Engineering Journal Impact Factor Jobs in Phoenix Remote

ABOUT US

We exist to create remarkable experiences — not just through the projects we deliver, but in the way we show up for our clients, partners, and each other every day. We believe that how we build is just as important as what we build, and our purpose is rooted in people. Whether it's a trusted partner we’ve worked with for decades or a new team member stepping onto their first jobsite, we approach every relationship with care, clarity, and commitment.

We’re a commercial general contractor and construction management company with more than 1,200 team members and a track record of delivering some of the most complex and high-profile projects in the country — from semiconductor and healthcare facilities to professional sports venues and high-end hospitality.

We have grown steadily for over a century — now with offices in Utah, Arizona, and Idaho — and we’re entering one of the most exciting chapters in our company’s history. We’re building more than projects. We’re building careers, capabilities, and momentum for the future. And we’re looking for passionate, driven people who want to be part of it.

ABOUT THIS OPPORTUNITY

As an Estimator, your role is pivotal in shaping the success of our projects from the very beginning. You’ll take the lead in developing proactive estimates—whether for a single project or multiple ones—by performing quantity takeoffs, supporting pricing efforts, engaging with bidders, and helping move the project from concept to contract.

We know that accuracy matters deeply to you, and your commitment to delivering precise cost estimates is something we truly value. If you're stepping into the Senior Estimator role, your creativity becomes even more essential. Each project brings its own challenges and opportunities, and your ability to tailor your approach—to both the takeoff and the presentation—ensures that our estimates are not only complete, but thoughtfully crafted.

Above all, your work reflects the integrity and excellence that define our core values. You’re not just estimating numbers—you’re helping build trust, clarity, and confidence in everything we do.

We’re excited to learn more about you and how you approach this important work.

WHAT WE OFFER

• Award winning culture – consistently recognized by Best Places to Work in Arizona, Utah, and Idaho
• Competitive pay – weekly paychecks, salary, bonus incentives, 401(k) with employer match
• Holistic benefits – Medical, Dental, Vision, Life, & Disability Insurance; paternity leave, financial literacy resources, and an Employee Assistant Program including legal and mental health support.
• Perks – tenure awards including pro sports tickets, fitness memberships, travel vouchers, and paid work anniversary sabbaticals.
• Award winning work – our projects are consistently honored with recognitions from AIA, ENR, AGC, and more.

YOUR DAY TO DAY

• Responsible for providing all of the estimating and pricing on the assigned project that is to be performed. This includes conceptual estimates, schematic estimates, design development estimates, and estimates for bidding.
• Responsible for ensuring the estimating and pricing for the project is completed on time so that other members of the project team can review it and make recommendations and/or adjustments.
• Responsible for accurate estimate and pricing, which includes additional research and the correct use of additional resources, including subcontractors.
• Submits requests to architects and /or owners to obtain clarifications and answers to questions, contradictions, conflicts, inadequacies, and other confusing issues represented by the plans, specifications and other documentation.
• Presents estimates to the owner in a clean and clear format.
• Provides all estimate breakouts required by the bid documents, the client, or Okland personnel.
• Includes the following estimates where applicable: taxes, insurances, bonds, Owner Controlled Insurance Program (OCIP), special wage rates, productivity, and fees & permits.
• Uses sound estimating judgment in making decisions by frequently referring to comparable historical data on related projects, with cost escalations added as required.
• Estimates complete concrete general requirements or conditions, including demolition, earthwork, crane needs, ready-mix adjustments, steel embeds and rough carpentry.
• Reviews and prices all items before others see it.
• Uses estimating software for all concrete general requirements and structural excavation/backfill estimates.
• Ensures that the subdivision, section, and elements descriptions of estimates are properly coded estimating software.
• Turns in complete concrete estimate to company officers for pricing review.
• Establishes a rough draft schedule of the project in order to develop estimate pricing, general conditions, and concrete general requirement.
• Provides estimate for project general conditions, as requested.
• Sets up the recap on the project, as requested.
• Maintains estimates by deleting and/or archiving those not used in the last seven years.
• Maintains a strictly high level of confidentiality regarding financial specifics of projects, including estimates, bids, contract amounts, change orders, cost, financing arrangements, fees and other financial information.
• Reviews established budget estimate and bid, and assists the project manager and job cost accountant with setting up the proper codes and organization of the job cost report.
• Markets the company to the owner and architectural team; engages the Business Development Department in pursuing future opportunities.
• Regular, timely, and predictable attendance is required for this position.
• Performs other duties and responsibilities as assigned.

