivalent combination of education and relevant experience.
  • 5+ years of experience managing U.S. Customs Duty Drawback programs.
  • Licensed Customs Broker (LCB) or Certified Customs Specialist (CCS) required.
  • Strong knowledge of CFR Titles 15 and 19, including in-depth understanding of Duty Drawback regulations.
  • Demonstrated experience preparing and filing drawback submissions and regulatory documentation with U.S. Customs.
  • Working knowledge of international trade regulations and duties within South American markets, including import/export considerations across the region.
  • Ability to identify compliance issues and propose corrective actions and process improvements.
  • Hands-on experience with ERP systems (preferably SAP) and Global Trade Management software.
  • Advanced proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint, Visio) with strong analytical capabilities.
  • Ability to collaborate with cross-functional teams including procurement, finance, sales, logistics, order management, and engineering across multiple time zones.
Not Specified
Supply Chain Manager
Salary not disclosed
Northvale, NJ 2 days ago

CoWorx Staffing Services has a Direct Hire opportunity for a Supply Chain Manager position in the Northvale area. It is a great opportunity to work with a company that envisions a future of electrification and innovation and strives to create an inspiring workplace where their employees are integral to shaping that future.


Job Summary: We are seeking a Supply Chain Manager to join our clients team in Northvale, NJ. This role will be responsible for managing the complete Supply Chain process including Customer Service, Production Panning, Materials Planning and Ordering, Logistics, and Warehouse function for their automotive products factory.


Main Responsibilities

• Manage a diverse team through coaching, performance management, and development

• Oversee department heads for warehouse, materials, and customer service and support their strategy and execution

• Responsible for on time delivery to customer

• Coordinate the S&OP process

• Manage and execute the demand (customer service) and production plan for a 24/7 production operation

• Drive for zero material shortage and production continuity

• Maintain inventory accuracy and control

• Create a balanced inventory and working capital optimization strategy and execute through team directives

• Handle escalated customer delivery issues

• Implement continuous improvement strategies to eliminate waste and create efficiencies


Qualifications

• Bachelor’s Degree in Supply Chain, Engineering, or Business preferred

• Minimum of seven years of supply chain experience in a manufacturing industry

• Experience of managing a supply chain team

• Extensive demand planning, capacity planning, and production planning experience.

• Experience in stamping or molding operations is a plus

• Comfortable working on-site 100%

• Hands-on style leadership in all supply chain function

Not Specified
Claims Examiner
Salary not disclosed
Bergen County, NJ 2 days ago

The Claims Examiner is responsible for the investigation, evaluation, and resolution of complex residential property claims arising under Homeowners Insurance policies. This role ensures that all claims are handled in accordance with policy provisions, applicable Insurance Regulation, and internal company guidelines. The examiner provides technical claim oversight, manages third-party administrators and legal counsel, and ensures accurate claim reserving and timely claim resolution while maintaining a high level of customer service and regulatorycompliance.


Responsibilities:

  • Conduct thorough review and interpretation of homeowners insurance policies, endorsements, exclusions, and applicable deductibles to determine coverage eligibility
  • Evaluate claims in accordance with policy language, applicable state statutes, and relevant legal precedent
  • Analyze documentation including loss reports, inspection findings, repair estimates, photographs, engineering reports, and contractor invoices
  • Determine cause of loss and validate damages for residential property claims such as fire, water damage, windstorm, theft, and liability-related losses
  • Review and approve claim payments recommended by Third-Party Administrators (TPAs), independent adjusters, or internal claims staff
  • Evaluate and authorize claim reserves based on claim exposure, severity, and potential litigation risk
  • Provide technical direction and oversight to field adjusters, independent adjusters, and TPAs handling property inspections and claim investigations
  • Review adjuster reports and estimates to confirm scope of damage and repair costs
  • Ensure claim files contain complete documentation supporting reserve levels and claim outcomes for audit and regulatory review
  • Ensure claims are managed in compliance with internal claim handling procedures and all applicable state insurance regulations
  • Maintain accurate documentation and claim notes within the claims management system


