Engineering Jobs in Charlotte

Premium Relocation Assistance Provided (Terms & Conditions applied)

Overview:

The primary purpose of this position is to set up, operate, program manual and CNC horizontal milling machines, manual lathes, and CNC lathes performing detailed operations on a variety of parts and components. Use a range of tools, including milling cutters, boring bars and heads, saws, micrometers, gauges, indicators, and more. Your role will require a proven understanding of shop mathematics and the capacity to interpret complicated drawings, specifications, charts, and tables. You should also have experience with precision measuring instruments and/or specialized occupation training.

Applicants will have 5-7 years of practical trades training, which includes familiarity with blueprints, CNC machinery, programming, G & M code, and manual machining. Effective written and verbal communication abilities are essential, and the ability to maintain Siemens Energy equipment certifications is required.

How You’ll Make an Impact

Will work from manufacturing information, drawings, written and/or verbal instructions and perform such operations as:

• 
  
• Using material handling devices, loads/unloads parts from machines and/or assists crane operator.
  
• Setting up machines by installing tooling, adjusting to proper machine settings, feeds, speeds, etc., per job documentation and drawing specifications; assure proper tooling pre-sets.
  
• Will perform in-process integrity checks, as required, in order to maintain specific drawing tolerances.
  
• Conducting in-process testing and charting operational information and/or recording data as required, removing chips from work pieces and clean for inspections, as required to maintain a clean work area.
  
• Completing log sheets, downtime records, and other information, as required by the data collection system.
  
• Adapting to various situations and adjusting to the shift priorities.
  

What You Bring

• 
  
• Must have high school diploma or equivalent. An associate degree or trade school certificate is preferred.
  
• A basic knowledge in the use of shop mathematics, together with the use of complicated drawings, specifications, charts, tables, various types of precision measuring instruments and/or the training generally applicable in a particular or specialized occupation.
  
• Understanding of Geometric Dimensioning and Tolerancing (GD&T), and how it applies to the engineering provided drawing.
  
• 5 Years or more in applied trades training, such as use of blueprints, CNC equipment, etc.
  
• Must qualify for and maintain appropriate equipment certifications of Siemens Energy (i.e., Fork truck, crane, etc.).
  
• Successful applicants must be able to pass standard hearing, vision, and pulmonary function tests.
  

Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.

Offers of employment are contingent upon successful completion of a criminal background check, pre-employment drug screen, and any other test(s) required for the role.

About the Team

Gas Services

Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy:  growth and development opportunities

Premium Relocation Assistance Provided (Terms & Conditions applied)

Siemens Energy in Charlotte, NC is actively recruiting for full-time positions across various shifts, encompassing a range of days and time slots such as 5x8 Mon-Fri, 4x10 Mon-Thurs, & 3x12 Fri- Sun.

Currently we are hiring in multiple product line manufacturing operations including – Steam Turbine, Large Generator, Gas Turbine and Combustion Components in a climate-controlled factory.

A Snapshot of Your Day

Join Our Team as an Advanced Computerized Numerical Control (CNC) Machinist where your skills will be utilized to manufacture power generation equipment and their subassemblies. Emphasis is placed on ability to adhere to all safety requirements, follow engineering drawings (blueprints) and interpret and execute manufacturing processes per specific work instructions and validate your work utilizing electronic quality control documentation.

Advanced CNC machinists’ roles will involve performing precise and complex setups, utilizing various types of specialized fixtures, and collaborating with your technical support team on how related processes can be further improved. Given the role in an advanced CNC machinist there is an expectation to share knowledge, resolve issues, and add your own learnings and experiences to the knowledge base of the team. We are an organization with a focus on constant improvement via collaboration and ingenuity. We value the intellectual property that you bring, and we will significantly add to your existing set of skills and capabilities. You will need to be able to work independently and collaborate effectively to ensure successful product delivery to our customers worldwide.

The qualified candidate can be hired for various CNC machinist positions focused on either the operation of CNC Lathes, Vertical Mills and/ or Horizontal Mills.

How You’ll Make an Impact

• 
  
• Adhere to all safety rules.
  
• Demonstrate proficiency in ability to operate either CNC Lathes, Vertical Mills, and/or Horizontal Mills.
  
• Read CNC programs and be familiar with G & M codes.
  
• Perform minor edits to CNC programs to improve efficiency and eliminate opportunities for error.
  
• Build (pre-set tooling) as needed for specific machining processes.
  
• Interpret engineering blueprints and written instructions.
  
• Apply concepts of geometrical tolerancing.
  
• Perform machining processes utilizing both empirical standard and metric system.
  
• Set up and use various measuring and inspection gages/instruments including ID and OD micrometers, bore gages, thread gages, etc.
  
• Control machining tolerances of 0.0005” – 0.005”.
  

What You Bring

Required Skills and Experience:

• 
  
• High School Diploma / GED
  
• Ability to adhere to all safety requirements.
  
• Knowledge of Geometric Dimensioning and Tolerancing (GD&T) required.
  
• Minimum 5 years of CNC machining experience required with proficiency in at least one of the following: Lathe, Vertical Mill, and/or Horizontal Mill.
  
• Proficiency in performing machine setups, tool selection, program offsets, G-codes, M-codes, troubleshooting, metrology, and blueprint reading.
  
• Strong knowledge of shop mathematics and the ability to interpret drawings (blueprints), written specifications, charts, and utilize a variety of precision measuring instruments.
  
• Ability to communicate clearly and effectively.
  
• Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.
  
• Physical Demand: Moderate, with some periodic heavier lifting required less than 50lbs.
  
• Ability to work with either written, oral, or graphic instructions.
  
• Successful applicants must be able to pass standard hearing, vision, and pulmonary function tests as required to perform work duties.
  
• Achievement of the Career Readiness/Work Keys Certificate at Silver Status required.
  

Preferred but Not Required:

• 
  
• Machining/CNC related associates degree, machining/programming certificates, apprentice program completions, course work in CNC machining related topics, etc.
  

About the Team

Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Find out how you can make a difference at Siemens Energy:  Pay

Jobs & Careers:  HIREOPGN

Patriot Crane & Hoist, a division of American Equipment Holdings, is one of the leading overhead crane solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried and true philosophy – take care of our customers and take care of our people.

We also believe that our people matter, which is why we are committed to providing our team members with competitive wages, attractive benefit offerings, and abundant training offerings. As one of the fastest growing companies in our industry, new opportunities are regularly available that enable our team members to develop, grow, and pursue their career passions.

Position Summary:

We are looking for a Crane Service Technician for our Charlotte, NC location.

Responsibilities:

• Perform on-site preventative maintenance, repairs, and modernizations on electric overhead traveling cranes
• Spend time consulting with customers on repair and safety related issues
• Troubleshoot equipment malfunctions and breakdowns.
• Generate sales leads during service calls
• Accurately and neatly document on the service report for the work performed.
• New crane wiring, assembly, installation, and start-up.
• Maintain a clean and safe work environment.
• Travel may be required. Work vehicle provided.

Required Skills/Abilities:

• Strong knowledge of AC/DC theory, as well as the ability to troubleshoot 480VAC 3 phase motor control systems. A.A. degree or Equivalent vocational-training or experience is preferred.
• A minimum of 2-year hands-on electro-mechanical maintenance
• Aptitude for both electrical and mechanical environments as well as familiarity with mechanical and electrical equipment
• Willingness to work overtime
• Possession of a valid driver’s license with good driving record
• Must pass drug-screen and background check
• Strong communication skills
• Proven commitment to safety
• Comfort with working at heights
• Experience in Variable Frequency drives and PLC programming a plus
• Crane maintenance experience a plus.

Schedule:

• 8 hour shift
• Monday to Friday
• On call or Overtime possible

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

What we offer:

We offer competitive compensation and benefits package, including health insurance, retirement plans, and paid time off.