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Assists with the solicitation of bidders and plan distribution, as requested, by developing and compiling a list of bidders invited to bid the project and prequalifying a bidder for a project.
• Assist with bids, as requested, by taking the role of bid captain; this includes taking bids, bid pricing, analyzing bid packages, putting together a bid, and turning in a bid.
• Assists the project manager in subcontracting the project and getting the project started.
• Attends and represents the company in project estimating meetings, project review meetings, and pre-bid meetings (as requested).

YOU ARE READY FOR THIS ROLE IF

• Bachelor’s degree in Engineering or Construction Management (or related field) preferred
• 3-5 years of scheduling and cost estimating experience, including reading and researching blueprints, quantity take-offs, and estimating practices.
• Knowledge of construction and renovation terms, materials, techniques, procedures, and practices
• Knowledge of architectural, mechanical, electrical, and plumbing systems.
• Knowledge of construction cost estimating techniques, procedures, and practices, including material quantity take-offs, labor unit work hours, labor rate analysis, and material unit pricing.
• Knowledge of value engineering and total life cycle costing techniques, procedures, and practices
• Knowledge of construction cost estimating computer software.
• Knowledge of PC-based project management software and other applications (e.g., word processing, spreadsheets, and database programs).
• Ability to analyze bids, cost proposals, and cost estimates, including labor rates, fringe benefits, overhead, and profit.
• Ability to read, interpret, and understand construction drawings and specifications.
• Ability to work on multiple projects simultaneously.
• Ability to read and understand construction schedules.
• Ability to coordinate action to accomplish work objectives while exercising necessary flexibility
• Ability to meet predetermined deadlines.
• Ability to work cooperatively with management, coworkers, public utilities, contractors, vendors, architects/engineers, and other public entities.
• Proficient in AutoDesk Suite , Bluebeam, and Building Connected estimating software, Excel, Microsoft word, and Outlook.

We are an equal opportunity employer and considers all applicants for employment based on merit, competence, performance, and business needs. We do not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state, or local law. In addition to complying with all applicable laws, we also hava a strong corporate commitment to inclusion.

Notice to all Employment, Staffing & Recruiting Agencies and Recruiters: Please could we ask that you do not directly email, call or visit our hiring managers. We do not accept unsolicited resumes and should any be received from a third party they will be considered at no fee, unless a signed agreement is in place. If you would like to discuss becoming a preferred staffing vendor to us, please contact your local recruitment team who will advise you on the process.

JOB SUMMARY

Mama Lola's is a dynamic and rapidly expanding tortilla and fried chip manufacturer located in Phoenix, AZ. We are seeking an experienced and vision-oriented VP of Operations to spearhead the company's efforts, execute on the ambitious growth expectations of more than doubling revenue to large national customers within the next 3 years. This position requires an individual who can achieve both short-term objectives while focusing on how these objectives get the company closer to achieving its long-term initiatives.

The VP-Operations serves as the Company's senior operating leader collaborating and reporting directly to the President and is fully accountable for the safety, consistent product quality, and efficient operation of the entire facility. This role owns production output, labor efficiency, equipment reliability, routine and preventive maintenance, and continuous improvement across the plant and is a major contributor to food safety, quality compliance, SOPs.