Requirements:

  • Bachelors degree preferred; but not required
  • Expertise and knowledge of homeowners property coverage, including policy interpretation and claim investigation
  • Experience handling property claims within the property and casualty insurance industry
  • Ability to manage multiple complex claims while meeting regulatory and organizational deadlines
  • Highly proficient with MS Office (Excel, Word, PowerPoint)
  • Must be analytical, detail-oriented, and ability to make data-driven decisions
Not Specified
Sales Strategy & Operations Lead, Programmatic Sales
Salary not disclosed
New York, NY 3 days ago

About Pinterest:


Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.


Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.


At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.


Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

About Sales Strategy & Operations


As a Sales Strategy & Operations (SS&O) team, our mission is to power sustainable revenue growth for Pinterest with datadriven strategic insights and decision making, tight management against them and highimpact revenue management. We inform critical business decisions driving revenue growth, so team members are highly visible to senior Sales leadership at Pinterest and throughout the organization at large.


This role sits within the SS&O team supporting Programmatic Sales, partnering closely with the VP, GM Programmatic Ads Sales and Programmatic Sales leadership to shape and scale a priority growth business for Pinterest.


What You'll Do:


Reporting to the Senior Director of Sales Strategy & Operations for Agency & Programmatic, and in close partnership with the VP, GM Programmatic Ads Sales, you will develop and bring to life datadriven strategies to accelerate growth in this critical business vertical. In this role, you will:




  • Own development of the sales gotomarket strategy for Programmatic Sales - including customer segmentation, ideal customer profiles, bookofbusiness design, coverage models, sales priorities, and annual planning for Programmatic sellers.




  • Lead the analytics and forecasting engine for Programmatic Sales by designing and maintaining revenue forecasts, pipeline and coverage models, performance scorecards, and forwardlooking views that help leadership make fast, datadriven decisions.




  • Build and manage core reporting and dashboards (in partnership with Data, Finance and BizOps) that surface clear, actionable views of programmatic performance across regions, channels, partners, and products - and continually refine these based on stakeholder needs.




  • Run recurring business review cadences (e.g., weekly performance reviews, monthly/quarterly business reviews) for Programmatic Sales - owning the narrative, analyses, materials, and followup to drive accountability and execution.




  • Translate complex data into clear stories and recommendations for Sales and executive stakeholders, including diagnosing performance drivers, identifying opportunities and risks, and proposing concrete actions for sellers, leaders, and XFN teams.




  • Design and refine sales processes and workflows as new programmatic products, deal types and partners are launched and as new acquisitions are integrated - ensuring Programmatic Sales has clear ways of working, robust documentation, and measurable outcomes.




  • Partner with crossfunctional teams (Finance, Product & Engineering, Product Marketing, BizOps, Client Solutions) to define strategy and operating details for Pinterest's programmatic offering as it evolves, ensuring Sales input is grounded in data and market reality.




  • Identify and test new growth opportunities through structured experiments and analyses (e.g., pricing tests, new motion pilots, coverage and incentive changes), and operationalize successful approaches at scale.




  • Drive standardization and scalability by codifying best practices, creating reusable analytics and tooling, and aligning on shared metrics and definitions across Programmatic Sales and broader Sales orgs.




What We're Looking For:




  • 7+ years of professional experience in strategy & operations, analytics, or similar fields in a fastpaced, highly analytical environment (e.g., management consulting, investment banking, tech/media, or revenue/sales strategy & operations).




  • Direct experience in programmatic or digital advertising (publisher, platform, agency, ad tech, or consulting), with a solid understanding of SSPs/DSPs, deal types, and the broader programmatic ecosystem.




  • Exceptional analytical and quantitative skills - you are comfortable working with large, complex datasets, building models and forecasts, and stresstesting assumptions to arrive at sound, datadriven recommendations.




  • High data fluency and tool comfort - advanced proficiency in Excel/Sheets and data visualization tools (e.g., Tableau, Looker) is expected; familiarity with SQL and querying large datasets is a strong plus.




  • Proven experience building metrics frameworks, dashboards, and reporting that help senior leaders quickly understand business performance and make decisions, including owning definitions, documentation, and change management.




  • Demonstrated ability to partner closely with senior sales leaders (Director/VP+) to define strategy, build annual and quarterly plans, forecast revenue, and drive accountability against goals.




  • Strong structured problemsolving skills and comfort driving decisions in ambiguous, evolving situations where goals, data, or processes are not yet fully defined.




  • Excellent communication and storytelling skills - able to synthesize complex analyses into clear narratives, build compelling materials, and influence crossfunctional partners and senior stakeholders who may not be in your direct line of control.




  • Organized, detailoriented and strategically focused, with a track record of driving measurable impact in complex, matrixed, and fastmoving environments.




  • Bachelor's degree in a relevant field such as business, economics, statistics, engineering, or a related field, or equivalent practical experience.




InOffice Requirement Statement:



  • We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
  • This role will need to be in the office for inperson collaboration at least one day per week and therefore needs to be within a commutable distance from the Los Angeles, Chicago, New York, or Seattle offices.


Relocation Statement:



  • This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

#LI-HYBRID


#LI-AT6

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.


Information regarding the culture at Pinterest and benefits available for this position can be found here.

US based applicants only$132,298—$272,377 USD

Our Commitment to Inclusion:


Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please completethis formfor support.

Not Specified
Technical Product Owner
✦ New
Salary not disclosed
Remote, Oregon 1 day ago

IDR is hiring for a 6 Month Contract to Hire Technical Product Owner
Join a leading organization in the data technology sector, where innovation and agility drive success. This fully remote role offers the opportunity to influence key data engineering initiatives, collaborating across diverse teams to deliver impactful digital products. If you're passionate about data solutions, thrive in fast-paced environments, and possess a strong technical acumen, this is your chance to make a difference and grow your career.

Position Overview for the Technical Product Owner:
• Act as a pivotal link between Data Engineering teams and business stakeholders to facilitate successful technology delivery across digital products
• Manage and prioritize data engineering product backlog, ensuring alignment with organizational objectives
• Author user stories and acceptance criteria, leading refinement sessions and sprint planning
• Lead Agile ceremonies including daily standups, sprint reviews, and retrospectives to ensure smooth delivery
• Utilize data and AI tools to analyze issues, optimize workflows, and maintain high quality in product artifacts

Requirements for the Technical Product Owner:
• Proven experience in stakeholder interaction and managing product backlogs in an Agile environment
• Strong documentation skills and the ability to communicate complex technical requirements effectively
• Proficiency with SQL, data engineering processes, and related technologies such as Azure SQL, Data Factory, SSIS, and Azure Data Lake
• Familiarity with Microsoft tech stack and data delivery tools is highly preferred
• Solid understanding of data engineering concepts and successful delivery of technical products

What's in it for you?
• Opportunity to work remotely with flexible hours, supporting a dynamic team that values innovation and autonomy
• Competitive pay rate of $60-68/hr, leading to an annualized salary of approximately $135,000 + 10% STIP
• Be part of a company with a strong focus on data-driven solutions and cutting-edge technology adoption
• Gain hands-on experience with AI-driven processes and advanced data engineering tools

Why IDR?
• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
REMOTE


Remote working/work at home options are available for this role.
Not Specified
Applied AI Engineer
✦ New
Salary not disclosed
Remote, Oregon 1 day ago

Applied AI Engineer

Compensation:

  • Up to $150,000 base salary (direct hire w2 only, no c2c, no 1099), (flexibility on base salary for exceptional experience)

Location:

  • Hybrid / Onsite - Greater Kansas City Metro Area
  • 3 days per week onsite, 2 days remote
  • Candidates must currently reside in the KC metro area or be willing to relocate within a reasonable timeframe
  • Fully remote candidates cannot be considered

Work Authorization:

  • Must be authorized to work in the U.S.
  • No current or future visa sponsorship available

Engagement Type:

  • Full time, direct hire only
  • No third-party agencies, consulting firms, C2C, or 1099 arrangements

About the Opportunity

Vaco Highspring is conducting a confidential search on behalf of a global enterprise organization with a strong technology footprint, including a proprietary SaaS platform and a technology?enabled services business.

The organization is making a focused investment in artificial intelligence to improve internal efficiency, modernize workflows, and embed intelligent capabilities into its software platform. This role offers meaningful ownership and visibility, with a mandate to build and deploy AI systems that have real, production level impact.

The Role

As an Applied AI Engineer, you will play a key role in integrating AI across internal systems and a customer facing SaaS platform. You will work hands on with large language models (LLMs) and modern AI tooling to automate processes, build internal tools, and deliver intelligent product features.

This is a production focused role operating at the intersection of engineering, product, and business operations, with close collaboration across teams in a hybrid/onsite environment. (3-days per week onsite in Greater Kansas City Metro Area, 2-days remote work.)

Key Responsibilities

  • Design and build scalable AI powered services and tools to streamline internal workflows across multiple teams (e.g., operations, content, sales, support).
  • Develop and deliver intelligent features within a proprietary SaaS platform.
  • Integrate, manage, and optimize multiple LLMs and AI APIs (e.g., OpenAI style, Anthropic style, or comparable providers).
  • Provide technical leadership and mentorship to other engineers, including guidance on architecture, best practices, and performance.
  • Build and maintain backend systems and APIs that support AI functionality across products and services.
  • Design infrastructure for model serving, orchestration, monitoring, and lifecycle management.
  • Implement fallback strategies, model routing, and cost performance optimization.
  • Partner cross functionally with engineering, product, and business stakeholders to identify high impact AI opportunities.
  • Apply best practices related to data privacy, security, compliance, and responsible AI use.
  • Stay current with advancements in AI, LLMs, and MLOps, introducing new approaches where appropriate.

Qualifications

  • 6+ years of engineering experience with multiple years of experience in a production environment deploying AI/ML applications or infrastructure.
  • Proven experience applying LLMs or similar AI models to real business or product challenges.
  • Strong backend engineering skills (Python and/or TypeScript preferred).
  • Experience with AI/ML orchestration and deployment tools (e.g., LangGraph style frameworks, Airflow like systems, Kubeflow, Ray, or workflow automation tools).
  • Hands on experience with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).
  • Front end development experience in areas like React, Node.js, Web Development, front end web product design
  • Solid understanding of MLOps practices, including deployment, monitoring, logging, and evaluation.
  • Knowledge of data privacy, security, and ethical AI considerations.
  • Experience supporting SaaS platforms or technology driven products is a plus.
  • Strong communication skills and the ability to collaborate across technical and non-technical teams.
  • Passion for applying AI in practical, high impact ways.

Why This Role

  • High visibility and ownership of AI initiatives
  • Opportunity to build AI systems that directly impact business outcomes
  • Emphasis on production grade systems, not experimentation alone
  • Collaborative, hybrid environment with close access to stakeholders

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.


Remote working/work at home options are available for this role.
Not Specified
Power BI Developer
✦ New
Salary not disclosed
Remote, Oregon 1 day ago

W2 Only , Position is Contract to hire

Title: Power BI Developer

Duration: 4-6 Months + Contract to hire

Location: Remote

  • This role at Client is as unique as it is rewarding because of the AF IPAAL Values (Integrity, Passion, Accountability, Achievement, Leadership) and TRI Model (Trust, Respect, Inclusion).
  • This role will serve as a launchpad for a data career for candidates who are passionate about data. As a Power BI Analytics Developer on our Data Insights & Innovation team, the candidate will be a key player from day one. The role offers hands-on experience in building real reports and dashboards using Microsoft Power BI that users need to make critical decisions. The candidate will work closely with senior analysts and business stakeholders to design, develop, and maintain interactive Power BI reports and dashboards.
  • This is an excellent opportunity for the candidate to gain real-world experience in the full lifecycle of analytics development, from data modeling to visualization, in a dynamic and supportive environment.

Departmental Expectation Of Employee

  • Adheres to AF Policy and Procedures and the AF IPAAL Values and TRI Model
  • Acts as a role model within and outside AF.
  • Performs duties as workload necessitates.
  • Maintains a positive and respectful attitude.
  • Communicates regularly with the departmental leader about department issues.
  • Demonstrates flexible and efficient time management and ability to prioritize workload.
  • Consistently reports to work on time, prepared to perform duties of the position.
  • Meets Department productivity standards.

Essential Duties and Responsibilities

  • Assist in development of Power BI reports and dashboards to replace existing reports and dashboards in WebFOCUS
  • Perform data validation and quality checks to ensure the accuracy and reliability of reports.
  • Assist in development of clear, compelling, and user-friendly visualizations that tell a story and facilitate data-driven decision-making.
  • Document data sources, report logic, and development processes to ensure knowledge sharing and maintainability

Key Opportunities

  • Hands-on experience with the Microsoft Power BI and potentially connecting to various data sources
  • A deep understanding of how data analytics drives key business decisions across different functions
  • Experience working in a professional Agile/Scrum environment, managing tasks, and meeting deadlines.
  • Mentorship from experienced data professionals and opportunities for networking.

Qualifications

  • Currently pursuing a Bachelor's degree in Data Analytics, Computer Science, Engineering, Mathematics, Statistics, Renewable Energy, or a related field.
  • Basic experience with Microsoft Power BI, Tableau, or a similar data visualization tool.
  • Understanding of database concepts and data modeling.
  • Basic knowledge of SQL.
  • Strong analytical and problem-solving skills with attention to detail.
  • Ability to work collaboratively in a fast-paced, team-oriented environment.
  • Excellent verbal and written communication skills.

Americans With Disability Specifications Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

  • This is a fully remote position requiring reliable high-speed internet access and a dedicated workspace.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Remote working/work at home options are available for this role.
Not Specified
ServiceNow Principal Domain Architect - Remote
✦ New
Salary not disclosed
City/State
Norfolk, VA
Work Shift
First (Days)
Overview:
Sentara is hiring a ServiceNow Principal Domain Architect!
This position is fully remote!
Overview
The domain architect proactively and holistically leads and supports EA activities that guide the development and management of domain and infrastructure solutions. These solutions enable the organization's future-state business capabilities and drive the organization's targeted business outcomes. Technologies include data centers, infrastructure, cloud, mobile, AI, Internet of Things (IoT), blockchain, edge computing, and immersive experiences technologies.
Domain architects provide the leadership, facilitation, analysis, and design tasks required for the development of an enterprise's technical and infrastructure architecture. Domain architects create deliverables that help develop target-state guidance (standards, guidelines, individual parts, platforms, and configurations) for evolving the technical infrastructure across the enterprise, in order to enable business strategy and deliver targeted business outcomes. They enable and orchestrate the delivery of targeted business outcomes by facilitating and making technical decisions.
A Specialist Professional is a recognized subject matter expert in a job area, typically obtained through advanced education and work experience.
Responsibilities typically include
• Managing large projects or processes with limited oversight from the manager.
• Coaching, reviewing, and delegating work to lower-level professionals.
• Problems faced are difficult and often complex.
Education
  • 8+ years of relevant experience with a degree (Required)
or
  • 10+ years of relevant experience without a degree (Required)

Certification/Licensure
  • ServiceNow Architect Certification (Preferred)

Experience
  • 10 to 12 years of ServiceNow experience over all ServiceNow experience (Required)
  • Minimum 2 to 3 years of ServiceNow architect-level experience (Required)
  • ServiceNow experienced, certified Architect
  • Strong familiarity with ServiceNow Suite (e.g., ITSM, SPM, FSM, ITOM, IRM, EA etc) and platform wide analytics, AI, reporting and Virtual Agent a plus.
  • Proven ability to communicate effectively with both business and technical stakeholders.
  • Demonstrable ability to work independently, with a focus on best practice architectural design and analytical problem-solving and critical thinking.
  • Familiarity with system/software engineering lifecycle principles, including requirements analysis, functional and technical solutions development, and application support.
  • Experience working with large datasets, performing data analysis/modeling, and contributing insights for management decision-making.
Talroo-IT, Indeed
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Remote working/work at home options are available for this role.
Not Specified
Manager, Analytics Services (Consumer Experience and Call Center) - Remote
✦ New
🏢 Sentara Health
Salary not disclosed
Norfolk, Virginia, Remote 1 day ago
City/State
Norfolk, VA
Work Shift
First (Days)
Overview:
Overview
The Manager of Analytic Services leads a multidisciplinary analytics team focused on enhancing consumer and patient experience, with a strong emphasis on call center analytics and operational improvement. Collaborates with organizational leadership and key stakeholders to define, prioritize, and deliver advanced analytics solutions that drive strategic initiatives and optimize business outcomes. Utilizes expertise in Sentara's informatics infrastructure, data engineering, and visualization tools-including Databricks, Power BI, and Tableau-to develop, interpret, and communicate analytical models supporting program evaluation, operational performance, and clinical excellence.
Key responsibilities include:
Strategic Analytics Leadership: Defines consumer and patient experience analytic requirements in partnership with business and clinical leaders. Aligns analytic strategies with enterprise goals, leading projects from conception to execution using Agile methodologies.
Technical Solutions & Visualization: Designs, develops, and implements scalable analytical solutions leveraging Databricks, Power BI, Tableau, and other enterprise tools. Translates complex data into actionable insights, dashboards, and visualizations for diverse audiences.
Process Improvement & Change Management: Identifies and implements process enhancements to improve the customer journey, call center performance, and clinical quality metrics. Champions change management best practices to embed analytics-driven improvements across business units.
Stakeholder Engagement: Builds effective relationships with internal and external partners, driving consensus and stewardship of analytic priorities. Communicates findings and recommendations to executive leadership in a clear, actionable manner.
Team Leadership & Development: Manages and mentors analytic staff, fosters a culture of continuous learning and professional growth. Responsible for HR development, performance management, and recruitment. Oversees vendor relationships, including contract negotiation and management.
Project Management: Oversees a portfolio of analytics projects, ensuring timely delivery using established project management methodologies. Coordinates cross-functional teams to meet milestones, deliverables, and customer service targets.
Regulatory & Clinical Reporting: Ensures analytic solutions support regulatory compliance and clinical quality reporting, applying quantitative research design and rigorous analytic standards.
Education
  • Bachelor's Level Degree (Required)

Certification/Licensure
  • Project Management Professional Certification (PMP) - (Preferred)

Experience
  • 5+ years of experience in the Clinical/Business Sectors (Required)
  • 5+ years of experience in Healthcare (Required)
  • Proficiency with Agile frameworks, Databricks, Power BI, Tableau, and other modern analytics and visualization tools strongly preferred
  • Demonstrated experience in project management and quantitative research design, preferably within healthcare, consumer experience, or call center domains.
  • Proven success in process improvement, stakeholder management, team development, and change management initiatives.

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$106,080.00-$176,820.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Talroo-IT, Indeed,
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Remote working/work at home options are available for this role.
Not Specified
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