Engineering Jobs in Costa Mesa Orange County Ca Remote
257 positions found — Page 4
Seeking an experienced Director of Service Operations to lead and elevate national service performance. This role is responsible for delivering exceptional customer support, optimizing field operations, and ensuring strong alignment between internal teams and an external dealer service network.
Key Responsibilities
- Lead, mentor, and develop the service organization, including technical support, dispatch, warranty, coordination, training, and field service teams.
- Oversee national day-to-day service operations to ensure timely, high-quality customer support and field response.
- Own warranty claim processes, root-cause analysis, and corrective action initiatives to improve product reliability and customer satisfaction.
- Direct parts, dispatch, and service coordination functions to optimize scheduling, resource allocation, and issue resolution.
- Establish and lead service training programs supporting continuous development of customer service and technical personnel.
- Drive operational excellence through KPI development, performance tracking, and implementation of standardized operating procedures.
- Partner closely with engineering, production, and sales teams to translate customer feedback into product and process improvements.
- Strengthen relationships with a nationwide dealer service network, ensuring alignment on performance expectations, training, and service standards.
- Deliver executive-level reporting on service performance, trends, risks, and improvement opportunities.
- Foster a culture of accountability, collaboration, and customer-first execution across the service organization.
Qualifications & Experience
- 5–10 years of leadership experience managing service or technical support organizations within manufacturing, automotive, industrial equipment, or related technical environments.
- Demonstrated success leading cross-functional service teams in fast-paced, customer-driven organizations.
- Strong understanding of field service workflows, warranty management, parts operations, and customer service best practices.
- Proven ability to analyze performance data, establish measurable goals, and drive operational accountability.
- Excellent leadership, communication, and stakeholder influence skills.
- High emotional intelligence with a coaching-oriented leadership style.
- Technical aptitude related to electrical, mechanical, or charging systems strongly preferred.
- Passion for building scalable service organizations and delivering exceptional customer experiences.
Product Development Manager - hardgoods
This role supports the planning, development, and release of consumer-focused products within assigned categories. The Product Manager partners with cross-functional stakeholders to translate customer needs into clear product requirements, coordinate execution across teams, and help drive successful launches and ongoing product performance.
Key Responsibilities
- Contribute to category plans by helping define product direction, timelines, and release milestones.
- Research customers, competitors, and market dynamics to uncover trends, unmet needs, and product opportunities.
- Work with internal teams (e.g., sales, marketing/brand, design/creative, operations, and engineering/development) to support product creation and launch readiness.
- Help document product requirements, user needs, and feature details; maintain organized records as products progress through development.
- Coordinate launch deliverables such as imagery, product content, sales enablement materials, and channel-ready assets in partnership with creative and digital teams.
- Support SKU setup, pricing/cost inputs, assortment updates, and other lifecycle activities from introduction through end-of-life.
- Track product results post-launch, summarize insights, and recommend improvements for future iterations and releases.
- Manage multiple workstreams at once, ensuring alignment on priorities, dependencies, and deadlines.
Qualifications
- 2–3 years of experience supporting product management, product development, or category management for consumer products
- Experience collaborating with technical or development teams to define and maintain product requirements and specifications.
- Bachelor’s degree in business, marketing, economics, or a related discipline
- Strong analytical skills with the ability to synthesize qualitative feedback and quantitative data into actionable insights.
- Clear written and verbal communication skills, including comfort presenting updates to stakeholders.
- Highly organized, detail-oriented, and proactive, with strong follow-through.
- Collaborative working style and ability to build productive partnerships across functions.
Senior Technical Writer / Lead (Engineering SME)
Hybrid
Irvine, CA
Role Summary
The Senior Technical Writer / Lead will serve as the primary lead for documentation quality, consistency, and coordination across validation reporting and planning activities. This individual will work closely with Auto OEM engineering teams to synthesize technical inputs into formal reports and plans while helping define future-state templates and documentation standards.
