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Job Title: Director of Analytics & Insights (Amazon Agency)
Location: Milwaukee, WI
Alternate location: Or home based anywhere in the US
Industry: Ecommerce (Amazon Agency)
Channel: Mostly Amazon and
Direct Reports: Team of 5-6 Analysts
Visa: No sponsorship possible. Must have valid work authorization
Job ID: ZR_9557_JOB
Remote work policy: Full remote
Job Seniority: Executive Level, Middle Management Level
Company size: Medium (50-1000 ppl)
Company Ownership: Privately Owned
Industry(ies): Ecommerce, Consumer Goods,
Function(s): eCommerce,
Region(s): Arizona, Atlanta, Boston, Chicago, Cincinnati, Las Vegas, Los Angeles Area, New Orleans, NORTH AMERICA, USA, Dallas, California, Fort Lauderdale / West Palm Beach, Houston, Colorado, Connecticut, San Francisco Area, Florida, Miami, Georgia, Illinois, Louisiana, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York City area, North Carolina, Ohio, Pennsylvania, Texas, Utah, Washington DC, Maryland, Delaware, Washington
Company Description
Our client is a well-established ecommerce services organization that supports brands in building and scaling their presence across major online marketplaces (Amazon and mostly). With a long-standing track record in digital commerce, the firm provides strategic and operational support spanning retail, media, creative and performance enablement. Its environment is collaborative, entrepreneurial and data-driven, with a strong emphasis on translating complexity into clear business value.
Objective of the Role
Our client is seeking a Director of Analytics & Insights to lead the strategic development of its measurement and insights capability. This individual will define how performance is measured, interpreted and communicated across client engagements, with a particular focus on ecommerce, digital advertising effectiveness and broader brand growth.
The role is designed for a senior leader who can combine technical depth with business judgment. The successful candidate will establish a clear vision for analytics and reporting, strengthen the quality of insight generation across the organization, and help create scalable frameworks that enable client teams to translate data into action. This position will also play an important role in shaping how advanced tools, automation and artificial intelligence support a modern analytics function.
Ideal Profile
The ideal candidate will bring a strong background in ecommerce analytics, digital advertising measurement and commercial insight generation, ideally gained within a brand-led environment, an agency, or a similarly complex client-facing business. A deep understanding of marketplace ecosystems is essential, particularly in relation to Amazon advertising, Amazon Marketing Cloud, omnichannel measurement and upper-funnel media effectiveness.
This person should be equally credible in technical and executive settings: capable of engaging with analysts, data partners and technical teams while also presenting clear, actionable conclusions to senior leadership. The right profile will combine strategic thinking, intellectual curiosity, sound judgment and the ability to bring structure to an evolving function.
Responsibilities
- Define and advance the analytics and insights vision for the organization.
- Establish scalable measurement frameworks covering retail performance, advertising effectiveness, brand growth and operational health.
- Lead and develop the analytics team, strengthening capabilities, role clarity and professional growth.
- Create clear standards for reporting, dashboards and insight delivery across client accounts.
- Improve the quality of interpretation by ensuring data is translated into commercial recommendations and action plans.
- Serve as a subject matter expert on advanced ecommerce measurement, including Amazon Marketing Cloud and omnichannel analytics.
- Partner with internal technology and engineering teams to improve data infrastructure, automation and reporting efficiency.
- Evaluate the current operating model and clarify ownership between analytics, reporting and client-facing teams.
- Support the development of advanced analyses that go beyond standard dashboard reporting and provide deeper strategic value.
- Ensure analytical output remains relevant, accurate, decision-oriented and aligned with the evolving needs of clients and the business.
Requirements
- Significant experience in analytics and insights leadership, including team management.
- Strong expertise in digital advertising measurement and ecommerce performance analysis.
- Demonstrated knowledge of Amazon advertising tools, metrics and measurement methodologies, including Amazon Marketing Cloud.
- Familiarity with omnichannel measurement, customer journey analysis and upper-funnel media evaluation.
- Advanced capability in SQL and experience with business intelligence and visualization platforms such as Tableau, Looker or similar tools.
- Working knowledge of statistical or analytical tools such as Python, R or equivalent.
- Ability to design measurement frameworks that connect media investment to broader business outcomes.
- Strong communication skills, with the ability to simplify complex analysis for non-technical audiences.
- Experience operating in a fast-paced, evolving environment with multiple stakeholders.
- Bachelor's degree required; an advanced degree is advantageous.
Remote working/work at home options are available for this role.
If you've been unemployed for 3–6+ months—or longer—you've probably seen how quickly the market can change.
A career gap or an outdated tech stack can reduce callbacks, even when you have talent.
Recruiters may assume your skills are outdated or your confidence is lower.
But gaps don't define ability.
They simply require a strategy: refresh your stack, rebuild proof of work, and re-enter with structure.
SynergisticIT's JOPP is designed for exactly this scenario.
Since 2010, SynergisticIT has helped candidates return to the workforce and land full-time jobs at major employers—companies like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Client, Banking, Walmart Labs, Client, and more—often with offers between $90,000 and $154,000 depending on role and expertise.
JOPP is built to close the gap between "I used to work in tech” or "I learned tech” and "I'm ready to be hired today.” Why gaps hurt—and how to neutralize them Employers worry about currency: are your tools current? Can you still perform? The solution is demonstrating recent, relevant work: projects, certifications, and interview readiness.
JOPP helps you rebuild that proof and confidence systematically.
Current role demand (expressed with variety) SynergisticIT commonly supports hiring pipelines for roles such as junior software programmer, Java full stack engineer, Python/Java developer, DevOps/cloud engineer, plus data-track roles like data analyst, BI analyst, data engineer, data scientist, and ML/AI engineer.
The focus areas remain: Java / Full Stack / DevOps and Data Analytics / Data Engineering / Data Science / ML/AI.
Why programs don't fix gaps Many candidates with gaps try "one more course,” but that rarely changes outcomes.
SynergisticIT often sees candidates arrive after trying multiple bootcamps or online learning platforms and still not securing roles.
A commonly cited pattern is that around 30% of JOPP candidates have already done other bootcamps, university bootcamps, or Udemy/Coursera tracks and didn't get hired—because those options focused on learning without the placement and interview execution.
Ideal candidates for gap-to-offer support Professionals returning after layoffs or personal reasons Candidates with limited recent experience but strong potential Recent grads who never launched properly International candidates on F1/OPT with timeline pressure SynergisticIT provides guidance around STEM extension and process support for H-1B/Green Card filing once employed (as applicable through employers).
Want to see credibility and event participation? If you want to explore the program directly, here are the key links: Job Placement Program (JOPP): Java Job Placement Program Data Science / Data Jobs Program Event videos (OCW, JavaOne, Gartner): USA Today feature Contact Us: Please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT What Recruiters Look for in Junior Developers | SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs – SynergisticIT A gap isn't the end of your career.
It's a chapter—and you can write the next one strategically
Remote working/work at home options are available for this role.
It usually means your profile isn't lining up with how companies filter, shortlist, and interview candidates right now.
In today's market, employers expect more than a degree or a few tutorial projects.
They want candidates who look job-ready on paper, sound confident in interviews, and demonstrate hands-on ability in the tools teams actually use.
That's exactly what SynergisticIT's JOPP is built to solve—because the real challenge isn't learning in isolation.
The real challenge is translating learning into interviews and offers.
Since 2010, SynergisticIT has helped thousands of candidates secure full-time roles with leading companies and recognizable brands—think Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Walmart Labs, Client, Banking, Client, Wayfair, and many more—often in the $95k to $154k offer range depending on role, location, and skillset.
The purpose of SynergisticIT's JOPP is simple: close the gap between what you know and what employers expect you to prove.
That gap is where most bootcamps leave you stranded.
Here's the truth most bootcamps won't say out loud: training alone doesn't win offers.
Many programs teach "just enough to build a demo,” but employers hire based on whether you can handle real work—clean coding, debugging, teamwork workflows, version control, APIs, cloud basics, deployment pipelines, and the ability to explain what you did.
That's why SynergisticIT positions JOPP as a Job Placement Program, not just a bootcamp.
The program emphasizes structured skill-building, project depth, resume positioning, interview readiness, and support through the job-search process.
What roles are in demand right now? A lot of jobseekers assume they must become "AI experts” overnight.
Not true.
Many companies are actively hiring professionals in core roles that run modern software teams.
In JOPP, the demand typically includes roles such as entry-level software programmer, Java full stack developer, Python/Java developer, data analyst, data engineer, data scientist, and machine learning/AI engineer.
In other words, SynergisticIT focuses on building candidates across Java / Full Stack / DevOps and Data Analytics / Data Engineering / Data Science / ML/AI based on what employers repeatedly request.
Who benefits most from this model? If you're applying and not seeing results, you're likely in one of these situations: You have skills, but your resume doesn't show impact and your projects look generic You know tools, but you can't explain them confidently in interviews You've learned from courses, but you lack real-world structure and job alignment You've built a portfolio, but it doesn't match what hiring managers evaluate SynergisticIT works especially well for candidates such as: recent grads in CS/Engineering/Math/Stats, jobseekers who were laid off and need an updated stack, career switchers who want a guided plan, candidates with career gaps, people with "learning but not hired” bootcamp history, experienced professionals not landing interviews, and international candidates on F1/OPT needing a clear employment pathway.
