Engineering Journal Jobs in Edgewater, CO

Search Associate

We are seeking a high-motor, intellectually curious Search Associate to join High Country Search Group. This is a foundational, "force-multiplier" role where you will support three of our most dynamic and high-stakes practice areas: Private Equity, Corporate Affairs, and Engineering & Construction. You will act as a strategic partner to our leadership, serving as research and business development support.

Core Responsibilities: The "Phone-First" Professional

While this role offers a masterclass in professional and executive search, it requires a "street smart" professional who can quickly discern criteria for success, has high recall, and excellent follow-through.

• Direct Source Recruiting & Candidate Identification: You will be responsible for candidate identification and development. This includes developing target lists using the phone and online resources to identify and penetrate high-value talent pools.
• Top-of-Funnel Execution: You must be a "phone-first" professional, comfortable making calls when needed. This involves assertively navigating organizational structures to conduct preliminary recruitment screens for high-level roles.
• Market Intelligence & Analytics: You will help produce data-driven reports and compelling pitch decks tailored to specific RFPs. You will proactively identify and track industry trends to provide market data and analytics to our team.
• Search Strategy & Business Development: Actively participate in designing search and business development strategies with leadership, from initial pitch to final candidate placement.
• Database Management: Consistently input and update candidate records and proprietary databases, ensuring all research outcomes are meticulously recorded.

Who You Are

• Educated & Highly Ambitious: You hold an undergraduate degree from a well-regarded institution and have a desire to apply academic rigor to a fast-paced environment.
• Communication Powerhouse: Outstanding telephone skills are essential. You must demonstrate excellent verbal and written communication skills when drafting reports, executive summaries, or specifications.
• Grit & Resilience: You are "hungry" for experience and possess the resilience required to thrive in a high-rejection, high-reward, and often unstructured sales environment.
• Intellectually Curious: You have the ability to quickly learn industry and functional fundamentals and understand the criteria for success in complex organizations.
• Discretion & Poise: You will interface with senior executives and must protect the confidentiality of client and candidate information at all times.
• Money Motivated: You want a career path where hard and smart work result in higher earnings.

The Career Path: Choose Your Own Adventure

We do not believe in a one-size-fits-all career track. This role is a launchpad that, depending on performance, can evolve into:

• Executive Recruiter: Take full ownership of the search process and manage high-level placements.
• Business Development Lead: Focus exclusively on high-level territory expansion and client acquisition strategy.

Market Intelligence Manager: Lead the firm’s data strategy, industry tracking, and knowledge systems.

Lightwave Logic: (Nasdaq: LWLG) is a publicly traded materials and device development company that is conducting cutting-edge work to commercialize its proprietary organic nonlinear polymers for a variety of electro-optic devices and pushing the state of the art in high-speed fiber-optic telecom and data communications. Our development roadmap is geared to disrupt the industry by introducing organic modulators and related photonic integrated circuits that have superior speed, lower power consumption, and smaller size than current technologies. Our materials and devices are extendable into other applications, including sensors and instrumentation.

Job Description

We are seeking a Process Chemist to join our team in Englewood, CO. The Process Chemist designs, develops, optimizes, and scales chemical processes for the pilot to large-scale manufacturing of intermediate and finished products. The Process Chemist leverages their expertise in ensuring that chemical processes are developed so that the chemical reaction(s) is carried out efficiently, safely, and economically, and are within quality and regulatory compliance. By staying current with scientific literature and collaborating across teams, they drive innovation and efficiency. This role involves supporting IP development, maintaining safety standards, and contributing significantly to the team's success in achieving company goals.

Responsibilities

• Designing, developing, and optimizing chemical processes to improve efficiency, yield, and product quality.
• Conducts laboratory experiments to understand chemical reactions and improve process conditions.
• Ensure that chemical processes comply with regulatory requirements and safety standards.
• Conduct small, pilot, or large-scale manufacturing of intermediates and/or finished products.
• Write/execute technical reports, standard operating procedures, and batch records.
• Ability to work second shift, when needed.
• Remain current on relevant scientific literature.
• Work collaboratively with colleagues across the company; use this collaboration to support the company's goals and improve the chemistry team's output.
• Punctually and thoroughly record all work and data in e-notebook, as well as summarize and report ongoing work to the group regularly.
• Exhibit safety awareness, safe work practices, and common laboratory hygiene, and ensure that all members of the chemistry team abide by the safety policies of the company.
• Other duties and projects as assigned.

