Engineering Jobs in Coppell

About the Role

Our Decision Intelligence (DI) team is seeking a Senior / Lead Data Architect to drive enterprise data strategy and accelerate AI‑enabled transformation across McKesson. DI plays a critical role in enabling data‑driven change and delivering measurable business value through high‑quality data, advanced analytics, and intelligent automation.

This role will define and evolve the enterprise‑wide data and semantic architecture required to support AI‑driven insights, agentic automation, and next‑generation data products. The ideal candidate is a strategic thought partner, a hands‑on architect, and a leader capable of translating business outcomes into scalable technical solutions.

Responsibilities

Data Architecture Leadership

• Architect canonical data domains across customer, product, pricing, supply chain, contracting, and financial performance.
• Design semantic layers, business ontologies, subject‑area models, and metric definition frameworks to power enterprise AI agents and decisioning systems.
• Define architectural principles for data interoperability, lineage, access control, security, and multi‑cloud integration.
• Align data platform and architecture decisions with the USPD AI Roadmap and enterprise AI strategy.

Establish standards and patterns for:

• RAG pipelines
• Vector search
• Metadata-driven orchestration
• Multi-modal ingestion (text, events, real-time signals)

Provide architectural oversight and strategic guidance across enterprise data products including:

• Finance, Pricing, and Supply Chain Data Products
• FIA
• ContractIQ
• Specialty Leakage Agents
• Design a robust, scalable, and interoperable data environment that supports AI-ready, governed, high-quality enterprise data.
• Influence programs and project teams on best practices related to data quality, architecture, modeling, observability, and governance.
• Leverage data architecture frameworks to translate complex relational entities into business cases, use cases, and AI-enablement requirements.
• Partner with product, engineering, and analytics leaders to accelerate data product creation and improve enterprise decision intelligence maturity.

Advanced Data System Design

• Architect complex distributed data systems that ensure scalability, performance, reliability, and real-time integration across business-critical operations.
• Design and govern enterprise-wide data models, data flows, reference architectures, and integration patterns.

Produce high-quality data design deliverables including:

• Data models
• Entity relationship diagrams (ERDs)
• Data flow diagrams
• System interface schemas
• Comprehensive data dictionaries and metadata documentation
• Ensure optimal functioning of AI/ML pipelines, including data quality controls, observability patterns, and architecture for low-latency analytics.
• Guide engineering teams on reusable patterns for ingestion, transformation, curation, semantic enrichment, and operationalization.

Minimum Qualifications

• 7+ years of experience in data engineering, data architecture, or enterprise data platform development.
• Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, or a related field.

Required Skills

• 7+ years designing enterprise data architecture across large, complex organizations.
• Demonstrated experience with Enterprise data modeling, semantic layers, canonical domains
• Large-scale integration across heterogeneous systems
• Databricks, Snowflake, MDM platforms, SAP, Salesforce/Conga
• Designing intuitive architectural patterns to simplify complex data landscapes.
• Strong understanding of data quality frameworks, governance, lineage, metadata, and regulatory compliance.

Leadership Skills

• Ownership-driven leader with a track record of guiding engineering teams through delivery.
• Acts as a change champion, elevating architecture maturity and influencing cross-functional adoption of best practices.

Strategic Thinking

• Strong analytical capability and the ability to develop long-term data strategies aligned to enterprise objectives and future-state AI readiness.

Problem Solving

• Creative, innovative problem solver capable of architecting solutions for highly complex data and AI challenges.

Overview

The IT Architect II is responsible for design of IT systems including system infrastructure, system security, application architecture, software and data life cycle management. Provides enterprise architectural framework for the design, development, and deployment of information/business systems. Proactively drives the prioritization of key technology enablers for achieving enterprise level system objectives while ensuring scalability, reliability, and availability of implemented systems. Provides leadership and expertise to evaluate planned platform growth, increasingly demanding enterprise service level requirements in order to identify, design, and implement technology solutions that exceed expectations.

This role requires excellent collaboration and communication skills to translate complex requirements into functional architecture.

Key Responsibilities

• Assists in the development of the information system vision and strategy of the organization; assists in the development, implementation, communication, and promotion of strategic and tactical plans

• Researches and participates in beta testing of new systems and technologies in order to better evaluate their suitability to the environment

• Evaluates proposed system acquisitions and provides critical input to the decision-making process relative to compatibility, cost, resource requirements, operations, and maintenance; develops plans and recommendations to improve the performance and efficiency of assigned systems; addresses all aspects of assigned systems, including hardware, software, outside services, etc.; considers cost-effectiveness, budget, and other resource issues in addition to technical issues; develops and implements standards and procedures for multiple areas of technology

• Participates in development of standards, design and implementation of proactive processes to collect and report data and statistics on assigned systems; performs research and testing to verify impact and advisability of system installations; assists in development vendor support relationships

• Maintains in-depth knowledge and current certification in various areas of information technology

• Responsible for infrastructure design, performance modeling and capacity planning.

• Independently provides guidance and leadership on architecture design initiatives.

• Demonstrates ability to lead team through complex system design and implementation initiatives.

• Ensures architectures are flexible and support the business needs by maintaining an understanding of business strategies and infrastructure capabilities.

• Works with various technical resources across the team to facilitate the development of technical standards.

• Possesses communication skills and ability to develop and present solutions to all levels of management, including executive levels.

• Participates in requirements gathering, discovery, and interfacing with technical and business teams - establishing credibility in terms of experience, presentation and leadership of solutions development.

• Evaluates proposed new systems, system changes and additions, provides oversight into the decision process.

• Quickly and decisively acts in fast changing, unpredictable situations, shows tremendous amount of initiative in tough situations, is exceptional at spotting and seizing opportunities, proactively plans projects and tasks within application.

• Applies advanced level understanding of assigned clinical/business operations, processes, and workflows. Discusses, and identifies dependencies with project team members and stakeholders. Maintains collaborative customer relationships; Ensures the needs of the customer are fully represented in all updates.

• Reviews and provides feedback on documentation written by others. Articulates issues and complex concepts in appropriate manner based on the audience.

• Possesses the skill to develop strong and positive relationships with management at all levels.

• Demonstrates an advanced level of business strategies understanding, applies expertise to help meet customer goals and outcomes. Tackles new problems using experimentation, including successes and failure experiences. Creative problem solving beyond standard recommendations and practice.

Required Education and Skills:

Education/Skills

• Bachelor’s degree in Computer Science, Information Systems or a related field.

Experience

• 10+ years of experience in large corporate systems environments working with complex IT systems.
• 10+ years of hands-on experience in infrastructure engineering, software development, system administration, system architecture, application architecture or data system architecture.
• Minimum Four (4) years of hands-on experience with system or application performance modeling and tuning.

Certifications:

• TOGAF (The Open Group Architecture Framework) certification is preferred.

WHAT WE DO

VIVA Railings leads the industry in innovation, designing decorative metal and glass railing systems that redefine commercial spaces with safety, elegance, and distinctive design. Our commitment is not only to meet industry standards but to exceed them, pushing the boundaries of what's possible in architectural design. If you are driven by innovation and want to contribute to a company that values creativity and forward-thinking, VIVA Railings is your next career step.

POSITION SUMMARY

The Inside Sales Associate supports a VIVA Business Development Manager (BDM) in managing their territory pipeline, tracking bids, and keeping projects organized.

This role helps make sure opportunities are entered correctly, deadlines are tracked, and communication between Sales, Estimating, and Project Management stays clear. The focus is on keeping projects moving and making sure nothing falls through the cracks.

ROLES AND RESPONSIBILITIES

Territory & Pipeline Support

• Enter and maintain Opportunities, Accounts, and Contacts in Salesforce
• Make sure opportunities are staged correctly and updated regularly
• Track bid due dates and follow-up activity
• Help keep the BDM’s pipeline organized and up to date
• Assist with territory reporting as needed

Bid & Project Coordination

• Monitor incoming bid invites and RFQs
• Coordinate with Estimating on timelines and scope
• Track proposal submissions and revisions
• Organize project files in Salesforce, Box, and Wrike
• Help with prequalification paperwork when needed

Lead Intake & Account Setup

• Process inbound calls, emails, and project leads
• Create Opportunities and assign them properly
• Research new accounts and contacts within the territory
• Build out account records in Salesforce
• Help prepare outreach lists for the BDM

Sample & Budget Support

• Process and track sample requests
• Coordinate early-stage budget pricing requests
• Communicate lead times clearly
• Track early opportunities so they stay visible in the pipeline

Internal Coordination

• Work closely with Estimating, Engineering, and Project Management
• Track internal action items and follow up on deadlines
• Keep documentation organized and current
• Help with travel coordination or trade show follow-up when needed

Reporting & Data Accuracy

• Run basic pipeline and bid activity reports
• Help keep CRM data clean and accurate
• Identify duplicate accounts and request merges

JOB QUALIFICATIONS AND SKILLS:

• Bachelor’s degree preferred (Construction, Business, or related field)
• 1–3 years experience in construction, building products, or sales support
• Familiarity with bid environments is helpful
• Experience using Salesforce or similar CRM
• Organized and detail-oriented
• Comfortable managing multiple projects at once
• Strong communication skills

Ready to take your career to the next level?

At The Gund Company, we’re more than just an electrical insulation manufacturer—we’re a team of passionate problem-solvers who love what we do! If you’re looking for a workplace where innovation meets collaboration, and where your ideas truly matter, this is the place for you.

Our Motto:

Take Care of Each Other. Take Care of the Customer. Take Care of the Business.

Position Details

• Shift: 1st Shift
• Schedule: Monday to Friday, 8:00 AM – 4:30 PM
• Location: Euless, Texas
• Salary: Starting at $64,000 per year

Why You’ll Love Working Here

• Be part of a fun, driven team that values growth and creativity.
• Enjoy employee ownership through our ESOP program—your success is our success!
• Competitive pay, great benefits, and a culture that celebrates continuous improvement.

Requirements

What You’ll Do

As a Manufacturing Estimating Specialist, you’ll be the go-to expert for creating accurate, competitive cost estimates that help us win business and delight customers. You’ll work closely with engineering, production, and sales teams to:

• Analyze customer requirements, specs, and drawings.
• Develop and improve costing models and calculators for efficiency.
• Prepare detailed quotes using our advanced tools like Visual Estimating Window and PCM automated quoting module.
• Participate in Kaizen events and process improvement initiatives to keep us ahead of the game.
• Lead Gross Profit Review processes and collaborate on pricing strategies.
• Document best practices and mentor others in estimating excellence.

What We’re Looking For

• 3–5 years’ experience in custom manufacturing quoting processes.
• Strong Excel skills (formulas, lookup tables, ODBC links).
• Ability to create clear documentation of manufacturing processes.
• Familiarity with ERP systems, MS Office, and ISO quality environments.
• Bonus points for experience in low-volume, high-variety manufacturing, machining, or craftsmanship.
• Associate degree or relevant certifications preferred.

Perks & Benefits

• Employee Stock Ownership Plan (ESOP) – You own part of the company!
• Health, Dental, Vision, Life & Disability Insurance
• 401(k) with 50% employer match
• Competitive wages & safe work environment
• Career development through Individual Development Plans (IDP)

Ready to join a world-class team ranked high in employee engagement?

Apply today and let’s build something amazing together!

EEO Statement: It is the policy of The Gund Company to recruit, hire, train, and promote employees without discriminating based on race, gender, age, religion, national origin, veteran status, sexual preference, or disability.

Key Skills & Keywords

Cost Estimation • Manufacturing Processes • ERP Systems • Excel Expert • Process Improvement • Kaizen • Lean Manufacturing • Quoting • Pricing Strategy • Continuous Improvement • ISO Standards • Engineering Collaboration

Engineering Recruiter

Vertex is a recruiting firm that focuses on recruiting highly technical professionals. Our goal is always to provide the most qualified candidates to our clients, but we don’t just stop there. We believe it is imperative to provide our candidates with an experience unlike anything they have ever encountered with another recruiter. Our overall approach with both our clients and candidates is to look at our partnership through a consultative lens. We truly seek to understand and in doing so, we’re able to decipher how to best utilize our expertise to positively impact their specific need. We desire that both our clients and candidates view us as credible and trusted advisors which will, in turn, allow us to be advocates on their behalf.

Because we pride ourselves on being an Advocacy-based Recruiting Firm, we believe that recruiting for our firm is fun and unique as compared to organizations that are focused solely on activity numbers. Our goal is to be a vehicle to provide our employees with the best training, tools, and information possible. In doing so, our employees will be better equipped to serve both our candidates and clients. When we accomplish these things together as a team, our professional and personal goals are positively impacted.

Successful Recruiter Traits

• Display the ability to use cold calling, social media, Boolean searches, networking, etc., to find the strongest and most-qualified individuals
• Must be able to stay organized and structured to manage daily, weekly, and monthly tasks as they relate to managing the candidates in your network
• Show the aptitude to connect how candidates could be a fit for one of our clients, even if there is no immediate position available
• When approaching new markets, must be able to Act/Learn/Adjust based on the circumstances you encounter.
• Must be able to take a consultative approach to clearly communicate expectations and outline the procedures and processes to ensure a high-level of trust and credibility
• Must be professional and courteous at all times
• Maintain a problem-solver mindset derived from a passion to learn.
• Be able to always lead with positivity.
• Treat all candidates with the same level of service, no matter if we have an opening for them or not
• Previous recruiting/staffing experience is preferred.

Compensation will be base, plus commission, with the overall earning potential based upon experience, skill, and demonstrated results.

Company Description

Our company is a specialized group of talented team members that puts people first. We create opportunities, engineer meaningful connections, and transform industries through the services we offer. We are guided by integrity and empathy to strategically serve our clients with industry expertise. Our results allow our clients to thrive!

We are seeking a UX Designer to design intuitive, user-centered digital experiences across complex platforms. This role will partner closely with product managers, engineers, and cross-functional teams to deliver thoughtful, scalable design solutions that balance business goals with user needs.

Key Responsibilities

• Design end-to-end user experiences including flows, wireframes, and high-fidelity prototypes.
• Translate complex systems, constraints, and requirements into clear and simple user experiences.
• Collaborate closely with product, engineering, and research teams to bring designs into production.
• Advocate for the user throughout the product lifecycle and ensure solutions address real customer needs.
• Contribute to design systems and maintain consistent visual and interaction patterns.
• Facilitate or participate in design workshops, user testing, and stakeholder presentations.

Requirements

• 3+ years of UX/Product Design experience designing complex digital products.
• Experience designing for both B2B and B2C environments.
• Strong portfolio demonstrating shipped products and real-world problem solving.
• Systems-minded designer comfortable working within complex environments and multiple platforms.
• Expertise with modern design and prototyping tools.
• Strong communication skills with the ability to translate complex concepts into simple, clear solutions.
• Experience working in agile product development environments.
• Ability to work on-site in Irving, TX.

Job Title: Vice President, Wireline Engineering

Department: Wireline Engineering

Reports To: Senior Vice President (Engineering)

Employment Status: Full Time, Salary (Exempt)

Primary Location: Irving Texas (On-site)

We will determine salary based on skills and experience in relation to the function of the role, as well as equity to any other employees in the same or similar role.

Job Summary:

The Vice President reports directly to the Senior Vice President. The Vice President will manage and direct the regionally based Engineering Market Directors and engineering staff to provide leadership, management, and technical expertise to complex engineering projects necessary to ensure the Company has the proper operational controls, administrative, and reporting procedures and people systems in place to effectively grow the organization and to meet or exceed the Company and Department financial goals and objectives. The VP will work closely with the executive staff to establish and lead the strategic operational plan and ensure the company continues to provide exceptional services to customers. The VP will be tasked with managing multiple departments, staff, customer accounts, as well as working with other departments within the company to ensure overall company goals are met. Maintain extensive knowledge of the industry, finances and employee output while understanding and striving to meet the company’s strategic goals, mission, values and beliefs. As a partnering principal motivator of change, the VP should be a dynamic leader who is energetic and passionate.

Job Responsibilities (Including, but not limited to):

Leadership and Staff Development:

• Lead department and operations within the telecommunications engineering division.
• Guide, direct, and evaluate the work of management, team leaders and team members.
• Identify, train, and develop leaders within the company, setting them on a path for management.
• Engage with staff and department heads to drive operational improvements; lead, support, and motivate the team while maintaining visibility and accessibility to foster retention and collaboration.
• Spearhead cross-management initiatives to design and deploy scalable systems, processes, and talent infrastructure that support the organization’s rapid-growth objectives.
• Swiftly address unexpected challenges by diagnosing issues and implementing effective solutions.
• Collaborate and partner with Congruex’s Asia Pacific telecommunications operations to ensure staff are well integrated and customer and project expectations are met.
• Direct and mentor managers, team leads, and staff while identifying, training, and developing future leaders to strengthen the organization’s leadership bench.
• Drive staff performance by inspiring and leading a high-impact management team: clearly communicate expectations, plan and monitor outcomes, and support growth through coaching, feedback, and, when necessary, corrective action.
• Foster a safe, engaging, and creative work environment that offers meaningful professional growth and development opportunities for staff.
• Fosters a success-oriented, accountable environment within the Company.
• Establish departmental responsibilities and coordinate functions among departments.
• Implement corrective action plans to solve organizational or departmental problems.
• Coordinate the development or implementation of budgetary control systems, recordkeeping systems, or other administrative control processes.
• Hold monthly or quarterly one on one meetings with team to establish and review process of goals and objectives (including continuous training) and hold accountable.
• Serve as the primary escalation point for all problems that arise within the department.
• Adheres to all company policies, procedures, standards and safety rules.
• Performs other duties as assigned and directed.

Lead Operational and Financial Success

• Set division, client, and project level business and financial plans.
• Create and implement a strategic plan and execute against overall company goal.
• Establish, analyze, and report key performance indicators, implementing course corrections as market, client, or operational conditions change. Ensure all financial targets are met, including operating income, COGS, revenue, margin, and growth.
• Ensure measurement and effectiveness of all internal and external processes; provide timely, accurate and complete reports on the operating condition of the Company.
• Spearhead the development, communication and implementation of effective growth strategies and processes.
• Present business initiatives and collaborate with executive leadership on strategic planning.
• Analyze operations to assess performance and identify opportunities for cost reduction, program improvements, or policy changes.
• Accomplish financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
• Provide regular reports and analysis of financial, operational, team performance and industry trend metrics to the executive team.
• Monitor the competitive landscape and attend industry events to stay ahead of emerging initiatives, representing the company at both external and internal engagements.
• Negotiate or approve contracts and agreements with suppliers, distributors, government agencies, and other partners.
• Promotes total client (both internal and external) satisfaction within all operational teams.

Competencies:

LEADING OTHERS

• Inspires others with a compelling vision
• Empowers others to accomplish common goals
• Represents a positive, motivational example for others to emulate in becoming leaders
• Supports others through providing clarity, direction, organization and purpose

GOAL ACHIEVEMENT

• Establishes goals that are relevant, realistic and attainable.
• Identifies and implements required plans and milestones to achieve specific business goals.
• Initiates activity toward goals without unnecessary delay.
• Stays on target to complete goals regardless of obstacles or adverse circumstances.

TEAMWORK

• Discards personal agenda to cooperate with other team members in meeting objectives.
• Contributes positively and productively to team projects.
• Builds and sustains a trust relationship with each member of the team.
• Supports other team members and team decisions.

PROBLEM SOLVING

• Analyzes all data relative to a problem.
• Divides complex issues into simpler components in order to achieve clarity.
• Selects the best options available to solve specific problems.
• Applies all relevant resources to implement suitable solutions.

DEVELOPING OTHERS

• Strongly advocates for the growth and development of others.
• Devotes appropriate time to training, coaching and developing others.
• Understands the implications of varied learning styles and their importance to individual development.
• Regularly follows up and holds others accountable for their performance.

Required Skills & Qualifications:

• Bachelor’s degree (B.A.) in engineering, telecom or business administration is preferred
• 10+ years of job-related experience
• Equivalent combination of education/job experience
• Must be efficient with strong attention to detail.
• Must have strong skills in organization and planning, demonstrated ability to work independently or in a team-oriented environment and exercise sound judgement and problem solving.
• Exceptional written, oral, and interpersonal communication skills; ability to present ideas in business-friendly and user-friendly language.
• Ability to effectively multi-task and prioritize in order to execute tasks in a high-pressure environment, both personally and delegated through staff.
• Must have strong customer support orientation (for internal/external customers), demonstrated professional demeanor, and the ability to maintain confidential information.
• Ability to read, analyze, and interpret industry journals, financial reports, and legal documents.
• Ability to respond effectively to the most sensitive inquiries or complaints.
• Requires the ability to influence others, negotiate outcomes, and articulate action plans to the team as well as internal and external customer groups.
• Strong coaching and mentoring skills - must be effective at providing detailed and specific feedback to staff to equip them to meet identified business goals.
• Must be effective at giving and receiving feedback.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to proficiently use computer software programs and related computer applications, Microsoft Office (Word, Excel, Outlook, PowerPoint) and other industry-specific technology tools used within the organization.
• Willingness to learn additional software applications.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.

Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.

Primary Role

The Project Director - Design & Construction provides strategic leadership across design-build initiatives, overseeing the fill lifecycle of commercial design-build projects.

This role supports process optimization, ensuring efficient project execution across multiple markets, including scheduling, budgeting, stakeholder management, and driving operational excellence.

Key Responsibilities

• Assist in leading and building design-construction teams
• Foster teamwork and strong inter-company relationships
• Support business development and project capture
• Establish systems to optimize and scale the business
• Track and manage financial performance
• Mitigate risks related to contracts and project scope
• Oversee contract management and installations
• Develop and manage budgets, schedules, and scope changes
• Vet subcontractors and support sales managers
• Ensure compliance with codes and regulations
• Prepare and negotiate contracts and schedules
• Identify and manage project changes and issue

Other Duties Include

• Drive continuous improvement
• Evaluate and implement new technology tools

Qualifications

• Certifications/Designations: AIA, PE, RA
• Ability to obtain contractor licenses in multiple states
• Ability to obtain a security clearance

Education/Experience

• Degree in Construction Management, Engineering, or Architecture required
• 10+ years in commercial construction project management or leadership, with experience across diverse project types and sizes, ideally in North America and other international locations
• Experience in permitting, estimating, budgeting, scheduling, and team management
• Proficiency in technology tools for productivity (BIM, Revit, estimating tools)

Competencies Required

• Strong background in Design services and Architecture
• Extensive experience in Construction Management and Project Management

Personal Attributes

• Positive attitude, team player, organized, independent, detail-oriented

Desired Behaviors

• Make fact-based decisions having done the hard work of obtaining actual data
• Leaders who are visible, accessible, and provide coaching to encourage lifelong training and learning
• Foster teamwork and functional diversity in order to achieve the best solutions
• Employees who take ownership, speak up immediately, respond quickly, escalate if needed, and think like an owner
• Drive continuous improvement through personal initiative and innovation
• Learn from failures in a positive/structured way… focusing on process and other improvements going forward
• Clearly define goals and objectives through KPI’s that are consistent with company-wide priorities
• Achieve results by consistently meeting our commitments
• Focus on what’s important to our customers (internal or external)
• Develop a culture of celebrating our successes… customer wins, improvements and demonstrated good behavior

Special Requirements

• Pass background checks and qualify for security clearance
• Able to travel globally as required

Lead Engineer – POS Foundation

Hybrid role in Irving/TX that requires 3 days in the office

We’re seeking a Lead Engineer with deep technical experience in Oracle Xstore (POS & Back Office) and a passion for creating robust, maintainable, scalable retail store foundations. In this role, you will lead the design and modernization of our POS platform - driving Xstore version upgrades, enhancing configuration frameworks, improving observability and operational excellence, ensuring global compliance, and strengthening system resilience.

You’ll serve as a technical leader, partnering with Architecture, Security, Infrastructure, Operations, Field Support, and Vendor teams to deliver high‑impact foundational improvements that reduce downtime, improve performance, and create a long-term, sustainable POS ecosystem. This position is ideal for engineers who thrive in fast‑paced retail environments, enjoy solving complex technical challenges, and can deliver high‑quality solutions that support thousands of store associates and customers.

Responsibilities

Core Platform Engineering & Modernization

• Lead Oracle Xstore development, enhancements, and lifecycle management—focusing on stability, maintainability, and scalability.
• Drive major version upgrades, patching cycles, dependency modernization, and technical debt reduction with structured rollout plans.
• Expand and optimize configuration management: store-specific overrides, tenancy handling, global/local variance, and dynamic configuration models.
• Architect and implement core services, frameworks, and extension points that other teams can build on.

