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Job Title: Distribution and Marketing Data Product Manager

Division: Beazley Shared Services - Data Management

Location: Multiple Locations, US

Hybrid Role

Reports To: Head of Data Products

Key Relationships: Chief Data Office, Data Leadership Team, Data Owners, Distribution and Marketing, CRM, Data Governance and Quality, Data Stewards, Data Architects, Delivery Team members, Technology Team, Finance, Underwriting, Operations and other Business Stakeholders

Beazley:

Beazley is a global specialist insurance company with over 30 years' experience helping people,

communities, and businesses to manage risk all around the world. Our products are wide ranging from cyber & tech to marine, healthcare, financial institutions, and contingency, covering risks like the weather, film production or protection from deadly weapons.

We are a flexible and innovative employer offering a friendly, collaborative, diverse and inclusive work environment. We encourage applications from all backgrounds. Collaboration in office spaces is important and we use a hybrid approach with a minimum of 2 days in the office per week.

We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 1500 of us working around the world. Employee's diversity, experience and passion allow us to keep innovating and moving forward, delivering the best. We hire people with wide perspectives, and we have set bold diversity targets as we work towards excellence.

Data @ Beazley:

Our Data team supports Beazley's vision by...

* Being bold through pioneering & championing an exciting vision of how people interact with data

* Facilitating innovation by leading the pace of change in data & analytics, and facilitating the latest capabilities and innovative technologies

* Doing the right thing by providing a controlled working data environment that allows all business domains to thrive independently

* Being the single source of truth for enterprise-wide reporting metrics and KPIs

Our Data team is located at multiple offices across UK, Europe and the US. The specified home office location options provide the best balance for being co-located with key Data Office colleagues and business stakeholders.

The Role:

Data is one of Beazley's greatest assets and this roles is critical to supporting our Distribution and Marketing insights, which includes Customer, Broker and Marketing data. We're seeking a strategic and technically savvy Data Product Manager to lead the strategy, development and evolution of data products and insights that empower our distribution and marketing teams. This role is critical to aligning our data, unlocking insights, and informing growth opportunities across our specialty portfolio. In this role, you will also work to mature data literacy and capabilities as Beazley undertakes a significant investment in modernization, enabling you to embed a culture of data excellence and innovation in our delivery.

Key Responsibilities:

• Partner with the global Distribution and Marketing team to understand, prioritize and develop data products and insights that support their business strategy.

• Build and own a roadmap to provide regular updates on delivery commitments for data products, insights, enhancements and queries.

• Manage stakeholder relationships to support the growth strategy for Beazley customers, brokers, teams and products.

• Produce insights and key data trendsthat highlight business performance, RoI, efficiencies and game-changing growth opportunities.

• Inspire the adoption and use of insights to drive decisions in investment and operations that improve efficiency and drive growth by leading demonstrations and hands on training sessions.

• Lead a team of Product Owners, Product Analysts, Business Analysts and a development team to deliver and maintain data products and insights; maintaining a backlog of work within Jira.

• Represent the business in data governance discussions, escalating issues as appropriate.

• Ensure that data product development considers policy, methodology and standards, and ensure these are adhered to during product development.

• Evaluate the performance of your data product portfolio against KPIs defined by the business and provide feedback on the value delivered.

• Proactively anticipate business needs and look for opportunities to bring innovation or new approaches into the user design, experience, product development and insights.

• Relentlessly focus on the Distribution and Marketing team as a customer, delivering high quality data and insights that are clear and inspire action.

• Partner with the Data Governance Group and CRM solution team (Customer Relationship Management) to drive improvements in our Customer and Broker data quality through MDM and other tools.

• Provide leadership, direction, development and support to direct reports (including off-shore resources).

