Engineering Journal Jobs in El Toro, CA

Job Title: R&D Test Engineer

Location: Irvine, CA

Employment Type: Full-Time

Position Overview

We are seeking R&D Test Engineers to support the development and verification of innovative drug delivery and medical device products. The selected candidates will contribute to verification and validation activities, test method development, and product testing to ensure compliance with regulatory and internal quality standards.

This role involves working closely with cross-functional teams including R&D, Quality, Manufacturing, and Regulatory Affairs to support product development, verification strategies, and root cause investigations.

Key Responsibilities

• Assist in the development and testing of innovative drug delivery products.
• Define and execute verification strategies, including development of verification plans, protocols, records, and reports.
• Develop scientifically justified sample size strategies in compliance with internal and regulatory requirements.
• Design and execute engineering and verification test procedures.
• Prepare test protocols and documentation, maintain accurate laboratory notebooks, and present results to cross-functional teams.
• Analyze test data and provide technical insights and recommendations.
• Lead or support root cause investigations and implement issue resolutions.
• Define, develop, and validate test methods for product verification.
• Recommend design, process, or project improvements to enhance product performance and development efficiency.
• Ensure compliance with company policies, regulatory standards, and safety procedures.
• Review and evaluate design changes for technical and regulatory compliance.
• Conduct tests to determine physical and mechanical characteristics of materials for quality control, process control, and product development.
• Perform technical tasks according to quality and functional standards.

Required Qualifications

R&D Test Engineer

• Experience in R&D testing, product development, or verification within engineering environments.
• Strong experience in verification planning, protocol development, and testing execution.
• Demonstrated ability to lead root cause investigations and technical problem-solving.
• Experience working in regulated industries (medical devices preferred).
• Strong technical documentation and cross-functional communication skills.
• experience in engineering testing, product development, or laboratory environments.
• Basic knowledge of engineering test methods and verification processes.
• Ability to perform testing, data analysis, and documentation under supervision.
• Strong analytical and problem-solving skills.

Preferred Skills & Tools

Experience with the following tools and technologies is preferred:

Testing & Lab Equipment

• Zwick or Instron testing systems
• Flow measurement equipment
• Viscometers
• Climate chambers
• 3D printing technologies

Engineering & Data Tools

• SolidWorks
• Minitab
• Electronic Lab Notebook (ELN)

Project & Requirements Management

• Microsoft Project
• Laboratory Information Management Systems (LIMS) such as LinkUS
• Requirements and Risk Management tools such as DOORS or Cockpit

Mechanical Engineer – Aerospace Thermal Management Systems (Integration & Packaging)

Location: Onsite – Irvine CA

Industry: Aerospace & Defense

Duration: 6 months and extendable

Role Overview

We are seeking two highly skilled Mechanical Engineers with experience in the Aerospace & Defense sector to support the development and integration of advanced thermal management subsystems used across military and commercial platforms globally.

This role focuses on mechanical subsystem development from a packaging and integration perspective, including enclosure design and integration of electronic and fluid control components such as pumps, compressors, fans, and valves. The ideal candidate has hands-on experience developing aerospace-grade subsystems within defined volume and interface constraints, ensuring high reliability, environmental robustness, and compliance with industry standards.

These roles will support programs progressing from Preliminary Design Review (PDR) toward Critical Design Review (CDR) and will involve reuse and adaptation of existing product architectures.

Key Responsibilities

• Design and develop mechanical enclosures for aerospace electronic and control subsystems such as thermal management systems and related subsystems
• Package and integrate COTS and custom components into customer-defined volume constraints by integrating components including pumps, compressors, fans, valves, and control electronics
• Develop detailed CAD models, assemblies, and manufacturing drawings (SolidWorks preferred)
• Conduct tolerance analysis, GD&T, stack-up analysis, and design for manufacturability (DFM)
• Support prototype builds, integration activities, testing, and validation
• Implement design considerations to satisfy and qualify the environmental requirements (shock, vibration, temperature, humidity, EMI/EMC interface considerations) per MIL standards.
• Collaborate with electrical, controls, thermal, structural, and systems engineering teams
• Participate in root cause analysis and design refinement
• Ensure compliance with aerospace and defense standards and documentation practices

Required Qualifications

• Bachelor’s degree in mechanical engineering or equivalent.
• 5+ years of experience in Aerospace & Defense mechanical subsystem development
• U.S. Citizen (No Dual Citizenship)
• Strong mechanical packaging and integration experience
• Experience designing enclosures housing electronics and fluid/mechanical components
• Exposure to thermal management systems (ECS, vapor cycle, or liquid cooling preferred but not mandatory)
• Working knowledge of rotating machinery components (fans, compressors, pumps)
• Proficiency in CAD tools (SolidWorks preferred; strong experience in other platforms acceptable)
• Experience with GD&T and tolerance analysis
• Familiarity with aerospace environmental standards (MIL-STD preferred)
• Experience supporting qualification and validation testing
• Strong understanding of materials selection for aerospace applications
• Ability to work in cross-functional engineering teams

Preferred Qualifications

• Experience packaging turbomachinery components within constrained aerospace envelopes
• Exposure to controls systems integration
• Knowledge of vibration isolation and shock mitigation techniques
• Experience supporting PDR/CDR processes
• Familiarity with configuration management and aerospace documentation rigor
• Exposure to FMEA, reliability analysis, and lifecycle support

Senior Technical Writer / Lead (Engineering SME)

Hybrid

Irvine, CA

Role Summary

The Senior Technical Writer / Lead will serve as the primary lead for documentation quality, consistency, and coordination across validation reporting and planning activities. This individual will work closely with Auto OEM engineering teams to synthesize technical inputs into formal reports and plans while helping define future-state templates and documentation standards.

Key Responsibilities

• Lead preparation and standardization of validation test reports and test plans
• Convert raw test data and engineering inputs into accurate, structured, and professional technical documentation
• Collaborate with validation and engineering teams to gather input, clarify requirements, and ensure technical accuracy
• Establish consistency in document structure, language, terminology, and quality across deliverables
• Help develop and refine future-state reports and plan templates
• Create or coordinate technical diagrams, set up illustrations, and procedural content as required
• Guide supporting writers and minimizing ramp-up time for the extended team
• Work within Auto OEM systems and workflows, including Jira, Hex, and other internal platforms

Required Qualifications

• Bachelor’s degree in engineering or a related technical discipline
• Proven experience in technical writing within engineering, validation, testing, or product development environments
• Strong ability to interpret engineering discussions, data sets, and validation outputs
• Experience developing test reports, validation documentation, test plans, procedures, and technical templates
• Demonstrated ability to lead technical documentation workstreams or coordinate multi-resource delivery
• Strong communication, documentation, and stakeholder management skills
• Must be able to work in a hybrid onsite U.S. model

Preferred Qualifications

• Experience in automotive, EV, systems engineering, or validation environments
• Familiarity with engineering data, test setups, and documentation workflows in hardware or vehicle programs
• Experience producing diagrams, process visuals, or setup illustrations as part of technical documentation

Lead Enterprise Tooling Engineer — Tenant Inc.

Overview

Tenant Inc. is modernizing its enterprise tooling, automation, and visibility ecosystem to better support our engineering, operations, finance, sales, and customer support teams. The Lead Enterprise Tooling Engineer plays a critical role in this transformation by owning the strategy, architecture, and execution of integrations across Jira, Microsoft 365, HubSpot, Zendesk, Intuit Enterprise, ERP systems, and internal platforms. This role ensures that our business systems work together seamlessly, data flows reliably across the organization, and leaders have a unified view of operational performance.

By connecting enterprise tools with application telemetry and APM insights, this position enables a single source of truth for workflow health, customer impact, and cross-system reliability. The ideal candidate blends technical expertise with business acumen, ensuring that tooling investments directly support Tenant’s operational goals and modernization roadmap.

Key Responsibilities

Enterprise Tooling Architecture & Integration

• Design and maintain the integrations that connect our core business systems, ensuring information flows consistently across Jira, Microsoft 365, HubSpot, Zendesk, Intuit Enterprise, ERP platforms, and internal applications.

• Build automated workflows and API-driven processes that reduce manual effort, eliminate redundant work, and improve data accuracy.

• Lead the unification of identity, permissions, and user lifecycle management across enterprise tools to support operational efficiency and compliance.

• Oversee cross-platform data synchronization for contacts, leases, tickets, financial data, and operational workflows to ensure a consistent and reliable customer and business experience.

APM, Observability & Unified Visibility

• Integrate observability and APM platforms (OpenSearch, Prometheus, Grafana, New Relic, Catchpoint, CloudWatch, clickstream analytics) with enterprise systems to provide end-to-end visibility across the business.

• Connect system telemetry with business workflows—linking application performance to Jira issues, Zendesk tickets, HubSpot activities, and ERP events.

• Develop executive-ready dashboards that consolidate operational KPIs, workflow performance, integration health, and customer impact into a single pane of glass.

• Implement alerting and automated correlation to help teams identify issues faster and understand their business implications.

• Partner with DevOps and SRE to ensure observability data is actionable and accessible across the organization.

Workflow Automation & Process Optimization

• Design automated workflows that streamline processes across engineering, support, sales, finance, and operations.

• Build Jira workflows, dashboards, and governance structures that support predictable releases and cross-team alignment.

• Automate HubSpot → Jira → Zendesk → ERP workflows to reduce handoffs, shorten cycle times, and improve customer responsiveness.

• Partner with Finance to automate Intuit Enterprise and ERP processes such as invoicing, reconciliation, and reporting.

API Engineering & Custom Development

• Develop and maintain custom integrations, middleware, and internal tools that improve operational efficiency and reduce manual work.

• Implement reliable error handling, monitoring, and logging to ensure integrations remain stable and transparent.

• Ensure all integrations meet security, scalability, and compliance requirements.

Data Quality, Governance & Observability

• Establish data governance standards that ensure accuracy, consistency, and auditability across enterprise tools.

• Implement monitoring and alerting for integration health and workflow performance.

• Partner with Security and Compliance to maintain SOC2, PCI, and internal governance standards.

Cross-Functional Leadership & Collaboration

• Serve as the strategic and technical leader for enterprise tooling, automation, and observability initiatives.

• Partner with Engineering, Product, Support, Sales, Finance, and Operations to understand business needs and translate them into scalable solutions.

• Mentor engineers and administrators across Jira, HubSpot, Zendesk, and Microsoft 365.

• Promote best practices for automation, documentation, and cross-system reliability.

Operational Excellence

• Lead root cause analysis for integration and workflow issues, ensuring long-term solutions rather than short-term fixes.

• Reduce manual effort across departments through automation and improved tooling.

• Maintain clear documentation for integrations, workflows, and system dependencies.

• Evaluate new tools, vendors, and opportunities to improve operational efficiency and business outcomes.

Required Qualifications

• 7+ years in enterprise tooling, business systems engineering, DevOps, or integration engineering.

• Deep experience with APIs for Jira, Microsoft 365, PowerBI, HubSpot, Zendesk, and similar SaaS platforms.

• Hands-on experience with observability and APM platforms (OpenSearch, Prometheus, Grafana, New Relic, Catchpoint, CloudWatch, clickstream analytics).

• Strong scripting and automation skills (Python, Node.js, PowerShell).

• Experience designing workflow automation across multiple business systems.

• Strong understanding of identity management, SSO, and permission models.

• Experience with data governance, monitoring, and integration reliability.

• Proven ability to lead cross-functional initiatives and collaborate with business stakeholders.

Preferred Qualifications

• Experience with Intuit Enterprise, ERP systems, or financial system integrations.

• Background in multi-tenant SaaS environments.

• Experience improving customer experience through event-driven architectures (webhooks, queues, EventBridge, SNS/SQS).

• Familiarity with ETL pipelines, data warehousing, and analytics platforms.

• Experience supporting engineering release workflows and IT DevOps processes.

Success Indicators at Tenant Inc.

• A unified, executive-ready view of operational performance that connects APM telemetry, enterprise workflows, and business outcomes.

• Automated, reliable workflows across Jira, HubSpot, Zendesk, Microsoft 365, and ERP systems.

• Significant reduction in manual work across engineering, support, sales, and finance.

• Clean, consistent, and governed data across enterprise tools.

• Reliable integrations with clear dashboards, alerting, and business impact visibility.

• Strong cross-team alignment and measurable improvements in operational efficiency.

• A scalable, well-documented tooling architecture that supports Tenant’s modernization strategy.

#EnterpriseEngineering #BusinessSystems #ToolingEngineering #AutomationEngineering

#SystemsIntegration #APM #Observability

Are you an experienced Electrical Engineer with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Electrical Engineer to work at their company in Irvine, CA.

Primary Responsibilities/Accountabilities:

• Identifying gaps in the acquired company's compliance with Work Instructions and SOPs and defining a strategy to close these gaps.
• Providing input to project goals and progress, and recommending appropriate revisions.
• Communicating progress, risks, and trade-offs of technical deliverables to project leadership and recommending revisions as needed.
• Completing complex or Client assignments requiring the development of new or improved techniques and procedures. Work is expected to result in efficient and effective integration of medical device technologies to the portfolio.
• Successfully completed engineering work in electrical design remediation, product design refinement, preparation of specifications, test method validation, and report preparation.
• Assessing the feasibility and soundness of alternative engineering processes, products, or equipment.
• Completing clear and concise engineering documentation.

Qualifications:

• Electrical Engineer degree - firm, with 4+ years of experience
• Must have medical device experience
• Implantable medical device experience and testing
• Strong electrical and/or systems engineering design documentation experience, problem-solving skills and attention to detail
• Ability to draw conclusions and make recommendations based on technical inputs from multiple and varied sources
• Strong written and verbal communication, judgment, decision-making, collaboration, and critical thinking skills
• Personal drive, individual accountability & a strong bias for action.
• Up to 10% travel -mostly local.

Preferred:

• Familiarity with IEC 14708 and 45502 Active Implantable standards
• Familiarity with IEC 60601 Electrical Medical Equipment standards
• Experience in Altium and/or LT Spice
• Experience in medical device design, acceptance, and Design Verification testing
• Ability to build strong relationships across the organisation and with external stakeholders

OUR COMPANY:

DISPLAYIT Inc. stands as an acclaimed designer and manufacturer, specializing in the creation of structured experiential environments. Established in 1998 in Irvine, California, currently expanding operation in Texas. DISPLAYIT is dedicated to designing, constructing, and installing innovative structural branded solutions that convey a cohesive brand message for our valued customers.

At the heart of our success is a team of highly talented individuals who collaborate creatively at the highest level, aiming to deliver the finest custom experiences. Our commitment is underscored by our relentless pursuit of creative solutions to exceed customer expectations. We exist not only to meet but to surpass the needs of our customers, and our unwavering focus is on operational efficiency.

Join us in our journey at our state-of-the-art facilities located in the vibrant city of Irvine, where innovation and excellence converge.

SUMMARY:

The additional Technical Draftsperson will play a key role in our engineering department, collaborating closely with the design, fabrication, and project management teams to translate conceptual design into well-coordinated, technically accurate construction documents. This role requires a firm grasp of fabrication methods, architectural detailing, industry standards, and a proactive approach to problem-solving. The selected candidate will contribute to projects across the entire design-to-fabrication spectrum, ensuring precision, efficiency, and adherence to project timelines. Under the direction of the Project Manager and Director of Design/Technology, the 3D Technical Designer/Drafter produces shop drawings for multiple elements or entire projects. The ideal candidate must possess excellent technical design skills and some leadership skills to develop and implement solutions and communicate them to stakeholders effectively.

DUTIES AND RESPONSIBILITIES:

• Develop detailed shop drawing packages and architectural drawings, including plans, elevations, sections, and details, to provide clients, project managers, and fabrication leads with an accurate representation of the design intent, scope of work, materials, and fabrication/assembly methods.
• Collaborate with the design team to ensure seamless integration of aesthetic and functional aspects into technical drawings. Proactively identify potential design and fabrication issues and propose solutions.
• Meet deadlines and achieve high-quality, on-budget outcomes by establishing and maintaining effective communication among the project team, fabricators, clients, vendors, contractors, and consultants.
• Conduct thorough reviews of technical documents to ensure accuracy, completeness, and compliance with industry standards and regulations.
• Implement best practices and standards to accelerate project timelines while maintaining quality.
• Ensure the design complies with company standards, client requirements, and other specifications (ADA, Building Codes, etc.)
• Prepare facility impact documentation to share with the architect, client, and general contractors, detailing the necessary infrastructure to integrate and install the exhibit.
• Identify opportunities for process optimization and efficiency improvements within the design and engineering workflow. Utilize relevant software tools and platforms to enhance the efficiency and accuracy of fabrication drawings.

QUALIFICATIONS:

• Associate or Bachelor’s Degree in Engineering, Architecture Industrial Design, Interior Design, or other related Design/Engineering specialization preferred.
• Minimum of 5-10 years of post-college experience as a drafter/detailer for one or more of the following fields: Cabinetry/Millwork, Furniture, Retail, Hospitality, Commercial Architecture, Museum, Trade Show Exhibits, Theater, and Amusement Park projects.
• Proficiency in 2D/3D Design in Rhino or a willingness to learn it within a few months of starting.
• Exceptional proficiency in at least one of the following programs: Rhino, AutoCAD, Fusion, Inventor, SolidWorks, SketchUp, Vectorworks, ArchiCAD, and Revit.
• Strong knowledge of materials/finishes, fabrication tools, and techniques to develop highly detailed 3D models, fabrication drawings, and assembly instructions supporting the design/manufacturing process.
• Strong analytical and problem-solving skills
• General knowledge of building design and documentation
• Fabrication experience is a plus.
• Ability to effectively communicate verbally and in writing, as well as interpret verbal and written instructions.
• Ability to manage multiple projects and drawings simultaneously with attention to detail.
• Ability to prioritize and meet deadlines with limited supervision.
• Experience designing or programming for CNC and Laser Cutting Machines preferred.
• Working knowledge of Microsoft Office Suite, PDF editors, and other support software.
• Bilingual in Spanish/English is a plus.

COMPETENCIES

• Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Written Communication--Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Adaptability--Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to stand
• Frequently required to walk
• Frequently required to sit
• Frequently required to utilize hand and finger dexterity
• Frequently required to talk or hear
• Occasionally required to lift/push/carry items that may exceed 35 pounds

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work setting:

• In-person
• Office

Job Title: Product Manager

Location: Irvine, CA

Reports to: Director, Product Manager

FLSA Status: Exempt

About Our Organization: RIS Rx (pronounced "RISE Rx") is on a mission to make every dollar allocated for affordability count, delivering true impact for the patients and pharma manufacturers we serve. We’ve built the industry’s first real-time, pharmacist-led GTN Revenue Performance platform, restoring trust, visibility, and integrity to patient affordability.

What sets us apart? Our team combines deep pharmacy roots with cutting-edge technology, tackling patient access barriers in smarter, more human ways. Our people-first culture means you’ll find career growth, great benefits, and a supportive environment waiting for you, because we believe when people thrive, everyone wins.

