Engineering Jobs in Costa Mesa Orange County Ca Remote

Seeking an experienced Director of Service Operations to lead and elevate national service performance. This role is responsible for delivering exceptional customer support, optimizing field operations, and ensuring strong alignment between internal teams and an external dealer service network.

Key Responsibilities

• Lead, mentor, and develop the service organization, including technical support, dispatch, warranty, coordination, training, and field service teams.
• Oversee national day-to-day service operations to ensure timely, high-quality customer support and field response.
• Own warranty claim processes, root-cause analysis, and corrective action initiatives to improve product reliability and customer satisfaction.
• Direct parts, dispatch, and service coordination functions to optimize scheduling, resource allocation, and issue resolution.
• Establish and lead service training programs supporting continuous development of customer service and technical personnel.
• Drive operational excellence through KPI development, performance tracking, and implementation of standardized operating procedures.
• Partner closely with engineering, production, and sales teams to translate customer feedback into product and process improvements.
• Strengthen relationships with a nationwide dealer service network, ensuring alignment on performance expectations, training, and service standards.
• Deliver executive-level reporting on service performance, trends, risks, and improvement opportunities.
• Foster a culture of accountability, collaboration, and customer-first execution across the service organization.

Qualifications & Experience

• 5–10 years of leadership experience managing service or technical support organizations within manufacturing, automotive, industrial equipment, or related technical environments.
• Demonstrated success leading cross-functional service teams in fast-paced, customer-driven organizations.
• Strong understanding of field service workflows, warranty management, parts operations, and customer service best practices.
• Proven ability to analyze performance data, establish measurable goals, and drive operational accountability.
• Excellent leadership, communication, and stakeholder influence skills.
• High emotional intelligence with a coaching-oriented leadership style.
• Technical aptitude related to electrical, mechanical, or charging systems strongly preferred.
• Passion for building scalable service organizations and delivering exceptional customer experiences.

Product Development Manager - hardgoods

This role supports the planning, development, and release of consumer-focused products within assigned categories. The Product Manager partners with cross-functional stakeholders to translate customer needs into clear product requirements, coordinate execution across teams, and help drive successful launches and ongoing product performance.

Key Responsibilities

• Contribute to category plans by helping define product direction, timelines, and release milestones.
• Research customers, competitors, and market dynamics to uncover trends, unmet needs, and product opportunities.
• Work with internal teams (e.g., sales, marketing/brand, design/creative, operations, and engineering/development) to support product creation and launch readiness.
• Help document product requirements, user needs, and feature details; maintain organized records as products progress through development.
• Coordinate launch deliverables such as imagery, product content, sales enablement materials, and channel-ready assets in partnership with creative and digital teams.
• Support SKU setup, pricing/cost inputs, assortment updates, and other lifecycle activities from introduction through end-of-life.
• Track product results post-launch, summarize insights, and recommend improvements for future iterations and releases.
• Manage multiple workstreams at once, ensuring alignment on priorities, dependencies, and deadlines.

Qualifications

• 2–3 years of experience supporting product management, product development, or category management for consumer products
• Experience collaborating with technical or development teams to define and maintain product requirements and specifications.
• Bachelor’s degree in business, marketing, economics, or a related discipline
• Strong analytical skills with the ability to synthesize qualitative feedback and quantitative data into actionable insights.
• Clear written and verbal communication skills, including comfort presenting updates to stakeholders.
• Highly organized, detail-oriented, and proactive, with strong follow-through.
• Collaborative working style and ability to build productive partnerships across functions.

Senior Technical Writer / Lead (Engineering SME)

Hybrid

Irvine, CA

Role Summary

The Senior Technical Writer / Lead will serve as the primary lead for documentation quality, consistency, and coordination across validation reporting and planning activities. This individual will work closely with Auto OEM engineering teams to synthesize technical inputs into formal reports and plans while helping define future-state templates and documentation standards.

