Engineering Jobs in Dorchester, MA
189 positions found — Page 6
Title: Inventory Analyst
Location: Boston, MA (5 days onsite)
Hours: 8-5 PM EST
Duration: 6 Month Contract-to-hire
Pay Range: $30- 39/ hr
Job Description:
As a Temporary Inventory Analyst, you’ll be part of a cross-functional team whose mission is to lead IonQ on its journey to build the world’s best quantum computers to solve the world’s most complex problems.
This position will be responsible for receiving, stocking, pulling, issuing and adjusting inventory at IonQ’s Seattle office. This position is an in-person role.
Responsibilities:
- Interface with delivery drivers to receive and ship packages
- Unbox inbound packages, verify inventory to packing slip and perform receiving and stocking transactions in NetSuite or in applicable tracking system
- Pack outgoing packages and schedule couriers as needed
- Kit material for use in manufacturing/engineering applications
- Issue parts as needed for manufacturing/engineering applications
- Assist with designing a methodology for parts organization in a small warehouse environment and point-of-use floor stock
- Other duties as assigned
You’d be a good fit with:
- High school diploma required
- Ability to work well with representatives from other functional areas (e.g., engineering, procurement)
- Ability to work in an environment with high levels of ambiguity and limited direction
- 5+ years of experience in inventory management/warehousing environment
- Ability to lift material up to 50 lbs and stand for extended periods
- Ability to use material handling equipment (e.g., pallet jack)
- Professional written communication skills
You’d be a great fit with:
- Experience performing material-related transactions (e.g., receiving, kitting, issuing, cycle counting) in an ERP system, ideally Oracle NetSuite
- Experience in a high-functioning warehousing environment
- Experience setting up a warehouse with an organized parts identification schema
- High levels of ownership and the willingness to roll up your sleeves, dig deep, solve problems, and deliver results
- Previous people management/leadership experience
Benefits packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law
About SiPhox Health
SiPhox is bringing silicon photonics diagnostics out of the central lab and into the home. We combine photonics, microfluidics, embedded systems, and semiconductor grade manufacturing to quantify multiple biomarkers in minutes on a coffee maker sized device. Our goal is to build the first mass market photonic blood analyzer and dramatically expand access to precision diagnostics.
Our mission is simple but ambitious. We want to make healthcare proactive instead of reactive by enabling people to measure their health frequently, easily, and affordably.
Position Summary
We are looking for a high velocity talent builder who thrives on identifying exceptional people and convincing them to join an ambitious mission.
You think about recruiting from first principles. Talent density matters. Speed matters. Every hire shapes the trajectory of the company.
You will own recruiting end to end across the company. From writing job descriptions and sourcing candidates to closing offers and building long term talent pipelines.
This role is ideal for someone who loves operating with extreme ownership, high autonomy, and measurable impact.
What You Will Do
• Own the hiring pipeline
• Manage full cycle recruiting across engineering, science, manufacturing, operations, and business roles
• Partner directly with founders and hiring managers to define roles and hiring strategies
• Source exceptional candidates
• Run outbound sourcing campaigns on LinkedIn and other platforms
• Identify and engage top talent before they are actively looking
• Build talent pipelines
• Map talent markets for difficult roles
• Maintain warm pipelines so the company can hire quickly when new roles open
• Run the hiring process
• Screen candidates and coordinate interviews
• Manage candidate communications and ensure a great experience
• Lead offer discussions and close candidates
• Improve recruiting systems
• Continuously refine job descriptions and sourcing strategies
• Track recruiting metrics such as time to hire and pipeline health
• Represent the company
• Serve as the first impression of SiPhox for candidates
• Communicate the mission, culture, and opportunity clearly and convincingly
What We Are Looking For
Must Have
• 3+ years of full cycle recruiting experience with significant outbound sourcing
• Experience operating as the sole recruiter or primary talent partner at a company
• Expert proficiency with LinkedIn Recruiter
• Experience recruiting across multiple functions such as engineering, science, operations, or business roles
• Strong writing skills for job descriptions and candidate outreach
• Ability to manage multiple open roles and pipelines simultaneously
• Excellent communication and interpersonal skills
• Self starter mentality with a strong bias for action
• Authorization to work in the United States
Nice To Have
• Experience recruiting in deep tech, biotech, hardware, or startup environments
• Familiarity with technical roles such as firmware, embedded systems, optics, fluidics, or hardware engineering
• Experience with ATS platforms such as Ashby, Greenhouse, or Lever
• Background in employer branding or recruiting marketing
• Experience building recruiting metrics dashboards or analytics
• Experience helping a startup scale during a period of rapid hiring
How We Work
• Bias for action
• We move quickly and expect people to prototype, experiment, and iterate rapidly
• Extreme ownership
• You own recruiting outcomes end to end from sourcing to signed offer
• Talent density
• We prioritize hiring exceptional people who elevate the entire team
Benefits
• Competitive salary and equity compensation
• Healthcare, dental, and 401k
• High end gym membership
• Two company shutdown weeks each year in addition to PTO
• Opportunity to help build a category defining diagnostics company
If you are looking for an opportunity to break away from your silo to grow your career while working on high profile Mission Critical Data Centers, we are looking for you.