Join us and help shape a better, brighter future for patient access.

Job Summary

We are seeking an experienced Product Manager to lead the vision, strategy, and execution of innovative software solutions that address key challenges in healthcare technology. This role will focus on driving patient affordability, optimizing gross-to-net (GTN) processes, and mitigating risk for pharmaceutical manufacturers. The Product Manager will serve as the bridge between business, technical, and clinical stakeholders, ensuring products deliver measurable value and align with company objectives. The ideal candidate is a strategic thinker with strong analytical skills, a proven ability to manage the full product lifecycle, and a passion for improving outcomes in the pharmaceutical and healthcare space.

Responsibilities

• Define and own the product vision, strategy, and roadmap for software solutions that address healthcare technology challenges, including patient affordability, gross-to-net (GTN) optimization, and risk mitigation for pharmaceutical manufacturers
• Translate complex business requirements into clear product specifications, user stories, and acceptance criteria for engineering teams
• Collaborate closely with engineering, pharmacists, operations, data analysts, and business stakeholders to ensure product initiatives align with company objectives and customer needs
• Drive the full product lifecycle from ideation to launch, including requirements gathering, prioritization, development, testing, release, and post-launch evaluation
• Lead backlog grooming, sprint planning, and cross-functional standups, ensuring timely delivery of high-quality product releases
• Analyze solution usage data, industry trends, and feedback to inform product decisions and identify new opportunities for innovation and differentiation
• Partner with marketing, sales, and customer implementation teams to support go-to-market activities, product positioning, and customer adoption
• Establish and track key performance indicators (KPIs) to measure product success and drive continuous improvement
• Maintain deep awareness of pharmaceutical trends, regulatory requirements, and competitive landscape to guide long-term product strategy
• Serve as the voice of the customer and ensure that product decisions balance user needs, business objectives, and technical feasibility

Skills

• 5+ years of experience in product management, preferably in healthcare technology, SaaS, or pharmaceutical services
• Experience using product management software (e.g., Jira, Aha!) to manage roadmaps, backlogs, and requirements
• Proven track record of managing software products from concept through launch and iteration
• Strong understanding of Agile/Scrum methodologies and experience working with engineering teams in iterative development environments
• Familiarity with healthcare or pharmaceutical industry processes strongly preferred
• Experience working with cloud-based platforms (AWS or similar), data analytics tools, and software development concepts
• Strong analytical skills with ability to interpret usage data, market research, and financial metrics to drive product decisions
• Excellent leadership and collaboration skills, with experience influencing stakeholders across technical and non-technical teams
• Exceptional communication skills with the ability to explain product decisions and technical trade-offs clearly to executives, customers, and development teams
• Ability to balance strategic vision with day-to-day execution and delivery in a fast-paced environment
• Strong problem-solving skills and the ability to anticipate and resolve complex product challenges

Education

• This position requires a Bachelor’s degree; MBA or advanced degree preferred

What we offer:

• Free gym membership
• Modern office
• Annual merit-based salary increases
• 401(k) with annual company match
• Medical - RIS Rx covers 100% of the employee’s base HMO medical plan
• Voluntary Dental, Vision & Life Insurance
• Flexible Savings Account (FSA)
• Paid Holidays
• Time off that grows with you:
• 3 weeks PTO 0-2 years
• 4 weeks PTO after 3+ years
• 5 weeks PTO after 5+ years
• Recognition programs that celebrate impact and results
• Mentorship and coaching opportunities
• Clear growth paths and career development support
• Fully stocked snack kitchen
• Company-paid lunches

We are seeking a Director, Strategic Trade Compliance to join our team. In this role you will be the senior authority responsible for overseeing the company’s global import, export, and sanctions compliance programs. This role defines and executes enterprise trade compliance strategy, ensures adherence to U.S. and international trade regulations, and partners with executive leadership to mitigate regulatory risk while enabling efficient global commerce.

The Director leads a global or multi-regional team of trade professionals, governs compliance frameworks and internal controls, drives digital and systems transformation, and serves as the primary liaison with government agencies and regulators.

This position reports the Vice President of Strategic Soucing, Procurement and Supplier Quality and is based in Irvine, CA.

As the Director of Strategic Trade Compliance, you will have the following key responsibilities:

Strategy, Leadership & Governance

• Define and execute the global trade compliance strategy across import, export, and sanctions.
• Serve as a trusted advisor to executive leadership, delivering insights on trade risk, regulatory changes, and cost optimization.
• Lead, develop, and scale a global or regional team of trade compliance professionals.
• Establish and govern enterprise trade compliance policies, procedures, and internal control frameworks.
• Monitor global legislative and regulatory developments (Customs, ITAR, EAR, OFAC, trade remedies) and guide proactive business response.

Import Compliance (Core Expertise)

• Oversee global import compliance programs ensuring accurate customs declarations, documentation, and controls.
• Act as subject matter authority on tariff classification, valuation, country of origin, and partner government agency requirements.
• Optimize use of Free and Preferential Trade Agreements (FTAs) and duty-savings programs.
• Govern Foreign Trade Zone (FTZ) compliance and operations, including CTPAT, Importer Self-Assessment (ISA), Duty Drawback, and Reconciliation.
• Manage exposure to trade remedies and regulations, including IEEPA, Sections 232 & 301, antidumping, and countervailing duties.
• Partner with customs brokers and government agencies to resolve audits, inquiries, and compliance issues.

Export Compliance (Advanced Working Knowledge)

• Oversee export compliance programs aligned with ITAR, EAR, and Foreign Trade Regulations (FTR).
• Lead jurisdiction and classification determinations (USML/CCL).
• Manage export licensing and authorizations, including DSP-5 licenses, TAAs, and Commerce licenses.
• Oversee export authorizations through DECCS and SNAP-R.
• Govern deemed export controls, technology control plans, and end-use/end-user/destination restrictions.
• Deliver training and guidance to internal stakeholders on export control requirements.

Sanctions & Restricted Party Compliance

• Govern OFAC sanctions compliance, including restricted party screening and beneficial ownership due diligence.
• Ensure effective screening tools, escalation protocols, and recordkeeping processes are maintained.

Risk Management, Audits & Regulatory Engagement

• Lead internal audits, compliance assessments, investigations, and remediation activities.
• Manage voluntary disclosures and regulatory communications with CBP, BIS, DDTC, and OFAC.
• Represent the company in regulatory matters, audits, and industry associations.

Systems, Data & Transformation

• Drive automation and digital enablement of trade compliance processes.
• Lead enterprise trade system initiatives (e.g., SAP S/4HANA, SAP GTS, Descartes), including design, implementation, and governance.
• Leverage ACE trade data, dashboards, KPIs, and analytics to monitor performance and risk.
• Manage large-scale programs and budgets, ensuring timely delivery, adoption, and sustained outcomes.

Cross-Functional Collaboration

• Partner with Supply Chain, Sourcing, Legal, Engineering, Finance, Tax, IT, Logistics, and Procurement teams.
• Advise business leaders on sourcing strategies, product design, distribution models, and market entry decisions.
• Embed trade compliance requirements into enterprise processes and systems.

You have:

• Experience: 10+ years of progressive experience in international trade compliance within a multinational organization, global consulting firm, or law firm.
• Education: Bachelor’s degree in International Business, Law, Supply Chain, Logistics, Engineering, or related field.
• Licensed Customs Broker (LCB).
• Regulatory expertise in customs and import compliance (core), export controls under ITAR and EAR and OFAC sanctions compliance
• Leadership: Demonstrated success leading global or matrixed teams and enterprise compliance programs.
• Systems Knowledge: Experience with enterprise trade systems (e.g., SAP GTS, Descartes), ACE Portal, and government platforms (DECCS, SNAP-R).
• Skills: Strong analytical, communication, and executive stakeholder management capabilities.

You might have:

• Advanced degree (MBA, MS, JD, or LL.M. in International Trade).
• Experience managing compliance or transformation initiatives exceeding $1M in budget.
• Industry experience in manufacturing, industrial products, applied sciences, consumer goods, or regulated industries.
• Prior leadership of major ERP or digital trade transformations.

Seeking an experienced Director of Service Operations to lead and elevate national service performance. This role is responsible for delivering exceptional customer support, optimizing field operations, and ensuring strong alignment between internal teams and an external dealer service network.

Key Responsibilities

• Lead, mentor, and develop the service organization, including technical support, dispatch, warranty, coordination, training, and field service teams.
• Oversee national day-to-day service operations to ensure timely, high-quality customer support and field response.
• Own warranty claim processes, root-cause analysis, and corrective action initiatives to improve product reliability and customer satisfaction.
• Direct parts, dispatch, and service coordination functions to optimize scheduling, resource allocation, and issue resolution.
• Establish and lead service training programs supporting continuous development of customer service and technical personnel.
• Drive operational excellence through KPI development, performance tracking, and implementation of standardized operating procedures.
• Partner closely with engineering, production, and sales teams to translate customer feedback into product and process improvements.
• Strengthen relationships with a nationwide dealer service network, ensuring alignment on performance expectations, training, and service standards.
• Deliver executive-level reporting on service performance, trends, risks, and improvement opportunities.
• Foster a culture of accountability, collaboration, and customer-first execution across the service organization.

Qualifications & Experience

• 5–10 years of leadership experience managing service or technical support organizations within manufacturing, automotive, industrial equipment, or related technical environments.
• Demonstrated success leading cross-functional service teams in fast-paced, customer-driven organizations.
• Strong understanding of field service workflows, warranty management, parts operations, and customer service best practices.
• Proven ability to analyze performance data, establish measurable goals, and drive operational accountability.
• Excellent leadership, communication, and stakeholder influence skills.
• High emotional intelligence with a coaching-oriented leadership style.
• Technical aptitude related to electrical, mechanical, or charging systems strongly preferred.
• Passion for building scalable service organizations and delivering exceptional customer experiences.

Product Development Manager - hardgoods

This role supports the planning, development, and release of consumer-focused products within assigned categories. The Product Manager partners with cross-functional stakeholders to translate customer needs into clear product requirements, coordinate execution across teams, and help drive successful launches and ongoing product performance.

Key Responsibilities

• Contribute to category plans by helping define product direction, timelines, and release milestones.
• Research customers, competitors, and market dynamics to uncover trends, unmet needs, and product opportunities.
• Work with internal teams (e.g., sales, marketing/brand, design/creative, operations, and engineering/development) to support product creation and launch readiness.
• Help document product requirements, user needs, and feature details; maintain organized records as products progress through development.
• Coordinate launch deliverables such as imagery, product content, sales enablement materials, and channel-ready assets in partnership with creative and digital teams.
• Support SKU setup, pricing/cost inputs, assortment updates, and other lifecycle activities from introduction through end-of-life.
• Track product results post-launch, summarize insights, and recommend improvements for future iterations and releases.
• Manage multiple workstreams at once, ensuring alignment on priorities, dependencies, and deadlines.

Qualifications

• 2–3 years of experience supporting product management, product development, or category management for consumer products
• Experience collaborating with technical or development teams to define and maintain product requirements and specifications.
• Bachelor’s degree in business, marketing, economics, or a related discipline
• Strong analytical skills with the ability to synthesize qualitative feedback and quantitative data into actionable insights.
• Clear written and verbal communication skills, including comfort presenting updates to stakeholders.
• Highly organized, detail-oriented, and proactive, with strong follow-through.
• Collaborative working style and ability to build productive partnerships across functions.