Engineering Journal Jobs in Schaumburg

Companies Overview: Peacock Colors Company (PCC) was founded in 1925 in Chicago, IL as a paint and ink company. For the last 50 years Peacock has manufactured colorants and additives for the plastic processing industry. Vortex Liquid Color Company (VLCC) was founded in 1996 in Sheboygan, WI and provides liquid color concentrates for many engineering and commodity polymers. We create color chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. Poly Compounding specializes in toll compounding of heat and shear sensitive engineered plastics with technical know-how and decades of experience in developing customized compounding processes specific to the need of the application. All enterprise companies contribute to the success of our customers by providing them brilliant colors, long stable color life, specialty compounds and draw the attention of consumers. We are leaders in our field and work relentlessly to satisfy our customer needs.

Key Accounts Manager (KAM) Plastics Colors and Additives:

Summary:

Key Accounts Manager (KAM) Plastics Colors and Additives: is responsible for the growth of Peacock Color and Vortex Liquid Color product sales in the Americas. Focus on retaining and growing current customers, pipeline of new customer development and closure, forecasting, support customer orders, line scheduling and maintaining all customers within payment terms. Scout new potential customers in previously unknown industrial markets and/or new applications. Create, maintain, and close opportunity in the pipeline to drive above-market growth. Key successes factors include negotiating, project management, networking and ability to build and maintain strong customer relationships. Ability to communicate effectively with all employees as well all customers. Upholds and supports organizational goals and values. Ability to handle multiple activities and must be outgoing, self-driven, pleasant & very personable.

Key Responsibilities:

Key Account Development & Sales Management:

• Own the relationship and projects at core customers and find new opportunities for growth within the accounts. Improve PCC share via gaining competition share.
• Find new/new accounts and drive new business growth by gaining technical specification at customer in the Americas. Understand Customer CTQ’s and relate it back to technical team to develop product for commercial success.
• Balance short term and long-term business objective effectively: drive new business growth and building a strong target position for the future.
• Develop strong technical understanding of Color and liquid color products in traditional and new application area.
• Identify and assess the current customer base and prospects for selling additional PCC. This includes selling price, volume, and customer buying criteria, market/business dynamics and entry strategies.
• Relationships & customer satisfaction.
• Short-term & long-term forecasts.
• Manage complaints.
• Manage credit terms/account receivables.
• Proactively leverage relationships to obtain the Voice of Customers, understand & articulate value propositions, and monitor the competitive landscape.

Project Management:

• Utilize skills to map new business projects and application development (see below)
• Manage projects and developments through the development process and drive completion of milestones per established timelines.
• Strong problem-solving skills

Application Development:

• Utilize specific technical expertise to translate innovations and differentiated products to commercial success.
• Interact with Color development lab and manufacturing organizations to facilitate success by communicating unmet needs in new applications.
• Internal and external influencing skills
• Communicate product quality needs to Manufacturing and technical personnel.

Teamwork is critical due to the diversity of talents involved. Focus of the team on key deliverables and the value of the market dynamic are very important. Development of the capabilities of each direct report is important to the succession options for the company.

Core Competencies (A must have):

• Communication skills: Effectively respond to customer needs, demonstrate listening, questioning, clarifying and summarizing skills.
• Commercial/Negotiating Skills: Build consensus and agreement at customer organization and secure commitments.
• Business Decision Making: Financial acumen, cost and benefits, lean for past experience, problem solving and develop solutions.
• Strategic Thinking: Develop and execute business strategy, understand competitors-strength and weakness, understand and address the needs of multiple customers.
• Results Oriented: Proven commercial track record with sustained business results and topline growth, accountability for target follow up and closure. Ability to break complex problems into manageable task and direct necessary resources to meet and beat deadline.
• Passion for Excellence: Integrity and resilience a must. High level of collaboration, willing to accept constructive criticism/feedback, lead with example, exhibit and expect hard work, deep passion and breed success.

QUALIFYING & REQUIREMENTS:

• BS degree in business, science or engineering or equivalent experience.
• Minimum 3-5 years of experience in sales and marketing in differentiated markets.
• Ability to interact with R&D and manufacturing to facilitate developments, complaint investigations etc.
• Business development, application development, project management, and pull-through marketing experience with proven track record.
• Background in the plastics industry, but not required.
• Proven ability to influence internal and external decision makers.
• Results oriented.
• Strong communication and sales skill.
• Strong team player.
• Comfortable and efficient with working independently.

About the Company

HSG Tech Inc. is an American Subsidiary of HSG Laser who is a fast-growing supplier in the global metal forming solution industry. We believe intelligent manufacturing changes future. Customers in 100+ countries have used and recognized our equipment and service. Please visit the web site for details about HSG: Function:

• Has overall responsibility for the strategic leadership and operational excellence of the service department.
• Builds scalable infrastructure, implements efficient processes, and fosters a culture of continuous improvement to support long-term customer relationships and business growth.
• Ensures the delivery of high-quality post-sale support through effective service request management, field service coordination, and customer satisfaction initiatives.

Primary Responsibilities:

Strategic Service Leadership

• Defines and execute a long-term vision for the service organization that aligns with company goals and customer expectations.
• Leads initiatives to improve service delivery, reduce equipment downtime, and enhance customer experience.
• Establish and monitor service performance metrics, driving accountability and operational excellence.

Service Operations Management

• Oversees the full lifecycle of service requests, ensuring timely, accurate, and professional resolution.
• Directs field service teams and technical support staff, optimizing scheduling, resource allocation, and responsiveness.
• Ensures compliance with warranty policies, service agreements, and industry regulations.

Customer Experience & Satisfaction

• Champions a customer-centric approach across all service functions.
• Implements feedback mechanisms, satisfaction surveys, and follow-up protocols to measure and improve service quality.
• Serves as a senior escalation point for complex service issues and high-value customer relationships.

Secondary Responsibilities:

Process & Infrastructure Development

• Designs and implements scalable service processes, workflows, and systems to support growth and efficiency.
• Builds infrastructure where gaps exist, creating structure in areas of ambiguity and evolving needs.
• Leads digital transformation efforts within the service department, including CRM and service management platforms.

Team Development & Leadership

• Recruits, trains, and mentors a high-performing service team, fostering technical expertise and leadership capabilities.
• Conducts performance evaluations, succession planning, and professional development initiatives.

Reporting & Analytics

• Delivers executive-level reporting on service performance, customer satisfaction, and operational trends.
• Uses data-driven insights to inform strategic decisions and continuous improvement efforts.

Cross-Functional Collaboration

• Partners with engineering, sales, and product teams to ensure service readiness for new product launches and customer feedback integration.
• Represents the service function in leadership meetings and strategic planning sessions.

Position Requirements:

Education & Experience

• Bachelor’s degree in Engineering, Business Administration, or related field desired.
• Minimum 10 years of experience in service operations, with at least 5 years in a senior leadership role within an OEM manufacturing or industrial environment as a Service Manager.
• Proven experience managing technical service teams and developing service infrastructure.

Skills & Competencies

• Strategic thinker with strong operational execution capabilities.
• Exceptional leadership, communication, and interpersonal skills.
• Proficiency in CRM, ERP, and service management platforms.
• Strong analytical skills and ability to interpret complex data sets.
• Deep understanding of machinery, industrial equipment, or technical service environments.

Other Requirements

• Ability to travel to customer sites, manufacturing facilities, and industry events as needed.
• Comfortable working in fast-paced, evolving environments and creating structure where ambiguity exists.
• Demonstrated resilience and adaptability in navigating change and leading through uncertainty.

HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.

The objective of the Senior Project Manager is to lead and mentor project teams, serve as a trusted partner to customers, and oversee the successful planning, design, procurement, and execution of electrical construction projects while meeting schedule, budget, and quality objectives.

Essential Duties

• Plan, prepare and/or review technical specifications, contract documents, and estimates
• Review electrical drawings and specifications for lighting, power distribution, data/voice cabling, special systems, and fire alarm systems
• Responsible for total management of multiple complex and/or large-scaled projects over a $5M+ threshold from time of assignment to turnover of operations
• Expected to manage an aggregate of $15M+ in billings annually
• Interact with Customers, Vendors, Field and Engineering teams to ensure project is completed on schedule and within budget
• Work with superintendents and foremen to plan, organize, and direct activities related to projects
• Conduct site visits to identify and solve problems and verify that construction is proceeding in accordance with design specs
• Provide mentorship and guidance to Junior Project Management team
• Continually seeks opportunities to increase customer satisfaction and develop lasting relationships

Qualifications

• Bachelor of Science degree in Electrical or Mechanical Engineering; or Field experience preferred
• 8+ years Project Management experience
• Experience with oversight of $5M+ in Contract Value
• Effectively lead and mentor Junior Project Management employees
• Customer relationship-oriented
• Strong time management and organizational skills
• Ability to meet critical deadlines
• Ability to be self-motivated, proactive, and an effective team player

The Senior Procurement Analyst will support and execute data-driven sourcing strategies for consumable and expendable (C&E) materials, rotable and repair components for different business groups within the company. This role sits at the intersection of sourcing, analytics, and supply planning leveraging supplier data, forecasting outputs, and inventory planning concepts to inform sourcing decisions.

The ideal candidate has prior hands-on sourcing and contracts experience and is comfortable working with spend management software such as Coupa, SAP Ariba and Zycus, forecasting tools, and BI tools such as Domo, Power BI and Tableau, to support supplier strategy and sourcing decisions in a fast-paced environment.

What you will be responsible for:

• Own direct strategic sourcing for MRO materials and repair services, translating forecast demand and supply plans into multi-year sourcing strategies rather than transactional buying.
• Lead and support RFQs/RFPs, supplier negotiations, and award recommendations, ensuring alignment with cost targets, capacity constraints, quality requirements and contractual terms.
• Evaluate sourcing options using a Total Cost of Ownership (TCO) lens cost, lead time, MOQ, validity to support informed supplier selection decisions.
• Interpret outputs from internal forecasting tools and historical demand data to inform direct sourcing strategies, supplier capacity discussions and volume-based or long-term agreements.
• Demonstrate working knowledge of time-series concepts such as trend, seasonality, variability and forecast error.
• Apply a practical understanding of supply chain planning concepts safety stock, reorder point (ROP), lead time variability, and service levels - to evaluate sourcing options and understand their implications for cost, availability, and supplier strategy.
• Use SQL to extract and analyze spend, demand, pricing, lead time, and supplier performance data from ERP and planning systems.
• Use Python for data analysis, automation, and modeling related to pricing trends, demand variability, and sourcing scenarios.
• Develop and maintain BI dashboards (Power BI, Tableau, or similar) to track KPIs including cost savings, supplier OTD, contract coverage, pricing compliance and contract performance.
• Translate analytical insights into clear, actionable recommendations for sourcing and operations leadership.
• Monitor supplier performance against cost, quality, delivery, turnaround, and capacity commitments.
• Identify risks related to forecast volatility, long lead times, single-source suppliers, and constrained repair capacity.
• Support supplier performance reviews and continuous improvement initiatives.
• Work closely with Maintenance, Planning, Engineering, Quality, and Finance teams to align sourcing with operational and customer requirements.
• Assist with contract reviews, pricing agreements, and service-level terms informed by forecasted volumes.
• Ensure sourcing activities comply with FAA, EASA, AS9110, and internal quality standards.
• Maintain sourcing documentation to support audits and customer requirements.
• Adhere to ethical sourcing and procurement policies.

What you need to be successful in this role:

• Bachelor's degree in supply chain management, Business, Engineering, Data Analytics or related fields.
• 3-5 years of experience in strategic sourcing, procurement or supply chain roles.
• Prior hands-on sourcing experience is required (RFPs, supplier negotiations, supplier selection).
• Working knowledge of forecasting concepts and supply chain planning fundamentals (e.g. safety stock, ROP, EOQ, lead time variability and service levels).
• Experience using spend management software (Coupa, SAP Ariba, Zycus).
• Experience using or supporting demand planning/forecasting and inventory planning tools
• Experience using BI tools (Domo, Power BI, Tableau)
• Strong proficiency in SQL for data extraction and analysis.
• Working proficiency in Python for data analysis and automation.

Preferred:

• Master's degree preferred. Experience in aviation MRO, aerospace aftermarket, or similarly regulated environments.
• Familiarity with MRO ERP and Planning Systems (AMOS, Ramco, Trax, SAP, Oracle).
• Familiarity with FAA, EASA and AS9110 quality requirements.
• Professional certification (CPSM, CSCP, CIPS) a plus.

The rewards of your career at AAR go far beyond just your salary:

• Competitive salary and bonus package
• Comprehensive benefits package including medical, dental, and vision coverage.
• 401(k) retirement plan with company match
• Generous paid time off program
• Professional development and career advancement opportunities

Physical Demands/Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be regularly required to sit, stand, bend, reach and move about the facility. The environmental characteristic for this position is an office setting. Candidates should be able to adapt to a traditional business environment. AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources.

Compensation:

The anticipated salary range for this position is $85,000 to $99,000 annually. This range reflects the base salary for candidates who meet the requirements of the role, including experience, education, and location. [In addition to base pay, this role is eligible for a bonus.] AAR offers a competitive benefits package, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan with employer match, paid time off and holiday pay, as well as opportunities for professional development and growth.

#LI-MA1 #LI-ONSITE

Overview:

Establishes, manages, reviews and maintains production schedules for assigned work center to ensure that the master production schedule is being executed. Analyze work center loads for effective capacity planning, and also ensure accurate inventories by effectively addressing any labor reporting issues. Manage the production meetings and handle inquiries from the sales team. Maintains and reviews shop dispatch list, ensuring completion of manufacturing to meet customer shipping requirements. Answer related inquiries for all levels of the organization. Manage local 3rd party manufacturing suppliers including coordinating and arranging for outsourced work required to complete work requirements. Update and maintain the bills of materials and work requirements within our ERP system. This position has a close working relationship with Sales and Engineering. Guidance may be provided on possible sources of information and methods to complete tasks. Able to meet deadlines and exercise judgment regarding related items.

Core Responsibilities:

• Daily analysis, planning, and review of work center capacity based on requirements loaded by Sales and Master Scheduler.
• Maintain and review dispatch lists targeting customer promise delivery dates.
• Effective sequencing of jobs, processes and assignments to the production floor and interface with shop floor supervisor.
• Communicate with customer service on status of sales orders and estimated completion. Ensure information needed for labeling of finished goods is accurate and correct
• Participate in production meetings and monitor any potential production issues or needs.
• Implement material substitutions as needed, coordinating these with purchasing to ensure inventory accuracy.
• Audit of inventory data as compared to packing slips from material receipts. Corrective action implementation based on issues found.
• Maintain effective communications with internal customers regarding inventory accuracy, engineering changes and shop order closeouts.
• Maintain current knowledge for this position and within the work area through continuing education, subscriptions, certifications, and memberships.
• Participate in related staff, team and/or task group meetings to ensure the continuous improvement of processes, methods, productivity and quality, while reducing costs. Participate in in-house training programs.
• Ensure that all operations are within established guidelines and conform to health and safety standards.
• Conduct a continuous study of internal processed and methods, research new technology and develop proposals for application of such technology for the purposes of cost reduction and process improvement.
• Other duties as assigned or required.

Qualifications:

• Associate Degree with 4-7 years of progressively responsible, directly related experience; or a combination of education and experience equivalent to these. Accuracy is essential to this position.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability (including physical) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must possess the ability to read, analyze and interpret business and technical documents, flow charts, budget information, procedure manuals and so on; the ability to prepare required routine reports and correspondence; ability to communicate effectively with others, using skill and diplomacy and have the ability to work with all levels of the organization.
• Requires the ability to work within established health, safety and quality guidelines and the ability to organize the workload and meet deadlines.
• Must possess knowledge and experience in automated systems and terminology and the ability to develop and interpret related reports using spreadsheet, word processing and graphics software. Requires the ability to operate a variety of standard business machines, such as a computer and keyboard, a calculator, telephone, FAX, photocopier and so on.
• Must possess the ability to add, subtract, multiply and divide, using whole numbers/decimals and the ability to apply concepts of business math to practical situations and dimensions to production.
• Must possess the ability to apply common sense understanding to carry out detailed instructions furnished in written, oral or diagram format. Must possess strong knowledge, understanding and experience in various problem-solving and participatory management techniques.
• Requires the ability to operate a variety of standard business machines, such as a computer and keyboard, a calculator, telephone, FAX, photocopier and so on.
• Must possess the ability to add, subtract, multiply and divide, using whole numbers/decimals and the ability to apply concepts of business math to practical situations and dimensions to production.
• Must possess the ability to apply common sense understanding to carry out detailed instructions furnished in written, oral or diagram format. Must possess strong knowledge, understanding and experience in various problem-solving and participatory management techniques.

We are an Equal Opportunity Employer and make employment decisions without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, military or veteran status, sexual orientation, gender identity, marital status, or any other status protected by applicable federal, state, or local law.

Who we are:

Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world.

With a global network of manufacturing and distribution facilities worldwide, Atkore is a leading provider of electrical, safety and infrastructure solutions.

Who we are looking for:

We are currently looking for a BIM Technician to be based out of Tampa, FL reporting to the Drafting Manager. This person will be responsible for working with the project team to develop accurate and complete modeling drawing sets. The BIM Technician will ensure the integrity of project drawings while maintaining privileged information per the customer and company requirements.

What you'll do:

• 
  
• Accurately identify product specifications and understand of detail assemblies and their application for installation.
  
• Create or revise/update construction drawings, maintaining a tracking log of drawings.
  
• Review drawings for accuracy and scope of work, ensuring quality of final drawings.
  
• Collaborate with team and customers to ensure that projects are successfully completed, and best practices/technical issues are addressed.
  
• Run the multi trade coordination for clashes to assist project team with the design process.
  
• Conduct clash detection and visual walkthroughs using Navisworks Manage.
  
• Research ways to continuously improve our process including providing insight into new time saving methodologies and best practices.
  
• Manage, maintain, and update BIM Project documents.
  

What you'll bring:

• 
  
• Bachelor's (preferred) or Associates Degree in Architecture, Engineering, and Construction (AEC) related field with 1 to 3 years of industry experience.
  
• 1+ years' experience in 3D Revit or 3D AutoCAD.
  
• Technical certificates in Drafting and ED BIM Modeling training (preferred).
  
• Experience with Autodesk Revit, CAD, and BIM procedures (Preferred).
  
• Familiarity with Overhead coordination process including 3D Modeling utilizing Revit in project environment, Project As-builts and turnover for Facility management.
  
• Experience with Microsoft Office Suite, CAD and BIM systems including Autodesk AutoCAD, Revit Suite, BIM 360, Veo, Bluebeam, Word, Excel, and PowerPoint.
  

Within 3 months, you'll:

• 
  
• Complete the onboarding material and training on companies' products and drafting processes.
  
• Collecting information from multiple plans and incorporating them into a model which can be used to build structural support.
  
• Produce 2D shop drawings and 3D models projects with assistance of PM and BIM Designer.
  
• Complete Atkore Immersion process.
  

Within 6 months, you'll:

• 
  
• Communicate effectively with PM's and other team members in order to gather the information needed for each project.
  
• Develop strong knowledge of the companies' products and produce accurate designs based on each project needs.
  
• Assist with BIM Designer to coordination meeting and be part of BIM project development at different phases: modeling, cleaning clashes and producing shop drawings.
  

Within 12 months, you'll:

• 
  
• Produce structural models and drawings using Revit and manage coordination projects.
  
• Manipulate and develop CAD library components for AutoCAD and Revit or other related software.
  
• Independently handle BIM project from start to finish by assisting to BIM Coordination, performing clash detection, and resolving coordination issues.
  

Atkore is a recipient of a Great Place to Work certification and a Top Workplaces USA award! We're committed to creating an engaged and aligned workforce that drives collaborative culture. Our team strives for breakthrough results, stays focused on being standout leaders, and fully supports decisions of the Company. We consistently live the Atkore mission, strategic priorities, and behaviors, all in a way that's consistent with our core values. Together, we build strong leaders that continually endeavor to move us forward.

With a global network of manufacturing and distribution facilities worldwide, Atkore is a leading provider of electrical, safety and infrastructure solutions.

Join our team and align yourself with an industry leader!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

• 
  
• Analyze rejected electronic assemblies using test equipment, simulators, and troubleshooting methods
  
• Perform board-level diagnostics and determine root causes of product failures
  
• Troubleshoot complex electronic issues and recommend corrective actions
  
• Identify vendor defects vs. process-related defects
  
• Document findings and create detailed failure analysis reports
  
• Record failure data and clearly explain diagnostic conclusions
  
• Work independently and adapt to changing operational conditions
  
• Provide support for factory operations, including occasional weekend work
  

• 
  
• Associate's Degree in Electronics Engineering Technology required
  
• Bachelor's Degree preferred
  
• 1-3 years of experience in electronics troubleshooting or analysis
  
• Strong electronic and mechanical troubleshooting skills
  

• 
  
• Signal Generators
  
• Spectrum Analyzers
  
• Oscilloscopes
  
• Power Meters
  
• Modulation / Audio Analyzers
  

• 
  
• RF knowledge
  
• Ability to read and interpret electronic schematics (preferred)
  
• Experience with 2-way subscriber products (preferred)
  

• 
  
• 100% onsite presence required
  
• Steel-toe boots mandatory
  
• Ability to work in a fast-paced production environment
  

• 
  
• Orientation begins at 6:30 AM
  
• Temporary badge will be provided
  
• Immediate start with contract running through end of the year
  
• 30-minute interview (Google Meet or onsite - candidate preference required)
  