Vanderweil Engineers is a nationally recognized, top-ranked engineering firm specializing in MEP/FP and technology services. For 75 years, we've delivered innovative solutions across diverse sectors—including Science & Technology, Mission Critical, Academic, Healthcare, and Commercial. As one of the largest independently owned engineering firms in the U.S., our team of 500+ professionals operates from nine offices nationwide, bringing deep expertise and a commitment to excellence to every project.
We offer growth and stability in an ever-changing volatile environment. Join us to do the best work of your career as an Assistant Project Manager at our Boston, MA office. (Hybrid schedule - three minute walk from South Station in the Seaport District)
As an Assistant Project Manager, you will be partnering with Project Managers and Engineers on large scale mission critical data center projects. Expand your skillset by shadowing Project Managers while gaining knowledge across multiple disciplines and project oversight.
Responsibilities:
- Support Project Managers, Engineers, Subcontractors, and field personnel
- Contract, Scope and Quality management
- Coordinate deliverables and design reviews
- Assisting with assembly of project documents, drawings, and coordinating distribution
- Maintaining files and documentation control for both internal network and client folders.
- Meet schedules and budgets on projects.
Requirements:
- 2+ years of related background
- Bachelor’s degree or advanced degree in Project Management, Engineering, Technical field or equivalent experience
- Client facing communication skills
- Detail-oriented with ability to prioritize and complete deadline-driven tasks efficiently.
- Analytical thinker with initiative to learn and adaptive to various client expectations.
Flexible & Hybrid Culture
Compensation range is $80,000 to $100,000 plus benefits commensurate with years of experience, professional licensure and education
At Vanderweil Engineers, we believe our best work is done when flexibility is offered. We know that work/life synergy is crucial to our employees, our flexible and hybrid work style allows team members to have the freedom to be innovative, and drive results their way.
Our wellness programs are above and beyond, as our team members physical and behavioral health are a priority.
We are an equal opportunity employer committed to diversity in the workplace.
If you would like to connect with us for more information, please contact a member of our recruitment team or to learn more about our work culture, please visit us at ://
About Mycube
Mycube is reinventing the safe industry with products designed for both security and style. Backed by over a century of family expertise, we’ve built a modern DTC brand that makes safekeeping accessible, convenient, and beautifully integrated into the home. From biometric fireproof safes to customizable storage solutions, our products protect valuables while complementing home aesthetics.
We are entering a high-growth phase and scaling media investment across channels. As traffic increases, our website must become a best-in-class conversion engine. This role will own that outcome.
About the Role
We’re looking for an Ecommerce / Website Product leader to own the full digital customer journey - from first click to purchase.
This is a high-ownership, high-impact role responsible for improving conversion rate, reducing friction, and building a personalized shopping experience. You will own the website roadmap, partnering with the Head of Growth and a cross functional team of Creative, Engineering, Analytics, and external agencies.
This role is ideal for either a high-performing generalist (ex-consulting, MBA, strong business acumen) or a more traditional product leader with ecommerce experience. What matters most is analytical rigor, ownership, and a bias for action.
