Engineering Journal Jobs in Randolph, MA

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

Granite is a leading provider of managed security and networking platforms. The NetOps team supports a wide range of technologies and services including Fortinet SD-WAN, Palo Alto, Cisco, and Juniper. Within this team, the Application Automation practice focuses on improving operational efficiency and scalability through scripting, automation, and tool development. This position plays a key role in supporting large enterprise environments by developing automation frameworks, streamlining complex deployments, and reducing manual intervention in day-to-day operations. Responsibilities include solution design, automation development, support for new product rollouts, Tier 3 escalations, and collaboration with engineering teams to build repeatable, efficient processes.

Duties and Responsibilities:

• 
  
• Design, develop, and maintain automation scripts and tools to support network deployments, configuration management, and troubleshooting.
  
• Collaborate with engineering and operations teams to identify repetitive tasks and build automated solutions to reduce manual workload.
  
• Support new technology rollouts by creating scalable deployment frameworks and configuration templates.
  
• Respond to Tier 3 technical escalations, particularly those involving process inefficiencies, integration challenges, or repeat issues solvable via automation.
  
• Research and test emerging network automation technologies to improve toolsets and practices.
  
• Document automation procedures, scripts, and best practices for operational consistency and knowledge sharing.
  
• Ensure all automated solutions align with security and compliance standards.
  
• Participate in audits and reviews to ensure reliability and maintainability of automation systems.
  

Required Qualifications:

• 
  
• Bachelor's degree in computer science, Network Engineering, or a related field.
  
• Proficiency in scripting languages such as Python, Bash, or PowerShell.
  
• Strong understanding of APIs, network configuration models (e.g., NETCONF, RESTCONF), and configuration automation tools (e.g., Ansible, Terraform).
  
• Experience supporting enterprise-grade networks, preferably in a service provider or managed services environment.
  
• Demonstrated ability to troubleshoot complex network issues and implement automated solutions.
  
• Excellent communication and documentation skills
  

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

Job Description

We are seeking a highly skilled and experienced Lead AI Engineer to join our dynamic team. The ideal candidate will excel at identifying and articulating complex business problems, and will develop innovative, scalable, and robust AI/ML solutions to address these challenges. Responsibilities will include designing, building, and deploying enterprise-grade AI systems, specifically focused on:

• 
  
• Agentic AI solutions to automate operational processes (e.g., interpreting trouble tickets, performing basic troubleshooting, interacting with online portals, data entry).
  
• Retrieval-Augmented Generation (RAG) and ColBERTv2 pipelines for parsing, indexing, and querying enterprise documents to facilitate answers related to process guidelines, product knowledge, and training materials.
  
• Function calling solutions leveraging Large Language Models (LLMs) to automate and perform precise actions in enterprise workflows.
  
• Developing and applying reinforcement learning strategies to optimize and automate decision-making processes within enterprise operations.
  

This role requires hands-on expertise with model fine-tuning, training pipelines, post-training optimization techniques (e.g., model distillation), classification models, and integrating AI systems within complex enterprise environments.

Duties and Responsibilities

• 
  
• Develop and implement AI solutions leveraging fine-tuned Large Language Models (e.g., OpenAI models, LLaMA, Mistral).
  
• Design, develop, and optimize Retrieval-Augmented Generation (RAG) pipelines using advanced vector databases (e.g., FAISS, Pinecone, Milvus).
  
• Build and enhance agentic AI systems utilizing frameworks like LangChain, AutoGPT, or similar automation frameworks.
  
• Deploy scalable ColBERTv2 architectures for semantic retrieval and classification.
  
• Create robust pre-processing and post-processing pipelines to enhance model performance, accuracy, and interpretability.
  
• Collaborate closely with cross-functional teams, including product managers, business stakeholders, data scientists, and software engineers.
  
• Implement best practices in model distillation, quantization, and optimization for deployment in production environments.
  
• Ensure compliance with enterprise-grade security, privacy standards, and data governance practices.
  
• Provide leadership and mentorship to team members, supporting their technical development and career growth through coaching, training, and performance feedback.
  
• Drive timely and successful completion of AI/ML projects by setting clear milestones, tracking progress, removing blockers, and aligning resources
  

Required Qualifications

• 
  
• Bachelor's degree in Computer Science, Data Science, Machine Learning, AI, or related fields; advanced degree strongly preferred.
  
• 5+ years of proven experience developing and deploying production-grade AI/ML systems.
  
• Strong programming skills in Python, familiarity with libraries/frameworks such as PyTorch, TensorFlow, Hugging Face, and LangChain.
  
• Demonstrated expertise with LLM fine-tuning (e.g., LoRA, PEFT), distillation, and model optimization.
  
• Practical experience implementing RAG pipelines with embedding technologies and vector stores (e.g., FAISS, Pinecone).
  
• Proven track record building agentic AI systems capable of interacting with multiple enterprise applications and platforms.
  
• Solid understanding of NLP techniques, Transformer architectures, semantic search, and document retrieval technologies (e.g., ColBERT).
  
• Hands-on experience with reinforcement learning techniques, including designing, training, and deploying reinforcement learning models.
  

Preferred Qualifications:

• 
  
• Master's or Ph.D. in Computer Science, Machine Learning, Artificial Intelligence, or related field.
  
• Familiarity with cloud-based AI services (e.g., AWS SageMaker, Azure ML, Google Vertex AI).
  
• Experience with containerization (Docker, Kubernetes) and deployment pipelines (CI/CD).
  
• Knowledge of advanced AI frameworks and model inference engines such as Triton Inference Server, TensorRT, and ONNX.
  
• Familiarity with model monitoring, observability tools, and techniques to ensure long-term reliability and performance.
  
• Strong communication and interpersonal skills with the ability to clearly articulate complex technical solutions to non-technical stakeholders.
  
• Experience in regulated industries or environments requiring strict compliance and data governance standards.
  

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

The Manager of Information Security leads Granite's enterprise security program, ensuring the protection of corporate systems, applications, cloud platforms, and data across the entire business. This role drives the strategy, implementation, and continuous improvement of security policies, controls, and processes while enabling secure operations across IT, Engineering, Operations, Legal, and customerfacing teams. It oversees vulnerability management, cloud security (GCP and AWS), identity and access management, application security, incident response, and thirdparty risk, ensuring security is embedded into technology decisions and business initiatives. The position also maintains focused support for governmentrelated compliance activities, such as NISTbased requirements and limited ATO documentation, representing a smaller but important portion of the role. Overall, the Senior Manager provides crossfunctional leadership to strengthen Granite's security posture, reduce risk, and support the organization's operational and strategic goals

Duties and Responsibilities:

• 
  
• Oversee and manage Granite's enterprise wide Information Security Program, ensuring
  protection of corporate systems, data, applications, cloud environments, and business
  operations across all departments (IT, Engineering, Legal, Ops, Customer facing
  teams).
  
• Lead the development, implementation, and continuous improvement of corporate
  security policies, standards, procedures, and supporting governance documents.
  
• Direct vulnerability management activities across infrastructure, cloud, and
  applications; coordinate remediation with engineering, DevOps, and operations teams;
  validate fixes through scanning and ongoing monitoring.
  
• Oversee cloud security for GCP and AWS, ensuring secure configuration, access
  control, and alignment with best practices.
  
• Drive secure architecture reviews, application security requirements, and SDLC
  security integration for internal products.
  
• Partner with Engineering, Infrastructure, DevOps, and Network teams to evaluate
  system changes, cloud migrations, firewall updates, and new deployments to ensure
  security requirements and risk mitigations are properly addressed.
  
• Lead incident response activities-coordinate triage, communicate with stakeholders,
  review root causes, and ensure corrective actions and preventative measures are
  implemented.
  
• Manage enterprise identity and secrets programs, including MFA requirements, SSO
  implementation, service account lifecycle, least privilege enforcement, and secure
  credential rotation.
  
• Guide third party risk management, review vendor documentation, determine required
  evidence levels, and assess security impact of new or ongoing vendors.
  
• Provide security guidance and support for business processes, system enhancements,
  corporate initiatives, new integrations, and technology transformations across the
  organization.
  
• Lead recurring enterprise security meetings to align IT, Engineering, Legal, Audit, and
  business leaders on priorities, risks, and remediation activities.
  
• Ensure proper data handling practices across the business, including the identification
  and removal of sensitive or regulated data from email, local drives, Teams, and other
  systems.
  
• Support corporate continuity and resilience activities, including business impact
  analysis, response planning, and readiness validation.
  
• * Provide accurate, timely responses to security questionnaires, proposals, and customer
  inquiries across business units; contribute security content for RFPs, audits, and partner
  assessments.
  
• Maintain compliance for federal BSS/GBSS systems under NIST SP 800 53 / 800 171
  and GSA requirements; update SSPs; and support ATO assessments as needed.
  
• Provide federal agencies (e.g., GSA, DARPA) with required security documentation,
  system diagrams, and responses when requested.
  
• Perform other duties as required
  
• Obtain/retain a government security clearance as may be required to perform the duties
  of the position
  

Required Qualifications:

• 
  
• Bachelor's degree in Computer Science, Information Systems, Information Assurance,
  or equivalent experience.
  
• Eligibility to obtain and maintain Public Trust (Tier 2) or other federal security
  clearances.
  