Essential Criteria:

• Bachelor's degree in Business, Marketing, Data Science, Computer Science, Economics, Statistics or related field; Master's degree preferred

• Proven experience in data product management, marketing analytics or distribution strategy, preferably in insurance or financial services

• Experience working with data, building data models, and sharing insights

Skills and Abilities:

• Strategic and curious with the ability to design and develop data and insights that support our Distribution and Marketing team's goals, planning, performance and incentives that drive growth

• Understand the specialty insurance market, customer segmentation and distribution channels, with experience in North America, Lloyd's, Retail and Wholesale markets preferred

• Ability to lead workshops that help your stakeholders identify data needs and articulate their desired user experience, with the ability to build dashboards preferred

• Strong organization and communication skills with the ability to direct work, document requirements and present demos

• Advanced technical skills with the ability to dive into the data, identify anomalies, and provide high quality, trusted data

• Understanding of Specialty Insurance principles and key drivers to create opportunities, loyalty and growth

Knowledge and Experience:

• Experience in Data Products, Data Analytics, Data Science, Statistics, Economics or related fields in Insurance, Financial or sales organizations preferred

• Strong understanding of MDM and CRM systems and their use with Customer and Broker data

• Proficiency in data visualization (Power BI), analytics platform (Snowflake), dashboard design and data storytelling

• Experience working with insurance data, and in particular a strong understanding of pipeline intelligence for sales growth/ targeting and performance

• Ability to use predictive modeling to drive an understanding of performance, customer behavior, and prospective renewals/ growth to help the Distribution Sales team focus on the best opportunities

• Experience managing relationships and teams of stakeholders, business analysts, data analysts, data architects, data modelers, data engineers and testers using agile processes

• Skills in data engineering technologies like Kafka, Snowflake / Snowpark, DataBricks, Jira and Agile principles

• Experience in managing and manipulating large internal and external datasets

• Knowledge of relational and dimensional database structures, theories, principles, and practices

• Driven and proven team player with ability to work with all levels in a highly intellectual, collaborative, and fast paced environment

• Excellent communication skills, with the ability to tailor them appropriately for different audiences, technical backgrounds, and seniority

Who We Are:

Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer.

Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons.

Our Culture

We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world. Employee's diversity, experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers.

• Be bold
• Strive for better
• Do the right thing

Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us - our ambitious inclusion & diversity and sustainability targets are testament to this.

We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success.

Explore a variety of networks to assist with professional and/or personal development. Our Employee Networks include:

• Beazley RACE - Including, understanding and celebrating People of Colour
• Beazley SHE - Successful, High potential, Empowered women in insurance
• Beazley Proud - Our global LGBTQ+ community
• Beazley Wellbeing - Supporting employees with their mental wellbeing
• Beazley Families - Supporting families and parents-to-be

We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as:

• Internal Pathways (helping you grow into an underwriting role)
• iLearn (our own learning & development platform)
• LinkedIn Learning
• Mentorship program
• External qualification sponsorship
• Continuing education and tuition reimbursement
• Secondment assignments

The Rewards

• The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization
• Attractive base compensation and discretionary performance related bonus
• Competitively priced medical, dental and vision insurance
• Company paid life, and short- and long-term disability insurance
• 401(k) plan with 5% company match and immediate vesting
• 22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefs
• Up to $700 reimbursement for home office setup
• Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance
• Up to 26 weeks of fully paid parental leave
• Up to 2.5 days paid annually for volunteering at a charity of your choice
• Flexible working policy, trusting our employees to do what works best for them and their teams

Salary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is $130,000-$150,000 per year plus discretionary annual bonus.

Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.

We are an equal opportunities employer and as such, we will make reasonable adjustments to our selection process for candidates that indicate that, owing to disability, our arrangements might otherwise disadvantage them. If you have a disability, including dyslexia or other non-visible ones, which you believe may affect your performance in selection, please advise us in good time and we'll make reasonable adjustments to our processes for you.

Job Summary:

The 2nd Shift Production Supervisor leads a multi-department team of CNC Operators and Set-Up Operators, in a high mix / low volume aerospace component manufacturing environment. This role is expected to balance expertise in set-up and operation of CNC machining for precision tolerance components, along with strong interpersonal skills to motivate the team to work toward common goals and objectives. Key responsibilities include managing the day-to-day priorities for multiple departments, cross-training staff on best practices to meet set-up and production run-times, optimizing processes through the elimination of waste, and leading lean continuous improvement initiatives. As a working supervisor, this role is expected to run production jobs and provide the necessary supervisory management to a small 2nd shift team.

This role is 100% in office at our plant in East Hartford, CT.

At HORST we offer a variety of benefits including but not limited to:

• Competitive PTO Package
• Paid Company Holidays
• 401K Match Program
• Medical, Dental, Vision Benefits
• Tuition Reimbursement/Assistance Program

Essential Job Duties:

• Conduct security, quality and EH&S audits to ensure the safety of employees on the second shift, and compliance with company and customer policies.
• Coordinate time-off requests, with attention to skills matrix, to ensure adequate staffing level across all disciplines of machine centers to meet production needs.
• Motivate team to meet daily, weekly and monthly goals and objectives. Identify waste and non-value-added tasks that interfere with objectives.
• Routinely measure, monitor, and publish the performance of all individuals on the team. Compare results against department standards. Complete periodic performance evaluations, and correct any issues in real time as needed, up to and including, disciplinary actions if needed.
• Host a daily GEMBA walk and serve as the primary conduit for all communications between operators and cross functional teams. Attend production meetings, and quality clinic/MRB meetings as needed. Collaborate with engineering, purchasing, production and sales teams to drive open issues to rapid closure.
• Partner with production control to stage daily and weekly priorities. Ensure jobs are completed on time, and productivity is sustained. Expedite jobs as necessary.
• Set-up and operate CNC machines according to operation sheet instructions. Provide technical support for team.
• Maintain ERP data integrity ensuring job punches match traveler package. Report any discrepancies that could impact job quantity or delivery.
• Develop and author standard work for the operation of production equipment. Coach and train teammates in best practices, enforcing safety, departmental and QMS polices, with the goal of process improvement, reduction in set up time, faster productivity rates, and improved quality.

Experience & Skills:

• Minimum of 10 years progressive career in the manufacturing of precision machined components in a regulated industry such as aerospace or medical. Previous experience in a high mix, low volume shop with an emphasis on lean manufacturing preferred.
• Working knowledge of ISO/AS quality standards, basic OSHA/EHS safety regulations, and a commitment to adherence of company policies.
• Advanced or expert machining skills in 1 or more disciplines. Swiss lathe, multi-axis turning, turning, milling, or grinding. Must be able to independently set-up and operate CNC equipment and provide the necessary training to others on shift.
• Experience leading and managing a small team toward common goals. An effective communicator that can build rapport with a diverse team. Previous team lead experience preferred.
• A willingness to take accountability for self and team, driving and inheriting the collective results of a department or team.
• High degree of urgency to drive operations at full speed. Keen sense of attention to detail to understand how to work with pace, not haste, avoiding careless mistakes.
• Strong understanding of operational metrics such as first past yield, efficiency, WIP aging, on-time-delivery, job cost, scrap rate, etc.
• Strong computer skills especially related to navigating ERP systems, job clocking systems, CAD/CAM software, and Microsoft products such Outlooks, Excel, PowerPoint, etc. Previous experience with EPICOR a plus.

Physical Demands:

Legend

N (Not applicable)

Activity is not applicable to this position

O (Occasionally)

Position requires this activity up to 33% of the time (0-2.5 hours/day)

F (Frequently)

Position requires this activity up to 66% of the time (2.5-5.5 hours/day)

C (Constantly)

Position requires this activity more than 66% of the time (5.5+ hours/day)

Lift/Carry 10-30lbs

F

Stand

F

Walk

F

Manually manipulate

F

Squat or kneel

O

Bend

O

Reach above shoulder

O

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Job Title: Manufacturing Engineer

Location: Fully Onsite in Farmington CT

Type: Direct Hire

Salary: $120-140K DOE Plus Bonus and Excellent Benefits (Flexible on base Salary, can go higher depending on experience)

Summary:

The Manufacturing Engineer – CNC Programming is responsible for developing, optimizing, and maintaining CNC programs and machining processes for complex, production aerospace components. This role owns the end-to-end programming and process development lifecycle, from CAM programming and tool selection through prove-out and production release, and post release support with a strong emphasis on Nickel Alloy, Titanium, Steel, Stainless Steel, and other difficult-to-machine materials.

