Engineering Journal Jobs in Naperville Il Remote

Technical Account Manager (TAM) – MSP / Infrastructure Focus

Location: Naperville, IL (Initial 2 weeks for training), Chicago, IL- for later; Hybrid

Employment Type: Full-Time (not for vendors)

About the Role:

We are seeking a highly technical Technical Account Manager (TAM) to join our team. This is a hands-on, client-facing role focused on assessing technical environments, performing audits, identifying gaps, and driving best-practice recommendations across multiple client environments.

This role is ideal for someone with a strong infrastructure, networking, or cloud background who enjoys analyzing systems, understanding configurations, and providing actionable insights, rather than performing configuration or implementation tasks.

Key Responsibilities:

• Log into client systems, firewalls, and network environments to analyze data and assess system health.
• Perform technical assessments and audits, identifying gaps, risks, and areas for improvement.
• Recommend and document best practices and remediation plans.
• Serve as a client-facing technical advisor, translating findings into business impact for stakeholders.
• Support multiple clients in an MSP or multi-tenant environment, adapting to varying levels of technical maturity.
• Maintain documentation standards and ensure accurate, up-to-date records of technical findings.
• Collaborate with internal teams to escalate issues and ensure continuous improvement.

Qualifications:

• 3–5 years of hands-on experience in systems engineering, infrastructure, network engineering, or cloud environments.
• Experience with MSP or multi-client environments preferred.
• Strong understanding of networking concepts, firewalls, servers, and infrastructure, with the ability to interpret logs and configuration data.
• Experience conducting technical audits, assessments, or health checks.
• Strong executive-facing communication skills; able to present technical findings to business stakeholders.
• Familiarity with security and governance frameworks is a plus.
• Proactive, detail-oriented, and able to manage multiple priorities across clients.

Nice-to-Have:

• Exposure to cybersecurity frameworks, policy reviews, and managed security tooling.
• Experience with documentation and compliance standards in MSP environments.

Duravant Material Handling Solutions Integrated Solutions is focused on providing solutions to both integrator and end-user customers. Integration Services leverages the products from our Duravant family of companies, which includes automated equipment for food processing, packaging, and material handling along with products and services from strategic equipment partners.

Integrated Solutions is adding a Senior Project Manager, responsible for all aspects of the implementation of projects from receipt of purchase order through completion of installation and startup including, but not limited to, participating in and leading project kick off calls, managing and directing the activities required to meet the project schedule and cost. In addition, the Project Manager will ensure the delivery of materials and resources to the site from internal and external groups, tracking project status, communicating plans with customers, supplying all pertinent information to installers, weekly reporting on project status, etc.

POSITION DUTIES & RESPONSIBILITIES:

• Make periodic site visits to review project progress and report to management as necessary
• Participation in system commissioning and project acceptance
• Strong communication and negotiation skills
• Work within a teamwork oriented and collaborative environment
• Ensure quality standards maintained across all areas of responsibility
• Demonstrate high attention to detail, solid organization, project management and planning skills
• Understanding of work methods and material handling equipment
• Define initiatives to improve quality and/or productivity such as new engineering methodologies within the team
• Other duties as assigned

POSITION REQUIREMENTS:

• EXPERIENCE: 8-10 years related Project Management experience in automation, conveyor systems or industrial equipment.
• Must be proficient with a variety of computer systems (ERP systems, AutoCAD, Microsoft Office Suite and project management software)
• Strong analytical and problem-solving skills and effective written and verbal communication skills.
• Self-starter with the ability to work independently in a dynamic, fast-paced environment
• Able to travel up to 30% both nationally and internationally

As a Duravant Family Company, Integrated Solutions provides a culture that promotes long term career satisfaction, with opportunities for personal and professional growth, Integrated Solutions offers an excellent total rewards package that includes:

• Compensation: We offer competitive compensation
• Benefits: We have comprehensive benefit packages designed to support our employees' health, well-being, and financial security
• Development: We have education and training programs which include an educational assistance program
• Time Off: We offer paid holidays and paid time off
• Driven Team Members: We have a cross-functional, collaborative environment, focused on delivering results
• Core Values: Our core values are Teamwork, Respect, Integrity, Winning Spirit, and Sense of Urgency
• Culture: We are driven by our number one asset - our employees, and their successes
• Doing Good: We love to be active members of our community! We have several volunteer opportunities throughout the year.

• Connect with prospective students via phone and video to discuss educational opportunities
• Lead one-on-one admissions conversations to understand each student’s goals, motivation, and potential challenges
• Customize guidance and support based on individual student needs
• Explain academic programs and communicate the long-term value of higher education
• Support students through the enrollment process, including documentation and financial aid coordination
• Build lasting relationships and maintain ongoing communication with prospective students
• Identify and engage new student prospects through outreach and networking efforts
  
  

• Bachelor’s degree or equivalent professional experience
• A strong interest in education and student success
• Confident phone presence with the ability to quickly build trust and rapport
• Clear and professional written communication skills
• Ability to work independently in a fully remote setting while contributing to team objectives
  
  

• $18-$21/HR hour compensation
• Medical, dental, and vision insurance options
• Fully remote position with long-term growth potential
• Meaningful work that positively impacts students every day
  
  

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

All assignments are at-will and their duration is subject to change.

• Manage a high volume of inbound calls from existing and prospective customers
• Identify customer needs and recommend appropriate products or services
• Upsell and cross-sell solutions to drive revenue and meet sales goals
• Provide accurate information while delivering a positive customer experience
• Update customer accounts and maintain detailed records in CRM systems
• Collaborate with team members to meet and exceed individual and team sales targets
  
  

• High school diploma or GED required
• Strong verbal communication and interpersonal skills
• Sales-driven mindset with the ability to overcome objections
• Comfortable working onsite, Monday through Friday, near Aurora
• Basic computer proficiency and experience using CRM or sales tools
• Previous inside sales, call center, or customer service experience preferred but not required
  
  

• Work Model: Onsite
• Location: Naperville
• Compensation: $17.25/hour + uncapped commission
• Benefits: LaSalle Network contractors may enroll in medical, dental, and vision insurance
  
  

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

All assignments are at-will and their duration is subject to change.

Job Title : GIS Specialist (Hybrid/Exp in utilities/oil/gas/power Industry preferred)

Job Description :

Seeking a GIS Analyst that will develop an understanding of current data state, workflows and processes and develop solutions for integrations, transformations, and deliverables.

This will include GIS data analysis, data mining, technical support, and database maintenance to meet internal and external customer requirements.

• Requires demonstrated ability to solve complex problems and recommend the best track for data development and processing.
• Project work will involve process improvement, quality control, data creation from spatial and tabular sources, conversion, migration, and maintenance.
• Bachelor’s degree in geography (GIS), engineering, computer science, or related field and 3+ years experience in industry standard GIS.
• GIS certificate and 3 years of related work experience in lieu of a degree in related discipline
• 1+ years in a utility or pipeline GIS

Job Responsibilities:

• Proficiency with linear referencing techniques and concepts is highly recommended
• Knowledge of the Utility and Pipeline Data model (UPDM) is highly recommended.
• Technical project tasks, including database design, advanced GIS analysis and modeling
• Performs data mining activities to meet customer requirements/specifications
• Provides specialized queries, maps and reports to meet customer requirements/specifications
• Performs application testing and documentation of defects
• Interfaces with users; documents requested/needed changes
• Identifies new GIS technologies/processes/applications to improve inter-/intra- departmental functions
• Creates and maintains existing automated processes using Model Builder/Python scripting or other tools
• Processes, prepares and converts data to enter into GIS from a variety of data formats •
• Analyzes current business processes and recommends best practice solutions • Perform QA/QC on version data that pushes to the production environment Knowledge, Skills & Abilities
• Esri ArcGIS Pro – advanced proficiency
• Esri ArcGIS 10.2x – advanced proficiency
• Linear referencing - advanced proficiency
• MS Office suite (Access, Excel, Word, PowerPoint, Visio) – advanced proficiency
• FME by Safe Software – intermediate proficiency
• Esri ArcGIS Enterprise – intermediate proficiency
• Utility Network – intermediate proficiency
• Model Builder – intermediate proficiency
• Python – intermediate proficiency
• SQL RDBMS – intermediate proficiency
• AutoCAD/CADD – basic proficiency
• Visual Basic/VBA – basic proficiency
• SharePoint – basic proficiency
• Excellent verbal and written communication skills
• Excellent geoprocessing and spatial analysis skills
• Strong requirements review, analytical, and problem solving skills
• Application testing script development and performance of testing
• Ability to quickly learn and apply new technologies
• Ability to function independently and as a team member
• Ability to handle multiple assignments and changing priorities •
• Ability to work effectively with limited direct supervision Travel (Up to...): 5%

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)

The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.

The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience

Responsibilities

• Handle tickets and calls directly to build deep product knowledge and earn customer trust
• Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
• Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
• Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
• Define and track key operational KPIs and build automations to drive ongoing efficiency
• Champion team autonomy and maintain quality standards throughout a period of significant scale

What We Need to See (Essential)

• 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
• Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
• Proficiency in maintaining & utilizing ticketing CRMs
• Demonstrated ability to thrive in hypergrowth environments and build processes from zero
• Comfort working across time zones (specifically West Coast)
• Genuine alignment with the company's mission in women's and children's health

What We’d Like to See (Bonus)

• Experience in a healthcare or regulated SaaS environment
• Familiarity with building or scaling a support function at a Series A-C stage company
• Experience with CRM automation and reporting

Location: Hybrid

Package: $60-80 per hour

Duration: 4 months

IDR is hiring for a 6 Month Contract to Hire Technical Product Owner
Join a leading organization in the data technology sector, where innovation and agility drive success. This fully remote role offers the opportunity to influence key data engineering initiatives, collaborating across diverse teams to deliver impactful digital products. If you're passionate about data solutions, thrive in fast-paced environments, and possess a strong technical acumen, this is your chance to make a difference and grow your career.

Position Overview for the Technical Product Owner:
• Act as a pivotal link between Data Engineering teams and business stakeholders to facilitate successful technology delivery across digital products
• Manage and prioritize data engineering product backlog, ensuring alignment with organizational objectives
• Author user stories and acceptance criteria, leading refinement sessions and sprint planning
• Lead Agile ceremonies including daily standups, sprint reviews, and retrospectives to ensure smooth delivery
• Utilize data and AI tools to analyze issues, optimize workflows, and maintain high quality in product artifacts

Requirements for the Technical Product Owner:
• Proven experience in stakeholder interaction and managing product backlogs in an Agile environment
• Strong documentation skills and the ability to communicate complex technical requirements effectively
• Proficiency with SQL, data engineering processes, and related technologies such as Azure SQL, Data Factory, SSIS, and Azure Data Lake
• Familiarity with Microsoft tech stack and data delivery tools is highly preferred
• Solid understanding of data engineering concepts and successful delivery of technical products

What's in it for you?
• Opportunity to work remotely with flexible hours, supporting a dynamic team that values innovation and autonomy
• Competitive pay rate of $60-68/hr, leading to an annualized salary of approximately $135,000 + 10% STIP
• Be part of a company with a strong focus on data-driven solutions and cutting-edge technology adoption
• Gain hands-on experience with AI-driven processes and advanced data engineering tools

Why IDR?
• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
REMOTE

AI Research Scientist | Machine Learning | Deep Learning | Natural Language Processing | LLM | Hybrid | San Jose, CA

Title: AI Research Scientist

Location: San Jose, CA

Responsibilities:

• Design, execute, and analyze machine learning experiments, establishing strong baselines and selecting appropriate evaluation metrics.
• Stay up to date with the latest AI research; identify, adapt, and validate novel techniques for company-specific use cases.
• Define rigorous evaluation protocols, including offline metrics, user studies, and adversarial (red team) testing to ensure statistical soundness.
• Specify data and annotation requirements; develop annotation guidelines and oversee quality control processes.
• Collaborate closely with domain experts, product managers, and engineering teams to refine problem statements and operational constraints.
• Develop reusable research assets such as datasets, modular code components, evaluation suites, and comprehensive documentation.
• Work alongside ML Engineers to optimize training and inference pipelines, ensuring seamless integration into production systems.
• Contribute to academic publications and represent the company in research communities, as needed.

Educational Qualifications:

• Ph.D. in Computer Science, Artificial Intelligence, Machine Learning, or a related field is strongly preferred.
• Candidates with a master’s degree and exceptional research or industry experience will also be considered.

Industry Experience:

• 3–5 years of experience in AI/ML research roles, ideally in applied or product-focused environments.
• Demonstrated success in delivering research-driven solutions that have been deployed in production.
• Experience collaborating in cross-functional teams across research, engineering, and product.
• Publications in top-tier AI/ML conferences (e.g., NeurIPS, ICML, ACL, CVPR) are a plus.

Technical Skills:

• Strong foundational knowledge in machine learning and deep learning algorithms.
• Hands-on experience with PEFT/LoRA, adapters, fine-tuning techniques, and RLHF/RLAIF (e.g., PPO, DPO, GRPO).
• Ability to read, implement, and adapt state-of-the-art research papers to real-world use cases.
• Proficiency in hypothesis-driven experimentation, ablation studies, and statistically sound evaluations.
• Advanced programming skills in Python (preferred), C++, or Java.
• Experience with deep learning frameworks such as PyTorch, Hugging Face, NumPy, etc.
• Strong mathematical foundations in probability, linear algebra, and calculus.
• Domain expertise in one or more areas: natural language processing (NLP), symbolic reasoning, speech processing, etc.
• Ability to translate research insights into roadmaps, technical specifications, and product improvements.

AI Research Scientist | Machine Learning | Deep Learning | Natural Language Processing | LLM | Hybrid | San Jose, CA

Digital Analytics Manager (Hybrid)

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Digital Analytics Manager on our Scientific Publication team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

This role applies digital analytics to JAMA Network's social
media and communications strategy, independently managing complex tasks and
workflows, and delivering insights that enhance engagement and visibility. This
role drives innovation by proposing and implementing new approaches, and by
researching and recommending emerging analytics tools that align with JAMA Network's business goals. The role is responsible for
delivering quantifiable impact, improving operational efficiency, and
continuously optimizing audience engagement.

RESPONSIBILITIES:

• Apply analytics and data intelligence approaches to identify predictive insights and trend forecasts that inform content planning, audience targeting, and continuous performance optimization.
• Propose and implement innovative methods, including AI tools, automation, and advanced dashboards, to enhance social media workflows, operational efficiency, and content lifecycle management.
• Document and maintain scalable workflows, automation protocols, and system integrations to support long-term growth.
• Research, evaluate, and recommend new platforms or tools to ensure JAMA and the JAMA Network remain at the forefront of data-driven communications.
• Translate analytics findings into actionable recommendations for posting cadence, platform usage, and engagement tactics.
• Partner with the digital analytics team to monitor, analyze, and report on social media and news media performance across all key platforms.
• Conduct competitive benchmarking and social listening to identify emerging opportunities and inform proactive content and global engagement strategies.

• Partner with the Manager in scheduling and distributing editorial content across JAMA Network's social media platforms, aligning with audience behavior and engagement trends.
• Design and produce compelling, high-quality social media content, ensuring consistency with brand identity and audience expectations.
• Continuously monitor emerging social media platforms, tools, and trends, both domestically and internationally, to proactively identify opportunities for innovation and audience expansion.

• Collaborate with the communications team to amplify global earned media coverage of JAMA Network journals across digital platforms, including integration into content calendars.
• Monitor media coverage and sentiment using digital monitoring tools and compile regular reports to assess reach, tone, and impact.
• Track and analyze media engagement metrics to evaluate campaign effectiveness and inform future outreach efforts.
• Leverage intelligence insights to identify emerging trends and international developments that may influence public perception, media narratives, or communications planning.

REQUIREMENTS:

1. Bachelor's degree required.

2. 5+ years of experience in social media, marketing, or communications, with strong knowledge of platform best practices.

3. 3+ years of experience in applying data analytics to communication work, including working knowledge of SQL (relational databases, Pivot Tables), and experience with dashboard development (e.g., GA4, Looker Studio, Tableau).

4. 2+ years of hands-on experience with automation tools and workflows, with the ability to support implementation of AI-driven solutions.

5. Strong analytical and problem-solving skills, with the ability to manage complex tasks, prioritize effectively, and continuously optimize processes.

6. Proven ability to translate data into actionable recommendations for communication planning.

7. Excellent written and verbal communication, combined with strong teamwork skills, for effective cross-functional collaboration.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $85,680.00 - $113,526.00. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION