Engineering Journal Jobs in Melrose

Job Opportunity: VP – P&C Insurance Technology Delivery (U.S. Operations)

We are seeking a dynamic and accomplished VP – P&C Insurance Technology Delivery to lead large-scale technology delivery, client engagement, and capability expansion across our U.S. operations. This executive role demands a visionary leader with deep P&C expertise, strong delivery governance, and the ability to drive innovation, business growth, and exceptional client value.

Technical Excellence & Governance

Lead and guide platform implementations across Guidewire, Duck Creek, and other P&C products.

• Define and implement strong SDLC, release, and configuration management processes.
• Govern audits, certifications, compliance assessments, and risk controls.
• Evaluate emerging tools and technologies shaping the P&C insurance landscape.
• Support teams in defining robust technology architectures and participate in client ARBs.

Client Engagement & Business Growth

• Serve as the primary onshore executive partner for senior client stakeholders.
• Collaborate with sales and account leadership to drive revenue growth and profitability.
• Lead RFI/RFP responses, solution demos, POCs, and client governance forums.
• Own operational KPIs spanning client satisfaction, financial outcomes, and team performance.
• Create POVs and proactive strategic recommendations for quarterly/monthly client governance.

Onshore–Offshore Delivery Management

• Oversee seamless delivery across global/offshore teams with mature governance models.
• Manage staffing, talent fulfillment, and visa readiness for large programs.
• Drive Agile methodology adoption and engineering best practices.
• Lead Managed Services engagements across Applications and Infrastructure domains.

Additional Executive Responsibilities

Strategic Leadership & Portfolio Management

• Direct strategic product and platform builds aligned with client and organizational priorities.
• Lead diverse delivery portfolios across high-value strategic accounts.
• Develop and execute scalable, future-ready technology strategies.
• Track performance metrics, budgets, staffing plans, and resource optimization.
• Govern large-scale greenfield, modernization, and legacy transformation initiatives.

Capability Development & Leadership

• Establish and scale onshore technology consulting and delivery capability.
• Hire, mentor, and lead senior leaders and cross-functional teams.
• Define organizational structures, drive career growth, and manage performance.
• Build and nurture Communities of Practice (CoPs) across engineering, analysis, and quality.
• Promote continuous learning, innovation, and knowledge sharing.

Stakeholder Management & Collaboration

• Advise senior leadership on technology strategy and delivery excellence.
• Work closely with ADM/AMS teams to identify product gaps and market opportunities.
• Contribute to building strategic offerings and go-to-market initiatives.
• Foster innovation and operational efficiency through close partnership with internal and external stakeholders.

Must-Have Qualifications

• B.Tech./B.E. or M.Tech./M.E. from a recognized institution.
• 25+ years of IT services experience across applications and infrastructure delivery.
• 15+ years working with P&C insurance clients (Specialty or Large Commercial preferred).
• Proven leadership of large, complex client delivery engagements.
• Strong expertise in AWS or Azure cloud environments.
• Deep knowledge of Agile delivery and global delivery frameworks.
• Excellent communication, executive presence, and stakeholder management skills.

Required Qualifications

• Experience with Guidewire, Duck Creek, and other core P&C platforms.
• Leadership of small to very large delivery teams in hybrid/onshore–offshore models.
• Exposure to digital transformation, data analytics, and emerging insurance technologies.

Our client is a leading developer and supplier in the global automation market, they are seeking a driven Account Manager to support and grow Factory and Process Automation business in the Boston region. This role offers the opportunity to manage and expand existing accounts, develop new business, and introduce cutting-edge products and custom engineering solutions across a wide range of industries.

They offer a competitive salary, comprehensive benefits, a strong PTO plan, a supportive work environment, and unparalleled technical support—along with ongoing professional development to help you succeed. If you have a proven track record in industrial automation sales and are motivated to grow with a company known for innovation and expertise.

Account Manager – Responsibilities

The Account Manager is responsible for overall account management and revenue growth within an assigned territory. This includes developing and maintaining strong customer relationships, identifying new business opportunities, and delivering innovative automation solutions.

Key responsibilities include:

• Grow existing accounts while developing new accounts within the assigned territory.
• Conduct sales calls and technical presentations at designated target accounts.
• Present new products and solutions to existing customers and emerging markets.
• Work closely with customers to define application and product requirements.
• Provide ongoing customer support, including pricing, quotations, delivery coordination, and technical assistance.
• Expedite orders in coordination with purchasing and manufacturing teams.
• Deliver product updates and technical training to customers.
• Maintain accurate records, report sales activities, and manage target accounts using the company’s CRM system and four-week planning calendar.

