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Project Manager I - Platform Implementation Manager - Remote - San Francisco Bay Area
Russell Tobin & Associates is currently seeking a Project Manager I. You will work for one of our well-recognized online mobile food and delivery platform clients. The ideal candidate will have 3-5 years of work experience in onboarding customers to a new software system, implementation, project management and/or account management.
Apply now for immediate consideration!
Contract: through 07/31/2026- likely to be extended
Location: Remote
Pay Rate: $38. per hour on W2
Project Manager I - Platform Implementation Manager
Remote - but would prefer to have workers local in the following locations:
Preferred Location (Preferred, in Priority) New York City, San Francisco
Secondary Location: (Open To): Phoenix, Los Angeles, Denver, Chicago
About the team Client Commerce Platform is Client's first software-as-a-service business unit – offering a suite of products and services across online ordering, branded mobile apps, loyalty solutions, and more that enable merchants (restaurants, grocers, retailers, etc.) to reach customers through their own first-party channels.
- Within this pod, the Platform Implementation Manager (PIM) Team was created to help our merchants onboard, implement, and grow their business from day one.
- The team supports our merchants after they sign up, through their first weeks live, and delivers top-tier service and support.
We're excited about you because...
- Bachelor's degree or equivalent work experience 3-5 years of work experience in onboarding, implementation, project management and/or account management
- Able to complete tasks accurately, effectively, and on time with superb attention to detail
- Experience working successfully cross-functionally with individual contributors
- Excellent external and internal customer presentation and communication skills
- Tech-savvy: you are curious and able to dig into technical issues and troubleshoot merchant issues before escalating them to engineering
On a day to day, this means
- Working closely with the sales and account management teams to get merchants set up for success from day one:
- Setting up kick off calls and project managing the implementation of Online Ordering, mobile apps, loyalty and gift card programs for our merchants, coordinating with several internal teams to ensure merchants are using our products as soon as they sign up for it
- Technical troubleshooting of issues (within merchants websites and internally) Educating our merchants on our products: answering \"how to" questions, proactively guiding and educating them through the transition and set up process and providing operational support during the initial weeks of our products usage
- Collecting and registering feedback from merchants on our products
You will report to the Associate Manager, Strategy & Operations, and work within our Commerce Platform organization.
This primarily remote role, prefer someone close to one of our corporate hubs for easy co-working and collaboration across the team on occasion.
You're excited about this opportunity because you will...
- Drive merchant onboardings & implementations with clear, concise communication.
- Deliver strong presentations and handle merchant frustrations with grace and support.
- Train our merchants on Client's Online Ordering product and functionality.
- Leverage your tech-savviness and curiosity to troubleshoot merchants technical issues.
- Become a product expert and cross-functional subject matter expert on Online Ordering.
- Collaborate and support our sales and account management teams with their merchant implementation challenges.
- Share product and operations feedback with our team on a regular basis to share our team's trajectory and product offerings.
- Meet our team's high bar of internal and external service and timeline goals.
- Highlight opportunities for leadership to improve team workflows and merchant success.
- Be able to achieve immediate results and adapt to an evolving work environment.
- Look for ways to improve and want to shape the direction of the company.
Must be authorized to work in the United States
Why Join?
This role offers the chance to impact financial performance, gain exposure to strong leadership principles, and grow professionally—all with competitive pay and potential for long-term engagement.
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors
Where it all began...
In 1951 SF Fire Credit Union first opened its doors from a modest 10′ × 15′ office space in 17 Engine. It was from those humble beginnings—where everyone pitched in to help one another in their community—that the organization forged its way of business forever. Today, the San Francisco-based credit union has grown to $1.7B in assets and a membership that extends from the regional firefighters we trace our roots back to throughout our many neighbors in San Francisco, San Mateo and Marin Counties. Our members benefit from the ideas and principles that have shaped us: Shared trust, continuous innovation of products and services, competitive rates, and excellent member service. These qualities foster a true sense of member-ownership and strengthen the credit union's bond with the people for whom this credit union was created.
What we stand for...
There are a few things we look for those we hire at SF Fire Credit Union, regardless of role or team.
First, do they align with our values?
Be Personal – Walk the Member/Employee Path
Be a Leader – Empower, Collaborate, Own
Be Outside the Box – Innovate, Educate, Engage
Be Real – Integrity and Transparency Matter
Be the Connection – Serve our Community
Second, will they thrive in a culture like ours, where we default to trust, embrace feedback, and desire to innovate? Finally, do they share our vision to help empower members to accomplish their dreams and build lasting financial security in whatever way is most relevant to their role?
What it feels like...
Most days it feels more like going to work with a big family. Whether it's a pot luck lunch, baking birthday cakes for colleagues in the kitchen, or after-hours get together, we're here to do a great job and have a good time while doing it! We value a good sense of humor, are motivated by a higher purpose, and always bring an "in-this-together" attitude. While we're driven to do great work, we also value real work/life balance.
