Engineering Journal Jobs in Somerville

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

We are seeking business-oriented, customer service driven professionals to provide high quality service to Fortune 500 level customers.

Duties and Responsibilities:

• 
  
• Maintain and manage Granite's Premier accounts.
  
• 24 x 7 availability to support your assigned accounts.
  
• Conduct weekly meetings with assigned Premier accounts.
  
• Minute each meeting weekly and follow up on all actions
  
• Areas of responsibility for each account include but are not limited to maintenance of phone lines, outages, billing, reporting, etc.
  
• Communicate directly with customers, sales and internal staff.
  

Required Qualifications:

• 
  
• Bachelor's Degree
  
• Intermediate to advanced knowledge of Microsoft Excel and MS Access
  

Preferred Qualifications:

• 
  
• Excellent customer service skills
  
• Ability to work under pressure
  
• Ability to meet deadlines
  
• Excellent problem-solving skills
  
• Ability to work independently as well as in a group
  
• Strong multi-tasking and organizational skills
  
• Excellent interpersonal and communication skills
  

#LI-MS1

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

We are seeking a highly skilled and motivated Software Engineer II with experience in full-stack development, specifically with proficiency in TypeScript, React, CI/CD, Kafka, and application scaling. The ideal candidate will have a strong understanding of software development best practices and experience building scalable, high-performance applications.

Duties and Responsibilities:

• 
  
• Design, develop, and maintain software applications using various programming languages and frameworks
  
• Collaborate with cross-functional teams to understand software requirements and design solutions
  
• Write clean, maintainable, and efficient code that is scalable and follows best practices
  
• Participate in code reviews and ensure that all solutions are aligned with specifications
  
• Debug and troubleshoot software issues and implement fixes
  
• Implement and maintain CI/CD pipelines to ensure code quality and rapid deployment
  
• Monitor and optimize application performance to ensure optimal scalability
  
• Continuously learn and stay up-to-date with emerging technologies and programming languages
  
• Participate in the design and implementation of software architecture and design patterns
  
• Ensure that all software solutions are secure and adhere to security best practices
  
• Collaborate with other team members to improve software development processes and tools
  
• Communicate with stakeholders and other team members to provide status updates and gather feedback
  
• Participate in agile development methodologies and contribute to sprint planning and retrospectives
  
• Work with customers, vendors, and other stakeholders to gather requirements and provide technical expertise
  
• Document and maintain software documentation, including user manuals and technical documentation.
  

Required Qualifications:

• 
  
• 1-3+ years' experience and knowledge of at least one programming language (e.g. Python, C++, C#, JavaScript, etc.)
  
• Bachelor's or higher degree in computer science or related field preferred (or equivalent experience)
  
• Experience with software development methodologies (e.g. Agile, Scrum, etc.)
  
• Experience with version control systems (e.g. Git)
  
• Strong understanding of data structures and algorithms
  
• Familiarity with databases and SQL
  
• Strong problem-solving and analytical skills
  
• Experience with testing and debugging
  
• Good communication and teamwork skills
  
• Ability to learn and adapt to new technologies and programming languages
  
• Experience with operating systems (specificallty Linux or MacOS)
  
• Experience with software design and architecture
  
• Understanding of software development best practices and design patterns
  
• Experience with cloud platforms (e.g. AWS, Azure, Google Cloud)
  
• Experience with CI/CD
  
• Experience with React
  
• Knowledge of microservices and containerization technologies like Docker, Kubernetes.
  
• Experience with data storage and management technologies like SQL and NoSQL
  
• Experience with security best practices and technologies
  
• Experience with or understanding of distributed systems and scalability
  
• Understanding of performance optimization techniques
  
• Understanding of accessibility and internationalization best practices.
  

#LI-SR1

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

We are seeking a detail-oriented and analytical professional to join our team in a billing operations role. This position is responsible for processing telecom invoices, ensuring accurate allocation of charges, and supporting timely billing and payment activities. The ideal candidate will have strong problem-solving skills and a collaborative mindset. As they will work closely with internal departments and external vendors to resolve complex billing issues.

Key responsibilities include:

• 
  
• Reviewing and processing telecom invoices by breaking down and allocating charges appropriately.
  
• Investigating discrepancies such as past due amounts, credits, and misapplied payments.
  