• 
  
• Potential contract extension beyond the end of the year
  
• Exposure to advanced electronics troubleshooting tools and techniques
  
• Opportunity to work in a dynamic manufacturing environment focused on continuous improvement
  

• Analyze market trends and develop customized targeted sales strategies. May lead projects or have accountability for ongoing activities.
• Make outbound calls to prospective customers to identify and create sales opportunities.
• Provide insight to leadership on plans and goals for sales.
• Persuade the customer to buy by demonstrating how Robertshaw products meet their needs.
• Mentor junior inside sales representatives, train new members of the team and aid in the evaluation of team's performance.
• Close sales and lead customers through purchasing processes.
• Understand customer needs and offer solutions and support.
• Use product knowledge and persuasion to overcome customer objections.
• Troubleshoot/resolve customer issues. Solve complex problems and take broad perspective to identify solutions. Interpret internal and external issues and recommend best solutions/practices.
• Provide assistance to Commercial Quoting team.

• 8years' experience in inside sales or similar sales/customer service role with proven record in sales and demonstrated ability to handle complex deals
• Proven track record of successfully meeting sales quotas over the phone
• Previous cold calling phone sales experience, comfort talking to new people all day
• Excellent verbal and written communication skills; the ability to call, connect and quickly engage with potential customers
• Specialized depth in sales.
• Energetic, professional, and friendly demeanor
• Ability to handle rejection and proceed on to the next potential customer with a positive attitude
• Ability to independently make decisions on pricing, terms or deal structure
• Results orientation
• Self-directedness
• Persistency and persuasiveness and strong negotiation skills
• Strong computer skills (Word, Excel, Outlook)

• Prior experience in white goods/appliance industry preferred

• Bachelor's degree in business or related field preferred

Schaumburg, Illinois, USA Job Description

Location: Schaumburg, IL (Hybrid work schedule)

Are you looking for a unique vehicle to a successful career? NTN Bearing Corporation (NBCA) has employment opportunities that will assist qualified candidates to achieve their desired goals. NTN is one of the world's premier bearing manufacturers serving the automotive and industrial markets for the past 100 years. Proven stability, growing sales and career opportunities are a few of the factors that set NTN apart. NTN is currently seeking an Account Support Representative in our Mt. Prospect office.

The Account Support Representative is the customer's main point of contact. The ASR is responsible for placing orders, checking the status of orders, and for product price/availability information. The ASR represents the customer's interest when interacting with various departments within NTN. This position has significant interactions with Logistics, Credit, Engineering, Marketing, Sales, Inventory Planning and the Warehouses. The ASR ensures that each customer has a positive experience with NTN.

Major Responsibilities

• Provide quality service to customers.
• Sales Support, understand order processing and expedite orders.
• Responding to inventory inquiries. Solution driven and team oriented.
• Credit/Debit Requests.
• Understand NTN Procedures, Principles and Practices.
• Forecast Analysis
• Review Electronic Data Interchange Output
• Analyze Quality and Delivery Reports received from Customers
• Analyze Open Order Reports for customers.
• Pull and enter data into Customer Portals.
• Knowledge of EDI process

Requirements, Knowledge, Skills And Abilities

• Bachelor's Degree preferably in business or related field; or three to five years of related experience.
• Account management-related experience preferred.
• Demonstrated proficiency with customer focus with the ability to engage and diffuse dissatisfied customers.
• Proficiency in Microsoft Office, JDE/ Oracle experience preferred.
• Strong written and verbal communication skills.
• Effective organizational/time management skills with the ability to multi-task.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At NTN, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. Pay range $45K - $53K annually.

NTN Bearing Corporation (NBCA) offers a full range of comprehensive benefits, including choice of medical plans, dental, vision, life and disability insurance, a cash matching 401(k) Plan, separate company contribution to your 401(k)-retirement account, paid vacation, and eligibility for tuition reimbursement. NTN Bearing Corporation is an equal opportunity employer.

All qualified applicants are encouraged to apply. Qualified candidates will be considered for employment without regard to race, color, religion, sex, or national origin. We further are committed to considering all qualified individuals with disabilities and will provide reasonable accommodation as needed throughout the hiring process. Qualified Veterans are encouraged to apply.

How To Apply

If you are interested in this employment opportunity, please visit our website at , click careers and apply.