Engineering Journal Impact Factor Jobs in Dearborn

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Title: Behavioral Health Specialist - Requires LMSW-C, LPC or LMFT

Company: Oak Street Health

Role Description:

The purpose of a Behavioral Health Specialist at Oak Street Health is to provide care management services and to provide evidence-based short-term psychotherapy to our patients with behavioral health needs.  The Behavioral Health Specialist is a key resource for Care Teams across a region of Oak Street Health primary clinics. They are responsible for coordinating and supporting behavioral healthcare for our patients, in collaboration with Care Teams and a psychiatric consultant. The Behavioral Health Specialist will assess the needs of patients, make referrals to appropriate behavioral health resources and specialists, and provide short-term counseling and evidence-based treatments as indicated. This role has the potential option for remote work days based upon achievement and maintenance of program metrics.

Core Responsibilities:

• Collaborate with the primary care teams to identify appropriate patients to refer to the Oak Street Behavioral Health Program
• Screen and assess patients for common mental health and substance use disorders
• Develop care plans and provide or facilitate referrals to Oak Street’s psychiatric consultant and/or external resources
• Provide short-term counseling and evidence-based treatments
• Coordinate care with Oak Street’s psychiatric consultant, including warm handoffs for telehealth visits and collaboration on care plans
• Develop relationships with primary care teams and consistently communicate changes in behavioral health care plans
• Accurate and timely documentation of patient encounters and counseling sessions in Oak Street’s electronic medical record
• Participate in regional and organizational efforts to advance Oak Street’s Behavioral Health Program through workshops, feedback sessions, and surveys
• Possibly covering multiple clinics, depending on the maturity and panel sizes of those clinics
• Other duties, as assigned

What are we looking for?

Required:

• Master’s Degree in the field of mental health counseling/healing arts required from an accredited  school (Social Work, Counseling, Marriage and Family Therapy, etc.)
• Highest clinical level of license (or local equivalent)
• Experience with screening for common mental health and/or substance use disorders
• Experience with assessment and treatment planning for common mental health and/or substance use disorders
• Familiarity with brief, structured intervention techniques (e.g., Motivational Interviewing, Behavioral Activation, Problem Solving, Cognitive Behavioral, etc.)
• US work authorization

Strongly Preferred:

• Proficiency in providing brief, structured intervention techniques (e.g., Motivational Interviewing, Behavioral Activation, Cognitive Behavioral)
• Working knowledge of differential diagnoses of common mental health and/or substance use disorders

Preferred:

• Proficient PC skills

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  anticipate the application window for this opening will close on: 10/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Title: Medical Scribe

Company: Oak Street Health

Role Description:

The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps.

Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care.

Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields.

Responsibilities:

• Documenting Patient Encounters ~ 80%
  • Joining the provider in the exam room to observe patient visits
  • Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam
  • Assigning appropriate CPT and ICD-10 codes
  • Preparing After Visit Summaries
  • Consulting with provider to ensure accurate and specific documentation
• Clinical Documentation Improvement ~ 10%
  • Requesting and reviewing medical records
  • Leveraging Oak Street's population health tools to support clinical documentation improvement
  • Preparing for and supporting Daily Huddles and Clinical Documentation Reviews
  • Consulting with provider on clinical documentation opportunities
• Administrative support for your provider and care team ~ 10%
  • Placing orders and referrals
  • Addressing tasks
  • Supporting the care team with additional responsibilities related to clinical documentation
• Other duties as assigned

What we're looking for

Knowledge

• Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required]
• Prior clinical experience, including shadowing and/or volunteering [strongly preferred]
• Prior scribe or transcription experience [preferred but not required]

Skills

• Advanced listening and communication skills [required]
• Strong computer literacy and ability to learn new technical workflows [required]
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]

Abilities

• Ability to adapt to new workflows and to quickly learn new concepts and skills [required]
• Ability to type 70+ words per minute [strongly preferred]
• Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required]
• Ability to be a self-starter within your role scope
• Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required]
• Ability to commit to at least 1 year in role (2+ is ideal) [required]
• Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required]
• Compliance with hospital and Oak Street Health policies, including HIPAA [required]
• US work authorization [required]

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  anticipate the application window for this opening will close on: 09/25/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

• Customer Interactions:
  
  • Manage inquiries in areas such as Member Services, Medicare, and Billing , assisting Spanish- and English-speaking customers.
  • Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.

• Quality Service:
  
  • Uphold the organization's philosophy of extraordinary customer relations.
  • Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.

• Problem Resolution:
  
  • Analyze and evaluate customer issues to initiate and coordinate service recovery measures.
  • Document all member interactions meticulously following established procedures.

• Healthcare Knowledge
  
  • Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).
  • Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.

• Operational Excellence
  
  • Leverage a thorough understanding of company policies and processes to meet customer needs effectively.
  • Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.

• Performance Metrics:
  
  • Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.

• Compliance and Ethics:
  
  • Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.
  • Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.

• Tools and Systems:
  
  • Use multiple systems/screens while assisting callers effectively
  • Navigate CRM, EMR/EHR, and ticketing platforms effectively

• Experience:
  
  
  • Fluency in both Spanish and English (spoken and written) is required.
  • Minimum of two (2) years of customer service or healthcare member-interaction experience.
  • Previous call center experience and/or prior experience in the health insurance industry (preferred).

• Education:
  
  • High School Diploma or GED required.

• Skills:
  
  • Outstanding written and verbal communication skills.
  • Proven analytical and problem-solving abilities.
  • Ability to respond concisely and clearly to customer queries.
  • Strong critical thinking and problem-solving skills.
  • Typing speed of at least 35 WPM with a 5% or lower error rate.

• To thrive in this remote role, you'll need:

• Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.

• Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.

• Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.

• Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.

• Tech-Savvy: Comfort with technology and ability to learn new systems quickly.

• Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.

• Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.

• Adaptability: Ability to adapt to changing technologies and procedures while working remotely.

• Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.
• Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.
• Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.
• Career Growth: Abundant advancement opportunities within the organization.
• Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
• Unique Perks:
  
  • Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
  • Referral for Life Program™: Earn residual bonuses for referring employees who join the team and remain with the company.

• Customer Interactions:
  
  • Manage inquiries in areas such as Member Services, Medicare, and Billing , assisting Spanish- and English-speaking customers.
  • Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.

• Quality Service:
  
  • Uphold the organization's philosophy of extraordinary customer relations.
  • Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.

• Problem Resolution:
  
  • Analyze and evaluate customer issues to initiate and coordinate service recovery measures.
  • Document all member interactions meticulously following established procedures.

• Healthcare Knowledge
  
  • Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).
  • Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.

• Operational Excellence
  
  • Leverage a thorough understanding of company policies and processes to meet customer needs effectively.
  • Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.

• Performance Metrics:
  
  • Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.

• Compliance and Ethics:
  
  • Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.
  • Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.

• Tools and Systems:
  
  • Use multiple systems/screens while assisting callers effectively
  • Navigate CRM, EMR/EHR, and ticketing platforms effectively

• Experience:
  
  
  • Fluency in both Spanish and English (spoken and written) is required.
  • Minimum of two (2) years of customer service or healthcare member-interaction experience.
  • Previous call center experience and/or prior experience in the health insurance industry (preferred).

• Education:
  
  • High School Diploma or GED required.

• Skills:
  
  • Outstanding written and verbal communication skills.
  • Proven analytical and problem-solving abilities.
  • Ability to respond concisely and clearly to customer queries.
  • Strong critical thinking and problem-solving skills.
  • Typing speed of at least 35 WPM with a 5% or lower error rate.

• To thrive in this remote role, you'll need:

• Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.

• Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.

• Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.

• Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.

• Tech-Savvy: Comfort with technology and ability to learn new systems quickly.

• Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.

• Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.

• Adaptability: Ability to adapt to changing technologies and procedures while working remotely.

• Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.
• Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.
• Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.
• Career Growth: Abundant advancement opportunities within the organization.
• Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
• Unique Perks:
  
  • Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
  • Referral for Life Program™: Earn residual bonuses for referring employees who join the team and remain with the company.

Location: Dearborn, MI (Remote)

Employment Type: Full-Time Contract

Pay: $83-87 per hour

Description: We are seeking a Product Manager to lead the vision, strategy, and execution of a next-generation Data Attribution & Intent Platform that powers multiple virtual agents across chat, SMS, and voice channels. This platform will orchestrate customer intent detection, manage guardrails to prevent hallucinations, ensure compliant responses, and generate actionable performance insights through leading and lagging indicators. You will own the product lifecycle—from discovery to delivery—ensuring our AI-driven experiences are reliable, measurable, and continuously improving. This role sits at the intersection of AI safety, customer experience, analytics, and automation. You will shape how intelligent systems responsibly interact with customers at scale—ensuring trust, measurable outcomes, and continuous optimization.

