Engineering Journal Impact Factor Jobs in Reading, OH

Customer Success Manager

About the Role

RWI Logistics is hiring a Customer Success Manager who understands what it truly means to run a full desk. This role is designed for someone who has managed customers end-to-end and knows how decisions on pricing, capacity, service, and communication directly impact margin, retention, and long-term growth.

You’ll own strategic customer relationships, protect and grow accounts, and partner closely with Operations, Capacity, and Sales to ensure freight moves profitably and consistently. If you’ve lived the day-to-day of brokerage and want to focus more on strategic account management and customer outcomes, this role is a natural next step.

What You’ll Do:

Own the Customer Relationship

• Serve as the primary point of contact for assigned accounts, handling daily communication, escalations, and long-term strategy
• Leverage your full-desk experience to anticipate customer needs and proactively solve problems before they escalate
• Lead QBRs, strategic planning conversations, and performance reviews that drive trust and retention
• Clearly communicate service performance, market conditions, and improvement opportunities

Drive Service & Execution

• Partner with Operations and Capacity teams to ensure freight is executed to customer expectations and routing guides
• Monitor service KPIs, on-time performance, and exception trends daily
• Jump in to resolve service issues, understanding when to push internally and when to reset expectations with customers
• Support corrective action planning for service gaps or margin erosion

Grow and Protect the Account

• Identify opportunities to grow volume, lanes, and services within existing accounts
• Support pricing conversations, RFPs, and bid strategies using real market insight
• Balance service excellence with margin discipline, using data to guide decisions
• Introduce value-added solutions that increase stickiness and wallet share

Be the Internal Quarterback

• Act as the bridge between customers and internal teams including Operations, Capacity, Finance, and Technology
• Lead customer onboarding, transitions, and post-implementation reviews
• Ensure internal alignment on priorities, forecasts, and service strategy

Reporting & Analytics

• Own customer scorecards, dashboards, and performance reporting
• Track KPIs including service failures, volume trends, claims, and profitability
• Use data to identify risks early and recommend strategic adjustments

What We’re Looking For

Experience

• 3–5+ years in freight brokerage, logistics, or transportation
• Hands-on full-desk experience strongly preferred
• Proven background managing customer relationships while balancing service and margin

Skills

• Strong understanding of brokerage operations, capacity dynamics, and pricing strategy
• Comfortable working in a fast-paced, high-accountability environment
• Data-driven, organized, and proactive
• Confident communicator who can navigate tough customer conversations

Technical

• Experience with TMS platforms (MercuryGate or similar preferred)
• Strong Excel and reporting skills
• Familiarity with CRM tools and customer performance analytics

Why RWI Logistics

At RWI, we value people who understand brokerage from the inside out. You’ll have the opportunity to focus on strategic customer management, influence internal decision-making, and build long-term partnerships—without having to juggle an entire book alone.

RWI Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected status.

Role Type: Temp to Full Time

Job Location : Blue Ash , OH

Compensation: $20/hr

Position Overview

As a Customer Service Representative, you will support inbound customer inquiries and resolve issues by delivering world-class customer service. The team seeks individuals who are passionate about providing exceptional customer experiences, committed to their work, and motivated to make a positive impact while solving complex customer concerns.

Key Responsibilities

• Manage customer escalations and complaints in accordance with company policies and professional standards.
• Handle inbound calls and complete outbound follow-ups (callbacks, responses, etc.) to maintain service levels and queue performance.
• Demonstrate strong negotiation, problem-solving, and conflict resolution skills while resolving issues within assigned authority; escalate when necessary.
• Act as the voice of the customer by proactively identifying root causes of escalations and recommending improvements.
• Share insights with team members to reduce repeat issues and improve service quality.
• Accurately capture and maintain customer contact information within internal systems.
• Follow established escalation and complaint procedures to ensure proper tracking and communication.
• Utilize internal tools to provide accurate information and identify knowledge gaps or outdated procedures.

Ideal Candidate Profile

You demonstrate ownership of customer issues and work proactively with internal business units, partners, and vendors to drive timely resolution. You can identify underlying causes of complaints, analyze trends, and recommend process improvements to enhance products and customer experience.

Qualifications

Required:

• High school diploma or equivalent
• Minimum 2 years of customer service and/or contact center experience
• Experience de-escalating dissatisfied customers with patience and empathy
• Proficiency in Microsoft Outlook, Word, PowerPoint, and Excel

Preferred:

• Bachelor’s degree
• Experience with financial products or technology
• Proven ability to work collaboratively in a fast-paced, customer-focused environment

Full Time Day Shift - TriHealth Bethesda North Hospital

Location:

10500 Montgomery Rd, Montgomery, OH 45242

Work Schedule:

• Full Time - (72 hours bi-weekly)
• 7am - 7:30pm
• 3rd Weekend rotation
• 3rd Holiday rotation

Job Overview:

As a registered nurse in the Bethesda North Critical Care Float Pool, you'll bring advanced clinical skill, adaptability, and confidence to some of the hospital's most demanding environments. You'll move between multiple in patient units — Medical Surgical ICU, Cradio Vascular ICU, Telemetry & Medical Surgical — providing expert care to high‐acuity patients and supporting teams during peak needs. This role is fast‐paced, collaborative, and deeply impactful, giving you the chance to broaden your critical care expertise while making a meaningful difference.

Benefits:

A comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement.

Please view our benefits page:

Hourly Incentives & Bonus:

$8hr Float Incentive

$5000 Sign on Bonus

Job Requirements:

Associate's Degree or Diploma in Nursing

New hires required to obtain BSN within 5 years of hire

2 years of Critical Care Experience

BLS/CPR (Basic Life Support for Healthcare Providers)

Registered Nurse

Knowledge, judgment, and skills derived from the principles of biological, physical, behavioral, social, and nursing sciences to meet complex health care needs a various stages of the life cycle

Preferred membership in related professional organization

Job Responsibilities:

Performs initial and ongoing assessment of patient and family. Completes initial assessment tool. Documents ongoing assessment per unit/TriHealth guidelines. Communicates assessment findings to other health care providers as appropriate. Includes health counseling and health teaching needs in assessment.

Plans care for patient and family based on assessment, standards of care, and optimal specific outcomes. Initiates and individualizes appropriate patient care guidelines/plan of care or clinical pathways. Updates current plan of care as needed based on patient/family input and healthcare needs. Develops both short- and long-term goals with patient/family and healthcare team including discharge planning. Communicates plan of care to others.

Provides a safe, therapeutic environment, maintains patient's autonomy, dignity, and rights, and is sensitive to patient diversity. Seeks resources to help formulate ethical decisions. Balances priorities of the patient's needs and those of the unit/facility. Recognizes emergency situations and takes appropriate action. Completes patient assignment including documentation within scheduled timeframe. Bases interventions on clinical data and desired outcomes and documents accordingly. Trains/educates other staff and acts an expert resource in specialty area through abilities in existing and newer knowledge and skills. Effectively communicates and understands/executes physician orders.

Evaluates the plan of care for patient based on optimal specific patient outcomes. Documents the patient/family response to care including teaching. Collaborates with the patient/family and with other members of the health care team, including physicians, to revise plan of care as needed. Supervises the care that was delegated to other health care team members.

Performs technical skills according to policy and procedure and accepted standards within their area of practice. Safely administers medications/treatments and monitors their effects. Uses all equipment in a safe, appropriate manner.

Demonstrates organizations responsibilities: Identifies areas for self-improvement, functions in relief charge / resource role as requested, completes assignments within scheduled timeframes, cooperates with instructor to facilitate effective learning experiences for students, maintains current knowledge in area of practice, demonstrates knowledge of organizational and department changes.

Other Job-Related Information:

The TriHealth Nursing Vision, Mission, and Philosophy speaks to professional development, collaboration, and our nursing culture. To achieve excellence in nursing care, TriHealth encourages: pursuit of improved knowledge through continuing education classes, formal education leading to advancement of degrees, and the attainment of specialty certification; nurse membership in local, regional, and national nursing organizations related to the appropriate nurse specialty; involvement in activities that better the health of our community; nursing research activities and use of evidence-based practice, and all nurses to foster, support and personally model collaborative relationships amongst nurses, physicians, and other caregivers for the betterment of patient care.

