Engineering Jobs in Charlotte

MirrorMate is looking for a Digital Marketing Manager to join our in-house marketing team in Charlotte, NC. This role sits at the center of our ecommerce engine and is ideal for someone who thrives in a DTC environment, is highly analytical, and enjoys owning execution from end to end.

You’ll work closely with marketing leadership, agency partners, and designers to execute, analyze, and optimize marketing initiatives across paid media, email/SMS, website, and new growth channels. This is a highly hands-on role with real ownership and visibility.

This role will include multiple different marketing projects throughout the year, including the below. Note that you will not be expected to manage each of these task categories! You would be assigned a selection of these tasks depending on your experience.

Ecommerce, Website & CRO

• Own day-to-day execution and optimization of the MirrorMate Shopify site.
• Build, launch, and iterate on landing pages (Replo/similar) to support campaigns, sales, and new products.
• Set up new products, collections, promotions, and sales events.
• Conduct regular site audits and CRO improvements (UX, navigation, PDP optimization).
• QA all site updates prior to launches and sales to ensure accuracy and performance.

Paid Media & Channel Execution

• Support execution and optimization of paid media across Meta, Google, TikTok, Pinterest and YouTube.
• Monitor campaign performance and surface insights and optimization opportunities.
• Contribute to ad testing strategy, audience insights, and creative feedback.
• Write and support ad creative briefs and copy in partnership with designers.

Email, SMS & Lifecycle Marketing

• Support execution of email and SMS marketing programs (Klaviyo & Postscript).
• Build and maintain campaign and lifecycle calendars.
• Create briefs, QA campaigns, schedule sends, and test deliverability.
• Support list management, segmentation, and performance analysis.

Influencer & Creator Support

• Support influencer and creator marketing initiatives as programs scale.
• Assist with sourcing and evaluating creators aligned with brand goals.
• Coordinate campaign logistics including timelines, deliverables, and approvals.
• Support influencer whitelisting and affiliate initiatives in partnership with paid media.
• Help track influencer performance and reporting.
• Platforms may include GRIN, Impact, and AWIN.

Reporting, Analytics & Insights

• Own marketing performance reporting across channels.
• Pull and synthesize data from Shopify, GA4, paid platforms, email, and influencer tools.
• Build dashboards and reports using Google Data Studio and Google Sheets.
• Conduct deep-dive analyses on sales trends, funnels, customer behavior, and campaign performance.
• Translate insights into clear recommendations for leadership.

Project Management & Execution

• Own marketing timelines and deadlines across campaigns, launches, and sales.
• Build and maintain marketing calendars and project plans.
• Coordinate cross-functional execution with design, customer service, operations, and agency partners.
• Ensure all deliverables are completed on time and launched accurately.
• Support large sales and launches from planning through post-mortem analysis.
• Manage multiple concurrent projects and shifting priorities with minimal oversight.

Strategy & Research

• Support sale planning and campaign strategy with data-backed insights.
• Conduct competitor and market research.
• Monitor industry trends, channel updates, and platform changes.
• Share insights and recommendations with marketing leadership.

B2B Marketing & Trade Show Initiatives

• Support MirrorMate’s growing B2B marketing initiatives, particularly around trade shows and ongoing dealer relationships.
• Execute B2B email campaigns (HubSpot) before and after trade shows.
• Support campaign setup, QA, scheduling, and performance tracking.
• Assist with reactivation campaigns aimed at increasing repeat orders from existing B2B customers.
• Support partnerships with B2B audiences such as:
• Interior designers
• Contractors
• Multifamily and commercial partners
• Support trade show planning and execution.
• Coordinate timelines and deliverables for booth design execution.
• Partner with designers on booth strategy and layout direction.
• Help ensure all booth assets, materials, and signage are ordered on time.
• Support creation and execution of trade show materials.
• Print collateral
• Swag
• Sales and marketing handouts
• Help maintain organization and tracking of B2B initiatives primarily within HubSpot.