Responsibilities:

• Define and execute the roadmap for an enterprise-grade Intent & Attribution Platform supporting multi-channel (chat, SMS, voice) virtual agents
• Establish a scalable architecture that integrates with conversational AI systems, CRM platforms, knowledge bases, analytics tools, and contact center systems.
• Lead the development of intent classification frameworks across customer touchpoints
• Define response validation pipelines that include: Knowledge grounding and citation requirements. Policy enforcement checks. Confidence scoring and escalation thresholds
• Design and implement attribution models that measure- Leading indicators: intent recognition accuracy, containment prediction, response confidence, latency, user sentiment; Lagging indicators: deflection rate, call reduction, resolution rate, CSAT, repeat contact rate
• Define automated and human-in-the-loop quality scoring models
• Collaborate with Engineering, Data Science, UX, Compliance, Contact Center Operations, and Customer Success

Requirements:

• Bachelor's Degree
• 10+ years of Product Management experience (AI/ML, conversational AI, or analytics platforms preferred)
• Agile Software Development
• Artificial Intelligence & Expert Systems
• Business Strategy

Preferred:

• Strong understanding of: Intent modeling & NLP systems LLM guardrails and hallucination mitigation techniques Attribution modeling & performance analytics
• Conversational platforms (chat, SMS, voice IVR)
• Experience with enterprise SaaS platforms and API-driven architectures
• Proven ability to define metrics frameworks and performance dashboards
• Strong analytical mindset and ability to work with data scientists and engineers

Title: Buyer - (Services Buying experience) (Need Local Candidates)

Location: Detroit, MI

Duration: 7 Months

Rate: $40-$45/Hour on W2

Job Summary:

Provide core management in the procurement of various commodities to achieve budget objects, supplier diversity and on-time delivery.

Support Supply Chain leaders, Strategic Category Manager(s), buyers and a predetermined business unit to achieve total cost management.

Other Qualifications:

Preferred:

• · Degree in Business, Supply Chain Management, Engineering, or Economics
• · Prior procurement experience in Solar / Renewable Energy components.
• · Yellow/Green/Black belt certification

Other Requirements:

• Demonstrate strong interpersonal, communication and presentation skills.
• Intermediate skills in Microsoft applications (i.e: Excel, PowerPoint, & Word)
• Demonstrates an ability to manage multimillion dollar contracts, consistent positive business unit and warehouse feedback, little rework, meeting deadlines, taking on additional work, working independently on routine tasks, and effectively prioritizing tasks to meet business needs and deadlines.
• Strong negotiation skills and contract writing, evident through successfully and independently negotiating less complex contracts, including the terms and conditions, building relationships with our business unit partners and vendors, independently completing purchase agreements, crafting service agreements, and reviewing peers' contracts for compliance with client's requirements
• Demonstrates an understanding of risk management, value analysis and proper decision making through ensuring terms and conditions are complete and accurate, appropriately analyzing tradeoffs, consequences and liabilities of actions, knowing when to escalate issues to leadership or experts, and independently making good decisions in routine situations.
• Demonstrates a basic understanding of business needs and the organization as a whole, as demonstrated by participation in business unit meetings, placing orders within requisition and funding requirements, and exhibiting general knowledge of the current market.
• Demonstrated application of continuous improvement tools, systems and processes
• Demonstrates an understanding of procurement for solar materials and working directly with EPC contractors.

Account Manager – Industrial Projects

Company: Confidential

Location: Michigan (Remote within the state possible)

Travel to customer sites and project locations will be required.

About the Opportunity

Our client is a well-established industrial services organization specializing in complex machinery installation, relocation, and plant operations support. With decades of experience supporting large-scale industrial projects across North America, the company is known for its technical expertise, operational precision, and commitment to delivering high-quality results for its customers.

The organization continues to grow and is expanding its commercial team to support increasing demand across several industrial sectors.