Working Conditions:

Bending - Frequently

Climbing - Rarely

Concentrating - Consistently

Continuous Learning - Consistently

Hearing: Conversation - Consistently

Hearing: Other Sounds - Consistently

Interpersonal Communication - Consistently

Kneeling - Occasionally

Lifting

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS...

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"

• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist

• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS...

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met

• Offer patients and guests priority when waiting (lines, elevators)

• Work on improving quality, safety, and service

Respect: ALWAYS...

• Respect cultural and spiritual differences and honor individual preferences.

• Respect everyone's opinion and contribution, regardless of title/role.

• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS...

• Value the time of others by striving to be on time, prepared and actively participating.

• Pick up trash, ensuring the physical environment is clean and safe.

• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS...

• Acknowledge wins and frequently thank team members and others for contributions.

• Show courtesy and compassion with customers, team members and the community.

Job Keywords: Critical Care Unit, Intensive Care, ICU, CC, Cardiac ICU, Neuro ICU, Medical Surgical, Intensive Care Unit

Registered Nurse – Emergency Department

Requisition ID: 306503

Location: Bethesda North Hospital – 10500 Montgomery Rd, Montgomery, OH 45242

Job Type: Full‐Time, Nights - 7:00pm-7:00am

Sign‐On Bonus: $5,000

About TriHealth & This Role

The Emergency Department at Bethesda North Hospital provides high‐acuity, fast‐paced care to patients experiencing urgent and emergent conditions. As a Registered Nurse, you will deliver direct and indirect holistic care, collaborate with physicians and the interdisciplinary team, and support patients and families through critical moments. This role requires strong clinical judgment, rapid decision‐making, and a commitment to safe, high‐quality patient care.

The Emergency Department

Welcome to the fast‐paced heart of Bethesda North Hospital's Emergency Department, one of the busiest EDs in Cincinnati, caring for both adults and children through every kind of medical emergency. As a Level III Trauma Center and Stroke Center of Excellence, this is where skilled nurses thrive, sharpen their instincts, and make an immediate impact.

Across 44 beds, you'll join a tight, highly coordinated team that's ready for anything from trauma cases to critical medical crises. With flexible scheduling, varied shift lengths, and a tailored 6–12 week orientation, you'll grow quickly while feeling supported from day one.

If you're energized by rapid decision‐making, diverse patient needs, and a true team‐first culture, the BNorth ED is where your nursing career accelerates, fast!

Why You'll Love Working Here

• High‐acuity environment with diverse and dynamic patient needs.
• Strong collaboration across the emergency care team.
• Opportunities for clinical advancement and specialty certification support.
• Culture that values shared decision‐making, safety, and excellence.

Key Responsibilities

• Perform initial and ongoing patient and family assessments; document per TriHealth standards.
• Develop, implement, and update individualized plans of care.
• Provide safe, therapeutic nursing care while maintaining dignity and autonomy.
• Recognize and respond to emergency and rapidly changing clinical situations.
• Communicate effectively with providers and the care team.
• Complete all assigned patient care and documentation within required timeframes.
• Serve as a resource by sharing clinical knowledge and assisting with staff development.

Qualifications

Required

• Associate's Degree or Diploma in Nursing.
• BSN required within 5 years of hire.
• Active Registered Nurse license.
• BLS/CPR for Healthcare Providers.
• Strong foundation in biological, physical, behavioral, and social nursing sciences.

Preferred

• More than 1 year full‐time or 2 years part‐time acute care experience.
• Membership in related professional organizations.
• Specialty certification (e.g., CEN, TNCC).

Schedule & Work Location

• FTE: Full‐Time - 36 Hours Weekly
• Shift: Days - 7:00pm-7:00am
• Hospital: Bethesda North Hospital (Emergency Department)
• Work Environment: On‐site, high‐acuity emergency care setting

Benefits Snapshot

TriHealth offers a comprehensive benefits suite including medical, dental, vision, retirement contributions, paid time off, tuition assistance, and wellness resources.

Learn more: Incentives & Bonus:

$4hr shift Differential + $6hr Full Time Night Shift Premium

$1hr Weekend Incentive

$5,000 Sign on Bonus

Acute Care Incentive Pay- Hourly Pay Based on Previous RN Experience

Job Overview:

This position applies the nursing process in providing direct and indirect holistic care to patients and their families. The position also collaborates, in a collegial manner, with physicians and other health care team members in meeting the patient's needs. This position may delegate certain aspects of care to those under their direct supervision, within the scope of nursing practice.

Job Requirements:

Associate's Degree or Diploma in Nursing

New hires required to obtain BSN within 5 years of hire.

BLS/CPR (Basic Life Support for Healthcare Providers)

Registered Nurse

Knowledge, judgment, and skills derived from the principles of biological, physical, behavioral, social, and nursing sciences to meet complex health care needs a various stages of the life cycle

Preferred membership in related professional organization

RNs with more than 1 year full-time or 2 years part-time acute care experience

Preferred certification in specialty

Job Responsibilities:

Performs initial and ongoing assessment of patient and family. Completes initial assessment tool. Documents ongoing assessment per unit/TriHealth guidelines. Communicates assessment findings to other health care providers as appropriate. Includes health counseling and health teaching needs in assessment.

Plans care for patient and family based on assessment, standards of care, and optimal specific outcomes. Initiates and individualizes appropriate patient care guidelines/plan of care or clinical pathways. Updates current plan of care as needed based on patient/family input and healthcare needs. Develops both short- and long-term goals with patient/family and healthcare team including discharge planning. Communicates plan of care to others.

Provides a safe, therapeutic environment, maintains patient's autonomy, dignity, and rights, and is sensitive to patient diversity. Seeks resources to help formulate ethical decisions. Balances priorities of the patient's needs and those of the unit/facility. Recognizes emergency situations and takes appropriate action. Completes patient assignment including documentation within scheduled timeframe. Bases interventions on clinical data and desired outcomes and documents accordingly. Trains/educates other staff and acts an expert resource in specialty area through abilities in existing and newer knowledge and skills. Effectively communicates and understands/executes physician orders.

Evaluates the plan of care for patient based on optimal specific patient outcomes. Documents the patient/family response to care including teaching. Collaborates with the patient/family and with other members of the health care team, including physicians, to revise plan of care as needed. Supervises the care that was delegated to other health care team members.

Performs technical skills according to policy and procedure and accepted standards within their area of practice. Safely administers medications/treatments and monitors their effects. Uses all equipment in a safe, appropriate manner.

Demonstrates organizations responsibilities: Identifies areas for self-improvement, functions in relief charge / resource role as requested, completes assignments within scheduled timeframes, cooperates with instructor to facilitate effective learning experiences for students, maintains current knowledge in area of practice, demonstrates knowledge of organizational and department changes.

Other Job-Related Information:

The TriHealth Nursing Vision, Mission, and Philosophy speaks to professional development, collaboration, and our nursing culture. To achieve excellence in nursing care, TriHealth encourages: pursuit of improved knowledge through continuing education classes, formal education leading to advancement of degrees, and the attainment of specialty certification; nurse membership in local, regional, and national nursing organizations related to the appropriate nurse specialty; involvement in activities that better the health of our community; nursing research activities and use of evidence-based practice, and all nurses to foster, support and personally model collaborative relationships amongst nurses, physicians, and other caregivers for the betterment of patient care.

Working Conditions

Bending - Frequently

Climbing - Rarely

Concentrating - Consistently

Continuous Learning - Consistently

Hearing: Conversation - Consistently

Hearing: Other Sounds - Consistently

Interpersonal Communication - Consistently

Kneeling - Occasionally

Lifting

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS...

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"

• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist

• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS...

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met

• Offer patients and guests priority when waiting (lines, elevators)

• Work on improving quality, safety, and service

Respect: ALWAYS...

• Respect cultural and spiritual differences and honor individual preferences.

• Respect everyone's opinion and contribution, regardless of title/role.

• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS...

• Value the time of others by striving to be on time, prepared and actively participating.

• Pick up trash, ensuring the physical environment is clean and safe.

• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS...

• Acknowledge wins and frequently thank team members and others for contributions.

• Show courtesy and compassion with customers, team members and the community

Job Keywords

Emergency RN, ER Nurse, ED RN, Trauma Nurse, Critical Care Nurse, Emergency Department, Registered Nurse, TriHealth, Bethesda North Hospital

At TriHealth Internal Medicine, we're looking for a Practice Manager who is energized by leading people, optimizing workflows, and creating exceptional patient experience. Our practice thrives on teamwork, innovation, and compassionate care—and we need a leader who can bring out the best in both our staff and our operations. In this role, you'll shape the culture, support clinical excellence, streamline processes, and ensure patients receive seamless, high-quality care at every touchpoint. If you're a strategic thinker, a strong communicator, and someone who leads with both heart and accountability, this is an opportunity to make a meaningful impact in the lives of patients and the success of our care teams. Apply today and grow your career with a team that truly values you.

Location:

• 10495 Montgomery Rd # 15, Montgomery, OH 45242

Work Schedule:

• Full-Time (80 hours bi-weekly)

Incentives & Benefits:

In addition to a comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement—this role offers competitive pay based on education level and experience. Please view our benefits page Requirements:
Bachelor's Degree in Business;Healthcare Administration or related field
Equivalent experience accepted in lieu of degree
4-5 years experience Professional Business
Must be proficient with computers
Excellent interpersonal skills
Customer service skills
Telephone etiquette
Must be flexible and adaptive to a changing environment
Experience working within an EMR such as Epic

Job Overview:
The Practice Manager is accountable and delegated the responsibility to coordinate, serve, and provide clinical resources for identified practices. May serve multiple sites. Responsible for the management and supervision of physician services for assigned practice(s) and/or Priority Care sites. The Practice Manager manages, delegates, coordinates, and integrates practice resources (staff, supplies, space, etc.) and activities to meet the goals of the department/specialty(s) under general supervision of the one-up leader. This role understands both the long-range and short-term goals of TriHealth Physician Practices and/or Priority Care and remains focused on achieving objectives and standards. Works in partnership with one-up leader and TriHealth leadership to ensure improved practice operations, improved patient outcomes through standardized practices, adherence to policies/procedures, and safety measures. The Practice Manager is focused on providing an efficiently running practice that provides high quality patient care. This is accomplished through engaging physicians to participate in the operations of the practice and facilitating communication between the practice team (providers, clinical support team, and clerical team). They understand the needs of the organization and supports the mission, values, and management of TriHealth Physician Practices and/or Priority Care. This role may have a dyad relationship with a practice physician champion for certain specialties/sites.
Job Responsibilities:
Relationship/Culture: Supports and implements corporate and specialty/department specific models of care, systems, policies, and cultural norms that deliver superior patient care and improves recruitment and retention of team members. Create a positive wo
Operations Management: Accountable to manage the practice to ensures processes and activities are performed in accordance with policies and procedures in a professional, consistent, organized, efficient, and standardized manner. This includes establishing
Coaching/Development: Manages the performance of direct reports through ongoing coaching, feedback and development to motivate, engage and drive a high performing team. Addresses issues with compliance to policies/procedures, standardized practices and pe
Provider Engagement: Supports coordination of provider onboarding processes. Becomes familiar with Medical staff requirements, practice start up processes, payer credentialing requirements including state license, DEA, CME, EPIC training templates, and p
Quality/Safety/Satisfaction: Collaborates with one up leader and/or Physician Champion to set goals, develop/implement initiatives, and systems that improve quality of care and patient safety. Monitors compliance and holds practice team accountable with s
Interdisciplinary Collaboration: Creates an open communication pathway for all to access. Willingness to be questioned as team members look for information on a daily basis. Demonstrates resourcefulness with situations that require research. Collaborate
Regulation: Demonstrates knowledge of regulatory standards and assures departmental compliance, payer needs, TH Compliance with billing and coding, TH Policies. (e.g. CMS, HIPAA, ODH, OSHA, CLIA, ). Assures compliance with the Ohio Board of Nursing and ot
Other Job-Related Information:
Direct Report FTEs = 3-9
Working Conditions:
Climbing - Rarely
Concentrating - Consistently
Continous Learning - Consistently
Hearing: Conversation - Frequently
Interpersonal Communication - Frequently
Kneeling - Rarely
Lifting

TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results:

Achievement of Annual Pillar Goals:
1) Safety/Quality, 2) Service, 3) Growth, 4) Culture/People, 5) Finance

Leadership Competencies:
TriHealth Way of Leading
TriHealth Way of Serving
Transformation Change
Drive for Results
Build Organizational Talent

Leadership Tactics:
Conduct department huddles. Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles.
Regularly Round on Team Members, using questions from the rounding log.
- 25 or fewer team members = monthly
- 26-50 team members = every other month
- 51+ (and optional team members) = quarterly

Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages.

Model, coach and validate team members use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors and Always HEARD).

Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care.

I'm working with a forward-thinking transactional law firm that has one opening for a 2–6 year transactional attorney. This is a great opportunity to work on sophisticated, high-impact deals in a collaborative, mentorship-driven environment.

Highlights:

• Complex transactional work (M&A, commercial contracts, formations)
• Must have strong experience in M&A
• Strong mentorship and professional development support
• Competitive, flexible compensation with origination bonuses
• Collegial culture with real flexibility

Ideal background:

• Ohio-admitted (or eligible by reciprocity)
• 2–6 years of transactional experience
• Self-starter who enjoys teamwork and complex work

Message me if you'd like to learn more.

Defense Litigation Attorney - Exciting Career Opportunity in Cincinnati, OH!

A well-established regional firm with a robust workload and a local presence is seeking an experienced litigation attorney to join its team. With multiple partners nearing retirement, this role presents a unique opportunity for a skilled attorney to take on a diverse range of small to medium-sized defense cases. Responsibilities include case analysis, drafting, and filing motions, conducting depositions, and managing all aspects of litigation.

Case Types:

The firm's portfolio includes representing corporations in liability matters such as slip-and-fall incidents and fatality cases. Additionally, the role involves defending professionals against claims related to their licenses, construction disputes, tort-based and contract interpretation cases, wrongful death, and serious personal injury matters.

Ideal Candidate Profile:

The firm is seeking a candidate with:

• A strong work ethic and organizational skills
• A commitment to client responsiveness
• A proactive approach to managing cases and ensuring their successful resolution

Why Join This Firm?

The firm boasts:

• Financial stability and a solid reputation
• 20+ offices and a partner-track opportunity (or immediate partner-level consideration)
• A collegial and supportive work culture with autonomy in case management
• High-profile clients and opportunities for professional development, including mentoring
• Competitive compensation, unlimited PTO (as long as 2000 billable hours are met), including base salary plus bonuses and a comprehensive benefits package

This is an excellent opportunity for an attorney ready to advance their career while working on impactful cases in a dynamic and supportive environment.

If interested, please reach out to Shelley Baxter at Aspen Careers at or 614-992-1010 for immediate and confidential consideration.

Our client, a leading manufacturer and logistics service provider with a focus on quality, customer service, and company culture is seeking an HR Manager (Individual Contributor) for a direct hire role in Cincinnati, Ohio. This critical position is fully onsite and located west of downtown.

Responsibilities

Payroll Administration

• Maintain/Update Paycor payroll system and payroll records for 60+ employees
• Semi-Monthly Payroll processing
• Funding of 401K Contribution
• Ensure accuracy of all payments and employment taxes
• Process and set up child support and other garnishment deductions
• Maintain PTO tracking in the payroll system

Employment

• Create/Maintain employment files
• Maintain/Review/Update new hire materials annually
• Complete employment verifications
• Assist and support department heads with recruitment
• Conduct pre-hire process, drug-testing, background checks
• Lead onboarding, new hire paperwork, benefits enrollment

Benefits Administration

• Send monthly life insurance census to insurance provider
• Partner with broker on annual benefits renewal
• Oversee the annual benefits enrollment process for employees
• Maintain/Update all benefits systems
• Oversee HSA accounts
• Ensure accuracy of employee elections, deductions and coverage
• Maintain COBRA records
• Administer short and long term disability plans

401K Administration

• Plan administration of 401K plan
• Complete new 401K enrollments
• Semi-monthly funding of employee of employee contributions
• Maintenance of Fidelity PSW system
• Lead 401K Nondiscrimination Testing annually

Bill Payment/Banking

• Upload insurance and vendor bills into system for payment
• Ensure payroll funds are transferred to cover payroll expense
• Process expense report payments and contractor payments

Employee Relations

• Support all employee relations scenarios
• Advise managers and staff on employment issues and questions
• Maintain documentation of disciplinary actions and investigations as needed
• Seek legal advice/counsel on behalf of Company if needed
• Support facilities in Cincinnati and Canton, OH, Indianapolis, IN, with occasional, planned travel to Canton and Indianapolis each year

Administrative / Executive Support

• Maintain/Review/Update policies, employee handbook and job descriptions as needed.
• Purge records when necessary
• Assisting in creating, maintaining reporting for CEOs
• Scheduling for hotel/ conferences/ dinner reservations during exhibits/ meetings/ events for large parties.
• Other projects, support as needed

Key Requirements

• 4-year degree in HR or related field
• HR Certification(s) a plus
• 5 or more years of multi-faceted HR experience
• Strong focus on supporting company culture, employee engagement and continuous improvement
• Passion for Human Resources and it's impact on the company
• Technically savvy working in and supporting a variety of HR and related systems and tools along with MS Office.

Base Salary: $70,000-$80,000 with bonus potential. Final determination of salary will be based on an evaluation of experience, education, budget, etc.

Sales Internship at GMS – Launch Your Career into B2B Sales

GMS is one of the nation’s leading PEOs, helping small businesses streamline payroll, benefits, workers’ comp, and HR. We’re offering a paid, high‑growth sales internship for those who want real B2B experience.

What You’ll Get

• Paid internship between $18-$20/hour + performance incentives
• Hands‑on sales experience (prospecting, outreach, shadowing client meetings)
• 1:1 mentorship from top Outside Sales Reps and Managers
• Structured training in negotiation, objection handling, and closing
• Fast‑track consideration for our full‑time Outside Sales Representative role

What You’ll Do

• Learn to prospect, qualify leads, and build a pipeline
• Regularly cold call and generate leads for new business
• Prepare presentation materials for Outside Sales Reps
• Shadow sales meetings with prospective business owners
• Research competitors and companies providing support for our CRM
• Participate in departmental training to learn all aspects of the GMS business

Who Thrives Here

Students working towards a bachelor’s degree generally in Sales, Business, or Entrepreneurship who are competitive, coachable, resilient, and excited by a career where effort = earning potential.

For over 30 years, GMS has saved clients time, reduced costs, and provided peace of mind for thousands of businesses nationwide. We take a people‑first approach, pairing exceptional customer service with innovative, cutting‑edge technology to drive efficiency and deliver real world impact. If you want real sales experience and a clear path to a high‑earning role after graduation, this is it.

Your career starts here. Learn more: Management Services is an Equal Opportunity Employer.

Account Executive

WORLDWIDE EXPRESS

The largest non-retail authorized UPS® partner and No. 1 largest privately held LTL broker in the country!

The Account Executive position at Worldwide Express is a unique and rewarding outside business-to-business(B2B) sales opportunity for the salesperson looking for unlimited growth potential and uncapped residual commission coupled with a healthy base salary and monthly allowances. This unique compensation plan allows top performers to earn an annual six-figure income within 18 to 24 months.

PERFORMANCE RESPONSIBILITIES:

Consult, educate and simplify supply chain practices through an innovative, web-based platform. Streamline in and outbound processes, providing customized solutions.

• Lead presentations with executives/owners of businesses with frequent shipping volume
• Partner with the operations and account management teams for optimal customer satisfaction
• Solution selling; effectively present solutions through cost-benefit analysis
• Present a streamlined technology solution developing a detailed analysis of customized needs in challenging areas and lanes
• Take the lead in coordinating/developing/managing all aspects of the proposal process
• Close, activate and train decision-makers on our exclusive shipping platform

WHAT WE EXPECT FROM YOU:

A competitive and motivated mindset and a passion for new business development.

• Bachelor's Degree preferred
• Proven success in generating/qualifying leads through prospecting new business with a ‘hunter’ mentality
• High energy, with a passion for your personal brand and the ability to carry yourself like an executive
• Comfortable in a fast-paced, quota-driven, results-oriented environment
• Effective communicator with strong business acumen and intuition
• Self-starter with strong organization & presentation skills
• Attention to detail to drive profitability
• Ability to think strategically about the personal impact to the client's long-term business strategy
• Team-oriented peer, with a thirst to compete to be the most valuable player

WHAT WE COMMIT TO YOU:

Industry-leading compensation with aggressive residual, uncapped commissions. Unsurpassed training, nationally ranked growth opportunities and our insanely awesome culture.

• Territory development with Targeted Company opportunities
• Strategic, pre-screened lead generation supported by multiple internal/external parties
• A competitive starting BASE SALARY with performance-based increases
• Residual, uncapped monthly commission
• Monthly/Quarterly/Regional contest with great reward$$$
• Fast track bonuses for quality deals your first year while ramping up
• The compensation plan allows top performers to earn an annual six-figure income within 18 - 24 months
• Nationally recognized sales training
• Ongoing sales & management support
• Progressive Advancement opportunity and national career mobility
• Monthly auto & cell phone allowances
• A comprehensive benefits package with medical, dental, vision coverage and a 401(k) program

WHY WORLDWIDE EXPRESS?

• No. 1 largest privately held LTL broker in the country!
• The largest non-retail authorized UPS® partner
• More than 90,000 customers nationwide
• Ranked a Top 10 Freight Brokerage Firm by Transport Topics for the past 5 years
• Ranked a Top 50 Logistics firm globally by Transport Topics for the past 5 years
• Nationally ranked/known for culture, training and career growth

WHO ARE WE?

Quite simply, we make shipping simple. Worldwide Express offers customers a comprehensive solution for their shipping needs, whether it be small package, less-than-truckload or full truckload. We are a local partner for your global supply chain, providing consultative service from more than 125 offices across the nation. Through our relationship with UPS® and a highly selective carrier portfolio, we provide our customers with a breadth of shipping options unmatched in the 3PL field.

Worldwide Express has a strategic partnership with UPS for light package, domestic and international shipping to penetrate the small to medium size business sector. As UPS's largest business partner in North America our sales teams do what they do best, which is providing solutions to a C-Level executive while letting UPS do what they do best, deliver more packages on time than anyone else. In addition to our relationship with ups WWE has alliances with over 65 LTL, Domestic Air Freight, and International Air Freight carriers. WWE provides tailored services and individualized shipping solutions to fit the need of any small to medium sized business customers.

Worldwide Express is an Equal Opportunity Employer. Worldwide Express Operations, LLC and WWEX Franchise Holdings, LLC (collectively “Worldwide Express”) strives to make employment decisions on the basis of merit, seeking the most qualified individuals in every job. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, pregnancy, gender identity or expression, sexual orientation, marital status, national origin or ancestry, genetics, disability, age, veteran status, or other status protected by law. All employment decisions will be based on valid job requirements or other legitimate, non-discriminatory reasons. Worldwide Express offers reasonable accommodations for individuals with disabilities in the job application and hiring process. If you would like to request such an accommodation, please contact the Human Resources Director of Worldwide Express.