Engineering Journal Jobs in Woodside, CA

With data being the fuel that drives our future - our strategies, policies, and business successes around data will define our future growth prospects. Unlocking the value available through the innovative use of data on behalf of consumers, businesses, and communities is key to our future. With our ongoing commitment to Visa’s Data Values and the responsible use of data, we at Visa have a bold vision to continue to grow and accelerate our data-

The AI Products & Analytics team under the Global Data Office is creating the next generation of scalable and responsible AI, ML and Data solutions and products to solve client and consumer problems. We are a cross‑functional team of data scientists, product/program managers, data engineers and ML Engineers focused on generating value for the payment ecosystem. We are dreaming of the next generation of AI features and products, Agentic AI solutions and high‑quality analytics and data science support for our internal partner teams.

This position is in the AI Practices & COE sub‑team under the AI Products & Analytics team, focused on AI Transformation of the Global Data Office. The AI Transformation program aims to accelerate operational efficiency and foster innovation through targeted automation. By deploying scalable AI solutions to existing time‑consuming workflows with high potential for AI disruption, this will ensure measurable, sustainable benefits across the Global Data Office.

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• Design and implement agentic AI workflows to automate multi‑step tasks and drive business impact.
  
• Integrate predictive, generative, and prescriptive AI models into enterprise processes for decision support and efficiency gains.
  
• Apply ML, deep learning, and NLP techniques to diverse datasets, building scalable, secure data pipelines for AI training, inference, and monitoring.
  
• Collaborate with product managers, engineers, and domain experts to embed AI solutions into operations.
  
• Define, track, and report KPIs to measure productivity improvements, cost savings, and accuracy gains.
  
• Validate AI impact through experimentation frameworks such as A/B testing and performance benchmarking.
  
• Document workflows, models, and processes to ensure knowledge sharing and adherence to best practices.
  
• Stay current on emerging AI frameworks and LLM‑based automation, prototyping innovative solutions for rapid adoption.
  
• Communicate complex technical concepts clearly to technical and non‑technical stakeholders, fostering cross‑functional collaboration.
  

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Relocation assistance is not provided for this role.

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• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD).
  

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• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD).
  
• 2+ years of hands‑on work experience with process/workflow automation and experience deploying Agentic AI solutions.
  
• Advanced Degree with specialization in AI, Computer Science, Data Science, Engineering, Statistics or a highly quantitative field.
  
• Strong technical proficiency in machine learning and AI frameworks, including TensorFlow, PyTorch, scikit‑learn, and Hugging Face Transformers.
  
• Experience with agentic AI and orchestration tools such as LangChain, LlamaIndex, or similar frameworks for multi‑step task automation.
  
• Solid data engineering skills, including SQL, Spark, Databricks, Airflow, Kafka, and ETL/ELT pipeline development.
  
• Proficiency in Python (primary) and familiarity with Java, Scala, or R.
  
• Experience with cloud and MLOps practices, including CI/CD, model monitoring, retraining pipelines, and containerization (Docker, Kubernetes).
  

Work Authorization: Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5‑10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 137,400.00 to 193,750.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job‑related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Title: Project Manager III

Duration: 9 Months

Work Location: US-CA-MPK (Hybrid – 3x in office)

About the Role

Summary

The main function of a non-IT project manager is to plan, direct, or coordinate activities in fields such as engineering, research and development, financial systems, product roll-out, or other non-IT based projects.

Job Responsibilities

Project Execution

Structure, lead and execute complex finance projects and programs while collaborating effectively with cross-functional teams globally.

Project Documentation & Coordination

Own, define, and maintain project documentation to ensure transparency, clarity of objectives, and consistent alignment of project deliverables.

Risk Management

Proactively manage risk, anticipate potential issues, and implement mitigation strategies to meet timelines, budget, and objectives. Work with the business to resolve critical issues.

Process & Automation Support

Ensure underlying processes are fit for purpose, identify changes required to support project objectives, and lead process mapping, documentation, and updates.

Change Management

Identify change impact and incorporate readiness, adoption requirements, communication, and planning within project plans. Collaborate with designated Change SMEs when required.

Communication & Support

Maintain effective communication channels, status updates, and communication plans.

Skills Required

• Strong verbal and written communication skills
• Problem solving skills
• Attention to detail
• Interpersonal skills
• Ability to work independently and manage time effectively
• Understanding of finance business functions and ability to support execution strategies of assigned finance functions

Top 3 Must-Have Skills

1. Stakeholder communication – collaboration across teams
2. Project management experience
3. Finance knowledge – familiarity working with finance teams

Nice-to-Have Skills

• Experience working with engineering teams

Degrees / Certifications

• PMP / PMI / PMI-CPMAI Program Management or similar qualifications
• PROSCI or similar qualifications
• Preferred: Bachelor’s Degree

Red Flags / Disqualifiers

• Project managers who are actually process managers (projects led are only process improvements)
• Project managers who did not lead projects themselves but were SMEs on a project

Day-to-Day Responsibilities

End-to-end project execution.

About the Team

The Modern Finance team is a key enabler of the company’s finance vision, acting as a catalyst for innovation, productivity, and enhanced employee experiences. The team executes key projects and programs to deliver strategic priorities for Finance stakeholders across the business.

Location: Palo Alto, CA

Employment Type: Full-Time

Salary Range: $100,000–$160,000 annually (depending on experience)

Industry: Commercial & Industrial Electrical Contracting

About the Role

We are seeking a seasoned Electrical Construction Project Manager to lead and oversee complex commercial and industrial electrical projects throughout the Bay Area. This role demands a proactive leader with deep technical knowledge, strong client-facing skills, and the ability to manage multiple projects from pre-construction through closeout.

Key Responsibilities

• Project Oversight: Manage all phases of electrical construction projects, including planning, budgeting, scheduling, procurement, and execution.
• Team Leadership: Supervise field crews, foremen, and subcontractors to ensure safety, quality, and productivity.
• Client Relations: Serve as the primary point of contact for clients, architects, engineers, and inspectors.
• Estimating & Bidding: Collaborate with estimators to develop competitive bids and value-engineered solutions.
• Compliance & Safety: Ensure adherence to NEC, OSHA, and local building codes.
• Documentation: Maintain accurate project records, RFIs, change orders, and progress reports.

Qualifications

• Experience: 7+ years in electrical construction project management, preferably in commercial or industrial sectors.
• Education: Bachelor’s degree in Electrical Engineering, Construction Management, or related field preferred.
• Certifications: OSHA 30, PMP, or equivalent credentials are a plus.
• Technical Skills: Proficiency in project management software (e.g., Procore, Bluebeam, MS Project).
• Knowledge Base: Strong understanding of electrical systems, blueprints, and construction sequencing.
• Soft Skills: Excellent communication, leadership, and problem-solving abilities.

What We Offer

• Competitive compensation up to $160K and performance-based bonuses
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Career development and training opportunities
• A collaborative, growth-oriented company culture

Electrical Engineer - Data Centers - San Francisco

Metric DCX are partnered with a global engineering and consultancy firm to support the continued growth of their data center division.

This Electrical Engineer position will specialize in data center facility design to be embedded directly with a major end-user client.

Responsibilities:

• Assessing third-party and colocation facilities being considered for acquisition, evaluating their suitability against the client's portfolio requirements.
• Taking ownership of power systems across all project phases, identifying and resolving issues as they arise in collaboration with the relevant client stakeholders.
• Reviewing data center designs with a critical eye on redundancy architecture, availability targets, and potential single points of failure.
• Working closely with operations, planning, and energy strategy teams to push electrical solutions forward on third-party data center projects.
• Conducting technical due diligence and maintaining quality standards in line with client expectations.
• Keeping internal documentation, specs, and standards current based on live project feedback and lessons learned.
• Liaising with internal teams on power loading, rack deployment, and load balancing within shared facilities.
• Contributing to cross-discipline coordination with mechanical and controls engineers, and supporting consistency across regional teams.

Background Required

• Degree-qualified in Electrical Engineering; a postgraduate qualification or PE license would be a strong advantage.
• At least five years working within mission-critical environments, with solid hands-on exposure to colocation and multi-tenant data center projects specifically.
• Confident in power systems analysis and the software tools that come with it.
• Practical experience across the full electrical distribution stack — from high voltage transformers down to branch circuits — covering design, procurement, commissioning, and operations.
• Comfortable working across disciplines and engaging with structural, mechanical, civil, and IT/Telecom teams as needed.
• Grounded in US electrical codes and standards, with some awareness of IEC standards beneficial.

Role: Engagement Manager– Digital Health Experience

Location: Remote (U.S.)

Duration: 6-Month Contract

Working Time Zone: PST (Pacific Time Zone)

Position Overview

We are seeking a Engagement Manager– Digital Health Experience to lead the deployment, adoption, and engagement optimization of mobile digital health applications within the U.S. healthcare ecosystem. This role requires a hands-on professional with strong experience in launching digital health platforms, managing deployments, and driving sustained patient engagement through data-driven engagement strategies.

The ideal candidate will have experience deploying consumer-facing healthcare applications used by patients across providers and payer organizations, while leveraging engagement tools and analytics platforms to improve patient adoption, retention, and usage metrics such as DAU/MAU.

This role will work closely with product, engineering, digital marketing, and care management teams to ensure successful rollout of mobile applications and to design engagement loops that increase patient participation and long-term platform usage.

Key Responsibilities

• Lead deployment and rollout of mobile digital health applications across healthcare provider or payer environments.
• Manage end-to-end implementation and project management of digital health platforms, ensuring successful launches and smooth adoption by patient populations.
• Design and implement patient engagement strategies and engagement loops to drive consistent application usage and retention.
• Utilize engagement platforms such as , Intercom, Mixpanel, or similar tools to design communication workflows, patient messaging, and engagement campaigns.
• Monitor and optimize digital engagement metrics, including DAU, MAU, retention rates, and user engagement trends.
• Analyze user behavior data and analytics to improve patient onboarding, engagement journeys, and digital experience.
• Collaborate with product, analytics, and engineering teams to continuously enhance patient engagement features and workflows.
• Coordinate with healthcare stakeholders to ensure digital tools align with clinical workflows and patient care programs.

Required Qualifications

• Strong experience in deploying and managing digital health applications within healthcare provider or payer environments.
• Hands-on experience in project management and platform implementation for consumer-facing digital products.
• Experience driving user engagement, retention, and adoption for mobile or digital applications.
• Familiarity with engagement platforms such as , Intercom, Mixpanel, or similar customer engagement and analytics tools.
• Experience tracking and optimizing digital engagement metrics such as DAU, MAU, retention, and user lifecycle engagement.
• Strong analytical and problem-solving skills with the ability to translate data insights into engagement improvements.

Preferred Qualifications

• Experience working within digital health, healthcare technology, or healthcare consumer platforms.
• Familiarity with healthcare ecosystems including provider systems, payer platforms, and patient engagement solutions.
• Experience integrating engagement tools with mobile health applications or digital health platforms.
• Background working with health systems, health plans, digital health startups, or healthcare technology consulting firms.

About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Job Title: Support Engineer, Tier 3

Location: United States; Remote, MST or PST

Experience: Senior Level

Job Function: Support

Employment Type: Full-Time

Industry: Computer and Network Security

Job Summary

The Support Engineer, Tier 3, functions as a senior individual contributor responsible for resolving the most complex and high-impact technical issues. This role provides technical leadership across the support organization, partners closely with Product and Engineering teams, and drives systemic improvements that enhance product stability, support effectiveness, and customer outcomes.

Applicants must hold US citizenship or US permanent resident status.

Job Responsibilities

Advanced Technical Resolution

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• Independently resolves critical, complex, and high-severity customer issues, including those with broad operational or customer impact.
  
• Serves as an escalation point for advanced technical issues, applying deep diagnostic expertise across multiple technical domains.
  
• Proactively identifies and addresses issues prior to customer or executive escalation.
  
• Reproduces customer issues in lab or test environments to validate root cause and confirm resolution.
  
• Builds and maintains lab environments used for advanced troubleshooting, validation, and technical enablement.
  

Subject Matter Expertise

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• Acts as a senior subject matter expert for assigned Keyfactor products, including Command and/or EJBCA.
  
• Provides expert-level guidance on PKI, cryptographic concepts, compliance considerations, and secure deployment practices.
  
• Applies broad domain knowledge to diagnose complex, non-routine issues across infrastructure, application, and security layers.
  
• Contributes technical insight related to emerging risks, architectural considerations, and support readiness.
  

Knowledge Sharing & Enablement

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• Mentors and provides technical guidance to support engineers across all tiers.
  
• Identifies knowledge gaps through case analysis and operational data and contributes to targeted training and documentation.
  
• Develops and maintains technical documentation, ensuring accuracy, clarity, and alignment with internal standards and industry best practices.
  
• Promotes consistent knowledge sharing to improve overall team capability and reduce recurring issues.
  

Systemic Improvement & Cross-Functional Collaboration

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• Identifies recurring issues and systemic deficiencies and leads efforts to implement long-term corrective actions.
  
• Partners with Product, Engineering, and Support leadership to address root causes and improve product and support processes.
  
• Provides technical input that informs product quality, platform stability, and support scalability.
  
• Represents customer impact and operational risk during cross-functional discussions and incident reviews.
  

Customer & Incident Management

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• Manages high-profile customer escalations and outages with professionalism, technical rigor, and clear communication.
  
• Communicates complex technical findings and recommendations to both technical and non-technical stakeholders.
  
• Maintains accountability for case progression, resolution quality, and documentation accuracy.
  

Minimum Qualifications, Education, and Skills

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• 3+ or more years of advanced technical support experience or demonstrated equivalent expertise in PKI or related security technologies.
  
• Demonstrated depth of expertise in one or more technical domains required to support Keyfactor products.
  
• Advanced knowledge of Windows Server and/or Linux, including IIS, ADFS, WAP, and Active Directory.
  
• Strong expertise in PKI, ADCS, certificate lifecycle management, and cryptographic principles.
  
• Proficient in SQL database analysis, including complex queries and table structure evaluation.
  
• Strong understanding of networking concepts, including firewalls, load balancers, and proxy configurations.
  
• Experience with cloud platforms such as AWS and/or Azure.
  
• Expertise in containerization and orchestration technologies (Docker, Kubernetes).
  
• Demonstrates strong verbal and written communication skills with the ability to convey complex technical information clearly and professionally.
  
• Maintains a high standard of customer focus and operational accountability.
  
• Capable of identifying root causes of complex issues and articulating clear, actionable resolutions.
  

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

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• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  
• Comprehensive benefit coverage globally.
  
• Generous paid parental leave globally.
  
• Competitive time off globally.
  
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  
• The Keyfactor Alliance Program to support DEIB efforts.
  
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  
• Monthly Talent development and Cross Functional meetings to support professional development.
  
• Regular All Hands meetings - followed by group gatherings.
  

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility.

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make "it" happen.

Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

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• Perform cell line expansion, maintenance, cryopreservation, and thawing of multiple mammalian cell lines.
  
• Prepare cell culture media with complex supplements and ensure proper cell handling procedures.
  
• Collaborate with team members to support cell culture needs for ongoing research projects.
  
• Coordinate with cross-functional teams to assess cell banking and cell culture requirements and deliver materials within timelines.
  
• Conduct and support cell line quality control procedures, including validation for experimental integrity.
  
• Maintain accurate laboratory notebooks and documentation for all experiments and lab activities.
  
• Support development of genetically engineered cell lines and in-vitro cell-based assays for oncology programs
  

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• Bachelor's degree in Molecular Biology, Cell Biology, Cancer Biology, or related life science field.
  
• Minimum 3 years of hands-on experience working with:
  
  • 
    
  • Cancer cell lines
    
  • Primary cells
    
  • Genetically engineered cell lines
    
  
  
  
• Strong expertise in aseptic techniques and mammalian cell culture.
  
• Experience handling multiple cell lines simultaneously.
  
• Proficiency in media preparation with complex supplements.
  
• Strong organizational skills, attention to detail, and record-keeping abilities.
  
• Familiarity with cell culture QC practices, including:
  
  • 
    
  • Mycoplasma testing
    
  • Cell line authentication.
    
  
  
  

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• 6+ years of hands-on experience in mammalian cell culture within the biopharmaceutical or biotechnology industry.
  
• Experience using electronic lab notebooks (ELN) for experiment documentation and workflow management.
  
• Ability to optimize and troubleshoot mammalian cell culture systems.
  
• Experience writing and maintaining Standard Operating Procedures (SOPs).
  
• Familiarity with online genetic databases and integration of phenotypic/genetic data into cell bank systems.
  
• Experience with viral and non-viral transduction or transfection methods, including:
  
  • 
    
  • Lentivirus
    
  • Retrovirus
    
  • Lipid-based systems
    
  
  
  
• Experience using laboratory instruments such as:
  
  • 
    
  • Plate readers
    
  • Cell counters
    
  • Automated western blot systems
    
  
  
  
• Ability to run basic cell-based assays and develop cell line banking protocols.
  
• Strong written and verbal communication skills.
  
• Ability to work effectively in a fast-paced environment with shifting priorities.
  

About the Company

We're partnering with a fast-growing, well-funded startup building an AI-driven decision engine for large-scale marketing optimization. This team is applying quantitative, trading-style strategies to improve how millions of dollars are allocated across digital channels—already delivering significant efficiency gains for major global brands.

About the Role

This is a high-impact ML engineering role focused on building the core models and systems that drive automated decision-making. You won't just train models—you'll design the financial logic and execution systems that determine how real capital is deployed in dynamic markets. From identifying inefficiencies to executing decisions in production, you'll own the full lifecycle.

Responsibilities

• Design Core Algorithms: Build models to predict value (e.g., LTV), optimize budget allocation, and detect performance degradation signals
• Build Execution Systems: Develop robust API integrations to deploy decisions in real time across major platforms
• Own Production ML: Take models from prototype → production with strong monitoring, latency control, and drift detection
• Backtest & Validate: Create simulation frameworks to test strategies before real-world deployment

Qualifications

• 4+ years applying ML/optimization in real-world systems
• Strong foundation in statistics, probability, and linear algebra
• Experience deploying models in high-throughput production environments
• Comfortable balancing speed vs. rigor—shipping quickly, then scaling thoughtfully
• Thinks in systems, not scripts

Required Skills

• Background in quantitative finance, trading systems, or ad-tech (RTB)
• Experience with convex optimization or advanced optimization techniques
• Familiarity with AI-assisted development workflows

Preferred Skills

• Bonus: Background in quantitative finance, trading systems, or ad-tech (RTB)
• Bonus: Experience with convex optimization or advanced optimization techniques
• Bonus: Familiarity with AI-assisted development workflows

Pay range and compensation package

• $160,000 – $250,000 base salary
• Meaningful equity
• Full health benefits + unlimited PTO
• Relocation support (Bay Area)
• Daily meals provided

Pacific International has been exclusively retained by a global leader in the development and production of consumer electronic components, enabling their customers to innovate and expand capabilities.

As they have sustained themselves as a global market leader, they are looking for an Account Director to further expand their reach in the consumer electronics industry. This is a highly visible position with the opportunity to build and deploy strategies for a global organization.

Key Responsibilities

• Lead customer strategy, serving as the primary point of contact and building strong cross‑functional relationships while overseeing commercial and technical initiatives.
• Identify new technology opportunities, expand engagement across business units, and pursue growth with additional OEMs by aligning solutions to customer roadmaps.
• Coordinate with global engineering, operations, and program teams to drive successful development from concept through mass production.
• Lead pricing negotiations, contract and agreement reviews, and annual planning to drive revenue growth while ensuring profitability and long‑term alignment.
• Monitor market trends, emerging technologies, and competitive activity to guide strategy.
• Maintain accurate forecasting, pipeline visibility, and account documentation using CRM and internal tools.

Ideal Candidate Profile

• Bachelor’s degree in engineering, Business, or a related field
• 7-10+ years of sales experience in the consumer electronics or electronic component industry.
• Direct experience managing relationships with consumer electronic OEMs is required.
• Experience managing global customers,
• Proven ability to manage multi-stakeholder accounts within the consumer electronics industry.

About Pacific International Executive Search:

Pacific International, a globally recognized retained executive search firm, is dedicated to empowering Fortune 500, FTSE 100, and high-growth enterprises in building exceptional C-suite, senior-level, and strategic leadership teams while championing diversity and inclusion. Our adaptability, agility, and forward-thinking ethos distinguish us in the ever-evolving business landscape.

Since 1997, we have been dedicated to building lasting client partnerships based on trust and reliability, and a proven track record of successful C-suite and mid- to senior-level leadership project delivery across many key industries globally.

Diversity Statement:

At Pacific International, diversity, equity, and inclusion are at the core of who we are and what we do. Our commitment to these values is unwavering and we proudly champion diversity on behalf of our clients in every Executive Search mandate we undertake. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law. In pursuit of these objectives, we actively encourage applications from individuals of all backgrounds and identities.

QA Manager

NeuBird is scaling rapidly and we need a hands-on QA leader who can build quality into everything we ship while still rolling up their sleeves to write tests and debug complex issues. You'll own quality across our AI-powered DevOps platform while building and mentoring a distributed QA team.

What You'll Do

Lead quality assurance for Hawkeye, our AI SRE agent that helps teams manage and troubleshoot their production environments. You'll design and implement comprehensive test strategies covering UI, integration, and AI-specific testing while building the automation frameworks that let us ship fast without breaking things.

You'll manage a distributed QA team across the US and India, balancing hands-on testing work with coaching and process improvement. This means writing critical test cases yourself, reviewing automation PRs, coordinating testing across time zones, and partnering with engineering to catch issues before they reach customers. You'll own test infrastructure, establish quality metrics that matter, and be the voice of the customer when making tradeoffs between speed and stability.

This role reports to the VP of Engineering and will be instrumental in maintaining our product quality as we scale to aggressive growth targets.

What You Bring

You have 5-7 years in QA with at least 2 years managing QA teams, ideally at a B2B SaaS company building infrastructure or observability tools. You're deeply experienced with UI testing frameworks (Selenium, Cypress, Playwright), integration testing in complex distributed systems, and modern automation frameworks (pytest, Jest, TestNG, or similar). You understand the unique challenges of testing observability tools—metrics pipelines, log aggregation, distributed tracing, and alert systems.

Experience testing AI/ML systems is a strong plus—whether that's model validation, testing non-deterministic outputs, or ensuring AI agent reliability. You've worked with distributed teams across multiple time zones and know how to build processes that work asynchronously. You're comfortable with cloud platforms (AWS preferred), containerization, Kubernetes, and CI/CD pipelines.

More importantly, you're still technical. You can debug a failing test, write automation scripts, and jump into code reviews. You don't just manage—you lead by example. You understand that at a startup, sometimes the best leadership is writing the test that unblocks the team.

Why NeuBird

We're building the next generation of AI-powered DevOps intelligence. Join a well-funded team that's moving fast, shipping constantly, and building something genuinely differentiated in a massive market.