Engineering Journal Jobs in Atherton, CA

About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Job Title: Support Engineer, Tier 3

Location: United States; Remote, MST or PST

Experience: Senior Level

Job Function: Support

Employment Type: Full-Time

Industry: Computer and Network Security

Job Summary

The Support Engineer, Tier 3, functions as a senior individual contributor responsible for resolving the most complex and high-impact technical issues. This role provides technical leadership across the support organization, partners closely with Product and Engineering teams, and drives systemic improvements that enhance product stability, support effectiveness, and customer outcomes.

Applicants must hold US citizenship or US permanent resident status.

Job Responsibilities

Advanced Technical Resolution

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• Independently resolves critical, complex, and high-severity customer issues, including those with broad operational or customer impact.
  
• Serves as an escalation point for advanced technical issues, applying deep diagnostic expertise across multiple technical domains.
  
• Proactively identifies and addresses issues prior to customer or executive escalation.
  
• Reproduces customer issues in lab or test environments to validate root cause and confirm resolution.
  
• Builds and maintains lab environments used for advanced troubleshooting, validation, and technical enablement.
  

Subject Matter Expertise

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• Acts as a senior subject matter expert for assigned Keyfactor products, including Command and/or EJBCA.
  
• Provides expert-level guidance on PKI, cryptographic concepts, compliance considerations, and secure deployment practices.
  
• Applies broad domain knowledge to diagnose complex, non-routine issues across infrastructure, application, and security layers.
  
• Contributes technical insight related to emerging risks, architectural considerations, and support readiness.
  

Knowledge Sharing & Enablement

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• Mentors and provides technical guidance to support engineers across all tiers.
  
• Identifies knowledge gaps through case analysis and operational data and contributes to targeted training and documentation.
  
• Develops and maintains technical documentation, ensuring accuracy, clarity, and alignment with internal standards and industry best practices.
  
• Promotes consistent knowledge sharing to improve overall team capability and reduce recurring issues.
  

Systemic Improvement & Cross-Functional Collaboration

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• Identifies recurring issues and systemic deficiencies and leads efforts to implement long-term corrective actions.
  
• Partners with Product, Engineering, and Support leadership to address root causes and improve product and support processes.
  
• Provides technical input that informs product quality, platform stability, and support scalability.
  
• Represents customer impact and operational risk during cross-functional discussions and incident reviews.
  

Customer & Incident Management

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• Manages high-profile customer escalations and outages with professionalism, technical rigor, and clear communication.
  
• Communicates complex technical findings and recommendations to both technical and non-technical stakeholders.
  
• Maintains accountability for case progression, resolution quality, and documentation accuracy.
  

Minimum Qualifications, Education, and Skills

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• 3+ or more years of advanced technical support experience or demonstrated equivalent expertise in PKI or related security technologies.
  
• Demonstrated depth of expertise in one or more technical domains required to support Keyfactor products.
  
• Advanced knowledge of Windows Server and/or Linux, including IIS, ADFS, WAP, and Active Directory.
  
• Strong expertise in PKI, ADCS, certificate lifecycle management, and cryptographic principles.
  
• Proficient in SQL database analysis, including complex queries and table structure evaluation.
  
• Strong understanding of networking concepts, including firewalls, load balancers, and proxy configurations.
  
• Experience with cloud platforms such as AWS and/or Azure.
  
• Expertise in containerization and orchestration technologies (Docker, Kubernetes).
  
• Demonstrates strong verbal and written communication skills with the ability to convey complex technical information clearly and professionally.
  
• Maintains a high standard of customer focus and operational accountability.
  
• Capable of identifying root causes of complex issues and articulating clear, actionable resolutions.
  

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• 
  
• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  
• Comprehensive benefit coverage globally.
  
• Generous paid parental leave globally.
  
• Competitive time off globally.
  
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  
• The Keyfactor Alliance Program to support DEIB efforts.
  
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  
• Monthly Talent development and Cross Functional meetings to support professional development.
  
• Regular All Hands meetings - followed by group gatherings.
  

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility.

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make "it" happen.

Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

We're building safety-enhancing technology for aviation that will save lives. Automated aviation systems will enable a future where air transportation is safer, more convenient and fundamentally transformative to the way goods - and eventually people - move around the planet. We are a team of mission-driven engineers with experience across aerospace, robotics and self-driving cars working to make this future a reality.

As a Flight Controls Engineer at Reliable Robotics, you will be part of the Guidance, Navigation, and Control (GNC) Team. You will design, implement, integrate, and test flight control laws for all phases of operation including autotaxi, auto-takeoff, autoland, and automatic rollout. You integrate real-world hardware and C/C++ flight software as part of ongoing flight test programs, and perform simulation analysis and data reduction in our Python and C/C++ modeling & simulation environment.

Responsibilities

• Establish autoflight and flight control system requirements

• Interface with Pilots and Operations team to develop flight test plans, respond to squawks, and communicate design updates

• Design and analyze flight control laws from conceptual design through implementation and certification

• Develop simulation models to evaluate flight control system performance and stability

• Implement control laws and algorithms in flight software

• Test flight software in simulation, Monte Carlo, hardware-in-loop, and flight

Basic Success Criteria

• BS in aerospace engineering, robotics, or equivalent field

• 3+ years of hands on, professional experience developing and testing flight controls algorithms

• Experience with flight dynamics simulation and model identification

• Professional experience with developing C/C++ flight software and Python data reduction & analysis

• Excellent written and verbal communication skills

Preferred Criteria

• MS in aerospace engineering, robotics, or similar advanced degree

• Current pilot, instrument or commercial ratings

• Experience with flight controls, autopilot, or flight management system certification

We are developing and building high-integrity, safety-critical systems for automated flight, and your role is critical to what we do at Reliable Robotics. With the support of the entire team, you will be making key contributions to the autoflight system that drive our core company mission forward.

This position is based at our facility in Mountain View, California.

Must be willing to travel up to 10% of the time.

This position requires access to information that is subject to U.S. export controls. An offer of employment will be contingent upon the applicant's capacity to perform in compliance with U.S. export control laws.

All applicants are asked to provide documentation that legally establishes status as a U.S. person or non-U.S. person (and nationalities in the case of a non-U.S. person). Where the applicant is not a U.S. person, meaning not a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, (iii) refugee under 8 U.S.C. * 1157, or (iv) asylee under 8 U.S.C. * 1158, or not otherwise permitted to access the export-controlled technology without U.S. government authorization, the Company reserves the right not to apply for an export license for such applicants whose access to export-controlled technology or software source code requires authorization and may decline to proceed with the application process and any offer of employment on that basis.

At Reliable Robotics, our goal is to be a diverse and inclusive workforce. As an Equal Opportunity Employer, we do not discriminate on the basis of race, religion, color, creed, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, sexual orientation, age, non-disqualifying physical or mental disability or medical conditions, national origin, military or veteran status, genetic information, marital status, or any other basis covered by applicable law. All employment and promotion is decided on the basis of qualifications, merit, and business need.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

Compensation Range: $155K - $215K

We're building safety-enhancing technology for aviation that will save lives. Automated aviation systems will enable a future where air transportation is safer, more convenient and fundamentally transformative to the way goods - and eventually people - move around the planet. We are a team of mission-driven engineers with experience across aerospace, robotics and self-driving cars working to make this future a reality.

As a Sr. Avionics Harness Technician at Reliable Robotics, you will be a part of the Production organization. This is a small but growing team of highly motivated people passionate about delivering quality products and services on time, with unquestionable value. You'll play a critical role in the build, operation, integration, test, diagnostics, inspection, and maintenance of highly reliable avionics systems, such as wiring harnesses and electromechanical hardware. You'll also help with the installation of those systems onto aircraft. Your work will support various product development phases such as prototype, research and development, aircraft certification, and recurring production. This is a fantastic opportunity to serve as the last line of defense for ensuring that our safety-critical systems are reliable and produced to the intended engineering requirements.

Responsibilities

• Build, operate, integrate, test, diagnose, inspect, and maintain highly reliable systems, including wire harnesses, cable assemblies, avionics assemblies, and circuit card assemblies

• Read, interpret, and work from drawings, controlled documentation, and processes such as drawings, layouts, assembly procedures/work instructions, schematics, engineering drawings, and master parts lists

• Develop and improve manufacturing and installation instructions

• Assure product and process quality by testing finished-product and process capabilities

• Resolve product non-conformances and collaborate with the quality team to implement corrective actions

• Record work performed in a clear, precise, and complete manner

• Assist with the development of production and improvement processes

Basic Success Criteria

• 8+ years of professional experience building/fabricating wire harnesses or cable assemblies, or other testing, integration, or mechanical assembly experience

• 5+ years of hands-on experience reviewing technical designs and working from drawings, schematics, layouts, assembly/procedures, master parts lists, and other controlled documentation

• One or more of the following certifications: IPC-A-610, IPC-A-620, IPC J-STD-001, NASA-STD-8739.4

• Ability to proficiently use a PC/Mac, Google Suite, manufacturing execution systems, JIRA, or equivalent tools

• Ability to lift 25-pound boxes to a height of 3-4 feet, with or without reasonable accommodation

Preferred Criteria

• Experience working in an electro-mechanical manufacturing company, a precision manufacturing company, or a high-volume manufacturing company

• Electro-mechanical assembly and prototype development experience

• Experience setting up and running tests and experiment

Our team is passionate about delivering on our commitments, solving hard problems, continuously improving, and helping the business succeed. We are constantly reevaluating our technologies, products, and capabilities. If you are a lifelong learner, you will love this environment. Get in on the ground floor and help us build the company.

The position will be located at our facility in Mountain View, California.

Must be willing to travel up to 10% of the time.

This position requires access to information that is subject to U.S. export controls. An offer of employment will be contingent upon the applicant's capacity to perform in compliance with U.S. export control laws.

All applicants are asked to provide documentation that legally establishes status as a U.S. person or non-U.S. person (and nationalities in the case of a non-U.S. person). Where the applicant is not a U.S. person, meaning not a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, (iii) refugee under 8 U.S.C. * 1157, or (iv) asylee under 8 U.S.C. * 1158, or not otherwise permitted to access the export-controlled technology without U.S. government authorization, the Company reserves the right not to apply for an export license for such applicants whose access to export-controlled technology or software source code requires authorization and may decline to proceed with the application process and any offer of employment on that basis.

At Reliable Robotics, our goal is to be a diverse and inclusive workforce. As an Equal Opportunity Employer, we do not discriminate on the basis of race, religion, color, creed, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, sexual orientation, age, non-disqualifying physical or mental disability or medical conditions, national origin, military or veteran status, genetic information, marital status, or any other basis covered by applicable law. All employment and promotion is decided on the basis of qualifications, merit, and business need.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

Compensation Range: $125K - $145K

We're building safety-enhancing technology for aviation that will save lives. Automated aviation systems will enable a future where air transportation is safer, more convenient and fundamentally transformative to the way goods - and eventually people - move around the planet. We are a team of mission-driven engineers with experience across aerospace, robotics and self-driving cars working to make this future a reality.

Our Flight Software team is at the core of Reliable's autonomy mission, building safety critical embedded flight software, maturing next generation detect and avoid and communications technology, FPGA designs, and simulation and test infrastructure. We're deeply involved in all aspects of the development and certification of the Reliable Robotics autonomy stack, and play a central role in bringing our aircraft to life.

Responsibilities

As a Flight Software Manager at Reliable Robotics, you'll lead and grow the team responsible for the safety critical flight software that makes the aircraft fly. You'll own the maturation of engineering processes to balance immediate engineering execution with formal DO-178C verification, supporting rapid integration and testing of GNC algorithms while building out the software architecture for certification.

You'll provide technical and architectural guidance on flight software components, from flight controls to redundancy management. You'll work closely with leads across Guidance, Navigation, and Controls (GNC), Avionics, Systems, and Hardware to develop and execute technical roadmaps, manage priorities, and ensure your team is unblocked and empowered to deliver robust, reliable, and certifiable flight software enabling advanced autonomy.

Basic Success Criteria

• Bachelor's Degree in Aerospace, Computer Science, or related discipline

• 7+ years of professional experience in real-time embedded software development (C/C++)

• 3+ years in a technical leadership or people management role

• Experience working on complex systems where hardware and software intersect

• Experience with Guidance, Navigation, and Control (GNC) algorithms, flight dynamics, and state estimation

Preferred Criteria

• Demonstrated success scaling teams and maturing development processes in a high-growth environment

• Experience designing and implementing fault-tolerant systems and redundancy management schemes

• Experience working through the full lifecycle of a DO-178C certification program

• Professional experience with Python for tooling, test, and data analysis

This role is located onsite at our HQ in Mountain View, CA. Must be willing to travel 10% of the time.

At Reliable Robotics, we strive to provide competitive and rewarding compensation based on experience and expertise, as well as market conditions, location, and pay equity.

In addition to base compensation, Reliable Robotics offers stock options, employee medical, 401k contribution, great co-workers and a casual work environment.

This position requires access to information that is subject to U.S. export controls. An offer of employment will be contingent upon the applicant's capacity to perform in compliance with U.S. export control laws.

All applicants are asked to provide documentation that legally establishes status as a U.S. person or non-U.S. person (and nationalities in the case of a non-U.S. person). Where the applicant is not a U.S. person, meaning not a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, (iii) refugee under 8 U.S.C. * 1157, or (iv) asylee under 8 U.S.C. * 1158, or not otherwise permitted to access the export-controlled technology without U.S. government authorization, the Company reserves the right not to apply for an export license for such applicants whose access to export-controlled technology or software source code requires authorization and may decline to proceed with the application process and any offer of employment on that basis.

At Reliable Robotics, our goal is to be a diverse and inclusive workforce. As an Equal Opportunity Employer, we do not discriminate on the basis of race, religion, color, creed, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, sexual orientation, age, non-disqualifying physical or mental disability or medical conditions, national origin, military or veteran status, genetic information, marital status, or any other basis covered by applicable law. All employment and promotion is decided on the basis of qualifications, merit, and business need.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

Compensation Range: $180K - $260K

• 
  
• Perform cell line expansion, maintenance, cryopreservation, and thawing of multiple mammalian cell lines.
  
• Prepare cell culture media with complex supplements and ensure proper cell handling procedures.
  
• Collaborate with team members to support cell culture needs for ongoing research projects.
  
• Coordinate with cross-functional teams to assess cell banking and cell culture requirements and deliver materials within timelines.
  
• Conduct and support cell line quality control procedures, including validation for experimental integrity.
  
• Maintain accurate laboratory notebooks and documentation for all experiments and lab activities.
  
• Support development of genetically engineered cell lines and in-vitro cell-based assays for oncology programs
  

• 
  
• Bachelor's degree in Molecular Biology, Cell Biology, Cancer Biology, or related life science field.
  
• Minimum 3 years of hands-on experience working with:
  
  • 
    
  • Cancer cell lines
    
  • Primary cells
    
  • Genetically engineered cell lines
    
  
  
  
• Strong expertise in aseptic techniques and mammalian cell culture.
  
• Experience handling multiple cell lines simultaneously.
  
• Proficiency in media preparation with complex supplements.
  
• Strong organizational skills, attention to detail, and record-keeping abilities.
  
• Familiarity with cell culture QC practices, including:
  
  • 
    
  • Mycoplasma testing
    
  • Cell line authentication.
    
  
  
  

• 
  
• 6+ years of hands-on experience in mammalian cell culture within the biopharmaceutical or biotechnology industry.
  
• Experience using electronic lab notebooks (ELN) for experiment documentation and workflow management.
  
• Ability to optimize and troubleshoot mammalian cell culture systems.
  
• Experience writing and maintaining Standard Operating Procedures (SOPs).
  
• Familiarity with online genetic databases and integration of phenotypic/genetic data into cell bank systems.
  
• Experience with viral and non-viral transduction or transfection methods, including:
  
  • 
    
  • Lentivirus
    
  • Retrovirus
    
  • Lipid-based systems
    
  
  
  
• Experience using laboratory instruments such as:
  
  • 
    
  • Plate readers
    
  • Cell counters
    
  • Automated western blot systems
    
  
  
  
• Ability to run basic cell-based assays and develop cell line banking protocols.
  
• Strong written and verbal communication skills.
  
• Ability to work effectively in a fast-paced environment with shifting priorities.
  

We're building safety-enhancing technology for aviation that will save lives. Automated aviation systems will enable a future where air transportation is safer, more convenient and fundamentally transformative to the way goods - and eventually people - move around the planet. We are a team of mission-driven engineers with experience across aerospace, robotics and self-driving cars working to make this future a reality.

Flight Software links together the mechanical, avionics, algorithmic, and embedded worlds to actually make the airplane fly. As a Flight Software Test V&V Engineer, you will develop the test cases to support the test verification processes ensuring that the aviation products we develop are safe to fly and help provide a high-fidelity training environment for our flight-test crews.

Responsibilities

As a Flight Software Test V&V Engineer on the Simulation and Test Systems team, you will be instrumental in testing and deploying autonomous aircraft software. The Simulation and Test Systems team architects, builds, and maintains the hardware and software infrastructure necessary to verify aircraft performance prior to flight testing. Your responsibilities include verifying flight software functionality across diverse integrated test environments, such as software-in-the-loop (SIL), hardware-in-the-loop (HITL), and on-aircraft testing. You will also author and execute test procedures for on-ground aircraft testing.

A key part of this role involves designing, building, and maintaining automated test scripts within our test ecosystem. These scripts will support functional testing and requirements-driven software tests necessary for FAA certification.

This is a highly collaborative, hands-on position. You will coordinate with engineering teams throughout the company to develop test plans, execute tests, investigate issues, and drive problems to closure. You will also be responsible for the maintenance, installation, and troubleshooting of test and simulation equipment.

Basic Success Criteria

• 3+ years professional experience testing software

• 3+ years professional experience Python and exposure to C++ build systems

• 3+ years of experience testing integrated hardware / software products or mission-critical systems

• Experience authoring problem reports, test reproducibility steps, and procedures for internal team collaboration

• Hands on experience using laboratory electrical test equipment such as digital multimeters, oscilloscopes, and/or logic analyzers

• Demonstrated experience with root cause investigations

• Bachelor's degree in Computer Science, Computer Engineering, or equivalent experience

Preferred Criteria

• Experience working with robotics or other safety critical software

• Previous experience developing automated test cases through GitHub Actions, Jenkins, Travis CI, or other continuous integration infrastructure

• Demonstrated ability to author and exercise complex test procedures a hardware-in-the-loop (HITL) test environments

• Excellent documentation and collaboration skills

• Experience with DO-178C formal software test requirements

The position will be located at our facility in Mountain View, California. Must be willing to travel up to 10% of the time.

The estimated salary range for this position is $155,000 to $215,000/annual salary + cash and stock option awards + benefits. At Reliable Robotics, we strive to provide competitive and rewarding compensation based on experience and expertise, as well as market conditions, location, and pay equity.

In addition to base compensation, Reliable Robotics offers stock options, employee medical, 401k contribution, great co-workers, and a casual work environment.

This position requires access to information that is subject to U.S. export controls. An offer of employment will be contingent upon the applicant's capacity to perform in compliance with U.S. export control laws.

All applicants are asked to provide documentation that legally establishes status as a U.S. person or non-U.S. person (and nationalities in the case of a non-U.S. person). Where the applicant is not a U.S. person, meaning not a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, (iii) refugee under 8 U.S.C. * 1157, or (iv) asylee under 8 U.S.C. * 1158, or not otherwise permitted to access the export-controlled technology without U.S. government authorization, the Company reserves the right not to apply for an export license for such applicants whose access to export-controlled technology or software source code requires authorization and may decline to proceed with the application process and any offer of employment on that basis.

At Reliable Robotics, our goal is to be a diverse and inclusive workforce. As an Equal Opportunity Employer, we do not discriminate on the basis of race, religion, color, creed, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, sexual orientation, age, non-disqualifying physical or mental disability or medical conditions, national origin, military or veteran status, genetic information, marital status, or any other basis covered by applicable law. All employment and promotion is decided on the basis of qualifications, merit, and business need.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

Compensation Range: $155K - $215K

Pacific International has been exclusively retained by a global leader in the development and production of consumer electronic components, enabling their customers to innovate and expand capabilities.

As they have sustained themselves as a global market leader, they are looking for an Account Director to further expand their reach in the consumer electronics industry. This is a highly visible position with the opportunity to build and deploy strategies for a global organization.

Key Responsibilities

• Lead customer strategy, serving as the primary point of contact and building strong cross‑functional relationships while overseeing commercial and technical initiatives.
• Identify new technology opportunities, expand engagement across business units, and pursue growth with additional OEMs by aligning solutions to customer roadmaps.
• Coordinate with global engineering, operations, and program teams to drive successful development from concept through mass production.
• Lead pricing negotiations, contract and agreement reviews, and annual planning to drive revenue growth while ensuring profitability and long‑term alignment.
• Monitor market trends, emerging technologies, and competitive activity to guide strategy.
• Maintain accurate forecasting, pipeline visibility, and account documentation using CRM and internal tools.

Ideal Candidate Profile

• Bachelor’s degree in engineering, Business, or a related field
• 7-10+ years of sales experience in the consumer electronics or electronic component industry.
• Direct experience managing relationships with consumer electronic OEMs is required.
• Experience managing global customers,
• Proven ability to manage multi-stakeholder accounts within the consumer electronics industry.

About Pacific International Executive Search:

Pacific International, a globally recognized retained executive search firm, is dedicated to empowering Fortune 500, FTSE 100, and high-growth enterprises in building exceptional C-suite, senior-level, and strategic leadership teams while championing diversity and inclusion. Our adaptability, agility, and forward-thinking ethos distinguish us in the ever-evolving business landscape.

Since 1997, we have been dedicated to building lasting client partnerships based on trust and reliability, and a proven track record of successful C-suite and mid- to senior-level leadership project delivery across many key industries globally.

Diversity Statement:

At Pacific International, diversity, equity, and inclusion are at the core of who we are and what we do. Our commitment to these values is unwavering and we proudly champion diversity on behalf of our clients in every Executive Search mandate we undertake. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law. In pursuit of these objectives, we actively encourage applications from individuals of all backgrounds and identities.

QA Manager

NeuBird is scaling rapidly and we need a hands-on QA leader who can build quality into everything we ship while still rolling up their sleeves to write tests and debug complex issues. You'll own quality across our AI-powered DevOps platform while building and mentoring a distributed QA team.

What You'll Do

Lead quality assurance for Hawkeye, our AI SRE agent that helps teams manage and troubleshoot their production environments. You'll design and implement comprehensive test strategies covering UI, integration, and AI-specific testing while building the automation frameworks that let us ship fast without breaking things.

You'll manage a distributed QA team across the US and India, balancing hands-on testing work with coaching and process improvement. This means writing critical test cases yourself, reviewing automation PRs, coordinating testing across time zones, and partnering with engineering to catch issues before they reach customers. You'll own test infrastructure, establish quality metrics that matter, and be the voice of the customer when making tradeoffs between speed and stability.

This role reports to the VP of Engineering and will be instrumental in maintaining our product quality as we scale to aggressive growth targets.

What You Bring

You have 5-7 years in QA with at least 2 years managing QA teams, ideally at a B2B SaaS company building infrastructure or observability tools. You're deeply experienced with UI testing frameworks (Selenium, Cypress, Playwright), integration testing in complex distributed systems, and modern automation frameworks (pytest, Jest, TestNG, or similar). You understand the unique challenges of testing observability tools—metrics pipelines, log aggregation, distributed tracing, and alert systems.

Experience testing AI/ML systems is a strong plus—whether that's model validation, testing non-deterministic outputs, or ensuring AI agent reliability. You've worked with distributed teams across multiple time zones and know how to build processes that work asynchronously. You're comfortable with cloud platforms (AWS preferred), containerization, Kubernetes, and CI/CD pipelines.

More importantly, you're still technical. You can debug a failing test, write automation scripts, and jump into code reviews. You don't just manage—you lead by example. You understand that at a startup, sometimes the best leadership is writing the test that unblocks the team.

Why NeuBird

We're building the next generation of AI-powered DevOps intelligence. Join a well-funded team that's moving fast, shipping constantly, and building something genuinely differentiated in a massive market.

About FalkorDB

FalkorDB is the world’s fastest graph database, engineered for real-time, high-scale enterprise applications. We are the engine behind the next generation of cybersecurity, fraud detection, and AI-driven systems. As we scale our footprint, we are looking for a foundational sales leader to own the Bay Area and drive our enterprise expansion.

The Role

We are seeking an Enterprise Hunter not a "Farmer." You are a high-octane sales professional with a track record of crushing quotas in the deep-tech software space. You don’t just manage a territory; you dominate it.

You will be responsible for navigating complex, technical sales cycles and building strategic partnerships with the most innovative companies in the world. This is a high-impact role for someone who thrives on the hunt and wants to shape the GTM strategy of a category-defining company.

What You’ll Do

• Drive New Business: Execute a ruthless territory plan to acquire "new logo" enterprise accounts across Cybersecurity, Infrastructure, and AI.
• Navigate Technical Cycles: Lead complex, POC-driven sales motions, moving seamlessly between developer-level technical deep dives and executive-level value propositions.
• Multi-Thread Strategic Deals: Build deep relationships with CTOs, VPs of R&D, and Architects to ensure FalkorDB is the standard for their infrastructure.
• Scale the GTM: Partner with Product and Marketing to refine our messaging and contribute to the regional growth playbook.
• Forecast with Precision: Maintain rigorous CRM hygiene and provide predictable revenue forecasting.

What We’re Looking For

• The Track Record: 5+ years of quota-carrying experience in enterprise software, consistently landing in the top 10% of your peer group.
• Technical Fluency: You speak the language of infrastructure, databases, and developer tools. You aren't afraid to get your hands dirty in a discovery session.
• Strategic Agility: Experience managing 6–12 month sales cycles with a "win-fast" mentality.
• The Startup Mindset: You excel in high-accountability, low-bureaucracy environments. You see a lack of process as an opportunity to build one.
• The Network: A pre-existing network within the Bay Area tech ecosystem is a significant advantage.

The "Edge" (Preferred Experience)

• Direct experience selling Graph Technology or high-performance data platforms.
• Background in Open Source business models or hybrid SaaS/On-prem environments.
• Experience at high-growth icons like Neo4j, MongoDB, Snowflake, Redis, or Databricks.

Why FalkorDB?

• Product Superiority: Sell a product with undeniable technical benchmarks and clear market differentiation.
• Uncapped Upside: A competitive compensation plan designed to reward over-achievement.
• Influence: Direct access to founders and the ability to influence the product roadmap.
• Growth: The opportunity to be one of the first boots on the ground in our most critical market.

Job Type: Full-time

Senior Machine Learning Engineer (GenAI and Agentic Systems)

Location: Palo Alto, CA (Hybrid )

Role Type: Full-Time / Permanent

Summary

Our client, a pioneering HealthTech AI firm in the Bay Area, is seeking a high-calibre Senior Applied AI Engineer to bridge the gap between advanced Machine Learning and robust Software Engineering. This is an end-to-end ownership role: you will be responsible for designing the logic, building the architecture, and deploying the final services.

Core Responsibilities

• Architect AI Workflows: Design and implement sophisticated agentic workflows and automation sequences that power clinical decision-making.
• System Design & Integration: Build the backend infrastructure, scalable REST APIs, and data services required to support high-concurrency AI applications.
• Rapid Deployment: Maintain a high-velocity shipping cycle, moving from prototype to production-grade implementation in days.
• Model Orchestration: Select, fine-tune, and evaluate the performance of various LLMs (including OpenAI, Anthropic, and open-source models) for specific healthcare tasks.
• Full-Stack ML: Own the pipeline from data ingestion and time-series forecasting to real-time classification and model monitoring.

Technical Profile

• Computer Science Mastery: Expert knowledge of algorithms, data structures, and distributed systems.
• Software-Heavy Background: Professional-grade Python skills. You should be comfortable with software design patterns, testing, and CI/CD.
• Machine Learning Fundamentals: * Deep understanding of Core ML topics: classification, regression, and clustering.
• Specific experience in Time Series Forecasting and temporal data analysis.
• Proficiency in Generative AI: RAG architectures, prompt optimization, and agent frameworks.
• Infrastructure: Experience deploying services to cloud environments (GCP preferred) and a solid grasp of MLOps and pipeline automation.
• Education: BS in Computer Science or related field + 4 years of experience, or an MS + 2 years of experience.

Cultural Fit

• Startup Agility: You possess the "scrappiness" to solve problems with limited resources but the rigor to ensure those solutions are enterprise-grade.
• The "Generalist" Mindset: You enjoy working across the entire stack and are not afraid to dive into data engineering or infrastructure when needed.
• Mission-Oriented: You are motivated by the prospect of using AI to significantly improve patient outcomes and healthcare efficiency.

What’s Offered

Our client provides a highly competitive package, including a strong base salary, meaningful equity, and comprehensive premium healthcare benefits. You will join a world-class team of engineers in a collaborative, hybrid environment.