The ideal candidate is a proven leader who has mastered being an agent of change within the organization—someone who thrives in an SQF Level 3 environment, understands high-speed food manufacturing, and can translate strategy into disciplined execution across both people and equipment and excels in shaping future growth

CORE RESPONSIBILITIES

Leadership & Execution

• Own full responsibility for production performance, labor utilization, efficiency, waste, downtime, throughput, and equipment uptime.
• Lead Production, Maintenance, Engineering and Sanitation departments with clear expectations, disciplined processes, and accountability at every level.
• Trains team on continuous improvement methods. Measures results and initiatives process improvement execution
• Can evaluate the effectiveness of all equipment, identifies bottlenecks limiting growth, and recommends viable solutions

KPI Ownership & Continuous Improvement

• Collaborate with the President to establish, modify, monitor, and improve KPIs
• Suggest and optimize improvement initiatives that reduce material loss, boost throughput, stabilize labor standards, and improve equipment reliability.
• Oversee an up to $5 million capital improvement plan that needs to be implemented within the next 3 years
• Use Microsoft Dynamics / Business Central and MaintainX to drive decisions and accountability, not just reporting.

People, Performance & Department Leadership

• Directly manage the Production Manager, Maintenance Manager, Production Scheduler, and Sanitations Leads
• Ensure standardized onboarding, training, certification, and skills development for all production, maintenance, and sanitation personnel.
• Conduct routine coaching, performance evaluations, and corrective actions when necessary.
• Build a culture of accountability, teamwork, pride in workmanship, and cross-functional ownership.
• Ensure all equipment is operated, maintained, and serviced in compliance with safety, food safety, and regulatory standards

Quality, Food Safety & Compliance

• Partner closely with Quality Assurance leadership to ensure SQF Level 3 compliance and continuous audit readiness.
• Support and enforce all requirements related to SQF, FDA, Organic, and Kosher certifications.
• Ensure all SOPs, work instructions, GMPs, sanitation procedures, and safety rules are documented, trained, followed, and enforced.
• Champion a food safety and sanitation culture where quality and compliance are non-negotiable.

Process, Documentation & Systems

• Develop, maintain, review, and continuously improve SOPs, work instructions, maintenance standards, and safety documentation.
• Collaborate with Business Data Analysts to convert plant and maintenance data into actionable improvements.
• Reduce changeover time and operational variability through standard work and disciplined scheduling.

WHAT SUCCESS LOOKS LIKE (18-36 months)

• Develop executable plans to double production output over next 3 years via:
• Select new equipment or process improvements
• Transition to a 24/5 production facility
• Potentially move one of the current product lines to new facility
• Waste and labor cost as % of revenue are measurably improved

REQUIRED QUALIFICATIONS

• Bachelor's degree in: Operations Management, Engineering or Business Administration
• 5–7+ operating at a Senior Level in a high-volume food operation with a track record of executing capital improvement plans and doubling growth objectives.
• Proven experience leading operations in SQF Level 3 or GFSI-certified facilities
• Strong working knowledge of FDA regulations, food safety systems, maintenance best practices, and audit preparation
• Working understanding of P&L, budgeting, and cost controls

PHYSICAL REQUIREMENTS

• Ability to stand and walk on the production floor for extended periods
• Ability to work in industrial environments
• Ability to lift 50 lbs
• Ability to bend, reach, kneel.
• Good manual dexterity and hand-eye coordination

SALARY

$175K - 185K annual salary paid biweekly

This is more than just a modeling job—it is your gateway to becoming a specialist in Advanced Semiconductor Chemical & Gas Delivery Systems. While you contribute your 1-2 years of site experience, we will provide the platform for you to master the complex logic behind high-purity piping, automated delivery, and international safety codes. You will transition from "building models" to "designing critical infrastructure" for the world's leading tech fabs.

General Responsibilities:

• Architectural & System Modeling: Develop and prepare high-precision 3D architectural and MEP designs using Revit and AutoCAD.
• Integrated Coordination: Collaborate with engineers and PMs to ensure design accuracy, ensuring all process requirements are met.
• Design Evolution: Proactively review and update models to reflect real-time design changes and field adjustments.
• Conflict Resolution: Perform Clash Detection and lead the reporting/solving of spatial discrepancies to ensure a seamless build.
• Team Leadership: Participate in technical meetings and provide progress updates to stakeholders.