Qualifications

• BS/MS in chemistry, chemical engineering, or a related discipline.
• 1-3 years’ experience with process development, process optimization, and/or scale-up.
• An understanding and/or familiarity with regulatory compliance in chemical manufacturing.
• Knowledgeable in chemical reaction mechanisms, kinetics, and environmental health and safety practices.
• Ability to use analytical instrumentation (HPLC, GC-MS, DSC, pH meter, etc).
• Ability to operate pilot to large-scale chemistry equipment (chemical reactors, pumps, distillation equipment, etc).
• Strong analytical and troubleshooting skills.
• Ability to conduct literature searches for specific target molecules and reactions; ability to use the literature to design efficient synthetic routes, as well as troubleshoot problematic reactions.
• Thorough understanding of modern analytical and spectroscopic techniques and ability to interpret the corresponding data and spectra.
• Quality-first mindset, which leads to the production of highly pure final products.
• Ability to work independently and efficiently, as well as work across and within groups to support the goals of the company.
• Ability to organize work efficiently, carry out multiple operations in parallel, and successfully complete projects in a timely fashion.
• Excellent written and oral communication skills.

Compensation

The salary range for this role is $75,000-$90,000.

Benefits

LightwaveLogic offers a highly competitive compensation package including stock options, as well as comprehensive benefits including fully paid medical, dental, and vision insurance coverage (employee and family). a generous PTO policy, $500/year(prorated) company contribution to your medical FSA, and a 401K (safeharbor, 4% match).

EEO Statement

Lightwave Logic is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Akkodis is seeking a ServiceNow - CMDB Configuration Manager for 12+ Months Contract position with our Direct Client located in Denver, CO.

Pay Range: $65 - $68/hr on W2; The rate may be negotiable based on experience, education, geographic location, and other factors.

Job Description:

Required Skills:

• ServiceNow CMDB Expertise: Demonstrated experience managing a ServiceNow CMDB, including Data Manager, Attestation, and CMDB Health.
• Integration Experience: Hands on experience with ServiceNow Integration Hub, data streams, ETL processes, and third party data sources.
• Asset & CI Alignment: Strong understanding of the relationship between asset records and their corresponding Configuration Items.

General Description of the Engagement

• CMDB Configuration Manager
• Role Overview, Responsibilities, and Requirements
• Position Summary
• DEN is seeking an experienced ServiceNow CMDB Configuration manager to help us on our
• journey to mature the CMDB data that drives our overall asset lifecycle management
• program. The CMDB Configuration Manager is responsible for overseeing the asset and CI
• lifecycle within the ServiceNow Configuration Management Database (CMDB). This role is
• accountable for ensuring that CMDB data is complete, correct, compliant, and
• service-aware, enabling reliable asset lifecycle management, impact analysis, reporting,
• and operational decision-making.
• The CMDB Configuration Manager continuously monitors CI data quality, working beyond
• automated controls to actively manage integration outputs, reconciliation, and stakeholder
• alignment. This role partners closely with Technology Asset Management (TAM),
• Procurement, and Operational teams to ensure assets are accurately represented
• throughout their lifecycle and aligned with organizational standards and regulatory
• requirements.

Key Responsibilities

• CMDB Data Quality & Health
• Monitor and report on the accuracy, integrity, and compliance of CI data within the ServiceNow CMDB.
• Monitor CMDB Health metrics (Completeness, Correctness and Compliance) and proactively remediate data quality issues.
• Lead regular audits and reconciliations of assets and CIs using ServiceNow CMDB Health, Data Manager, and Attestation tools.
• Investigate stale discovery or integration records to determine decommissioned or improperly retired assets.

Asset & CI Lifecycle Management

• Audit the end-to-end lifecycle of assets and their corresponding Configuration Items (CIs), from intake through retirement.
• Ensure continuous alignment and synchronization between Asset and CI records.
• Resolve mismatches in state, substate, ownership, and location between asset and CI records.
• Ensure proper retirement and disposal tracking is occurring, in alignment with governance and compliance requirements.
• Integration & Reconciliation Governance
• Oversee the technical health of CMDB data integrations leveraging ServiceNow Integration Hub.
• Monitor and troubleshoot ETL processes to ensure accurate ingestion of third party data sources.
• Assist with review and remediation of Identification and Reconciliation Engine (IRE) errors to resolve data conflicts and prevent duplicate CI creation.
• Partner with integration owners to enforce data standards and reconciliation rules.

CSDM & Relationship Governance

• Document and enforce hardware configuration standards aligned with the ServiceNow Common Service Data Model (CSDM).
• Where defined, ensure accurate asset to service relationships and dependency mappings for servers, network devices, and storage components.
• Perform spot checks and targeted reviews to validate CI relationships supporting reliable service impact analysis.

Stakeholder Collaboration

• Partner with Technology Asset Management (TAM), Procurement, Operations, and Facilities teams to align asset intake, refresh cycles, and lifecycle processes.
• Coordinate with stakeholders to ensure CMDB standards are followed during acquisitions, changes, and decommissioning activities.
• Serve as a subject?matter expert for CMDB data governance and best practices.
• Reporting, Enablement & Continuous Improvement
• Generate and distribute asset and CMDB reports to support operational, financial, and compliance decision?making.
• Train and guide IT staff and stakeholders on CMDB procedures, data quality expectations, and configuration management best practices.
• Stay current with industry trends, ServiceNow platform enhancements, and emerging configuration management practices.

Required Qualifications

• ServiceNow CMDB Expertise: Demonstrated experience managing a ServiceNow CMDB, including Data Manager, Attestation, and CMDB Health.
• Integration Experience: Hands?on experience with ServiceNow Integration Hub, data streams, ETL processes, and third-party data sources.
• Asset & CI Alignment: Strong understanding of the relationship between asset records and their corresponding Configuration Items.
• Framework Knowledge: Solid knowledge of ITIL v4 practices, particularly Service

Configuration Management and Asset Management.

Education: Bachelor's degree in information technology, Computer Science, Business

Administration, or related field, or equivalent professional experience.

Preferred Qualifications

• Certifications: ITIL v4 Foundation; ServiceNow Certified Implementation Specialist (CIS) in Hardware Asset Management (HAM) or Discovery.
• Advanced Platform Knowledge: Experience with ServiceNow HAM Professional and advanced CSDM implementations.
• Scale: Proven experience managing large?scale hardware environments with 10,000+ Configuration Items.
• Analytics: Proficiency with ServiceNow Performance Analytics, Power BI, or advanced Excel for reporting and analysis.
• Compliance: Familiarity with regulatory and compliance frameworks such as SOX, HIPAA, or NIST as they relate to asset and configuration management

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, please contact Ayush Garg at 61 or

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Company will consider qualified applicants with arrest and conviction records.

Job Description

King Soopers Bakery Manufacturing

Lead the effective execution of all plant maintenance and assigned projects, in support of safety, quality and continuous improvement. Perform all jobs safely, efficiently and accurately to maintain and improve the performance of the entire plant in the areas of Safety, Quality, Reliability (SQR) and our Customer 1st strategy. Provide leadership that embodies our 7 Kroger Manufacturing High Performance Work System principles. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Ensure a safe, efficient and effective use of all supervised craft resources
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
• Ensure compliance to Occupational Safety and Health Administration (OSHA), Environmental Protection Agency (EPA), Department of Health and Environmental Control (DHEC), National Electrical Code (NEC), and Food and Drug Administration (FDA) regulations
• Direct mechanics in the performance of approved maintenance work including quality control, duration, cost and thoroughness
• Assign and inspect all planned preventative maintenance (PPM) work orders
• Review available planned job packages for completeness and correctness; refine and finalize labor, materials, parts, methods and priorities
• Identify, arrange and track the skills training and development needs of each team member; ensure prompt assignment of mechanics to specific jobs relative to individual abilities
• Ensure that good housekeeping and safe work practices are followed throughout the facility
• Clean shop areas daily, including spare parts room and offices
• Provide support and leadership in troubleshooting equipment
• Ensure all labor, parts and work are reported daily through the Computerized Maintenance Management System (CMMS)
• Follow established programs, policies and practices to produce safe, quality foods that meet regulatory and company requirements
• Accountable to the Kroger Manufacturing Food Safety and Quality Principles
• Must be able to perform the essential job functions of this position with or without reasonable accommodation
• Must be able to work around ingredients and/or finished products known to contain food allergens

Minimum Qualifications

• Bachelor's Degree a related field or 5 years of progressive experience in maintenance supervision
• Experience in the food industry dealing with preventative/predictive maintenance process, technical guidance and development of the maintenance work force
• Functional knowledge and use of Microsoft Office and CMMS
• Proven leadership skills
• Excellent communication skills
• Strong analytical ability
• Knowledge of Food Safety Principles, Good Manufacturing Practices (GMP), and EPA and OSHA requirements

Desired Qualifications

• Other Bachelor's degree in mechanical, electrical or chemical engineering
• Experience in continuous improvement activities
• Plant maintenance supervisor

Supply Manager, Sourcing, Raw & Direct Materials, Manufacturing

Denver CO.

HYBRID

Competitive Salary [about $116K] Bonus, Full & Comprehensive Benefits, World Class Manufacturer

The Category Manager – Direct Materials is accountable for developing and executing sourcing strategies that optimize cost, quality, and supply continuity across s operations. This role leads complex, multi‑facility sourcing initiatives; drives supplier performance and capability development; and partners closely with R&D, Product Management, and operations teams to deliver measurable business results.

• Do you have experience sourcing raw or direct materials for manufacturing plants?

Key Responsibilities

Strategic Sourcing & Category Performance

• Develop and execute data‑driven sourcing strategies for resale product categories to improve cost structure, mitigate risk, and enhance supplier value.
• Build and maintain robust should‑cost models to guide negotiations, evaluate pricing proposals, and support long‑term cost optimization.
• Deliver year‑over‑year cost savings through structured negotiations, supplier workshops, competitive bidding, value engineering, and supply‑base rationalization.
• Monitor and report category performance using monthly scorecards, KPIs, and executive‑level updates.

Project & Supplier Management

• Lead multi‑functional project teams—spanning R&D, Product Management, Operations, Finance, and Quality—to qualify new suppliers, onboard new products, and support product innovation initiatives.
• Drive supplier development programs to enhance supplier capabilities, improve quality, and ensure long‑term alignment with business objectives.
• Manage contracts across the resale category, ensuring compliance, performance tracking, and timely renewals.
• Identify and implement process improvements that streamline supply chain operations and eliminate inefficiencies.

Cross‑Functional Collaboration & Stakeholder Engagement

• Serve as the primary commercial interface for internal stakeholders across facilities, ensuring seamless communication, alignment, and timely issue resolution.
• Partner with R&D and Product Managers to evaluate alternative materials, support new product development, and enable sustainable sourcing decisions.

Risk Management & Supply Continuity

• Ensure uninterrupted supply of resale products to facilities by proactively identifying risks, developing contingency plans, and maintaining strong supplier relationships.
• Conduct root‑cause analyses for supply disruptions and lead corrective‑action initiatives in partnership with suppliers and internal teams.

Qualifications

Education & Experience

• Bachelor’s Degree required.
• Minimum 5 years of experience in supply chain or related experience, 3 of which should be experience sourcing with a major organization.
• CPSM certification desirable.

Technical Skills

• Demonstrated experience with should‑cost modeling and cost‑analysis techniques.
• Strong contract negotiation skills, working knowledge of contract development, contract law.
• Working knowledge of commodity management principles and e‑sourcing tools.
• Experience with SAP/similar ERP system; proficient: Microsoft Word, Excel, PowerPoint, Outlook.

Leadership & Soft Skills

• Proven ability to manage supplier relationships and lead cross‑functional projects to successful outcomes.
• Excellent interpersonal, verbal, and written communication skills, including presenting to non‑technical audiences.
• Strong analytical, strategic‑thinking, and problem‑solving abilities.
• Proactive, collaborative approach with openness to feedback, mentoring, and continuous improvement.

Skills and Certifications [note: bold skills and certification are required]

Experience managing $20M in spend

Contract experience. Sourcing direct materials for a manufacturing company

Candidate Details: 5+ to 7 years’ experience

Seniority Level – Associate/Management Experience Required - No

Minimum Education - Bachelor's Degree

Screening Questions:

Do you have experience sourcing raw or direct materials for manufacturing plants?

Ideal Candidate: Candidate must come from another manufacturing company where they are sourcing raw or direct materials.

CONTACT/SEND RESUME:

Bill Marek - CEO

4

WWW.VPRECRUITERS.COM

Summary:

The Superintendent plays a critical role in the on-site management and execution of construction projects. This position involves overseeing the project from the ground up, ensuring that it aligns with design, budget, and schedule specifications. As a Superintendent, you will be responsible for planning, coordinating, and supervising all on-site functions, including scheduling, engineering, and material control. A key aspect of this role is to provide leadership and direction to craft employees and contractors, making sure that work is performed efficiently, safely, and in compliance with all contractual agreements. The Superintendent is instrumental in enforcing strict safety standards and effective communication across the project, and in managing various aspects of the construction process to achieve project objectives.

Essential Duties and Responsibilities:

· Supervise construction efforts to ensure the project aligns with design, budget, and schedule.

· Establish daily work plans, crew assignments, and production goals; adjust manpower and equipment as needed

· Supervise craft employees and contractors, ensuring adherence to quality and contractual standards.

· Enforce company policies, jobsite rules, and safety procedures and hold crews accountable for compliance

· Carry out additional tasks as directed by the General Superintendent.

Supervisory Responsibilities:

· Manage 1 to 5 subordinate supervisors overseeing up to 20+ employees in field operations.

· Identify potential risks, schedule impacts, and cost overruns; proactively implement corrective actions

· Monitor productivity, track quantities, and report progress, delays, and issues to Project Management

Requirements:

· Extensive knowledge and experience in heavy civil earthwork construction, including earthmoving, dewatering, underground utility construction, road, and parking lot construction, and surveying.

· Plan and conduct daily toolbox talks, and weekly coordination meetings

· Strong understanding of construction means and methods

· Willingness to travel for out-of-town or state projects.

· Must have valid driver’s license

Education and Experience:

· 4+ years of experience as a Superintendent or Foreman in heavy civil construction

· Comprehensive understanding of all facets of construction, including technology, equipment, methods, craft agreements, jurisdiction, cost control, schedules, and safety.

· Excellent communication, organizational, and supervisory skills are essential.

· Ability to read and interpret construction drawings, specifications, and schedules

Compensation & Benefits:

· Competitive salary based on experience ($125,000 – $140,000)

· Company Vehicle

· Health, dental, and vision insurance

· 401(k) with company match

· Opportunities for advancement and long-term career growth

Candidates that accept an offer of employment are required to undergo and successfully complete a pre-employment physical examination. This exam is essential to ensure that all potential employees meet the necessary health and fitness standards for the role. The examination includes a series of tests and evaluations conducted by a certified medical professional to assess overall physical health, identify any potential medical conditions that could interfere with job performance, and verify that the candidate is capable of safely performing the essential duties of the position.

Completion and clearance of this physical are mandatory steps in the hiring process.

• 
  
• Setup and operation of manual machine tools as required in support of CNC operations.
  
• Setup and operation of 2 axis CNC horizontal & VTL mill and/or setup and operation of 3, 4, and 5 axis CNC mills.
  
• Organizes, stages, and moves materials as required.
  
• Evaluates and requisitions purchased tooling and supplies.
  

• High School Diploma or equivalent.

• Minimum 12 years of machine tool setup and operation experience in an ISO/AS/MIL STD prototype/job shop environment, utilizing complex documentation and verbal/written instruction.

• Overtime may be required.

The Account Manager is responsible for generating revenue by developing long-lasting, mutually beneficial relationships with clients across all business units within Relevant Industrial. This field-based sales role focuses on meeting customer needs through technical expertise, solution development, and consistent client engagement. The Account Manager plays a critical role in identifying new business opportunities, supporting product lines, and maintaining high levels of customer satisfaction.

Essential Duties and Responsibilities

Sales & Customer Development

• Lead all aspects of the sales process including lead generation, solution development, proposal creation, and closing.
• Build and maintain relationships with new and existing customers.
• Promote full range of Relevant Industrial’s Instrumentation and Automation product lines.
• Regularly conduct in-person sales calls and collaborate with factory representatives during regional visits.
• Develop customer accounts by educating clients on value-added services.
• Proactively identify new opportunities and revenue streams within accounts.

Solution Delivery & Technical Support

• Negotiate with customers and suppliers to deliver optimal customer solutions with high profitability.
• Provide technical support, product information, and pricing updates to clients.
• Connect with OEM suppliers to enhance customer offerings and solution value.
• Coordinate internally to deliver cross-functional support to clients.

Communication & Relationship Management

• Ensure accurate client expectations and consistent follow-through on commitments.
• Maintain accurate records and contacts in CRM systems.
• Respond promptly and effectively to customer concerns and complaints.
• Maintain professional and proactive relationships with vendors and principals.

Training & Collaboration

• Participate in internal training sessions, sales meetings, and team development.
• Assist in training new employees and sharing best practices.

Position Requirements

Education and Experience

• Bachelor’s degree in engineering, technical field, or equivalent experience in instrumentation and control.
• 5+ years of experience in B2B industrial sales in sectors such as oil & gas, chemical, refining, power generation, or wastewater.
• 5+ years of experience selling Temperature, Pressure, Analytical, Level, Flow instrumentation, and filtration or process equipment.
• 3+ years of experience managing strategic customer accounts and multi-site coordination.

Skills and Competencies

• Strong consultative selling and technical proposal development skills.
• Proven success in landing new accounts and expanding market share.
• Ability to build relationships at the executive level.
• Excellent verbal and written communication skills.
• Highly organized with strong time-management and CRM usage.
• Positive attitude, self-starter, and solutions-oriented mindset.

Physical Requirements and Work Environment

• Frequent use of computers and phone; prolonged sitting in office or vehicle.
• Must be able to drive for extended periods for customer visits.
• Occasional lifting of demo equipment (up to 50 lbs.).
• Some walking is required in industrial plant or refinery settings.
• May be exposed to extreme temperatures during site visits.

Equal Opportunity Employer Statement

Relevant Solutions is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable laws. Reasonable accommodation may be provided to individuals with disabilities to enable them to perform essential job functions.

Position Overview:

The Operations Manager will direct and own the implementation and onboarding of our customers, from small, single-site projects with regional operators to large, multi-site / multi-state projects with national and executive stakeholders. In this role, you will also be responsible for defining playbooks and roadmaps to optimize ongoing performance management while simultaneously ensuring current customers successfully adopt our platform and achieve measurable outcomes. You will own projects that require working closely with our product and growth teams to evolve our platform to meet customers needs and support account expansion efforts. The ideal candidate will combine thoughtful optimization with focused execution, being detail-oriented, strategic minded, process driven, and an excellent communicator. The role offers an exciting opportunity to be an early team member, with significant potential to shape the future of the organization. 

Key Responsibilities: 

Implementation and Customer Success: 

• Define playbooks for multi-site, simultaneous implementations for enterprise-level customers and drive their execution.
• Lead and optimize existing processes for implementations for new, single-site customers, ensuring smooth adoption and minimal disruption to operations.
• Define configurable success criteria for varied implementation types and establish standardized processes for baseline metrics extraction.

Ongoing Performance Management & Optimization: 

• Enhance the tracking, monitoring, and communication of key performance metrics (e.g., agency use, overtime reduction, labor efficiency).
• Synthesize and translate key performance metrics into actionable strategies and initiatives that drive short-term improvement and long-term sustained success for clients.
• Own and grow key relationships with executive stakeholders across facility leadership and frontline staff.
• Partner and lead projects with the growth team, defining roadmaps for repeatable network and geographic expansion as In-House enters new markets. 

Product Evolution: 

• Extract and synthesize customer feedback to identify opportunities for product enhancements and then drive the process from ideation to deployment.
• Lead projects with the product team to influence roadmap priorities, translating customer requests into actionable product delivery plans.
• Develop best practices, playbooks, and case studies to standardize and scale successful implementations.

Qualifications:

• Bachelor’s degree in business, economics, engineering, or a related field.
• 5+ years of experience in a highly analytical, client-facing environment such as management consulting, strategy & operations, healthcare operations, enterprise customer success, or similar roles requiring structured problem-solving and executive communication.
• High executive presence and relationship management ability - comfortable partnering directly with C-suite, facility leadership, and frontline teams; capable of influencing stakeholders, navigating ambiguity, and driving alignment.
• Proven experience owning outcomes in fast-paced, high-accountability environments; thrives on both strategic planning and rolling up their sleeves to execute.
• Process-oriented with strong operational rigor - able to design, implement, and scale repeatable systems, playbooks, and best practices across customers.
• Exceptional analytical and strategic thinking skills - able to quickly make sense of complex operational environments, build data-driven insights, and translate them into clear recommendations and action plans.
• Bias toward action with high ownership, resourcefulness, and comfort operating in startup environments with evolving processes and priorities.
• Passion for improving healthcare delivery and for working directly with customers to drive measurable operational and financial outcomes.

Position Overview:

The Operations Lead will own the implementation and ongoing performance management of our customers. In this role, you will be responsible for ensuring customers successfully adopt our platform, achieve measurable outcomes, and continuously optimize their use of In-House Health. You will work closely with our product and growth teams to evolve our platform to meet customers needs and support account expansion efforts. The ideal candidate will be detail-oriented, strategic minded, process driven, and an excellent communicator. The role offers an exciting opportunity to be an early team member, with significant potential to shape the future of the organization. 

Key Responsibilities: 

Implementation and Customer Success: 

• Lead end-to-end implementations for new customers, ensuring smooth adoption and minimal disruption to operations. 
• Establish baseline metrics and success criteria tailored to each customer’s goals. 

Ongoing Performance Management & Optimization: 

• Monitor key performance metrics (e.g., agency use, overtime reduction, labor efficiency) and proactively identify improvement opportunities.
• Manage key relationships with customer stakeholders across facility leadership and frontline staff, helping them continuously refine scheduling practices and maximize ROI.
• Partner with the growth team, supporting contract renewals through demonstrated customer impact and identify expansion opportunities within existing accounts. 

Product Evolution: 

• Gather and synthesize customer feedback to identify opportunities for product enhancements.
• Collaborate with the product team to influence roadmap priorities based on real-world customer needs. 
• Develop best practices, playbooks, and case studies to standardize and scale successful implementations.

Qualifications:

• Bachelor’s degree in business, economics, engineering, or a related field.
• 3+ years of experience in a highly analytical, client-facing environment such as management consulting, strategy & operations, healthcare operations, enterprise customer success, or similar roles requiring structured problem-solving and executive communication.
• High executive presence and relationship management ability - comfortable partnering directly with C-suite, facility leadership, and frontline teams; capable of influencing stakeholders, navigating ambiguity, and driving alignment.
• Proven experience owning outcomes in fast-paced, high-accountability environments; thrives on both strategic planning and rolling up their sleeves to execute.
• Process-oriented with strong operational rigor - able to design, implement, and scale repeatable systems, playbooks, and best practices across customers.
• Exceptional analytical and strategic thinking skills - able to quickly make sense of complex operational environments, build data-driven insights, and translate them into clear recommendations and action plans.
• Bias toward action with high ownership, resourcefulness, and comfort operating in startup environments with evolving processes and priorities.
• Passion for improving healthcare delivery and for working directly with customers to drive measurable operational and financial outcomes.