• Coordinating with third-party carriers and vendors to manage billing address updates and maintain accurate customer account information.
  
• Partnering with cross-functional teams to resolve intricate billing challenges.
  
• Generating ad-hoc reports and conducting data analysis using internal databases to support operational insights.
  

Duties and Responsibilities:

• 
  
• Enter telecom invoices into Granite's internal systems for billing and payment processing.
  
• Investigate and resolve unpaid balances including carrier payment discrepancies.
  
• Communicate and clarify billing issues or changes with cross-functional teams.
  
• Collaborate with telecom providers to facilitate payments and research account histories.
  
• Use Granite software tools to monitor customer account activity and identify root causes of billing issues.
  
• Generate ad-hoc reports and support special projects as requested by Finance and Premier Management.
  
• Participate in internal audits to verify account inventory accuracy and validate carrier charges.
  

Required Qualifications:

• 
  
• Experience utilizing Microsoft Office
  
• Fundamental analytical and arithmetic abilities.
  
• Team player with a positive attitude.
  
• Written and Verbal communication skills.
  
• 4 Year Bachelor's Degree from an accredited College/University.
  

Preferred Qualifications:

• 
  
• Strong Excel Skills with an interest in learning PowerPivot and SQL.
  
• Experience with Database Management or a desire to learn.
  
• Billing or Data Entry Experience.
  
• Business, Finance, Accounting or Related quantitative degree.
  

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

The Relationship Development Sales Intern role is a position with emphasis on upselling data products to our existing client base exclusively. The Relationship Development (RDM) Intern will assist current Relationship Development Managers and will be aligned by industry and responsible for strategic account development as well as ongoing communication with existing clients. The RDM is tasked with gaining executive level alignment, understanding the executive level goals and challenges in the short term and the long term.

Duties and Responsibilities:

• 
  
• Will be working alongside an Client Services Manager and Relationship Development Manager to coordinate the building and delivery of quarterly reviews and annual reviews & in addition they will work alongside an SE for Wan, VoIP, Managed Services ...
  
• Travel is possible
  
• Training provided to learn how to sell Granite's products and what they are
  
• Sales Force experience is a plus
  
• Responsible for and limited to assigned accounts
  
• Participating in a sales intern role play competition
  

#LI-N1

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

Summary of Position:

We are seeking business-oriented, customer service driven professionals to provide high quality service

Duties and Responsibilities:

• 
  
• Using excel daily, data entry and data analysis
  
• Pulling and reading Customer Service Records (CSRs)
  
• Extracting phone numbers from carrier invoices, as well as inventories from CSRs
  
• Opening orders for various products, as well as tickets, including disconnects, feature change,
  
• DL listing, etc.
  
• Assisting with updating customer accounts within various systems as needed
  
• Communicating directly with supervisor, teammates, account managers, and other depts. (as
  
• applicable) concerning project matters
  
• Various call-based projects, including surveying customers/contacts
  
• Communicating directly with carriers, account managers and collaborating teams concerning
  
• maintenance of services
  
• Participating in calls/meetings with internal teammates and carriers
  
• Using various internals systems to update project spreadsheets
  

Required Qualifications:

• 
  
• Bachelor's Degree
  

Preferred Qualifications:

• 
  
• Excellent customer service skills
  
• Ability to work under pressure
  
• Ability to meet deadlines
  
• Excellent problem solving skills
  
• Ability to work independently as well as in a group
  
• Strong multi-tasking and organizational skills
  
• Excellent interpersonal and communication skills
  

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

Summary

Training Content Developer 1 will be responsible for designing, developing, and maintaining engaging training materials and documentation that support our organizational goals and enhance employee performance. This role involves collaborating with subject matter experts to gather information and ensuring that all training materials and supporting documentation are aligned with company standards and best practices. The Training Content Developer 1 will play a crucial role in delivering high-quality training experiences that drive employee growth and development. Additionally, this position will continuously evaluate and update training materials to ensure they remain current and relevant. Their work will directly impact the success of GU training programs and contribute to the overall development of Granite employees.

Responsibilities:

• 
  
• Collaborate with experts to gather information and understand training needs.
  
• Design and develop interactive and engaging training content, including e-learning modules, instructional videos, and written materials.
  
• Utilize various authoring tools and software to create high-quality training materials.
  
