Engineering Jobs in Everett Massachusetts Remote

Junior Project Manager

At TÜV SÜD we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD.

Your Tasks

• Coordinate certification projects from initiation through first factory inspection, including tracking file numbers, service agreements, and inspection cycles.
• Monitor annual and quarterly follow‑up service schedules, proactively identifying upcoming renewals, missed inspections, and potential compliance risks.
• Schedule factory inspections in collaboration with clients, inspectors, and PTDEs, confirming readiness and required documentation.
• Maintain accurate records of inspection activities, certification updates, and program documentation to support operational visibility.
• Liaise with PTDEs and certification agencies to track inspection findings, documentation requirements, and program updates.
• Support financial processes by verifying inspection completion, coordinating invoicing, and tracking revenue tied to recurring certification programs.
• Maintain project data in internal systems (such as PSE and SAP), ensuring projects are opened, maintained, and closed according to internal procedures.

Your Qualifications

• Associate’s or Bachelor’s degree in Business Administration, Project Management, Engineering Management, or a related field (or equivalent relevant experience).
• 2–3 years of experience in project coordination, project support, or project management in a technical, engineering, or laboratory environment.
• Strong organizational skills with the ability to manage multiple deadlines and identify risks proactively.
• Clear and professional written and verbal communication skills.
• Proficiency with Microsoft Office applications and project tracking systems.
• Preferred:
• Experience working in regulated, certification, testing, or service‑based environments.
• Ability to collaborate effectively with engineers, technical leads, and customers.
• Ability to work independently while staying aligned with management direction.

What We Offer

• A collaborative team environment within a globally recognized certification and testing organization.
• Opportunities to develop project management capabilities in a technical and compliance‑focused setting.
• Exposure to international certification agencies and industry‑recognized processes.
• A workplace culture that values diverse backgrounds, inclusive communication, and continuous improvement.

Additional Information

• The anticipated annual base pay range for this full-time position is $65,000 - 75,000. Actual base pay will be determined based on various factors, including years of relevant experience, training, qualifications, and internal equity. Additionally, we offer a comprehensive benefits package to employees, including a 401(k) plan with employer match, up to 12 weeks of paid parental leave for birthing parents and 2 weeks for other parents, health plans (medical, dental, and vision), life insurance and disability, and generous paid time off.
• Workplace model: Remote
• We welcome applications from people of all backgrounds, experiences, and perspectives.

Job Title: Food & Beverage Director

Location: Boston, MA

Salary: BOE

Skills: Food & Beverage Operations, P&L Management, Team Leadership, Banquet & Catering Management, Guest Service Excellence

About Company / Opportunity:

Located in Boston’s historic district, this luxury property combines timeless elegance with modern sophistication. It offers exceptional dining, curated events, and personalized service, making it a premier destination for both business and leisure travelers.

Responsibilities:

The Food & Beverage Director is a senior executive leader responsible for driving the overall strategy, financial performance, and operational excellence of the hotel’s Food & Beverage division. This role oversees all dining outlets, bar/lounges, banquets, catering, and in-room dining, ensuring an exceptional guest experience aligned with luxury hospitality standards. The Director partners closely with the General Manager and Executive Leadership Team to maximize revenue, elevate service standards, and position the hotel as a premier dining destination in Boston.

• Develop and execute a comprehensive Food & Beverage strategy aligned with overall hotel goals
• Collaborate with executive leadership on revenue growth initiatives and brand positioning
• Lead, mentor, and develop department heads and F&B leadership teams
• Foster a culture of service excellence, accountability, and continuous improvement

• Oversee all F&B outlets including restaurants, bars, banquets, and in-room dining
• Ensure consistent execution of service standards and guest experience across all touchpoints
• Maintain strong on-floor presence during peak periods and high-profile events
• Drive innovation in menus, concepts, and guest offerings to remain competitive in the Boston market

• Own full P&L responsibility for the F&B division
• Lead budgeting, forecasting, and financial planning processes
• Monitor and control food, beverage, and labor costs to meet or exceed targets
• Analyze performance metrics and implement strategies to improve profitability