Partnerships

• Support marketing partnerships with complementary brands, designers, creators, and other partners.
• Coordinate timelines, deliverables, and execution for partnership initiatives.
• Help track performance and outcomes of partnerships.
• Support cross-promotion initiatives across email, site, and paid channels.

Brand Stewardship

• Support ongoing refinement of MirrorMate’s brand voice, tone, and visual identity.
• Ensure consistency across marketing channels including website, ads, email, influencer content, and B2B materials.
• Partner with designers to execute brand-aligned marketing assets.
• Flag inconsistencies and opportunities to improve brand presentation.

This role will also collaborate on adjacent marketing efforts such as SEO, PR, affiliate marketing, and emerging growth channels, ensuring alignment with overall ecommerce and brand strategy.

AI & Automation

• Actively use AI tools (e.g., ChatGPT and similar platforms) to:
• Accelerate reporting, analysis, and documentation.
• Draft and iterate on copy, briefs, and internal documentation.
• Improve efficiency across workflows and recurring tasks.
• Stay current on AI tools and proactively recommend ways to apply them within ecommerce marketing.

Skills

• Strong project management and deadline ownership
• Highly analytical with comfort working in data and performance metrics
• Excellent written and verbal communication
• Strong attention to detail and QA
• Ability to operate independently in a small, fast-moving team
• Comfortable balancing strategy and hands-on execution

Experience

Our ideal candidate will:

• Have 3–8 years of experience in ecommerce, digital marketing, or growth marketing.
• Have hands-on experience managing Shopify-based DTC brands.
• Be highly data-driven and comfortable working with numbers daily.
• Be a self-starter who thrives without heavy hand-holding.
• Be excited by ownership, accountability, and growth opportunities.
• Have ecommerce experience first; home goods, interiors, or design experience is a bonus, not required.

Tools & Platforms

• Shopify
• GA4
• Replo
• Meta Ads Manager
• Google Ads
• TikTok Ads
• Pinterest Ads
• YouTube Ads
• Klaviyo
• HubSpot
• Google Data Studio
• Google Sheets / Excel
• Canva
• Influencer & affiliate platforms: GRIN, Impact, AWIN

Compensation & Benefits

In addition to competitive compensation and performance-based incentives, MirrorMate offers a benefits package designed to support both your work and your life outside of it:

• Full-time, in-person role based in Charlotte, NC
• Competitive salary based on experience, with yearly performance bonuses
• Generous healthcare coverage, including medical, dental, and vision insurance
• Flexible PTO policy, because we trust adults to manage their time responsibly
• Quarterly company-sponsored team outings, including happy hours, poker nights, and other team events
• Monthly catered lunches for the team
• Tech credit to outfit your office with the tools you need to do your best work
• Occasional travel (approximately 1–2 times per year) for trade shows, team events, or strategic initiatives

We’re intentional about building a workplace that’s collaborative, supportive, and fun — without unnecessary bureaucracy. As the company grows, our benefits and opportunities will continue to grow with it.

About MirrorMate

MirrorMate is a fast-growing, direct-to-consumer ecommerce brand redefining how custom products are bought online. We specialize in beautifully crafted, made-to-order frames for mirrors and more -  but what really sets us apart is how we build, market, and scale our business.

We’re a small, highly collaborative team with a big growth mindset. That means real ownership, real responsibility, and real impact from day one. If you’re excited by ecommerce strategy, data-driven marketing, and building systems that scale — this is the kind of environment where you’ll thrive.

At MirrorMate, you won’t be a cog in a massive machine or boxed into a narrow role. You’ll have the opportunity to:

• Work across the full ecommerce funnel — from acquisition to conversion to retention
• See your ideas go from concept to execution quickly
• Learn how a high-growth DTC business actually operates behind the scenes
• Collaborate closely with leadership, designers, and external partners
• Build skills that compound over time as the business grows

We move quickly, we care deeply about quality and performance, and we’re constantly testing, iterating, and improving. We value people who are curious, analytical, proactive, and excited to roll up their sleeves.