• Ensure all training content is aligned with company standards and best practices.
  
• Continuously evaluate and update training materials to ensure they remain current and effective.
  
• Assist in the delivery of training sessions and workshops as needed.
  
• Monitor and analyze feedback from training participants to improve content and delivery methods.
  

Required Qualifications:

• 
  
• Bachelor's degree in education, Instructional Design, or a related field.
  
• 1-2 years of experience in training content development or instructional design.
  
• Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate) and multimedia software.
  
• Strong writing, editing, and proofreading skills.
  
• Excellent communication and collaboration skills.
  
• Ability to manage multiple projects and meet deadlines.
  
• Attention to detail and a commitment to producing high-quality work.
  

Preferred Qualifications:

• 
  
• Experience with Learning Management Systems (LMS).
  
• Knowledge of adult learning principles and instructional design methodologies.
  
• Familiarity with graphic design software (e.g., Adobe Photoshop, Illustrator).
  

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

Channel Sales Internship: QUINCY

Granite Channels is looking to work with a highly motivated individual with an interest in pursuing the profession of Sales.

The candidate should have demonstrable verbal and written communication skills along with familiarity with the Microsoft Office software suite.

The intern experience will include an overview of Granite services, solutions and value proposition along with an introduction to:

• 
  
• engaging 3rd party distribution candidates
  
• contact methods including cold calling and email campaigns
  
• event planning
  
• the execution and management of identified sales opportunities
  

#LI-ND1

#LI-ND1

#LI-ND1

Title: UX Content Designer
Remote: East Coast Hours
Pay: $59 - 64 per hour
Duration: 9 month contract

Job Description:

The Planet Group is seeking a UX Content Designer to partner with cross-functional teams to create clear, effective, and user-focused content for digital products. In this role, you will collaborate closely with product owners, designers, engineers, analysts, researchers, and other content designers to shape intuitive product experiences. You will also work with insurance product subject matter experts (SMEs) to understand business requirements and translate complex information into simple, meaningful content for users.

• Partner with product owners, designers, engineers, analysts, researchers, and content designers to support product development.

• Collaborate with insurance product SMEs to understand requirements and translate them into user-centered content.

• Identify opportunities to improve the user experience through strong content strategy and information architecture.

• Write clear, concise, and effective content that aligns with established tone, voice, and brand standards.

• Apply language best practices for digital platforms and channels.

• Continuously evaluate UX effectiveness and incorporate user feedback to improve and optimize content.

• Bachelor’s degree in English, Communications, Journalism, or a related field, or equivalent work experience.

• Experience writing content for digital applications (productivity application experience is a plus).

• Strong collaboration skills and the ability to work with cross-functional teams.

• Experience applying content strategy methods and tools, including:

  • Content audits

  • Competitive assessments

  • Quantitative analysis

  • Gap analysis

  • User research

  • Persona development

• Strong analytical skills with the ability to synthesize complex information.

• A portfolio of written work demonstrating creativity, business impact, and measurable results.

• Stakeholder relationship management: Ability to effectively communicate and collaborate with product and business owners while building strong working relationships.

• Agile environment experience: Ability to navigate competing priorities, legacy decisions, cross-departmental initiatives, and evolving stakeholder needs.

• Systems thinking: Ability to understand complex product ecosystems, user roles, and system requirements.

• Design communication: Ability to clearly articulate content design decisions and best practices while proactively seeking feedback.

• Experience working with data-heavy enterprise systems or internal tools designed to improve employee efficiency.
  
  #CDM

The American Academy of Arts and Sciences seek a detail-oriented undergraduate history student to support award-winning historian Jacqueline Jones with research for a 250th anniversary history of the Academy. The research assistant will support the historian with literature reviews, archival research, and other research tasks as needed.

Archival materials are in the Boston area, and the research assistant will have access to space in the Academy’s Cambridge headquarters as needed. To ensure data security and system compatibility, the assistant will use an Academy-provided laptop (PC) and MS Office suite to perform duties.

Minimum Qualifications:

• 2 years of undergraduate study in history
• Experience with archival research
• Proficiency with MS Word and MS Excel
• Authorized to work for any employer in the U.S. (sponsorships not available)

Preferred Qualifications:

• Demonstrated ability to manage tasks and meet deadlines with minimal supervision.
• Interest in U.S. and/or transatlantic history and institutions

Duration:

• Through calendar year 2026.

Application Instructions

Please send queries and submissions (cover letter and CV) to Robert Townsend, Director of Humanities, Arts, and Culture programs, at

Location and Work Environment

This is a hybrid role in Cambridge, MA.

About the Academy

Founded in 1780, the Academy is both an honorary society that recognizes and celebrates the excellence of its members and an independent research center convening leaders from across disciplines, professions, and perspectives to address significant challenges.

The Academy membership encompasses over 6,000 members and reflects the full range of disciplines and professions: math and physical sciences, biological sciences, the social sciences, humanities and the arts, journalism, business and philanthropic leaders, educational, scientific, and cultural administrators as well as public affairs and public policy.

Salary Range $23.00 - $34.50/hr

Location: Lynn, MA (PriceRite of Lynn)

At Price Rite, our purpose is to care deeply about people, helping them to eat well and be happy! We want everything you do as a Price Rite Team Member to support that purpose and our overall values.

On your journey at Price Rite, you will learn a variety of departments, and skills necessary to be successful in retail grocery. Whether you are looking for a long-term career, or with Price Rite for summer work, we believe in cross training our team to allow us to deliver an outstanding shopping experience to our customers.

To support our purpose, we have established our Service Priorities to help empower our team to meet our customer needs on a daily basis. Our service priorities are:

• Safety
• Friendliness
• Presentation
• Efficiency

Working at Price Rite is more than a job or career, it's a rewarding experience. Price Rite offers many great perks and benefits for their team; opportunities to give back to the community in which we serve and cost saving programs designed to save you money, work/life balance, recognition and many other programs making Price Rite a great place to work and build a career.

Job Summary: Manages the performance of all aspects of Front End Operations, including cash management, bookkeeping, front-end service, and payroll. Coordinates community and store event programs throughout the store.

Minimum Required Qualifications: The minimum required qualifications for this position include, but are not limited to, the following:

• Directly supervises cashiers, bookkeepers, front-end supervisors.
• Associate Degree (A.A.) from two-year College or university; Five (5) years related experience and/or training; or equivalent combination of education and experience. Computer skills a must. Background in store operations and work scheduling required.
• Ability to read and interpret general business reports, technical procedures, or governmental regulations.
• Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• While performing the duties of this job, the associate is regularly required to sit and talk or hear. The associate if frequently required to walk, stand for a minimum of 4 hours and sit. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually moderate.

Essential Job Functions: Performance of the essential functions of this position require the Team Member to possess the minimum qualifications listed below. These functions include, but are not limited to, the following:

• Maintains security of all store systems, including IBM, Wakefern Applications, IBM and DSD.
• Ensure proper maintenance of job-related equipment and proper usage.
• Reviews and performs the necessary corrective action for the following areas: Transaction journals, check override reports, negative entries, cash control, refunds, promotions, mystery shopping, and Front End Culture standards.
• Maintains all Shrink Initiatives.
• Ensure that all Host Trax and Smart Store procedures are followed.
• Achieve or surpass department productivity and payroll goals.
• Submission of reports to store and corporate management for key indicators.
• Ensures all company policies such as check cashing, refunds, exchanges, and gift certificates are administered as per company policy.
• Ensure compliance with Wakefern Food Corporation, state and company QA and sanitation standards.
• Maintain cash handling procedures.
• Recruiting, training and development of all department personnel.
• Manage others and adhere to company Human Resources and Personnel policies and procedures as well as state and federal labor laws.
• Insures all training programs for front-end personnel, bookkeeping, and payroll are administered and documented.
• Troubleshoot system/hardware issues as they pertain to operations.
• Communicate to store management and corporate staff on any issues affecting front-end operations.
• Counsel associates who do not meet performance standards.
• Ensure customer satisfaction by providing superior service level.
• Educate customers with proper signage concerning events and programs.
• Analyze financial and operational processes for cost savings.
• Meet financial goals as outlined in annual budget.
• Handle customer complaints as per company standards.
• Has a Company recognized Food Safety Certification and/ or can successfully complete training to receive and maintain a Company recognized Food Safety Certification.
• Other duties as assigned

Important Disclaimer Notice: The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Associate may be required to perform. The employer reserves the right to revise this job description at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment.