Engineering Journal Scimago Jobs in Powell Ohio
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Officer None
What to Expect
Information Professional Officer
More Information
Responsibilities
Information Professional Officers (IPOs) oversee the seamless operation of the global Naval network environment. Their responsibilities include:
- Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
- Driving interoperability with joint, allied and coalition partners
- Building professional excellence through education, training and certification and milestone qualifications
- Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
- Helping to develop and deploy information systems, command and control and space systems
- Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
- Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology
Work Environment
Information Professionals serve in challenging roles of increasing scope and responsibility both afloat and ashore. This could include:
- Serving as part of Battle Group staffs on ships at sea
- Working in C4I/Space/Surveillance on shore tours
- Serving on major Navy and joint staffs
- Serving in command of key communication and surveillance facilities around the globe
Training & Advancement
Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.
Upon completion, candidates typically attend a five-week IP Basic Course of instruction in Pensacola, FL, before or during their initial assignment. IPOs must complete specific qualifications as part of their training during Fleet tours and are expected to pursue advanced education opportunities.
Promotion opportunities are regularly available but competitive and based on performance.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.
Education Opportunities
Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Information Professional Officers can advance their education by:
- Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
- Completing Joint Professional Military Education (JPME) at one of the various service colleges
Postgraduate education is important to the success of the Information Professional. Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.
There's also potential to pursue a graduate certificate, DoW certifications, federal executive fellowships and information assurance scholarships and internships.
Qualifications & Requirements
A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. Candidates seeking an Information Professional Officer position must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering, General Engineering.
All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information (SCI) security clearance and qualified for sea duty.
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are part-time opportunities available as an Information Professional Officer.
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Professional Officers in the Navy Reserve typically work at a location close to their homes.
For annual training, Information Professional Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Professional Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.
For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.
Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.
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Candidates must be U.S. Citizens or Green Card holders ONLY.
Location: Columbus, OH (must live locally or be willing to relocate)
ComResource is looking for a Senior Full-Stack Engineer to join our high-performing agile development team. In this role, you’ll work across all layers of complex software applications, contributing both as a hands-on developer and a collaborative team member.
As a senior engineer, you will lead key initiatives, help define engineering best practices, and support your peers through complex technical challenges. You’ll be the go-to expert for critical features and components, playing a central role in delivering technology solutions that are safer, more efficient, and more cost-effective.
Key Technologies: Java, Spring Boot, JavaScript/React, REST APIs, Cloud platforms (AWS preferred)
Essential Duties & Responsibilities:
Software Development
- Develop high-quality software features and components that integrate into complex solutions.
- Write code that is well-structured, readable, maintainable, testable, and performant using standard software craftsmanship techniques.
- Participate in sizing decisions and complexity evaluations for initiatives.
- Pair with other engineers and apply clean-code practices to produce high-quality work.
Testing & Quality Assurance
- Create comprehensive testing strategies, including performance, security, regression, and automation testing.
- Develop unit, integration, and automated acceptance tests based on requirements.
- Build automated tests for both positive and negative scenarios.
- Utilize test-driven development (TDD) to guide implementation and coach peers on TDD and testing best practices.
Data Management, Infrastructure & Integrations
- Define data storage and access strategies and make informed design decisions using knowledge of data modeling, storage, and transmission.
- Apply basic ML and data analytics understanding to maximize business value through data transformation.
- Design system integration strategies leveraging cloud and managed services.
- Utilize infrastructure-as-code concepts to design reusable modules, support container orchestration, and assist with data migration.
Operations
- Build highly dependable features and systems using operational best practices such as monitoring, logging, metrics, and system-health visibility.
- Advocate for and contribute to deployment automation and operational excellence.
- Manage build pipelines and write code to collect, monitor, and display key metrics.
Security & Compliance
- Develop software with a security-first mindset using knowledge of security protocols, secure coding techniques, and protection of sensitive information (including PHI).
- Proactively identify and mitigate potential security threats.
- Implement basic security safeguards and leverage threat modeling for system-level security.
Product & User Experience
- Build features with a strong focus on usability and user experience.