Key Responsibilities

• Lead preparation and standardization of validation test reports and test plans
• Convert raw test data and engineering inputs into accurate, structured, and professional technical documentation
• Collaborate with validation and engineering teams to gather input, clarify requirements, and ensure technical accuracy
• Establish consistency in document structure, language, terminology, and quality across deliverables
• Help develop and refine future-state reports and plan templates
• Create or coordinate technical diagrams, set up illustrations, and procedural content as required
• Guide supporting writers and minimizing ramp-up time for the extended team
• Work within Auto OEM systems and workflows, including Jira, Hex, and other internal platforms

Required Qualifications

• Bachelor’s degree in engineering or a related technical discipline
• Proven experience in technical writing within engineering, validation, testing, or product development environments
• Strong ability to interpret engineering discussions, data sets, and validation outputs
• Experience developing test reports, validation documentation, test plans, procedures, and technical templates
• Demonstrated ability to lead technical documentation workstreams or coordinate multi-resource delivery
• Strong communication, documentation, and stakeholder management skills
• Must be able to work in a hybrid onsite U.S. model

Preferred Qualifications

• Experience in automotive, EV, systems engineering, or validation environments
• Familiarity with engineering data, test setups, and documentation workflows in hardware or vehicle programs
• Experience producing diagrams, process visuals, or setup illustrations as part of technical documentation

Senior Product Designer – Softgoods (Golf Bags & Luggage)

Ghost Golf | Irvine, California | Full-Time | On-Site

Ghost Golf is one of the fastest-growing premium brands in golf. We design high-performance golf bags, accessories, and apparel for golfers who demand exceptional quality, thoughtful functionality, and modern design.

As our brand continues to grow, we are making a significant investment in expanding our golf bag and travel product categories, including the development of a complete luggage ecosystem designed specifically for the modern golf traveler.

We are seeking an experienced Senior Product Designer – Softgoods to help lead the design and development of these products. This role will focus heavily on golf bags, travel bags, and luggage, and requires deep experience in softgoods design, materials, construction, and factory development.

The ideal candidate has experience designing and bringing complex bag products to market and understands the entire process from concept to manufacturing.

This position is based in Irvine, California and requires full-time, in-office work. Remote or hybrid arrangements are not available.

Role Overview

The Senior Product Designer will play a critical role in shaping the future of Ghost Golf’s golf bag and travel product lines.

This role involves improving existing products while designing entirely new categories of bags and travel gear. The position requires a strong balance of creative design, technical product development, and factory collaboration.

You will work closely with internal teams and manufacturing partners to ensure products are designed, developed, and produced at the highest level of quality and performance.

Essential Job Duties and Responsibilities

Design and develop premium golf bags, travel bags, and luggage systems that align with the Ghost Golf brand and product standards.

Responsibilities include:

• Designing new golf bags and improving existing bag products
• Leading the design and development of a complete luggage system for golf travel, including carry-on luggage, check-in luggage, duffels, backpacks, garment bags, and travel accessories
• Translating product concepts into technical drawings and production-ready tech packs
• Selecting and sourcing materials including fabrics, trims, hardware, zippers, and structural components
• Working directly with factories to review samples, refine construction methods, and solve development challenges
• Managing the sampling and prototype process through development and pre-production
• Ensuring designs meet requirements for functionality, durability, quality, and manufacturability
• Collaborating with product, sourcing, and leadership teams throughout the development process
• Researching new materials, technologies, and manufacturing techniques relevant to softgoods design
• Managing multiple product developments while maintaining development timelines

Minimum Requirements and Qualifications

A suitable background would include the following experience and qualifications:

• Minimum 7+ years of experience designing softgoods products
• Experience designing golf bags, travel bags, luggage, or similar technical bag products
• Degree from a recognized design school (Industrial Design, Product Design, Fashion Design, or related field)
• Proven ability to create detailed tech packs for manufacturing
• Strong understanding of softgoods construction, materials, and bag engineering
• Experience working directly with overseas factories and manufacturing partners
• Strong knowledge of fabrics, trims, hardware, and bag construction techniques
• Proficiency in Adobe Illustrator and standard product development tools
• Ability to manage multiple product developments simultaneously
• Strong communication and collaboration skills

Preferred Experience

• Direct experience designing golf bags
• Experience developing luggage systems or travel collections
• Experience working with premium materials and high-end products
• Experience working with Asian manufacturing partners

Candidates without golf industry experience may still be considered if they bring exceptional experience designing luggage or technical softgoods products.

To Be Successful in This Role

The ideal candidate demonstrates:

• Deep understanding of bag design and softgoods construction
• Strong attention to detail and product execution
• Ability to balance design vision, functionality, and manufacturability
• Comfort working directly with factories to refine designs
• Passion for building exceptional products and pushing design forward

Location

This role is based in Irvine, California.

This is a full-time, in-office position.

Remote or hybrid work arrangements are not available.

How to Apply

To be considered for this role, candidates must email their application materials directly.