Is This the Career for You?
The Chief Risk Officer (CRO) is a key member of the executive leadership team responsible for the overall management of risk across the credit union. This includes enterprise risk management, compliance, internal audit, vendor management, corporate insurance, business continuity management, records retention, and fraud risk management. The CRO will ensure that the credit union operates within its risk appetite, adheres to regulatory requirements, and protects its members' assets while supporting sustainable growth and innovation.
What You Get To Do:
- Risk Management
- Develop and implement a robust enterprise risk management (ERM) framework that identifies, assesses, mitigates, and monitors risks across the credit union.
- Advise the CEO and board of directors on risk exposures and mitigation strategies, providing clear and actionable insights.
- Collaborate with executive team members and department leaders to integrate risk management practices into day-to-day operations and strategic planning.
- Internal Audit
- Oversee the internal audit function, ensuring it operates independently and effectively to assess the adequacy and effectiveness of the credit union's internal controls.
- Manage co-sourcing partners to execute against the audit plan and to ensure that control deficiencies are identified in a similar and thorough manner.
- Develop and execute a risk-based internal audit plan that addresses key operational, financial, and compliance risks.
- Report audit findings and recommendations to the CEO and board, ensuring timely resolution of identified issues.
- Vendor Management
- Manage the third-party risk management program, ensuring that third-party relationships are adequately assessed for sufficient controls (especially information security), risks and aligned with the credit union's strategic goals.
- Records Retention
- Oversee the records retention program, ensuring that all records are maintained, stored, and disposed of in compliance with legal and regulatory requirements.
- Develop and implement policies and procedures for records management, ensuring the security and confidentiality of sensitive information.
- Conduct regular reviews of the records retention program to ensure ongoing compliance and operational efficiency.
- Business Continuity Management
- Lead the development and maintenance of the business continuity plan (BCP) to ensure the credit union's ability to operate during and after a crisis or disruption.
- Coordinate and lead regular testing and training exercises to ensure preparedness and continuous improvement of the BCP.
- Corporate Insurance
- Oversee the corporate insurance program, ensuring adequate coverage for all operational, financial, and liability risks.
- Evaluate and select insurance providers, negotiate policy terms, and manage claims processes.
- Regularly review and update insurance coverage to reflect changes in the credit union's risk profile and operations.
- Own the notification process to insurance carriers and other key stakeholders for potential or actual claims.
- Compliance and Regulatory Affairs
- Ensure compliance with all applicable federal, state, and local regulations, including those specific to credit unions.
- Stay informed about changes in the regulatory environment and assess their impact on the credit union's operations.
- Collaborate with the compliance team to develop and implement policies and procedures that meet regulatory requirements.
- Team Leadership and Development
- Lead, mentor, and develop the risk management, internal audit, and vendor management teams, fostering a culture of integrity, accountability, and continuous improvement.
- Set clear goals and performance expectations for direct reports, providing guidance and support to achieve them.
- Ensure effective succession planning within the risk management and related functions.
- Board and Executive Collaboration
- Serve as a key advisor to the CEO and board of directors on all risk-related matters, providing regular updates on risk exposures, mitigation strategies, and internal audit findings.
- Collaborate with other senior executives to align risk management practices with the credit union's overall business objectives.
- Present reports and recommendations to the board's audit and risk committees, ensuring transparency and accountability.
- Strategic Initiatives
- Participate in strategic planning and decision-making processes, ensuring that risk considerations are integrated into the credit union's long-term plans.
- Lead or contribute to special projects and initiatives that involve risk management, internal audit, or compliance considerations.
- Support innovation and transformation initiatives by assessing risks and providing solutions that align with the credit union's strategic goals.
- Other duties as assigned.
What We Look For In You:
EDUCATION: A bachelor's degree in business administration, accounting or finance is required. A Master of Business Administration and Certified Internal Auditor is preferred.
EXPERIENCE: Minimum of 15 years of progressively responsible management experience in a financial institution setting. A strong background in risk management, including direct experience in developing, assessing, and performing enterprise risk assessments are required. Must also be familiar with risk management concepts and leading practices such as the COSO framework.
SKILLS & COMPENTENCIES:
- Extensive experience in a senior risk management role, preferably within a credit union, financial institution, or similarly regulated industry.
- Proven track record of developing and implementing risk management and internal audit strategies.
- Have previous hands-on experience with regulatory compliance, third-party risk management, business continuity planning, and corporate insurance program management.
- Excellent leadership skills with experience managing and developing high-performing teams.
- Exceptional communication and interpersonal skills, with the ability to engage effectively with both internal and external stakeholders.
- Willingness to "roll-sleeves" up to help the credit union achieve its broader goals.
- Analytical mindset with the ability to leverage data and insights to inform risk management decisions.
- Commitment to the credit union's mission, values, and member-first approach.
- Adaptability and the ability to thrive in a dynamic and fast-paced environment.
Note: This job description is non-contractual, or an exhaustive list and it may be added to or changed to from time to time.
Salary
This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At SFFCU, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for the San Francisco Market is an annual salary of $200,000 to $285,000.
OUR BENEFITS
We have a competitive compensation and benefits package, but the true reward of working for SF Fire Credit Union goes beyond what you'll see on a pay-stub. We genuinely care our employees and we strive to invest in their professional and personal growth. We're a relatively small organization at about 200 employees, so you can see the impact of your efforts and the value your contributions bring to our members and fellow employees.
- 401(k) and Employer Match
- Health, Vision, Dental and Life Insurance
- Annual Incentive/Bonus Program
- Tuition Reimbursement Program
- 11 Paid Holidays + Competitive PTO package
- Home & Consumer Loan Program (Discounted Rates)
- Professional development and training programs
- On-demand personal coaching resource
- Wellness Program (Discounted Gym Membership)
"Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."
Who We Are:
17A is a new type of management consulting firm. We come from places like McKinsey, Palantir, JP Morgan Philanthropies, and venture-backed Healthcare startups. We share a common goal: improving the quality of government and social services. 17A believes that trust in government is something to be continuously built and earned, through strong service delivery.
We have a dynamic core team, and partner with Consultants, known internally as Project-Based Team Members, to bring the best combination of expertise to what we do. Our team has varied skills from a range of industries and experiences, including management consulting, technology and analytics, and public service. If you've spent the early part of your career in consulting or a fast-paced analytical environment and you're ready to apply those skills to something with direct civic impact, 17A is for you.
The Opportunity:
17A is supporting a large Bay Area county agency on a technology and digital services transformation effort. This is a fully embedded, on-site role — not parachuting in. You'll work inside the agency's innovation team, sitting alongside Deputy-level leadership to help the county deliver on its mission to make government more human, more responsive, and more digital. This position is a contract role with the potential to convert to full-time after a few months.
This agency has taken a distinctive approach to transformation: rather than buying expensive new systems and hoping for the best, it's doing the hard, human-centered work of dismantling bureaucracy, redesigning how services are delivered, and building a digital culture from the inside. A core initiative — which brings departments through rapid, structured sprints to identify and address service delivery friction — will be a major focus of this role.
This is a chief-of-staff style position for a sharp, early-career operator ready to take on real ownership. You'll help senior leaders turn strategy into action — managing complex initiatives across departments, facilitating working sessions, and communicating progress clearly to executive and operational audiences.
What You'll Do
- Serve in a chief-of-staff capacity to Deputy-level leaders within the innovation team, helping translate priorities into structured plans and concrete next steps
- Support coordination and execution of digital transformation sprints, including logistics, stakeholder engagement, documentation, and follow-through on recommendations
- Facilitate working sessions with department staff and senior leaders to map current-state processes, identify friction points, and co-design improvements
- Lead and coordinate cross-functional workstreams, tracking progress, surfacing blockers, and keeping stakeholders aligned across a large, multi-department organization
- Prepare executive-level communications including briefings, memos, presentations, and decision documents for senior agency leadership
- Conduct rapid research and analysis to support emerging decisions and evolving priorities
- Help build the internal documentation, playbooks, and operational systems the innovation team needs to scale its impact countywide
- Operate as a collaborative, low-ego team member who is genuinely embedded in the agency's culture and mission
Who You Are
You're 1–2 years into your career and you're looking for a role where you can do meaningful work and see the results directly. You might be a current or former:
- Business Analyst or Associate at a management consulting firm
- Fellow or analyst at a public sector-focused organization (e.g., a government innovation lab, a civic tech organization, or a public agency)
- Analyst in a fast-paced, mission-driven environment where you built strong project management and communication muscles
The Skillset:
You'll thrive in this role if you:
- Are energized by the mission — you genuinely care about improving how government works and the people it serves
- Are comfortable operating with ambiguity and building structure where there isn't any yet
- Have strong project management instincts and can keep multiple workstreams moving simultaneously
- Can communicate clearly and credibly with both frontline staff and senior leaders
- Understand that real transformation requires engineering culture, not just deploying technology
- Are ready to be embedded — not just advisory — and want to see the direct impact of your work
- Are based in or willing to relocate to the Bay Area
Bonus if you have:
- Familiarity with local or county government operations
- Experience with digital services, human-centered design, or service delivery improvement
- Prior exposure to process redesign, organizational change, or operational improvement
- Interest in civic technology and the future of public service delivery
Location:
This position is based out of San Francisco California and you must reside within the area. If you are interested in remote-only opportunities, please consider joining our Network for future roles.
