Engineering Journal Jobs in Brighton, MA

222 positions found — Page 2

Assistant Project Manager
✦ New
Salary not disclosed
Boston, MA 1 day ago

If you are looking for an opportunity to break away from your silo to grow your career while working on high profile Mission Critical Data Centers, we are looking for you.


Vanderweil Engineers is a nationally recognized, top-ranked engineering firm specializing in MEP/FP and technology services. For 75 years, we've delivered innovative solutions across diverse sectors—including Science & Technology, Mission Critical, Academic, Healthcare, and Commercial. As one of the largest independently owned engineering firms in the U.S., our team of 500+ professionals operates from nine offices nationwide, bringing deep expertise and a commitment to excellence to every project.


We offer growth and stability in an ever-changing volatile environment. Join us to do the best work of your career as an Assistant Project Manager at our Boston, MA office. (Hybrid schedule - three minute walk from South Station in the Seaport District)


As an Assistant Project Manager, you will be partnering with Project Managers and Engineers on large scale mission critical data center projects. Expand your skillset by shadowing Project Managers while gaining knowledge across multiple disciplines and project oversight.



Responsibilities:


  • Support Project Managers, Engineers, Subcontractors, and field personnel
  • Contract, Scope and Quality management
  • Coordinate deliverables and design reviews
  • Assisting with assembly of project documents, drawings, and coordinating distribution
  • Maintaining files and documentation control for both internal network and client folders.
  • Meet schedules and budgets on projects.


Requirements:


  • 2+ years of related background
  • Bachelor’s degree or advanced degree in Project Management, Engineering, Technical field or equivalent experience
  • Client facing communication skills
  • Detail-oriented with ability to prioritize and complete deadline-driven tasks efficiently.
  • Analytical thinker with initiative to learn and adaptive to various client expectations.


Flexible & Hybrid Culture


Compensation range is $80,000 to $100,000 plus benefits commensurate with years of experience, professional licensure and education


At Vanderweil Engineers, we believe our best work is done when flexibility is offered. We know that work/life synergy is crucial to our employees, our flexible and hybrid work style allows team members to have the freedom to be innovative, and drive results their way.


Our wellness programs are above and beyond, as our team members physical and behavioral health are a priority.


We are an equal opportunity employer committed to diversity in the workplace.


If you would like to connect with us for more information, please contact a member of our recruitment team or to learn more about our work culture, please visit us at ://

Not Specified
Senior Project Manager, R&D
✦ New
Salary not disclosed
Newton, MA 15 hours ago

Job Title: Senior Project Manager, R&D

Location: Newton, MA (Hybrid - Onsite 3 days per week (Monday, Tuesday and Thursday)

Pay rate: $75/hr.W2

Duration: 12 Months

Shift timings: 8:00–5:00 or 9:00–6:00



Experience Requirements

  • 4–8 years of relevant experience
  • Should come from a regulated industry
  • Preference for medical device
  • Role is not a software development PM; more aligned with systems/testing.


Required & Preferred Technical Skills

Required

  • Microsoft Excel
  • Microsoft Project
  • Microsoft Office Suite (Outlook, Word)

Preferred

  • Azure DevOps
  • SAP (helpful but not required for this specific role)


Soft Skills & Leadership Attributes


  • Strong leadership abilities in complex technical environments
  • Ability to turn ambiguous information into actionable tasks
  • Strong judgment and decision making
  • Skilled in facilitation and mediation
  • Able to guide a team toward decisions without dominating discussion
  • Clear communication skills
  • Ability to lead cross functional teams


Education Requirements


  • Bachelor’s degree required (Engineering, Technical discipline, or related Science)
  • Master’s degree acceptable; not considered overqualified
  • Experience expectations may vary depending on degree level. For example, a bachelor's degree candidate will need more experience (closer to 8 years) than a master’s degree candidate (closer to 4 years)



Position Description:


  • Consults with customers on technical solutions, together with Sales Manager or Key Account Manager.
  • Clarifies customers´ targets and requirements, and/or specification in request for proposal (RFP).
  • Prepares participation in tender and leads negotiation with customers. Coordinates overall planning of the project and decides on allocation of resources.
  • Clarifies specification and continuously liaise with accountable Project Manager Internal.
  • Monitors milestone and adherence to budgets, and initiates actions to minimize non-conformance cost.
  • May coordinate agreed commissioning measures onsite, together with Site Engineering Management.
  • Adheres to PM standards and Business Conduct Guidelines (e.g., Tax regulations, Export Control, EHS).