- Enhance user-facing applications, create reusable interaction patterns, and support UI/UX best practices.
- Translate design goals into functional, user-facing implementations.
- Address technical and design debt based on priority and impact.
Requirements & Design
- Collaborate with stakeholders to understand business context and communicate technical considerations.
- Write detailed technical stories that translate business needs into clear, actionable specifications.
- Apply architectural guidance to new challenges and make cost-effective feature design decisions.
Required Skills & Experience:
- Minimum of 6 years of professional software engineering experience
- Highly motivated, self-driven, and technically inquisitive, with a strong desire to learn and grow.
- Proficiency in one or more server-side programming languages (Java and Spring Boot preferred).
- Experience with one or more client-side programming languages (JavaScript and React preferred).
- Hands-on experience developing, deploying, and supporting REST services and microservices.
- Familiarity with cloud platforms for storage, compute, and infrastructure as code; experience with Kubernetes and AWS is preferred.
- Knowledge of relational and non-relational databases, along with messaging systems.
- Ability to positively influence team outcomes—mentors peers, contributes to decision-making, and drives innovation.
- Strong collaboration skills with business stakeholders; experience proposing product features to enhance product value is a plus.
- Excellent written and verbal communication skills.
- Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, Information Systems, IT, or a related field; equivalent work experience will also be considered.
CAS uses intuitive technology, unparalleled scientific content and unmatched human expertise to help companies create groundbreaking innovations that benefit the world. As the scientific information solutions division of the American Chemical Society, CAS manages the largest curated reservoir of scientific knowledge, and for 115 years, has helped innovators mine, assess and apply that information to keep businesses thriving. The CAS team is global, diverse, endlessly curious and strives to make scientific insights accessible to innovators worldwide.
CAS is currently seeking a Software Engineer. This position will be located in our headquarters in Columbus, Ohio.
Job Summary:
In this role, you will design, build, and deploy software applications, services, and systems that advance the scientific capabilities of CAS Custom Services, offering expert scientific knowledge management consulting and custom informatics solutions. As a member of an Agile team, you will work closely with product owners and teammates to refine backlogs, groom epics and user stories, and prepare for upcoming sprints. Success in this role requires a strong understanding of project processes, the ability to collaborate effectively, and a proactive approach to solving technical challenges.
Job Duties:
Software Development
- Design, develop, and enhance complex software applications, services, and systems across multiple Agile delivery teams, applying advanced engineering principles to deliver high‑quality CAS products and solutions.
- Exercise independent technical judgment to evaluate requirements, propose architectures, and implement scalable, maintainable code aligned with organizational standards and emerging best practices.
Backlog & Sprint Collaboration
- Partner strategically with product owners and cross‑functional teammates to refine and prioritize, ensuring clarity of scope, feasibility, and alignment with broader product roadmaps.
- Leverage domain expertise to influence backlog quality, identify dependencies, mitigate risks, and shape sprint deliverables that advance product and organizational objectives.
DevOps, Automation, and Engineering Excellence
- Champion modern engineering practices by advancing automated testing frameworks, continuous integration/continuous delivery (CI/CD), and robust change‑control methodologies.
- Identify and implement opportunities for process optimization, proactively improving reliability, efficiency, and speed of delivery across the development lifecycle.
Cross-Functional Engagement & Influence
- Build influential relationships with stakeholders across CAS to align technical execution with business needs, resolve cross‑team challenges, and accelerate shared outcomes.
- Serve as a trusted technical partner, contributing expertise, anticipating impacts, and ensuring solutions integrate effectively across functions.
Continuous Learning & Technology Foresight
- Stay ahead of emerging technologies and industry trends, proactively assessing their application to CAS solutions and influencing team adoption of modern tools, patterns, and practices.
- Engage in ongoing professional development through formal training and peer collaboration, contributing to a culture of knowledge sharing and technical excellence.
Qualifications:
- Bachelor’s degree: Computer science or engineering, or equivalent experience.