What You’ll Own
- Full ownership of website performance and roadmap
- End-to-end funnel optimization: landing page → PDP → cart → checkout
- Driving improvements in CVR, AOV, revenue per session, and contribution margin
- Building and executing a rigorous A/B testing roadmap
- Identifying conversion bottlenecks and quantifying revenue opportunity
- Creating personalized funnels by shopping use case, product type, and traffic source
- Website merchandising, product launches, and on-site promotions
- Managing external agencies to scope and ship improvements
- Establishing dashboards and reporting to measure impact and guide prioritization
Who You Are
- 3-8 years of experience in ecommerce, product, consulting, growth, or a related field (DTC experience strongly preferred)
- Extremely data-driven and comfortable digging into funnels, CVR, and cohort behavior
- Strong hypothesis-driven thinker who turns insights into structured test plans
- Proven experience running A/B tests and conversion optimization initiatives
- Operates with a high degree of ownership
- Highly organized and able to manage multiple workstreams while maintaining a clear, ROI-driven roadmap
- Strong communicator - able to influence engineers, creatives, and leadership
- Familiarity with Shopify and ecommerce analytics/testing tools is helpful
- MBA, consulting background, or top-tier startup experience is a plus
Sr. Project Manager
Location: Boston, MA (candidates must already reside in Massachusetts, preferably in the Boston area)
Schedule: 100% onsite at the main office or hospital project sites
Travel:
40–60% travel within approximately one hour of the main office to various hospital project sites. Mileage reimbursement provided.
Compensation
- $128K–$155K base salary
- Discretionary annual bonus
- $452/month vehicle allowance
- $80/month phone allowance
Overview
Large hospital construction project within the Boston metro area, consisting of multiple project sites.
Required Experience
- 8+ years of project management experience with a mechanical subcontractor
- Experience managing hospital construction projects valued at $5M+ (other commercial project types will not be considered)
- Strong experience managing subcontractors, vendors, budgets, and client relationships
Education
Bachelor’s degree in Construction Management, Engineering, Architecture, or related field.
Equivalent HVAC or plumbing field experience may be considered.
Preferred Certifications
- PMP (Project Management Professional) – PMI
- Procore Certified
- OSHA 30, CPR, and First Aid (preferred)
Key Responsibilities
- Oversee all aspects of project delivery including financial management, subcontractors, vendors, and client relationships
- Maintain job site safety through safety planning, JHA approvals, toolbox talks, and site walks
- Manage project budgets and contract delivery types (GMP, Lump Sum, or Concession Agreement)
- Ensure contract compliance including insurance, reporting, scheduling, and energy savings requirements
- Oversee Procore project setup, including change management and document control
- Negotiate and execute vendor purchase orders and subcontracts
- Lead project handoff meetings and ensure alignment on project goals and client expectations
- Oversee site utilization planning with emphasis on safety, cleanliness, and access control
- Establish and manage the project baseline schedule and milestone tracking
- Lead monthly project reporting, cost reviews, and risk mitigation planning
- Ensure execution of the project quality assurance plan
- Manage change processes including RFIs, drawing revisions, and client directives
- Lead project meetings and distribute agendas and minutes
- Build and maintain relationships with subcontractors, vendors, and clients
- Manage and mentor Project Managers
Qualifications
- 8+ years of relevant experience
- Ability to manage multiple priorities and resolve project challenges effectively
- Proficiency with Microsoft Office and Procore
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match (100% of the first 3%, 50% of the next 2%)
- 120 hours PTO and 9 paid holidays
- Mileage reimbursement and monthly vehicle allowance.
Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this \"outer loop,\" helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle.
Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform.
Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency.
With a global team across 14 offices and 25 countries, Harness is shaping the future of AI software delivery and we're looking for exceptional talent to help us move even faster.
Position SummaryHarness is looking for sales champions and leaders who are as passionate about building the next great software company as they are about blowing out their numbers every quarter.
Key Responsibilities- Exceeding your number- Winning new logos
- Forecasting correctly, communicating clearly, aligning brilliantly with the rest of the team
- Not being afraid of being data driven - including using Salesforce and other tools to track your progress
- Managing full sales cycle from prospect to close
- Collaborating with other teams, including sales engineering and sales development
- A proven track record of driving and closing deals
- Account planning and execution skills
- Ability to sell C-Level and across both IT and business units
- Consistent overachievement of quota and revenue goals with a strong W2 track record
- Understands the value of utilizing a strong sales methodology such as MEDDIC when building pipeline and qualifying opportunities
- Proven consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement
- Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment
- Bachelors Degree or equivalent
This role is based in our Boston, MA office.
What You Will Have at Harness- Competitive salary
- Comprehensive healthcare benefits
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Flexible Time Off and Parental Leave
- Quarterly Harness TGIF-Off / 4 days
- Monthly, quarterly, and annual social and team-building events
- Recharge & Reset Program
- Monthly internet reimbursement
- Commuter benefits
The OTE for this position is $220,000. Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. A valid authorization to work in the U.S. is required.
Location: Boston, MA (Hybrid - 2 days per week in office)
About Us
Clasp is a venture-backed, mission-driven startup transforming access to education and career pathways. We are revolutionizing the way employers attract and retain critical talent, while simultaneously tackling the student debt crisis. (Yep, we think BIG.) Our innovative platform meaningfully connects employers, educational institutions, and diverse talent to drive mutual benefit-using accessible education financing as the thread. We like to think of ourselves as more than a fintech; we're a catalyst for economic mobility.
A Forbes Fintech 50 company, portfolio company of SHRM (Society of Human Resource Management - the largest HR organization out there!) and recipient of \"Startup of the Year\" by StartUp Boston, Clasp is driven by our commitment to social impact and innovation. We are reshaping the future of the workforce one opportunity at a time. Join us on our journey to give power to learners and unlock fulfilling careers that drive positive change in their communities and beyond.
The Role - Product Engineer, Tech Lead
We are seeking a Tech Lead to partner with our existing technical leadership to mobilize our engineering team as we scale our product to help tens of thousands more students and partner with dozens more alternative education partners, financing hundreds of millions of dollars of loans and other financial products. The ideal candidate is exceptionally strong at decomposing challenging problems, fluent in Javascript/Typescript, and opinionated about UX & APIs, but is also passionate about growing people around them and instilling in others best practices.
At Clasp we run a DevOps culture where the engineers have full ownership of the code they write & the infrastructure on which it runs. Candidates should be enthused about making substantial contributions to the architecture driving the product roadmap and the Clasp business, and achieving tremendous personal growth with us along the way!
Key Responsibilities
- Architect, build, and maintain a robust application management and loan repayment platform, ensuring scalability, performance, and maintainability across front-end and back-end systems
- Leverage full-stack engineering skills to contribute alongside team and build a polished & accessible end-user experience that tens of thousands of students and program administrators love, and develop best of breed API on reliable infrastructure for our partners to leverage
- Set best practices for code quality, system design, and security while mentoring engineers and conducting code reviews
- Oversee 2-3 engineers' day-to-day operations with the support of the Director of Engineering
- Work with cross-functional stakeholders to define and prioritize work, break down large initiatives into achievable milestones, and balance technical debt with new feature development
- Spec out stories with the engineering team and product leadership, and lead the team in continually reflecting on how to better deliver value and operate as a team
- Foster a strong engineering culture through collaboration, knowledge sharing, and continuous improvement.
- Participate in future on-call rotations and ensure by building self-healing and resilient systems and leveraging infrastructure as code and monitoring tools that our systems are highly available
Who You Are
- Bachelor's degree in Computer Science, Software Engineering, Information Systems, or equivalent bootcamp or upskilling program experience
- Hands-on experience managing CI/CD pipelines (GitHub Actions, Jenkins, CircleCI, or similar) and ownership of deployment strategies, release management, and production monitoring
- Experience working closely with Product teams to define technical requirements and Compliance teams to ensure regulatory adherence in financial services or similarly regulated environments.
- Ability to clearly articulate technical trade-offs, align stakeholders, and make informed decisions under ambiguity.
- 4+ years working in a SaaS startup regularly building and owning the complete E2E technology stack for Web Application (Frontend + Backend + Cloud + CI/CD)
- Deep experience with a combination of the following technologies:
- Javascript & TypeScript (React, NextJS, Recoil (other state management libraries)), Python (Django, Flask, FastAPI, etc.), HTML, CSS
- Databases: SQL (we use PostgreSQL)
- Cloud: AWS or Google Cloud experience
- Design: We use Figma; understanding of responsive design
- DevOps: Experience with CI/CD and modern cloud and container tooling
Why This Role Is Compelling
- Modern tech stack with the ability to have impact to many different user personas - recruiters, students and more
- High autonomy working in a highly collaborative team
- Can grow into a more formal people management role - expectation though is to be very hands on
- Step into being a 10x engineer and ride the AI wave with a team doubling down on how this technology allows us to focus on harder problems and solve for our customer's needs without compromising on quality
Compensation
The salary range for this position is competitive and will be commensurate with the candidate's experience, qualifications, and industry knowledge, ranging between $155,000 to $190,000 annually. In addition to the base salary, we offer an attractive equity component as part of our compensation package, providing an opportunity for eligible employees to share in the success and growth of our company. We are committed to offering competitive compensation and benefits packages to attract and retain top talent.
