Engineering Jobs in Fremont

178 positions found — Page 11

Product Manager, Streaming Intelligence
Salary not disclosed
Hayward, California 1 week ago

Company Description

Whissle is bridging the missing link in multi-modal AI. We are moving beyond the slow, broken \"turn-based\" experience of current AI solutions to pioneer Streaming Intelligence. Our platform continuously interprets meaning from live multi-modal input streams (voice, text, visual) to trigger instant, contextual actions and achieve faster task completion. This zero-wait, real-time approach creates a hands-free, hyper-personalized, and ambient interaction experience.

Role Description

As the VP of Product, Streaming Intelligence, you will be the definitive product owner and strategist for Whissle's core technology and APIs. Your mission is to define, prioritize, and drive the execution of a product roadmap that capitalizes on our Streaming Intelligence differentiator.

You will work closely with the CEO, the AI/ML, and Software Engineering teams to transform our advanced models into scalable enterprise solutions.

Product Strategy & Vision

  • Own the Streaming Intelligence Vision: Define the long-term product strategy on Advanced Streaming Intelligence for speech, text, and visual input streams.
  • Platform Roadmap Leadership: Develop and execute the product roadmap for the Intelligence-API and the Ambient-BOT platform components.
  • Monetization & Market Expansion: Identify and prioritize the next categories of consumer and enterprise applications—from hyper-personalized search to audio-visual NPC controls—that can be enabled and monetized by our zero-wait technology.

Enterprise & Execution

  • Drive Enterprise Deployment: Oversee the productization and successful deployment of the platform for major enterprise clients, directly contributing to company goals.
  • Domain Adapter Strategy: Guide the development of domain adapters (e.g., HR, CX, e-commerce) to facilitate specialized enterprise use cases.
  • Security & Compliance as a Feature: Ensure all products meet high standards for security, data privacy, and compliance (e.g., SOC2/HIPAA), productizing features like real-time redaction and non-storage of sensitive information transmission.

Leadership and GTM

  • Guide the Part-Time PM: Work in partnership with the existing Product Manager to ensure tactical execution, including the launch of the Whissle App v1 and successful paid pilot programs.
  • Market Leadership: Analyze competitor activities (e.g., turn-based systems like ChatGPT, Gemini, Perplexity) and use these insights to solidify Whissle's differentiated market positioning.

Qualifications

  • 10+ Years of Product Leadership experience, with a proven track record of bringing highly technical B2B/Enterprise products to market.
  • Deep Technical Expertise in AI/ML, particularly in the areas of speech, language processing, signal processing, or multi-modal AI.
  • Exceptional Strategic Planning skills, with prior experience scaling a product which needs real-time intelligence, broad technology skills and experience.
  • Strong Business Acumen in SaaS, enterprise licensing, and API revenue models.
  • Bachelor's degree in Business, Computer Science, Engineering, or a related field; a Master's or PhD is a strong plus (especially given the team's academic background).
  • Experience with building startups will be preferred

Compensation

We are on-boarding visionary leadership on equity basis before we raise suitable money from investors in the loop.

Not Specified
Hardware Technical Program Manager
Salary not disclosed
Fremont, California 1 week ago

About the Opportunity: A fast-growing leader in consumer electronics sensory technologies (acoustics, haptics, vibration motors, micro actuators, and precision components) is rapidly expanding its motors and robotics team in the Bay Area. This high-impact role supports major global smartphone, wearable, and laptop OEMs, driving next-generation small motor systems and related modules from concept through high-volume mass production.

Green card or Citizenship required

Key Responsibilities:

  • Own and lead cross-functional program execution for micro-motors, vibration/haptics actuators, gearboxes, small robotics modules, and cooling systems (fans/blowers) from early design through NPI, prototyping, qualification, and ramp to full production.
  • Serve as the primary voice of the customer: collaborate closely with high-level clients (decision-makers at top-tier OEMs), manage build schedules/milestones, mitigate risks, resolve interdependencies, and handle commercial topics (quotes, POs, invoices, pricing/delivery).
  • Coordinate global cross-functional teams (engineering, manufacturing, quality, supply chain) and work directly with engineering/factory teams to ensure on-time delivery and quality targets.
  • Identify and drive program priorities, even when not fully defined; take full ownership of project success without requiring direct authority.
  • Support customer visits to manufacturing sites and be available outside regular hours as needed.

Required Qualifications:

  • Bachelor's degree (Engineering, Supply Chain, or related field) or equivalent experience.
  • 3–5+ years of program/project management experience (5–10 years preferred for senior fits).
  • Proven track record driving hardware/product development lifecycles in high-volume consumer electronics or related industries (smartphones, wearables, laptops, tablets, robotics/small actuators).
  • Strong understanding of NPI cycles, supply chain operations, and cross-functional team leadership.
  • Experience with Hardware, not software
Not Specified
Badging Specialist
Salary not disclosed
Hayward, California 1 week ago

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Company Overview:Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Description:

The Access Management Specialist role is responsible for processing security and access permissions for various individuals requiring building access. They also serve as a customer service representative, assisting with access control requests and troubleshooting badge-related issues. Other responsibilities include managing inventory, generating reports, and assisting with alarm remediation.

Key Responsibilities:

  • Lead day-to-day global badge operations management
  • Hands-on operational involvement including processing Jira tickets, supporting new employee onboarding, and driving continuous program improvements
  • Implement secure access zones and aide in the development of physical access infrastructure that supports identity management and RBAC/ABAC policies

Required Qualifications:

  • Minimum of 1-3 years of experience in Security, Badging, Access Control fields.
  • Proven experience with security access control systems (e.g., CCure, Kastle, Brivo, and property management access platforms)
  • Strong background in access management within security operations
  • Experience with Genetec is highly preferred

Work Schedule:

  • Primary schedule: Monday through Friday 3pm-11pm
  • Flexibility to provide support on weekends as business needs arise

Compensation

Estimated Pay Range: $30.35 - $42/hr

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Not Specified
Product Manager
Salary not disclosed
Hayward, California 1 week ago

Lawrence Harvey has been engaged by a technology company developing AI-driven software for large-scale industrial construction projects in a position that is critical to commercializing a portfolio of intelligent workflow tools embedded directly into real-world operations.

They are looking for a Product Manager who will own the end-to-end lifecycle of multiple AI agents, from discovery and rapid prototyping through pilot validation and scaled deployment. This individual will work closely with engineering and field stakeholders to map real workflows, define product direction, and merge a portfolio of agents into a cohesive commercial offering.

The successful candidate will be joining a highly technical, fast-paced, and collaborative team operating in a hands-on discovery environment and will play a key role in shaping how AI is applied to complex construction programs.

This is an opportunity to join a technology-driven organization in a role that offers true ownership, measurable impact, and direct exposure to executive leadership while building products that improve how large industrial projects are planned and executed.

The Ideal Candidate has:

• 4+ years of Product Management experience delivering B2B software from discovery through launch and iteration

• Experience building workflow-driven software tools, ideally within construction, EPC, infrastructure, or industrial environments

• Strong ability to translate operational processes into clear product artifacts, roadmaps, and measurable success metrics

• Exposure to AI, automation, enterprise integrations, or systems-of-record environments is a plus

If this aligns well with your experience, please feel free to APPLY NOW

Not Specified
Solutions Architect
Salary not disclosed
Fremont, California 1 week ago

Presales Solution Architect – US

Series AI Start-up - AI/ML

Location: San Francisco Bay Area (Hybrid)

Salary: Market-leading salary package + stock + benefits

The Role

As a Presales Solution Architect, you'll operate at the intersection of enterprise AI — helping organizations unlock predictive intelligence from the structured data that powers their business. You'll work hand-in-hand with Enterprise Account Executives and technical stakeholders to identify architectural challenges, design scalable AI solutions, and guide customers through high-impact technical evaluations that directly drive revenue.

This role is perfect for someone energized by solving complex technical problems, engaging deeply with customers, and clearly articulating how advanced AI capabilities translate into measurable business outcomes. If you thrive in fast-growth environments and want to help enterprises operationalize next-generation AI at scale, you'll excel here.

What You'll Do & Achieve

  • Drive technical discovery sessions to identify high-impact, high-value use cases where enterprise AI delivers measurable ROI.
  • Collaborate with Sales to create compelling demos, run competitive benchmarks, and prototype solutions on customer datasets to accelerate deals.
  • Own the technical vision for assigned customers, cultivating deep relationships with senior stakeholders and shaping long-term adoption strategies.
  • Lead end-to-end solution delivery, coordinating cross-functional teams — including engineers, IT, governance, and business stakeholders — to remove blockers and ensure alignment.
  • Architect scalable, production-ready solutions and integration patterns that perform reliably in complex enterprise environments, from on-prem systems to cloud VPCs and legacy infrastructure.
  • Capture patterns and insights from deployments to generate high-impact engineering feedback, informing product and model development.
  • Develop repeatable deployment strategies, reference architectures, and best-practice playbooks to accelerate the impact of the broader Solutions Architect team.
  • Travel up to 50% of the time to engage directly with customers and deliver hands-on solution experiences.

Who You Are

  • 7+ years in customer-facing technical roles (e.g., Solutions Architect, Sales Engineer, ML Engineer, Data Scientist) with proven success delivering complex AI or ML solutions.
  • Track record leading enterprise-scale technical implementations, spanning modern Generative AI or traditional machine learning systems, across cloud and on-prem environments.
  • Experienced navigating multi-stakeholder enterprise environments, balancing competing priorities, and driving deployments to completion.
  • Exceptional communicator, capable of translating complex technical concepts for both technical and executive audiences.
  • Hands-on technical expertise in data manipulation, rapid prototyping, and analysis using tools such as Python, Pandas, and SQL.
  • Collaborative, cross-functional mindset — skilled at balancing trade-offs and working effectively across teams to achieve outcomes.
  • Self-starter with the ability to own initiatives end-to-end, quickly fill knowledge gaps, and deliver results.

Follow Scout Global for more roles like this

Not Specified
Senior Project Manager
Salary not disclosed
Fremont, California 1 week ago

Senior Project Manager – Environmental & Infrastructure Projects

Join a mission-driven construction firm with a strong track record in environmental solutions and infrastructure development. This opportunity is ideal for a seasoned project leader who thrives in complex, technical environments and is ready to take ownership of impactful projects from start to finish.

What You'll Do:

As a Senior Project Manager, you'll oversee all phases of environmental and infrastructure construction projects—from planning to final execution. You'll be responsible for managing schedules, budgets, resources, and communications while ensuring work is completed safely, on time, and in compliance with regulatory standards. You'll coordinate closely with internal teams, clients, subcontractors, and regulatory agencies to keep projects moving and aligned with client expectations.

Your day-to-day will include:

  • Leading project planning, budgeting, and scheduling
  • Overseeing field operations, inspections, and logistics
  • Managing teams and subcontractors across multiple job sites
  • Monitoring compliance with environmental, safety, and quality standards
  • Reporting on progress and resolving project challenges in real time

What You'll Bring

  • Proven experience managing complex construction or environmental remediation projects
  • Strong knowledge of project planning, logistics, and permitting processes
  • Hands-on experience with inspections, safety protocols, and quality control
  • Excellent communication and stakeholder management skills
  • Bachelor's degree in Construction Management, Civil Engineering, Environmental Science, or related field
  • Familiarity with project management tools and software
  • A proactive, detail-oriented mindset with strong leadership capabilities
Not Specified
Operations Program Manager: 26-00206
Salary not disclosed

Primary Skills: Strategy (Expert), Execution (Master), AI-Tools (Advanced), Cross-functional (Proficient), Storytelling (Advanced)
Contract Type: W2
Duration: 6+ Months
Location: Milpitas, CA ()
#LP
Summary:
Join our dynamic AI Software & Platform Group at our direct client as an Operations Program Manager, where you'll be at the forefront of driving strategy, execution, and operational excellence for our next-generation AI security and platform offerings. Reporting to the Chief of Staff, you'll play a pivotal role in supporting strategic initiatives, enhancing operational workflows with AI tools, and fostering cross-functional collaboration to ensure our products meet the market's evolving needs. This position is ideal for a strategic thinker with a knack for storytelling, operational rigor, and a passion for AI technologies.
Key Responsibilities:

  • Partner with leadership to define and execute strategic planning sessions and product reviews.
  • Drive cross-functional initiatives, aligning product, engineering, and customer teams.
  • Leverage AI tools for process improvement and decision-making efficiency.
  • Create high-impact executive communications for strategic narratives and updates.
  • Lead go-to-market and launch readiness activities for AI products, ensuring customer alignment.

Must-Have Skills:

  • Strong experience in operational and strategy roles within tech domain.
  • Expertise in executive-level storytelling and presentation development.
  • Demonstrated success in leveraging AI tools for operational enhancements.

Industry Experience:

  • Prior experience in enterprise software, AI, or cybersecurity is preferred.

This role is crafted for those who excel in navigating complex, matrixed organizations and are adept at influencing without direct authority. If you're a proactive, detail-oriented professional eager to drive the next wave of AI innovations, we encourage you to apply.

ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!
Industry Leaders in IT Staffing
As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!
Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
Not Specified
Equipment Maintenance Supervisor
Salary not disclosed
Milpitas, California 1 week ago

TITLE: EQUIPMENT MAINTENANCE SUPERVISOR

D SHIFT: FRIDAY THRU SUNDAY AND EVERY OTHER THURSDAY FROM 6:00 PM TO 6:00 AM

FLSA STATUS: EXEMPT

REPORTS TO: EQUIPMENT MAINTENANCE MANAGER

SUMMARY:

Under the direction of the Equipment Maintenance Manager, the Equipment Maintenance Supervisor is responsible for overseeing and performing the repair and preventative maintenance of all industrial tools and tool sets in the wafer fab, including assisting with tool selection, qualification, and optimization on an assigned shift; analyzing various types of data and preparing weekly, monthly, and quarterly reports; and reviewing and modifying Manufacturing Process Instructions (MPI's) to ensure data remains current. This position is located in Milpitas, California.

*Must be willing to train on F shift (Friday thru Sunday and every other Thursday from 12:00 PM-12:00 AM) for a minimum of two months before moving to assigned shift.

ESSENTIAL FUNCTIONS:

  • Supervises, develops, and evaluates personnel to ensure the efficient operation of the department; makes employment-related decisions as necessary, including hiring and terminations
  • Oversees and performs the repair and preventative maintenance of all industrial tools and tools sets in the wafer fab
  • Supervisors are required to be physically on-site to perform the essential functions of this position, including making oneself available to employees, peers, and managers as needed
  • Assists with tool selection, qualification, and optimization to ensure quality, performance, and yield specifications are consistently met
  • Reviews and monitors equipment/tool performance data such as MTTR/MTBF/OEE, prepares reports, and presents findings
  • Oversees the work of vendors or field service personnel regarding repairs or maintenance
  • Reviews and updates new or existing MPI's to ensure information remains up-to-date
  • Collaborates with the Environmental Health and Safety department to ensure all preventive or routine maintenance is conducted in accordance with established safety standards
  • Schedules all required training and certification classes to ensure compliance standards are met
  • Responds to requests from employees and departments regarding equipment-related issues
  • Maintain compliance with Headway's Quality Policy
  • Manage and mentor direct reports regarding Headway's Quality Management System (QMS) as it relates to their job function
  • Sustain and provide continual improvements to the QMS as required by job function
  • Adheres to all safety policies and procedures as required
  • Performs other duties of a similar nature or level*

Job Qualifications

MINIMUM QUALIFICATIONS:

  • Bachelor's degree in Electrical, Industrial, or Mechanical Engineering and/or equivalent relevant experience
  • Five years of hands' on experience working in equipment maintenance in a high volume manufacturing facility
  • Experience using FabTime, MESA, JMP, and Statistical Process Control (SPC)
  • Proficient in the use of Microsoft Office Applications

Knowledge, Skills, and Abilities:

  • Knowledge and ability to perform routine scheduled or unscheduled maintenance in a wafer manufacturing environment
  • Knowledge of wafer manufacturing principles, processes, and equipment
  • Knowledge of management principles, practices, and techniques
  • Knowledge and ability to use Microsoft Office applications to create spreadsheets, Word documents, and presentations
  • Knowledge and ability to use MESA, FabTime, SPC, or similar wafer tracking application to analyze data
  • Knowledge and ability create reports, analyze data, and present findings
  • Able to communicate effectively, both verbally and in writing, with all levels of contractors, consultants, employees, and management
  • Able to work productively and collaboratively with all levels of employees and management
  • Able to comply with all safety policies and procedures
  • Demonstrated organizational and time management skills
  • Demonstrated project or process management skills
  • Demonstrated problem-solving and trouble shooting skills
  • Demonstrated analytical skills
  • Flexible and able to prioritize

The annual base salary for this full-time position is between $120,819.00-$177,675.00 + bonus target + benefits. Within the range the individual pay may differ depending on additional factors including job responsibilities, job related knowledge, skills, abilities, education, and experience. The annual base pay range shown is subject to change and may be modified periodically.

WORKING CONDITIONS:

The Equipment Maintenance Supervisor works in an indoor environment on a rotating schedule on D shift which is Friday thru Sunday and every other Thursday from 6:00 PM to 6:00 AM. The schedule may be altered from time-to-time to meet business or operational needs; may travel from building-to-building as needed. Works in a class 100 ESD sensitive wafer manufacturing facility; wears a cleanroom (bunny) suit, including hood, gloves, safety glasses, booties, and mask. May be exposed to hazardous conditions, chemicals, fumes, and/or gases during the course of work day; may be exposed to loud noise. Stands and walks, bends, twists, and crawls; This position requires the Equipment Maintenance Supervisor to work on-site during their scheduled shift. May occasionally be required to work in crawl spaces, shafts, or other areas that could cause claustrophobia; wears a respirator in order to adhere to safety requirements. Performs various fine grasping movements; operates a computer and enters information using a keyboard, operates a telephone, and other office equipment; may occasionally push, pull, or lift up to 30 pounds.

*Other duties of a similar nature or level are duties that may be required, but may not be specifically listed in the job description or posting.

TDK/Headway Technologies, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. Applicants requiring accommodation in order to complete the application process should contact the Headway Human Resources Department.

Not Specified
Senior Data Engineer
Salary not disclosed
Hayward, California 1 week ago

The Company

A rapidly growing data consultancy founded in 2023 by a former venture-backed biotech VC data/technology leadership team in San Francisco. The firm has already delivered 20+ engagements across tech, healthcare/biotech, finance, energy, real estate, and startups - building complex data platforms, products, and AI-driven systems.

The Role

A hands-on, senior individual contributor role for engineers who still love coding. You'll work in small teams (often 1–3 engineers) to design and build production-grade data platforms, pipelines, and products across industries.

What You'll Work On

  • High-impact, fixed-scope builds (e.g., enterprise data marts, complex migrations)
  • End-to-end data platform deployments (ETL, warehouses, BI across AWS/Azure/GCP)
  • Partnering with startups to build data-intensive products from 0 → 1

What We're Looking For

Hands-on builder

  • Actively writing production code today
  • Not removed into management or purely architectural roles

Infrastructure ownership

  • Personally deployed and operated production systems
  • Cloud, CI/CD, scaling, monitoring, reliability

End-to-end ownership

  • Taken products from idea → launch → ongoing operation
  • Comfortable operating autonomously with stakeholders

True seniority (well beyond 5 years)

  • Targeting engineers with meaningful depth and ownership
  • Strong preference for backgrounds in smaller, high-ownership environments
  • Experience wearing multiple hats (application + infrastructure + deployment)

Why Join

  • High autonomy and real technical ownership
  • Variety of industries and problems
  • Small, elite engineering team
  • Opportunity to shape a fast-scaling consultancy

Location: San Francisco (5 days a week on-site)

Salary: $190k-$250k + 10-20% bonus + equity + sign on bonus

Benefits: Full Health, Vision, Dental, Life Insurance, Commuter Benefits, Unlimited Time off, 401k matched.

Not Specified
Staff Data Scientist - Post Sales
🏢 Harnham
Salary not disclosed
Hayward, California 1 week ago

Staff Data Scientist – Post Sales

Location: San Francisco (Hybrid)

Salary: $200–250k base + RSUs

This fast-growing Series E AI SaaS company is redefining how modern engineering teams build and deploy applications. We're expanding our data science organization to accelerate customer success after the initial sale—driving onboarding, retention, expansion, and long-term revenue growth.

About the Role

As the senior data scientist supporting post-sales teams, you will use advanced analytics, experimentation, and predictive modeling to guide strategy across Customer Success, Account Management, and Renewals. Your insights will help leadership forecast expansion, reduce churn, and identify the levers that unlock sustainable net revenue retention.

Key Responsibilities

  • Forecast & Model Growth: Build predictive models for renewal likelihood, expansion potential, churn risk, and customer health scoring.
  • Optimize the Customer Journey: Analyze onboarding flows, product adoption patterns, and usage signals to improve activation, engagement, and time-to-value.
  • Experimentation & Causal Analysis: Design and evaluate experiments (A/B tests, uplift modeling) to measure the impact of onboarding programs, success initiatives, and pricing changes on retention and expansion.
  • Revenue Insights: Partner with Customer Success and Sales to identify high-value accounts, cross-sell opportunities, and early warning signs of churn.
  • Cross-Functional Partnership: Collaborate with Product, RevOps, Finance, and Marketing to align post-sales strategies with company growth goals.
  • Data Infrastructure Collaboration: Work with Analytics Engineering to define data requirements, maintain data quality, and enable self-serve dashboards for Success and Finance teams.
  • Executive Storytelling: Present clear, actionable recommendations to senior leadership that translate complex analysis into strategic decisions.

About You

  • Experience: 6+ years in data science or advanced analytics, with a focus on post-sales, customer success, or retention analytics in a B2B SaaS environment.
  • Technical Skills: Expert SQL and proficiency in Python or R for statistical modeling, forecasting, and machine learning.
  • Domain Knowledge: Deep understanding of SaaS metrics such as net revenue retention (NRR), gross churn, expansion ARR, and customer health scoring.
  • Analytical Rigor: Strong background in experimentation design, causal inference, and predictive modeling to inform customer-lifecycle strategy.
  • Communication: Exceptional ability to translate data into compelling narratives for executives and cross-functional stakeholders.
  • Business Impact: Demonstrated success improving onboarding efficiency, retention rates, or expansion revenue through data-driven initiatives.
Not Specified
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