• Handson experience implementing NIST SP 80053, NIST SP 800171, SOC 2, PCIDSS, RMF, and FISMA Moderate controls in enterprise environments.
  
• Demonstrated experience with SSP writing, ATO packages, security assessments, and
  continuous monitoring activities.
  
• Experience with cloud security in Google Cloud Platform (GCP) and Amazon Web
  Services (AWS). Familiarity with application security best practices (OWASP, SDLC integration,
  
• SAST/DAST scanning workflows).
  
• Ability to interpret and communicate security requirements to engineering, legal, and
  operations teams.
  
• Experience supporting vendor risk reviews, questionnaire responses, and assessment of
  thirdparty security materials.
  
• Experience with security controls in a converged infrastructure/virtual machine
  environment
  
• Experience developing information system security plans, policies, and procedures for
  Local Area Network (LAN) information systems and wide area network (WAN)
  information systems
  
• Strong crossteam leadership, communication, and documentation skills.
  

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

• 
  
• Prospecting, cold calling and selling our structured cabling products and services to national companies.
  
• Building and maintaining a sales funnel.
  
• Effectively communicate and demonstrate the features and values of our business.
  
• Identify prospect needs and develop action plans and proposals; Deliver in person and online presentations.
  
• Close the deal and maintain positive client relationships.
  
• Create additional revenue opportunities.
  
• Achieve and exceed sales goals.
  
• Develop a clear understanding of Granite's cabling products and services: Managed Services, Cabling Projects, Wi-Fi projects and Rollouts.
  
• You will be selling infrastructure engineering and network installations for voice, data, video, security, and wireless solutions.
  

Duties and Responsibilities:

• 
  
• Prospecting, cold calling and selling our structured cabling products and services to national companies.
  
• Building and maintaining a sales funnel.
  
• Effectively communicate and demonstrate the features and values of our business.
  
• Identify prospect needs and develop action plans and proposals; Deliver in person and online presentations.
  
• Close the deal and maintain positive client relationships.
  
• Create additional revenue opportunities.
  
• Achieve and exceed sales goals.
  
• Develop a clear understanding of Granite's cabling products and services: Managed Services, Cabling Projects, Wi-Fi projects and Rollouts.
  
• You will be selling infrastructure engineering and network installations for voice, data, video, security, and wireless solutions.
  
• Bachelor's Degree Preferred
  

#LI-GC1

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

As a NOC Technician, you will be responsible for monitoring, troubleshooting, and maintaining our clients' network infrastructure to ensure optimal performance and reliability. Your expertise in SD-WAN networking and firewall management will be essential in proactively identifying and resolving network issues and implementing appropriate solutions. The ability to work independently and effectively manage a ticket queue is crucial to ensure timely response and resolution of network-related incidents. By joining our team you will be given the opportunity to develop your technical knowledge along one of three primary practices: Network Security, Enterprise Networking, or Unified Voice and Application support with our internal subject matter experts.

Duties and Responsibilities:

• 
  
• Remotely troubleshoot managed service-related issues on support calls with Granite customers and/or field technicians
  
• Assist with the implementation and onboarding of innovative security and networking products, including in-house designed hardware solutions
  
• Professionally, accurately, and efficiently handle customer requests including technical and non-technical inquiries to any NOC related services
  
• Work with industry standard partners (Fortinet, Cisco, VMWare, etc.) on the support and implementation of nationwide networks
  
• Study and improve personal technical capabilities in enterprise networking, network security, and unified voice application support to contribute to the company mission at a higher level of expertise
  
• Independently handle a queue of tickets, promptly responding to incidents, requests, and changes while ensuring adherence to service level agreements (SLAs).
  
• Monitor the performance and health of the network infrastructure, including SD-WAN devices, routers, switches, firewalls, and other network components.
  

Required Qualifications:

• 
  
• Bachelor's degree in computer science, information technology, or a related field, or equivalent work experience.
  
• 1-2 years in a technical support related role, or equivalent experience
  
• Understanding of networking standards, OSI model, subnetting and routing protocols
  
• Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex network issues efficiently.
  
• Understanding of agile task management and project operations
  
• Ability to provide a high level of customer support to improve customer experience
  
• Ability to work well independently and in a team environment in a hybrid WFH model
  
• Must have the ability to be cleared for Public Trust P2 clearance
  

Preferred Qualifications:

• 
  
• Strong knowledge of SD-WAN technologies and protocols, such as MPLS, BGP, OSPF, VPN, QoS, and traffic engineering.
  
• Experience managing and troubleshooting firewall solutions, such as Velocloud, Palo Alto, Fortinet, or Juniper.
  