• Partner with Sales & Catering to maximize banquet and event revenue
• Oversee menu engineering, pricing strategies, and cost analysis
• Identify new revenue streams, promotions, and partnership opportunities

• Recruit, train, and retain top F&B talent
• Implement training programs to ensure high service and operational standards
• Promote a positive, inclusive, and high-performance work environment
• Ensure compliance with labor laws and company policies

• Ensure all outlets deliver exceptional, consistent guest service
• Respond to guest feedback and implement service improvements
• Uphold luxury hospitality standards and brand reputation

• 5–10+ years of progressive Food & Beverage leadership experience, preferably in luxury or upscale hotels
• Proven experience managing high-volume hotel or resort operations
• Strong financial acumen with experience managing budgets, forecasting, and P&L
• Demonstrated success in team leadership, training, and culture building
• Experience in union environments (preferred for Boston market)
• Bachelor’s degree in Hospitality Management, Business, or related field (preferred)

• Strategic thinking and business acumen
• Operational excellence and attention to detail
• Leadership and team development
• Guest-focused mindset
• Innovation in culinary and beverage programming
• Strong communication and stakeholder management

Job Overview

We are seeking a highly skilled Mechanical Engineer to support the development of advanced mechatronics and automation systems. The ideal candidate will have strong experience in mechanical design, prototyping, and production-level development, with the ability to work efficiently in a fast-paced engineering environment.

This role involves working on innovative mechanical assemblies integrated with electronics and automation systems, supporting the entire product lifecycle from concept and prototyping to production deployment.

Key Responsibilities

• Design and develop 3D mechanical models and 2D drawings for mechatronics systems using SolidWorks.
• Perform mechanical tolerance stack-up analysis and engineering calculations.
• Develop mechanical assemblies for electronics and automation systems.
• Support rapid prototyping and production tooling processes.
• Collaborate with cross-functional engineering teams to ensure design feasibility and manufacturability (DFM).
• Manage engineering data and product lifecycle using Agile PLM tools.
• Document engineering designs and communicate technical concepts through reports and presentations.
• Support prototype deployment and testing, including occasional travel to East Coast sites.

Required Qualifications

• Bachelor’s or Master’s degree in Mechanical Engineering, Mechatronics, Robotics, or related field.
• Strong proficiency in SolidWorks MCAD for 3D modeling and 2D drafting.
• Experience with Agile PLM systems.
• Solid knowledge of mechanical assemblies, electronics integration, and automation design.
• Expertise in mechanical tolerance analysis and stack-ups.
• Hands-on experience with rapid prototyping and production tooling.
• Strong project management and problem-solving skills.
• Excellent communication and technical documentation skills.

Preferred / Additional Skills

• Thermal Simulation Analysis
• Structural Load Analysis
• Experience working in automation, robotics, or mechatronics environments

Work Environment

This position is onsite and involves collaboration with engineering teams working on cutting-edge mechatronics and automation systems. The role provides the opportunity to contribute to innovative product development from concept through production deployment.

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)

The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.

The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience

Responsibilities

• Handle tickets and calls directly to build deep product knowledge and earn customer trust
• Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
• Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
• Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
• Define and track key operational KPIs and build automations to drive ongoing efficiency
• Champion team autonomy and maintain quality standards throughout a period of significant scale

What We Need to See (Essential)

• 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
• Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
• Proficiency in maintaining & utilizing ticketing CRMs
• Demonstrated ability to thrive in hypergrowth environments and build processes from zero
• Comfort working across time zones (specifically West Coast)
• Genuine alignment with the company's mission in women's and children's health

What We’d Like to See (Bonus)

• Experience in a healthcare or regulated SaaS environment
• Familiarity with building or scaling a support function at a Series A-C stage company
• Experience with CRM automation and reporting

Location: Hybrid

Package: $60-80 per hour

Duration: 4 months

The Associate Director, Omnichannel & Marketing Capabilities is a hybrid strategic and technical leader responsible for defining and building the marketing technology infrastructure that powers Galderma's US commercial business. This role acts as the primary bridge between business strategy and technical execution, serving the four major US business units. This individual will lead the design and implementation of the technical roadmap, with a specific hands-on focus on Salesforce Marketing Cloud and Journey Builder to orchestrate complex customer experiences. This high-visibility role will partner closely with Omnichannel Leads, Brand Marketers, and IT to translate commercial vision into a functional reality, ensuring campaigns are data-informed, automated, and scalable.