Please send the following to:

Include:

• Resume

• Portfolio link or PDF showcasing softgoods design work

• Examples of bags, luggage, travel gear, or similar products you have designed

Email Subject Line: Senior Softgoods Designer Application – [Your Name]

Applications submitted through LinkedIn or other job platforms without emailing the required materials will not be reviewed.

Job Title: R&D Test Engineer

Location: Irvine, CA

Employment Type: Full-Time

Position Overview

We are seeking R&D Test Engineers to support the development and verification of innovative drug delivery and medical device products. The selected candidates will contribute to verification and validation activities, test method development, and product testing to ensure compliance with regulatory and internal quality standards.

This role involves working closely with cross-functional teams including R&D, Quality, Manufacturing, and Regulatory Affairs to support product development, verification strategies, and root cause investigations.

Key Responsibilities

• Assist in the development and testing of innovative drug delivery products.
• Define and execute verification strategies, including development of verification plans, protocols, records, and reports.
• Develop scientifically justified sample size strategies in compliance with internal and regulatory requirements.
• Design and execute engineering and verification test procedures.
• Prepare test protocols and documentation, maintain accurate laboratory notebooks, and present results to cross-functional teams.
• Analyze test data and provide technical insights and recommendations.
• Lead or support root cause investigations and implement issue resolutions.
• Define, develop, and validate test methods for product verification.
• Recommend design, process, or project improvements to enhance product performance and development efficiency.
• Ensure compliance with company policies, regulatory standards, and safety procedures.
• Review and evaluate design changes for technical and regulatory compliance.
• Conduct tests to determine physical and mechanical characteristics of materials for quality control, process control, and product development.
• Perform technical tasks according to quality and functional standards.

Required Qualifications

R&D Test Engineer

• Experience in R&D testing, product development, or verification within engineering environments.
• Strong experience in verification planning, protocol development, and testing execution.
• Demonstrated ability to lead root cause investigations and technical problem-solving.
• Experience working in regulated industries (medical devices preferred).
• Strong technical documentation and cross-functional communication skills.
• experience in engineering testing, product development, or laboratory environments.
• Basic knowledge of engineering test methods and verification processes.
• Ability to perform testing, data analysis, and documentation under supervision.
• Strong analytical and problem-solving skills.

Preferred Skills & Tools

Experience with the following tools and technologies is preferred:

Testing & Lab Equipment

• Zwick or Instron testing systems
• Flow measurement equipment
• Viscometers
• Climate chambers
• 3D printing technologies

Engineering & Data Tools

• SolidWorks
• Minitab
• Electronic Lab Notebook (ELN)

Project & Requirements Management

• Microsoft Project
• Laboratory Information Management Systems (LIMS) such as LinkUS
• Requirements and Risk Management tools such as DOORS or Cockpit

WHO WE ARE

Delta Engineers, Architects, & Surveyors (Delta) is a multidisciplinary AEC firm founded in upstate New York in 1976. Along with our corporate headquarters located near the intersection of Interstates 81, 86 and 88, Delta has additional offices across Central New York and Chevy Chase, MD, together with remote team members located across the US. We deliver engineering and architectural design services for multiple market sectors along with providing environmental, survey, landscape architecture, and ecological services to public and private clients located throughout the continental US. Delta team members take advantage of terrific opportunities to advance professionally in a supportive team-oriented culture while enjoying generous compensation and benefits package.

WHO WE NEED

We are seeking a versatile and team-oriented Structural Project Engineer in our Structural Team, ideally located in the Syracuse or Albany, NY area, or at our Endwell, NY office. Candidates located outside the designated office locations may qualify for full remote work, subject to company policy. The ideal candidate should have a Bachelor's Degree in Civil / Structural Engineering, with a minimum of 6 years of relevant experience. A PE is also required. Experience should include structural analysis, design, and detailing for concrete, steel, and aluminum structures. Experience with cable design is preferred.

The primary duties associated with this position include:

• The candidate should be proficient with the International Building Code (IBC); ASCE-7; ACI 318; ADM-2020; and AISC.
• Performing challenging 3-dimensional structural analyses and designs for a wide variety of clients using various state-of-the-art design software, including RISA 3D, SAP, RAM, and RISA Foundation.
• Responsible for serving as lead project engineer, i.e., taking responsibility for developing design, preparing detailed structural drawings using AutoCAD and REVIT, and specifications. This includes coordinating the work of junior team members and amongst other trades.
• Solving engineering problems using experience, judgment, and education and knowing when to ask for assistance when required.
• Write and review related reports for the services provided.
• Scoping projects and assisting project managers with proposal creation.
• Serving as a Quality Control reviewer for the designs of team members.
• Assisting the Team Leader in initiating, developing, and implementing continuous team improvement initiatives.
• Supporting structural work in our building projects within the Structural Facilities Group as workload warrants.
• Attending client meetings/presentations in the daytime or evenings.
• Communicating with client representatives, contractors, and suppliers.
• Participating in site visits/inspections/documentation during construction.
• Work on a variety of projects including schools, industrial facilities, commercial buildings, and governmental projects.
• This position requires an individual that has strong technical abilities with good organizational and communication skills, and the ability to work in a fast-paced market.