Key Responsibilities
- Lead preparation and standardization of validation test reports and test plans
- Convert raw test data and engineering inputs into accurate, structured, and professional technical documentation
- Collaborate with validation and engineering teams to gather input, clarify requirements, and ensure technical accuracy
- Establish consistency in document structure, language, terminology, and quality across deliverables
- Help develop and refine future-state reports and plan templates
- Create or coordinate technical diagrams, set up illustrations, and procedural content as required
- Guide supporting writers and minimizing ramp-up time for the extended team
- Work within Auto OEM systems and workflows, including Jira, Hex, and other internal platforms
Required Qualifications
- Bachelor’s degree in engineering or a related technical discipline
- Proven experience in technical writing within engineering, validation, testing, or product development environments
- Strong ability to interpret engineering discussions, data sets, and validation outputs
- Experience developing test reports, validation documentation, test plans, procedures, and technical templates
- Demonstrated ability to lead technical documentation workstreams or coordinate multi-resource delivery
- Strong communication, documentation, and stakeholder management skills
- Must be able to work in a hybrid onsite U.S. model
Preferred Qualifications
- Experience in automotive, EV, systems engineering, or validation environments
- Familiarity with engineering data, test setups, and documentation workflows in hardware or vehicle programs
- Experience producing diagrams, process visuals, or setup illustrations as part of technical documentation
Senior Product Designer – Softgoods (Golf Bags & Luggage)
Ghost Golf | Irvine, California | Full-Time | On-Site
Ghost Golf is one of the fastest-growing premium brands in golf. We design high-performance golf bags, accessories, and apparel for golfers who demand exceptional quality, thoughtful functionality, and modern design.
As our brand continues to grow, we are making a significant investment in expanding our golf bag and travel product categories, including the development of a complete luggage ecosystem designed specifically for the modern golf traveler.
We are seeking an experienced Senior Product Designer – Softgoods to help lead the design and development of these products. This role will focus heavily on golf bags, travel bags, and luggage, and requires deep experience in softgoods design, materials, construction, and factory development.
The ideal candidate has experience designing and bringing complex bag products to market and understands the entire process from concept to manufacturing.
This position is based in Irvine, California and requires full-time, in-office work. Remote or hybrid arrangements are not available.
Role Overview
The Senior Product Designer will play a critical role in shaping the future of Ghost Golf’s golf bag and travel product lines.
This role involves improving existing products while designing entirely new categories of bags and travel gear. The position requires a strong balance of creative design, technical product development, and factory collaboration.
You will work closely with internal teams and manufacturing partners to ensure products are designed, developed, and produced at the highest level of quality and performance.
Essential Job Duties and Responsibilities
Design and develop premium golf bags, travel bags, and luggage systems that align with the Ghost Golf brand and product standards.
Responsibilities include:
- Designing new golf bags and improving existing bag products
- Leading the design and development of a complete luggage system for golf travel, including carry-on luggage, check-in luggage, duffels, backpacks, garment bags, and travel accessories
- Translating product concepts into technical drawings and production-ready tech packs
- Selecting and sourcing materials including fabrics, trims, hardware, zippers, and structural components
- Working directly with factories to review samples, refine construction methods, and solve development challenges
- Managing the sampling and prototype process through development and pre-production
- Ensuring designs meet requirements for functionality, durability, quality, and manufacturability
- Collaborating with product, sourcing, and leadership teams throughout the development process
- Researching new materials, technologies, and manufacturing techniques relevant to softgoods design
- Managing multiple product developments while maintaining development timelines
Minimum Requirements and Qualifications
A suitable background would include the following experience and qualifications:
- Minimum 7+ years of experience designing softgoods products
- Experience designing golf bags, travel bags, luggage, or similar technical bag products
- Degree from a recognized design school (Industrial Design, Product Design, Fashion Design, or related field)
- Proven ability to create detailed tech packs for manufacturing
- Strong understanding of softgoods construction, materials, and bag engineering
- Experience working directly with overseas factories and manufacturing partners
- Strong knowledge of fabrics, trims, hardware, and bag construction techniques
- Proficiency in Adobe Illustrator and standard product development tools
- Ability to manage multiple product developments simultaneously
- Strong communication and collaboration skills
Preferred Experience
- Direct experience designing golf bags
- Experience developing luggage systems or travel collections
- Experience working with premium materials and high-end products
- Experience working with Asian manufacturing partners
Candidates without golf industry experience may still be considered if they bring exceptional experience designing luggage or technical softgoods products.
To Be Successful in This Role
The ideal candidate demonstrates:
- Deep understanding of bag design and softgoods construction
- Strong attention to detail and product execution
- Ability to balance design vision, functionality, and manufacturability
- Comfort working directly with factories to refine designs
- Passion for building exceptional products and pushing design forward
Location
This role is based in Irvine, California.
This is a full-time, in-office position.
Remote or hybrid work arrangements are not available.
How to Apply
To be considered for this role, candidates must email their application materials directly.
Please send the following to:
Include:
• Resume
• Portfolio link or PDF showcasing softgoods design work
• Examples of bags, luggage, travel gear, or similar products you have designed
Email Subject Line: Senior Softgoods Designer Application – [Your Name]
Applications submitted through LinkedIn or other job platforms without emailing the required materials will not be reviewed.
Job Title: R&D Test Engineer
Location: Irvine, CA
Employment Type: Full-Time
Position Overview
We are seeking R&D Test Engineers to support the development and verification of innovative drug delivery and medical device products. The selected candidates will contribute to verification and validation activities, test method development, and product testing to ensure compliance with regulatory and internal quality standards.
This role involves working closely with cross-functional teams including R&D, Quality, Manufacturing, and Regulatory Affairs to support product development, verification strategies, and root cause investigations.
Key Responsibilities
- Assist in the development and testing of innovative drug delivery products.
- Define and execute verification strategies, including development of verification plans, protocols, records, and reports.
- Develop scientifically justified sample size strategies in compliance with internal and regulatory requirements.
- Design and execute engineering and verification test procedures.
- Prepare test protocols and documentation, maintain accurate laboratory notebooks, and present results to cross-functional teams.
- Analyze test data and provide technical insights and recommendations.
- Lead or support root cause investigations and implement issue resolutions.
- Define, develop, and validate test methods for product verification.
- Recommend design, process, or project improvements to enhance product performance and development efficiency.
- Ensure compliance with company policies, regulatory standards, and safety procedures.
- Review and evaluate design changes for technical and regulatory compliance.
- Conduct tests to determine physical and mechanical characteristics of materials for quality control, process control, and product development.
- Perform technical tasks according to quality and functional standards.
Required Qualifications
R&D Test Engineer
- Experience in R&D testing, product development, or verification within engineering environments.
- Strong experience in verification planning, protocol development, and testing execution.
- Demonstrated ability to lead root cause investigations and technical problem-solving.
- Experience working in regulated industries (medical devices preferred).
- Strong technical documentation and cross-functional communication skills.
- experience in engineering testing, product development, or laboratory environments.
- Basic knowledge of engineering test methods and verification processes.
- Ability to perform testing, data analysis, and documentation under supervision.
- Strong analytical and problem-solving skills.
Preferred Skills & Tools
Experience with the following tools and technologies is preferred:
Testing & Lab Equipment
- Zwick or Instron testing systems
- Flow measurement equipment
- Viscometers
- Climate chambers
- 3D printing technologies
Engineering & Data Tools
- SolidWorks
- Minitab
- Electronic Lab Notebook (ELN)
Project & Requirements Management
- Microsoft Project
- Laboratory Information Management Systems (LIMS) such as LinkUS
- Requirements and Risk Management tools such as DOORS or Cockpit
Position title:
Instructor (Non-Senate, Non-Tenure Track)
Salary range:
The compensation model varies depending upon the course delivery format. For a synchronous Live Online course, a reasonable estimate for this position is $3,000 -$4,000 total per course. For an asynchronous Start Anytime Online course, this position is paid $165 per final student course grade submitted each month; a reasonable estimate ranges from $660 - $21,285 total per course; and monthly payments typically begin within 6 months after the course start date. Instructor compensation is determined by course length, number of units, enrollment, budgetary considerations, and other factors.
Percent time:
Part-time by agreement on a course-by-course basis.
Anticipated start:
Some appointments may begin as early as the spring semester.
Review timeline:
Applicants are considered for positions as needs arise; the existence of this applicant pool does not guarantee that a position is available. The applicant pool will remain in place for 9-12 months; those interested in remaining in the applicant pool beyond the advertised final closing date must reapply.
Position duration:
Length of courses differs depending on the subject, level, format/schedule, and credits taught. For the fall, spring, and summer semesters, course length typically ranges from approximately 10 to 12 weeks. For asynchronous online start anytime courses, agreement length typically ranges from 9 to 18 months. Further course agreements may be assigned based upon program needs, meritorious performance, and funding availability.
Application Window
Open date: November 21, 2025
Next review date: Monday, Mar 16, 2026 at 11:59pm (Pacific Time)
Apply by this date to ensure full consideration by the committee.
Final date: Friday, Nov 20, 2026 at 11:59pm (Pacific Time)
Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.
Position description
UC Berkeley Extension (UNEX), the continuing education branch of the University of California, Berkeley, has been building bridges between UC Berkeley and the public since 1891. UNEX serves the professional and continuing education goals of thousands of people each year and plays an essential part of the University mission to: extend the research and scholarship of UC Berkeley to a global community; increase access to higher education for non-traditional, online, and international students; and improve the workforce. UC Berkeley Extension is a part of the division under the leadership of the Dean of Extended Education that also includes Berkeley Summer Sessions, Berkeley Study Abroad, and Osher Lifelong Learning Institute.
UC Berkeley Extension invites applications for a pool of qualified, dynamic instructors with a commitment to professional and continuing education in Data Analytics, Data Science, Software Development, and Cybersecurity to teach one or more online courses each year for our Engineering, Technology, and Environmental Management department.
Courses are offered online:
- Online instruction is delivered asynchronously through our learning management system (Canvas) or through synchronous live lectures (Zoom).
- Most synchronous live online lecture courses are offered in the evening and on the weekend (U.S.A. Pacific Time).
Course Subjects
We are seeking qualified applicants who possess current subject matter expertise and/or teaching knowledge in (but not limited to) the following course subjects. For program and course descriptions, please refer to the departmental link below.
Data Analytics and Data Science
- Introduction to SQL
- Introduction to Databases
- Data Warehousing and Business Intelligence
- Data Visualization
- Introduction to Data Analytics
- Python for Data Analysis
- R for Data Analysis
- Data Analytics Capstone
- Introduction to Big Data
- Introduction to Data Science
- Introduction to Machine Learning Using Python
- Machine Learning and Deep Learning
- Artificial Intelligence Foundations
- Data Science Capstone
Software Development and Advanced Software Development
- Introduction to C Language Programming
- C++ Programming
- First Course in Java
- Programming Python
- Data Structures and Algorithms
- Front-End Web Development
- JavaScript Frameworks
- Modern Web Applications and Cloud Computing
- Software Design Patterns
- Software Quality Assurance
- Software Development Capstone
- Java: Discovering Its Power
- Mastering Python
- Back-End Development with Java/Python
- Web Software Security Frameworks
- Advanced Databases
- Advanced Software Development Capstone
Cybersecurity
- Advanced Network Cybersecurity and AI Monitoring
- Cybersecurity AI Risk Management and Governance
- Automated Cybersecurity Incident Response and Digital Forensics
- Advanced Topics in AI Cybersecurity and Capstone
Other Data, Programming, Software Development, or Cybersecurity Courses or Subjects
(please specify in your cover letter)
General Duties
The department seeks candidates who can support the success of all students through inclusive curriculum, classroom environment, and pedagogy. Specific duties and expectations will vary depending on the method of instruction including: Synchronous Live Online (Zoom); or Asynchronous Online (Start Anytime).
- For synchronous instruction (live online courses), duties include but are not limited to: syllabus development; assignment development; lesson planning for class meetings; preparing and submitting required texts and course materials; reviewing and updating Canvas course site; and delivering lectures, presentations, and learning activities for all required hours of instruction.
- For asynchronous instruction (start anytime online courses), duties include but are not limited to: reviewing the syllabus and pre-populated online course content; learning and utilizing Canvas classroom management tools; and requesting any training needs from the Program Director or Department Director.
- For all instruction (regardless of course format) duties include but are not limited to: completing required trainings as mandated by the UC Presidential policies; responding to student questions and learning needs in a timely manner; grading student assignments and posting final student grades to the instructor portal in a timely manner; utilizing University-approved course support platforms including the Canvas Learning Management System, Zoom, Instructor Portal, Google Workspace, etc.; reviewing and following University and departmental policies, logistics, and other guidelines as published on the departmental Instructional Resource Site; and responding to other requests from the Program Director or Department Director in a timely manner.
U.S.A. Residency and U.S.A. Work Authorization
- All work must be performed in the United States, whether in person or online. Applicants must be authorized to work in the United States at the time of hire. Visa sponsorship is not available for this position.
Data Analytics, Data Science, Software Development, and Cybersecurity Programs: academic-areas/technology-and-information-management/#!?tab=programs&availability=all
Data Analytics, Data Science, Software Development, and Cybersecurity Programs: academic-areas/technology-and-information-management/#!?tab=courses
Qualifications
Basic qualifications (required at time of application)
- Bachelor's degree or equivalent international degree required.
Additional qualifications (required at time of start)
- 5 or more years of professional industry work experience since degree.
Preferred qualifications
- 6 or more years of professional industry work experience in the course subject.
- Advanced degree in course subject preferred.
- Teaching, training or coaching experience in the course subject, within a U.S. corporate environment, or at a U.S. college/university institution.
- Experience in creating syllabi, learning objectives, lectures/presentations, learning activities, assignments, assessments, exams, and quizzes.
- Experience teaching online and/or developing academic content for online courses.
- Ability to convey conceptual and complex ideas and information.
- Ability to support the success of all students through inclusive curriculum, classroom environment, and pedagogy.
- Effective verbal/written communication and presentation skills (English).
- Effective organizational skills with attention to detail.
- Ability to collaborate with colleagues and work within a team environment.
- Proficiency in (or willingness to learn) instructional and other technology, such as: Learning Management Systems (Canvas); lecture/presentation capture applications (Panopto); online video conferencing (Zoom); Microsoft Office (Word and PowerPoint); file sharing (Google drive or Dropbox); and Google Workspace tools (email, calendar, docs, sheets, slides, etc).
Application Requirements
Document requirements
Curriculum Vitae or Resume - Your most recently updated C.V. or resume.
Cover Letter - Please discuss prior teaching experience, teaching approach, and other/future teaching interests. This can include, for example, specific efforts, accomplishments, and future plans to support the success of all students through inclusive curriculum, classroom environment, and pedagogy.
(Optional)Sample Syllabi and/or Teaching Evaluations (Optional)
Reference requirements
- References are requested from candidates at the interviewing stage, and references are only contacted for finalists.
Apply link:
JPF05017
Help contact:
About UC Berkeley
UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.
The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.
For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.
In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.
As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.
Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.
As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.
- "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
- UC Sexual Violence and Sexual Harassment Policy
- UC Anti-Discrimination Policy
- APM - 035: Affirmative Action and Nondiscrimination in Employment
Job location
San Francisco Bay Area, California, U.S.A.
Remote working/work at home options are available for this role.
Bhagyashree Yewle, Principal Lead Recruiter - YOH SPG
ODI Developer - Hybrid Onsite in Boston MA - USC OR GC ONLY (No Visas)
- Location: Boston, MA
- Hybrid: 3 days on site
- Potential Convert: Yes, USC/GC ONLY no exceptions. WILL NOT SPONSOR
- ETL/ELT
- ODI
- PL/SQL coding
- 7 years’ experience
- Knowledge on how to be an admin side of things (not day to day but is able to do that)
- Scripting – Python & Unix Scripting
Seeking a highly skilled and experienced Sr. ODI Developer to join our Private Banking Systems team. The ideal candidate will possess expertise in a range of technologies, including ODI (Oracle Data Integrator), Oracle Data Warehouse, Linux, Python scripting, and have a deep understanding of the Banking domain is a big plus. As a Data Engineer, you will play a pivotal role in designing, developing, and maintaining data solutions.
Key Responsibilities:
- Build ODI mappings/interfaces, packages, procedures, scenarios, topology configuration, ODI Agent and load plans to integrate data from multiple enterprise systems.
- Expertise in building Pl/SQL queries, procedures, data loading process, ensuring high-performance and scalability to meet the evolving data needs of the various applications.
- Design, develop, and maintain ETL/ELT pipelines using Oracle Data Integrator (ODI).
- Collaborate effectively with cross-functional teams, including other data engineers, DBA group, analysts, and business stakeholders, to understand data requirements and deliver solutions.
- Monitor and troubleshoot RMJ jobs, ODI workflows, sessions, agents, and data pipelines on Linux environments.
- Perform root cause analysis for failures related to ODI workflows, RMJ jobs, network connectivity, API integrations, and file transfers.
- Optimize ETL workflows to improve reliability, performance, and scalability.
- Use scripting and automation tools to support data processing and operational workflows.
- Work in Linux/Unix environments, using command-line tools and shell scripts for job automation and troubleshooting.
- Maintain comprehensive documentation of data processes, configurations, and best practices.
- Participate in walk-throughs which review program specifications, source code, and all technical supporting documentation, including screens/reports. Provide feedback in accordance with team standards and guidelines.
- Participate in implementation of changes, enhancements, and newly developed programs.
- Conduct technical research and provide recommendations, develop proofs of concept or prototypes, contributing to technical design of applications.
- Helping to identify coding patterns and anti-patterns and enforce implementation of the patterns through code reviews.
- Quickly resolving issues encountered by business lines in the production environment, maintaining a helpful, "high touch" approach to working with business users, performing root cause analysis, technology evaluation, and performance tuning.
Desired Qualifications:
- Degree in Computer Science, Engineering or related technical area
- 7+ years of extensive hands-on experience in ODI, Oracle Datawarehouse, Oracle PL/SQL, Linux, Python scripting, and ODI admin module (ODI Agent setup, logs configuration, certificate installation).
- Must have experience in building Pl/SQL queries for Oracle Server (incl. stored procedures, functions…) and must understand basic principles of data modeling
- Excellent collaborative and communication skills, particularly in high-stress situations
- Experience with scripting Python and Linux scripting, CLE, networking fundamentals (API, IP/ports, SFTP/FTP connectivity)
- High proficiency in development practices: unit testing, Continuous Integration (CI/CD), refactoring, clean code
- Experience with Bitbucket/GIT source control management
- Problem solving skills, able to determine upcoming risks & issues and address them accordingly.
- Ability to interpret and troubleshoot applications using logs.
- Pro-active approach and good communication skills.
- Experience with agile methodologies (Scrum, Kanban) and tools (Jira)
- Private Banking domain experience.
- Working experience in a financial service industry
- Financial application knowledge like FIS AddVantage, CRD, CRM Pivotal.
- Experience with Apache Airflow for workflow orchestration.
- Knowledge of dbt (Data Build Tool) for modern data transformations.
- Exposure to cloud data platforms or hybrid data architectures.
Key Competencies:
- Strong analytical and problem-solving skills
- Ability to work with large-scale enterprise data environments
- Excellent collaboration and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Commitment to continuous learning and technology innovation
Estimated Min Rate: $55.00
Estimated Max Rate: $72.00
What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: working/work at home options are available for this role.
Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)
The Client
This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.
The Role
This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience
Responsibilities
- Handle tickets and calls directly to build deep product knowledge and earn customer trust
- Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
- Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
- Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
- Define and track key operational KPIs and build automations to drive ongoing efficiency
- Champion team autonomy and maintain quality standards throughout a period of significant scale
What We Need to See (Essential)
- 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
- Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
- Proficiency in maintaining & utilizing ticketing CRMs
- Demonstrated ability to thrive in hypergrowth environments and build processes from zero
- Comfort working across time zones (specifically West Coast)
- Genuine alignment with the company's mission in women's and children's health
What We’d Like to See (Bonus)
- Experience in a healthcare or regulated SaaS environment
- Familiarity with building or scaling a support function at a Series A-C stage company
- Experience with CRM automation and reporting
Location: Hybrid
Package: $60-80 per hour
Duration: 4 months
Remote working/work at home options are available for this role.
The company is a recognized leader in the commercial faade industry, specializing in innovative glazing and curtain wall systems across North America. Known for executing complex, high-value projects with precision and professionalism, they are expanding their national project management team to keep pace with growing demand. Their approach blends craftsmanship with cutting-edge technologyand they're seeking forward-thinking professionals who can lead from anywhere.
The company is seeking a Remote Project Manager with deep experience in commercial glazing or curtain wall systems. This role is ideal for someone who thrives on ownership, excels at remote coordination, and can lead multimillion-dollar faade projects from preconstruction through closeout.
You'll manage every phase of the project lifecycleleveraging digital tools, strong communication, and a process-driven mindset to deliver on time, on budget, and on spec. While you won't be on site every day, your presence will be felt through structured collaboration, proactive planning, and a firm grasp of what it takes to keep complex installations moving forward.
Minimum three years of experience managing glazing or curtain wall projects.
Demonstrated success managing commercial construction projects remotely.
Expertise in architectural, structural, and fabrication drawings.
Strong knowledge of curtain wall, storefront, ACM, or unitized faade systems.
Comfortable leading project updates, vendor negotiations, and client coordination remotely.
Proven ability to manage contracts, track costs, and mitigate risk.
Degree in Construction Management, Engineering, or a related field (or equivalent experience).
Familiarity with Bluebeam, Procore, AutoCAD, or PM platforms.
Existing network of glazing vendors and subcontractors.
Fully remote work with flexible hours.
Collaborative, experienced, and high-performing team.
Opportunities for professional growth and leadership.
Impactful, high-visibility projects across the U.S.
Competitive compensation and benefits package.
Culture that values clarity, accountability, and trust.
Remote working/work at home options are available for this role.
The Clinical Affairs Manager will provide clinical expertise, insight, and support to clinical end-users, clinical sales specialists, sales team, Regulatory, Engineering, marketing, and other corporate departments on safe and effective use of the Teleflex Medical product portfolio with primary emphasis on the Coronary/Structural Heart franchise. This position will support the appropriate clinical application of the Coronary/Structural Heart franchise via didactic, web-based, and teleconference education, and understanding of these products and best practices. Clinical support will be provided to physicians, nurses, techs, etc., to include support for live cases/proctorships in the therapeutic areas related to focus products. The Clinical Affairs Manager will drive innovation by identifying product attributes necessary to expand into new markets, or capitalize on new clinical applications; identify new, clinically driven product and market opportunities; and perform other related duties as required. Provide support during society engagements, facilitating the exchange of scientific information in close collaboration with CMA leadership and the broader clinical affairs interventional team.
Customer Experience Representing Teleflex in a customer-facing position is a tremendous responsibility and opportunity. All CMA colleagues are expected to perform with the highest levels of professionalism, service, and ethics to strengthen the Teleflex brand and relationship with our customers. Continuous Improvement - Demonstrates initiative and critical thinking to identify, prioritize process and performance gaps. Develops solutions to deliver improved results. Exemplifies continuous improvement thought processes and focus. Culture and Values Exemplifies Teleflex values and ensures a fair, open, and productive climate that is engaging, ethical, and legally compliant. Strives to work effectively across boundaries in a complex matrix environment. Identify and support BU field efforts for the Coronary/Structural Heart franchise through clinical and educational customer needs assessment, product and procedural training, live case coverage, and assist with customer follow-up for ongoing clinical support as needed. Maintain and develop expertise on the Coronary/Structural Heart Interventional product portfolio related to the specific clinical specialty area and expertise. Identify and expand the customer base through professional networking, consultation related to best practices and the appropriate clinical use of Teleflex products, and timely professional follow-up. Support Coronary/Structural Heart educational programs with aligned educational goals and needs of the Interventional Business Unit. Support scientific exchanges of information with medical societies. Pre-conference & in-booth educational programs, meetings with scientific committees, education grant support, and research submissions (in collaboration with the Global Research & Scientific Services team). Off-label support for Teleflex products in accordance with Teleflex policy & local legal regulations
Manage utilization of HCPs in accordance with Teleflex IPPs. Coordinate efforts between cross-functional partners, including Medical Affairs, Global Research & Scientific Services, marketing, and R&D. Coordinate, participate, and manage educational, scientific activities at identified local, regional, and national trade shows/exhibitions. Serve as part of the CMA clinical expert team on product applications and troubleshooting when interfacing with SBU Leadership, Clinical Sales Specialists, and Teleflex team members. Participate as a clinical expert on project teams, committees, and in meetings with various corporate departments to provide guidance as to the clinical perspectives for the Coronary/Structural franchise. Build and support infrastructure for speaker programs supporting Teleflex Academy, webinars, training content, and programs. Coordinate and participate in content development and review of education material as needed by IA BU or CMA. Manage all business-associated administrative tasks and responsibilities to support job-related activities, to include strict adherence to the Teleflex Medical T&E policies and procedures, timely filing of required and/or requested reports, and documentation of activities via approved documents and forms. Adhere to applicable Teleflex IPPs, Teleflex Code of Ethics, and all Company policies, rules, procedures, and housekeeping standards.
Bachelor's degree is required, preferably in clinical, biology, health sciences, or engineering. Procedural experience within Interventional Cardiology and/or Structural Heart Possess a minimum of five years' clinical exposure in the medical field in the Cardiology environment. Medical Device industry supporting Clinical and Medical Affairs, strongly preferred. Proficient in Microsoft Word, Excel, and PowerPoint required; SalesForce experience preferred.
Remote working/work at home options are available for this role.