Location: Boston, MA (Hybrid)

Essential Functions:

Marketing Technology Roadmap & Solution Architecture

• Define and own the technical capability roadmap, translating high-level business requirements from Brand and Omnichannel Leads into specific technical specifications and architectural designs.
• Serve as the primary technical liaison between commercial business units and IT/Global Tech teams to prioritize and implement new platform features, connectors, and integrations.
• Design scalable solution frameworks that allow for \"build once, deploy many\" capabilities across the four Galderma business units to reduce duplication and technical debt.
• Evaluate and recommend new technical tools or plug-ins within the MarTech stack (e.g., SMS aggregators, webinar connectors) to support evolving campaign needs.

Salesforce Marketing Cloud (SFMC) Operations & Execution:

• Serve as the hands-on technical administrator and architect for Salesforce Marketing Cloud, directly managing Journey Builder, Automation Studio, and Contact Builder.
• Build, test, and deploy complex, multi-step customer journeys, utilizing advanced logic (decision splits, engagement triggers) and scripting (AMPscript, SQL) to ensure flawless execution.
• Oversee the end-to-end technical production process, including audience segmentation setup, email/SMS rendering QA, and final deployment scheduling.
• Troubleshoot technical issues within the platform (e.g., API failures, data sync errors, email rendering issues) and resolve them rapidly to minimize business disruption.

Data Activation, CDP & Personalization:

• Lead the technical implementation of Customer Data Platform (CDP) use cases, configuring data ingestion rules and identity resolution logic to create unified customer profiles.
• Develop and maintain the data schema and segmentation logic required to power \"Next Best Action\" and dynamic content personalization across channels.
• Ensure all campaigns are technically configured for accurate measurement from day one, implementing proper tracking tags, parameters, and feedback loops into the data warehouse.

Governance, Vendor Management & Enablement:

• Establish and enforce technical governance standards, including naming conventions, folder structures, and data privacy compliance (consent management/opt-outs) within the platforms.
• Manage the technical output of external development vendors and agencies, reviewing their code and configuration to ensure it meets Galderma's quality and security standards.
• Create and maintain technical documentation (playbooks, data dictionaries, process flows) to support knowledge transfer and operational consistency.

Minimum Education, Knowledge, Skills:

• 8+ years of progressive experience in marketing operations, marketing technology, or digital transformation.
• Deep, hands-on technical proficiency with Salesforce Marketing Cloud, specifically Journey Builder, Email Studio, and Automation Studio.
• Experience in the pharmaceutical, biotech, or healthcare industry is preferred, but not required; experience in highly regulated industries is a plus.

Technical & Functional Skills:

• Proven experience building and managing a marketing technology roadmap and translating business needs into technical specifications.
• Experience implementing or utilizing a Customer Data Platform (CDP) (e.g., Salesforce Data Cloud, Tealium, Adobe) to drive segmentation and personalization.
• Strong understanding of HTML, AMPscript, and SQL basics for audience segmentation and content personalization.
• Demonstrated success in establishing a new capability or function within a complex, matrixed organization.
• Ability to lead through influence, bridging the gap between creative marketers and technical engineering/IT teams
• Strong knowledge of healthcare compliance guidelines, FDA regulations, and privacy standards (PRC process).
• Proven ability to lead through influence and drive change in a complex, matrix-driven organization.
• Experience in capability assessment frameworks and competency modeling.
• Experience managing external agencies and strategic vendors.
• ~10% travel.

Competencies & Abilities:

• Strategic Thinking Shapes training strategy to support commercial objectives.
• Leadership & Influence Inspires and guides peers, field teams, and stakeholders.
• Advanced Instructional Design Builds sophisticated, learner-centered solutions.
• Project & Change Management Leads complex, multi-phase initiatives.
• Analytical Insight Uses data to inform decisions and demonstrate value.
• Innovation & Agility Adopts new approaches and pivots quickly in dynamic markets.