Additional duties will include preparing structural designs; prepare structural design summaries and detailed drawings using AutoCAD and REVIT; consider alternate designs and value engineering; and meeting scheduled project deadlines.

Delta is driven to exceed our clients' expectations on every project. Accordingly, the successful applicant for this position must be willing to occasionally work adjusted hours/overtime.

WHAT WE OFFER

Hiring Salary Range: $80,000-$110,000 (Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities along with an internal equity and alignment with market area data.)

The following are a few of the benefits that we offer:

• Paid Holidays, Vacation, Sick time
• Health and Dental Insurance
• Optional Vision, LTD and Term Life Insurance
• Enhanced Short Term Disability
• 401K Retirement Plan
• Tuition Assistance Program
• Professional Licensing Reimbursement
• Recruitment Bonus Program

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our biotech client is seeking a Communications Project Manager to support Corporate Communications and R&D Communications in a part-time freelance capacity.

This is an ongoing 20 hours/week role with an expected duration of 6 months, with potential to extend. This position is fully remote and you will be reporting directly to the VP, Enterprise Communications.

The Communications Project Manager will serve as an operational and organizational engine for two fast-moving communications teams. This role ensures projects progress on schedule, leadership receives accurate and timely reporting, and executive-ready materials are consistently delivered. The ideal candidate is proactive, highly organized, experienced in cross-functional communications, and comfortable working directly with senior leaders.

Responsibilities

• Compile weekly project updates for the VP to support executive staff meeting discussions.
• Prepare and maintain monthly team reports for Corporate Communications and R&D Communications.
• Build quarterly business reviews (QBRs), consolidating inputs from multiple workstreams into executive-ready presentations.
• Create and update executive briefing books (1-2 per week), synthesizing complex information into clear, strategic narratives.
• Attend weekly team meetings (Wednesdays at 10 AM PST and Thursdays at 11 AM PST), maintaining agendas, tracking follow-ups, and ensuring all commitments are completed.
• Coordinate project inputs across cross-functional partners; track progress, identify risks, and flag blockers.
• Gather updates from stakeholders and ensure completeness, clarity, and alignment to team priorities.
• Synthesize themes across projects to identify patterns, insights, and strategic throughlines for reporting.
• Prepare materials in polished, executive-ready formats.
• Maintain project trackers, shared documents, and operational workflows across Airtable, OneNote, and Teams.
• Support the operational organization of both communications teams as they undergo structural changes, helping maintain consistency, accountability, and predictable information flow.

Requirements

• Minimum of 3 years of experience in project management, communications, executive support, or similar roles
• Experience supporting executive communications or communications teams.
• Strong organizational skills with demonstrated success managing multiple deadlines and stakeholder inputs.
• Proactive, self-starting working style with a Type A attention to detail.
• Exceptional written communication skills and comfort preparing executive-level materials.
• Ability to confidently engage senior leaders to request updates, clarify details, and push for high quality inputs.
• Comfortable synthesizing information and identifying key themes, insights, and priorities.
• Strong collaboration skills and a personable, professional presence.

Software Required:

• Airtable
• Workfront
• PowerPoint
• OneNote

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including medical data.

Benefits

Job Title: Director of Analytics & Insights (Amazon Agency)

Location: Milwaukee, WI

Alternate location: Or home based anywhere in the US

Industry: Ecommerce (Amazon Agency)

Channel: Mostly Amazon and

Direct Reports: Team of 5-6 Analysts

Visa: No sponsorship possible. Must have valid work authorization

Job ID: ZR_9557_JOB

Remote work policy: Full remote

Job Seniority: Executive Level, Middle Management Level

Company size: Medium (50-1000 ppl)