Key Responsibilities:


  • "Project Manager" Local / Regional Business Projects (small):Facilitates the execution of project/program solution plan for complex projects or programs.
  • Responsible for delivery of complex project/program plans.
  • Supports the project/program management role (definition of schedule, budget, risk, change, opportunity and resource allocation management) for complex projects or programs.
  • Acts as a functional or business process resource on projects or programs. Facilitates execution of continuous improvement plan.
  • May perform active role in maintaining client relationships and sales opportunities.
  • Experience: 4-8 years. Knowledge: Certified as Project Manager, Manages (at least) medium projects and is expected to further run plans of same/higher complexity (or equal knowledge).
Not Specified
Design Quality Engineer
🏢 Getinge
Salary not disclosed
Boston, MA 2 days ago


With a passion for life



Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers.



Are you looking for an inspiring career? You just found it.



Paragonix Technologies markets organ transportation devices that safeguard organs during the journey between donor and recipient patients. Our devices incorporate clinically proven and medically trusted hypothermic preservation techniques in a novel suspension system to provide unprecedented physical and thermal protection. Our product portfolio spans cardiac, thoracic, and abdominal preservation devices to improve donor organ quality and extend donor organ transport time. Paragonix also markets transplant services and organ screeningto the transplant community.


Position Overview: The Design Quality Engineer will play a crucial role in ensuring the quality and compliance of Paragonix's medical device products throughout the design and development lifecycle. The successful candidate will collaborate closely with cross-functional teams, including R&D, manufacturing, regulatory affairs, and quality assurance, to drive excellence in design control processes.


Primary responsibilities/authority will include:



  • Design Control Compliance: Implement and maintain design control processes in accordance with applicable regulatory standards (e.g., ISO 13485, ISO 14971, FDA QSR, MDR) to ensure the development of safe and effective medical devices.
  • Risk Management: Lead and contribute to risk management activities throughout the design process, including the identification, assessment, and mitigation of potential risks. Work closely with the R&D team to integrate risk management into the design process.
  • Failure Analysis: Assist in Post-Market Surveillance (PMS) initiatives, including failure investigation, record review, and data trending.
  • Quality Planning: Develop and execute quality plans for new product development projects, outlining quality objectives, deliverables, and verification/validation activities.
  • Design Input and Output:

    • Review and approve design inputs to ensure they are clear, complete, and aligned with user needs and regulatory requirements.
    • Validate that design outputs meet the specified design input requirements.


  • Change Control: Manage design changes by assessing their impact on product quality, ensuring proper documentation, and obtaining necessary approvals.
  • Verification and Validation:

    • Develop and execute protocols for design verification and validation strategies and acceptance criteria.
    • Collaborate with testing teams to ensure thorough testing of product designs.


  • Collaboration: Work closely with cross-functional teams, including R&D, manufacturing, regulatory affairs, and quality assurance, to facilitate effective communication and collaboration throughout the product development process.
  • Regulatory Compliance: Stay abreast of relevant regulations and standards and ensure that product designs comply with applicable requirements. Support regulatory submissions as needed.
  • Continuous Improvement: Identify opportunities for process improvements within the design control system and contribute to the development and implementation of best practices.

Required Qualifications:



  • Bachelor's degree in engineering or a related field; advanced degree preferred.
  • Minimum of 1-3 years of experience in a quality engineering role in the medical device industry.
  • In-depth knowledge of design control processes, risk management, and quality management systems (ISO 13485, ISO 14971, FDA QSR).
  • Strong technical skills related to product quality including VOE translation to Design Specs, Human Factors, CTQ Cascades, Design Characterization, Verification / Validation, Test Method Validation, Process Validation, Inspection Techniques and Statistics.
  • Strong understanding of regulatory requirements for medical devices (FDA, EU MDR, etc.).
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across functions.
  • DFSS or DMAIC Black Belt Certified, ASQ Certified Quality Engineer (CQE) or Certified Quality Auditor (CQA) certification is a plus.

Other Requirements:



  • Electrical and mechanical background strongly preferred.
  • Experience creating and analyzing charts in Minitab, JMP, or equivalent software a plus.
  • Knowledge of Six Sigma, Lean, SPC, ASQ and/or ISO process controls a plus.
  • Computer proficiency in MS office (specifically Excel).
  • Effective verbal and excellent technical writing skills.
  • Excels at generating and maintaining organized and accurate records.
  • Excellent oral and written communication skills in English.
  • Able to travel domestically and internationally as required (
Not Specified
Senior Project Manager, Healthcare Construction
✦ New
Salary not disclosed
Boston, MA 1 day ago

Sr. Project Manager

Location: Boston, MA (candidates must already reside in Massachusetts, preferably in the Boston area)

Schedule: 100% onsite at the main office or hospital project sites

Travel:

40–60% travel within approximately one hour of the main office to various hospital project sites. Mileage reimbursement provided.


Compensation

  • $128K–$155K base salary
  • Discretionary annual bonus
  • $452/month vehicle allowance
  • $80/month phone allowance


Overview

Large hospital construction project within the Boston metro area, consisting of multiple project sites.


Required Experience

  • 8+ years of project management experience with a mechanical subcontractor
  • Experience managing hospital construction projects valued at $5M+ (other commercial project types will not be considered)
  • Strong experience managing subcontractors, vendors, budgets, and client relationships


Education

Bachelor’s degree in Construction Management, Engineering, Architecture, or related field.

Equivalent HVAC or plumbing field experience may be considered.


Preferred Certifications

  • PMP (Project Management Professional) – PMI
  • Procore Certified
  • OSHA 30, CPR, and First Aid (preferred)


Key Responsibilities

  • Oversee all aspects of project delivery including financial management, subcontractors, vendors, and client relationships
  • Maintain job site safety through safety planning, JHA approvals, toolbox talks, and site walks
  • Manage project budgets and contract delivery types (GMP, Lump Sum, or Concession Agreement)
  • Ensure contract compliance including insurance, reporting, scheduling, and energy savings requirements
  • Oversee Procore project setup, including change management and document control
  • Negotiate and execute vendor purchase orders and subcontracts
  • Lead project handoff meetings and ensure alignment on project goals and client expectations
  • Oversee site utilization planning with emphasis on safety, cleanliness, and access control
  • Establish and manage the project baseline schedule and milestone tracking
  • Lead monthly project reporting, cost reviews, and risk mitigation planning
  • Ensure execution of the project quality assurance plan
  • Manage change processes including RFIs, drawing revisions, and client directives
  • Lead project meetings and distribute agendas and minutes
  • Build and maintain relationships with subcontractors, vendors, and clients
  • Manage and mentor Project Managers


Qualifications

  • 8+ years of relevant experience
  • Ability to manage multiple priorities and resolve project challenges effectively
  • Proficiency with Microsoft Office and Procore


Benefits

  • Medical, dental, and vision insurance
  • 401(k) with company match (100% of the first 3%, 50% of the next 2%)
  • 120 hours PTO and 9 paid holidays
  • Mileage reimbursement and monthly vehicle allowance.
Not Specified
CNC Lathe Machinist III ($30$45/hr)
✦ New
Salary not disclosed
Newton lower falls, MA 15 hours ago

Experienced CNC Machinists wanted! Join a stable manufacturing company with 40+ years in business. We are looking for a skilled CNC Lathe Setup/Operator who can produce precision components and support our growing production team.


What Youll Do
  • Set up and operate CNC lathes for production runs
  • Read and interpret blueprints and technical drawings
  • Inspect parts using calipers, micrometers, and precision measuring tools
  • Perform machine adjustments and basic troubleshooting
  • Work with engineering on CNC programs (Mastercam / CAM software)
  • Maintain quality standards through in-process inspections
  • Keep machines and work areas clean, safe, and organized



What Were Looking For
  • 510 years CNC machining experience
  • Strong experience with lathe setup and tooling
  • Experience with multi-axis / multi-spindle machines (Mazak, Puma, Miyano preferred)
  • Knowledge of GD&T and blueprint reading
  • Strong mechanical aptitude and problem-solving skills
  • High School Diploma or equivalent
Why Work With Us
  • Established company 40+ years in business
  • Competitive pay
  • Comprehensive benefits package
  • Stable full-time work
  • Opportunity to grow with an experienced manufacturing team

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Not Specified
Entry Level Data Engineer
✦ New
Salary not disclosed
Boston, Massachusetts 15 hours ago

Job Overview:

We are seeking a Data Engineer to support data pipeline development and ETL processes.

Responsibilities:

Build and maintain ETL pipelines

Optimize database performance

Work with structured and unstructured data

Ensure data integrity

Requirements:

Degree in Data Engineering or related field

Knowledge of SQL, Python

Familiarity with data warehousing concepts

Not Specified
Senior Project Engineer
✦ New
Salary not disclosed
Boston, Massachusetts 15 hours ago

The Role

As Senior Project Engineer, you will work alongside senior project managers serving as owner's representative on behalf of a confidential defense tech client. You will be a critical part of the project delivery team, supporting the day-to-day execution of complex construction projects from the owner's side. This is a hands-on, high-visibility role with real exposure to executive-level clients and mission-critical work.

What You'll Own

  • Support senior PMs in managing proposals, drafting meeting minutes, contract creation, and client reporting documents
  • Assist in the creation and ongoing updates of project budgets and schedules
  • Manage document control, change order processing, monthly invoicing, TI allowance reimbursement, and project closeout in coordination with project managers
  • Day-to-day involvement across multiple concurrent, complex construction projects
  • Interface directly with PMs, clients, and brokers on evolving project requirements

What We're Looking For

  • 1-4 years of experience in the construction industry, preferably as a Project Engineer or Senior Project Engineer
  • Experience with tenant improvement projects required
  • Hands-on experience with invoice processing, schedule and budget creation and updates, and meeting minutes required
  • A strong tendency toward leadership and a solid understanding of the design, permitting, bidding, construction, and closeout process
  • Highly proficient in Bluebeam, Microsoft Excel, Microsoft Word, and Microsoft Project
  • Sharp communicator, written and verbal, comfortable interfacing with senior stakeholders
  • Self-directed and deadline-driven, with the ability to juggle multiple tasks and adapt quickly to shifting priorities

Compensation & Details

  • Competitive base salary commensurate with experience ranging from $80,000-$110,000
  • Competitive benefits package and long-term career growth
  • Combination of in-office and onsite project work
  • Travel as required to support client projects
  • Bachelor's degree required, preferably in Construction Management, Engineering, or Architecture
Not Specified
Manager of Information Security
Salary not disclosed
Quincy, MA 3 days ago

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.


Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.


Our offices have onsite fully equipped state of the art gyms for employees at zero cost.


Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.


We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.


Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.


Granite was recently named One of Forbes Best Employers for Diversity.


Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.


If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.


EOE/M/F/Vets/Disabled

General Summary of Position:


The Manager of Information Security leads Granite's enterprise security program, ensuring the protection of corporate systems, applications, cloud platforms, and data across the entire business. This role drives the strategy, implementation, and continuous improvement of security policies, controls, and processes while enabling secure operations across IT, Engineering, Operations, Legal, and customerfacing teams. It oversees vulnerability management, cloud security (GCP and AWS), identity and access management, application security, incident response, and thirdparty risk, ensuring security is embedded into technology decisions and business initiatives. The position also maintains focused support for governmentrelated compliance activities, such as NISTbased requirements and limited ATO documentation, representing a smaller but important portion of the role. Overall, the Senior Manager provides crossfunctional leadership to strengthen Granite's security posture, reduce risk, and support the organization's operational and strategic goals