About the Compensation:

The base salary range for this role is determined based on several factors. These include but are not limited to job accountabilities; skill sets; experience and training; certifications; work location; competitive market rates and other business needs. At Galderma, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a unique combination of factors for each role. A reasonable estimate of the hiring range for this role is $170,000-$210,000.

In addition to base salary, we provide an opportunity to participate in an annual short-term incentive program that is based on corporate performance with a multiplier focused on individual performance. We offer a competitive and comprehensive benefits program including health insurance, 401(k) plan with employer match, a generous paid time off policy, hybrid work schedules and more.

What we offer in return:

You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training.

Next Steps:

• If your profile is a match, we will invite you for a first conversation with the recruiter.
• The next step is a virtual conversation with the hiring manager
• The final step is a panel conversation with the extended team

Our people make a difference:

At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

Employer's Rights:

This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

The company is a recognized leader in the commercial faade industry, specializing in innovative glazing and curtain wall systems across North America. Known for executing complex, high-value projects with precision and professionalism, they are expanding their national project management team to keep pace with growing demand. Their approach blends craftsmanship with cutting-edge technologyand they're seeking forward-thinking professionals who can lead from anywhere.

The company is seeking a Remote Project Manager with deep experience in commercial glazing or curtain wall systems. This role is ideal for someone who thrives on ownership, excels at remote coordination, and can lead multimillion-dollar faade projects from preconstruction through closeout.

You'll manage every phase of the project lifecycleleveraging digital tools, strong communication, and a process-driven mindset to deliver on time, on budget, and on spec. While you won't be on site every day, your presence will be felt through structured collaboration, proactive planning, and a firm grasp of what it takes to keep complex installations moving forward.

Minimum three years of experience managing glazing or curtain wall projects.

Demonstrated success managing commercial construction projects remotely.

Expertise in architectural, structural, and fabrication drawings.

Strong knowledge of curtain wall, storefront, ACM, or unitized faade systems.

Comfortable leading project updates, vendor negotiations, and client coordination remotely.

Proven ability to manage contracts, track costs, and mitigate risk.

Degree in Construction Management, Engineering, or a related field (or equivalent experience).

Familiarity with Bluebeam, Procore, AutoCAD, or PM platforms.

Existing network of glazing vendors and subcontractors.

Fully remote work with flexible hours.

Collaborative, experienced, and high-performing team.

Opportunities for professional growth and leadership.

Impactful, high-visibility projects across the U.S.

Competitive compensation and benefits package.

Culture that values clarity, accountability, and trust.

The Clinical Affairs Manager will provide clinical expertise, insight, and support to clinical end-users, clinical sales specialists, sales team, Regulatory, Engineering, marketing, and other corporate departments on safe and effective use of the Teleflex Medical product portfolio with primary emphasis on the Coronary/Structural Heart franchise. This position will support the appropriate clinical application of the Coronary/Structural Heart franchise via didactic, web-based, and teleconference education, and understanding of these products and best practices. Clinical support will be provided to physicians, nurses, techs, etc., to include support for live cases/proctorships in the therapeutic areas related to focus products. The Clinical Affairs Manager will drive innovation by identifying product attributes necessary to expand into new markets, or capitalize on new clinical applications; identify new, clinically driven product and market opportunities; and perform other related duties as required. Provide support during society engagements, facilitating the exchange of scientific information in close collaboration with CMA leadership and the broader clinical affairs interventional team.