Specialized Knowledge & Growth

• P&ID Translation: Read and interpret P&IDs/PFDs (Piping and Instrumentation Diagrams) to align 3D models with functional process logic.
• Subcontractor Management: Act as the technical bridge, communicating 3D model requirements to subcontractors for onsite coordination.
• Advanced System Learning: Gain deep-dive knowledge in Chemical Delivery Systems (CDS) and Gas Delivery Systems (BDS) specifically for advanced semiconductor nodes.

Qualification:

• Minimum Associate Degree in a related engineering or architectural field.

Must Have:

• Software Mastery: Proficiency in BIM software (Revit) and AutoCAD.
• Industry Experience: 1–2 years of experience in design-related work, preferably within the semiconductor or high-tech

Nice to Have:

• Process Piping: Experience with specialized materials like CPVC/PFA, SUS/PFA, and SUS/SUS piping design.
• Electrical & Control: Knowledge of Power/Control system design, including Tray, Conduit, and RSG layouts.
• Standards & Codes: Familiarity with NEC or ASME codes is a significant plus.
• Project Context: Previous involvement in Gas/Chemical-related projects.

What You Will Learn & Achieve

• Semiconductor Expertise: Master the design logic of supply systems that power the world's most advanced chip manufacturing.
• Professional Elevation: Move beyond 3D modeling into Digital Engineering, learning how to manage complex data within a BIM environment.
• Cross-Domain Skills: Gain exposure to mechanical, chemical, and electrical integration, making you a highly versatile asset in the global semiconductor talent market.

About the job

Title: Purchasing Manager – Aerospace Manufacturing

Location: Phoenix, AZ (Onsite – Monday to Friday)

Employment Type: Contract

Status: Hiring Now

Role Overview

We are seeking an experienced Strategic Sourcing Manager to oversee procurement operations at the site level, supporting defense-related programs in a high-volume manufacturing environment. This role will collaborate with cross-functional teams to ensure timely material availability, supplier performance, and compliance with regulatory standards.

Key Responsibilities

• Lead sourcing strategies, supplier selection, and contract negotiations for direct and indirect materials
• Oversee end-to-end procurement processes including requisitions, RFx events, supplier awards, and performance tracking
• Ensure adherence to FAR, DFARS, ITAR, and applicable export control requirements
• Monitor supplier KPIs including delivery performance, cost savings, and lead times
• Identify and mitigate supply chain risks, including shortages and single-source dependencies
• Drive continuous improvement initiatives across procurement processes, tools, and systems

Required Qualifications

• Bachelor’s degree in Supply Chain, Business, Engineering, or a related discipline (or equivalent experience)
• 6+ years of experience in procurement or strategic sourcing, including leadership responsibilities
• Strong knowledge of defense/government contracting regulations (FAR, DFARS, ITAR)
• Proven experience in supplier management, contract negotiations, and cost optimization
• Hands-on experience with ERP systems, sourcing tools, and spend analytics platforms
• Ability to collaborate effectively with engineering, operations, quality, and planning teams

At Securian Financial the internal title for this position is Product Sr Analyst or Product Consultant. The title and salary will be determined based on experience and applied skills.

Position Overview

The Risk, Compliance and Law Technology Product Consultant is responsible for driving product direction, defining requirements, and delivering measurable value for products supporting the Risk, Compliance, and Law (RiCoLaw) domain. This role aligns business objectives, customer needs, regulatory requirements, and enterprise risk priorities to deliver reliable, user-friendly, and sustainable technology solutions.

Serving as an agile champion, this role focuses on solving business and customer problems through thoughtful product strategy, backlog prioritization, and data-driven decision making. The Analyst partners closely with stakeholders to define outcomes, identify key performance indicators, and ensure delivery of solutions that support risk-informed decisions and enterprise governance objectives.

This role also serves as a workstream lead across RiCoLaw programming and support systems, contributing to medium to large initiatives and portfolio efforts. By leveraging domain expertise and strong stakeholder engagement, the Analyst helps protect employees, customers, and enterprise value..

Responsibilities include but are not limited to:

Maintenance and System Support (60%):

• Serve as a subject matter expert for Integrated Risk Management tooling, collaborating with cross-functional teams to ensure effective system configuration, alignment with the Common Risk Framework and business strategy, and data quality. This will include development and administration activities within tools.