Compensation:
Due to the nature of our business and the clients that we partner with, compensation for this position (and all of our opportunities) depends on the skillset, tenure, and experience that you possess. These specific positions have a range of 90,000- 120,000 annually. Depending on the type of work you do with us, you may be eligible to receive medical benefits and other perks.
Accommodation Statement:
Improving public service delivery requires a team with diverse backgrounds and perspectives. We are an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based race, color, creed, religion, national origin, sex, gender identity, sexual orientation, disability, age, marital status, familial status, pregnancy or pregnancy-related conditions, domestic violence victim status, prior arrest or conviction record, military status, predisposing genetic characteristics, membership or activity in a local human rights commission, or status with regard to public assistance.
We encourage and welcome applicants who identify with groups traditionally underrepresented in government to apply.
Please contact , if you would like to request reasonable accommodation during the application or interview process.
Not interested in this specific opportunity but want to make an impact with the work you do? Join our Network for future consulting opportunities within the public service sector!
Looking for a Gen AI architect with 15+ years experience and 8+years experience focusing on Model Optimization, Fine-Tuning & Strategic AI in San Francisco, CA.
Role Summary:
You represent the pinnacle of Applied AI engineering. You are not just using APIs; you are optimizing the models themselves. You understand the mathematics behind the attention mechanism, you know how to squeeze performance out of GPUs, and you can customize models for specific domains. You provide the high-level technical vision and handle the most difficult edge cases. .
Key Responsibilities:
Model Fine-Tuning: Implement PEFT (Parameter-Efficient Fine-Tuning), LoRA, and QLoRA to adapt open-source models (Llama 3, Mistral) to specific client domains.
Optimization & Quantization: Perform model quantization to reduce inference costs and latency without sacrificing quality. Manage Dense Vectors and embedding optimizations.
State-of-the-Art Exploration: Continuously research and implement the latest advancements (e.g., State Space Models, Long-Context optimizations) into client deliverables.
Strategic Consulting: Act as a trusted advisor to C-level client executives, defining the \"Art of the Possible\" and guiding long-term AI roadmaps.
Technical Requirements:
Deep Learning: PyTorch/TensorFlow, Transformers architecture internals, Attention mechanisms.
Model Ops: Serving custom models (vLLM, TGI), GPU memory management, Quantization techniques (GGUF, AWQ).
Advanced Data: Training data curation, synthetic data generation, RLHF concepts.
Tech Leadership: Ability to define the technical culture and set standards for the entire FDE organization.
Soft Skills:
Executive communication and ability to influence C‐level leaders.
Thought leadership and industry presence (conferences, playbooks, forums).
Cross‐org leadership and conflict resolution.
Ability to define long‐term AI vision and cultural standards.
Strategic decision‐making balancing cost, risk, and performance.
Fractal is a strategic AI partner to Fortune 500 companies, with a bold vision: to power every human decision in the enterprise. We believe the future belongs to organizations that combine human imagination with intelligent systems—and Fractalites are the ones building that future. As we scale our Technology, Media & Telecom (TMT) practice in the United States, we are looking for a senior, client-facing Head of Engineering to shape and deliver world-class Data & AI platforms for leading Technology, Media & Telecom organizations.
This is not a back-office engineering role. This is a consulting-led, client-facing engineering leadership position for someone who is equally comfortable whiteboarding architecture with principal engineers, rolling up their sleeves with delivery teams, and advising CIOs, CTOs, and CDOs in the boardroom.
Learn more at Fractal | Intelligence for Imagination.
Note: This position is not eligible for Immigration Sponsorship at this time.
About the Role
This is a four-axis leadership role requiring technical depth, executive presence, team leadership, and embedded delivery. You'll work directly with top technical and functional leaders at some of the largest TMT companies in the world.
As Head of Engineering for Fractal's Technology, Media & Telecom (TMT) vertical, you will personally shape the architecture of mission-critical AIML platforms, often in first-party tech stack, and develop/drive the team of ICs who bring them to life.
Responsibilities
Some engagements will look like a traditional advisory model. Others will look a lot more like Forward Deployed Engineering: your team embedded inside a client's engineering org, working within their first-party tech stack, shipping production code alongside their engineers, and earning influence through technical credibility, not org chart position.
You will need to be in the room when the technology roadmap needs to change. When a business pivot, a new regulation, or a technology shift forces a rethink mid-execution, you are the person who picks up the marker, walks to the whiteboard, and redraws the architecture in real time, credibly, for the CTO, and Principal Engineering leaders simultaneously.
Technical Depth (Hands-On Architecture)
- Own AI/Data platform architecture decisions — from Lakehouse design and real-time streaming to MLOps, LLMOps, and AgentOps pipelines in production
- Serve as the technical authority for Fractal's TMT engineering practice — defining standards, reviewing design, and holding the bar on reliability, scalability, and security
- Translate ambiguous business problems into concrete, buildable platform architectures — and stay close enough to execution to know when something is not working
- Drive the industrialization of GenAI: moving clients from proof-of-concept to enterprise-grade, governed, and observable AI systems
Executive Presence & Live Architectural Thinking
- Command the room with senior client leadership — CIOs, CTOs, CDOs, and their direct reports - as a peer, not a vendor
- Whiteboard new architectural directions on the spot: when a business pivot, acquisition, regulatory shift, or technology breakthrough forces a mid-execution rethink, you synthesize it into a credible, buildable path forward live, in the room, without needing a week to prepare a deck
- Translate between two worlds simultaneously: make the architecture legible to a CFO and rigorous enough to satisfy a principal engineer in the same session
- Shape client roadmaps at the strategic level; identifying where the current plan is under-ambitious, over-engineered, or misaligned with emerging AI capabilities, and steering accordingly
- Represent Fractal at the highest level of client relationship
Team Leadership (Building & Driving Senior ICs)
- Develop and lead a high-performing group of individual contributors. principally senior and staff engineers, ML engineers, and data platform engineers
- Create the engineering culture: rigorous delivery standards, architectural thinking, and a bias toward elegant, production-grade solutions over quick fixes
- Build leadership depth within the team, identifying principals who can own programs and grow into broader roles
- Partner across Fractal's global AI and engineering Capability functions to staff programs strategically and raise capability across the TMT practice
Forward-Deployed & Embedded Delivery
- Lead and run FDE-style engagements where your team operates inside the client's engineering environment
- Navigate and deliver within client-owned, first-party technology stacks: proprietary data platforms, internal ML infrastructure, custom orchestration systems, and bespoke toolchains that do not appear in any industry survey
- Adapt quickly to non-standard environments, understanding a client's internal platform deeply enough to extend it, integrate into it, and earn the trust of their engineering staff
- Balance the tension between what Fractal does best and what the client's stack demands, knowing when to bring pattern, when to adapt, and when to advocate for a better path
- Set the standards for how Fractal operates in deeply embedded engagements: how we onboard, document, transfer knowledge, and leave clients stronger than we found them
Candidate Profile
Technical Qualifications
TMT clients bring genuinely hard problems on both open and proprietary infrastructure. Expect to architect and oversee:
- GenAI systems: RAG architectures, LLM fine-tuning pipelines, agentic workflow orchestration, and LLMOps observability
- AI-powered products: personalization engines, churn prediction, content recommendation, and network fault detection
- Client-proprietary ML infrastructure: internal feature stores, custom model serving layers, bespoke experiment tracking systems, and first-party orchestration frameworks
- Cloud-native infrastructure across AWS, Azure, and GCP with enterprise-grade governance, security, and compliance baked in
- Real-time and event driven data pipelines (e.g. network telemetry)
- Modern Lakehouse platforms (Databricks, Snowflake, Delta Lake, Iceberg) at petabyte scale and proprietary data platform equivalents at leading tech-forward TMT organizations
Non-technical Qualifications
We are particularly interested in leaders from environments where engineering rigor, client accountability, executive presence, and AI depth all coexist including Forward Deployed Engineering, elite data/ML platform teams, and senior hyperscaler architecture practices.
- 15–20 years of experience spanning AI/data engineering and technical leadership with clear evidence of owning architecture at scale
- Deep hands-on experience deploying AI/ML/GenAI systems in production, in addition to advising on them
- Demonstrated executive presence: you have walked into a CTO or CDO review, redrawn the architecture based on new constraints, and left the room with alignment
- The ability to whiteboard fluently under pressure, synthesizing a team's in-flight work with a new business direction, making it rigorous enough for engineers and clear enough for executives, on the spot and without a rehearsal
- Experience operating within client-owned or non-standard technology stacks - you have learned a proprietary system, earned trust from skeptical internal engineers, and delivered production-grade results inside someone else's infrastructure
- A track record of leading senior engineers and building high-performance ML/engineering teams, including hiring, coaching, and developing principal-level ICs
- Direct executive engagement experience - you have influenced CIO/CTO/CDO decisions and can hold your own in a room with technical and non-technical stakeholders at once
- Strong cloud-native fluency across one or more hyperscalers, with genuine depth in data platform patterns (streaming, batch, Lakehouse, governance)
Strong Preferences
- Experience in TMT vertical — hi-tech, telco, media platforms, streaming infrastructure, ad tech, or content delivery at scale
- Prior work in FDE-style or embedded delivery models where your team shipped inside a client codebase and was evaluated by their engineering standards, not just deliverable milestones
- Comfort with the ambiguity of 1P stack environments: you have debugged undocumented internal tools, extended proprietary frameworks, and figured out how to make external expertise land inside a closed ecosystem
- A personal reputation for architectural clarity: the person colleagues call when a problem needs to be drawn, not just describe
- Contributions to the ML/AI community: open source, publications, conference talks, or influential architectural patterns
Who Thrives Here
The Fractalite mindset is curious, rigorous, and impact driven. You will thrive in this role if you:
- Enjoy being client-facing and accountable for outcomes.