Qualifications

Required:

• Bachelor’s degree in Engineering, preferably Electrical or Mechanical, or equivalent technical sales experience.
• Min of 5 years experience selling complex technical solutions; industrial sales experience strongly preferred.
• Proven track record of meeting or exceeding sales quotas.
• Experience using CRM systems, managing sales pipelines, and territory management
• Ability to travel regionally approximately 50% of the time.

Preferred:

• 3–5 years of experience in industrial automation sales.
• Experience selling into one or more of the following markets:
• Original Equipment Manufacturing (OEM)
• Automotive Manufacturing
• Material Handling Machinery
• Autonomous Vehicle Technology
• IIoT / Industry 4.0
• Packaging Machinery
• Mobile Equipment
• Semiconductor and electronics industries

Join a leading pharmaceutical company’s Data Science team, where you’ll drive and lead advanced analytics across Marketing, Sales, and Access. As Associate Director (Or Sr Manager), A HIGH LEVEL INDIVIDUAL CONTRIBUTOR, you’ll lead strategic initiatives from predictive modeling and personalization to field force optimization, delivering scalable solutions that inform commercial decisions and enhance patient engagement. Deep experience in pharmaceutical marketing analytics is essential to translate brand strategy into actionable insights.

Keywords: MMM, Next Best Action, NLP, Data Science, HCP, GenAI

Location: Onsite 3 days a week in Cambridge, MA

Key Responsibilities

• Lead development and deployment of predictive models, segmentation, NLP, and GenAI tools to solve complex commercial challenges
• Translate pharmaceutical brand objectives into analytics frameworks across marketing, sales, and access
• Design and operationalize Next Best Action strategies to boost omnichannel engagement and HCP ROI
• Build and scale Patient 360 models and targeting algorithms for AI-driven lead generation
• Guide stakeholders through insight activation and integration into workflows
• Champion model governance, experimentation, and analytical rigor
• Collaborate with IT to develop ML Ops environments and productized solutions
• Manage external analytics partners and ensure alignment across data engineering, insights, and compliance

Who You Are

A strategic data scientist with strong business acumen, leadership presence, and deep experience in pharmaceutical marketing analytics. You thrive at the intersection of data and action, delivering measurable impact.

Qualifications

• 5+ years in analytics role within pharmaceutical industry
• Proven experience in pharmaceutical marketing analytics, including brand strategy, HCP engagement, and omnichannel optimization
• Expertise in NBA, MMM, supervised/unsupervised learning, A/B testing, time-series forecasting
• Success in marketing mix modeling, decision engines, and GenAI product design
• Proficient in Python, R, SQL, Snowflake; skilled in Power BI or Tableau
• Familiarity with APLD, PlanTrak, claims, and specialty pharmacy datasets
• Strong communicator with executive presence and cross-functional influence

Send resume to

Associate Director of Member Engagement & Enablement

Associate Director of Member Engagement Enablement

1) deeply understand our members

2) set our member engagement and experience strategy, including the measures of performance that drive value, both enterprise-wide and for key strategic initiatives

3) provide the support, guidance and insights to help the business achieve those levels of performance;

4) partner with enterprise technology to build and manage the next generation of member engagement capabilities and infrastructure; and

5) operationalize our member engagement programs by coordinating across clinical, service, analytics, marketing, enterprise technology to deliver seamless member engagement interventions that produce measurable impacts and resonate in the market.

Reporting to the Vice President of Member Engagement, Experience, and Advocacy, the Director of Member Engagement Enablement is responsible for supporting the team’s charter by delivering on the 4th pillar. This person will partner deeply with enterprise technology to help scope, design and build the next generation of our consumer engagement infrastructure, leveraging the insights and needs of the entire MEEA team – especially member engagement programs and consumer research and performance measurement – as well as those of the broader organization to helps us advance our core member engagement-driven strategic imperatives, which includes member navigation.

Key responsibilities include:

• Lead the consumer experience and engagement ‘enablement’ strategic portfolio project work project:
• Be the day-to-day business lead for the staged build of our core member engagement operational data platform
• E.g. ensure the phasing aligns with our strategic business needs and use cases, aware of interdependencies with other projects, vendors and partners in their own phases of development
• E.g. ensure all business use cases and needs across the organization are understood, represented and included for prioritization and then explaining the business rationale behind prioritization decisions to all stakeholders
• Be the day-to-day business lead for our email/SMS
• Design and advance future consumer engagement enablement strategic projects
• In support of our current and developing member engagement programs, and in partnership with the Associate Director of Member Engagement Programs, lead the work to ensure seamless data flow and integration across various engagement platforms including but not limited to CRM, omni-channel communication orchestration engines, and analytics platforms.
• Evaluate and consider emerging tools such as (AI, personalization engines, CRM/CMS innovations) for relevance and scalability
• For example, partner with the Associate Director of Member Engagement Programs and colleagues in Performance Measurement and Improvement (PMI) and Health and Medical Management to evaluate new machine learning and CenAI algorithms/tools that identify key points on members’ clinical journeys, the most impactful opportunities for navigation/guidance/intervention and how to prioritize across multiple clinical pathways when a member has multiple conditions, as well as factoring in other key interactions with BCBSMA to maximize relevance, strengthen our relationship with the member and increase the impact of engagement.
• Champion and prioritize AI, automation and self-service functions across all relevant domains and purviews above.

Qualifications:

• Bachelor’s degree required
• Minimum 10 years of experience in health-related technology roles, with a strong preference for health plan experience and the deep understanding of health plan core technologies, data structures, formats and uses (for BCBSMA this means working knowledge and/or use of: DAL/CAR, RTMS, EDI, EAH, MSST and Data warehouse
• Preferred areas of specialization include (but not limited to): consumer experience and/or digital and marketing technologies; health plan analytics and performance measurement (actuarial, consumer experience, provider performance)
• Deep understanding of the marketing, service and CX technology landscape, including CRM, and email/SMS tools, and customer data technologies.
• Familiarity with agile methodologies and experience embedding agile practices in business teams
• Experience with corporate strategy and portfolio processes
• Strong technical expertise and acumen, with a demonstrated ability to deliver business value through technology
• Proven track record of delivering business-focused results through cross-functional partnerships across a matrixed organization
• Ability to generate trust, influence, and build alliances with dependent stakeholders and business partners.
• Excellent leadership and staff management skills
• Experience communicating and visualizing complex and abstract concepts as well as story-tell to all levels/knowledge-levels in a way that resonates.

Are you an experienced Field Engineer 2 Civil with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Field Engineer 2 Civil to work at their company in Burlington, MA.

Position Summary: This is a project assignment with the possibility for a temporary to permanent position in the future, though no guarantees can be made. We are seeking an experienced professional with a background in linear water rehabilitation, particularly sewers, for an onsite role in a sewer rehabilitation project for a utility client in Boston.

Primary Responsibilities/Accountabilities:

• Provide Owner's representative services and review drawings, RFIs, etc., to offer technical support to main contractors in the field.
• Coordinate with the design engineer office to determine necessary changes.
• Provide subcontractors with information and direction according to contract specifications to ensure work proceeds as scheduled.
• Interpret technical requirements and provide solutions in collaboration with the Project Department Engineer and Discipline Superintendent.
• Direct work as assigned and consistent with the company's contractual commitments.
• Perform subcontract administration of discipline-specific or assigned procurements.
• Interpret and administer fundamental commercial issues.
• Provide technical direction/interpretation of design drawings and specification requirements.
• Perform fundamental design checks and redesign in the field without supervision.
• Monitor discipline construction activities for compliance with the CPM schedule.
• Prepare and issue all discipline extra work authorization requests with the approval of the Project Field Manager.
• Maintain a daily log for site record purposes and complete quantity take-offs as required.
• Review all subcontractor progress payment requests for acceptance.
• Monitor technical service representative daily logs and review/approve their timesheets.
• Direct site document control activities for design documents.
• Assist Field Quality Assurance Manager in performing inspections and verification of tests.
• Adhere to safety and quality standards as appropriate for the level of duties and accountabilities.
• Support continuous improvement efforts and manage change associated with the implementation of improvements.

Qualifications:

• 2 to 6 years of construction management and/or design experience in similar facility construction.
• Knowledge of cost control, scheduling, engineering drawings, and other documents.
• Ability to perform material takeoffs and field estimates.
• Strong communication and organizational skills.
• Familiarity with safety regulations and discipline engineering experience.
• Supervisory skills and contract administration experience.
• Professional Engineer (PE) license preferred.

Role:

The Technical Product Manager, Functional AI, will lead the definition and delivery of AI solutions that transform our core business functions, including Finance, HR, Legal, Marketing, and others. This role bridges functional expertise and technical execution—partnering with business leaders to identify opportunities, shaping requirements into scalable AI solutions, and ensuring adoption that delivers measurable value. The Technical Product Manager will collaborate closely with engineers and data teams to design, pilot, and scale solutions, while maintaining clear visibility into ROI and impact for leadership. Success in this role requires strong product management discipline, applied AI expertise, and the ability to translate complex technical concepts into business outcomes.

Responsibilities:

Product Management & Business Partnership:

• Lead discovery and scoping sessions with business stakeholders across corporate functions (Finance, HR, Marketing, etc.) to identify high-value AI opportunities.
• Build strong relationships with functional leaders to understand workflows, pain points, and success measures.
• Translate business requirements into clear technical requirements that guide design, engineering, and vendor evaluation.
• Drive user experience design by ensuring solutions are intuitive, accessible, and aligned with employee needs.
• Prepare clear documentation of requirements, workflows, and decision rationale to support transparent delivery.
• Lead Agile sprint planning, backlog grooming, and retrospectives to ensure timely and high-quality delivery of product features in collaboration with cross-functional teams.

AI Solution Design & Delivery Support:

• Partner with engineers to shape solution approaches, balancing build/buy/partner considerations.
• Contribute to solution architecture discussions, ensuring designs are scalable, secure, and compliant with standards.
• Collaborate closely with delivery teams to validate functionality against requirements, proactively evaluate feature effectiveness and accuracy, and resolve scope or design ambiguities to ensure product quality and alignment with user needs.
• Support testing, pilot deployment, and adoption efforts, incorporating user feedback into iterative improvements.
• Document and communicate lessons learned, value metrics, and impact stories to demonstrate business outcomes.

Value & Impact Measurement:

• Define success metrics and measurable outcomes for each AI initiative in partnership with business stakeholders.
• Work closely with the Data Analytics team to design and maintain value tracking reports and dashboards.
• Monitor adoption, efficiency gains, and ROI, and proactively identify areas for improvement.
• Present value realization updates to leadership, ensuring clear visibility into the business impact of AI solutions.

Qualifications:

• At least 5 years of experience in technical product management with a minimum of 2 years in AI-related products.
• Bachelor’s and Master’s in Computer Science, Physics, Engineering, or associated quantitative fields.
• Have proven experience and knowledge of corporate functions (Finance, HR, Legal, Marketing, etc.)
• Exceptional facilitation and communication skills—comfortable running discovery sessions, white-boarding with PMs, and demoing prototypes to senior leaders.
• Demonstrated product-management mindset: roadmap ownership, KPI definition, and budget/risk trade-off communication.
• Hands-on experience leading change initiatives and measuring adoption by teams.
• Strong analytical and problem-solving skills
• Excellent communication and collaboration skills
• Ability to articulate technical concepts to non-technical stakeholders
• Deep understanding of AI applications, tools, and methodologies
• Proven ability to apply AI/ML techniques (e.g., NLP, document intelligence, predictive modeling, generative AI) to solve business problems in corporate functions.
• Hands-on experience with modern AI/ML tools and platforms (e.g., OpenAI, Azure AI, AWS SageMaker, AWS Bedrock or similar).
• Familiarity with the latest trends in AI (e.g., agentic AI, multimodal models, RAG) and ability to evaluate their relevance for client use cases.

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.

Suffolk – America’s Contractor – is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.

The Role:

Suffolk is seeking people who are bold. Curious. Innovative. Caring. Looking for the career opportunity of a lifetime. We’ll challenge and inspire you to be your very best. We’ll embrace what makes you unique and lift you up as you take chances. Here, you’ll find a place where you can act with purpose and integrity, bringing intelligence and grit to every aspect of your job. Join us for the chance to achieve your ambitions and build your legacy.

The Director of Preconstruction is a critical team member responsible for overseeing project strategy development, management of risk, fostering business growth, and creating and advancing relationships with clients and partners. This role is responsible for leadership and guidance of a team of preconstruction managers.

Responsibilities:

• Lead team responsible for responses to RFPs and position SCCI as a contract partner of choice
• Build and maintain relationships with all internal and external stakeholders
• Coordinate closely with Lead Estimators to establish continuously refined scopes of work
• Coordinate closely with Operations’ client account managers to help ensure consistency of service
• Coach, mentor, and develop preconstruction management team
• Facilitate relationships between preconstruction managers, Operations teams, planning teams, digital engineering, Suffolk Design, and marketing teams
• Coordinate work with internal departments to leverage the use of company tools
• Direct continuous improvement and change management processes within the department
• Participate in Go/No Go Process for new client pursuits
• Oversee prequalification progress and tracking of awarded trade partner contracts
• Establish and ensure conformance with SCCI general conditions staffing models
• Serve as final
• Oversee coordination of bid forms, bonds and insurance requirements for the bid
• Create and manage preconstruction services proposals
• Take part in client presentations and attend interviews
• Oversee coordination of trade contract production in accordance with SCCI SOPs
• Manage communication with clients through award decision after bid submissions
• Exhibit and Reinforce SCCI Core Values

Qualifications:

• Bachelor’s Degree, preferably in Civil Engineering, Construction Management, Architecture or related field
• 15 or more years of experience in Estimating, Procurement, or Project Management
• Demonstrated communication and presentation skills
• Collaborative leadership style
• Deep technical knowledge of construction with experience in data centers preferred
• Understanding of market conditions and ability to foster competitive advantage
• Experience in all aspects of preconstruction to include scheduling, staffing, and risk management
• Experience working with and leading geographically dispersed teams is preferred
• Experience with design-build project delivery is preferred

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Millwork Recruiting Source is leading a search for an experienced Project Manager in the architectural millwork industry to support a well-established, growth-oriented client headquartered in New Jersey as they expand their footprint in the Boston market.

This is a high-impact opportunity for a proven Project Manager who thrives in fast-paced commercial environments and has successfully managed office fit-out and custom millwork projects contracted through General Contractors, with direct exposure to architects and design teams.

Why This Opportunity Stands Out

• Strategic market expansion in Boston with strong backing from an established NJ headquarters
• Boston area based, working from your home office
• Manufacturing, engineering, and production support handled through the NJ facility
• High-profile commercial interiors and custom architectural millwork projects
• Competitive compensation and comprehensive benefits package

What You’ll Be Doing

As the Project Manager, you will be responsible for managing projects from award through close-out, acting as the primary liaison between the client, GC, architects, and internal teams.

Key responsibilities include:

• Managing commercial architectural millwork and office fit-out projects from kickoff through installation
• Coordinating directly with General Contractors, architects, designers, and internal engineering teams
• Developing and maintaining project schedules, budgets, and scopes of work
• Reviewing architectural drawings, specifications, and shop drawings
• Managing RFIs, submittals, change orders, and project documentation
• Conducting site visits as needed and supporting field coordination
• Ensuring projects are delivered on time, within budget, and to quality standards
• Serving as a trusted representative of the company in the Boston market

What We’re Looking For (Must-Haves)

• Proven experience as a Project Manager in the architectural millwork industry (mandatory)
• Demonstrated success managing GC-contracted office fit-out and custom millwork projects
• Experience collaborating with architects and design professionals
• Strong understanding of millwork manufacturing workflows and field installation
• Excellent communication, organization, and problem-solving skills
• Ability to work independently in a remote/home-office environment
• Located in or near the Greater Boston area

Compensation & Benefits

• Salary Range: $130,000 – $160,000 (DOE)
• Full health insurance coverage
• 401(k) plan
• Paid Time Off (PTO)
• Expense reimbursement
• Long-term growth potential with a respected millwork organization

Interested?

If you’re an experienced architectural millwork Project Manager looking to play a key role in a growing Boston operation—this is the opportunity to explore.

Title: UX Content Designer
Remote: East Coast Hours
Pay: $59 - 64 per hour
Duration: 9 month contract

Job Description:

The Planet Group is seeking a UX Content Designer to partner with cross-functional teams to create clear, effective, and user-focused content for digital products. In this role, you will collaborate closely with product owners, designers, engineers, analysts, researchers, and other content designers to shape intuitive product experiences. You will also work with insurance product subject matter experts (SMEs) to understand business requirements and translate complex information into simple, meaningful content for users.

• Partner with product owners, designers, engineers, analysts, researchers, and content designers to support product development.

• Collaborate with insurance product SMEs to understand requirements and translate them into user-centered content.

• Identify opportunities to improve the user experience through strong content strategy and information architecture.

• Write clear, concise, and effective content that aligns with established tone, voice, and brand standards.

• Apply language best practices for digital platforms and channels.

• Continuously evaluate UX effectiveness and incorporate user feedback to improve and optimize content.

• Bachelor’s degree in English, Communications, Journalism, or a related field, or equivalent work experience.

• Experience writing content for digital applications (productivity application experience is a plus).

• Strong collaboration skills and the ability to work with cross-functional teams.

• Experience applying content strategy methods and tools, including:

  • Content audits

  • Competitive assessments

  • Quantitative analysis

  • Gap analysis

  • User research

  • Persona development

• Strong analytical skills with the ability to synthesize complex information.

• A portfolio of written work demonstrating creativity, business impact, and measurable results.

• Stakeholder relationship management: Ability to effectively communicate and collaborate with product and business owners while building strong working relationships.

• Agile environment experience: Ability to navigate competing priorities, legacy decisions, cross-departmental initiatives, and evolving stakeholder needs.

• Systems thinking: Ability to understand complex product ecosystems, user roles, and system requirements.

• Design communication: Ability to clearly articulate content design decisions and best practices while proactively seeking feedback.

• Experience working with data-heavy enterprise systems or internal tools designed to improve employee efficiency.
  
  #CDM

Salary Range $23.00 - $34.50/hr

Location: Lynn, MA (PriceRite of Lynn)

At Price Rite, our purpose is to care deeply about people, helping them to eat well and be happy! We want everything you do as a Price Rite Team Member to support that purpose and our overall values.

On your journey at Price Rite, you will learn a variety of departments, and skills necessary to be successful in retail grocery. Whether you are looking for a long-term career, or with Price Rite for summer work, we believe in cross training our team to allow us to deliver an outstanding shopping experience to our customers.

To support our purpose, we have established our Service Priorities to help empower our team to meet our customer needs on a daily basis. Our service priorities are:

• Safety
• Friendliness
• Presentation
• Efficiency

Working at Price Rite is more than a job or career, it's a rewarding experience. Price Rite offers many great perks and benefits for their team; opportunities to give back to the community in which we serve and cost saving programs designed to save you money, work/life balance, recognition and many other programs making Price Rite a great place to work and build a career.

Job Summary: Manages the performance of all aspects of Front End Operations, including cash management, bookkeeping, front-end service, and payroll. Coordinates community and store event programs throughout the store.

Minimum Required Qualifications: The minimum required qualifications for this position include, but are not limited to, the following:

• Directly supervises cashiers, bookkeepers, front-end supervisors.
• Associate Degree (A.A.) from two-year College or university; Five (5) years related experience and/or training; or equivalent combination of education and experience. Computer skills a must. Background in store operations and work scheduling required.
• Ability to read and interpret general business reports, technical procedures, or governmental regulations.
• Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• While performing the duties of this job, the associate is regularly required to sit and talk or hear. The associate if frequently required to walk, stand for a minimum of 4 hours and sit. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually moderate.

Essential Job Functions: Performance of the essential functions of this position require the Team Member to possess the minimum qualifications listed below. These functions include, but are not limited to, the following:

• Maintains security of all store systems, including IBM, Wakefern Applications, IBM and DSD.
• Ensure proper maintenance of job-related equipment and proper usage.
• Reviews and performs the necessary corrective action for the following areas: Transaction journals, check override reports, negative entries, cash control, refunds, promotions, mystery shopping, and Front End Culture standards.
• Maintains all Shrink Initiatives.
• Ensure that all Host Trax and Smart Store procedures are followed.
• Achieve or surpass department productivity and payroll goals.
• Submission of reports to store and corporate management for key indicators.
• Ensures all company policies such as check cashing, refunds, exchanges, and gift certificates are administered as per company policy.
• Ensure compliance with Wakefern Food Corporation, state and company QA and sanitation standards.
• Maintain cash handling procedures.
• Recruiting, training and development of all department personnel.
• Manage others and adhere to company Human Resources and Personnel policies and procedures as well as state and federal labor laws.
• Insures all training programs for front-end personnel, bookkeeping, and payroll are administered and documented.
• Troubleshoot system/hardware issues as they pertain to operations.
• Communicate to store management and corporate staff on any issues affecting front-end operations.
• Counsel associates who do not meet performance standards.
• Ensure customer satisfaction by providing superior service level.
• Educate customers with proper signage concerning events and programs.
• Analyze financial and operational processes for cost savings.
• Meet financial goals as outlined in annual budget.
• Handle customer complaints as per company standards.
• Has a Company recognized Food Safety Certification and/ or can successfully complete training to receive and maintain a Company recognized Food Safety Certification.
• Other duties as assigned

Important Disclaimer Notice: The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Associate may be required to perform. The employer reserves the right to revise this job description at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment.