Engineering Journal Jobs in Windermere

This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB’s). We’ve been around in one form or another for more than 125 years, always with one goal in mind – helping small businesses compete and win. We provide the technology, software and local business automation tools that small businesses need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful. Thryv is a seven-time winner of Selling Power Magazine’s Top 60 companies to Sell For, as well as Newsweek’s list of America’s 100 most loved global workplaces for 2024 and 2025!

Thryv, Inc. - Thryv Makes Selling Power’s Annual 60 Best Companies to Sell for List for Seventh Consecutive Year

Global Most Loved Workplaces 2025 - Newsweek

About the role:

Based in Orlando, Florida, this role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. The Software Account Executive conducts greater than 50% of their work outside their home office.

• Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
• Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs.
• Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
• Participates in sales meetings, call calibrations, and training as needed.

About Thryv- End-to-end client experience platform:

Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market. We do it all with a convenient client experience management app that allows small business owners to get the job, manage the job and get credit all from the palm of their hand.

In This Role, You’ll Get To:

• Help grow local business market share
• Defend small business America and the American Dream
• Hunt for new business (90%) as well as take care of existing clients (10%)
• Become a SaaS (Software as a Service) expert
• Receive world-class training
• Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
• Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
• Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
• Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future

We Are Looking for People Who:

• We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners
• Who are engagement gurus while properly managing expectations
• Have the desire and commitment to do what it takes to be successful in sales
• Have a positive outlook and a strong ability to take responsibility for their successes and failures
• Goal oriented…you’re known for destroying your sales goals
• Persuasive…you can explain software solutions in simple terms
• Exceed sales quotas and expectations
• Build and nurture a pipeline of prospects and close deals
• Develop great solutions to help customers WIN!
• Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must.

Basic Qualifications

• 4+ years of related sales experience (7+ years is preferred)
• 3+ years of experience in an (outbound) full sales cycle role is required
• Experience in a SaaS role or company is preferred, but not required
• The ideal candidate will have experience in Enterprise-level sales (not a requirement)
• Strong industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
• Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
• Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
• Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
• Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
• Associate degree (or international equivalent) or equivalent experience required

Who We Are

At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get the work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable, paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. Here at Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.

Find out more at /careers/

Belonging at Thryv

We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big, and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.

Requisition Detail and Process

This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.

Our Commitment to Equal Opportunity

Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.

The estimated on target earnings (OTE) for this role, which includes base salary and incentives, is $137,100, with the potential to earn more in most U.S. locations. Final offer amounts are determined based on the candidate’s location and may vary from the figure listed above.

JOB SUMMARY

The Commercialization Manager is the quarterback of go-to-market and commercialization efforts across all products. This role ensures that each product release, enhancement, and new offering is positioned for success by aligning resources, driving cross-functional execution, and supporting Product Managers with commercialization tasks such as pricing, packaging, messaging, and launch readiness.

The ideal candidate thrives at orchestrating complex work across marketing, sales, product, clinical, legal, and customer operations. They bring a structured, repeatable approach while staying nimble in a fast-moving, multi-product environment.

RESPONSIBILITIES

Commercialization Leadership

• Serve as the central point of coordination for all commercialization efforts across the product portfolio.

• Develop and manage commercialization plans, timelines, and checklists to ensure consistency and accountability across teams.

• Maintain a portfolio-level view of upcoming launches, enhancements, and market-facing changes.

Cross-Functional Orchestration

• Ensure the right teams (Product, Engineering, Sales, Marketing, Clinical, Legal, CS, Training, etc.) are aligned, resourced, and executing according to plan.

• Facilitate cross-functional working sessions, launch readiness reviews, and go/no-go decisions.

• Anticipate and remove blockers related to resourcing, prioritization, or communication gaps.

Product Manager Support

• Partner closely with Product Managers to support commercialization tasks like:

• Pricing and packaging updates
• Sales enablement needs
• Enabling professional services
• Provide templates, playbooks, and coaching to help PMs deliver consistent commercialization artifacts and outputs.

Launch Execution & Readiness

• Ensure all required materials and processes are in place for successful launch (e.g., sales enablement content, training modules, support documentation, release communications).

• Track progress against key commercialization milestones and proactively escalate risks.

• Own internal communication of what is launching, when, and why it matters.