The ideal candidate is a practical problem-solver who understands how programs behave in the real world and takes pride in delivering programs that run with few to no issues once released.

Responsibilities:

• Develop and maintain CNC programs using Mastercam software for Okuma OSP, Haas, Fanuc and Makino machines
• Coordinate with engineering group to identify required features, tolerances, and run sequences.
• Own full program creation from concept through production release and ongoing optimization
• Define machining strategies, tooling approaches, and setup concepts for complex turning operations
• Support first article builds, prove-outs, and production ramp-ups
• Optimize programs and processes to reduce setup time, improve repeatability, and ensure consistent quality
• Collaborate with operators, quality, and engineering to ensure stable, production-ready processes
• Troubleshoot and improve existing programs as needed, with a focus on root cause and long-term solutions
• Ensure programs and documentation meet aerospace quality and regulatory requirements
• Publishes operator work instructions, set up sheets, parameter sheets as necessary

What Success Looks Like

• Programs are released cleanly and run with minimal edits or intervention
• Setups are clear, efficient, and repeatable across shifts
• Operators have confidence in the programs and supporting documentation
• Production issues related to programming are rare and resolved quickly when they occur

Qualifications:

• Minimum 5 years of CNC programming experience in a production environment
• Proven history of lathe turning programming (VTL and Slant Bed)
• BS in aerospace engineering, manufacturing engineering or similar
• Experience machining Nickel alloys, Titanium and other challenging aerospace metals
• Solid understanding of CNC machining principles, tooling, and cutting strategies
• Ability to read and interpret complex engineering drawings and GD&T
• Proven ability to develop robust, repeatable machining processes

Preferred Qualifications:

• Experience with Mastercam
• Experience with Okuma, Makino, and Haas controls
• Background in aerospace manufacturing
• Ability to improve legacy or unstable existing programs and processes
• Machining background to support program prove-out (program, set-up, qualify tooling, run development pieces/qualification lot etc)

About Us

Founded in 2010, Top Prospect Group specializes in connecting high-quality candidates with top-tier clients. In 2023, we joined HW Staffing Solutions, expanding our national footprint across manufacturing, engineering, logistics, and technology.

Interested Candidates – Apply Today

Please submit:

• A clean copy of your resume
• Salary expectations
• Availability

Title: New Product Introduction Engineer

Job Summary:

The incumbent will be responsible for project management from development through production launch for new products.

Supervisory Responsibilities: None

Duties/Responsibilities:

• Collaborate with customers, marketing, sales, manufacturing, engineering, and quality engineering to shepherd new programs from concept development to commercial launch.
• Position serves in a results-driven environment and requires a team-oriented individual.
• Develop project and manufacturing costs to support sales and marketing in business case development and program justification.
• Ability to understand customer requirements and translate those requirements into a manufacturable product design.
• Establish engineering / scientific objectives for projects.
• Coordinate tooling design, fabrication, start-up, and production ramp-up then turn over to manufacturing for new programs.
• Finalize specifications, designs, and contract reviews for specific market responsibilities.
• Ability to manage multiple projects at one time to agreed timelines and budgets.
• Independently plan and execute projects – i.e., program management
• Evaluated based on execution to the project timeline.
• Evaluated based on customer satisfaction.
• Evaluated on the successful launch of products to production.

The expectations for managing the programs are:

• Manage the phase gate process from purchase order receipt, through development and production release.
• Assemble a multi-disciplinary team (assigned by department managers) to execute project activities.
• Hold a kick-off meeting to launch the project.
• Create and maintain a project Gantt chart for schedule and critical deliverables.
• Hold review meetings as programs progress towards production.
• Participate in technical meetings.
• Manage customer meetings.
• Manage suppliers in the development phase.
• Generate presentations on project status.
• Mange the hand off of a project to production and the production sign-off of a project
• Participate with the team in a “hands on” manner: assist in writing / review of documents, assist with taking product samples, machine operation, manufacturing process review, and physical review of product quality.

Required Skills/Abilities:

• 3+ years of experience in manufacturing, product realization, or an applied industrial environment.
• Experience with automotive, aerospace, or medical manufacturing and quality systems desired. Proficiency in reading engineering prints along with an understanding of geometric dimensioning and tolerancing (GD&T).
• Skilled in utilizing spreadsheets for calculations, task management, and documentation.
• Manage team priorities and open tasks.
• Able to lead team meetings.

Experience & Education Requirements:

Bachelor of Science in Engineering or ten years of experience in manufacturing and program management.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to access and navigate each department at the organization’s facilities.

Job Title: Quality Manager

Location: Fully Onsite in Farmington CT

Type: Direct Hire

Salary: $160-180K DOE Plus Bonus and Excellent Benefits

Summary

The Quality Manager leads the Quality organization across multiple facilities to ensure best-in-class performance, regulatory compliance, and operational excellence. This role is responsible for the oversight and continuous improvement of the Quality Management System (QMS), ensuring alignment with customer, FAA, industry, and company requirements.

Partnering closely with Manufacturing, Engineering, and Leadership, the Quality Manager establishes and maintains quality processes, standards, and controls that support production and drive defect prevention, risk mitigation, and cost-of-quality reduction. The role also ensures audit readiness, contract review compliance, and the development of a strong quality culture through effective training, performance management, and cross-functional collaboration.

Responsibilities

Quality Management System (QMS) Ownership & Governance

• Serve as the management representative responsible for ensuring the Quality Management System (QMS) is established, implemented, maintained, and reported in accordance with applicable standards and customer requirements.
• Develop, implement, and maintain Standard Operating Procedures (SOPs), program instructions, and quality processes.
• Proactively design and maintain robust systems to control all factors that may impact product or service quality.
• Maintain required records and documentation to ensure effective operational control and regulatory compliance.
• Recommend and communicate organizational policies and procedures aligned with industry best practices.

Quality Leadership & Operational Oversight

• Direct and manage quality team functions including inspection, material review board (MRB), final inspection, and related quality activities to support production.
• Provide technical oversight and leadership to manufacturing and engineering teams on quality initiatives.
• Interface with production personnel to address quality matters and ensure customer and compliance requirements are consistently met.
• Identify and promote cross-training opportunities to strengthen team capability and performance.
• Balance compliance requirements with operational and business objectives to support overall company performance.

Compliance, Audit & Risk Management

• Act as the primary point of contact for internal and external audits, including audit preparation, execution, and corrective action follow-up.
• Ensure compliance with customer, regulatory, and industry standards.
• Promote safe work practices and ensure adherence to OSHA, environmental, and health and safety regulations.

Customer & Contract Review

• Conduct technical reviews of customer contracts, specifications, and data packages to ensure quality and inspection requirements are clearly defined and achievable.
• Provide input on inspection methods and acceptance criteria.
• Communicate program status, risks, issues, and quality performance to leadership and key stakeholders.

Data Analysis & Continuous Improvement

• Analyze quality and operational data to assess performance, identify trends, and drive corrective and preventive actions.
• Lead and participate in Kaizen and Lean improvement initiatives to enhance quality, efficiency, and effectiveness.

Additional Responsibilities

• Perform other duties within the scope and skill level of the role to support departmental and organizational objectives.

Required Qualifications

• Bachelor’s degree in Engineering, Manufacturing, Quality, or related technical discipline.
• Minimum 8+ years of progressive experience in quality and/or manufacturing engineering within a regulated industry, including aerospace.
• Minimum 5+ years of leadership experience managing quality teams (inspection, MRB, final inspection, etc.).
• Demonstrated ownership of a Quality Management System (QMS), including implementation, maintenance, and reporting.
• Experience supporting or leading compliance to one or more of the following standards: AS9100, ISO 9001, ISO 14001, NADCAP, PPAP, FAA regulations.
• Proven experience leading internal and external audits, including corrective action development and closure.
• Strong background in contract review, technical specification interpretation, and inspection method development.
• Experience leading structured continuous improvement initiatives (Lean, Six Sigma, Kaizen, or similar methodologies).
• Strong analytical capability with demonstrated ability to interpret data, identify trends, mitigate risk, and drive corrective/preventive actions.
• Working knowledge of NDT processes, mechanical testing methods, calibration systems, and supplier quality controls.
• Proficiency with Microsoft Office and manufacturing ERP systems (JobBOSS or similar).
• Strong written and verbal communication skills, with the ability to clearly communicate risks, performance metrics, and program status to leadership and customers.
• Demonstrated ability to influence cross-functional teams, balance compliance with operational objectives, and lead without direct authority.

Preferred Qualifications

• Master’s degree in Engineering, Quality, or Business-related discipline.
• Lean Six Sigma Black Belt or equivalent certification.
• Extensive hands-on experience managing AS9100-certified QMS within aerospace manufacturing.
• Experience interacting directly with customers and regulatory bodies during audits and corrective action processes.
• Experience scaling quality systems to support growth, new contracts, or new product introduction.

ACCOUNTABILITY:

The position of Cell Leader is a key catalyst on a manufacturing Cell Team, who works in conjunction with Process Engineering, Quality Engineering, and hourly Cell associates to manufacture or assemble a component or major assembly. As such, this individual must supervise a group or groups engaged in various activities in the Operations organization, and act with urgency to direct the resolution of technical and logistics problems and the introduction of measures to improve operations and customer relations.

TYPICAL DUTIES:

• 
  
• Set work priorities aligned to satisfy company, customer demand and on-time delivery metrics. Collaborate with planner and peer Cell Leaders to schedule work through the various manufacturing work centers and manage work center to assure adequate flow of production. Manage line balance ensuring the pacing process is adequately staffed to maintain desired output levels. Hold direct reports accountable to meet Operating, OTD, Quality, and Safety metrics. Ensure direct reports are fully engaged performing value added work.
  
• Develop and implement action plans to meet department goals in the areas of labor efficiency, labor utilization, housekeeping, on-time delivery and productivity improvements. Perform regular daily audits of key processes to ensure optimum process performance and use of latest operation sheets,
  
• Maintain department/cell metrics. Ensure all direct reports understand their cell metrics and how they impact/improve each metric. Monitor Utilization rate in cell is at acceptable level (direct vs. indirect), Labor Efficiency (by person, by job), Quality Performance (Maintain Quality log), enforce work rules (breaks, cell phones, newspapers, etc.), ensure TPM/PM is being completed.
  
• Coach direct reports in maintaining accurate reporting of employee time, vouchering and work performance within the area. Develop and maintain Skills Matrix for accurate identification of workforce capabilities and cross train to support business need.
  
• Encourage employee involvement in and ownership of continuous improvement activities focused on LEAN and waste reduction. Implement and maintain 6S in Cell.
  
• Develop, plan and implement continuous quality improvement through teams within the area of responsibility to attain World Class Quality. Ensure PDR's are written quickly & thoroughly. Initiate PRB review on suspect parts in a timely manner. Support weekly PRB meetings to determine RCCA and develop rework scenarios where possible. Respond to production problems by personally investigating and resolving such problems with hourly and salaried personnel to assure a continuing flow of product. Utilize formal problem solving methodologies to discover and eliminate root cause.
  
• Actively participate, recommend, and initiate improvement in our EH&S practices and procedures.
  
• Reward and recognize associates on a regular basis and support programs that encourage employee involvement and recognition.
  

QUALIFICATIONS:

• 
  
• 5-10 years' experience working in an aerospace manufacturing environment
  
• Prior experience in a unionized facility is preferred
  
• Proficient in Microsoft Office applications
  
• Excellent process and problem solving skills
  
• Effective communication skills, including verbal (logical and organized), written, listening and presentation
  
• Experience with ERP systems
  
• Team player with strong people skills
  
• Ability to communicate with and influence employees and management at all levels
  
• Decisive and capable of dealing with conflict and resolving issues promptly
  
• Take charge individual with clear sense of urgency
  
• Proven track record of meeting commitments with the highest standards of ethics and integrity
  
• Demonstrated experience in continuous improvement initiatives, root cause corrective action methodology, visual factory management, statistical process control techniques, quality assurance processes, coaching and performance management, safety practices, operations metrics/dashboard measurement.
  

EDUCATION:

• 
  
• Bachelor's degree in Operations Management, Business Management or equivalent work experience will be considered.
  

This position is currently accepting applications.

Apply Now

*At Securian Financial the internal position title is Infrastructure Dir."

Mission

"To lead the engineering discipline that ensures Securian's technology platforms and cloud services are built and operated with uncompromising resilience, performance, and quality. This role drives the design and automation of fault-tolerant, high-availability architectures across AWS, Azure, and GCP-ensuring the enterprise meets resiliency, scalability, and efficiency expectations at every layer of technology."

Positioning

The Director of Resilience Engineering and Quality Leader is both a strategic peer and technical counterpart to the Infrastructure & Reliability Engineering Leader.

This role provides bench depth and succession coverage for REO's most technically complex domains while driving innovation in reliability, resilience, and performance practices.

• Strategic influence: Shapes cloud reliability, quality engineering, and resilience strategy across REO and Architecture domains.

• Operational authority: Leads Sr. Managers and Managers who own the execution of quality, resilience, and performance engineering capabilities.

• Enterprise collaboration: Works hand-in-hand with Technology, Solution, Business, Data, and Enterprise Architects to embed reliability and resilience as core architecture principles.

Scope of Accountability

Resilience Engineering & Cloud Reliability

• Architect and validate fault-tolerant, regionally resilient architectures across AWS, Azure, and GCP.

• Own resilience automation, chaos testing, and IaC-based recovery validation.

• Lead cross-cloud reliability design reviews and failure-mode analyses for critical systems.

Quality Engineering & Continuous Testing

• Define enterprise-wide quality engineering strategy integrated into CI/CD pipelines.

• Drive automation-first testing (functional, non-functional, performance, resilience).

• Embed observability-driven quality validation and contract testing across services.

Performance, Capacity & Efficiency Engineering

• Oversee predictive capacity planning, scaling automation, and cost/efficiency optimization (FinOps/GreenOps).

• Partner with Platform & Infrastructure teams to tune performance across application and platform layers.

• Measure and report on performance SLIs/SLAs aligned to REO's Reliability Metrics framework.

Cross-Domain Architecture Collaboration

• Partner with Enterprise Architects to codify resilience and reliability standards in technology blueprints.

• Collaborate with Technology & Solution Architects to design service reliability into delivery architectures.

• Engage Data Architects for data resilience, replication, and pipeline reliability.

• Work with Business Architects to align technical reliability goals with critical business outcomes.

Leadership & Talent Development

• Lead a team of Sr. Managers and Managers, fostering a high-performance, hands-on engineering culture.

• Build and mentor top-tier technical talent in cloud reliability, resilience, and quality automation.

• Partner with HR and REO Enablement to develop succession plans and technical competency frameworks.

Core Technical Competencies

• AWS (primary) - Multi-account design, HA architecture, region failover, resilience automation, Terraform/CDK/CloudFormation.

• Azure & GCP (secondary) - Compute, networking, and reliability constructs; hybrid cloud design and failover integration.

• Infrastructure as Code (IaC) - Deep proficiency in Terraform, policy-as-code (OPA/Conftest), drift detection, pipeline integration.

• Reliability & Chaos Engineering - AWS Fault Injection Simulator, Gremlin, steady-state hypothesis design.

• Observability & Quality Automation - OpenTelemetry, Prometheus, CloudWatch, K6, Gatling; CI/CD quality gates and dashboards.