• CCNA, Network+, or equivalent certification or higher
  
• Proficiency with Python, Javascript, or similar coding languages
  
• Telecommunications industry experience
  
• Prior public trust P2 security clearance
  

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

Granite has an immediate need for associates in the Managed Services department to work on configurations and activations of our managed services products. We are looking for representatives, preferably with experience in network routing and switching or relevant technical background willing to learn and excel in the field. This individual will be responsible for contributing to the technical implementation of our SDWAN and Security products at customer locations, from strategic planning and order configurations through to turning up and troubleshooting network devices. This position offers talented technical individuals the opportunity to work with some of the leading Security and SDWAN products on the market and fine tune their skills in a specialized expertise.

Duties and Responsibilities:

• 
  
• Work with internal resources to implement Managed Services solutions in the field
  
• Create configuration modifications alongside engineering to support project scale and execution
  
• Reconfigure devices as needed in troubleshooting environment
  
• Act as first level of troubleshooting during initial site turn up
  
• Develop and promote subject matter expertise and platform proficiency
  
• Work directly with customers on calls to facilitate network deployment
  
• Provide Day 1 Support for SDWAN and Security products at customer locations
  

Required Qualifications:

• 
  
• Entry level experience with network security and SDWAN products and concepts; Fortinet, Juniper, etc
  
• Understanding of Networking, TCP/IP, Routing, Switching, SD-WAN
  
• Experience in customer facing technical support roles
  
• Ability to work independently and make judgement calls to resolve issues
  
• Strong organizational skills, goal-oriented
  
• Excellent multitasking ability
  
• Demonstrative critical thinking and analytical problem-solving skills
  
• Availability to work overtime if required
  
• Solid work ethic
  

Preferred Qualifications:

• 
  
• CCNA/CCNP certification or equivalent
  
• Fortinet NSE certification or equivalent
  
• Bachelor's Degree in Computer Science, Network Design, Network Security or related field
  
• Experience with coding and automation platforms such as Python, Javascript or similar
  
• P2 Clearance / Government Agency Clearance
  

#LI-JH1

Our Program and Construction Management division has an immediate need for a temporary Clerk/Site Manager.

Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff. Ranked among the nation's top A/E firms by Engineering News-Record, LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions. You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to continue being a trusted resource for our clients in the public and private sector. We are proud to be known as an “Integrated Construction, Design and Technology Solutions” firm and we have delivered on that label time and again.

Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients.  LiRo-Hill is a 1100-person firm with offices in NYC, Long Island, Buffalo, Rochester, Boston and Edison, NJ.

• Monitor construction quality and progress
• Daily & Weekly reports, conduct job meetings and minutes 
• Measure T&M
• Review Payment requisitions
• Change orders
• Job photos
• Filing 

• 5 years experience minimum
• CSL, CMAA, RA or PE is a plus
• OSHA 10
• Pass CORI

Our Culture:
We believe in the power of collaboration. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential.

-We offer a comprehensive benefits package and a positive work environment

-Compensation: Min: $45.00/HR; Max: $60/HR. The range provided is the salary that the Firm in good faith believes at the time of this posting is willing to pay for the advertised position.

-Exact compensation will be determined on the individual candidates’ qualifications and location.

-The selected candidate must be authorized to work in the United States; Visa sponsorship is not available for this role. 

LiRo-Hill is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability.

#ID22

#ZR22

PIb73325ed96

Location: Greater New England Area

Experience Required: Minimum Degree in Construction Management, Engineering, or related field or 5 years in Site Work & Heavy Civil construction

Employment Type: Full-time

Benefits: Health, dental, vision, 401(k) with match, paid time off, life and disability insurance

Summary

We are seeking a detail-oriented and analytical Estimator to join our team. This role is responsible for preparing accurate cost estimates for complex projects by analyzing drawings, specifications, and other documentation. The ideal candidate has a strong understanding of all trades, site utilities, all types of earth support systems and contaminated soils. We are looking for a candidate that has experience in bidding work in Boston and outside of Boston with good communication skills. The ability to work collaboratively with project managers, vendors, and clients. This is a key position that supports competitive bidding and successful project execution.

Responsibilities

• Review of all documents, drawings, pricing, bonds, insurance and minority reporting
• Bid jobs contact subs for pricing on all scopes
• Scope reviews with general contractors
• Once awarded the project package together with project manager for in house kick off meeting
• Assist Project Manager, if needed, with full closeout of projects
• Estimate 1 – 2 jobs per week

Requirements

• Preferred degree in Construction Management or Engineering field
• Minimum 5 years’ office experience
• Minimum 5 years’ field experience
• Flexible with time commitment, possible weekend work
• Experience with CAD, Microsoft Project, Primavera, Construction Link, Excel, Agtek

Job Title: Senior Estimator

Location: Randolph, MA (On-site)

Employment Type: Full-Time

About the Role

We are seeking an experienced Senior Estimator to join a growing construction team in Randolph, MA. This role is ideal for a detail-oriented professional with strong analytical skills and a solid background in commercial and/or public construction projects. The Senior Estimator will play a key role in preparing accurate cost estimates, managing bid processes, and supporting preconstruction efforts.