- 8+ years of software development and application delivery experience
- Coursework or familiarity with chemistry preferred
- Strategic thinking and strong communication and interpersonal skills. Strong team player with team spirit. Able to communicate effectively across all levels of management in a highly matrixed and/or agile environment.
- Experience in leadership roles on application delivery teams
- Demonstrated passion for coding, learning, and improving craftsmanship
- Willingness to develop cross-functional skills to support the Agile team’s needs
- Demonstrated self-motivation and initiative. Able to motivate team members to be creative and efficient .
- Ability to work independently and within a matrix organization.
- Ability to build relationships and influence others.
Technical Experience
- Java and Python development
- Spark and Scala
- Docker and Kubernetes
- Linux command line proficiency
- Experience with public cloud environments (AWS preferred)
- JavaScript/TypeScript web development and popular frameworks, i.e. React
- NoSQL databases (MarkLogic strongly preferred)
- Infrastructure as Code (Terraform and/or AWS CDK)
- CI/CD tools (Jenkins or GitLab)
- MCP or Agentic AI frameworks
- AI coding assistants (Claude Code, GitHub Copilot)
- Common development tools, i.e. VS Code, Intellij IDEA, etc.
CAS offers a competitive salary and comprehensive benefits package, including a generous vacation plan, medical, dental, vision insurance plans, and employee savings and retirement plans. Candidates for this position must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. EEO/Disabled/Veteran
Work Location: Columbus, OH (Onsite)
Assignment Duration: 12 months (possibility of extension)
Position Summary: The Cybersecurity Coordinator plays a critical role in protecting the organization's digital assets, systems, and infrastructure.
This position involves designing secure architectures, performing risk assessments, threat modeling, implementing cybersecurity controls, and ensuring compliance with industry standards and regulatory requirements across The Organization.
Key Responsibilities:
* Conduct cybersecurity risk assessments for software, systems, and network infrastructure.
* Perform threat modeling using tools such as STRIDE.
* Conduct and support vulnerability assessments and penetration testing.
* Ensure compliance with relevant standards and regulations (e.g., ISO 27001, NIST SP 800-82, FDA, HIPAA, GDPR, PCI DSS, etc).
* Monitor and interpret changes in global cybersecurity regulations and standards, integrating them into The Organization policies and procedures.
* Support internal and external audits, including remediation coordination at The Organization sites.
* Collaborate with engineering and development teams to design secure system architectures.
* Experience with secure coding practices and encryption technologies.
* Guide teams in applying cybersecurity controls throughout the software development lifecycle (SDLC).
* Monitor cybersecurity threats and develop mitigation strategies.
* Respond to and investigate cybersecurity incidents, identifying root causes and recovery actions.
* Utilize and manage security technologies including:
o Firewalls
o Intrusion Detection/Prevention Systems (IDS/IPS)
o Endpoint protection
o Data Loss Prevention (DLP)
o SIEM systems
o Log aggregation tools
* Support the deployment and operational use of Governance, Risk, and Compliance (GRC) platforms.
* Work with cross-functional teams (e.g., Engineering, QA, IT) and vendors to document and implement cybersecurity controls to achieve program requirements while enabling business outcomes.
* Subject Matter Expertise on security projects to ensure the timely, on-budget, and effective implementation of cyber security improvements that are operationally supported with validation methods in place to measure effectiveness.
Qualification & Experience:
* Bachelor's degree in Computer Science, Engineering, Information Security, or related field.
* 5+ years of experience in cybersecurity, preferably in regulated industries such as food, beverage, healthcare, or medical devices.
* Experience with cloud security, network protocols (SSL/TLS, VPNs, IPsec), and secure cloud-based applications.
* Familiarity with regulatory compliance (SOX, HIPAA, GDPR, FDA cybersecurity guidance).
* Proficiency in threat modeling, risk management, vulnerability management, and incident response.
* Experience securing both software and hardware systems in manufacturing environments.
* Strong understanding of cybersecurity frameworks (ISO 27001, NIST, SOC 2, HITRUST, NIST SP 800-82).
* CISSP, CISM, or equivalent certification preferred.
CAD Drafter (Entry Level)
Location: Columbus OH
Contract: 12-month contract
Pay: 20-22/hr
Description
Brooksource is hiring a CAD Drafter to support one of our Engineering Services partners in Columbus, OH. We welcome entry-level candidates, this is a great opportunity to gain hands-on experience and grow your CAD drafting skills within a supportive engineering team.In this role, you will create underground construction drawings to support utility installation projects across multiple states.
Preferred Experience: There will be on the job training
- Basic experience with CAD software such as AutoCAD
- Familiarity with Civil 3D is a plus.
- Understanding of drafting standards through coursework or hands-on projects.
- Ability to perform 2D drafting, including drawing multiple views
- Comfortable using modern computers, software, and digital workflows.
- Exposure to GIS, surveying, or engineering technology coursework is helpful but not required.
- Ability to learn foundational Outside Plant (OSP) concepts such as conduit routes, cable paths, manholes, handholes, and aerial/underground utility layouts.
Education:
- High School diploma required
- Associate or Bachelor’s degree, or a related technical certificate, preferred
Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
Benefits & Perks
Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About , Inc.
, Inc. is a leading online gifting and experiential commerce company with a family of iconic brands including , Harry & David, Cheryl’s Cookies, , Things Remembered, and more. Our mission is to inspire more human expression, connection, and celebration—powered by innovative customer experiences and a seamlessly integrated technology ecosystem.
Key Responsibilities
Strategic Technology Leadership
- In conjunction with the Business and Product Management, define and execute a multi-year technology vision and roadmap spanning:
- Customer Care platforms (CCaaS (Contact Center as a Service), CRM, customer accommodations, digital engagement, WFM and analytics
- Develop and execute Enterprise Order Management integrations for exception handling
- Collaborating with Product Management to develop AI & Virtual agents’ strategy and execution
- Align technology investments to measurable business outcomes including:
- CSAT / NPS improvement
- Cost-to-serve reduction
- CSRs end-to-end productivity improvements
- Establish scalable, API-first, cloud-native architecture aligned to enterprise standards.
Technology Platform & Solution Ownership
- Ensure reliable, secure, compliant, and scalable technology platform to deliver operational capability across:
- Voice, chat, email, SMS, and digital service channels
- Integrated order capture and exception handling
- Work collaboratively within IT (and business) on integrations across ERP, WMS, TMS, Digital Commerce, Payments, real-time Inventory visibility and enterprise data platforms to drive a seamless customer and agent experience
- Collaborate on Customer Center strategy, design, reliability, and optimization:
- IVR, call routing, telephony platforms
- Order exception management workflows
- Self-service and agent assisted transactions
- Ensure peak-readiness and high availability (99.9%+ uptime) across all platforms.
Delivery & Modernization
- Lead large-scale technology transformation programs including:
- CCaaS implementation & migrations
- CRM modernization
- Workforce forecasting, planning and scheduling solutions
- Autonomous agents and customer experience improvements
- Implement agile engineering practices with outcome-based delivery.
- Establish architecture standards for technology selection, deployment, lifecycle management, and technical governance.
- Support modernization initiatives leveraging:
- Intelligent call routing and speech recognition
- Predictive inventory analytics
- Automated order exception handling
Innovation& Intelligent Automation (AI/ML, Agentic AI, Bots)
- Support adoption of AI, machine learning, and intelligent automation across customer care.
- Support implementation of Agentic AI and autonomous workflow agents to:
- Address and resolve WIMO calls
- Resolve order exceptions
- Automate refunds, replacements, and adjustments
- Proactively manage inventory imbalances
- Assist agents with real-time recommendations and next-best actions
- Collaborate and support conversational AI, chatbots, voice bots, and virtual assistants to increase containment, improve personalization, and reduce cost-to-serve.
- Deploy predictive analytics and ML models for:
- Call volume forecasting
- Order risk scoring
- Inventory demand sensing
- Backorder prevention
- Establish foresight metrics, alerts and early-warning dashboards to anticipate service spikes, fulfillment bottlenecks, delivery and inventory constraints before customer impact.
