Engineering Journal Chula Jobs in Independence, OH

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Location: Cleveland, Ohio (Onsite)

Relocation assistance is available for qualified candidates not currently located in the area.

Position Summary

The Product Line Manager will oversee the strategy, performance, and lifecycle of a portfolio of broadband connectivity products. This role sits at the intersection of product management, engineering, manufacturing, supply chain, and commercial operations.

A major focus of this role will be on new product development. The successful candidate will help identify market opportunities, guide product development efforts, and support product launches while managing a complex portfolio of more than 10,000 scalable SKUs.

Key Responsibilities

Product Strategy and Portfolio Management

• Own the strategy and financial performance (P&L) of a broadband connectivity product portfolio

• Manage and prioritize a large product portfolio consisting of more than 10,000 scalable SKUs

• Identify market opportunities and translate customer needs into product initiatives

• Monitor competitive activity, industry trends, and evolving broadband technologies

New Product Development

• Lead new product development initiatives in partnership with engineering, manufacturing, supply chain, and marketing teams

• Support the full product lifecycle from concept through launch and ongoing market support

• Coordinate cross-functional teams to bring new products to market successfully

Customer and Sales Support

• Provide product expertise and technical support to internal teams and customers

• Collaborate with sales teams to identify opportunities with broadband and telecommunications providers

• Support the development of responses to customer RFPs and RFQs

Qualifications

• Bachelor’s degree in Engineering, Business, or a related technical field preferred

• Strong technical understanding of outside plant (OSP) broadband infrastructure

• Experience with fiber connectivity products, fiber optic enclosures, or related telecom infrastructure

• Background in product management, market management, or business development within telecommunications infrastructure

• Experience supporting new product development in a manufacturing environment

• Ability to manage and prioritize across a large and complex product portfolio

• Strong analytical and decision-making skills

Additional Information

This is a full-time, onsite position based in Cleveland, Ohio. Relocation assistance is available for candidates who are not currently located in the area.

• 
  
• Set up and operate machining equipment to produce parts with minimal training and supervision
  
• Understand close tolerance machining, generally low volume critical components
  
• Read blueprints, understand G.D.&T. ,sketches, and process routings.
  
• Perform inspection of machined parts
  
• Operate computer as required for production tracking
  
• Perform general preventative maintenance of machines, including chip removal, coolant maintenance and maintaining lubricant levels
  
• Able to keep work area clean
  
• Good attendance and punctuality
  
• Maintain a clean and safe work environment
  
• All other duties as assigned
  

• 
  
• HS Diploma or equivalent required. Additional education preferred.
  
• Minimum of 3 years of setting up and running manual lathes.
  
• Minimum of 4 years of setting up and running manual vertical mills.
  
• Minimum of 5 years of experience with set-up, operation and conversational programming of CNC lathes (preferably with Okuma controls) or 5 years of set-up and operation of CNC vertical mills with Fanuc Controls.
  
• Willingness to learn the operation of various other machines and equipment.
  
• O.D. Cylindrical grinding and surface grinding experience preferred
  
• 0\" to 6\" O.D. micrometers, 0\" to 6\" depth micrometers, dial calipers 'tenths' and scale dial indicators
  
• Ability to work overtime as required.
  
• Basic reading, math, and computer skills
  
• Interpersonal skills appropriate for interaction with fellow employees and management
  
• Must be capable of lifting up to 35 lbs. without assistance and up to 250 lbs. with mechanical assistance.
  

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• Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off and tuition reimbursement.
  
• Discounts on Stanley Black & Decker tools and other partner programs.
  

Well-established and respected company in the Cleveland market is looking for a General Manager to oversee all operations which include production, engineering, quality, performance management, P&L, and business development. Our client is offering an established operation with strong labor engagement and customer relationships, a competitive and well-rounded compensation package, and defined growth plan.

Primary responsibilities:

General Manager would be expected to ultimately manage all areas of the company including:

Sales and marketing, finance, operations, engineering, vendor relationships/sourcing, purchasing, distribution and logistics, information technology and customer service.

Refine the strategic direction of the company with an emphasis on long-term revenue and earnings growth, diversifying and expanding the company’s customers and vendors, achieving a best in class manufacturing organization.

Will develop, lead, and oversee the company’s overall strategy, as well as the achievement of its strategic and annual objectives.

Leads by example and monitors the culture of the company in alignment with its mission, purpose, and values.

Effectively develops teams that are able to achieve company’s annual and long-term objectives. Oversees and adjusts the organization's processes and operations as necessary to ensure efficient and effective execution of policies and procedures to achieve the company’s objectives.

Drives manufacturing operating policy to realize business strategy.

Creates a work environment which promotes safety and quality, while adhering to all regulated environmental guidelines.

Drives best practice through the organization and leads the implementation of improvement in safety, quality, delivery and cost.

Candidate profile should include:

• 10+ years senior level business experience with a general management background.
• Experience working in a machining/fabrication environment; automotive industry experience preferred
• A Bachelor's degree in Business Administration or Engineering Discipline.
• An MBA or equivalent is preferred.
• Demonstrated successful track record with full P&L and balance sheet responsibility, preferably with a machining focus.

About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Job Title: Support Engineer, Tier 3

Location: United States; Remote, MST or PST

Experience: Senior Level

Job Function: Support

Employment Type: Full-Time

Industry: Computer and Network Security

Job Summary

The Support Engineer, Tier 3, functions as a senior individual contributor responsible for resolving the most complex and high-impact technical issues. This role provides technical leadership across the support organization, partners closely with Product and Engineering teams, and drives systemic improvements that enhance product stability, support effectiveness, and customer outcomes.

Applicants must hold US citizenship or US permanent resident status.

Job Responsibilities

Advanced Technical Resolution

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• Independently resolves critical, complex, and high-severity customer issues, including those with broad operational or customer impact.
  
• Serves as an escalation point for advanced technical issues, applying deep diagnostic expertise across multiple technical domains.
  
• Proactively identifies and addresses issues prior to customer or executive escalation.
  
• Reproduces customer issues in lab or test environments to validate root cause and confirm resolution.
  
• Builds and maintains lab environments used for advanced troubleshooting, validation, and technical enablement.
  

Subject Matter Expertise

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• Acts as a senior subject matter expert for assigned Keyfactor products, including Command and/or EJBCA.
  
• Provides expert-level guidance on PKI, cryptographic concepts, compliance considerations, and secure deployment practices.
  
• Applies broad domain knowledge to diagnose complex, non-routine issues across infrastructure, application, and security layers.
  
• Contributes technical insight related to emerging risks, architectural considerations, and support readiness.
  

Knowledge Sharing & Enablement

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• Mentors and provides technical guidance to support engineers across all tiers.
  
• Identifies knowledge gaps through case analysis and operational data and contributes to targeted training and documentation.
  
• Develops and maintains technical documentation, ensuring accuracy, clarity, and alignment with internal standards and industry best practices.
  
• Promotes consistent knowledge sharing to improve overall team capability and reduce recurring issues.
  

Systemic Improvement & Cross-Functional Collaboration

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• Identifies recurring issues and systemic deficiencies and leads efforts to implement long-term corrective actions.
  
• Partners with Product, Engineering, and Support leadership to address root causes and improve product and support processes.
  
• Provides technical input that informs product quality, platform stability, and support scalability.
  
• Represents customer impact and operational risk during cross-functional discussions and incident reviews.
  

Customer & Incident Management

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• Manages high-profile customer escalations and outages with professionalism, technical rigor, and clear communication.
  
• Communicates complex technical findings and recommendations to both technical and non-technical stakeholders.
  
• Maintains accountability for case progression, resolution quality, and documentation accuracy.
  

Minimum Qualifications, Education, and Skills

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• 3+ or more years of advanced technical support experience or demonstrated equivalent expertise in PKI or related security technologies.
  
• Demonstrated depth of expertise in one or more technical domains required to support Keyfactor products.
  
• Advanced knowledge of Windows Server and/or Linux, including IIS, ADFS, WAP, and Active Directory.
  
• Strong expertise in PKI, ADCS, certificate lifecycle management, and cryptographic principles.
  
• Proficient in SQL database analysis, including complex queries and table structure evaluation.
  
• Strong understanding of networking concepts, including firewalls, load balancers, and proxy configurations.
  
• Experience with cloud platforms such as AWS and/or Azure.
  
• Expertise in containerization and orchestration technologies (Docker, Kubernetes).
  
• Demonstrates strong verbal and written communication skills with the ability to convey complex technical information clearly and professionally.
  
• Maintains a high standard of customer focus and operational accountability.
  
• Capable of identifying root causes of complex issues and articulating clear, actionable resolutions.
  

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• 
  
• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  
• Comprehensive benefit coverage globally.
  
• Generous paid parental leave globally.
  
• Competitive time off globally.
  
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  
• The Keyfactor Alliance Program to support DEIB efforts.
  
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  
• Monthly Talent development and Cross Functional meetings to support professional development.
  
• Regular All Hands meetings - followed by group gatherings.
  

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility.

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make "it" happen.

Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

We are seeking an experienced CNC Programmer with strong Mastercam experience to support large-part machining on Horizontal Boring Machines (HBMs) and Vertical Turret Lathes (VTLs). This role is responsible for developing, optimizing, and supporting CNC programs from print through production, with hands-on involvement in setups, prove-outs, and continuous improvement.

The ideal candidate has experience programming and supporting heavy machining operations using TOSNUC and FANUC controls, and works comfortably on the shop floor with machinists, engineering, and quality.

Key Responsibilities

• Program CNC machines using Mastercam (2D and 3D toolpaths)
• Develop and support programs for:
• Horizontal Boring Machines (HBMs)
• Vertical Turret Lathes (VTLs)
• Select tooling, inserts, and machining strategies for large and heavy components
• Support machine setups, prove-outs, and first article inspections
• Optimize feeds, speeds, and toolpaths for:
• Heavy roughing
• Stable finishing
• Tool life and cycle time improvement
• Work with TOSNUC and FANUC CNC controls
• Interpret blueprints, specifications, and GD&T
• Create and maintain setup sheets, tooling lists, and program documentation
• Troubleshoot machining, dimensional, and process issues on the shop floor
• Collaborate with machinists, engineering, and quality teams
• Maintain program revision control and machining standards
• Promote safe machining practices and continuous improvement

Required Qualifications

• 3+ years of CNC programming experience
• Strong hands-on experience with Mastercam
• Experience programming or supporting HBMs and/or VTLs
• Working knowledge of TOSNUC and FANUC controls
• Strong blueprint reading and GD&T skills
• Experience supporting setups and production machining
• Ability to troubleshoot machining and dimensional issues
• Good communication skills and a team-oriented mindset

Preferred Qualifications

• Experience machining large or heavy components
• Experience with multi-axis positioning and complex setups
• Familiarity with large-part materials (carbon steel, alloy steel, stainless, castings, forgings)
• Lean manufacturing or continuous improvement experience
• Mastercam certification or formal machining training

What We Offer

• Competitive pay based on experience
• Stable workload with large, complex machining projects
• Modern CNC equipment and tooling
• Collaborative shop environment
• Opportunities for growth and advanced programming work
• Benefits: health insurance, PTO, retirement plan, etc.

Description

Customer Service & Accounting Support Specialist (AR/AP)

We are looking for a detail-oriented and customer-focused Sales/Order Administrator to join our growing commercial team. In this role, you will act as the primary order entry/customer service/accounting point of contact for customers, including key medical device accounts, while supporting internal teams to ensure smooth order management, efficient sales operations, and accurate administrative coordination.

Key Responsibilities:

• Act as the primary order entry/customer service point of contact for Phototherapy customers, providing professional communication, service excellence, and support throughout the sales cycle.
• Manage the full order process from entry to confirmation, including sales and shop order creation, order changes, RMA requests, and customer follow-up, ensuring accuracy and compliance with company procedures.
• Review and coordinate incoming quote requests, working closely with the sales team to ensure timely and accurate responses.
• Maintain and update customer accounts, sales data, and documentation within CRM and ERP systems.
• Partner with operations, quality/regulatory and engineering teams to track order status, delivery schedules, and other customer requirements
• Prepare and distribute various order and sales reports, production schedules, performance metrics, and analytical tools to support business operations
• Proactively engage with customers regarding large or high-value invoices, ensuring timely payment and prompt follow-up on overdue payments
• Contribute to cash flow forecasting by providing regular updates on the timing and status of expected customer payments. Coordinate with finance on payment applications, handling of credit notes, refunds, or adjustments as required.
• Verify and monitor customer credit limits
• Process and apply customer payments through cash application, ensuring timely and accurate posting.
• Conduct collections on past-due invoices, communicating with customers to resolve discrepancies and reduce outstanding balances.
• Perform invoice data entry for Accounts Payable (AP), verifying accuracy and proper coding before processing.
• Execute 3-way matching of AP invoices, purchase orders, and receiving documents to ensure accuracy and compliance prior to payment.
• Reconcile Concur and American Express expense reports, ensuring accurate processing, receipt verification, and adherence to company expense policies.
• Ensure compliance with company policies, contractual obligations, and industry regulations in all sales-related documentation.
• Contribute to continuous process improvement initiatives to enhance sales operations efficiency and customer satisfaction.

Requirements

Qualifications

• Bachelor’s degree in business administration, Sales, Marketing, or a related discipline preferred; equivalent professional

experience will be considered.

• Minimum of 2–3 years of experience in a sales administration or related role, preferably within manufacturing, engineering, or the

medical device industry.

• Proficient in Microsoft Office Suite with the ability to quickly learn and navigate Lumitex ERP (Macola), customer portals (GEHC

SSO), and HubSpot (CRM)

• Exceptional organizational skills, accuracy, and attention to detail.
• Strong written and verbal communication skills with the ability to interact professionally with both internal and external

stakeholders.

• Proven ability to manage multiple priorities and deadlines in a fast-paced environment.
• A customer-focused and solutions-oriented approach.

Why Join Us?

• Opportunity to work on innovative medical technologies that improve patient outcomes.
• Collaborative and growth-oriented work environment.
• Competitive salary, benefits, and professional development opportunities.

The Tool and Die Maker is responsible for the construction, repair, and maintenance of dies, tools, and fixtures used in the manufacturing processes within the stamping plant. This role requires precision craftsmanship, technical expertise, and an understanding of stamping operations to ensure that dies and tools are functional, efficient, and meet all quality standards for production. The ideal candidate will possess a strong background in tool and die making, metalworking techniques, and safety protocols within a manufacturing environment.

Responsibilities

Die Fabrication:

• Fabricate, assemble, and modify stamping dies, jigs, and fixtures used in the production process. Ensure designs meet part specifications and are cost-effective to produce.

Die Maintenance & Repair:

• Perform routine inspections, troubleshooting, and repairs on existing dies and tools. Ensure that dies remain in excellent working condition to minimize downtime during production.

Tool Setup & Adjustment:

• Set up tools and dies for production runs, making precise adjustments to ensure parts meet dimensional and quality requirements.

Quality Control:

• Perform thorough checks and inspections on tools, dies, and stamped parts to ensure they adhere to quality standards and meet customer specifications.

Preventive Maintenance:

• Develop and implement preventive maintenance schedules for dies and tools, addressing potential issues before they cause production delays or quality issues.

Collaboration with Engineering & Production Teams:

• Work closely with engineering and production teams to troubleshoot problems, recommend improvements, and provide feedback on tooling and equipment.

Documentation & Record Keeping:

• Maintain accurate records of die maintenance, repairs, and tool modifications, ensuring all data is properly documented for future reference.

Safety & Compliance:

• Adhere to all safety regulations and guidelines to ensure a safe working environment. Promote a culture of safety within the plant and report potential hazards.

Training & Mentorship:

· Assist in training and mentoring junior tool and die makers or apprentices as needed.

Qualifications

Education and Training:

• High school diploma or equivalent; completion of a formal apprenticeship program in tool and die making or a related field preferred.
• Journeyman certification in Tool and Die Making or equivalent industry experience preferred.

Experience:

• Minimum of 3-5 years of experience as a Tool and Die Maker, preferably in a stamping or manufacturing environment.
• Strong background in die fabrication, repair, and maintenance for metalworking applications.
• Familiarity with various types of dies (progressive, compound, transfer) and materials used in stamping operations.

Skills and Abilities:

• Proficiency with precision measuring instruments (micrometers, calipers, gauges, etc.).
• Ability to read and interpret technical drawings, blueprints, and schematics.
• Advanced knowledge of machining techniques, welding, and grinding.
• Experience using CNC machines, lathes, mills, surface grinders, and other shop equipment.
• Strong problem-solving skills and ability to troubleshoot complex tooling issues.

Physical Requirements:

• Ability to lift and carry up to 50 lbs.
• Comfortable working in a manufacturing environment with exposure to loud machinery and various environmental conditions.
• Capable of standing, bending, and stooping for extended periods during tooling fabrication and machine setup.

Principal Duties/Responsibilities:

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• Meets sales objectives by dollar volume and profitability.
  

• 
  
• Develops growth plans for sales and profits by identifying new prospects and building pipeline of qualified accounts.
  
• Maintains appropriate sales pipeline to achieve objectives.
  

• 
  
• Works independently to grow sales by developing business at new customer locations.
  

• 
  
• Presents Company services and value proposition to customer and customer groups.
  

• 
  
• Identifies and builds excellent relationships with key decision makers/executives within target customer account organizations.
  
• Leads sales role for effective implementation of company Value Sales and Business Development Sales Processes.
  
• Qualifies, probes and uncovers opportunities to deliver value to customers.
  
• Develops effective customer needs analyses.
  

• 
  
• Coordinates with operations managers to develop business proposals that align services to be delivered with customer needs and expectations. Effectively communicates deliverables and value benefits to the customer's key decision makers.
  

• 
  
• Develops, presents and delivers effective proposals based on customer needs that deliver value and solve their business needs using consultative selling methodology.
  
• Ability to persuade decision makers of value presented in proposals and to close sales.
  

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• Has responsibility for customer satisfaction; investigates and resolves customer problems consistent with company service delivery philosophy.
  

• 
  
• Manages effective transition of new customers for on-going account maintenance and growth.
  
• Prepares required reports of sales activity in the CRM and prepares expense reports.
  

• 
  
• Has a sustained record of sales achievement.
  

• 
  
• Has complete knowledge of organization's policies, products and/or services.
  

• 
  
• Estimates time and sales expenses expected and submits to management.
  

• 
  
• Analyzes records of present and past sales, trends and costs, estimated and realized revenue, administrative commitments, and obligations.
  

• 
  
• Interprets accounts, trends, competitive intelligence and records to management.
  

• 
  
• Ability to serve on committees or teams to develop large proposals.
  

• 
  
• Helps serve as a training resource for new sales employees
  

Other Responsibilities:

• 
  
• Successful completion of skill level required for Sales Representatives and/or proven track record of customer and territory management.
  

• 
  
• Must be at team player, organized, self-motivated and able to prioritize; must have outstanding people and communication skills for interaction with other team members, customers, and management; must have ability to work successfully with computers and software; must be able to legally operate a motor vehicle and have a good driving record.
  

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• Ability to: read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; write reports, business correspondence, and procedure manuals; effectively present information and respond to questions from groups of managers, customers, and the general public; calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; apply concepts of basic algebra and geometry; apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; deal with problems involving several concrete variables in standardized situations.
  

Success Metrics:

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• Pipeline Management
  
• Quota Achievement
  
• Qualified Opportunity Generation
  
• Customer satisfaction
  

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

• 
  
• Bachelor's Degree in Marketing, Business or related field and 7+ years of experience or equivalent combination of education and experience.
  
• Minimum 7 years documented track record in significant/complex consultative services-led sales engagements and multiparty negotiations with partners and Clients
  
• Minimum 7 years of experience in proactively engaging at Senior Executive level within client organizations
  

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• Minimum 7 years experience developing and executing business strategies to increase profitable revenue and margin growth
  
• Demonstrates innovation and deep understanding of client business drivers
  

Desirable KSAs:

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• Manufacturing industry knowledge
  
• Capable of advising on solutions and technical requirements
  
• Able to negotiate all aspects of a contract
  
• Possesses a strong financial and business acumen
  
• Strategic planning
  
• Relationship management
  
• Public speaking
  

Competencies:

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• Presentation skills
  
• Team building
  
• Adaptability
  
• Excellent Communication skills
  
• Problem solving
  

Physical Demands and Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.

For more than 30 years, SQA Services has been a leading provider of managed supplier quality services, offering audits, assessments, remote surveillance, corrective actions, remediation, inspections, and engineering solutions to manufacturers across all industries. We deliver these services by deploying a network of highly skilled associates based throughout the United States and in over 90 countries worldwide, ensuring rapid on-site support at your supplier locations. Our associates are expert quality assurance professionals with extensive experience and local expertise, enabling us to represent our clients on-demand and with greater speed and efficiency than our competitors.

We're hiring for a Quality Mechanical Source Inspector position in Cleveland, OH. The schedule is for the first shift, part-time, 20-35 hours a week, 3-4 days per week on an as-needed basis. If you have a passion for mechanical products and a keen eye for quality, this could be the perfect opportunity for you!

• Conducting precision mechanical inspections at one or more client suppliers in Cleveland, OH, and the Midwest region.
• Performing precision inspection verifications on mechanical parts, components, assemblies, and materials.
• Inspection may include, but is not limited to, purchased parts, in-process and final assemblies, and materials for workmanship and conformance to specifications/drawings.
• Performing surface plate inspection of the first article, in-process, and lot sample parts if required.
• Utilizing inspection equipment such as micrometers, gauge blocks, dial indicators, height gauges, optical comparators, profilometers, and coordinate measuring machines (CMMs) if necessary.
• Visual acuity and the ability to detect defects in highly complex products.
• Verifying documentation packages to industry/commodity-specific standards.
• Classifying defect types and verifying rework conducted during the time of the inspection.

• 5+ years of hands-on experience with precision mechanical parts inspection.
• Strong ability to read and interpret manufacturing drawings and industry/commodity standards.
• Proficient in GD&T and validating dimensions (tolerances ?.005") using hand tools (e.g., indicators, micrometers, calipers, height gauges).
• Experience with certificates of conformance and inspection documentation.
• Ability to adapt to new technology and software.
• Excellent visual acuity to detect defects in complex products.

• Associate's degree or higher in a related field, or equivalent experience.
• Certification in inspection techniques or GD&T is a plus.

SQA is an Equal Opportunity Employer. Employment is based on merit and qualifications, and is not influenced by race, color, religion, gender, national origin, veteran status, disability, age, sexual orientation, gender identity, marital status, or any other legally protected status.

This position requires access to ITAR-controlled technical data and/or defense articles. As such, the candidate must be a U.S. citizen or U.S. lawful permanent resident (green card holder) to comply with the International Traffic in Arms Regulations (ITAR). Applicants who do not meet these criteria will not be considered for this role.

About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Title: Associate Cloud Engineer

Location: United States; Remote, EST or CST (hybrid if local to Cleveland, OH or Atlanta, GA)

Experience: Associate

Job Function: Cloud Operations

Employment Type: Full-Time

Industry: Computer and Network Security

About the position

The Associate Cloud Engineer supports the operation and maintenance of the organization's cloud infrastructure by executing defined tasks and following established procedures and security best practices.

This role contributes to day-to-day operational activities, including infrastructure deployment, monitoring, patching, and incident triage, while building hands-on experience in a production cloud environment.

Applicants must reside in the United States. US Citizenship required.

Responsibilities

Infrastructure as Code (IaC)

• 
  
• Has hands-on exposure to Infrastructure as Code toolsets used to deploy cloud infrastructure
  
• Works with low-complexity infrastructure code, including writing or enhancing existing definitions
  
• Seeks guidance from more senior engineers for non-routine work
  
• All changes are reviewed prior to implementation
  

Configuration

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• Works with service management and configuration tools to support server configuration
  
• Has exposure to low-complexity configuration code and established configuration patterns
  
• Non-routine configuration changes require guidance and review from senior team members
  

Task Automation

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• Applies foundational scripting knowledge using tools such as REST APIs, Azure Automation Runbooks, Azure Function Apps, and DevOps pipelines
  
• Supports low-complexity automation tasks
  
• All automation work is reviewed before implementation
  

Networking

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• Applies foundational knowledge of general and cloud networking concepts to support a secure hosting environment
  
• Implements networking changes that have been reviewed and approved
  

Monitoring & Alerting

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• Works with Azure Monitor and related alerting capabilities, including alert rules, action groups, and log analytics
  
• Supports monitoring configuration changes under guidance
  

Patch Management

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• Participates in patch management activities and routine maintenance efforts
  
• Troubleshoots common patching issues and escalates complex cases as needed
  

PKI Knowledge

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• Has limited exposure to PKI concepts and the Cloud Engineering role in supporting PKI operations
  
• Performs routine PKI tasks using documented procedures
  
• All PKI-related work is reviewed prior to implementation
  

Product Knowledge

• 
  
• Has exposure toKeyfactor'shosted products and core functionality
  
• Deploys and configures products to a baseline level using documented instructions
  
• Performslow-complexitytroubleshooting with review before changes are applied
  

Minimum Qualifications, Education, and Skills

• 
  
• High School Diploma orequivalent experience
  
• Up to 2 years of related work experience and general knowledge within their functional area
  
• Working knowledge of Microsoft Azure, including native services and tooling
  
• Hands-onexperience with Infrastructure as Code (IaC) and configuration management tools
  
• PowerShell scripting (medium complexity)
  
• Hands-on experience with Windows systems administration, including Windows Roles & Features and Active Directory
  
• Problem-solving skills (low to moderate complexity), with the ability to troubleshoot low to moderately complex issues
  
• Effectivewritten and verbal communication skills with a professional demeanor
  
• Organizational, time-management, and attention-to-detail skills
  
• Ability to collaborate effectively within a team environment
  
• Self-motivated with the ability to complete projectsin a timely manner
  
• Able to thrive in a fast-paced,deadline drivenenvironment. #LI-NA1
  

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

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• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  
• Comprehensive benefit coverage globally.
  
• Generous paid parental leave globally.
  
• Competitive time off globally.
  
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  
• The Keyfactor Alliance Program to support DEIB efforts.
  
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  
• Monthly Talent development and Cross Functional meetings to support professional development.
  
• Regular All Hands meetings - followed by group gatherings.
  

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility.

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make "it" happen.

Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.

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