Closing
If you are a highly driven individual with a passion for technology, and you thrive in a dynamic and fast-paced environment, we want to hear from you! Join us in revolutionizing the workforce solution industry and making a meaningful impact on businesses worldwide. Apply now to be a part of our growing team!
We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered to contribute their unique perspectives and talents. Clasp is an equal opportunity employer and prohibits discrimination and harassment of any kind. We embrace diversity and are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Date Posted:
2026-01-15Country:
United States of AmericaLocation:
US-MA-TEWKSBURY-TB3 ~ 50 Apple Hill Dr ~ CONCORD BLDG, Tewksbury Tb3 300 ConcordPosition Role Type:
UnspecifiedU.S. Citizen, U.S. Person, or Immigration Status Requirements:
Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearanceSecurity Clearance:
DoD Clearance: SecretAt Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
The Systems Engineering, Integrated Systems Department is seeking a Systems Engineering Technical Lead for the NASAMS product line. This role requires strong technical expertise and engineering leadership skills to drive the design and development of world-class air and missile defense systems.
The Integrated Systems Department supports Raytheon by providing world-class weapon systems engineering. Domain expertise includes radar systems, effector systems, battle management, command and control, network design, battlespace integration, and interoperability for both domestic and international customers.
You will work alongside motivated engineers who are responsible for conducting systems engineering studies and trades; supporting system requirements definition and analysis; and contributing to algorithm development, integration, test, and evaluation.
What You Will Do
- Provide technical oversight and management for a variety of Systems Engineering efforts
- Concept and requirements development (including decomposition and flowdown) within a mature product-line
- Concept of Operations (CONOPS) development and design
- Algorithm optimization and development
- Multi-disciplinary development efforts across the kill-chain for an Air and Missile Defense System
- Collaboration with customer to bring new capabilities to the warfighter
- Functional analysis of real world and test data; trade studies to bring advanced features to fielded system
- Support and lead Internal and External Program and Design Reviews
- Collaborate with other IPT/CPT leads from the various functions and products
- Support and lead Internal Research and Development for future capability upgrades
- System integration and test support, including live fire test events
- Periods of travel up to 25% of time both domestically and internationally
Qualifications You Must Have
- Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 8 years of prior relevant experience
- Experience with Air Defense Systems in systems engineering roles supporting development or production
- Experience with managing budget, scope and/or earned value
Qualifications We Prefer
- Experience interfacing with external customers and industry partners
- Excellent communication skills, written and verbal, with a variety of audiences
- Self-motivated, passionate leader
- 5+ years of experience in Air Defense Systems, Systems Engineering production or development
- Existing DoD Security Clearance
- Knowledge of Air Defense systems (examples – Patriot and NASAMS Systems)
- Experience managing competing programmatic priorities
- Experience making challenging technical decisions
- Familiarity with the Raytheon Integrated Product Development System (IPDS) or equivalent
- Experience with Earned Value Management (EVM) (plus, experience with Raytheon execution of EVM)
- Advanced degree in EE, CE, Physics, Math, ME, Aerospace\
What We Offer
- Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
- Relocation assistance is available
Learn More & Apply Now!
Please consider the following role type definition as you apply for this role.
- Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: .
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
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Associate Director of Member Engagement & Enablement
Associate Director of Member Engagement Enablement
1) deeply understand our members
2) set our member engagement and experience strategy, including the measures of performance that drive value, both enterprise-wide and for key strategic initiatives
3) provide the support, guidance and insights to help the business achieve those levels of performance;
4) partner with enterprise technology to build and manage the next generation of member engagement capabilities and infrastructure; and
5) operationalize our member engagement programs by coordinating across clinical, service, analytics, marketing, enterprise technology to deliver seamless member engagement interventions that produce measurable impacts and resonate in the market.
Reporting to the Vice President of Member Engagement, Experience, and Advocacy, the Director of Member Engagement Enablement is responsible for supporting the team’s charter by delivering on the 4th pillar. This person will partner deeply with enterprise technology to help scope, design and build the next generation of our consumer engagement infrastructure, leveraging the insights and needs of the entire MEEA team – especially member engagement programs and consumer research and performance measurement – as well as those of the broader organization to helps us advance our core member engagement-driven strategic imperatives, which includes member navigation.
Key responsibilities include:
- Lead the consumer experience and engagement ‘enablement’ strategic portfolio project work project:
- Be the day-to-day business lead for the staged build of our core member engagement operational data platform
- E.g. ensure the phasing aligns with our strategic business needs and use cases, aware of interdependencies with other projects, vendors and partners in their own phases of development
- E.g. ensure all business use cases and needs across the organization are understood, represented and included for prioritization and then explaining the business rationale behind prioritization decisions to all stakeholders
- Be the day-to-day business lead for our email/SMS
- Design and advance future consumer engagement enablement strategic projects
- In support of our current and developing member engagement programs, and in partnership with the Associate Director of Member Engagement Programs, lead the work to ensure seamless data flow and integration across various engagement platforms including but not limited to CRM, omni-channel communication orchestration engines, and analytics platforms.
- Evaluate and consider emerging tools such as (AI, personalization engines, CRM/CMS innovations) for relevance and scalability
- For example, partner with the Associate Director of Member Engagement Programs and colleagues in Performance Measurement and Improvement (PMI) and Health and Medical Management to evaluate new machine learning and CenAI algorithms/tools that identify key points on members’ clinical journeys, the most impactful opportunities for navigation/guidance/intervention and how to prioritize across multiple clinical pathways when a member has multiple conditions, as well as factoring in other key interactions with BCBSMA to maximize relevance, strengthen our relationship with the member and increase the impact of engagement.
- Champion and prioritize AI, automation and self-service functions across all relevant domains and purviews above.
Qualifications:
- Bachelor’s degree required
- Minimum 10 years of experience in health-related technology roles, with a strong preference for health plan experience and the deep understanding of health plan core technologies, data structures, formats and uses (for BCBSMA this means working knowledge and/or use of: DAL/CAR, RTMS, EDI, EAH, MSST and Data warehouse
- Preferred areas of specialization include (but not limited to): consumer experience and/or digital and marketing technologies; health plan analytics and performance measurement (actuarial, consumer experience, provider performance)
- Deep understanding of the marketing, service and CX technology landscape, including CRM, and email/SMS tools, and customer data technologies.
- Familiarity with agile methodologies and experience embedding agile practices in business teams
- Experience with corporate strategy and portfolio processes
- Strong technical expertise and acumen, with a demonstrated ability to deliver business value through technology
- Proven track record of delivering business-focused results through cross-functional partnerships across a matrixed organization
- Ability to generate trust, influence, and build alliances with dependent stakeholders and business partners.
- Excellent leadership and staff management skills
- Experience communicating and visualizing complex and abstract concepts as well as story-tell to all levels/knowledge-levels in a way that resonates.
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
Granite has an immediate need for associates in the Managed Services department to work on configurations and activations of our managed services products. We are looking for representatives, preferably with experience in network routing and switching or relevant technical background willing to learn and excel in the field. This individual will be responsible for contributing to the technical implementation of our SDWAN and Security products at customer locations, from strategic planning and order configurations through to turning up and troubleshooting network devices. This position offers talented technical individuals the opportunity to work with some of the leading Security and SDWAN products on the market and fine tune their skills in a specialized expertise.
Duties and Responsibilities:
- Work with internal resources to implement Managed Services solutions in the field
- Create configuration modifications alongside engineering to support project scale and execution
- Reconfigure devices as needed in troubleshooting environment
- Act as first level of troubleshooting during initial site turn up
- Develop and promote subject matter expertise and platform proficiency
- Work directly with customers on calls to facilitate network deployment
- Provide Day 1 Support for SDWAN and Security products at customer locations
Required Qualifications:
- Entry level experience with network security and SDWAN products and concepts; Fortinet, Juniper, etc
- Understanding of Networking, TCP/IP, Routing, Switching, SD-WAN
- Experience in customer facing technical support roles
- Ability to work independently and make judgement calls to resolve issues
- Strong organizational skills, goal-oriented
- Excellent multitasking ability
- Demonstrative critical thinking and analytical problem-solving skills
- Availability to work overtime if required
- Solid work ethic
Preferred Qualifications:
- CCNA/CCNP certification or equivalent
- Fortinet NSE certification or equivalent
- Bachelor's Degree in Computer Science, Network Design, Network Security or related field
- Experience with coding and automation platforms such as Python, Javascript or similar
- P2 Clearance / Government Agency Clearance
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