- Are comfortable navigating ambiguity, scale, and complex stakeholder environments.
- Believe great platforms come from strong engineering culture plus disciplined execution.
- See AI not as a novelty, but as a core enterprise capability that must be engineered responsibly.
Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Location: United States
At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.
This is a remote position, so you'll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.
This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.
GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.
Join Our Team
We are looking for an experienced leader in experimentation methodology to join our core Applied ML team. The Applied AI and Machine Learning team handles large-scale data to support many business areas. We develop a cohesive navigation experience across channels and web pages. Our goal is to simplify and improve the shopping experience for everyday entrepreneurs worldwide, helping them quickly find what they need on our website.
In this leadership role, you will enhance the strategic direction of our experimentation methodology efforts. You will use simulations and reinforcement learning, ensuring consistency with business objectives, and supporting cross-functional teams in data-informed experimentation solutions. You will guide teams working at the intersection of large-scale foundation models, multi-agent systems, and RL-based optimization, encouraging a culture of collaboration, innovation, and technical excellence.
What you'll get to do...
- Define and drive the strategic roadmap for AI driven experimentation methodology, aligning initiatives with organizational goals and business impact
- Supervise and mentor teams of scientists and engineers, providing technical guidance and career development
- Promote meticulous experimentation, including the development of simulation environments and robust evaluation frameworks using machine learning and RL
- Collaborate with product, engineering, and business teams to translate research outcomes into scalable, production-ready experimentation solutions
- Facilitate knowledge sharing and cultivate a collaborative, innovative environment across the Applied ML team and broader organization
Your experience should include...
- 3+ years of professional experience managing and leading high-performing teams, including mentoring and coaching team member to achieve organizational goals
- 5+ years of professional experience in experimentation methodology, Reinforcement Learning, and software development
- 2 + years of professional with experimentation platforms, data pipelines, and analytical tools to guide methodological rigor
- A deep understanding of statistical principles, causal inference, and experimental design for large-scale digital products
- A track record of partnering effectively with experimentation platform teams, product managers, and business stakeholders to drive data-informed decision-making
- 5+ years of professional experience translating complex statistical concepts into actionable insights for technical and non-technical audiences
- The ability to define and implement a vision for experimentation best practices across diverse product areas
You might also have...
- Master's in computer science or equivalent quantitative fields
We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.
We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.
About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us.
At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.
GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.
Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.
Remote working/work at home options are available for this role.
Location Details: United States - Remote
At GoDaddy the future of work looks different for each team. Some teams work in the office full-events or offsites. This is a remote position, so you'll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or offsites.
This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.
GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.
Join our team
Do you want to be an Information Security Leader at GoDaddy? GoDaddy's Product Security group is looking for a Principal Security Engineer to join our organization. Can you solve large scale and cross-company issues, while ensuring that partnership with the development and operational communities remains in front of mind?
GoDaddy is looking for a Principal Security Engineer to apply their hands-on technical skills, strong leadership abilities, and an eagerness to design solutions to complex problems. You must be comfortable with communicating to stakeholders, performing security assessments and prioritizing security risks, creating/presenting high-quality deliverables.
What you'll get to do...
- Identify security threats in applications and infrastructure and provide remediation mentorship to system owners.
- Join forces with SRE and development teams to find new and creative ways to reduce the occurrence of vulnerabilities at scale.
- Build repeatable/reusable security processes and frameworks.
- Review quality issues and work towards detecting security flaws both obvious and discrete.
- Assist with scoping prospective projects, participating in projects from kickoff through "definition of done" via end-to-end ownership.
- Use your industry experience to own and drive resolution and retest complex security events, policy questions and technical security risks.
Your experience should include...
- 7+ years of progressive security engineering experience across Security Architecture, Cryptography, Network, Cloud, Mobile, and Web Security.
- Skilled in Secure Development Lifecycle, Security by Design, and Shift Left methodologies.
- Proficient in Threat Modeling, Architecture Review, Penetration Testing, Code Review, SAST, and DAST.
- Strong scripting abilities in languages such as Python, C, C++, Java, Ruby, and PowerShell.
- Adept at applying security best practices for compliance, with excellent problem-solving and communication skills.
You might also have...
- Bachelor's degree in computer science or related field.
- Master's degree or PhD in Computer Science or related field.