If you’re looking for a role where your work matters, where you can grow alongside the business, and where ecommerce marketing is treated as a core strategic function — not an afterthought — MirrorMate is a great place to build your career.

Job Title: Account Manager

Company: HPS

We are seeking to add a detail-oriented, customer-focused sales professional to our Inside Sales Team.

The Account Manager position involves all aspects of quoting, ordering, tracking and assisting with general customer needs. It requires a person comfortable with being the front-line contact for the company, handling high-volume transactions and long-time customer relationships. We need an organized multi-tasker who finds creative solutions for whatever may come their way. We guarantee you will learn something new every day.

Skills and Qualifications Needed:

* Two years B2B inside sales experience preferred

* Excellent communication skills—Written and Verbal

* Solid computer skills—command the basics of Microsoft Office (Excel, Word, Outlook, etc.) plus possess an ability to learn new platforms

* The ability to work independently, as well as in groups and cross-departmentally

* An aptitude for building long-term relationships with customers

* Possession of a strong mechanical aptitude and math skills

* Experience in hydraulics and/or pneumatics a bonus, but not required

* High School Diploma, additional education or commensurate experience preferred

HPS provides the following:

* Competitive base salary, old-school lucrative benefits package, and bonus plan. You produce = you earn. We reward hustlers and producers.

* Exceptional 401K program with company match

* Company-paid medical and life insurance, including optional group dental and vision plans

* Paid holidays, vacation and sick days

About HPS

Hydraulic and Pneumatic Systems is the Virginia branch of Charlotte-based Hydraulic and Pneumatic Sales. HPS is a highly respected, privately held distributor of hydraulic, pneumatic and motion control products for over 46 years. We are known for our engineered sales approach to providing unique solutions and reliable service to our customers. We are an “all-in” company whose foundation of success relies on the efforts of every employee. When you join the HPS family, you interact with all departments—outside sales, accounting, shipping, and management—to get the job done.

Manufacturing Engineer II (Mid-Career)

Ready to join an award-winning company and disrupt the manufacturing industry? Then, let’s talk!

Manufacturing Engineer II

About Role:

Northeast Tool is advancing the future of flight, and we’re looking for a driven Manufacturing Engineer II to help push aerospace manufacturing forward. Join a high-growth company where bold ideas, cutting-edge processes, and world-class craftsmanship come together.

In this role, you’ll support and improve manufacturing and programming processes, collaborate cross-functionally to drive efficiency and quality, and help implement innovative solutions on the shop floor. Your contributions will play a key role in scaling operations and delivering precision components to our customers. If you thrive in a fast-paced environment and are motivated by continuous improvement and technical challenges, we’d like to meet you.

Essential Duties and Responsibilities:

• Lead Engineering review of in-process inspection results, supplying data summary to perspective parties and initiating next steps for resolution.
• Lead Production Readiness Review (PRR) meetings by managing document control of customer files prior to manufacturing release.
• Support traveler/router development in Enterprise Resource Planning (ERP) to assist Production & Quality readiness.
• Develop, evaluate, and review manufacturing plans and set-up sheets in support of the manufacturing process.
• Estimate manufacturing costs, determine time standards, and make recommendations for fixturing and process requirements.
• Utilize SolidWorks to design work-holding, fixtures, and/or tooling to support Production, Engineering, & Quality functions.
• Produce in-process 2D drawings to support critical manufacturing operations and inspection cadences.
• Support Engineering Change Request (ECR) process by helping to manage new customer drawings and models to ensure revision compliance, updating the company’s Enterprise Resource Planning (ERP) system accordingly.
• Define and maintain manufacturing processes by studying customer blueprints and testing manufacturing methods, tooling, and equipment.
• Assist in developing new and editing existing policies, procedures, and standards to ensure compliance to ISO9001, AS9100, & ITAR regulations
• Support non-conformance reporting (NCR) by leading root cause analysis meetings utilizing RCCA tools to identify root causes, and support Quality in outlining corrective actions to drive continuous improvement, supporting and completing corrective action items where appropriate.
• Work cross functionally with Quality, Operations, and Production to detect, evaluate, and eliminate scrap, reducing the cost of manufacturing for the company.
• Research, identify, and implement cost reduction and optimization opportunities within manufacturing facility through lean manufacturing principles.
• Act as liaison with customers, vendors, and staff to answer inquiries, concerns, or complaints about outgoing product.
• Provide hands-on technical support and instruction to manufacturing personnel on new machining procedures and processes.
• Additional duties as assigned.

