Engineering Jobs in Braintree, MA
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What to Expect
Information Professional Officer
More Information
Responsibilities
Information Professional Officers (IPOs) oversee the seamless operation of the global Naval network environment. Their responsibilities include:
- Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
- Driving interoperability with joint, allied and coalition partners
- Building professional excellence through education, training and certification and milestone qualifications
- Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
- Helping to develop and deploy information systems, command and control and space systems
- Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
- Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology
Work Environment
Information Professionals serve in challenging roles of increasing scope and responsibility both afloat and ashore. This could include:
- Serving as part of Battle Group staffs on ships at sea
- Working in C4I/Space/Surveillance on shore tours
- Serving on major Navy and joint staffs
- Serving in command of key communication and surveillance facilities around the globe
Training & Advancement
Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.
Upon completion, candidates typically attend a five-week IP Basic Course of instruction in Pensacola, FL, before or during their initial assignment. IPOs must complete specific qualifications as part of their training during Fleet tours and are expected to pursue advanced education opportunities.
Promotion opportunities are regularly available but competitive and based on performance.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.
Education Opportunities
Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Information Professional Officers can advance their education by:
- Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
- Completing Joint Professional Military Education (JPME) at one of the various service colleges
Postgraduate education is important to the success of the Information Professional. Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.
There's also potential to pursue a graduate certificate, DoW certifications, federal executive fellowships and information assurance scholarships and internships.
Qualifications & Requirements
A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. Candidates seeking an Information Professional Officer position must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering, General Engineering.
All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information (SCI) security clearance and qualified for sea duty.
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are part-time opportunities available as an Information Professional Officer.
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Professional Officers in the Navy Reserve typically work at a location close to their homes.
For annual training, Information Professional Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Professional Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.
For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.
Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.
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See how a career as an Information Professional Officer compares to other Navy jobs.
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Our client is a leading developer and supplier in the global automation market, they are seeking a driven Account Manager to support and grow Factory and Process Automation business in the Boston region. This role offers the opportunity to manage and expand existing accounts, develop new business, and introduce cutting-edge products and custom engineering solutions across a wide range of industries.
They offer a competitive salary, comprehensive benefits, a strong PTO plan, a supportive work environment, and unparalleled technical support—along with ongoing professional development to help you succeed. If you have a proven track record in industrial automation sales and are motivated to grow with a company known for innovation and expertise.
Account Manager – Responsibilities
The Account Manager is responsible for overall account management and revenue growth within an assigned territory. This includes developing and maintaining strong customer relationships, identifying new business opportunities, and delivering innovative automation solutions.
Key responsibilities include:
- Grow existing accounts while developing new accounts within the assigned territory.
- Conduct sales calls and technical presentations at designated target accounts.
- Present new products and solutions to existing customers and emerging markets.
- Work closely with customers to define application and product requirements.
- Provide ongoing customer support, including pricing, quotations, delivery coordination, and technical assistance.
- Expedite orders in coordination with purchasing and manufacturing teams.
- Deliver product updates and technical training to customers.
- Maintain accurate records, report sales activities, and manage target accounts using the company’s CRM system and four-week planning calendar.
Qualifications
Required:
- Bachelor’s degree in Engineering, preferably Electrical or Mechanical, or equivalent technical sales experience.
- Min of 5 years experience selling complex technical solutions; industrial sales experience strongly preferred.
- Proven track record of meeting or exceeding sales quotas.
- Experience using CRM systems, managing sales pipelines, and territory management
- Ability to travel regionally approximately 50% of the time.
Preferred:
- 3–5 years of experience in industrial automation sales.
- Experience selling into one or more of the following markets:
- Original Equipment Manufacturing (OEM)
- Automotive Manufacturing
- Material Handling Machinery
- Autonomous Vehicle Technology
- IIoT / Industry 4.0
- Packaging Machinery
- Mobile Equipment
- Semiconductor and electronics industries
Quantitative Credit/Derivative Portfolio Manager
Quantitative Portfolio Management Team
Full-Time
Boston, MA
The Opportunity:
The Quantitative Credit/Derivative Portfolio Manager will be responsible for Credit hedging across the MassMutual General Investment Account. This includes performing daily portfolio management activities, such as rebalancing risk and evaluating tactical relative-value tradeoffs, while also contributing to the research of alternative hedging strategies employing simulation and back-testing techniques. The Quantitative Credit/Derivative Portfolio Manager will work closely with teams across Investment Management, Barings, Enterprise Risk, Corporate Finance, and Strategic Distribution.
The Team:
The Quantitative Portfolio Management (QPM) team has primary focus in asset-liability management (ALM), product pricing, and the formulation and execution of quantitative strategies that enhance policyholder surplus and mitigate unwanted risks in the portfolio. The team oversees all derivative-related aspects of MassMutual’s portfolio management process, managing exposure to interest-rates, foreign exchange rates, Credit spreads, volatility, and equity. A small and highly collaborative team, QPM works with other groups across Investment Management to manage MassMutual's product portfolios and the approximately $250 billion General Investment Account (GIA). In addition, this high-profile group works with our other internal stakeholders including product, actuarial, treasury, accounting, risk, compliance, and external partners, including our primary asset management subsidiary Barings and the major Wall Street derivative broker/dealer counterparties.
The Impact:
The Quantitative Credit/ Derivative Portfolio Manager will be accountable for the following:
- Responsible for daily portfolio management activities like execution of new hedges, roll of existing ones, and trade input as well as review of current risk, recent activity, attribution, profit and loss, and modeling of credit exposure in different portfolios
- Identify market opportunities, analyze alternative hedging strategies, propose and implement frameworks for relative value positioning, and suggest transactions, to increase hedge effectiveness for portfolio management
- Lead bespoke simulation, back-testing and/or other research projects
- Collaborate with colleagues in other areas of MassMutual as needed – enterprise risk, corporate actuarial, finance and accounting, etc.
The Minimum Qualifications:
- 7+ years of derivative market experience in at least one of the following: listed and OTC equity options, TRS, futures/forwards, CDX, interest rate swaps/swaptions, and cross- currency swaps
- 7+ years of market expertise in fixed income portfolio management, with exposure to structured & private credit
- Bachelors in Math, Financial Engineering, Computer Science or related field
The Ideal Qualifications:
- 10+ years of derivative market experience
- Advanced quantitative degree (MFE, PhD)
- Strong background/understanding of capital markets and financial instruments
- Strong quantitative expertise: statistics, mathematics, and computer science (python / SQL required)
- Ability to develop market views in Credit and Fixed-Income
- Strong understanding of portfolio management and ALM
- Deep knowledge of derivatives in all dimensions – risk, economics, tax, accounting
- Strong background/understanding of capital markets and financial instruments
- Strong understanding of portfolio management and ALM in a life insurance company
- Strong communication skills and ability to convey technical topics to non-experts
What to Expect as Part of MassMutual and the Team :
- Regular team meetings
- Focused one-on-one meetings with your manager
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-FT1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Locations: Atlanta | Boston | Heredia
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
POSITION DESCRIPTION
We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools—including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications—are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG’s Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence.
Key Responsibilities:
- Engineering & Administration
- Manage and configure enterprise application services across both legacy and cloud platforms.
- Lead upgrades, rollouts, patching, and migrations for a variety of applications.
- Conduct health checks, monitoring, troubleshooting, and performance tuning.
- Integrate applications with third-party platforms or in-house solutions.
- Support complex deployments and ensure high availability of services.
- Governance, Documentation & Support
- Define and maintain SOPs, administrative practices, and end-user documentation.
- Develop governance frameworks around licensing, lifecycle, and architecture.
- Provide Tier 3 escalation support and resolve complex technical issues.
- Mentor service desk teams and promote best practices in application usage and management.
- Collaboration & Cross-Team Engagement
- Coordinate with network, security, and support teams for seamless application service delivery.
- Participate in planning, migrations, upgrades, and project execution.
- Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios.
Core Focus Areas:
- Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools.
- Drive standardization and operational consistency across the firm’s application portfolio.
- Provide leadership and guidance within the M365 Application Governance Council.
- Contribute to the strategy and implementation of productivity-enhancing tools firmwide.
What You'll Bring
Experience Required:
- 5+ years of experience managing enterprise-grade applications, with 3–5 years specifically in Microsoft 365 administration and technical product analysis.
- Proven experience in Adobe Creative Cloud deployment and productivity enablement.
- Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API.
- Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for:
- Scripting and bulk administration
- Automating service management
- Data analysis and backend reporting
- Visualizing application performance metrics
- Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus.
- Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services.
- Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms.
- Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support.
- Ability to identify and manage integration dependencies across M365 apps and third-party solutions.
- Strong incident management, security compliance, and vulnerability remediation experience.
- Track record in defining KPIs and reporting on performance and service stability.
- Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency.
- B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree
Preferred Qualifications:
- Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable.
- Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps.
- Prior involvement in enterprise-level security policy enforcement and tooling compliance.
- Strong communication skills with an ability to convey technical issues to non-technical stakeholders.
- Key Attributes for Success:
- Excellent organizational and time management skills.
- Proven ability to manage multiple priorities in a fast-paced environment.
- Proactive problem-solver with a collaborative mindset.
- Clear, confident communicator with strong documentation capabilities.
Additional info
*** For US locations only ***
In the US, we have a compensation transparency approach.
Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.
The base salary range for this role in Atlanta is $121,000.00 - $147,700.00
This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.
In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.
All of our plans provide best in class coverage:
Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
Dental coverage, including up to $5,000 in orthodontia benefits
Vision insurance with coverage for both glasses and contact lenses annually
Reimbursement for gym memberships and other fitness activities
Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
Paid sick time on an as needed basis
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.
The AV Supervisor will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Supervisor will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management.
Key Responsibilities
- Lead, coordinate, and supervise AV Driver/Operator teams across assigned locations.
- Conduct daily shift planning, scheduling, task delegation, and attendance tracking.
- Ensure compliance with all safety, security, and operational protocols.
- Train, coach, and mentor new and existing AV operators on operational procedures and program standards.
- Conduct performance reviews, provide feedback, and manage disciplinary actions when required.
- Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues.
- Monitor site productivity metrics and implement improvements to enhance efficiency.
- Respond to on-ground escalations and operational emergencies promptly.
- Prepare weekly operational status reports and performance summaries.
- Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime.
- Travel between Tampa, Baltimore, and Pittsburgh as operational needs require.
Qualifications
- 3+ years of experience in Operations, Transportation, Logistics, Automotive, or related field.
- Prior experience in a supervisory or lead role managing teams.
- Strong understanding of safety protocols and compliance-driven environments.
- Excellent communication, leadership, and people management skills.
- Ability to analyze performance metrics and identify process improvement opportunities.
- Comfortable working in dynamic and fast-paced field settings.
- Valid driver’s license with a clean driving record.
- Ability to travel between assigned cities as needed.
Preferred Skills
- Experience working with autonomous vehicles, fleet operations, or mobility transportation programs.
- Knowledge of incident reporting, compliance documentation, and operational audits.
- Technical aptitude to understand basic AV system operations and diagnostics
Work Environment
- Significant travel required - approximately 90% of the time across locations.
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What Youll Do
POSITION DESCRIPTION
We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCGs suite of productivity tools—including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications—are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG’s Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence.
Key Responsibilities:
Engineering & Administration
Manage and configure enterprise application services across both legacy and cloud platforms.
Lead upgrades, rollouts, patching, and migrations for a variety of applications.
Conduct health checks, monitoring, troubleshooting, and performance tuning.
Integrate applications with third-party platforms or in-house solutions.
Support complex deployments and ensure high availability of services.
Governance, Documentation & Support
Define and maintain SOPs, administrative practices, and end-user documentation.
Develop governance frameworks around licensing, lifecycle, and architecture.
Provide Tier 3 escalation support and resolve complex technical issues.
Mentor service desk teams and promote best practices in application usage and management.
Collaboration & Cross-Team Engagement
Coordinate with network, security, and support teams for seamless application service delivery.
Participate in planning, migrations, upgrades, and project execution.
Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios.
Core Focus Areas:
Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools.
Drive standardization and operational consistency across the firm’s application portfolio.
Provide leadership and guidance within the M365 Application Governance Council.
Contribute to the strategy and implementation of productivity-enhancing tools firmwide.
What Youll Bring
Experience Required:
5+ years of experience managing enterprise-grade applications, with 3–5 years specifically in Microsoft 365 administration and technical product analysis.
Proven experience in Adobe Creative Cloud deployment and productivity enablement.
Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API.
Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for:
Scripting and bulk administration
Automating service management
Data analysis and backend reporting
Visualizing application performance metrics
Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus.
Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services.
Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms.
Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support.
Ability to identify and manage integration dependencies across M365 apps and third-party solutions.
Strong incident management, security compliance, and vulnerability remediation experience.
Track record in defining KPIs and reporting on performance and service stability.
Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency.
B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree
Preferred Qualifications:
Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable.
Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps.
Prior involvement in enterprise-level security policy enforcement and tooling compliance.
Strong communication skills with an ability to convey technical issues to non-technical stakeholders.
Key Attributes for Success:
Excellent organizational and time management skills.
Proven ability to manage multiple priorities in a fast-paced environment.
Proactive problem-solver with a collaborative mindset.
Clear, confident communicator with strong documentation capabilities.
Additional info
*** For US locations only ***
In the US, we have a compensation transparency approach.
Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.
The base salary range for this role in Atlanta is $121,000.00 - $147,700.00
This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.
In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.
All of our plans provide best in class coverage:
Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
Dental coverage, including up to $5,000 in orthodontia benefits
Vision insurance with coverage for both glasses and contact lenses annually
Reimbursement for gym memberships and other fitness activities
Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
Paid sick time on an as needed basis
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer.
Click here
for more information on E-Verify.
*FULL TIME ROLE
Excited to announce that we're once again working with a global client that is looking to expand it's sales team with a new experienced hire in Boston.
For this position, we're looking for a well-versed individual with proven CAPEX sales experience to the life sciences who can build upon an already existing territory by winning repeat business and new clients in Boston.
Responsibilities
- Manage and maintain client relationships in the life sciences in the Boston area as well as Virginia and Washington.
- Prospect and target potential clients in this territory.
- Manage and deliver a pipeline full of opportunities in the life sciences market.
- Serve as a key point of contact for clients and coordinate with internal stakeholders to manage expectations.
- Identify potential expansion opportunities through market research and client relationships.
Qualifications & Requirements
- Bachelor's degree in relevant markets such as Chemistry and/or Engineering.
- 5+ years of life science experience.
- 5+ years of sales experience in the life sciences.
- Valid US Driver's license.
Senior Software Engineer – Deployment & Reliability (Digital Pathology / Medical Imaging)
A fast-growing technology company operating in the digital pathology and medical imaging space is seeking a Senior Software Engineer to support the deployment, configuration, and long-term reliability of advanced imaging and AI-driven software systems.
This role sits at the intersection of software deployment, infrastructure engineering, and site reliability, ensuring complex software platforms are successfully installed, integrated with customer IT environments, and maintained at high levels of performance and stability.
You will work closely with engineering, customer support, and monitoring teams to ensure a smooth transition from system deployment to ongoing operational support while contributing to improvements that make deployments more scalable and reliable over time.
Key Responsibilities
Deployment & Configuration
- Lead end-to-end deployments of imaging, AI, and data management software systems at customer environments
- Configure and integrate servers, clusters, and storage systems within hospital or laboratory IT infrastructures
- Work with networking, authentication, storage, and security configurations to ensure successful installations
- Collaborate with field engineering teams during system installation and commissioning
- Develop standardized deployment playbooks, documentation, and validation checklists
System Reliability & Upgrades
- Manage software version rollouts, upgrades, and patching across deployed customer environments
- Work with monitoring and observability teams to track system performance and health
- Troubleshoot complex issues across multi-component systems including imaging software, AI inference pipelines, and storage layers
- Improve automation around upgrades, rollbacks, and maintenance processes
Engineering Collaboration & Continuous Improvement
- Identify recurring deployment or performance challenges and work with R&D teams to design long-term solutions
- Provide structured feedback from field deployments to improve product architecture and deployment workflows
- Validate new deployment tools, frameworks, and configuration approaches prior to wider rollout
- Contribute to improving the scalability and resilience of the overall platform
Customer IT & Cross-Functional Collaboration
- Serve as a technical liaison with customer IT teams regarding networking, infrastructure, security, and data access
- Ensure deployments comply with institutional IT policies and healthcare regulatory requirements
- Collaborate closely with support and monitoring teams to align escalation processes and root cause investigations
- Participate in post-deployment reviews to improve operational processes and reliability
Documentation & Knowledge Sharing
- Maintain detailed installation and configuration documentation
- Develop deployment guides, troubleshooting documentation, and internal knowledge resources
- Support and mentor field teams on standardized deployment and configuration practices
Requirements
- Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or related discipline
- 5+ years of experience in software deployment, DevOps, infrastructure engineering, or systems engineering
- Strong Linux (Ubuntu) administration and scripting skills
- Experience with containerization and orchestration technologies (Docker, Kubernetes)
- Experience with database technologies such as PostgreSQL or MongoDB
- Familiarity with web service configuration (Nginx or Apache)
- Solid understanding of networking concepts including VPNs, firewalls, and authentication systems
- Ability to troubleshoot complex distributed systems across software, infrastructure, and data layers
- Strong communication and collaboration skills when working with cross-functional teams and customer IT stakeholders
Preferred Experience
- Exposure to medical imaging systems, digital pathology, or healthcare technology environments
- Familiarity with DICOM or PACS systems
- Experience deploying or supporting AI/ML models in production environments
- Experience with observability and monitoring tools (Prometheus, Grafana, ELK)
- Knowledge of regulated environments and healthcare compliance frameworks (HIPAA, GDPR, IVDR)
- Experience supporting hardware and software integrated systems
Why This Role
This position offers the opportunity to work on advanced digital pathology and imaging technologies that support clinical diagnostics and research globally. The role combines hands-on technical deployment with the chance to influence how complex systems are designed, automated, and scaled across a growing global customer base.
Senior Technical Support Engineer
Location: San Francisco, CA | Raleigh, NC | Dallas, TX | Boston, MA
Schedule: Hybrid – 3 days onsite required
Employment Type: 6-Month Contract-to-Hire
Pay Rate: $65–68/hour
Start Date: ASAP
About the Role
The Technical Solutions team is focused on advancing care and research innovation. We support new business initiatives by expanding product capabilities in strategic areas and delivering a scalable technical support framework across multiple product portfolios.
As a Senior Technical Support Engineer, you will partner closely with internal stakeholders to identify, reproduce, troubleshoot, and resolve complex technical issues. You will support infrastructure, permissions, and configuration changes while delivering high-level technical support and sustaining engineering services that help customers achieve meaningful business outcomes.
This role offers the opportunity to collaborate with customers, developers, architects, and operations teams to solve challenging, high-impact problems. You will also contribute to building support tooling and infrastructure to improve operational efficiency.
Travel up to 10% may be required.
Key Responsibilities
- Own and manage technical customer issues from identification through full resolution
- Reproduce and troubleshoot complex technical problems, including reviewing and analyzing code to determine root cause
- Project manage new client deployment issues through to completion
- Implement infrastructure, security, and permissions configuration changes
- Drive operational efficiencies by identifying improvements in process, tooling, and product functionality
- Develop playbooks and knowledge base documentation to streamline issue resolution
- Create internal reports and dashboards for issue tracking and performance monitoring
Minimum Qualifications
- Bachelor’s degree in Computer Science, Information Systems, Mathematics, Statistics, or related field
- Cloud operations experience (creating buckets, virtual machines, and managing security access controls/IAM)
- 3+ years of experience with Python or another object-oriented programming language
- 3+ years of experience working with SQL
- Experience troubleshooting data-related issues
- Proficiency with GitHub and Jira
- Strong troubleshooting skills with the ability to track complex technical details
- Excellent communication skills with the ability to translate technical findings for both senior developers and non-technical stakeholders
Preferred Qualifications
- 4+ years of experience in healthcare technology
- Experience supporting highly regulated software environments
- Experience with R
- Infrastructure-as-Code (IaC) experience such as Terraform, Ansible, or similar tools
- Self-starter mindset with strong ownership and a passion for driving issues through to resolution
Role:
The Technical Product Manager, Functional AI, will lead the definition and delivery of AI solutions that transform our core business functions, including Finance, HR, Legal, Marketing, and others. This role bridges functional expertise and technical execution—partnering with business leaders to identify opportunities, shaping requirements into scalable AI solutions, and ensuring adoption that delivers measurable value. The Technical Product Manager will collaborate closely with engineers and data teams to design, pilot, and scale solutions, while maintaining clear visibility into ROI and impact for leadership. Success in this role requires strong product management discipline, applied AI expertise, and the ability to translate complex technical concepts into business outcomes.
Responsibilities:
Product Management & Business Partnership:
- Lead discovery and scoping sessions with business stakeholders across corporate functions (Finance, HR, Marketing, etc.) to identify high-value AI opportunities.
- Build strong relationships with functional leaders to understand workflows, pain points, and success measures.
- Translate business requirements into clear technical requirements that guide design, engineering, and vendor evaluation.
- Drive user experience design by ensuring solutions are intuitive, accessible, and aligned with employee needs.
- Prepare clear documentation of requirements, workflows, and decision rationale to support transparent delivery.
- Lead Agile sprint planning, backlog grooming, and retrospectives to ensure timely and high-quality delivery of product features in collaboration with cross-functional teams.
AI Solution Design & Delivery Support:
- Partner with engineers to shape solution approaches, balancing build/buy/partner considerations.
- Contribute to solution architecture discussions, ensuring designs are scalable, secure, and compliant with standards.
- Collaborate closely with delivery teams to validate functionality against requirements, proactively evaluate feature effectiveness and accuracy, and resolve scope or design ambiguities to ensure product quality and alignment with user needs.
- Support testing, pilot deployment, and adoption efforts, incorporating user feedback into iterative improvements.
- Document and communicate lessons learned, value metrics, and impact stories to demonstrate business outcomes.
Value & Impact Measurement:
- Define success metrics and measurable outcomes for each AI initiative in partnership with business stakeholders.
- Work closely with the Data Analytics team to design and maintain value tracking reports and dashboards.
- Monitor adoption, efficiency gains, and ROI, and proactively identify areas for improvement.
- Present value realization updates to leadership, ensuring clear visibility into the business impact of AI solutions.
Qualifications:
- At least 5 years of experience in technical product management with a minimum of 2 years in AI-related products.
- Bachelor’s and Master’s in Computer Science, Physics, Engineering, or associated quantitative fields.
- Have proven experience and knowledge of corporate functions (Finance, HR, Legal, Marketing, etc.)
- Exceptional facilitation and communication skills—comfortable running discovery sessions, white-boarding with PMs, and demoing prototypes to senior leaders.
- Demonstrated product-management mindset: roadmap ownership, KPI definition, and budget/risk trade-off communication.
- Hands-on experience leading change initiatives and measuring adoption by teams.
- Strong analytical and problem-solving skills
- Excellent communication and collaboration skills
- Ability to articulate technical concepts to non-technical stakeholders
- Deep understanding of AI applications, tools, and methodologies
- Proven ability to apply AI/ML techniques (e.g., NLP, document intelligence, predictive modeling, generative AI) to solve business problems in corporate functions.
- Hands-on experience with modern AI/ML tools and platforms (e.g., OpenAI, Azure AI, AWS SageMaker, AWS Bedrock or similar).
- Familiarity with the latest trends in AI (e.g., agentic AI, multimodal models, RAG) and ability to evaluate their relevance for client use cases.