- Hosting industry and/or cloud Experience.
- Experience in hardware security.
We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.
We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.
About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us.
At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.
GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.
Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.
Remote working/work at home options are available for this role.
Location Details: United States - Remote
At GoDaddy the future of work looks different for each team. Some teams work in the office full-events or offsites. This is a remote position, so you'll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or offsites.
This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.
GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.
Join our team
Do you want to be an Information Security Leader at GoDaddy? GoDaddy's Product Security group is looking for a Principal Security Engineer to join our organization. Can you solve large scale and cross-company issues, while ensuring that partnership with the development and operational communities remains in front of mind?
GoDaddy is looking for a Principal Security Engineer to apply their hands-on technical skills, strong leadership abilities, and an eagerness to design solutions to complex problems. You must be comfortable with communicating to stakeholders, performing security assessments and prioritizing security risks, creating/presenting high-quality deliverables.
What you'll get to do...
- Identify security threats in applications and infrastructure and provide remediation mentorship to system owners.
- Join forces with SRE and development teams to find new and creative ways to reduce the occurrence of vulnerabilities at scale.
- Build repeatable/reusable security processes and frameworks.
- Review quality issues and work towards detecting security flaws both obvious and discrete.
- Assist with scoping prospective projects, participating in projects from kickoff through "definition of done" via end-to-end ownership.
- Use your industry experience to own and drive resolution and retest complex security events, policy questions and technical security risks.
Your experience should include...
- 7+ years of progressive security engineering experience across Security Architecture, Cryptography, Network, Cloud, Mobile, and Web Security.
- Skilled in Secure Development Lifecycle, Security by Design, and Shift Left methodologies.
- Proficient in Threat Modeling, Architecture Review, Penetration Testing, Code Review, SAST, and DAST.
- Strong scripting abilities in languages such as Python, C, C++, Java, Ruby, and PowerShell.
- Adept at applying security best practices for compliance, with excellent problem-solving and communication skills.
You might also have...
- Bachelor's degree in computer science or related field.
- Master's degree or PhD in Computer Science or related field.
- Hosting industry and/or cloud Experience.
- Experience in hardware security.
We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.
We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.
About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us.
At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.
GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.
Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.
Remote working/work at home options are available for this role.
Location Details: Remote, United States
At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.
This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you'll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you'll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role's hybrid or remote designation.
This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.
GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.
What you'll get to do...
Define the Enterprise Integration & Partner Platform Strategy
- Lead the strategy and roadmap for GoDaddy Commerce's headless commerce APIs and partner SDKs that enable external software platforms to embed payments and commerce workflows.
- Develop a clear vision for who integrates with us, why, and how — prioritizing integrations that deliver high merchant and partner value aligned to our platform core competencies.
- Build and maintain a deep understanding of partner evaluation criteria, technical architecture, and enterprise buyer needs — positioning GoDaddy Commerce competitively alongside platforms like Stripe, Adyen, and Finix.
Champion Enterprise & ISV Partner Workflows
- Serve as the voice of enterprise software partners — from technical architects to product leaders — ensuring our APIs, documentation, and certification processes reflect the needs of real integration teams.
- Map and optimize end-to-end partner workflows: onboarding → certification → go-live → reporting → revenue share → compliance.
- Translate integration complexity (devices, stores, payment endpoints, invoicing, virtual terminals, headless POS) into scalable, configurable platform solutions.
Drive Payments & Commerce Platform Capabilities
- Partner with engineering to define APIs and services for payments, orders, catalog, inventory, customers, and sales channels that support both embedded and in-person commerce.
- Build support for advanced enterprise requirements including:
- Multi-entity and multi-location configuration
- Reporting and commissions APIs
- Activity and transaction tracking
- Risk and fraud scoring hooks
- Customer authentication and tokenization flows
- Reseller administrator portal
- Collaborate with Payments, Risk, and FinOps teams to ensure accurate settlement, reporting, and reconciliation across embedded payment flows.
Influence and Collaborate with Enterprise Clients
- Meet directly with enterprise partners and resellers to understand their technical and business integration needs, gather feedback, and guide co-development pilots and close sales.
- Partner with Business Development and Solutions Engineering to support partner evaluation cycles, ensuring APIs, sandbox tools, and documentation demonstrate enterprise-grade capability and reliability.
- Translate client conversations into actionable platform requirements, balancing enterprise flexibility with platform scalability.
Deliver Hypothesis-Driven Product Discovery
- Use experimentation and partner pilots to validate API features and developer experiences before scaling.
- Measure what matters: partner integration velocity, merchant attach and retention, API usage, revenue contribution, and partner NPS.
- Continuously iterate roadmap priorities based on adoption, partner satisfaction, and ecosystem performance.
Scale and Evangelize the Partner Platform
- Collaborate with GTM and Solution Engineering to create integration blueprints, API playbooks, and sandbox environments that reduce time-to-value for new partners.
- Define certification standards and reference architectures for recurring vertical use cases.
- Share insights and findings across GoDaddy Commerce to shape our long-term platform strategy for embedded commerce and payments.
Your experience should include...
- 8+ years of product management experience in platform, API, or payments products, with deep knowledge of payments architecture and commerce primitives.
- 2+ years of ISO 8583 financial messaging experience.
- Proven success embedding payments/commerce into enterprise ISV and middleware platforms with measurable adoption outcomes.
- Expert in headless and API-first product development, including API design tradeoffs, SDK usability, and developer enablement.
- Strong client-facing skills leading discovery, solution reviews, and executive briefings with enterprise partners.
- Track record of cross-functional influence across engineering, business development, operations, and compliance teams.
You might also have...
- Experience with platforms such as Stripe Connect, Adyen for Platforms, Finix, Square Developer Platform, or Shopify's Partner APIs.
We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.
We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.
About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us.
At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.
GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.
Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.
Remote working/work at home options are available for this role.
Location Details: Remote, United States
At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.
This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you'll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you'll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role's hybrid or remote designation.
This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.
GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.
What you'll get to do...
Define the Enterprise Integration & Partner Platform Strategy
- Lead the strategy and roadmap for GoDaddy Commerce's headless commerce APIs and partner SDKs that enable external software platforms to embed payments and commerce workflows.
- Develop a clear vision for who integrates with us, why, and how — prioritizing integrations that deliver high merchant and partner value aligned to our platform core competencies.
- Build and maintain a deep understanding of partner evaluation criteria, technical architecture, and enterprise buyer needs — positioning GoDaddy Commerce competitively alongside platforms like Stripe, Adyen, and Finix.
Champion Enterprise & ISV Partner Workflows
- Serve as the voice of enterprise software partners — from technical architects to product leaders — ensuring our APIs, documentation, and certification processes reflect the needs of real integration teams.
- Map and optimize end-to-end partner workflows: onboarding → certification → go-live → reporting → revenue share → compliance.
- Translate integration complexity (devices, stores, payment endpoints, invoicing, virtual terminals, headless POS) into scalable, configurable platform solutions.
Drive Payments & Commerce Platform Capabilities
- Partner with engineering to define APIs and services for payments, orders, catalog, inventory, customers, and sales channels that support both embedded and in-person commerce.
- Build support for advanced enterprise requirements including:
- Multi-entity and multi-location configuration
- Reporting and commissions APIs
- Activity and transaction tracking
- Risk and fraud scoring hooks
- Customer authentication and tokenization flows
- Reseller administrator portal
- Collaborate with Payments, Risk, and FinOps teams to ensure accurate settlement, reporting, and reconciliation across embedded payment flows.
Influence and Collaborate with Enterprise Clients
- Meet directly with enterprise partners and resellers to understand their technical and business integration needs, gather feedback, and guide co-development pilots and close sales.
- Partner with Business Development and Solutions Engineering to support partner evaluation cycles, ensuring APIs, sandbox tools, and documentation demonstrate enterprise-grade capability and reliability.
- Translate client conversations into actionable platform requirements, balancing enterprise flexibility with platform scalability.
Deliver Hypothesis-Driven Product Discovery
- Use experimentation and partner pilots to validate API features and developer experiences before scaling.
- Measure what matters: partner integration velocity, merchant attach and retention, API usage, revenue contribution, and partner NPS.
- Continuously iterate roadmap priorities based on adoption, partner satisfaction, and ecosystem performance.
Scale and Evangelize the Partner Platform
- Collaborate with GTM and Solution Engineering to create integration blueprints, API playbooks, and sandbox environments that reduce time-to-value for new partners.
- Define certification standards and reference architectures for recurring vertical use cases.
- Share insights and findings across GoDaddy Commerce to shape our long-term platform strategy for embedded commerce and payments.
Your experience should include...
- 8+ years of product management experience in platform, API, or payments products, with deep knowledge of payments architecture and commerce primitives.
- 2+ years of ISO 8583 financial messaging experience.
- Proven success embedding payments/commerce into enterprise ISV and middleware platforms with measurable adoption outcomes.
- Expert in headless and API-first product development, including API design tradeoffs, SDK usability, and developer enablement.
- Strong client-facing skills leading discovery, solution reviews, and executive briefings with enterprise partners.
- Track record of cross-functional influence across engineering, business development, operations, and compliance teams.
You might also have...
- Experience with platforms such as Stripe Connect, Adyen for Platforms, Finix, Square Developer Platform, or Shopify's Partner APIs.
We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.
We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.
About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us.
At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.
GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.
Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.
Remote working/work at home options are available for this role.