- Partner with Data & Analytics to operationalize semantic-layer-driven intelligence into customer[1]care systems.
Operational Excellence & Reliability
- Own production support, incident management, and platform stability.
- Reduce incident rates and Mean Time to Resolution (MTTR).
- Ensure resilience, disaster recovery readiness, and business continuity.
- Optimize system performance to handle seasonal and promotional peaks.
Data, Analytics & Automation
- Enable analytics layer to help business improve:
- Call containment
- Forecast accuracy
- Agent productivity
- Customer and Agent experience
- Cost-to-serve
- Establish KPI dashboards measuring both technical and business performance impact.
Leadership & Cross-Functional Collaboration
- Build and lead high-performing engineering, architecture, and operations teams.
- Partner closely with:
- Product Management and Customer Care Operations
- Supply Chain & Fulfillment
- Digital Commerce
- Finance & FP&A
- Security & Compliance
- Influence executive stakeholders and participate in steering committee governance.
- Ensure alignment with enterprise Intake Planning and capital prioritization processes.
Qualifications:
Experience
- 10+ years of progressive senior technology leadership and management of enterprise platforms experience (Sr. Director or VP level).
- eCommerce environments ($1B+ revenue).
- Experience managing global teams (including off-shore development centers) and large technology portfolios.
Technical Expertise
- Deep knowledge of:
- CCaaS platforms (e.g., Dynamics, Genesys, Five9, NICE, Kodex)
- CRM platforms (e.g., Salesforce, Dynamics, Zendesk, ServiceNow)
- Workforce Management Solutions
- IVR and call/chat routing & optimization
- Strong understanding of:
- Cloud-native architecture
- API and microservices design
- Event-driven integration patterns
- Enterprise security and compliance standards
Leadership Competencies
- Strategic thinker with firm grasp on innovation and emerging technologies.
- Clear communicator with strong business acumen.
- Proven ability to influence C-level executives.
- Strong vendor negotiation and ecosystem management skills.
- Data-driven decision-maker with measurable results orientation.
- Exceptional team player with proven servant leadership style.
Education
- Bachelor’s degree in Computer Science, Engineering, Information Technology is required.
- Advanced degree preferred
Company Description
iVideo Technologies specializes in delivering tailored audio, video, and broadcast solutions to businesses, schools, houses of worship, and government organizations. With over 60 years of industry experience, the company is a leader in AV system design, video conferencing, digital signage, and broadcast system integration. Partnering with over 150 trusted brands, including Crestron and Sony, iVideo Technologies ensures access to top-tier technology solutions.
Role Description
This is a full-time, on-site position located in Columbus, OH. As an Audio Video Sales professional, you will be responsible for engaging with clients to understand their AV needs, recommending suitable solutions, and managing the sales process from initial contact to project completion. You will collaborate with technical teams, prepare proposals, and ensure seamless communication between clients and internal stakeholders to drive successful project outcomes. Your role will also include keeping up-to-date with the latest AV and audio engineering technologies to provide innovative solutions.
Qualifications
- Experience with Audio Visual (AV) Systems and Audio Engineering
- Strong communication, negotiation, and customer relationship skills
- Ability to work in a fast-paced, team-oriented, and on-site environment
- Proactive problem-solving skills and attention to detail
- Proficiency in AV or audio technology sales is a plus
- Bachelor's degree or equivalent experience in a related field
Manager, Business Transformation
Location: Greater Columbus, Ohio
About the Opportunity
We are partnering with a fast-growing organization to find a Manager, Business Transformation for a highly visible team focused on improving how the business operates across key end-to-end processes.
This team functions much like an internal consulting group. The work is fast-paced, high-impact, and cross-functional. The right person will be someone who can bring structure to ambiguity, think critically, communicate clearly, and help move important initiatives forward in a complex environment.
This is an excellent opportunity for someone who enjoys solving business problems, working across functions, improving systems and workflows, and partnering with leaders on initiatives that directly affect scalability, efficiency, and execution.
Why This Opportunity Stands Out
- High visibility across leadership and cross-functional teams
- Fast-growing company with strong career growth potential
- Broad exposure to business operations, systems, and transformation work
- Opportunity to make a meaningful impact in a complex and evolving environment
- Strong benefits package, including:
- Comprehensive medical, dental, vision, life insurance, and more
- 10 holidays
- 5 weeks of vacation
- 401(k) match
- Several additional incentives
- Compensation: $105k to $155k base salary + bonus (if interested but you need more to consider, just let me know and I will ask.
What You’ll Do
- Lead business process improvement initiatives across Order to Cash, Purchase to Pay, New Product Development, and Sales, Inventory, and Operations Planning
- Drive projects from early-stage assessment through implementation and closeout
- Use structured problem-solving and project management approaches to bring clarity and momentum to complex business issues
- Partner with stakeholders across operations, supply chain, finance, IT, commercial teams, and other functions
- Facilitate current-state reviews, future-state design sessions, process mapping, working sessions, and implementation planning
- Develop project timelines, milestone plans, status updates, and cross-functional ownership frameworks
- Identify risks, gaps, inefficiencies, and opportunities for improved scalability and execution
- Support systems-related process improvement efforts tied to enterprise platforms such as Oracle or SAP
- Help establish practical solutions for evolving business needs, including situations where priorities shift quickly
- Communicate effectively with leadership, including concise updates, project objectives, progress, and business impact
- Contribute to adoption, change management, and continuous improvement efforts across the organization
What We’re Looking For
- 8 to 10+ years of relevant experience in business process improvement, business transformation, operational excellence, project management, consulting, or related work
- Strong experience in at least one major end-to-end business process such as Order to Cash, Purchase to Pay, New Product Development, or Sales, Inventory, and Operations Planning
- Ability to thrive in ambiguity and operate with a high degree of independence
- Strong critical thinking and problem-solving skills with a practical toolkit of methodologies and frameworks
- Executive presence and strong communication skills, including the ability to deliver clear, succinct updates to senior executive leaders
- Proven ability to work cross-functionally and influence without direct authority
- Strong business acumen and sound judgment
- Experience in a fast-paced environment where priorities can shift and new business needs emerge quickly
- Bachelor’s degree preferred in business, finance, accounting, engineering, supply chain, information systems, economics, or a related field
Preferred Qualifications
- Experience with Oracle, SAP, or other large-scale enterprise systems
- Background in consulting, internal transformation teams, process improvement, or continuous improvement functions
- Exposure to engineered-to-order, custom product, manufacturing, or complex operational environments is helpful
- Familiarity with tools and methods related to Lean, Six Sigma, Agile, project leadership, root cause analysis, or continuous improvement
- MBA or other advanced degree is a plus
- Interest in artificial intelligence tools and how they can support better business processes is a plus
Ideal Profile
This role is a strong fit for someone who acts like a business athlete or Swiss army knife. You can step into an evolving situation, assess what matters, ask smart questions, build a plan, and move work forward without waiting for perfect structure. You are comfortable with complexity, calm under pressure, and credible with stakeholders at multiple levels.
Interested?
Please apply today for consideration as interviews are currently being conducted.
This position is not eligible for sponsorship. US Citizenship or Green Card is required.
Please note: Candidates must be authorized to work in the U.S. without current or future sponsorship. This role is not available for C2C.
We’re partnering with a well-established manufacturer of industrial food processing equipment to find a Technical Customer Service & Order Management Specialist to join their growing team in Columbus.
This role sits at the center of the business — acting as the key link between customers, sales, engineering, and operations — ensuring orders are processed accurately, delivered on time, and customers are fully supported throughout the lifecycle.