Position Summary

The Account Manager – Industrial Projects is responsible for managing and growing strategic relationships with Tier 1 automotive supplier accounts while identifying new project opportunities within existing accounts. This role serves as the primary commercial liaison between the customer and internal operations teams, ensuring projects are scoped correctly, quoted accurately, and executed to customer expectations.

Success in this role requires a strong understanding of industrial environments, long-term customer relationships, and the ability to coordinate across estimating, engineering, and field operations.

Key Responsibilities

Account Management & Customer Relations

• Own and manage assigned Tier 1 automotive supplier accounts
• Develop trusted relationships with plant managers, engineers, maintenance leaders, and procurement teams
• Act as the primary point of contact for all commercial and service-related matters
• Conduct regular site visits to understand customer needs and upcoming projects

Sales & Revenue Growth

• Identify new project opportunities within existing accounts
• Work with estimating and operations teams to develop accurate scopes and proposals
• Negotiate pricing, contracts, and service agreements in alignment with company margins
• Achieve revenue and profitability targets for assigned accounts

Project Coordination

• Collaborate with internal teams to ensure smooth handoff from sale to execution
• Support pre-job planning meetings, site walks, and post-project reviews
• Manage change orders, schedule adjustments, and customer communications
• Resolve issues proactively to maintain customer satisfaction

Industry & Market Knowledge

• Stay informed on automotive production trends, shutdown schedules, and capital projects
• Understand customer safety, quality, and compliance requirements
• Represent the company professionally at customer meetings and industry events

Qualifications

Required

• 3–7+ years of account management, sales, or project-based customer-facing experience in an industrial environment
• Experience working with Tier 1 automotive suppliers or automotive manufacturing facilities
• Strong understanding of industrial services (rigging, machinery moving, millwrighting, construction, or similar)
• Proven ability to manage complex, multi-stakeholder accounts
• Excellent communication, negotiation, and organizational skills
• Ability to travel to customer sites as needed

Preferred

• Background in industrial rigging, heavy equipment, or plant services
• Familiarity with RFQs, MSAs, and automotive procurement processes
• Technical aptitude to understand equipment, layouts, and project constraints
• CRM and ERP system experience

Key Competencies

• Relationship-driven sales mindset
• Attention to detail and follow-through
• Strong safety awareness
• Problem-solving under time and schedule pressure
• Ability to balance customer advocacy with company profitability

Compensation & Benefits

• Base Salary + Variable Compensation
• Company vehicle
• Corporate credit card for travel and expenses

Additional Details

Further details about the organization, leadership team, and project portfolio will be shared with qualified candidates during the interview process.

Director of Quality

Automotive Tier 1

Job Location: Fort Wayne Indiana

Director of Quality will work at a Multi $Billion global manufacturing company and lead a team of Quality Engineers, quality technicians and customer support personnel.

• Manage a team of Quality personnel and participate in Quality Improvement activities, Audits, Certifications and customer documentation.
• Lead all quality matters related to plant product launches and production.
• Manage certification compliance with IATF-16949, plus ISO-9000 for some heavy-duty customers.
• Manage internal QA/QC teams, act Customer Quality, and manage supplier/vendor quality.
• Implement QA preventative measures and quality planning initiatives.

Requirements:

• 10+ years of experience Leading a Team in Quality
• Prior experience Managing People in Quality as a Quality Leader.
• Background in Automotive industry or Heavy Duty Automotive is needed.
• Experience with IATF 16949 and APQP standards is a huge plus.
• Bachelors degree in Engineering or Business.
• Six Sigma Black Belt or Green Belt certification is beneficial, though not required.
• CQE or CQM accreditation is a plus.
• Professional growth opportunities in a dynamic work environment.
• Comprehensive benefits package.

FPC - Fortune Personnel Consultants (Orlando office)

Position Located: Fort Wayne, IN - Relocation assistance is available.

For further information about us visit follow up on this position, please connect with : Quality Assurance Manager, Quality Control, QA, QC, Supplier Quality, Quality Supervisor, Quality Director, Plant Quality, Automotive Interior, IATF 16949, VDA, Six Sigma, CQE, CQM, Mitsubishi, Kia, Mercedes Benz, BMW, Toyota, Honda, Isuzu, Ford, Chrysler, General Motors.