• Take a consultative approach to create requirements documents for system builds or changes, empowering teams to develop solutions and internal documentation with guidance and knowledge transfer.

• Act as a liaison between vendors and internal customers to identify requirements and implement necessary system changes.

• Oversee releases by reviewing new features, facilitating testing, and developing documentation and communication materials for large implementations.

• Ensure system security through role creation, security groups, and compliance with legal requirements and internal standards.

• Ensure quality, managing ET Standards quality assurance activities, test case creation and documentation.

• Manage team SLA adherence to ET department standards.

• Develop and maintain technical documentation and training materials of system processes

System Enhancements and Optimization (40%):

• Provide leadership and subject matter expertise to a diverse set of stakeholders from the business, portfolio management, governance teams (Enterprise Architecture, ECS, etc.), and technical areas to articulate the business need and ensure technical solutions meet business objectives and goals. (Business case development and value optimization)

• Collaborate with Module Leads and Business Owners, leadership, and the RiCoLaw/Corporate Services Technology team to understand end-user needs, evaluate processes, and identify automation opportunities across functional areas.

• Act as a change agent for systems in our portfolio, enhancing capabilities to drive adoption, improve efficiency, and enhance user experience.

• Provide assessment and impact analysis of feature releases and lead optimization projects to maximize system potential for business users.

• Assist the Product Owner in developing the product roadmap, aligning capabilities with business objectives, and recommending improvements to streamline processes and enhance the end-user experience.

• Serve as a technology lead to ensure the success, adoption and innovation of current and future technology solutions

Other duties:

• Perform project management activities as needed to drive technology solutions that meet business outcomes. Manage small to medium sized projects. Drive decisions related to project planning, execution and closure. Assist with the research, selection, implementation and management and roll out of new technology solutions. Continually assesses business needs and implements solutions that will ensure customer expectations are met or exceeded by enhancing system capability and performance. Contribute to the ongoing change review process and advises on priority, impact, and cost of new change requests. Serves as system administrator for required platforms and ensures our systems are ran safely and securely. Enforce ET operating principles into business strategies

• Manage the requirements effort on small, less complex assignments. Utilize knowledge and experience from requirements reviews and testing activities to produce requirements used as a guideline for application development and test planning. Apply the appropriate requirements techniques, tools and templates based on the Solution Delivery Approach (e.g., traditional or Agile), project complexity and size.

  • Develop and communicate the requirements plan.

  • Identify resources for elicitation, capture the business need, document elicitation results and confirm expressed stakeholder requirements and concerns.

  • Produce quality requirements which meet the business needs, objectives and acceptance criteria to be used for design, development, testing and user acceptance.

  • Manage the requirements approval, baseline, solution validation and change management activities.

  • Finalize and archive all requirements related documentation.

• Responsible for providing leadership to all project stakeholders to coordinate decisions related to planning, development, design, testing and implementation of business solutions. This requires extensive knowledge of multiple division products and plans, proprietary business processes and systems, business workflow, vendor systems, contractual, client and\or regulatory requirements.

Qualifications

• Bachelor's Degree or an equivalent combination of education and directly related work experience required.

• In-depth understanding of Governance, Risk, and Compliance (GRC) or Integrated Risk Management (IRM) domains and work experience.

• Experience in system life-cycle phases, requirements elicitation, analysis, design (which includes Securian Governance processes), quality assurance testing, implementation, deployment, and system upgrades.

• Ability to effectively present technical and functional information in a manner that is understandable to all levels of the organization.

• Project management experience with demonstrated ability to multi-task and prioritize.

• Advanced analytical skills including excellent problem-solving skills with an understanding of core Integrated Risk Management business practices

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

#LI-hybrid **This position will be in a hybrid working arrangement.**

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

Digital Marketing Manager (Hybrid)

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Digital Marketing Manager on our Education Center team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.

This position will develop, design, implement and optimize AMA Ed
Hub marketing plans and tactics to help achieve mission and business growth and
engagement objectives for AMA Ed Hub. Leverage analytics-driven insights to advance
plans in alignment with established business priorities and objectives. Increase
AMA Ed Hub personalization through segmentation, adherence to digital best
practices and utilization and optimization of email and platform automation. Collaborate
with cross-functional teams, including content, product, analytics and other
internal stakeholders, to develop personalized campaigns while enhancing campaign
performance, learners' engagement and audience growth.

RESPONSIBILITIES:

Manage and Implement Personalization Plans

• Develop and execute acquisition and retention marketing plans for AMA Ed Hub users, leveraging personalization as a key driver of increase audience relevance, conversion and retention.
• Develop data-driven audience segments to deliver personalized messaging across channels while building and maintaining automated nurture and retention flows to drive audience engagement.
• Work closely with analysts, editors, web developers, and others to ensure the accurate branding, editorial accuracy and technical integrity of all content in marketing efforts.
• Plan and manage the execution of personalized user journeys across website and email marketing channels through our Customer Data Platform and Customer Communications Management platform to achieve retention and engagement goals.
• Work with email team to plan and execute segmented email campaigns, drip and triggered ones, email testing plan to optimize results.
• Drive satisfaction and loyalty programs that turn one-time users into long-term advocates.

Design and Implement Digital Marketing Campaigns

• Build audience segments for targeted, personalized email campaigns and automated customer journeys.
• Integrate personalization tools and APIs (e.g., CDPs, CRM systems, or marketing automation platforms to deliver real-time experiences.
• Work with platform team to create scalable solutions to support the automation of personalization of user journeys across marketing channels
• Design and implement visually appealing, responsive, and user-friendly website interfaces using HTML, CSS, and JavaScript frameworks.
• Act as marketing liaison with selected internal and external education providers to ensure promotion of educational content to appropriate channels.
• Work with collaborators, vendors and subject matter experts to create high quality and impactful marketing assets to deploy across channels, including but not limited to online banner ads, ad hoc email, newsletters etc.

Analysis and Optimization

• Monitor and analyze performance using tools such as Google Analytics (GA), Google DataStudio, Tableau, identifying trends and actionable insights to improve campaign effectiveness.
• Use behavioral data, preferences, and triggers to create and optimize tailored customer experiences.
• Pull and synthesize data from multiple sources (including marketing automation platforms) to create comprehensive campaign performance reports for several stakeholders.
• Develop data-driven recommendations to optimize marketing channels (email, site, etc.) based on KPIs such as user engagement, conversions, CTR, and ROI.
• Conduct A/B testing and multivariate testing to identify and implement the most effective campaign components (e.g., messaging, creative, calls-to-action), and document results to inform future strategies.

Staff Management

• Lead, mentor, and provide management oversight for staff.
• Responsible for setting objectives, evaluating employee performance, and fostering a collaborative team environment.
• Responsible for developing staff knowledge and skills to support career development.

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's Degree required; concentration in Marketing, Data Analysis, or other analytical related field preferred.
2. 5+ years of experience with marketing automation platforms such as Marketo, Salesforce Marketing Cloud as well as ESP platforms, CMS and CRM systems are required.
3. Demonstrated experience with HTML, CSS, and JavaScript required.
4. Experience in people management preferred.
5. Strong analytical skills and proficiency in analytics tools (e.g., Google Analytics, Adobe Analytics, Google Tag Manager, Tableau, Power BI).
6. Strong technical and creative skills, especially with written communication.
7. Exceptional attention to detail and possess the ability to manage multiple initiatives simultaneously to enable effective internal and external relationships.
8. Ability to develop specific goals and plans to prioritize, organize, and accomplish work.
9. Strong organizational and time management skills.
10. Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $85,680-$113,526. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)

The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.