Customer Experience Representing Teleflex in a customer-facing position is a tremendous responsibility and opportunity. All CMA colleagues are expected to perform with the highest levels of professionalism, service, and ethics to strengthen the Teleflex brand and relationship with our customers. Continuous Improvement - Demonstrates initiative and critical thinking to identify, prioritize process and performance gaps. Develops solutions to deliver improved results. Exemplifies continuous improvement thought processes and focus. Culture and Values Exemplifies Teleflex values and ensures a fair, open, and productive climate that is engaging, ethical, and legally compliant. Strives to work effectively across boundaries in a complex matrix environment. Identify and support BU field efforts for the Coronary/Structural Heart franchise through clinical and educational customer needs assessment, product and procedural training, live case coverage, and assist with customer follow-up for ongoing clinical support as needed. Maintain and develop expertise on the Coronary/Structural Heart Interventional product portfolio related to the specific clinical specialty area and expertise. Identify and expand the customer base through professional networking, consultation related to best practices and the appropriate clinical use of Teleflex products, and timely professional follow-up. Support Coronary/Structural Heart educational programs with aligned educational goals and needs of the Interventional Business Unit. Support scientific exchanges of information with medical societies. Pre-conference & in-booth educational programs, meetings with scientific committees, education grant support, and research submissions (in collaboration with the Global Research & Scientific Services team). Off-label support for Teleflex products in accordance with Teleflex policy & local legal regulations

Manage utilization of HCPs in accordance with Teleflex IPPs. Coordinate efforts between cross-functional partners, including Medical Affairs, Global Research & Scientific Services, marketing, and R&D. Coordinate, participate, and manage educational, scientific activities at identified local, regional, and national trade shows/exhibitions. Serve as part of the CMA clinical expert team on product applications and troubleshooting when interfacing with SBU Leadership, Clinical Sales Specialists, and Teleflex team members. Participate as a clinical expert on project teams, committees, and in meetings with various corporate departments to provide guidance as to the clinical perspectives for the Coronary/Structural franchise. Build and support infrastructure for speaker programs supporting Teleflex Academy, webinars, training content, and programs. Coordinate and participate in content development and review of education material as needed by IA BU or CMA. Manage all business-associated administrative tasks and responsibilities to support job-related activities, to include strict adherence to the Teleflex Medical T&E policies and procedures, timely filing of required and/or requested reports, and documentation of activities via approved documents and forms. Adhere to applicable Teleflex IPPs, Teleflex Code of Ethics, and all Company policies, rules, procedures, and housekeeping standards.

Bachelor's degree is required, preferably in clinical, biology, health sciences, or engineering. Procedural experience within Interventional Cardiology and/or Structural Heart Possess a minimum of five years' clinical exposure in the medical field in the Cardiology environment. Medical Device industry supporting Clinical and Medical Affairs, strongly preferred. Proficient in Microsoft Word, Excel, and PowerPoint required; SalesForce experience preferred.

WHO WE ARE

Delta Engineers, Architects, & Surveyors (Delta) is a multidisciplinary AEC firm founded in upstate New York in 1976. Along with our corporate headquarters located near the intersection of Interstates 81, 86 and 88, Delta has additional offices across Central New York and Chevy Chase, MD, together with remote team members located across the US. We deliver engineering and architectural design services for multiple market sectors along with providing environmental, survey, landscape architecture, and ecological services to public and private clients located throughout the continental US. Delta team members take advantage of terrific opportunities to advance professionally in a supportive team-oriented culture while enjoying generous compensation and benefits package.

WHO WE NEED

We are seeking a versatile and team-oriented Structural Project Engineer in our Structural Team, ideally located in the Syracuse or Albany, NY area, or at our Endwell, NY office. Candidates located outside the designated office locations may qualify for full remote work, subject to company policy. The ideal candidate should have a Bachelor's Degree in Civil / Structural Engineering, with a minimum of 6 years of relevant experience. A PE is also required. Experience should include structural analysis, design, and detailing for concrete, steel, and aluminum structures. Experience with cable design is preferred.

The primary duties associated with this position include:

• The candidate should be proficient with the International Building Code (IBC); ASCE-7; ACI 318; ADM-2020; and AISC.
• Performing challenging 3-dimensional structural analyses and designs for a wide variety of clients using various state-of-the-art design software, including RISA 3D, SAP, RAM, and RISA Foundation.
• Responsible for serving as lead project engineer, i.e., taking responsibility for developing design, preparing detailed structural drawings using AutoCAD and REVIT, and specifications. This includes coordinating the work of junior team members and amongst other trades.
• Solving engineering problems using experience, judgment, and education and knowing when to ask for assistance when required.
• Write and review related reports for the services provided.
• Scoping projects and assisting project managers with proposal creation.
• Serving as a Quality Control reviewer for the designs of team members.
• Assisting the Team Leader in initiating, developing, and implementing continuous team improvement initiatives.
• Supporting structural work in our building projects within the Structural Facilities Group as workload warrants.
• Attending client meetings/presentations in the daytime or evenings.
• Communicating with client representatives, contractors, and suppliers.
• Participating in site visits/inspections/documentation during construction.
• Work on a variety of projects including schools, industrial facilities, commercial buildings, and governmental projects.
• This position requires an individual that has strong technical abilities with good organizational and communication skills, and the ability to work in a fast-paced market.