Company Ownership: Privately Owned

Industry(ies): Ecommerce, Consumer Goods,

Function(s): eCommerce,

Region(s): Arizona, Atlanta, Boston, Chicago, Cincinnati, Las Vegas, Los Angeles Area, New Orleans, NORTH AMERICA, USA, Dallas, California, Fort Lauderdale / West Palm Beach, Houston, Colorado, Connecticut, San Francisco Area, Florida, Miami, Georgia, Illinois, Louisiana, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York City area, North Carolina, Ohio, Pennsylvania, Texas, Utah, Washington DC, Maryland, Delaware, Washington

Company Description

Our client is a well-established ecommerce services organization that supports brands in building and scaling their presence across major online marketplaces (Amazon and mostly). With a long-standing track record in digital commerce, the firm provides strategic and operational support spanning retail, media, creative and performance enablement. Its environment is collaborative, entrepreneurial and data-driven, with a strong emphasis on translating complexity into clear business value.

Objective of the Role

Our client is seeking a Director of Analytics & Insights to lead the strategic development of its measurement and insights capability. This individual will define how performance is measured, interpreted and communicated across client engagements, with a particular focus on ecommerce, digital advertising effectiveness and broader brand growth.

The role is designed for a senior leader who can combine technical depth with business judgment. The successful candidate will establish a clear vision for analytics and reporting, strengthen the quality of insight generation across the organization, and help create scalable frameworks that enable client teams to translate data into action. This position will also play an important role in shaping how advanced tools, automation and artificial intelligence support a modern analytics function.

Ideal Profile

The ideal candidate will bring a strong background in ecommerce analytics, digital advertising measurement and commercial insight generation, ideally gained within a brand-led environment, an agency, or a similarly complex client-facing business. A deep understanding of marketplace ecosystems is essential, particularly in relation to Amazon advertising, Amazon Marketing Cloud, omnichannel measurement and upper-funnel media effectiveness.

This person should be equally credible in technical and executive settings: capable of engaging with analysts, data partners and technical teams while also presenting clear, actionable conclusions to senior leadership. The right profile will combine strategic thinking, intellectual curiosity, sound judgment and the ability to bring structure to an evolving function.

Responsibilities

• Define and advance the analytics and insights vision for the organization.
• Establish scalable measurement frameworks covering retail performance, advertising effectiveness, brand growth and operational health.
• Lead and develop the analytics team, strengthening capabilities, role clarity and professional growth.
• Create clear standards for reporting, dashboards and insight delivery across client accounts.
• Improve the quality of interpretation by ensuring data is translated into commercial recommendations and action plans.
• Serve as a subject matter expert on advanced ecommerce measurement, including Amazon Marketing Cloud and omnichannel analytics.
• Partner with internal technology and engineering teams to improve data infrastructure, automation and reporting efficiency.
• Evaluate the current operating model and clarify ownership between analytics, reporting and client-facing teams.
• Support the development of advanced analyses that go beyond standard dashboard reporting and provide deeper strategic value.
• Ensure analytical output remains relevant, accurate, decision-oriented and aligned with the evolving needs of clients and the business.

Requirements

• Significant experience in analytics and insights leadership, including team management.
• Strong expertise in digital advertising measurement and ecommerce performance analysis.
• Demonstrated knowledge of Amazon advertising tools, metrics and measurement methodologies, including Amazon Marketing Cloud.
• Familiarity with omnichannel measurement, customer journey analysis and upper-funnel media evaluation.
• Advanced capability in SQL and experience with business intelligence and visualization platforms such as Tableau, Looker or similar tools.
• Working knowledge of statistical or analytical tools such as Python, R or equivalent.
• Ability to design measurement frameworks that connect media investment to broader business outcomes.
• Strong communication skills, with the ability to simplify complex analysis for non-technical audiences.
• Experience operating in a fast-paced, evolving environment with multiple stakeholders.
• Bachelor's degree required; an advanced degree is advantageous.

IDR is hiring for a 6 Month Contract to Hire Technical Product Owner
Join a leading organization in the data technology sector, where innovation and agility drive success. This fully remote role offers the opportunity to influence key data engineering initiatives, collaborating across diverse teams to deliver impactful digital products. If you're passionate about data solutions, thrive in fast-paced environments, and possess a strong technical acumen, this is your chance to make a difference and grow your career.

Position Overview for the Technical Product Owner:
• Act as a pivotal link between Data Engineering teams and business stakeholders to facilitate successful technology delivery across digital products
• Manage and prioritize data engineering product backlog, ensuring alignment with organizational objectives
• Author user stories and acceptance criteria, leading refinement sessions and sprint planning
• Lead Agile ceremonies including daily standups, sprint reviews, and retrospectives to ensure smooth delivery
• Utilize data and AI tools to analyze issues, optimize workflows, and maintain high quality in product artifacts

Requirements for the Technical Product Owner:
• Proven experience in stakeholder interaction and managing product backlogs in an Agile environment
• Strong documentation skills and the ability to communicate complex technical requirements effectively
• Proficiency with SQL, data engineering processes, and related technologies such as Azure SQL, Data Factory, SSIS, and Azure Data Lake
• Familiarity with Microsoft tech stack and data delivery tools is highly preferred
• Solid understanding of data engineering concepts and successful delivery of technical products

What's in it for you?
• Opportunity to work remotely with flexible hours, supporting a dynamic team that values innovation and autonomy
• Competitive pay rate of $60-68/hr, leading to an annualized salary of approximately $135,000 + 10% STIP
• Be part of a company with a strong focus on data-driven solutions and cutting-edge technology adoption
• Gain hands-on experience with AI-driven processes and advanced data engineering tools

Why IDR?
• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
REMOTE

Applied AI Engineer

Compensation:

• Up to $150,000 base salary (direct hire w2 only, no c2c, no 1099), (flexibility on base salary for exceptional experience)

Location:

• Hybrid / Onsite - Greater Kansas City Metro Area
• 3 days per week onsite, 2 days remote
• Candidates must currently reside in the KC metro area or be willing to relocate within a reasonable timeframe
• Fully remote candidates cannot be considered

Work Authorization:

• Must be authorized to work in the U.S.
• No current or future visa sponsorship available

Engagement Type:

• Full time, direct hire only
• No third-party agencies, consulting firms, C2C, or 1099 arrangements

About the Opportunity

Vaco Highspring is conducting a confidential search on behalf of a global enterprise organization with a strong technology footprint, including a proprietary SaaS platform and a technology?enabled services business.

The organization is making a focused investment in artificial intelligence to improve internal efficiency, modernize workflows, and embed intelligent capabilities into its software platform. This role offers meaningful ownership and visibility, with a mandate to build and deploy AI systems that have real, production level impact.

The Role

As an Applied AI Engineer, you will play a key role in integrating AI across internal systems and a customer facing SaaS platform. You will work hands on with large language models (LLMs) and modern AI tooling to automate processes, build internal tools, and deliver intelligent product features.

This is a production focused role operating at the intersection of engineering, product, and business operations, with close collaboration across teams in a hybrid/onsite environment. (3-days per week onsite in Greater Kansas City Metro Area, 2-days remote work.)

Key Responsibilities

• Design and build scalable AI powered services and tools to streamline internal workflows across multiple teams (e.g., operations, content, sales, support).
• Develop and deliver intelligent features within a proprietary SaaS platform.
• Integrate, manage, and optimize multiple LLMs and AI APIs (e.g., OpenAI style, Anthropic style, or comparable providers).
• Provide technical leadership and mentorship to other engineers, including guidance on architecture, best practices, and performance.
• Build and maintain backend systems and APIs that support AI functionality across products and services.
• Design infrastructure for model serving, orchestration, monitoring, and lifecycle management.
• Implement fallback strategies, model routing, and cost performance optimization.
• Partner cross functionally with engineering, product, and business stakeholders to identify high impact AI opportunities.
• Apply best practices related to data privacy, security, compliance, and responsible AI use.
• Stay current with advancements in AI, LLMs, and MLOps, introducing new approaches where appropriate.

Qualifications

• 6+ years of engineering experience with multiple years of experience in a production environment deploying AI/ML applications or infrastructure.
• Proven experience applying LLMs or similar AI models to real business or product challenges.
• Strong backend engineering skills (Python and/or TypeScript preferred).
• Experience with AI/ML orchestration and deployment tools (e.g., LangGraph style frameworks, Airflow like systems, Kubeflow, Ray, or workflow automation tools).
• Hands on experience with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).
• Front end development experience in areas like React, Node.js, Web Development, front end web product design
• Solid understanding of MLOps practices, including deployment, monitoring, logging, and evaluation.
• Knowledge of data privacy, security, and ethical AI considerations.
• Experience supporting SaaS platforms or technology driven products is a plus.
• Strong communication skills and the ability to collaborate across technical and non-technical teams.
• Passion for applying AI in practical, high impact ways.

Why This Role

• High visibility and ownership of AI initiatives
• Opportunity to build AI systems that directly impact business outcomes
• Emphasis on production grade systems, not experimentation alone
• Collaborative, hybrid environment with close access to stakeholders

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.