Operational Excellence

• Continuously improve commercialization processes and rituals—intake, scoping, planning, and go-to-market workflows.

• Standardize tools, templates, and KPIs used across product lines.

• Identify opportunities to increase speed, reduce friction, and strengthen cross-team visibility.

Market & Business Alignment

• Ensure commercialization plans align with company strategy, revenue targets, market needs, and partner commitments.

• Provide input into quarterly and annual planning on commercialization capacity and readiness.

• Support forecasting and resource planning for upcoming launches.

The Fabrication Craftsman plays a vital role in building the themed, architectural, and structural elements that define Nassal’s world-class fabrication projects.

This position encompasses multiple trades—Bodywork, Sculpting, Mold-Making, Casting, Carpentry, Metal Fabrication, and Painting—allowing skilled craftsmen and creative fabricators to work across disciplines while developing their craft within one of the industry’s most collaborative and innovative environments.

As part of the PCL Family of Companies, Nassal combines artistry, engineering, and construction excellence to deliver extraordinary experiences. Fabrication Craftsmen contribute to this mission through precision, safety, creativity, and teamwork. programs.

Overall Key Responsibilities:

• Follow all safety regulations, PPE requirements, and shop procedures.

• Read and interpret blueprints, shop drawings, and technical specifications.

• Fabricate and finish components using fiberglass (FRP), resin, foam, and composite

materials.

• Perform specialized tasks across multiple disciplines:

o Bodywork: Sanding, shaping, prepping, and finishing surfaces for paint or coatings.

o Sculpt/Mold/Cast: Sculpting foam or clay, fabricating molds, and casting fiberglass and

composite materials.

• Use hand tools, power tools, and fabrication machinery safely and effectively.

• Collaborate with leads and foremen to meet production schedules and quality standards.

• Inspect and verify workmanship meets project and QA/QC requirements.

• Maintain a clean, organized, and safe work area.

• Train, mentor, or guide junior team members depending on experience level.

• Support continuous improvement initiatives to enhance shop efficiency and craftsmanship.

• Perform additional duties as assigned.

Depending on your level of experience, responsibilities may include:

Apprentice (Entry-Level)

• Learns foundational fabrication skills across multiple trades.

• Assists with prep work, material handling, and general production support.

• Demonstrates initiative, reliability, and safety awareness.

Journeyman (Intermediate)

• Works independently in one or more fabrication disciplines.

• Reads and follows detailed shop drawings and layouts.

• Contributes to achieving production goals while maintaining quality.

Craftsman (Advanced)

• Demonstrates mastery across multiple trades or specialization in one discipline.

• Trains and mentors apprentices and supports shop coordination.

• Produces complex components with high precision and finish quality.

Lead (Leadership)

• Oversees shop teams and daily workflows.

• Ensures quality control, safety, and adherence to project timelines.

• Collaborates with foremen, engineers, and project managers to align deliverables.

COMPETENCIES:

• Communication: Clear verbal and written communication; strong reporting and listening skills.
• Adaptability: Adjusts to changes in assignments, tools, and project priorities.
• Job Knowledge: Possesses deep technical expertise in fabrication; stays current with evolving materials, processes, and standards.
• Managing Conflict: Handles disputes constructively; promotes open communication and resolution-oriented dialogue.
• Problem-Solving: Breaks complex quality issues into manageable parts, identifies root causes, and implements corrective measures.
• Decision Making: Analyzes issues, gathers input, and makes informed, timely decisions that align with company goals and quality standards.
• Dependability: Completes tasks with minimal supervision while maintaining accountability.
• Teamwork: Works collaboratively with others; values diverse perspectives; supports team goals; fosters a positive and cooperative work atmosphere.
• Initiative: Demonstrates willingness to learn, take on tasks, and ask questions when needed.
• Self-Development: Pursues ongoing learning and certification; applies new techniques to improve shop operations.
• Safety Awareness: Actively identifies and avoids hazards; follows all safety protocols.

QUALIFICATIONS:

• 0-7+ years of experience in fabrication, themed construction, or related trades.
• Proficiency with fabrication tools, materials, and shop machinery.
• Ability to read and interpret shop drawings, layouts, and specifications.
• Strong understanding of safety and quality standards.
• Excellent teamwork, communication, and time management skills.
• Willingness to continuously develop technical skills and expertise.