The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience

Responsibilities

• Handle tickets and calls directly to build deep product knowledge and earn customer trust
• Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
• Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
• Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
• Define and track key operational KPIs and build automations to drive ongoing efficiency
• Champion team autonomy and maintain quality standards throughout a period of significant scale

What We Need to See (Essential)

• 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
• Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
• Proficiency in maintaining & utilizing ticketing CRMs
• Demonstrated ability to thrive in hypergrowth environments and build processes from zero
• Comfort working across time zones (specifically West Coast)
• Genuine alignment with the company's mission in women's and children's health

What We’d Like to See (Bonus)

• Experience in a healthcare or regulated SaaS environment
• Familiarity with building or scaling a support function at a Series A-C stage company
• Experience with CRM automation and reporting

Location: Hybrid

Package: $60-80 per hour

Duration: 4 months

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

McKesson's Ambulatory Care Inside Sales team is expanding in Richmond! We're looking for passionate, driven individuals to help us grow! If you thrive in a fast-paced, customer-focused environment and love building relationships that make a difference, this is your opportunity to join a team that's making an impact in healthcare every day.

Your Role at a Glance

As an Inside Sales Representative, you'll be responsible for developing new accounts and expanding business within existing Ambulatory Care facilities. You'll engage customers through phone, email, social media, and other digital channels-delivering solutions that improve patient care and operational efficiency.

On-Site Training & Hybrid Work Model

Training Schedule (4 Weeks On-Site in Richmond, VA):

• Schedule: 8am to 5pm

• Weeks 1- 4 Monday-Friday in office training. This structured training model includes onboarding, meeting with the team and your mentor, side by side shadowing while using what you learn in a supportive, supervised environment

• Working in office Monday through Friday for 60 days post training

• After initial 90 days, new team members move their workspace home to work remotely, while returning to the office once or twice a week for team meetings

Inside Sales Compensation:

• Base: $28.85hr / $60,008 annual

• Uncapped Sales Incentive: Target $30,000 annual (Paid Monthly)

• Total Target Cash = $90,008

New Business Development

• Prospect and convert new customers through cold calling, email outreach, and digital engagement.

• Sell McKesson's full portfolio of products including med-surg, equipment, and lab items.

• Prepare quotes, negotiate sales transactions, and close deals.

• Stay current on industry trends, vendor offerings, and competitive positioning.

• Use tools like Orbits, Scan Manager, and EDI to support customer connectivity and articulate value.

Account Growth & Retention

• Identify opportunities to expand sales within existing accounts.

• Analyze sales history and customer needs to recommend tools and solutions.

• Provide clinical support and education on business tools and programs.

• Build long-term relationships that drive loyalty and customer satisfaction.

• Strong communication and listening skills.

• Goal-oriented, competitive, and results-driven mindset.

• Ability to work independently and adapt in a dynamic environment.

• Detail-oriented with sound judgment and problem-solving skills.

• Confident phone presence and positive attitude.

• Experience in medical sales or procurement preferred.

• Proficiency in Microsoft Office and customer connectivity platforms.

Minimum Requirements: 2+ years relevant experience

Minimum Basic Skills Required:

• Location Requirement:Candidates must reside in the greater Richmond, VA or Scottsdale, AZ metropolitan area. This is a hybrid role, requiring 1-2 days per week in the office following completion of training.

• Sales & Influence:Demonstrated success in influencing decisions and/or selling products or services over the phone in a consultative or transactional sales environment.

• Performance-Driven:Proven track record of achieving individual performance goals, with experience managing to metrics in a structured, results-oriented setting.

• Customer-Focused Experience:Background in account management or other customer-facing roles within a professional office environment.

• Organizational Skills:Strong time and task management abilities, with the capacity to prioritize effectively in a fast-paced setting.

• Technical Proficiency:Advanced skills in Microsoft Office, with strong proficiency in Excel (e.g., data sorting, filtering, pivot tables, and basic formulas).

Additional Skills

• or CRM strong preferred.

• Government experience preferred.

• Healthcare or distribution experience preferred.

• Sales or project management experience preferred.

Education: 4-year degree or equivalent experience preferred

Physical Requirements: Large amount of computer-based work. Large amount of time on telephone.

Travel - Up to 5%

Must be authorized to work in the US. Sponsorship is not available for this position

We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us. Apply to join our team and help shape the future of healthcare!

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: .

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation please contact us by sending an email to .

Join us at McKesson!