• Performance Engineering - Load, stress, and soak testing automation; performance profiling and SLO alignment.

• Disaster Recovery Automation - Cross-region orchestration, IaC-driven DR runs, replication validation.

• FinOps/GreenOps - Cloud cost and efficiency automation, carbon-aware scaling policies.

Leadership Competencies

• Strategic Technical Leadership: Operates at the intersection of deep engineering and executive strategy.

• Multi-Domain Collaborator: Integrates reliability and resilience across architecture, operations, and business domains.

• Talent Multiplier: Develops and empowers senior managers, fostering engineering mastery and innovation.

• Credible Technical Authority: Trusted peer to Infrastructure & Reliability Engineering; capable of leading architecture reviews and executive briefings.

• Change Champion: Drives transformation of reliability practices across platforms, pipelines, and teams.

Qualifications & Experience

• 12+ years in cloud engineering, reliability, or platform leadership roles.

• 5+ years leading Sr. Managers/Managers in technical domains.

• Proven expertise across AWS, with working knowledge of Azure and GCP.

• Experience with multi-cloud governance, DR design, IaC at scale, and reliability automation.

• Strong understanding of observability, SRE principles, and REO/ITIL-aligned reliability frameworks.

• Certifications:

  • Required: AWS Certified Solutions Architect - Professional

  • Preferred: AWS DevOps Engineer, Azure Solutions Architect Expert, Google Professional Cloud Architect

Success Metrics

• 99.9% availability maintained for Tier-1 workloads.

• 100% coverage of DR automation for Tier-1 services.

• 25% annual increase in automated quality/test coverage.

• 15% annual improvement in resource efficiency and cost performance.

• Documented resilience participation across all enterprise architecture blueprints.

• Positive "technical peer readiness" and succession rating from Head of REO.

Summary Value Proposition

This Director role blends deep AWS reliability engineering expertise, multi-cloud technical breadth, and leadership scale.

It ensures REO maintains both technical depth and leadership redundancy, and it strengthens the bridge between engineering execution and enterprise architecture alignment.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

*At Securian Financial the internal position title isEngineering Senior Analyst or Engineering Consultant. The title and salary will be determined based on experience and applied skills.*

Position Summary:

Are you a hands-on engineer who enjoys designing, building, and supporting modern communication platforms? Do you like solving complex problems and working with teams that move quickly from idea to delivery? This role offers the opportunity to make an immediate impact.

As a member of the Telephony and Contact Center Technologies team, you will design, engineer, implement, and support Securian's enterprise telephony and contact center platforms. This role is focused on delivering secure, scalable, cloud-first communication solutions using RingCentral, NiCE CXone, and Cyara.

You will work closely with Contact Center Operations, Agile delivery teams, and technology partners to continuously improve customer and associate experiences across the enterprise.

Responsibilities include but not limited to:

• Design, engineer, implement, and support enterprise UCaaS and CCaaS platforms

• Provide daily operational support for cloud-based telephony, unified communications, SIP services, and IVR solutions

Qualifications:

• Hands-on experience engineering and supporting cloud-based telephony or contact center platforms

• Strong understanding of VoIP technologies, SIP, and call routing concepts

• RingCentral and RingCentral Contact Center engineering

• NiCE inContact / CXone administration and development

• Cyara or similar modern telephony orchestration platforms

• Experience designing and supporting UCaaS and CCaaS (including IVRs and contact center workflows) solutions in large enterprise environments

• Solid knowledge of networking concepts related to real-time communications

Preferred Qualifications:

• Supporting remote contact center agents

• REST API integrations and automation

• Scripting using PowerShell or Python

• Workforce management, call recording, or speech technologies

• PSTN carrier and phone number lifecycle management

This role plays a critical part in modernizing Securian's communication platforms and ensuring reliable, scalable experiences for customers and associates. You will have the opportunity to influence technical direction and deliver compelling solutions that matter.

#LI-Hybrid**This position willhave a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. Ifyou'reina commutable distance (90 minutes)you'lljoin us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here