Duties and Responsibilities:



  • Oversee and manage Granite's enterprise wide Information Security Program, ensuring
    protection of corporate systems, data, applications, cloud environments, and business
    operations across all departments (IT, Engineering, Legal, Ops, Customer facing
    teams).
  • Lead the development, implementation, and continuous improvement of corporate
    security policies, standards, procedures, and supporting governance documents.
  • Direct vulnerability management activities across infrastructure, cloud, and
    applications; coordinate remediation with engineering, DevOps, and operations teams;
    validate fixes through scanning and ongoing monitoring.
  • Oversee cloud security for GCP and AWS, ensuring secure configuration, access
    control, and alignment with best practices.
  • Drive secure architecture reviews, application security requirements, and SDLC
    security integration for internal products.
  • Partner with Engineering, Infrastructure, DevOps, and Network teams to evaluate
    system changes, cloud migrations, firewall updates, and new deployments to ensure
    security requirements and risk mitigations are properly addressed.
  • Lead incident response activities-coordinate triage, communicate with stakeholders,
    review root causes, and ensure corrective actions and preventative measures are
    implemented.
  • Manage enterprise identity and secrets programs, including MFA requirements, SSO
    implementation, service account lifecycle, least privilege enforcement, and secure
    credential rotation.
  • Guide third party risk management, review vendor documentation, determine required
    evidence levels, and assess security impact of new or ongoing vendors.
  • Provide security guidance and support for business processes, system enhancements,
    corporate initiatives, new integrations, and technology transformations across the
    organization.
  • Lead recurring enterprise security meetings to align IT, Engineering, Legal, Audit, and
    business leaders on priorities, risks, and remediation activities.
  • Ensure proper data handling practices across the business, including the identification
    and removal of sensitive or regulated data from email, local drives, Teams, and other
    systems.
  • Support corporate continuity and resilience activities, including business impact
    analysis, response planning, and readiness validation.
  • * Provide accurate, timely responses to security questionnaires, proposals, and customer
    inquiries across business units; contribute security content for RFPs, audits, and partner
    assessments.
  • Maintain compliance for federal BSS/GBSS systems under NIST SP 800 53 / 800 171
    and GSA requirements; update SSPs; and support ATO assessments as needed.
  • Provide federal agencies (e.g., GSA, DARPA) with required security documentation,
    system diagrams, and responses when requested.
  • Perform other duties as required
  • Obtain/retain a government security clearance as may be required to perform the duties
    of the position

Required Qualifications:



  • Bachelor's degree in Computer Science, Information Systems, Information Assurance,
    or equivalent experience.
  • Eligibility to obtain and maintain Public Trust (Tier 2) or other federal security
    clearances.
  • Handson experience implementing NIST SP 80053, NIST SP 800171, SOC 2, PCIDSS, RMF, and FISMA Moderate controls in enterprise environments.
  • Demonstrated experience with SSP writing, ATO packages, security assessments, and
    continuous monitoring activities.
  • Experience with cloud security in Google Cloud Platform (GCP) and Amazon Web
    Services (AWS). Familiarity with application security best practices (OWASP, SDLC integration,
  • SAST/DAST scanning workflows).
  • Ability to interpret and communicate security requirements to engineering, legal, and
    operations teams.
  • Experience supporting vendor risk reviews, questionnaire responses, and assessment of
    thirdparty security materials.
  • Experience with security controls in a converged infrastructure/virtual machine
    environment
  • Experience developing information system security plans, policies, and procedures for
    Local Area Network (LAN) information systems and wide area network (WAN)
    information systems
  • Strong crossteam leadership, communication, and documentation skills.
Not Specified
Major Account Manager
✦ New
🏢 Granite Telecommunications
Salary not disclosed
Quincy, MA 1 day ago

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.


Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.


Our offices have onsite fully equipped state of the art gyms for employees at zero cost.


Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.


We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.


Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.


Granite was recently named One of Forbes Best Employers for Diversity.


Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.


If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.


EOE/M/F/Vets/Disabled

General Summary of Position:



  • Prospecting, cold calling and selling our structured cabling products and services to national companies.
  • Building and maintaining a sales funnel.
  • Effectively communicate and demonstrate the features and values of our business.
  • Identify prospect needs and develop action plans and proposals; Deliver in person and online presentations.
  • Close the deal and maintain positive client relationships.
  • Create additional revenue opportunities.
  • Achieve and exceed sales goals.
  • Develop a clear understanding of Granite's cabling products and services: Managed Services, Cabling Projects, Wi-Fi projects and Rollouts.
  • You will be selling infrastructure engineering and network installations for voice, data, video, security, and wireless solutions.

Duties and Responsibilities:



  • Prospecting, cold calling and selling our structured cabling products and services to national companies.
  • Building and maintaining a sales funnel.
  • Effectively communicate and demonstrate the features and values of our business.
  • Identify prospect needs and develop action plans and proposals; Deliver in person and online presentations.
  • Close the deal and maintain positive client relationships.
  • Create additional revenue opportunities.
  • Achieve and exceed sales goals.
  • Develop a clear understanding of Granite's cabling products and services: Managed Services, Cabling Projects, Wi-Fi projects and Rollouts.
  • You will be selling infrastructure engineering and network installations for voice, data, video, security, and wireless solutions.
  • Bachelor's Degree Preferred


#LI-GC1

Not Specified
NOC Technician
🏢 Granite Telecommunications
Salary not disclosed
Quincy, MA 3 days ago

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.


Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.


Our offices have onsite fully equipped state of the art gyms for employees at zero cost.


Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.


We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.


Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.


Granite was recently named One of Forbes Best Employers for Diversity.


Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.


If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.


EOE/M/F/Vets/Disabled

General Summary of Position:


As a NOC Technician, you will be responsible for monitoring, troubleshooting, and maintaining our clients' network infrastructure to ensure optimal performance and reliability. Your expertise in SD-WAN networking and firewall management will be essential in proactively identifying and resolving network issues and implementing appropriate solutions. The ability to work independently and effectively manage a ticket queue is crucial to ensure timely response and resolution of network-related incidents. By joining our team you will be given the opportunity to develop your technical knowledge along one of three primary practices: Network Security, Enterprise Networking, or Unified Voice and Application support with our internal subject matter experts.


Duties and Responsibilities:



  • Remotely troubleshoot managed service-related issues on support calls with Granite customers and/or field technicians
  • Assist with the implementation and onboarding of innovative security and networking products, including in-house designed hardware solutions
  • Professionally, accurately, and efficiently handle customer requests including technical and non-technical inquiries to any NOC related services
  • Work with industry standard partners (Fortinet, Cisco, VMWare, etc.) on the support and implementation of nationwide networks
  • Study and improve personal technical capabilities in enterprise networking, network security, and unified voice application support to contribute to the company mission at a higher level of expertise
  • Independently handle a queue of tickets, promptly responding to incidents, requests, and changes while ensuring adherence to service level agreements (SLAs).
  • Monitor the performance and health of the network infrastructure, including SD-WAN devices, routers, switches, firewalls, and other network components.

Required Qualifications:



  • Bachelor's degree in computer science, information technology, or a related field, or equivalent work experience.
  • 1-2 years in a technical support related role, or equivalent experience
  • Understanding of networking standards, OSI model, subnetting and routing protocols
  • Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex network issues efficiently.
  • Understanding of agile task management and project operations
  • Ability to provide a high level of customer support to improve customer experience
  • Ability to work well independently and in a team environment in a hybrid WFH model
  • Must have the ability to be cleared for Public Trust P2 clearance

Preferred Qualifications:



  • Strong knowledge of SD-WAN technologies and protocols, such as MPLS, BGP, OSPF, VPN, QoS, and traffic engineering.
  • Experience managing and troubleshooting firewall solutions, such as Velocloud, Palo Alto, Fortinet, or Juniper.
  • CCNA, Network+, or equivalent certification or higher
  • Proficiency with Python, Javascript, or similar coding languages
  • Telecommunications industry experience
  • Prior public trust P2 security clearance
Not Specified
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