• Cigna Health Insurance (Kaiser in CA)
• FSA & HSA healthcare employer contribution
• Critical Illness, Accidental, and Hospital Indemnity Plans
• Dental and Vision Plans
• Company paid STD & LTD Disability Insurance
• Educational and Tuition Reimbursement
• Maternity (12-wks) and Paternity leave
• Employee Assistance Program
• Basic & Voluntary Life AD&D
• 4% 401K Employer Match, with 6% of your Contribution
• Company Paid Time Off (PTO)
• Company provided PPE
• Discounts on products and services
• Opportunities to network and connect

American Equipment Holdings is an organization of leading overhead crane and hoist, industrial weighing, and below-the-hook service providers in the United States. Together, our companies provide comprehensive solutions for everything related to customers’ overhead crane and hoist, rigging, and weighing and measurement needs, including OSHA mandated inspections, preventative maintenance and repair field services, parts, engineering, ISO certified fabrication, new and replacement equipment, automated systems, system modernizations and training. American Equipment Holdings is one the largest and fastest growing companies in our space with more than 800 dedicated team members that serve thousands of customers throughout the United States.

Our Commitment to Inclusion & Belonging:

At American Equipment Holdings, we are dedicated to engaging with the widest possible range of talent. We believe that diverse perspectives drive innovation and engagement, enabling us to attract creative individuals and develop exceptional products, services, and solutions. We encourage all qualified candidates to apply. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Proof of right to lawfully work in the United States required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Compensation details: 28-44 Hourly Wage

PI669b68ca880b-37344-39404142

Engineering Project Manager Description

Perigon is seeking an Engineering Project Manager with a desire for a career in a consulting engineering environment working with chemical and industrial clients. The ideal candidate will be highly organized, have strong communication skills, and preferably have manufacturing plant experience as well as experience working with clients, vendors, all disciplines of engineers.

Engineering Project Manager Responsibilities

· Overall responsibility on assigned projects for management of project scope, budget and schedule.

· Understand the basics of schedule development and maintenance, budget development and operation, and scope management i.e., handling scope changes as they impact budget and schedule.

· Ensure that effective inter-discipline coordination occurs on all multi-discipline projects.

· Responsible for assisting Marketing in proposal preparation, presentation and closing the sale.

· Responsible for preparing the Project Plan and completing the approved scope of the project within authorized budget and agreed upon schedule

· Responsible for documenting all discussions impacting scope, budget or schedule and for obtaining client approval of all changes to these items.

· Together with the individual Department Head, is also responsible for the technical integrity of the project deliverables.

· Coach less experienced personnel, delegating tasks to them as the PM feels is appropriate.

Engineering Project Manager Qualifications:

· Bachelor’s degree in engineering or a related discipline.

· Five (5) years or more of project management experience.

· The PM should have a Registered Professional Engineer or Project Management Professional certification.

· Basic engineering skills combined with Project Management Training and experience.

· Strong interpersonal skills to foster good client relations and is able to develop and motivate a project team to the successful completion of project objectives.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Founded in 1963 by Don Fessler & George Bowman, Fessler & Bowman, Inc. has grown from a residential flatwork & basement wall contractor to a top 100 Commercial Concrete Contractor recognized across the nation. Keeping customer satisfaction as our fundamental core value has allowed Fessler & Bowman, Inc. to prosper for nearly six decades.

Our Culture & Philosophy:

Fessler & Bowman is a fast-paced and culture-focused industry leader in specialty concrete and civil earthwork. When we talk about culture at F&B, it is not just a plaque hanging in our lobby. We live our values every day and these values have allowed us to build a phenomenal team delivering best in class products to our customers. We don’t put off until tomorrow what can be accomplished today; our relentless commitment to a job done right is what drives us all. A leading indicator of team member success at Fessler & Bowman is someone who strives to meet our core values. If we asked a friend to describe you would they use words like “competitive,” “driven,” “team-focused,” “detail-oriented,” “agile,” and “a problem solver”? Are you willing to take calculated risks to achieve better than average results? If so, you are the type of person we are looking to add to our F&B family.

Summary:

The Safety Manager will collaborate with the Corporate Safety Director and Safety Department to complete initiatives to ensure that Fessler & Bowman is compliant and innovative. The Safety Manager also provides the project management teams with guidance and confirms that project sites fulfill industry, local, state, and federal guidelines and regulations. Through site assessments, employee training, preventative care, and being a resource to the Company, the Safety Manager will assist in maintaining an evolving safety culture. The following descriptions are representative of, but not limited to, the expectations for the position.

Five Key Roles of the Safety Manager:

• Conducts safety meetings, audits, and inspections to ensure compliance, evaluate performance, identify corrective action, and implement follow up assessments
• Plans, implements, manages and maintains comprehensive environmental safety & health programs on premises or at project site locations
• Guarantees that all work is performed in accordance with approved manuals, internal policies and procedures, contract documents, and good engineering practices
• Collaborates with management to develop an Emergency Action Plan and serve as the primary contact for project site injury and incident notification, investigation, and case management
• Plans, implements, and conducts preventative care, safety, and compliance training programs

Essential Duties & Responsibilities:

• Provides project management team with guidance on health and safety and confirm project site fulfills industry, local, state, and federal guidelines, and regulations
• Provides technical support to project managers
• Coordinates and monitors schedule updates, invoices, and submittals
• Reports the status of projects to the Project Management team
• Participates in team meetings and provides regular on-site project presence
• Maintains a written log of safety inspection activities, reports, and correspondence
• Reviews Job Hazard Analysis (JHA) documentation and creates pre-task analysis plans for all project activities
• Develops site-specific safety plans catered to individual project needs and requirements
• Ensures that all employees and trade partners adhere to all the Fessler & Bowman’s safety requirements
• Responsible for all accident reporting and investigations
• Responsible for all equipment or structural damage reporting
• Responsible for ensuring that all workers are properly trained and maintain proper records for safe site practices
• Responsible for all corrective actions to address any safety issues
• Creates and maintains relationships between sub-contractor and general contractor
• Other tasks as assigned

Education, Experience & Qualifications:

• Bachelor’s degree in Safety, Health, Engineering, or related field preferred
• 6-8 years of large-scale commercial, or industrial project management experience, including at least 4 years of management-level safety professional experience
• Experience developing Job Hazard Analysis and Pre-Task Plans for construction sites
• OSHA 500 -OSHA Standards for the Construction Industry preferred
• OSHA 510 -OSHA Standards for the Construction Industry required
• Current certifications in First Aid, CPR, OSHA, 30-hour Construction Safety and Industry Standards are a plus

Travel:

Travel to and from job sites and office locations is required for this position. Fessler & Bowman will compensate for travel when applicable.

Work Environment:

As a Safety Manager, you will be subject to various work environments. Work environments can include, but are not limited to: high/low temperatures, areas close to traffic, loud and frequent noises, confined spaces, heights, indoor/outdoor settings. The employee will frequently be required to use hands or fingers to handle or feel.

Recruitment Process:

The recruitment process will include a phone screen, in-person meeting, and a pre-employment background check and drug test.

Fessler & Bowman is an Equal Opportunity Employer

Steel Fabrication Industry, Operations & Project Management Department

Reports to: Head of Project Management

Environment: In our Belmont, NC office & out in field (no overnight travel)

Steel Specialty is a quickly growing 2nd generation Steel Fabrication company with a strong culture - collaborative, family friendly, professional & personable. Our 50+ years in the market are unique as we started as a Miscellaneous Steel Fabricator and later added Structural Steel to our wheelhouse. We manage jobs for our customers in Healthcare, Commercial, Industrial, Higher Education etc..

Our organization is proud of our long-standing reputation for craftsmanship, reliability, and integrity, and we are committed to creating an excellent workplace, supporting the growth & success of our employees and partners, and delivering high-value, on time solutions to our customers.

What you will do: lead & execute our most complex, high risk / value structural & miscellaneous steel projects from turnover through closeout. Own your individual projects scope / schedule / cost / quality, while leading & mentoring other Project Managers. Handle escalations, and protect profitability, strengthen customer relationships, and elevate project management standards across the organization.

• Senior Project Leadership & Execution
• Client & Contract Management
• Risk, Change & Financial Oversight
• Fabrication, Delivery & Erection Coordination
• Mentorship & Team Development
• Standards, Processes & Continuous Improvement

Who you are:

• Strong project manager & executer, cross collaborating with GC’s, subs, and leadership.
• Leader assessing risk, overseeing a smooth client relationship.
• Strong decision maker under pressure.
• Strategic thinker and excellent executive level communicator.

What you’ll need:

• Bachelor’s degree in Construction Management, Engineering, or related field OR equivalent industry experience.
• 10+ years experience managing structural and/or miscellaneous steel projects.
• Demonstrated success managing large, complex, high risk fabrication projects.
• Proven ability to lead difficult conversations & resolve disputes.
• Mastery of contracts & change. Advanced schedule / cost control.
• Expert blueprint/spec interpretation & document control. Safety & quality minded.

What’s nice to have:

• Experience mentoring / supervising Project Managers.
• Experience managing multi-million dollar structural steel projects.
• Familiarity with AISC standards & risk management practices.
• Viewpoint Spectrum. Tekla PowerFab.
• PMP Certification. OSHA-30.

What you’ll gain:

• Be a part of a team that is highly emotionally intelligent and expanding quickly, with a passion for high quality service and family friendly culture.
• Base salary negotiations will depend on experience, and will be discussed during your first phone interview.
• Annual end of year bonus
• Company phone
• Mileage reimbursement
• 401k retirement fund with company matching
• Access to health, dental, vision, and ancillary insurance
• Employer paid medical premiums
• Paid Vacation
• Opportunity to grow internally - ask us about your growth path with Steel Specialty!

Have questions or want an update on your application? Call or text Amanda @ 98 or email

Job Summary

We are seeking an experienced AWS Solutions Architect to design, implement, and govern secure, scalable, and compliant cloud solutions for banking and financial services applications. The ideal candidate will have strong expertise in AWS architecture, MLOps, Generative AI, regulatory compliance, and enterprise integration. You will work closely with business, risk, security, and engineering teams to enable cloud adoption and AI/ML innovation while meeting stringent banking regulations and industry standards.

Key Responsibilities

• Design and architect secure, scalable AWS solutions for core banking, digital banking, payments, risk management, fraud detection, and analytics platforms
• Translate business, regulatory, and security requirements into compliant cloud architectures ensuring adherence to PCI-DSS, SOX, GDPR, SOC 2, Basel III, and local financial regulations
• Architect secure network foundations using Amazon VPC (subnets, Security Groups, NACLs, NAT Gateways, VPC Endpoints, Transit Gateway) and implement least-privilege access using IAM, IAM Identity Center, and IAM Access Analyzer
• Implement encryption and secrets management strategies using AWS KMS, Secrets Manager, and Certificate Manager for data protection at rest and in transit
• Design end-to-end MLOps pipelines using Amazon SageMaker (Pipelines, Model Registry, Projects, Feature Store, Clarify, Model Monitor) for automated model training, deployment, bias detection, and monitoring
• Architect Generative AI solutions using Amazon Bedrock (foundation models from Anthropic, Meta, Cohere, AI21 Labs, Stability AI), Bedrock Guardrails for content filtering and hallucination prevention, Bedrock Knowledge Bases for RAG implementations, and Bedrock Agents for task automation
• Design intelligent search and retrieval systems using Amazon Kendra (GenAI Index) for enterprise search, document discovery, and semantic search integrated with Bedrock Knowledge Bases and Amazon Q Business
• Configure model customization and fine-tuning strategies using Bedrock Custom Model Import, prompt engineering, and Retrieval Augmented Generation (RAG) patterns with proprietary enterprise data
• Implement AIOps and observability using Amazon DevOps Guru, CloudWatch (anomaly detection, Container Insights, Lambda Insights), X-Ray, and distributed tracing capabilities
• Design high availability and disaster recovery solutions across multiple regions using Aurora Global Database, DynamoDB Global Tables, S3 Cross-Region Replication, and Route 53 failover
• Lead application and data migrations from on-premises to AWS using Database Migration Service, Application Migration Service, and Storage Gateway
• Architect containerized workloads using Amazon ECS, EKS, Fargate, and ECR with security scanning and orchestration best practices
• Collaborate with InfoSec, Risk, Compliance, and Audit teams to implement security guardrails, conduct threat modeling, and maintain regulatory compliance
• Enforce AWS Well-Architected Framework principles and guide DevOps teams on CI/CD pipelines using CodePipeline, CodeBuild, CodeDeploy, and Infrastructure as Code (CloudFormation, CDK, Terraform)
• Implement governance and continuous compliance using AWS Config, Audit Manager, conformance packs, and centralized logging with CloudWatch Logs and OpenSearch
• Optimize costs using Cost Explorer, Budgets, Savings Plans, Reserved Instances, Spot Instances, and S3 lifecycle policies
• Design data lakes and analytics platforms using S3, Glue, Athena, EMR, Kinesis, and Redshift for real-time and batch processing
• Implement centralized backup strategies using AWS Backup and automate operational tasks using Systems Manager, EventBridge, and CloudFormation
• Document architecture designs, security controls, threat models, disaster recovery runbooks, and maintain architecture decision records for audit purposes

Preferred Qualifications

• AWS Certified Solutions Architect – Professional or Associate
• Experience with financial services regulations (PCI-DSS, SOX, GDPR, FFIEC, ISO 27001)
• Experience with encryption, key management (AWS KMS, HSM), and secrets management
• Knowledge of zero-trust architectures and defense-in-depth security models
• Experience with containerization and orchestration (Docker, Kubernetes, ECS/EKS)
• Familiarity with DevSecOps, CI/CD, and automated compliance controls
• Experience with disaster recovery and multi-region architectures

Title: Head of Brokerage Operations

Location: On-site or Hybrid (Charlotte, NC)

Reports to: CEO

Type: Full-Time, Salaried

Compensation: $105,000 - $130,000 base + performance bonus

This is an immediate hire. We are actively interviewing and will move quickly for the right candidate.

About Serve Freight

Serve Freight is a growing freight brokerage specializing in high-stakes, time-sensitive, and complex shipments. We are building a multi-division logistics platform, with a freight brokerage that runs like a machine. We need someone who can help operate the machine, own its performance, and ensure every team member knows exactly how to run their part of it.

The Role

As the Head of Brokerage Operations, you will play a central role in scaling Serve Freight's operational infrastructure and execution quality. You will work directly alongside the CEO and leadership team to build, document, and run the systems that power every function in the company.

Your primary job is building the internal engine that makes everything work seamlessly: SOPs, process flow maps, training programs, operational playbooks, KPI ownership, and accountability systems across sales, carrier sales, and operations support teams.

This role is for an operator who doesn’t just build the engine but can squeeze every ounce of horsepower out of it for consistent results. You are comfortable recording a Loom walkthrough for track and trace, designing a process flow map in Miro, pulling a report on speed-to-quote, and coaching a team member on performance standards all in the same afternoon.

Role and Responsibilities

• Own and continuously improve the end-to-end operational workflow, from quoting through delivery, identifying bottlenecks, eliminating inefficiencies, and driving measurable outcomes across the brokerage.
• Design, document, and implement SOPs, process flow maps, and operational playbooks that create consistency, reduce errors, and enable the team to scale without sacrificing quality.
• Build and maintain training and development materials for all sales and operations staff, ensuring every team member has clear guidance, knows the standard, and can execute independently.
• Interface with and provide hands-on operational leadership to the sales, carrier sales and operations support team, setting expectations, running quality control, and driving continuous improvement.
• Own internal KPIs and outcomes, proactively surfacing issues and executing fixes before they become customer and/or carrier facing problems.
• Leverage and optimize tools and systems, to include but not limited to Turvo, Hubspot, Miro, Notion, Loom and Highway, to improve process efficiency, data accuracy, and team workflows.
• Collaborate directly with the CEO and leadership team on strategic planning and the operational foundation for Serve Freight's next phase of growth.
• Support the buildout of a scalable freight brokerage, including contributing to hiring decisions, onboarding frameworks, and performance standards as the company grows.

What You Will Do

First 30 Days

• Shadow every role (AM, AE, carrier sales, track/trace, admin). Document strengths, gaps, and bottlenecks for each function.
• Identify the top 10 processes needing SOPs first, ranked by both revenue impact and employee experience impact.
• Monitor baseline operational KPIs such as time-to-quote, quote-to-book, on-time-delivery and gross margin.
• Begin building relationships with the sales, carrier sales and operations support teams. Understand current workflows, communication rhythms, and quality gaps.
• Be active in the weekly operating cadence, contributing operational insights and surfacing improvement opportunities.
• Begin building interview rubrics, scoring criteria, and onboarding frameworks for upcoming hires.
• Pull initial snapshots of operational performance: volume by account, margin by lane, team productivity, and carrier performance to support leadership decision-making.

Days 31-90

• Build and publish the first ~10 SOPs with Loom walkthroughs. Begin building the training library for all sales, carrier sales, and operations support staff.
• Complete an end-to-end company-wide process flow map focusing on speed to cash. Identify every handoff, bottleneck, and failure point.
• Run the first monthly performance reviews using real data and the KPI framework.
• Design and document a structured onboarding program for all future operations and carrier sales hires.
• Define minimum activity requirements, performance tiers, and escalation protocols for the operations team and carrier sales.
• Build a live performance dashboard so the team and leadership have real-time visibility into operational KPIs.
• Deliver a clean operations report for leadership: volume trends, margin by customer, team productivity metrics, and bottleneck status. Reporting and operational analysis owned by you.
• Audit the current Turvo TMS setup: identify configuration gaps, unused features, and integration opportunities that support the SOP and automation rollout.
• Transition into direct operational leadership of the overseas team, with clear expectations, regular check-ins, and quality control cadence in place.

Days 91-180

• All core SOPs complete (~20+). Loom library and training materials built. Process flow maps finalized and published.
• Deploy 2-3 automations that eliminate manual work and reduce error rates.
• Launch incentive programs tied to operational KPIs.
• CEO removed from weekly operational meetings. Cadence runs independently under your leadership.
• Operations reporting runs on a recurring cadence. Leadership has a standing data package for strategic planning.
• Begin scoping operational playbooks for future division expansions.
• Training and development materials are complete, maintained, and actively used by all operations and carrier sales staff.
• Operations support teams operating under your direct leadership with documented workflows, performance standards, and escalation protocols.

What You Bring

Required

• 3-7 years in the freight brokerage or logistics industry. You have seen inside a brokerage and understand the full workflow from quote to delivery.
• Strong process documentation skills. You have built SOPs, training programs, process flow maps, or operational playbooks before, not just followed them.
• Comfortable pulling data and building reports. You do not need to be a strategist, but you need to be fluent in operational, carrier, and revenue metrics and able to surface what matters.
• Experience with TMS platforms (Turvo preferred) and CRM tools (HubSpot preferred).
• Proficiency with DAT, Highway, and standard freight coverage and compliance tools.
• Proficiency with Notion, Loom, Miro, Google Workspace, and basic spreadsheet modeling.
• Self-directed. You create your own task list, identify what needs fixing, and go fix it without waiting for direction.
• Comfortable with accountability. You will coach, confront, and hold people across the organization to the standards you help build.
• Experience building or leading training and onboarding programs.

Preferred

• Experience building operational dashboards or recurring performance reports.
• Background in process automation (Zapier, Make, or TMS-native tools).
• Experience in a high-growth or founder-led environment, wearing multiple hats.
• Exposure to project logistics, over-dimensional/overweight freight, or specialized/high-stakes shipments.
• Familiarity with carrier vetting and sourcing workflows, and compliance documentation (insurance, authority, safety scores).
• Experience managing or providing operational leadership to remote teams.

Job Summary:

Our client is seeking a Business Analyst/Project Manager to join their team! This position is located in St. Louis, Missouri.

