Engineering Journal Jobs in Randolph, MA
56 positions found — Page 3
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
We are seeking business-oriented, customer service driven professionals to provide high quality service to Fortune 500 level customers.
Duties and Responsibilities:
- Maintain and manage Granite's Premier accounts.
- 24 x 7 availability to support your assigned accounts.
- Conduct weekly meetings with assigned Premier accounts.
- Minute each meeting weekly and follow up on all actions
- Areas of responsibility for each account include but are not limited to maintenance of phone lines, outages, billing, reporting, etc.
- Communicate directly with customers, sales and internal staff.
Required Qualifications:
- Bachelor's Degree
- Intermediate to advanced knowledge of Microsoft Excel and MS Access
Preferred Qualifications:
- Excellent customer service skills
- Ability to work under pressure
- Ability to meet deadlines
- Excellent problem-solving skills
- Ability to work independently as well as in a group
- Strong multi-tasking and organizational skills
- Excellent interpersonal and communication skills
#LI-MS1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
We are seeking a highly skilled and motivated Software Engineer II with experience in full-stack development, specifically with proficiency in TypeScript, React, CI/CD, Kafka, and application scaling. The ideal candidate will have a strong understanding of software development best practices and experience building scalable, high-performance applications.
Duties and Responsibilities:
- Design, develop, and maintain software applications using various programming languages and frameworks
- Collaborate with cross-functional teams to understand software requirements and design solutions
- Write clean, maintainable, and efficient code that is scalable and follows best practices
- Participate in code reviews and ensure that all solutions are aligned with specifications
- Debug and troubleshoot software issues and implement fixes
- Implement and maintain CI/CD pipelines to ensure code quality and rapid deployment
- Monitor and optimize application performance to ensure optimal scalability
- Continuously learn and stay up-to-date with emerging technologies and programming languages
- Participate in the design and implementation of software architecture and design patterns
- Ensure that all software solutions are secure and adhere to security best practices
- Collaborate with other team members to improve software development processes and tools
- Communicate with stakeholders and other team members to provide status updates and gather feedback
- Participate in agile development methodologies and contribute to sprint planning and retrospectives
- Work with customers, vendors, and other stakeholders to gather requirements and provide technical expertise
- Document and maintain software documentation, including user manuals and technical documentation.
Required Qualifications:
- 1-3+ years' experience and knowledge of at least one programming language (e.g. Python, C++, C#, JavaScript, etc.)
- Bachelor's or higher degree in computer science or related field preferred (or equivalent experience)
- Experience with software development methodologies (e.g. Agile, Scrum, etc.)
- Experience with version control systems (e.g. Git)
- Strong understanding of data structures and algorithms
- Familiarity with databases and SQL
- Strong problem-solving and analytical skills
- Experience with testing and debugging
- Good communication and teamwork skills
- Ability to learn and adapt to new technologies and programming languages
- Experience with operating systems (specificallty Linux or MacOS)
- Experience with software design and architecture
- Understanding of software development best practices and design patterns
- Experience with cloud platforms (e.g. AWS, Azure, Google Cloud)
- Experience with CI/CD
- Experience with React
- Knowledge of microservices and containerization technologies like Docker, Kubernetes.
- Experience with data storage and management technologies like SQL and NoSQL
- Experience with security best practices and technologies
- Experience with or understanding of distributed systems and scalability
- Understanding of performance optimization techniques
- Understanding of accessibility and internationalization best practices.
#LI-SR1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
We are seeking a detail-oriented and analytical professional to join our team in a billing operations role. This position is responsible for processing telecom invoices, ensuring accurate allocation of charges, and supporting timely billing and payment activities. The ideal candidate will have strong problem-solving skills and a collaborative mindset. As they will work closely with internal departments and external vendors to resolve complex billing issues.
Key responsibilities include:
- Reviewing and processing telecom invoices by breaking down and allocating charges appropriately.
- Investigating discrepancies such as past due amounts, credits, and misapplied payments.
- Coordinating with third-party carriers and vendors to manage billing address updates and maintain accurate customer account information.
- Partnering with cross-functional teams to resolve intricate billing challenges.
- Generating ad-hoc reports and conducting data analysis using internal databases to support operational insights.
Duties and Responsibilities:
- Enter telecom invoices into Granite's internal systems for billing and payment processing.
- Investigate and resolve unpaid balances including carrier payment discrepancies.
- Communicate and clarify billing issues or changes with cross-functional teams.
- Collaborate with telecom providers to facilitate payments and research account histories.
- Use Granite software tools to monitor customer account activity and identify root causes of billing issues.
- Generate ad-hoc reports and support special projects as requested by Finance and Premier Management.
- Participate in internal audits to verify account inventory accuracy and validate carrier charges.
Required Qualifications:
- Experience utilizing Microsoft Office
- Fundamental analytical and arithmetic abilities.
- Team player with a positive attitude.
- Written and Verbal communication skills.
- 4 Year Bachelor's Degree from an accredited College/University.
Preferred Qualifications:
- Strong Excel Skills with an interest in learning PowerPivot and SQL.
- Experience with Database Management or a desire to learn.
- Billing or Data Entry Experience.
- Business, Finance, Accounting or Related quantitative degree.
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
The Relationship Development Sales Intern role is a position with emphasis on upselling data products to our existing client base exclusively. The Relationship Development (RDM) Intern will assist current Relationship Development Managers and will be aligned by industry and responsible for strategic account development as well as ongoing communication with existing clients. The RDM is tasked with gaining executive level alignment, understanding the executive level goals and challenges in the short term and the long term.
Duties and Responsibilities:
- Will be working alongside an Client Services Manager and Relationship Development Manager to coordinate the building and delivery of quarterly reviews and annual reviews & in addition they will work alongside an SE for Wan, VoIP, Managed Services ...
- Travel is possible
- Training provided to learn how to sell Granite's products and what they are
- Sales Force experience is a plus
- Responsible for and limited to assigned accounts
- Participating in a sales intern role play competition
#LI-N1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
Summary of Position:
We are seeking business-oriented, customer service driven professionals to provide high quality service
Duties and Responsibilities:
- Using excel daily, data entry and data analysis
- Pulling and reading Customer Service Records (CSRs)
- Extracting phone numbers from carrier invoices, as well as inventories from CSRs
- Opening orders for various products, as well as tickets, including disconnects, feature change,
- DL listing, etc.
- Assisting with updating customer accounts within various systems as needed
- Communicating directly with supervisor, teammates, account managers, and other depts. (as
- applicable) concerning project matters
- Various call-based projects, including surveying customers/contacts
- Communicating directly with carriers, account managers and collaborating teams concerning
- maintenance of services
- Participating in calls/meetings with internal teammates and carriers
- Using various internals systems to update project spreadsheets
Required Qualifications:
- Bachelor's Degree
Preferred Qualifications:
- Excellent customer service skills
- Ability to work under pressure
- Ability to meet deadlines
- Excellent problem solving skills
- Ability to work independently as well as in a group
- Strong multi-tasking and organizational skills
- Excellent interpersonal and communication skills
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
Summary
Training Content Developer 1 will be responsible for designing, developing, and maintaining engaging training materials and documentation that support our organizational goals and enhance employee performance. This role involves collaborating with subject matter experts to gather information and ensuring that all training materials and supporting documentation are aligned with company standards and best practices. The Training Content Developer 1 will play a crucial role in delivering high-quality training experiences that drive employee growth and development. Additionally, this position will continuously evaluate and update training materials to ensure they remain current and relevant. Their work will directly impact the success of GU training programs and contribute to the overall development of Granite employees.
Responsibilities:
- Collaborate with experts to gather information and understand training needs.
- Design and develop interactive and engaging training content, including e-learning modules, instructional videos, and written materials.
- Utilize various authoring tools and software to create high-quality training materials.
- Ensure all training content is aligned with company standards and best practices.
- Continuously evaluate and update training materials to ensure they remain current and effective.
- Assist in the delivery of training sessions and workshops as needed.
- Monitor and analyze feedback from training participants to improve content and delivery methods.
Required Qualifications:
- Bachelor's degree in education, Instructional Design, or a related field.
- 1-2 years of experience in training content development or instructional design.
- Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate) and multimedia software.
- Strong writing, editing, and proofreading skills.
- Excellent communication and collaboration skills.
- Ability to manage multiple projects and meet deadlines.
- Attention to detail and a commitment to producing high-quality work.
Preferred Qualifications:
- Experience with Learning Management Systems (LMS).
- Knowledge of adult learning principles and instructional design methodologies.
- Familiarity with graphic design software (e.g., Adobe Photoshop, Illustrator).
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
Channel Sales Internship: QUINCY
Granite Channels is looking to work with a highly motivated individual with an interest in pursuing the profession of Sales.
The candidate should have demonstrable verbal and written communication skills along with familiarity with the Microsoft Office software suite.
The intern experience will include an overview of Granite services, solutions and value proposition along with an introduction to:
- engaging 3rd party distribution candidates
- contact methods including cold calling and email campaigns
- event planning
- the execution and management of identified sales opportunities
#LI-ND1
#LI-ND1
#LI-ND1
We are a diverse, passionate team spread across the US, Canada, Mexico, and Puerto Rico, committed to growth, learning, and creating opportunities for each other.
At Turtle, every day is a chance to make a real difference, solve complex challenges, and push the boundaries of what’s possible.
We believe in fostering an environment that inspires collaboration and sparks creativity, where employees are empowered to contribute to our mission and shape the future of the industry.
If you're looking for a fast-paced, dynamic career where your ideas are valued and your growth is prioritized, Turtle is the place for you.
Join us and be a part of a company that’s making waves and empowering its people to do extraordinary things every single day! About the Role As the Lighting Project Specialist, you will be responsible for interpreting blueprints/electrical drawings, utilizing manufacturing software to produce quotes, submittals, and tracking for customers and specializing in electrical lighting controls.
What You'll Do Responsible for estimating all commercial/industrial lighting projects.
Must be proficient in reading blueprints and working with electronic bid management software to produce quotes.
Must be highly organized and efficient to handle multiple projects in the bid stage and help manage projects after the sale is made.
Understands the importance of deadlines and must organize the bid schedule based on complexity and project due dates.
Works well with the Lighting project team, outside sales team, and inside sales team in coordinating bids and managing projects.
Accountability for timely completion and profitability of projects.
Manages and coordinates with all parties involved in the order, both internal and external.
Manages and maintains vendor and customer relationships.
Provides customer service that separates Turtle & Hughes from our competition in the marketplace.
Follows established standards and procedures for project reporting, communication, and documentation.
Keeps detailed records on pricing quotes, change orders, and all correspondence both internally and externally.
computer/desk work with some light involvement in warehouse for project meetings What You'll Bring 2-5 years of experience in the electrical Lighting business.
Experience in project management, preferred.
It is highly desirable to have experience working directly with EPC, GC, and electrical contractors.
Knowledge of project management techniques and tools.
Proven experience in people management.
Proven experience in risk management.
Must be highly organized and extremely well-versed in establishing customer relationships.
Computer skills to include Microsoft Word, Excel, Outlook and Adobe.
What We Offer We offer a competitive benefits package that includes: 401(k) plan Health insurance Dental insurance Vision insurance Life insurance Paid holidays Vacation Employee negotiated discounts Who We Are Founded in 1923, Turtle is a fourth-generation, family-owned, and three-generation women-owned business, and one of the nation’s largest independent electrical and industrial distributors.
Headquartered in Clark, NJ, our Electrical Distribution division operates 14 branches spanning from coast to coast.
It is a significant force in the engineering and procurement of power distribution, automation, lighting, and energy projects, offering integrated services for the industrial and construction markets.
Turtle Integrated provides on-site MRO procurement, cost-saving, and spend analytics across the US and in Canada, Puerto Rico, and Mexico.
What To Do Next You can begin by filling out our application online.
If you want to learn more about Turtle, please visit our website or our LinkedIn: @Turtle.
Turtle is proud to be is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, disability, genetic information, pregnancy, marital status, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Our financial services client is looking for a Conversation Designer to join their team! This is a 40 hr/week, hybrid role. Candidates can be located in Westwood, MA, Charlotte, NC, Johnston, RI, Iselin NJ, or Plano, TX!
The Conversation Designer will be responsible for creating, refining, and optimizing natural, human like voice interactions within our AWS Connect IVR system. This role will focus on designing intuitive conversational flows that enhance the customer experience and improve the effectiveness of our Voice Bot.
Key Responsibilities:
- Design conversational workflows and dialogue scripts for AWS Connect based IVR experiences.
- Develop voice interaction models that align with business goals, customer needs, and best in class conversational design principles.
- Collaborate closely with product, engineering, and operations teams to ensure smooth implementation of designed experiences.
- Analyze call data and customer feedback to identify opportunities for improving system understanding, response accuracy, and conversational fluidity.
- Create guidelines, prompts, and tone of voice standards to ensure consistency across all customer interactions.
- Conduct usability testing, tune bot responses, and iterate designs based on real world performance.
- Ensure all conversation designs adhere to compliance, privacy, and accessibility standards.
Required Skills & Qualifications:
- Experience designing conversational experiences for IVR, voice bots, or virtual assistants.
- Hands on experience with AWS Connect, Contact Flow design, and related AWS services.
- Strong understanding of natural language patterns, conversational UX, and voice interaction best practices.
- Ability to translate complex business processes into clear, simple, intuitive customer dialogues.
- Excellent written communication, analytical thinking, and problem solving skills.
- Experience collaborating with cross functional teams in a fast paced environment.
Preferred Qualifications:
- Experience with Amazon Lex, Bedrock, Nova Sonic, or other conversational AI frameworks
- Experience implementing voice biometrics, fraud detection, or advanced authentication
- Knowledge of call analytics, voice transcription, and conversation intelligence platforms
- Experience in financial services or regulated environments
- - Strong background in customer journey design and service design
FLSA Status: Exempt
Department: Food and Beverage Kitchen
Reports to: Chef De Cuisine & General Manager
Purpose:
The Chef is directly responsible for the cost-effective operation of a clean and safe kitchen while meeting or exceeding food quality and speed of service requirements. The Chef works as part of the management team of the restaurant to build sales and grow the business and is responsible for operating a profitable restaurant, where the quality of food, service and ambience are continually challenged and improved, and where an environment that fosters creativity, free thinking and intelligent decision-making is encouraged.
The Chef is expected to work an average of 5055 hours per week.
Essential Duties:
-Creating and maintaining an upbeat, productive, and educational environment.
- Projecting a positive attitude.
- Showing respect for all employees and actively cultivating an inclusive environment build upon
mutual respect, civility, and positivity.
- Providing ongoing training and constant improvement of product and workplace (i.e., safety,
sanitation and systems).
- Setting the pace and tone of the kitchen and overall restaurant through attitude,
initiative and drive.
- Providing feedback and direction to BOH employees, to continue ongoing development.
-Helping to develop a cohesive team and leading them to work toward the common goals of the
restaurant.
- Possessing a high level of initiative and drive to do whatever is necessary to build and run a
successful operation.
- Working closely with the General manager to create a team atmosphere among the entire staff that is both a positive and professional work environment.
- Leading by example, taking an active role in cooking and supervising the line during dinner service.
- Participate in mini meetings with FOH management on a regular basis to ensure clear line of communication and upkeep of company goals.
- Establishing clear communications along all lines within the business.
Building the Business and Guest Base
- Aggressively working to build food sales by operating the kitchen with a guest-satisfaction mentality.
- Making decisions based on what is best for the guest.
- Solving problems so that each guest will want to return.
-Working with the GM and front of house manager to train staff on product knowledge.
Quality of Operations
-The Chef is responsible for ensuring that the restaurant is operating at or above company standards. The
-Chef must pay attention to detail in all areas of the operation, including food quality and consistency, training
and development, security, safety, sanitation, and physical structure.
Specifically:
- Ensuring strict adherence to standards for food quality.
- Demonstrating commitment to cultivating knowledgeable staff members who are proud of our
quality and believe in our concept.
- Ensuring all Health Department regulations are always enforced.
Cost Management and Profitability
The Chef is responsible for generating strong financial performance for the health of the restaurant and the
company. They are ultimately responsible for ensuring that the food and BOH labor costs meet or exceed
budgeted financial goals.
Specifically:
- Working proactively with the General Manager to maximize sales and optimize profits through the
management of food and labor costs.
- Food COGS goal of 28% or less.
- Total Kitchen Labor goal of 11%
- Analyzing weekly costs to ensure proactive management of controllable costs.
- Assuming full responsibility for:
- Monitoring daily BOH labor reports and minimizing overtime.
- Providing a monthly physical inventory
- Maintaining the valuations on your inventory using invoices from vendor
- Purchasing and Receiving
- Monitoring local vendors accordingly.
- Placing effective orders, based on sales, while simultaneously taking advantage of drop size
incentives.
- Proper receiving, rotation, storage, and handling of all food products.
Production
- Taking a hands-on approach and being directly involved in daily production.
- Setting appropriate prep levels (sales versus usage) to ensure fresh product and effective use of
labor, including:
- Daily prep counts.
- Weekly prep totals and weekly prep plans.
- Regular review of Product Mix (P-Mix) information.
Personnel
The Chef is responsible for overseeing all aspects of kitchen staffing and is responsible for the hiring and
scheduling of quality employees to execute the menu successfully and to maintain the smooth flow of
kitchen operations.
Specifically:
- Establishing and maintaining appropriate staffing levels and remaining abreast of any changes that may
impact staffing needs.
- Keeping the GM informed of all staffing needs.
- Ensuring thorough and complete training of all employees, including kitchen operations, knife
safety, proper handling of product, use of chemicals, use of equipment, etc.
- Minimizing employee turnover.
- Providing coaching, mentoring and development to all employees as this is critical for the
success of the restaurant and the company.
- Mentoring, coaching and developing Sous Chef Donald Readington to be an extension of yourself. Sous
development should include; menu engineering, systems development, training systems, vendor
negotiations and kitchen management.
- Providing consistent and frequent feedback to Sous Chef(s) and staff.
- Teaching and coaching staff daily.
- Holding BOH meetings to review specials, menu items and discuss kitchen issues.
- Attending FOH Pre-Meals to review specials, menu items and discuss kitchen issues.
- Producing an accurate forecast
Administration
- Overseeing the creation and implementation of all menus.
- Ensure all menu changes are rolled out according to The Terrace Rooftop Dining procedures
- Ensuring that performance reviews of all BOH employees are completed annually
Facility and Equipment
The Chef is responsible for the daily upkeep of the physical restaurant/kitchen, specifically:
- Providing a daily walk through of the kitchen to determine areas needing attention or repair.
- Maintaining a running punch list of need to have as well as nice to have items which are
handled in a timely fashion as appropriate.
- Planning necessary upgrades in a timely, well thought out way.
- Calling appropriate repair companies
- Keeping The Terrace Leadership informed of all necessary repairs and logging repairs and
Maintenance.
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
Compensation details: 75 Yearly Salary
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