Additional duties will include preparing structural designs; prepare structural design summaries and detailed drawings using AutoCAD and REVIT; consider alternate designs and value engineering; and meeting scheduled project deadlines.

Delta is driven to exceed our clients' expectations on every project. Accordingly, the successful applicant for this position must be willing to occasionally work adjusted hours/overtime.

WHAT WE OFFER

Hiring Salary Range: $80,000-$110,000 (Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities along with an internal equity and alignment with market area data.)

The following are a few of the benefits that we offer:

• Paid Holidays, Vacation, Sick time
• Health and Dental Insurance
• Optional Vision, LTD and Term Life Insurance
• Enhanced Short Term Disability
• 401K Retirement Plan
• Tuition Assistance Program
• Professional Licensing Reimbursement
• Recruitment Bonus Program

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our biotech client is seeking a Communications Project Manager to support Corporate Communications and R&D Communications in a part-time freelance capacity.

This is an ongoing 20 hours/week role with an expected duration of 6 months, with potential to extend. This position is fully remote and you will be reporting directly to the VP, Enterprise Communications.

The Communications Project Manager will serve as an operational and organizational engine for two fast-moving communications teams. This role ensures projects progress on schedule, leadership receives accurate and timely reporting, and executive-ready materials are consistently delivered. The ideal candidate is proactive, highly organized, experienced in cross-functional communications, and comfortable working directly with senior leaders.

Responsibilities

• Compile weekly project updates for the VP to support executive staff meeting discussions.
• Prepare and maintain monthly team reports for Corporate Communications and R&D Communications.
• Build quarterly business reviews (QBRs), consolidating inputs from multiple workstreams into executive-ready presentations.
• Create and update executive briefing books (1-2 per week), synthesizing complex information into clear, strategic narratives.
• Attend weekly team meetings (Wednesdays at 10 AM PST and Thursdays at 11 AM PST), maintaining agendas, tracking follow-ups, and ensuring all commitments are completed.
• Coordinate project inputs across cross-functional partners; track progress, identify risks, and flag blockers.
• Gather updates from stakeholders and ensure completeness, clarity, and alignment to team priorities.
• Synthesize themes across projects to identify patterns, insights, and strategic throughlines for reporting.
• Prepare materials in polished, executive-ready formats.
• Maintain project trackers, shared documents, and operational workflows across Airtable, OneNote, and Teams.
• Support the operational organization of both communications teams as they undergo structural changes, helping maintain consistency, accountability, and predictable information flow.

Requirements

• Minimum of 3 years of experience in project management, communications, executive support, or similar roles
• Experience supporting executive communications or communications teams.
• Strong organizational skills with demonstrated success managing multiple deadlines and stakeholder inputs.
• Proactive, self-starting working style with a Type A attention to detail.
• Exceptional written communication skills and comfort preparing executive-level materials.
• Ability to confidently engage senior leaders to request updates, clarify details, and push for high quality inputs.
• Comfortable synthesizing information and identifying key themes, insights, and priorities.
• Strong collaboration skills and a personable, professional presence.

Software Required:

• Airtable
• Workfront
• PowerPoint
• OneNote

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including medical data.

Benefits

Job Title: Director of Analytics & Insights (Amazon Agency)

Location: Milwaukee, WI

Alternate location: Or home based anywhere in the US

Industry: Ecommerce (Amazon Agency)

Channel: Mostly Amazon and

Direct Reports: Team of 5-6 Analysts

Visa: No sponsorship possible. Must have valid work authorization

Job ID: ZR_9557_JOB

Remote work policy: Full remote

Job Seniority: Executive Level, Middle Management Level

Company size: Medium (50-1000 ppl)

Company Ownership: Privately Owned

Industry(ies): Ecommerce, Consumer Goods,

Function(s): eCommerce,

Region(s): Arizona, Atlanta, Boston, Chicago, Cincinnati, Las Vegas, Los Angeles Area, New Orleans, NORTH AMERICA, USA, Dallas, California, Fort Lauderdale / West Palm Beach, Houston, Colorado, Connecticut, San Francisco Area, Florida, Miami, Georgia, Illinois, Louisiana, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York City area, North Carolina, Ohio, Pennsylvania, Texas, Utah, Washington DC, Maryland, Delaware, Washington

Company Description

Our client is a well-established ecommerce services organization that supports brands in building and scaling their presence across major online marketplaces (Amazon and mostly). With a long-standing track record in digital commerce, the firm provides strategic and operational support spanning retail, media, creative and performance enablement. Its environment is collaborative, entrepreneurial and data-driven, with a strong emphasis on translating complexity into clear business value.

Objective of the Role

Our client is seeking a Director of Analytics & Insights to lead the strategic development of its measurement and insights capability. This individual will define how performance is measured, interpreted and communicated across client engagements, with a particular focus on ecommerce, digital advertising effectiveness and broader brand growth.

The role is designed for a senior leader who can combine technical depth with business judgment. The successful candidate will establish a clear vision for analytics and reporting, strengthen the quality of insight generation across the organization, and help create scalable frameworks that enable client teams to translate data into action. This position will also play an important role in shaping how advanced tools, automation and artificial intelligence support a modern analytics function.

Ideal Profile

The ideal candidate will bring a strong background in ecommerce analytics, digital advertising measurement and commercial insight generation, ideally gained within a brand-led environment, an agency, or a similarly complex client-facing business. A deep understanding of marketplace ecosystems is essential, particularly in relation to Amazon advertising, Amazon Marketing Cloud, omnichannel measurement and upper-funnel media effectiveness.

This person should be equally credible in technical and executive settings: capable of engaging with analysts, data partners and technical teams while also presenting clear, actionable conclusions to senior leadership. The right profile will combine strategic thinking, intellectual curiosity, sound judgment and the ability to bring structure to an evolving function.

Responsibilities

• Define and advance the analytics and insights vision for the organization.
• Establish scalable measurement frameworks covering retail performance, advertising effectiveness, brand growth and operational health.
• Lead and develop the analytics team, strengthening capabilities, role clarity and professional growth.
• Create clear standards for reporting, dashboards and insight delivery across client accounts.
• Improve the quality of interpretation by ensuring data is translated into commercial recommendations and action plans.
• Serve as a subject matter expert on advanced ecommerce measurement, including Amazon Marketing Cloud and omnichannel analytics.
• Partner with internal technology and engineering teams to improve data infrastructure, automation and reporting efficiency.
• Evaluate the current operating model and clarify ownership between analytics, reporting and client-facing teams.
• Support the development of advanced analyses that go beyond standard dashboard reporting and provide deeper strategic value.
• Ensure analytical output remains relevant, accurate, decision-oriented and aligned with the evolving needs of clients and the business.

Requirements

• Significant experience in analytics and insights leadership, including team management.
• Strong expertise in digital advertising measurement and ecommerce performance analysis.
• Demonstrated knowledge of Amazon advertising tools, metrics and measurement methodologies, including Amazon Marketing Cloud.
• Familiarity with omnichannel measurement, customer journey analysis and upper-funnel media evaluation.
• Advanced capability in SQL and experience with business intelligence and visualization platforms such as Tableau, Looker or similar tools.
• Working knowledge of statistical or analytical tools such as Python, R or equivalent.
• Ability to design measurement frameworks that connect media investment to broader business outcomes.
• Strong communication skills, with the ability to simplify complex analysis for non-technical audiences.
• Experience operating in a fast-paced, evolving environment with multiple stakeholders.
• Bachelor's degree required; an advanced degree is advantageous.