Key Responsibilities

• Prepare detailed cost estimates for commercial, industrial, and/or public works projects
• Analyze drawings, specifications, and other documentation to prepare time, cost, materials, and labor estimates
• Solicit and review subcontractor and supplier quotes
• Conduct quantity take-offs and pricing
• Identify cost-saving opportunities and value engineering options
• Participate in bid reviews and presentations
• Maintain up-to-date knowledge of market pricing, materials, and labor trends

Qualifications

• 5+ years of experience in construction estimating
• Strong knowledge of construction methods, materials, and pricing
• Experience with commercial, industrial, or public projects preferred
• Proficiency in estimating software (Procore, Bluebeam, PlanSwift, or similar)
• Excellent analytical, mathematical, and communication skills
• Bachelor’s degree in Construction Management, Engineering, or related field preferred

Salary and Other Compensation:

The annual salary for this position is between $140,000 – $170,000 annually. Factors which may affect pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off (details TBD)
• Paid sick and safe time (details TBD)
• Paid vacation time (details TBD)
• Paid parental leave (details TBD)
• Paid holidays annually (details TBD)

SonderMind is a leading mental health care platform revolutionizing therapy services by empowering licensed mental health therapists to deliver exceptional care with cutting-edge, AI-powered tools. We are seeking compassionate and highly skilled clinicians to join our expanding network, offering the flexibility to manage your own practice, bring your existing clients, and benefit from steady referrals.

At SonderMind, we believe there can’t be mental healthcare without mentally-strong clinicians. Our platform is designed to outsmart burnout and streamline your workflow, allowing you to focus on what matters most—your clients. We are committed to fostering relationship-driven care, providing ethically grounded, human-first tools that enhance outcomes and reduce administrative burdens.

Benefits of Joining SonderMind:

• Flexibility: Enjoy the freedom to set your own working hours and maintain a healthy work-life balance. Sessions can be conducted via telehealth or in-person.
• Free and stress-free credentialing with major insurers: We have streamlined the credentialing process and handle all the hard stuff for you so that you can expand your practice by accepting insurance from major payors in your state in weeks, not months.
• Guaranteed Pay: We handle all the billing for you and guarantee pay bi-weekly for completed sessions-including no-shows.
• Referrals and Practice Support: Seamlessly onboard your existing clients while receiving new referrals. Benefit from thoughtful client matching to personalize your caseload, with support from a dedicated account manager to help you grow your practice across various specialties.
• Absolutely no fees or membership charges: We don’t charge you to deliver care, and all of the features, access, tools, and resources you get come free of charge.
• Innovative AI-Powered Tools: Outsmart burnout and focus on what matters most—your clients. Our secure, clinically-developed AI tools eliminate administrative tasks and keep clients engaged between sessions. This includes:
  • AI Notes: Auto-generates editable, insurance-compliant clinical notes, saving you time and reducing documentation burden.
  • Session Takeaways: Extend your care between sessions by reviewing and sending client-friendly summaries of key insights.
  • Session Prep: Help clients clarify goals and focus areas before each session, ensuring you hit the ground running.
  • Goal Setting: Collaborate with clients to set and track goals, increasing engagement and accountability.
  • Treatment Plan: Easily align with clients on diagnoses, goals, and care plans in a clear, clinically grounded format.
  • Reflections: Clients can journal through AI-guided prompts between sessions, providing you with deeper context.

Requirements:

• Master's degree or higher in counseling, psychology, social work, or a related field.
• Must be fully licensed by the State Board to provide therapy independently and without supervision (e.g., LPC, LCSW, LMFT, LMHC, LCPC, LCSW-C, LISW, or LP).

Pay: $111-$158 per hour. Pay rates are based on the provider license type, session location, and session types.

*Please note that SonderMind does not provide office space; therapists are responsible for securing their own location for in-person sessions, but we can help connect you with other SonderMind therapists looking to share space.

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

Summary of Position:

A Small Business Representative provides customers with fast and reliable service and support to fit their business needs

Duties and Responsibilities:

• 
  
• Answer inbound phone calls and resolve customer inquiries in a timely and efficient manner
  
• Troubleshoot customer issues by coordinating with internal departments and vendors
  
• Document accurate and detailed information in Granite's customer accounts database
  
• Manage occasional short-term projects
  
• Will be required to complete the government clearance process once hired as a full- time/permanent Granite employee
  

Required Qualifications:

• 
  
• Excellent professional communication skills
  
  • 
    
  • Verbal
    
  • Written
    
  • Interpersonal
    
  
  
  
• Comfortable in a fast-paced work environment
  
• Basic computer skills (Microsoft Office)
  
• Strong multitasking and time management skills
  
• Attention to detail
  
• Problem-solving/critical thinking skills
  
• Capability to make judgement calls under pressure to resolve customer issues
  
• Ability to work well independently, as well as within a team
  
• Will be required to complete the P2 government clearance process once hired as a full- time/permanent Granite employee
  

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

We are seeking business-oriented, customer service driven professionals to provide high quality service to Fortune 500 level customers.

Duties and Responsibilities:

• 
  
• Maintain and manage Granite's Premier accounts.
  
• 24 x 7 availability to support your assigned accounts.
  
• Conduct weekly meetings with assigned Premier accounts.
  
• Minute each meeting weekly and follow up on all actions
  
• Areas of responsibility for each account include but are not limited to maintenance of phone lines, outages, billing, reporting, etc.
  
• Communicate directly with customers, sales and internal staff.
  

Required Qualifications:

• 
  
• Bachelor's Degree
  
• Intermediate to advanced knowledge of Microsoft Excel and MS Access
  

Preferred Qualifications:

• 
  
• Excellent customer service skills
  
• Ability to work under pressure
  
• Ability to meet deadlines
  
• Excellent problem-solving skills
  
• Ability to work independently as well as in a group
  
• Strong multi-tasking and organizational skills
  
• Excellent interpersonal and communication skills
  

#LI-JH1

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:
The Corporate Trainer at Granite Telecommunications is responsible for designing, developing, and delivering training programs that support employee growth, operational excellence, and company objectives. This role partners with departments across the organization to identify training needs, facilitate engaging learning experiences, and evaluate training effectiveness. The ideal candidate is an enthusiastic communicator with a passion for adult learning, strong presentation skills, and the ability to adapt content for diverse audiences and business units.

Duties and Responsibilities:

• 
  
• Deliver and assist the development of training programs for new hire onboarding, leadership development, customer service, systems, and job-specific skills.
  
• Collaborate with department leaders to assess training needs and align content with business goals.
  
• Facilitate in-person and virtual training sessions using interactive instructional techniques and adult learning principles.
  
• Instill knowledge and process techniques for specific business units, facilitating engaging classes, organizing training material and identifying areas of improvement.
  
• Evaluate training effectiveness through assessments, feedback, and performance metrics to ensure continuous improvement.
  
• Maintain training records and monitor employee participation and completion in LMS or other tracking systems.
  
• Support compliance training by ensuring timely completion of mandatory courses and certifications.
  
• Assist in the onboarding process by leading orientation programs and coordinating with HR and department leaders.
  
• Stay informed about industry trends, new technologies, and best practices in training and development.
  
• Provide coaching and support to employees and supervisors to reinforce training outcomes and on-the-job application.
  

Required Qualifications:

• 
  
• Bachelor's degree in education, Human Resources, Communications, or a related field.
  
• 2+ years of experience in the telecommunications or technology industry.
  
• Excellent presentation, facilitation, and public speaking skills.
  
• Strong written and verbal communication abilities with attention to clarity and engagement.
  
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  
• Strong organizational and time management skills.
  
• Comprehensive understanding of all Granite products and services
  
• Ability to adapt training styles and content to meet the needs of different learners and teams.
  

Preferred Qualifications:

• 
  
• Experience with learning management systems (e.g., Cornerstone).
  
• 2+ years of experience delivering corporate training or adult education programs.
  
• Knowledge of instructional design methodologies and e-learning tools (e.g., Articulate, Captivate, Camtasia).
  
• Knowledge of training in a telecommunications or technology environment.
  
• Experience delivering training to hybrid or remote workforces.
  
• Certification in training or instructional design (e.g., CPTM, ATD, or SHRM Learning & Development Specialty Credential).
  
• Ability to measure ROI and effectiveness of training programs using data and feedback.
  

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

We're looking for a talented sales intern to work alongside our sales professionals who will focus on new business development by selling our voice and data telecommunication products and services to C-level and Director level decision makers. If you are a highly driven, self-motivated individual, with a positive attitude, and competitive spirit, then Granite will provide you an exciting and lucrative career opportunity. You will get the training, support and environment needed to succeed. You will be the driving force for securing new customers and new business regionally for Granite across North America.

Duties and Responsibilities:

• 
  
• Assisting team members with administrative tasks
  
• Learning and incorporating sales skills from and into their own sales environment
  
• Learning the products we sell and understand Granite as a company
  
• Producing and/or editing written reports for team members
  
• Prospecting new clients via cold calling
  
• Gain knowledge of using CRM- Salesforce
  
• Participating in independent sales tasks and strategies
  
• Participating in a sales intern role play competition
  

#LI-ND1

#LI-N1

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

• 
  
• A Government Project Coordinator will work on all types of projects, from simple activities to more complex plans, within the Granite product suite. They will collaborate internally with multiple departments, organize reporting, participate in meetings and provide updates to Government Transition Project Managers
  
• In addition to ensuring the schedule and details of a given task are well-organized, a Government Project Coordinator will collaborate with clients and internal teams to deliver results on time and meet high quality standards
  
• They are the front line of high-profile projects with an opportunity to work on some of Granite's newest offerings
  

Duties and Responsibilities:

• 
  
• Creates and maintain trackers showing progress of projects
  
• Places and track orders
  
• Works closely with TPM and other departments to ensure projects are kept on schedule
  
• Works with TPM, internal departments, and local contacts to coordinate installs, TIU, and ports
  
• Monitors progress of projects and handle any issues that arise
  
• Submits project deliverables in Order Portalwithin SLA and identifies/troubleshoots any issues with IT
  
• Must have the ability to obtain P2 Government
  

Required Qualifications:

• 
  
• Bachelor' s Degree
  
• Intermediate to advanced knowledge of Microsoft Excel and MS Access
  

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

The Relationship Development Sales Associate is responsible for managing a dedicated portfolio of customer accounts. This role emphasizes proactive account management, quarterly reviews, and strategic engagement with existing clients to increase revenue through upselling. The ideal candidate will leverage in-depth product knowledge, client insights, and executive-level engagement to deepen relationships, understand clients' business challenges, and grow accounts.

Key Responsibilities:

• 
  
• Account Management: Serve as the primary contact for assigned accounts, providing support, insights, and solutions tailored to each client's unique needs.
  
• Quarterly Account Reviews: Conduct in-depth, quarterly reviews with each assigned account to assess satisfaction, address needs, and explore new opportunities.
  
• Revenue Growth and Upselling: This is a quota-carrying role, with a focus on upselling our products exclusively to the existing client base. You'll work toward revenue and commission targets by identifying upsell opportunities and presenting tailored solutions to clients.
  
• Executive-Level Engagement: Build relationships at the executive level to understand clients' strategic goals and align Granite's products to meet those objectives effectively.
  
• Product Expertise: Develop in-depth knowledge of Granite's full range of products to position and sell the best solutions for each client.
  
• Client Communication: Maintain consistent and proactive communication with clients to foster trust, offer assistance, and stay updated on any evolving needs or challenges.
  
• Strategic Account Planning: Create account plans to manage client growth, upsell potential, and identify areas for strengthening the client relationship.
  

Qualifications:

• 
  
• Bachelor's degree in Business, Marketing, Communications, or a related field preferred.
  
• 1-2 plus years of experience in account management, sales, or client relationship roles, ideally with a focus on upselling or quota-based growth.
  
• Proven ability to build and maintain executive-level relationships.
  
• Strong organizational skills and ability to manage a high volume of accounts.
  
• Exceptional communication and interpersonal skills.
  
• Ability to understand client business challenges and position solutions effectively.
  
• Experience with CRM tools (e.g., Salesforce) and proficiency in Microsoft Office Suite.
  
• Flexibility for occasional travel to meet with clients, if necessary, though travel is not a primary aspect of this role.
  

Benefits:

• 
  
• Competitive base salary with uncapped commission structure and quarterly bonus.
  
• Comprehensive benefits package, including health, dental, and retirement plans.
  
• Ongoing professional development and training opportunities.
  
• Annual President's Club Trip
  
• Collaborative and innovative work environment.
  
• Opportunity for career advancement within a rapidly growing company.
  

If you're a highly motivated individual who wants to grow your sales career and have uncapped earnings potential with a fast paced and progressive company, Granite has many opportunities for you.

• 
  
• #LI-GC1
  

#LI-GC1

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

Granite is currently seeking applicants for our Voice Activations team to support our voice related products and services (HPBX, SIP, ePOTS, RCFs, Epik). This individual will be responsible for contributing to the technical implementation of our IP voice services at customer locations, from strategic planning and order configurations through to turning up and troubleshooting IP voice services. We are looking for representatives preferably with experience in the VoIP technology space or relevant technical background willing to learn and excel in the field.

Duties and Responsibilities:

• 
  
• Use internal system to run through activation queue
  
• Assist technicians and customers on the phone
  
• Handle escalation support for voice product activations both internally and to customers
  
• Troubleshoot services and devices in the field with customers and technicians
  
• Update configurations and/or order details to create successful turn up of services for customer
  
• Reconfigure Routers or equipment
  

Required Qualifications:

• 
  
• Technical background or desire to grow in technical field
  
• Strong organizational skills
  
• Ability to work independently and make judgement calls to resolve issues
  
• Ability to take direction and act upon it
  
• Demonstrative critical thinking and analytical problem-solving skills
  
• Strong verbal and written communication skills, ability to multitask
  
• Collaborative, Can-Do attitude
  
• Willingness to obtain government security clearance
  
• Solid work ethic
  

Preferred Qualifications:

• 
  
• Understanding of Networking, TCP/IP, Routing, Switching
  
• Experience in customer facing technical support roles
  
• Ability to refine and improve personal technical capabilities in enterprise networking, network security, and unified voice application support to contribute to the company mission at a higher level of expertise.
  
• 1-2 years in a technical support related role, or equivalent experience
  
• Understanding of Networking, TCP/IP, Routing, Switching, SD-WAN
  
• Prior public trust P2 security clearance
  
• Bachelor's Degree in Computer Science, Network Design, Network Security, or related field
  
• Experience with coding and automation platforms such as Python, Javascript or similar
  

#LI-JH1

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

We are seeking business-oriented, customer service driven professionals to provide high quality service to Fortune 500 level customers.

Duties and Responsibilities:

• 
  
• Maintain and manage Granite's Premier accounts.
  
• 24 x 7 availability to support your assigned accounts.
  
• Conduct weekly meetings with assigned Premier accounts.
  
• Minute each meeting weekly and follow up on all actions
  
• Areas of responsibility for each account include but are not limited to maintenance of phone lines, outages, billing, reporting, etc.
  
• Communicate directly with customers, sales and internal staff.
  

Required Qualifications:

• 
  
• Bachelor's Degree
  
• Intermediate to advanced knowledge of Microsoft Excel and MS Access
  

Preferred Qualifications:

• 
  
• Excellent customer service skills
  
• Ability to work under pressure
  
• Ability to meet deadlines
  
• Excellent problem-solving skills
  
• Ability to work independently as well as in a group
  
• Strong multi-tasking and organizational skills
  
• Excellent interpersonal and communication skills
  

#LI-MS1

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

We are seeking a highly skilled and motivated Software Engineer II with experience in full-stack development, specifically with proficiency in TypeScript, React, CI/CD, Kafka, and application scaling. The ideal candidate will have a strong understanding of software development best practices and experience building scalable, high-performance applications.

Duties and Responsibilities:

• 
  
• Design, develop, and maintain software applications using various programming languages and frameworks
  
• Collaborate with cross-functional teams to understand software requirements and design solutions
  
• Write clean, maintainable, and efficient code that is scalable and follows best practices
  
• Participate in code reviews and ensure that all solutions are aligned with specifications
  
• Debug and troubleshoot software issues and implement fixes
  
• Implement and maintain CI/CD pipelines to ensure code quality and rapid deployment
  
• Monitor and optimize application performance to ensure optimal scalability
  
• Continuously learn and stay up-to-date with emerging technologies and programming languages
  
• Participate in the design and implementation of software architecture and design patterns
  
• Ensure that all software solutions are secure and adhere to security best practices
  
• Collaborate with other team members to improve software development processes and tools
  
• Communicate with stakeholders and other team members to provide status updates and gather feedback
  
• Participate in agile development methodologies and contribute to sprint planning and retrospectives
  
• Work with customers, vendors, and other stakeholders to gather requirements and provide technical expertise
  
• Document and maintain software documentation, including user manuals and technical documentation.
  

Required Qualifications:

• 
  
• 1-3+ years' experience and knowledge of at least one programming language (e.g. Python, C++, C#, JavaScript, etc.)
  
• Bachelor's or higher degree in computer science or related field preferred (or equivalent experience)
  
• Experience with software development methodologies (e.g. Agile, Scrum, etc.)
  
• Experience with version control systems (e.g. Git)
  
• Strong understanding of data structures and algorithms
  
• Familiarity with databases and SQL
  
• Strong problem-solving and analytical skills
  
• Experience with testing and debugging
  
• Good communication and teamwork skills
  
• Ability to learn and adapt to new technologies and programming languages
  
• Experience with operating systems (specificallty Linux or MacOS)
  
• Experience with software design and architecture
  
• Understanding of software development best practices and design patterns
  
• Experience with cloud platforms (e.g. AWS, Azure, Google Cloud)
  
• Experience with CI/CD
  
• Experience with React
  
• Knowledge of microservices and containerization technologies like Docker, Kubernetes.
  
• Experience with data storage and management technologies like SQL and NoSQL
  
• Experience with security best practices and technologies
  
• Experience with or understanding of distributed systems and scalability
  
• Understanding of performance optimization techniques
  
• Understanding of accessibility and internationalization best practices.
  

#LI-SR1