What You’ll Be Doing:
Customer Support
- Serve as a primary point of contact for customer inquiries (parts, service, equipment)
- Provide basic technical support and identify customer needs
- Communicate order status, lead times, and updates proactively
Order Management & Systems
- Enter and manage orders within ERP systems
- Maintain accurate records in CRM platforms
- Process quotes, acknowledgments, and order changes
- Ensure accuracy across pricing, configurations, and part numbers
Logistics & Fulfillment
- Coordinate shipments with internal teams
- Track deliveries and ensure on-time fulfillment
- Resolve shipping issues and communicate updates to customers
Cross-Functional Collaboration
- Partner with Sales, Engineering, Manufacturing, and Shipping teams
- Ensure alignment on timelines, requirements, and customer expectations
Continuous Improvement
- Identify opportunities to improve processes and customer experience
- Support aftermarket growth through responsiveness and efficiency
What We’re Looking For:
- 2–5 years of experience in customer service, order management, or similar role
- Experience with ERP and/or CRM systems
- (Salesforce, SyteLine, or Pacejet highly preferred)
- Strong communication and organizational skills
- Technical aptitude — experience in manufacturing, equipment, or industrial environments is a plus
- Detail-oriented with the ability to manage multiple priorities
What Success Looks Like
- High order accuracy with minimal errors
- Fast, professional response times to customers
- Strong internal coordination across teams
- Consistent on-time delivery performance
Why Join?
- Be part of a stable, growing, family-owned company with a strong reputation in the industry
- Known for a collaborative, down-to-earth culture where people tend to stay long-term
- High visibility role with the opportunity to grow into aftermarket, service, or leadership paths
- Work closely with multiple teams and make a direct impact on customer experience
If you enjoy working at the intersection of customer interaction, technical products, and operations, this is a great opportunity to step into a high-impact role.
Message me directly or apply here to learn more.
Site Leader / Director – Manufacturing Operations
Columbus, Ohio
Lead a Major Manufacturing Operation Supporting Global Consumer Brands
An exciting opportunity has arisen for an experienced Site Leader / Director to lead a large-scale manufacturing facility supporting some of the world’s most recognised consumer brands.
This site is a key North American operation within a global manufacturing organisation, producing high-volume personal care and cosmetic products. The facility plays an important role in supporting major international customers through formulation development, bulk manufacturing, filling, and packaging operations.
The business has a strong reputation for quality and operational capability and is continuing to invest in strengthening leadership and operational performance at the site level.
This position offers the opportunity to lead a large manufacturing organisation, shape the leadership culture, and drive operational excellence across the facility.
The Opportunity
The Site Leader will have full responsibility for the operational and financial performance of a large manufacturing facility employing approximately 500 employees across multiple shifts.
You will lead all core site functions including manufacturing, engineering, planning and scheduling, client services, and safety while partnering closely with corporate functions such as HR, finance, quality, and R&D.
This role requires a hands-on operational leader capable of balancing operational stability with continuous improvement while building strong alignment across the leadership team.
Key Responsibilities
• Provide overall leadership and direction for the manufacturing site
• Maintain full P&L accountability for operational and financial performance
• Lead manufacturing, engineering, planning, and operational support functions
• Drive operational excellence, productivity, and continuous improvement initiatives
• Strengthen collaboration across leadership teams and functional departments
• Establish clear performance expectations and accountability across the site
• Partner closely with commercial teams to support customer programs and growth
Ideal Background
We are seeking a senior manufacturing leader who brings:
• Experience leading large-scale manufacturing operations (300–700+ employees)
• Full site P&L responsibility
• Background in high-volume manufacturing environments such as cosmetics, personal care, CPG, pharmaceuticals, or food
• Experience driving lean manufacturing, operational excellence, and productivity improvements
• Strong leadership capability managing complex, cross-functional teams
Leadership Style
The successful candidate will be:
• A visible and hands-on leader who engages directly with teams on the manufacturing floor
• A strong communicator who sets clear expectations and holds teams accountable
• Skilled at building alignment across multiple departments and stakeholders
• Comfortable leading both operational stability and organisational improvement
Why This Role?
This role offers the opportunity to:
• Lead a major manufacturing facility supporting global consumer brands
• Shape leadership culture and operational performance
• Drive improvement and operational excellence across a complex operation
• Play a key role within a growing international manufacturing organisation
Interested?
If you are an experienced manufacturing leader interested in leading a large-scale site and driving operational performance, we would welcome the opportunity to speak with you.
Please apply directly via LinkedIn or contact us confidentially for further information.