WORKING CONDITIONS:

• Shop and fabrication environment with exposure to dust, heat, noise, and odors.
• Must wear appropriate personal protective equipment (PPE) at all times.
• May be required to work extended hours or weekends, depending on project needs.

PHYSICAL REQUIREMENTS:

• Ability to lift, sand, mask, and move materials up to 50 lbs. regularly and maneuver heavy materials using mechanical assistance when necessary.
• Comfortable standing, bending, and performing repetitive tasks for extended periods.
• Manual dexterity and hand-eye coordination to safely use tools and materials.
• Must maintain continuous awareness of hazards and enforce safety practices.

PCL is an innovative, employee-owned company comprised of people who find passion in their profession and take pride in doing great work every day. Our work powers the infrastructure and utilities that are essential to daily life, and our projects are the scene of vacations, careers, education, and healing. We are consistently ranked among the best companies to work for because we are committed to supporting and developing our teams.

The PCL Companies celebrate diversity and are proud to be an equal opportunity employer. We are committed to creating equitable opportunities and an inclusive environment for all employees and applicants. We make employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or veteran status.

PCL combines numerous pay and benefit strategies to provide a comprehensive and competitive total rewards package. Any salary range displayed by a job board is an estimate. Your salary, which considers your unique qualifications and experience, is just one component of the robust total rewards you'll enjoy at PCL. This may include an employee share purchase offering, discretionary annual performance bonus, comprehensive benefits and wellness programs, retirement plan plus matching, and career development programs.

Should you require an accommodation during the application process, please contact us at with the position and location you are interested in.

Together, we can build success and a better future. Let’s get started!

ABOUT THE CLIENT

• I am currently working with a well established General Contractor & Construction Management specialist with a rich history in the Florida area.

• They specialise in K-12 & higher education, hospitality, multifamily, worship, entertainment, retail, professional offices, healthcare, municipal & federal.

• They are currently looking for a number of Project Manager's in the Orlando area due to an influx in projects awarded.

ABOUT THE ROLE

• Project Planning and Execution: Develop comprehensive project plans, schedules, and budgets. Manage project resources effectively, including personnel, equipment, and materials.
• Team Leadership: Lead and mentor project teams, fostering collaboration and communication among all stakeholders.
• Subcontractor Management: Select, contract, and manage subcontractors, ensuring they deliver quality work on time and within budget.
• Risk Management: Identify and mitigate potential risks throughout the project lifecycle. Develop contingency plans to address unforeseen challenges.
• Quality Assurance: Implement robust quality control procedures to ensure compliance with building codes, safety regulations, and client specifications.
• Financial Management: Monitor project costs and budgets, identifying cost-saving opportunities and taking corrective actions as needed.
• Client Relations: Build and maintain strong relationships with clients, architects, engineers, and other key stakeholders.
• Safety Compliance: Prioritize safety on the job site, enforcing safety protocols and conducting regular safety inspections.

ABOUT THE CANDIDATE

• Bachelor's degree in Construction Management, Engineering, or a related field.
• Minimum of 5 years of experience in construction project management, preferably in the Miami market.
• Proven track record of successfully managing complex construction projects.
• Strong understanding of construction techniques, materials, and industry standards.
• Excellent organizational, planning, and problem-solving skills.
• Strong leadership and communication skills, both written and verbal.
• Proficiency in project management software (e.g., Procore, Primavera).
• Ability to work under pressure and meet tight deadlines.
• OSHA 30-Hour Construction Safety Certification (preferred).

Overview

The Technical Service Coordinator plays a critical role in onboarding new managed services customers and ensuring they have a clear, accurate, and complete technical foundation as they transition into our MSP environment. This role sits at the intersection of service delivery, technical operations, and customer success—responsible for gathering and documenting environment details, coordinating onboarding tasks across teams, and maintaining high-quality technical documentation.

The ideal candidate has strong technical aptitude, excellent organizational skills, and a passion for delivering an exceptional customer experience.

Key Responsibilities

Customer Onboarding

• Serve as the primary coordinator for onboarding new MSP customers.
• Collect and validate environment information (infrastructure, networks, identity systems, applications, security tools)
• Facilitate kickoff calls, technical discovery sessions, and onboarding checkpoints.
• Work cross-functionally with Service Desk, Systems Administration, Networking, and Security teams to ensure smooth onboarding execution.
• Track onboarding tasks, milestones, risks, and completion status.

Technical Documentation

• Create and maintain high-quality documentation including:
• Network diagrams
• Asset inventories
• Access and identity configurations
• Backup, monitoring, and security configurations
• Server, endpoint, and application details
• Build and update SOPs, runbooks, and customer-specific knowledge articles (consistent with knowledge practices in Managed - Services). [Managed - Services | PowerPoint]
• Ensure all customer documentation is properly stored, versioned, and accessible within the MSP knowledge repository.

Operational Coordination

• Act as a liaison between onboarding teams, technical operations, and account management.
• Document customer escalation paths, communication expectations, and support processes.
• Assist in preparing environment overviews and technical summaries for internal handoff to Operations, Systems Administration, and Service Desk teams.
• Support Technical Account Managers with accurate customer documentation as referenced in templates like SOW Template. [SOW Template | Word]

Technical Support Assistance

• Perform basic to mid‑level environment validation tasks (e.g., checking system health, verifying connectivity, confirming AD/O365 configurations
• Identify gaps in customer environments requiring additional engineering review or remediation.
• Provide Tier 1.5 coordination for technical issues discovered during onboarding.

Qualifications

Required

• 1–3 years experience in an MSP, helpdesk, technical coordination, or IT operations role.
• Understanding of:
• Microsoft 365 / Azure AD
• Windows Server fundamentals
• Networking basics (VLANs, firewalls, switching, DNS)
• Backup & monitoring concepts
• Strong documentation skills with high attention to detail.
• Excellent communication and customer service abilities.
• Highly organized with the ability to manage multiple onboarding projects simultaneously.

Preferred

• Experience with:
• Ticketing/ITSM platforms
• Network and system diagnostic tools
• Identity and access management
• SaaS administration (M365, Okta, collaboration tools)
• Exposure to PowerShell or automation tools.
• ITIL foundation or related process certification.

Skills & Competencies

• Strong analytical and problem‑solving skills.
• Ability to translate technical concepts into clear documentation.
• Calm, professional demeanor during customer interactions.
• Process‑oriented, consistent, and self‑driven.
• Able to collaborate effectively with both technical and non‑technical stakeholders.

ABOUT THE CLIENT

• I am currently representing a powerhouse in the Florida construction market—a General Contractor & Construction Management specialist known for their deep roots and prestigious portfolio.
• With a reputation built on decades of successful delivery, my client is a "household name" in the Florida GC space. They operate across a diverse range of high-stakes sectors, including K-12 & Higher Education, Healthcare, Federal, and Multifamily. Due to a massive surge in project wins across the Orlando area, they are looking to bolster their project teams with high-caliber Assistant Project Managers who are ready to fast-track their careers.

ABOUT THE ROLE

• Project Controls: Take ownership of the RFI and Submittal processes. Ensure the field team is working off the most current sets and that all technical queries are resolved swiftly.
• Subcontractor Management: Act as the primary liaison for subcontractors, coordinating schedules, verifying work progress, and managing compliance.
• Financial Support: Assist in tracking project budgets, reviewing pay applications, and managing the change order log to protect project margins.
• Site Presence: Spend time on-site to assist with quality control inspections, safety compliance, and the development of comprehensive punch lists.
• Meeting Leadership: Coordinate and document OAC (Owner-Architect-Contractor) meetings, ensuring all stakeholders are aligned and action items are closed out.

ABOUT THE CANDIDATE

• Education: Bachelor’s degree in Construction Management, Engineering, or a related field is required.
• Experience: 2 to 5 years of experience in commercial construction. (Previous experience in the Florida market is a significant advantage).
• Tech-Savvy: You should be a "power user" of Procore or similar project management platforms. Exposure to Primavera P6 is a plus.
• Communication: You must be able to hold your own in a trailer and a boardroom alike—clear, concise, and professional communication is non-negotiable.
• The "Driver" Mentality: You don't wait to be told what to do; you anticipate needs, identify risks early, and provide solutions.
• Safety First: OSHA 30-Hour certification is preferred.