Knowledge, Skills, Competencies, and Abilities:

• Excellent written and verbal communication skills
• Advanced computer skills, including Microsoft Office Suite applications, SolidWorks and familiarity with Mastercam
• Intermediate to advanced knowledge of Geometric Dimensioning and Tolerancing (GD&T) and Datum Structure Review
• Advanced ability to use lean manufacturing principles to create standards, work instructions, and waste removal/cost reduction
• Strong critical thinking and technical writing skills
• Intermediate to advanced understanding and experience in RCA and CAR methodology and tools; i.e. fishbone, 5-why, pareto, scatter diagram, etc.
• Strong communication and presentation skills with internal and external stakeholders
• Project management skills and familiarity with applicable software and tools
• Ability to work cross-functionally across multiple departments within an organization

Required Qualifications:

• Bachelor’s Degree (B.S.) in a technical field from a four-year college or university (Mechanical or Industrial Engineering degree strongly preferred)
• 5+ years related experience in a manufacturing environment; Equivalent combination of education and/or experience may be considered with a minimum of an Associate’s Degree from an accredited college or university.
• 2+ years’ experience in an AS9100 (Aerospace) environment.
• Demonstrable Mastercam experience.
• Advanced knowledge of GD&T & datum structure review - GD&T ASME Y14.5 - 2018 foundational level certification, or ability to obtain within 3 months of hire.
• Certified Six Sigma Green Belt (CSSGB), or higher, or ability to obtain within 6 months of hire.
• Certified SolidWorks Associate (CSWA), or ability to obtain within 6 months of hire.

Preferred Qualifications:

• Certified Six Sigma Black Belt (CSSBB), or Master Black Belt.
• Certified SolidWorks Professional (CSWP)
• Certified Project Management Professional (PMP)

Pay Rate: $90,000 - $130,000, depending on level of experience and required/preferred qualifications.

About Northeast Tool & Manufacturing:

Northeast Tool & Manufacturing is a preferred supplier of precision machined parts and complex assemblies for the Aerospace, Defense, & Space industries. Our strong reputation for exceptional quality standards, innovative processes, and cutting-edge solutions allows us to handle the most complex requests with ease.

Northeast Tool is a certified ISO 9001:2015 and AS9100D facility, as well as ITAR DDC compliant. The company specializes in a diverse range of capabilities, including 5-Axis Milling, Multi-Axis Turning, & Wire EDM.

Job Summary

To Cyber Risk, Assess Systems and Technology, and to develop risk management strategies for their secure operation within Octapharma.

Essential Functions

• Development and Implementation of Security Controls: Collaborate with project teams to design, implement, and maintain security controls balancing what system capabilities there are versus the standards required by Octapharma.
• Compliance and Regulatory Adherence: Ensure that systems comply with relevant cybersecurity regulations, industry standards, and internal policies.
• Regularly access projects, systems, departments and portfolios to ensure ongoing compliance and address any gaps or deficiencies in security practices.
• Coordination with Cross-functional Teams: Facilitate collaboration between various teams to ensure security requirements are met and that a good quality of services is provided on behalf of Cyber and IT to Business Partners.