Duties:

• Lead discovery sessions with application owners and stakeholders
• Identify and document "entanglements" between two merging entities, including physical security, badge readers, payroll systems, and retail operations
• Translate vague business needs into technical specifications for network engineering, active directory, and firewall configurations
• Discern critical applications from non-essential requests
• Push back and validate priorities when faced with hundreds of high-priority requests
• Transition from BA-style discovery to PM-style execution
• Manage task lists, track workstream health, and ensure milestones, 30/60/90 day targets, are met
• Act as the primary liaison between technical teams and business owners, ensuring nomenclature and technical standards are aligned across both organizations

Desired Skills/Experience:

• Proven experience acting as both a Business Analyst, gathering/documenting and a Project Manager, driving/executing
• A solid understanding of technical infrastructure, including network engineering, Identity and Access Management, and Cloud versus On-Prem connectivity models
• Previous experience working on large-scale integrations or migrations is highly preferred
• Ability to work independently with minimal supervision
• Exceptional ability to interview application owners and distill complex technical environments into clear project documentation
• Proficiency in "The Usual" PM/BA toolkit such as: Jira, Confluence, Microsoft Project, Microsoft Excel, Visio/LucidChart
• Fast-paced, high-volume environment with hundreds of incoming requests
• Focus on Day 1 readiness and immediate post-merger stabilization

Benefits:

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

The approximate pay range for this position is between $31.00 and $45.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from KellyMitchell and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

We are looking for a Lead Strategy Analyst to join the Card Analytics team in Charlotte, NC. This is an exciting opportunity to learn and drive significant business results through optimization of our credit risk underwriting, pricing strategies, acquisition strategy and provide analytics insights for business partners and executive members.

These strategies include, but not limited to, approval/decline, line assignment, term, pricing, and risk appetite framework optimization to drive healthy revenue growth, loss mitigation, and streamlining of processes in support of better profitability and healthy lending portfolio.

This role will have chance to pull the data, conduct deep analysis and investigation, apply critical thinking skills, draw insights from their work and leverage general business acumen to understand the customer behavior and develop profitable business strategies in a timely and accurate manner. The successful candidate will be able to summarizes their work and communicates effectively to management.

Working with various partners, the role will also have responsibilities of reporting, strategy implementation, strategy validation and ad-hoc analyses including customer segmentation, competitive analysis, sensitivity analysis and modeling, and performance read.

A successful candidate will expand their competencies and grow their business and industry acumen, as well as demonstrate the ability to work on complex processes or projects across the end-to-end project cycle. They will gain knowledge to suggest new answers to old questions, develop insights and push the traditional boundaries of the lending industry.

Key Responsibilities

• Under your manager’s limited guidance, you will design, recommend, document and execute consumer credit underwriting and pricing strategies via extracting and analyzing requisite historical customer performance data from multiple disparate systems.

• Utilize data query tools (i.e., R, SAS, SQL, MATLAB, Python) and decision tree analytical software to develop, test and execute new strategies.

• Leverage traditional regression model and machine learning algorithm to understand the key drivers and estimate customer behaviors by different strategy treatment

• Drive profitable business growth via developing strategy optimization framework with full credit-cycle view

• Implement Quality Control processes to ensure data accuracy 

• Continually enhance existing processes and reporting through automation, quality control, presentation and insights

• Effectively summarize and present results and insights to management

Qualifications

• Bachelor’s Degree (Graduate Preferred) in a quantitative discipline, such as Engineering, Statistics, Economics, Business Management or Computer Science is preferred

• 3-5 years of experience in complex, data-driven problem solving

• Strong SQL, SAS and Excel skills required; experience with multiple types of relational databases, BI tools/platforms, and/or additional programming languages is a plus

• Innovative and capable of developing a highly analytical approach to solving problems

• Lending or consumer finance industry experience preferred

Who we Are:

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-time employees with:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance
• Up to 4% matching 401(k) 
• Employee Stock Purchase Plan (10% share discount) 
• Tuition reimbursement 
• Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
• Paid sick leave as determined by state or local ordinance, prorated based on start date
• Paid holidays (7 days per year, based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)
• Most Loved Workplace 2022, 2023, and 2024