Engineering Journal Jobs in Addison, TX

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

Job Overview:
The Relationship Development Sales Associate is responsible for managing a dedicated portfolio of customer accounts with monthly billings. This role emphasizes proactive account management, quarterly reviews, and strategic engagement with existing clients to increase revenue through upselling. The ideal candidate will leverage in-depth product knowledge, client insights, and executive-level engagement to deepen relationships, understand clients' business challenges, and grow accounts.

Key Responsibilities:

• 
  
• Account Management: Serve as the primary contact for assigned accounts, providing support, insights, and solutions tailored to each client's unique needs.
  
• Quarterly Account Reviews: Conduct in-depth, quarterly reviews with each assigned account to assess satisfaction, address needs, and explore new opportunities.
  
• Revenue Growth and Upselling: This is a quota-carrying role, with a focus on upselling our products exclusively to the existing client base. You'll work toward revenue and commission targets by identifying upsell opportunities and presenting tailored solutions to clients.
  
• Executive-Level Engagement: Build relationships at the executive level to understand clients' strategic goals and align Granite's products to meet those objectives effectively.
  
• Product Expertise: Develop in-depth knowledge of Granite's full range of products to position and sell the best solutions for each client.
  
• Client Communication: Maintain consistent and proactive communication with clients to foster trust, offer assistance, and stay updated on any evolving needs or challenges.
  
• Strategic Account Planning: Create account plans to manage client growth, upsell potential, and identify areas for strengthening the client relationship.
  

Qualifications:

• 
  
• Bachelor's degree in Business, Marketing, Communications, or a related field preferred.
  
• 1-2 plus years of experience in account management, sales, or client relationship roles, ideally with a focus on upselling or quota-based growth.
  
• Proven ability to build and maintain executive-level relationships.
  
• Strong organizational skills and ability to manage a high volume of accounts.
  
• Exceptional communication and interpersonal skills.
  
• Ability to understand client business challenges and position solutions effectively.
  
• Experience with CRM tools (e.g., Salesforce) and proficiency in Microsoft Office Suite.
  
• Flexibility for occasional travel, if necessary, though travel is not a primary aspect of this role.
  

Senior Accountant

Carrollton, TX | Manufacturing Environment

Be the Financial Partner Behind Smart Operational Decisions

Are you a hands-on Senior Accountant with strong manufacturing experience and deep knowledge of sales & use tax who enjoys being close to the business—not just the books?

This is an opportunity to step into a highly visible role within a well-established manufacturing company where your financial insight directly supports plant operations, leadership decision-making, and continuous improvement initiatives.

In this role, you’ll partner closely with Plant Finance, Operations, and Management, serving as a key contributor to management reporting, variance analysis, sales and use tax compliance, capital accounting, and month-end close. The environment is fast-paced with a two-day close timeline, requiring someone who is organized, proactive, and comfortable working efficiently under deadlines.

This position is ideal for someone who takes initiative, thrives in a manufacturing environment, and enjoys improving processes while maintaining strong financial accuracy.

Why This Role Stands Out

• High-visibility role supporting plant leadership and finance management

• True partnership with Operations—not a back-office accounting role

• Ownership of sales and use tax compliance and reporting

• Opportunity to influence financial processes and operational efficiency

• Exposure to capital projects, fixed assets, forecasting, and product costing

• Fast-paced environment with a streamlined two-day month-end close

• Stable, well-established manufacturer with continued growth

General Ledger & Month-End Close

• Compile and analyze financial data to prepare accurate journal entries

• Participate in a fast-paced two-day month-end close process, ensuring timely and accurate reporting

• Perform balance sheet reconciliations and investigate discrepancies quickly and effectively

• Support the Controller with reporting, analysis, and ad hoc financial requests

What We’re Looking For

Education & Experience

• Bachelor’s Degree in Accounting

• 3–5+ years of accounting experience within a manufacturing environment

• Hands-on experience with sales and use tax filings and compliance

• Experience working in fast-paced accounting environments with tight close deadlines

What Sets You Apart

• Self-starter who takes initiative and proactively solves problems

• Comfortable working in a fast-paced manufacturing environment with a two-day close timeline

• Highly organized and able to meet tight deadlines without sacrificing accuracy

• Analytical thinker who enjoys understanding the “why” behind the numbers

• Strong communicator who can present financial data clearly to non-financial leaders

• Collaborative team player with a continuous improvement mindset

Location: Dallas–Fort Worth, TX

Type: Full-Time Executive

Industry: Specialty Retail • Grocery • CPG • Food Manufacturing

Reports to: CEO

Sara’s Mediterranean Market is one of the fastest-growing specialty food companies in Texas, known for our award-winning bakery, curated grocery experience, and high-volume fresh food departments. With over 30 years of history and a major expansion underway—including a new 35,000 sq ft flagship in Frisco and rapidly growing manufacturing capabilities through BMF Baking Co.—we are building a world-class, multi-unit, multi-channel enterprise.

We are now seeking a transformational Chief Operating Officer (COO) to help us scale from a founder-led organization to a sophisticated, operationally excellent, financially disciplined company capable of doubling and tripling in value over the next 3–5 years.

The COO will be the operational engine of the company—responsible for building systems, people, financial discipline, and scalable infrastructure across all locations. This executive will oversee day-to-day operations, drive the P&L, and partner directly with the CEO to execute our long-term vision.

This role is perfect for a leader who has grown high-volume grocery, specialty retail, or food manufacturing operations and knows how to take a family-owned business into its next era of disciplined, sustainable growth.

Operational Excellence

• Own all store operations across departments: grocery, produce, bakery, grill, and butcher shop
• Standardize SOPs and operational systems across locations
• Build a high-performance culture with clear expectations, KPIs, and accountability
• Improve efficiency, reduce shrink, and elevate customer experience

Financial Discipline & P&L Management

• Lead weekly/monthly P&L reviews with department heads
• Build budgeting, forecasting, and labor models
• Create inventory, waste, and cost-control systems
• Partner with CFO on financial strategy, reporting, and capital planning

Expansion & New Store Development

• Lead the execution of our new Frisco flagship (35,000 sq ft, 2026 opening)
• Build repeatable store-opening playbooks for future growth
• Manage vendor relationships, construction timelines, and critical-path decisions

Leadership & Organizational Development

• Coach and develop department leaders and GMs
• Create scalable reporting structures and performance dashboards
• Strengthen communication and alignment across the company

• A proven operational leader with 10+ years in grocery, specialty retail, or food manufacturing
• Experienced running $50M–$200M+ P&Ls
• Strong in financial management, decision-making, and execution
• Obsessed with systems, discipline, efficiency, and accountability
• Comfortable building an organization that can scale from 2 stores → 5 → 10
• A strategic partner who ensures the CEO can focus on vision, partnerships, and growth
• A builder who thrives in a fast-paced, entrepreneurial environment

• Whole Foods Market
• H-E-B
• Wegmans
• Sprouts
• Fresh Market
• High-growth CPG or food manufacturing
• Multi-unit grocery/retail operators

• Rare opportunity to transform a 30-year family brand into a category-defining regional chain
• Direct impact on doubling or tripling enterprise value
• A leadership team deeply committed to growth, quality, and guest hospitality
• Competitive executive compensation package
• Ability to build the systems, culture, and structure that will shape the company for the next decade

If you are a builder, a disciplined operator, and a leader who can turn vision into execution, we’d love to meet you.

Apply directly via LinkedIn or email your resume to:

Hybrid - 3x onsite a week

What we’re looking for:

We are seeking a skilled and proactive Application Security Analyst to integrate security practices into our DevOps processes. The ideal candidate will work closely with development and operations team to ensure secure software delivery pipelines, automate security controls, and foster a culture of shift left in the organization.

What you’ll be doing:

• Design, implement, and maintain secure CI/CD pipelines.
• Integrate security tools (SAST, DAST, SCA, etc.) into development workflows.
• Collaborate with development and operations teams to remediate vulnerabilities.
• Automate security testing and compliance checks.
• Monitor and respond to security incidents in cloud and container environments.
• Develop and enforce security policies, standards, and procedures.
• Stay current with emerging security threats and DevSecOps best practices.

Requirements:

Qualifications/ What you bring (Must Haves):

Highlight Top 3-5 skills:

• Bachelor’s degree in Computer Science, Cybersecurity, or related field.
• 3+ years of experience in DevOps, Security Engineering, or related roles. 2-3 years of security experience. Overall, 6 years
• Strong understanding of CI/CD tools (e.g., Jenkins, Harness).
• Development knowledge on Java, Python, .Net, etc
• Experience with security tools (e.g., Veracode, GHAS, Orca).
• Proficiency in scripting languages (e.g., Python, Bash).
• Familiarity with containerization and orchestration (Docker, Kubernetes).
• Knowledge of cloud platforms (AWS, Azure, GCP) and their security features.
• Understanding of secure coding practices and application security principles.
• Knowledge of Infrastructure as Code (Terraform, Ansible).

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Recruiter Details:

Name: Emmadi Srikanth

Email:

Impact you will make

We are seeking an experienced Product Manager to lead the vision, strategy, and execution of our Patient Experience and Denials Prevention analytics products focused on healthcare revenue workflows in healthcare. This role provides both strategic and people leadership, overseeing a team of Product Owners while working cross-functionally to ensure our solutions deliver measurable value to healthcare providers.

The Product Manager will collaborate closely with the Sr. Director of Product Management and fellow Product Managers to define portfolio strategy and drive cross-product alignment. This role is responsible for turning market needs and business goals into actionable roadmaps, partnering across the organization to deliver high-impact analytics products that support operational efficiency and financial performance in the revenue cycle.

Responsibilities:

• 
  
  
• Lead the product direction for a defined domain, including shaping the roadmap, aligning with business objectives, and ensuring successful delivery
  
  
• Manage and mentor a team of Product Owners, supporting their development and ensuring clear priorities and execution
  
  
• Collaborate with other Product Managers and the Sr. Director of Product Management to develop and maintain an integrated product portfolio strategy
  
  
• Translate customer and market needs into business cases, value propositions, and prioritization frameworks
  
  
• Guide cross-functional teams through the product lifecycle, from ideation to delivery and adoption
  
  
• Ensure strong coordination with Engineering, UX, Data Science, Marketing, and Customer Success teams
  
  
• Monitor product performance through defined KPIs and partner on go-to-market and enablement activities
  
  
• Maintain subject matter expertise in revenue management and revenue recovery workflows
  
  

Qualifications:

• 
  
  
• 5+ years of experience in product management or related roles, with 2+ years of team leadership preferred
  
  
• Proven ability to manage and mentor Product Owners or similar roles
  
  
• Strong collaboration and communication skills, with experience leading through influence across departments
  
  
• Deep understanding of the healthcare revenue cycle, particularly revenue recovery processes
  
  
• Experience with analytics, SaaS, or data-driven solutions in a regulated or healthcare setting
  
  
• Strategic thinker with strong execution skills and attention to measurable outcomes
  
  

What we would like to see

• 
  
  
• Experience with process diagrams and flowcharts (MS Visio, Draw IO, etc.)
  
  
• Experience in a customer-facing role
  
  
• SQL and database knowledge a plus
  
  

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.

FinThrive's Core Values and Expectations

• 
  
  
• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  
  
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  
  

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know Your Rights
Pay Transparency Notice

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands

Minimum experience of 4 years in Medical devices - Manufacturing Engineering.

Good Experience working on Process Validations (IQ, OQ, PQ)

Experience developing manufacturing processes and technologies, which includes process characterization

Experience working on PFMEAs

Experience performing Data analysis (Minitab)

Evaluate process and design alternatives based on Design for Manufacturability principles.

Ability to work within a team and as an individual contributor in a fast-paced, changing environment.

Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.

Multitasks, prioritizes and meets deadlines in timely manner.

Strong organizational and follow-up skills, as well as attention to detail.

Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.

Develop new business and maintain an existing customer base in your assigned division with opportunities for commercial and industrial products. Sales experience with industrial or technical products is a plus. We will provide training on division specific products.

Essential Duties and Responsibilities:

• High volume of outgoing and inbound phone calls and emails daily
• Follow up on inbound sales leads
• Answer questions regarding products and/or capabilities
• Respond promptly to emails, phone calls, and other forms of correspondence
• Input and maintain accurate customer information within our CRM
• Create quotes that align with the needs of your customer’s projects

Other Duties and Responsibilities:

• Perform all other duties as assigned

Qualifications:

• Strong work ethic
• Sales experience
• Strong communication skills; including interpersonal skills to collaborate with other departments in the company
• Experience with CRM software, such as Goldmine, Act, Sales Force, or HubSpot
• Detail oriented and organized
• Advanced keyboarding skills
• Advanced knowledge of Microsoft Office and standard search engines

Education/Certification:

• 2-4 year undergraduate degree

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Prolonged periods of sitting at a desk and working on a computer

Job Title: Demolition Estimator

Job Summary: We are seeking a skilled and detail-oriented Demolition Estimator to join our team. As a Demolition Estimator, your primary responsibility will be to accurately assess the costs and resources required for demolition projects. You will collaborate with project managers, architects, engineers, and other stakeholders to evaluate project specifications, develop comprehensive estimates, and ensure that the demolition process aligns with safety regulations and client expectations. The ideal candidate should possess strong analytical skills, excellent communication abilities, and a solid understanding of construction and demolition practices.

Responsibilities:

• Review project plans, specifications, and relevant documents to gain a thorough understanding of the scope and requirements of demolition projects.
• Collaborate with project managers, architects, engineers, and other stakeholders to clarify project objectives, timelines, and constraints.
• Conduct site visits and inspections to assess the existing conditions, identify potential hazards, and determine the appropriate methods and equipment required for demolition.
• Analyze project data, including drawings, blueprints, material quantities, labor requirements, and other relevant information to prepare accurate cost estimates.
• Utilize software tools, databases, and historical data to support the estimation process and ensure accuracy.
• Prepare detailed project estimates, including material costs, labor expenses, equipment needs, and subcontractor bids.
• Identify and evaluate potential risks and challenges associated with demolition projects and provide recommendations for risk mitigation.
• Collaborate with subcontractors and suppliers to obtain competitive pricing and negotiate contracts to ensure cost effectiveness.
• Develop and maintain a comprehensive knowledge of industry trends, construction codes, safety regulations, and best practices related to demolition.
• Present project estimates to clients, stakeholders, and management, providing clear explanations of the cost breakdown and addressing any inquiries or concerns.
• Support project teams during the bidding process, including preparing proposals and participating in bid review meetings.
• Provide ongoing support and coordination during the project execution phase, ensuring that estimates align with actual costs and addressing any deviations or variations.

Requirements:

• Bachelor's degree in Construction Management, Civil Engineering, or a related field (or equivalent experience).
• Proven experience as a Demolition Estimator or in a similar role within the construction industry.
• Strong knowledge of construction and demolition practices, methods, materials, and safety regulations.
• Proficiency in using construction estimation software and tools.
• Excellent analytical and mathematical skills, with the ability to interpret technical drawings and specifications.
• Strong attention to detail and accuracy in estimating project costs and quantities.
• Effective communication skills, both verbal and written, to collaborate with various stakeholders and present estimates clearly.
• Ability to work independently and as part of a team, managing multiple projects and deadlines simultaneously.
• Strong organizational and time management skills, with the ability to prioritize tasks effectively.
• Familiarity with local building codes, regulations, and permitting processes.
• Willingness to travel to project sites and conduct site visits as needed.

This job description outlines the primary responsibilities and qualifications typically associated with the role of a Demolition Estimator. However, specific job requirements may vary depending on the company and project requirements.

IDR is seeking a Sr. Reporting Analyst to join one of our top clients for a hybrid opportunity in Dallas, Texas. This role supports a leading organization in the data analytics and business intelligence industry, focusing on designing and delivering advanced reporting solutions. The company values innovation and data-driven decision-making, ensuring a dynamic work environment with growth opportunities.

Position Overview for the Sr. Reporting Analyst:

• Lead collection, integration, and governance of data across multiple systems
• Design and maintain scalable data pipelines and reporting infrastructure
• Develop PowerBI dashboards and executive reporting tools
• Perform advanced analysis including forecasting, variance analysis, and benchmarking
• Automate reporting processes to reduce manual reporting work

Requirements for the Sr. Reporting Analyst:

• Bachelor’s degree in Engineering, Statistics, Mathematics, Systems, or related fields
• Minimum of 3 years of experience in data analysis, business intelligence, or similar roles
• Proven experience as a data analyst or business data analyst
• Technical expertise with data models, database design development, data mining, and segmentation techniques
• Advanced proficiency in PowerBI, Excel (pivot tables, macros, complex formulas), SQL, and knowledge of Python or R
• Must be bilingual in both English and Spanish

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Immediate need for a talented Senior SAP Basis Consultant. This is a 06+months contract opportunity with long-term potential and is located in Richardson, TX(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-06192

Pay Range: $60 - $62/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• SAP System Administration
• Manage and administer SAP ECC on HANA DB, SAP EWM, BW/4HANA,SAP Cloud Connector,Gateway, BTP,CPI, GRC,Solution Manager, and associated components.
• Perform system copies, refreshes, client administration, transport management, and daily monitoring.
• Maintain high-availability SAP environments including clustering, load balancing, and failover strategies.
• HANA Database Administration
• Perform HANA installation, upgrades, revision updates, backup & recovery, tenant management.
• Conduct HANA performance tuning, memory optimization, SQL plan analysis, and configuration for large-scale utility workloads.
• Upgrades, Migrations & S/4HANA Projects
• Lead SAP system conversions, OS/DB migrations, Unicode migrations, and S/4HANA greenfield/brownfield deployments.
• Expert knowledge of SUM, DMO, Maintenance Planner, and Upgrade Planner tools.
• Cloud & Infrastructure Expertise
• Manage SAP environments hosted on Azure, AWS, or GCP including infrastructure sizing and cloud migration strategies.
• Work with virtualization environments (VMware, Hyper‑V), Linux/Unix/Windows administration.
• Performance, Security & Compliance
• Perform deep-dive system performance optimization, kernel updates, and parameter tuning.
• Implement SAP security best practices, patching policies, and compliance standards (NERC, SOX, GDPR—based on region).
• Support audits and system hardening initiatives.
• Disaster Recovery & High Availability
• Architect, implement, and test DR strategies using HANA System Replication, backup/restore, and multi-site replication.
• Maintain 24/7 uptime SLAs critical to utility operations.
• Collaboration & Technical Leadership
• Provide expert-level guidance to Basis team members, developers, and functional consultants.
• Work closely with utility business teams to support billing, meter management, GIS, customer service, and field operations modules.
• Manage vendor coordination and escalation with SAP OSS.

Key Requirements and Technology Experience:

• Must Have Skills: SAP BASIS
• S4HANA
• Database Administrator
• 15–20 years in SAP Basis administration with deep hands-on experience.
• Strong expertise in:
• SAP ECC 6.0 (EHP upgrades)
• SAP S/4HANA (1809/1909/2020/2022/2023)
• HANA 1.0 & HANA 2.0
• SAP BW/4HANA, PI/PO, GRC, Fiori, and SAP Gateway
• SAP Router, Web Dispatcher, SLD, CTS/ChaRM
• SAP Cloud Connector,SAP Gateway
• Experience in SAP OpenText preferred
• Proficiency in Linux (SUSE/RHEL) and Windows environments.
• Experience with Azure/AWS cloud foundations, automation, and monitoring (Solution Manager, Focused Run).
• Prior experience in Utility Industry is highly preferred:
• Work Management ,Asset Management,
• Integration with GIS, Oracle systems, SCADA, and AMI platforms
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management.
• Ability to lead technical teams and drive mission-critical initiatives.
• Comfortable working in a 24/7 operations environment as needed.
• Bachelor’s degree in computer science, Engineering, or related field (preferred).
• SAP Technical Certifications in:
• SAP Basis
• S/4HANA Administration
• HANA Operations
• ITIL certification is an advantage.
• Implementation
• Enhancement
• Support

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Overview

We are seeking a Customer / Sales Support Specialist to lead the daily operations of our Customer Support Team. This is a critical role supporting both sales and operations, ensuring an exceptional customer experience while helping drive recurring service revenue.

You will oversee support and maintenance contracts, manage vendor relationships, assist with quoting and renewals, and identify additional service opportunities.

Key Responsibilities

• Prepare estimates and customer quotes
• Manage vendor and distributor relationships
• Oversee annual customer contract renewals
• Support and manage the Customer Service Desk
• Administer support and maintenance agreements
• Identify additional service and revenue opportunities
• Coordinate internal and external resources to support customer needs

Job Title – Embedded Software Design Engineer - Avionics/Aviation

Location – Plano, Texas

Job Type: Full-Time

Job Description:

The work involves understanding an existing Arm-based SoC embedded software code base-including setting it up, building it, and running it. And bringing up the code and existing documentation to DO-178C DAL A standards to cover the entire safety-critical software development lifecycle: requirements, design, and test. As well as requirements traceability and configuration management.

Must have experience:

• 7+ Years experience as Embedded Software Design Engineer

• Software Development Lifecycle (SDLC) per DO-178C DAL A Safety Critical Standards

• Software Requirement Capture & Analysis

• Software Architecture & Design

• Traceability

• Updating Source Code to DO-178C

• SDLC Reviews

• DAL Level A Software Development Lifecycle Documentation

• Protocols - Ethernet, SPI, RS485, CAN, I2C, Pre-SOI Audit Experience

• Design Analysis & Report Preparation, Resolving issues

• DOORS, Git, Matissa, MS Visio, AMD Vitis, ARM C Compiler, Lauterbach Trace32