Minimum Requirements

• Bachelor’s degree in a related field (e.g. Engineering, Automation, Computer Science, or Management Information Systems)
• Experience from working at a Manufacturing Company (GxP environment experience is a bonus)
• Technical or risk management certification (e.g., CCNA or CISM) is a bonus
• Understanding of some or either of the following control frameworks: ISO 27001, CIS Controls, NIST or IEC-62443.
• 5-7 years of related experience

Knowledge, Skills, and Abilities

• Ability to work collaboratively with various departments and sites within the organization.
• Ability to communicate complex technical challenges in a non-technical way.
• Ability to prioritize, manage multiple projects, and execute in a fast-paced environment with a strong work ethic and ownership mentality.
• Track issues for compliance gaps and facilitate the implementation of remediation plans.

Physical Requirements

• Position works in-office at the corporate location
• Ability to sit for extended periods of time
• Ability to use a computer and other office equipment
• Ability to communicate effectively, both verbally and in writing
• Ability to navigate the office environment safely, including stairs and elevators (if applicable)

Responsibilities

· Create or modify design concepts within the Creo environment for HVAC systems and packaged products.

· Work with documents, drawings, and bills of material in various formats.

· Apply knowledge of manufacturing fabrication and assembly methods.

· Design part modeling, large assembly modeling, sheet metal, and piping.

· Manage data change and version controls.

· Utilize engineering design tools such as Creo, Windchill, and ProjectLink effectively.

· Demonstrate creativity in new product design and customization.

· Coordinate design activities with local and offshore design teams.

Essential Skills

· Minimum of 2 years of experience in mechanical design and design project management.

· Proficiency with Pro/ENGINEER (minimum 2 years), including advanced assemblies, 3D modeling, sheet metal, piping, and drawing.

· Experience with Windchill, including document and change management, and bill of materials.

· Excellent drafting standards and procedures.

· Strong verbal and written communication skills.

· Experience with bill of material structure and databases.

· Knowledge of sheet metal and piping design and manufacturing processes.

· Previous experience in HVAC product design or product sustaining.

Additional Skills & Qualifications

· BSME or BSMET degree in Engineering or a related technical field preferred.

· Masters degree in Engineering is a plus.

· Experience with FEA and project engineering.

· Experience with large manufacturing assembly, heavy industrial products.

• · Exposure to electro-mechanical control systems and components.

Senior Geologist -Project Manager

Location: Charlotte, NC or Raleigh, NC

Job Type: Full-Time

Salary: Competitive, commensurate with experience

Benefits: Comprehensive benefits package

About the Role

Are you passionate about environmental management and project oversight? We are seeking an experienced Geologist Project Manager to lead a variety of environmental projects, including those related to due diligence, NCDEQ, and NCDOT requirements. This role involves conducting Phase I and II Environmental Site Assessments, overseeing soil and groundwater monitoring, and ensuring compliance with environmental regulations. You will manage projects from planning to completion, ensuring they are delivered on time, within scope, and on budget. This role has flexibility in work location depending on office, field, and client needs.

Key Responsibilities

Field and Office Task Management

• Perform field and office tasks for Due Diligence, NCDEQ, and NCDOT projects.
• Conduct Phase I and II Environmental Site Assessments, including site inspections, data collection, and report preparation.

Environmental Monitoring and Remediation

• Oversee soil and groundwater monitoring, sampling, and remediation activities.
• Ensure compliance with Spill Prevention, Control, and Countermeasure (SPCC) plans, Stormwater Pollution Prevention Plans (SWPPP), and National Pollutant Discharge Elimination System (NPDES) permits.

Project Management

• Complete project tasks and deliverables within the defined scope, budget, and schedule.
• Review and approve technical documents, reports, and CAD drawings for accuracy and compliance.

Project Planning & Coordination

• Develop and manage project schedules, budgets, and resource allocations.
• Coordinate with engineering teams, contractors, and external consultants.
• Identify and mitigate project risks and issues.

Technical Review and Documentation

• Review technical documents and reports to ensure regulatory compliance.
• Provide technical oversight and quality control for environmental assessments and deliverables.

What We Value

At our company, we uphold these Core Values:

• Synergy – We collaborate to produce excellence.
• Stewardship – We promote responsible resource management.
• Purpose Inspired – We design solutions for environmental and community well-being.
• Innovation – We improve efficiency and effectiveness for our clients.
• Authenticity – We perform as promised and represent our capabilities accurately.

Qualifications

Education & Experience

• Bachelor’s Degree in Geology, Environmental Science, or a related field.
• 3+ years of experience in Environmental Engineering, Geology, or a related field.

Licenses & Certifications

• PE and/or PG License(s) required.
• OSHA 40-Hour HAZWOPER certification required.

Preferred Skills & Experience (not required, but a plus!)

• Experience in asbestos, lead, and indoor air quality assessments.
• Stream and wetland assessments, delineation, and monitoring experience.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office Suite.

Additional Requirements

• Attention to detail, problem-solving skills, and technical proficiency.
• Time management and ability to work on multiple projects simultaneously.
• Valid driver’s license (travel to project sites may be required).

Work Environment

• Schedule: Monday-Friday, 8 AM - 5 PM (occasional extended hours as needed to meet project deadlines).
• Travel: Occasional out-of-town travel for select projects.
• Work Type: Combination of fieldwork and office work.
• Physical Requirements: Ability to lift and carry materials or equipment weighing up to 25-50 lbs.

Why Join Us?

We offer a collaborative, purpose-driven work environment where your contributions make a real impact. With opportunities for professional growth, a comprehensive benefits package, and a commitment to environmental stewardship, this is the perfect role for those looking to advance their careers in environmental project management.

Transform how people connect with and manage their environments through intelligent, connected software solutions. This role leads the strategy, development, and commercial success of a portfolio of digital products — from mobile and web apps to cloud services, APIs, and partner integrations.

You’ll drive innovation, shape strategy, and deliver products that delight users and redefine digital experiences across a connected ecosystem.

What You’ll Do

• Own the vision: Define and execute a roadmap that drives growth, engagement, and customer satisfaction.
• Lead the charge: Manage a team of product managers, building a high-performing culture centered on innovation and impact.
• Drive results: Oversee the full lifecycle and commercial performance of the software portfolio — from strategy to revenue to market share.
• Build smart solutions: Integrate AI, data, and automation to enhance user experiences and unlock new value streams.
• Forge partnerships: Develop API-driven integrations and ecosystem collaborations that extend platform reach.
• Power insights: Develop and execute a data strategy to fuel analytics, business intelligence, and smarter decision-making.
• Deliver excellence: Collaborate with engineering, UX, and operations to build secure, scalable, and user-centric solutions.
• Stay ahead: Monitor trends, competitive moves, and emerging technologies to guide continuous innovation.
• Set the pace: Define KPIs, track performance, and represent the digital product line in executive-level discussions.

What You Bring

• Bachelor’s degree in Computer Science, Engineering, or Business; MBA preferred.
• 10+ years in product management, including 4+ years leading teams.
• Proven success launching and scaling software products in B2B or B2C markets.
• Deep expertise in cloud platforms, APIs, microservices, and modern software architecture.
• Experience with AI/ML technologies, data platforms, and analytics tools.
• Exceptional communication, leadership, and stakeholder management skills.
• A passion for innovation, customer experience, and measurable business impact.
• Background in industrial, manufacturing, or durable goods sectors is a plus.

Why This Role

• Lead a high-impact, high-visibility digital product category.
• Shape the future of connected software platforms in an evolving industry.
• Work alongside visionary leaders to drive data-driven transformation and innovation.
• Enjoy competitive compensation, strong benefits, and growth opportunities.

Reports to: President, Head of Sales & Estimating

Environment: In our Belmont, NC office, working with Trimble PowerFab estimating software.

Steel Specialty is a quickly growing 2nd generation Steel Fabrication company with a strong culture - collaborative, family-friendly, professional & personable. 50+ years ago, we started as a Miscellaneous Steel Fabricator and later added Structural Steel to our wheelhouse. We manage jobs for our customers in Healthcare, Commercial, Industrial, Higher Education etc.

We are proud of our long-standing reputation for craftsmanship, reliability, and integrity. We are committed to creating an excellent workplace, supporting the growth & success of our employees and partners, and delivering high-value, on-time solutions to our customers.

What you will do: Prepare & coordinate detailed cost estimates for complex structural & miscellaneous steel projects, ensuring complete & traceable takeoffs, accuracy, consistency, and risk awareness across bids. Lead & develop a team of Estimators. Bridge your technical estimating experience with leadership's support, act as a standard for other Estimators, and contribute to our organizational strategy & any process improvement initiatives.

• Review & validate estimates prepared by junior estimators; provide constructive feedback & guidance to improve accuracy & efficiency.
• Issue & track RFI’s to General Contractors; ensure all responses are integrated into final pricing.
• Collect, level, and compare vendor, subcontractor, and supplier quotes for accuracy & completeness.
• Analyze company data, monitor budgets & prices using software packages.
• Identify labor, material, costs and time requirements by researching proposals, blueprints, and related documents.
• Prepare detailed cost estimate reports & present job Recaps & bid summaries to Estimating Manager / President when requested.
• Some travel within 60 miles of office - no overnight travel

Who you are:

• Responsive teammate & communicator with a positive attitude.
• Cross collaborator with GC’s, subs, and leadership.
• Analytically minded and high attention to detail.
• Time management expert. Strategic thinker & planner. Strong problem solver.

What you’ll need:

• Bachelor’s degree in Construction Management, Engineering, or related field OR equivalent experience in construction/steel estimating.
• 8+ years of experience estimating structural / miscellaneous steel (Medical, Commercial, Industrial, Higher Education projects preferred).
• Strong knowledge of structural steel design, fabrication, and erection process, AISC codes, and AWS welding standards.
• Experience soliciting & leveling vendor / subcontractor quotes & preparing complete cost estimate reports.
• Hands-on RFI’s, scope reviews, and budget monitoring within estimating software.

What’s nice to have:

• Proficiency in Trimble PowerFab estimating software or equivalent.
• Rigorous with risk assessment and cost validation.
• Experience mentoring, training, or leading junior / entry level Estimators.

What you’ll gain:

• Be a part of a team that is highly emotionally intelligent and expanding quickly, with a passion for high quality service and family friendly culture.
• Base salary negotiations depend on experience & will be discussed during your first phone interview.
• Annual end of year bonus
• 401k retirement fund with company matching
• Access to health, dental, vision, and ancillary insurance
• Employer paid medical premiums
• Paid Vacation
• Opportunity to grow internally - ask us about your growth path with Steel Specialty!

Have questions or want an update on your application? Call or text Amanda @ 98 or email

Procemex is looking to add to our growing team in North America. We are looking for a customer focused professional sharing our mission, visions, and attributes for future growth. We expect the candidate to be a customer-oriented, team player. The Project Manager role requires 50-75% travel to North American customer sites.

Overview:

• Oversee projects from conception through installation while assuring that a quality product is delivered on time, in budget and with customer expectations being met.
• Coordinate directly with Procemex sales and customer interface regarding project status, technical and non-technical issue resolution, customer visits and installation targets.
• Monitor project stages, identify potential project issues or delays, and orchestrate their resolution.
• Keep management aware of project status
• Provide system engineering support including system configuration and pre-installation consulting. Required skills and experience
• Understanding of the paper making process from a process control, quality, and production standpoint
• Ability to manage our projects from an electrical, mechanical and IT perspective
• Good data processing skills
• Demonstrated capability to manage projects from receipt of order to installation and implementation
• Ability to effectively manage multiple ongoing projects at various phases of execution
• Good communication and networking skills
• Ability to work systematically and achieve results both individually and as part of a team

Responsibilities:

• Manage projects and perform service tasks at customer mill sites and remotely
• Communicate with Finnish factory on pre-engineering status, schedules, quality concerns, and new technologies
• Be accessible to customers via email, over the phone, and in person when necessary
• Administer the entire scope of contract to ensure compliance and customer satisfaction
• Provide ongoing support to customers, as needed, regarding service, training, and any necessary repairs either onsite or via web applications
• Obtain and maintain knowledge of pulp and paper industry trends and needs

Qualifications:

• Relevant education in related engineering field (Electrical, Mechanical, Chemical, Paper Science & Engineering)
• Ideal candidates have project management experience in pulp and paper manufacture, automation, IT, and/or machine vision experience
• Proficient in Microsoft tools
• CAD proficiency is preferred

We offer:

• Team atmosphere
• Opportunity for professional growth
• Interesting and challenging tasks
• A great opportunity to be involved in the latest machine vision technologies in an international and inspiring work environment
• Competitive benefits

About Procemex:

Procemex is a global leader in integrated web monitoring and web inspection solutions in board, paper, pulp, and printing industry. Procemex develops, designs, and delivers the fastest and most accurate smart camera-based solutions worldwide.

Founded in 2000, Procemex has gained leading expertise in the industry. Thanks to its solid roots, Procemex has acquired a unique understanding of production processes while the core excellence is in mastering optical imaging and image processing. Procemex helps paper, board and pulp companies worldwide secure their product quality and minimize expensive production downtime.

Procemex is headquartered in central Finland with regional offices in the U.S., Germany, and Japan. : A background check and drug screen is mandatory, and drug testing may be required for access to certain customer sites.

Pay will vary based on years of relevant experience.

Company Overview:

We are a leading provider of ultraviolet (UV) disinfection equipment, serving industrial sectors such as food & beverage, pharmaceutical, microelectronics, and building services, as well as municipal (wastewater, drinking water, reuse) and aquatic (swimming pools, waterparks, spray pads).

Position Summary:

The Service Coordinator acts as the primary point of contact for customers seeking service and support. This role is responsible for managing service inquiries, scheduling field service visits, dispatching parts, and ensuring smooth communication between customers, technicians, and internal teams. The Service Coordinator plays a critical role in streamlining service operations and improving route efficiency to reduce costs and enhance customer satisfaction.

Key Responsibilities:

• Serve as the first point of contact for all service-related customer inquiries via phone, email, or online requests.
• Triage and route incoming calls and emails to the appropriate personnel (technical support, sales, service technicians, etc.).
• Schedule and coordinate service visits across various regions, aligning technician availability with customer needs.
• Organize and ship replacement parts and tools required for service visits.
• Collect, review, and organize service reports from technicians and ensure accurate documentation.
• Maintain service records, customer histories, and related data in the company CRM or service management system.
• Develop and optimize technician travel routes to minimize costs and improve efficiency.
• Communicate clearly with customers regarding appointment status, parts deliveries, and service expectations.
• Collaborate with logistics, sales, and engineering teams to ensure seamless execution of service plans.
• Monitor and follow up on outstanding service issues to ensure timely resolution.

Required Skills and Qualifications:

• Customer Service: Strong interpersonal and communication skills; professional and courteous when dealing with customers and internal teams.
• Organization & Time Management: Ability to manage multiple priorities and service requests in a fast-paced environment.
• Scheduling Expertise: Experience with service scheduling tools or CRMs preferred.
• Problem Solving: Able to assess customer needs and direct inquiries appropriately with minimal supervision.
• Logistics Coordination: Understanding of shipping, inventory coordination, and route optimization.
• Attention to Detail: Accuracy in scheduling, record-keeping, and communication is critical.
• Team Collaboration: Ability to work cross-functionally with service technicians, warehouse staff, and management.
• Process Improvement: A mindset for developing and refining procedures to improve service delivery and reduce operational costs.

Preferred Qualifications:

• 2+ years of experience in customer service, dispatch, service coordination, or logistics role.
• Experience in industrial, municipal, or technical service industries is a plus.
• Proficiency with Microsoft Office Suite (especially Excel, Outlook) and basic familiarity with ERP or service ticket systems.