Compliance, Reliability & Global Expansion

• Implement country‑specific compliance requirements—fiscalization, tax rules, receipt specifications, privacy mandates, and transaction standards.
• Work cross-functionally to ensure adherence to local regulations, certification requirements, and retail compliance frameworks.
• Improve platform-level resiliency, startup health, and recovery processes

Observability & Operational Excellence

• Enhance and standardize observability across the entire POS landscape—logs, metrics, traces, health checks, dashboards, and alerting.
• Champion operational efficiency by designing better troubleshooting tools, diagnostics, self-healing mechanisms, and automated monitoring.
• Lead incident response and postmortems, reducing MTTR and improving fleet-wide reliability.

Collaboration & Leadership

• Provide technical leadership and mentorship for engineers across POS teams.
• Drive architectural discussions, propose foundational improvements, and establish engineering best practices.
• Guide cross-team initiatives and represent the POS Foundation in design reviews, rollout planning, and vendor interactions.

Minimum Requirements:

• 7+ years of engineering experience with a strong emphasis on Oracle Xstore (POS and Back Office), including customizations and environment management.
• Proven experience performing Xstore upgrades, patching, platform migrations, and architectural modernization.
• Deep understanding of retail store POS operations, system flows, configuration frameworks, and store-level constraints.
• Strong proficiency in Java (Xstore), RESTful services, integrations, and patterns for large-scale distributed retail systems.
• Experience building or evolving observability: logging pipelines, telemetry standards, dashboards, alerting, and health checks.
• Demonstrated ability to lead large technical initiatives with multiple stakeholders.
• Excellent communication skills and an ability to work cross-functionally with Ops, Security, Infrastructure, and Field teams.

Preferred Requirements:

• Experience supporting international POS deployments involving fiscalization, tax rules, receipt formats, and local compliance frameworks.
• Strong understanding of store networking fundamentals, deployment patterns, and offline/failover strategies.
• Exposure to performance tuning, startup optimization, service orchestration, and large-scale rollout management.
• Experience with automation (PowerShell, Bash, Python) for builds, deployments, and diagnostics.
• Previous work modernizing legacy retail platforms or designing foundational frameworks.

EEO Statement:

Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Benefits & Perks:

Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Customer Service / Order Processing Specialist

Are you a detail‐oriented customer service/order processing professional who thrives in a fast‐paced environment? We're looking for an Order Processing Specialist to take ownership of customer and distributor sales orders from start to finish, ensuring accuracy, efficiency, and provide exceptional customer experience. In this role, you'll serve as a subject matter expert, support cross‐functional teams, and help strengthen the processes that keep our business moving. This is an onsite position at our corporate headquarters located in Carrollton, TX.

What you'll do -

• Customer Service
• Serve as a resource and part expert by providing accurate support to customer inquiries.
• Work with Sales, Engineering, and Operations to identify challenges and develop creative solutions.
• Assist with the creation and maintenance of Standard Operating Procedures (SOPs).

• Customer Sales Processing
• Communicate with customers regarding orders for manufactured and aftermarket products.
• Review orders and incoming order documentation to ensure configuration, price, and product requirements are accurate and specifications are complete prior to order entry.
• Enter and process confirmed orders in JD Edwards ERP system and acknowledge back to customer.

• Distributor Sales Processing
• Contact distributor for clarification of missing information. Resolve any problems with the orders to ensure orders are processed correctly.
• Answer distributor's inquiries regarding pricing, availability, and order status.
• With the Purchasing to provide ship dates for non-stock items. Advise distributors of delays or changes in shipping dates. Expedite, if required, to meet customer expectations.

• Sales Support
• Answer any sales order questions that arise within sales, customer service.
• Work with Sales, Operations, Engineering, and other departments about date management, special requests, freight, and other customer needs.
• Assist with continuous improvement projects including lean and kaizen events in order to improve the department.

What we're looking for:

• Requires a high school diploma. Associate's degree in business administration is desirable.
• 3-5 years of experience in customer service working with customers, salespeople, or distributors.
• Intermediate skill level with Microsoft Office Suite. Experience with JD Edwards software preferred.

Why Join Us?

• Competitive salary + bonus (our success = your reward).
• A supportive and reliable team.
• Growth opportunities within a company that keeps growing.
• Generous PTO
• 11 paid holidays
• Day‐1 coverage for insurance benefits

Ready to move to the next level?

If you're excited to grow your career and make an impact, we want to hear from you. Apply today at or contact John @4frontes,com or 262-496-5374.