SynergisticIT also supports candidates with guidance around STEM extension, and provides process support for H-1B and Green Card filing once employed (as applicable through employers and standard processes).
If you're reading this and thinking, "I've already done a bootcamp,” you're not alone.
SynergisticIT often sees candidates join after trying other bootcamps, Udemy/Coursera tracks, or university bootcamps—then realizing the missing piece was job-placement execution.
Many programs focus on teaching; SynergisticIT focuses on getting you hired.
If you want to explore the program directly, here are the key links: Job Placement Program (JOPP): Java Job Placement Program Data Science / Data Jobs Program Event videos (OCW, JavaOne, Gartner): USA Today feature Contact Us (Fill the Form): You don't need more random applications.
You need a job-ready plan.
Start smarter—start with the right support.
Please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT What Recruiters Look for in Junior Developers | SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs – SynergisticIT
Remote working/work at home options are available for this role.
It's a Preparation Problem.
If you're getting interviews but not offers, you're closer than you think—and that's the most frustrating stage to be in.
You've already proven you're employable enough to get screened, but something breaks during technical rounds: data structures, problem-solving, system design, project explanations, or even the way you communicate tradeoffs.
Most candidates don't fail because they're "not smart.” They fail because they prepared the wrong way—watching tutorials, building shallow projects, or memorizing answers without mastering fundamentals.
SynergisticIT's approach is built for this exact scenario.
Since 2010, SynergisticIT has helped candidates move from "almost” to "offer,” with many JOPP graduates landing salaries typically ranging from $90,000 to $154,000 depending on role and stack.
Candidates have received offers from employers such as Apple, Google, PayPal, Visa, Wells Fargo, Client, Client, Banking, Walmart Labs, AutoZone, Client, Client, and more.
The difference is that JOPP is designed to prepare you for how employers evaluate, not how bootcamps teach.
SynergisticIT works with clients hiring for entry-level software programmers, Java full stack developers, Python/Java developers, data analysts, data engineers, data scientists, and machine learning engineers.
The focus is on high-demand tracks: Java / Full Stack / DevOps and Data (Analytics/Engineering/Science) + Machine Learning/AI.
Interview success improves when you can demonstrate not only coding ability, but also the "end-to-end” thinking employers want: APIs, backend design, database decisions, cloud deployment, CI/CD, and real project narratives.
This is where many bootcamps fall short.
They train you, hand you a certificate, and leave you alone.
about 30% of candidates entering the Job Placement Program have already tried Udemy, Coursera, university bootcamps, or other coding bootcamps and still didn't land jobs—because those paths often focus on learning content, not passing interviews and securing offers.
Ideal candidates for interview-focused support include: recent grads with limited experience, candidates stuck after multiple interviews, professionals returning after layoffs, candidates with career gaps, and international candidates on F1/OPT who need employment to maintain status and pursue STEM extension/H-1B pathways.
SynergisticIT also supports the candidate journey by assisting with STEM extension and providing process support for H-1B/green card filing through employment partners (actual filing depends on the employer).
Explore resources and get started: If you want to explore the program directly, here are the key links: Job Placement Program (JOPP): Java Job Placement Program Data Science / Data Jobs Program Event videos (OCW, JavaOne, Gartner): USA Today feature Contact: If you're tired of being "final round” without the offer, stop guessing and start preparing with a plan.
Fill out the SynergisticIT contact form and ask about the JOPP track that matches your target role.
Please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT What Recruiters Look for in Junior Developers | SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs – SynergisticIT
Remote working/work at home options are available for this role.
Most resumes never reach a hiring manager.
They're filtered by ATS systems, keyword screening, and recruiters looking for job-ready signals—specific stacks, strong project depth, relevant certifications, and clear experience narratives.
That's why "I applied a lot” often leads to silence.
The fix is not more applications.
The fix is improving what your application communicates in the first 10 seconds.
SynergisticIT's JOPP is built to help you do exactly that.
Since 2010, SynergisticIT has helped candidates land full-time roles at organizations such as Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Walmart Labs, Client, Banking, Client, Client, and hundreds more.
Many JOPP graduates achieve offers in the $90,000 to $154,000 range depending on their role focus and skill coverage.
The program's purpose is to align your skills and profile with what employers are hiring for right now—so you get responses, interviews, and offers.
Why you may not be getting replies Your resume lacks stack clarity (recruiters can't quickly see your fit) Projects look like tutorials (no depth, no real-world features, no measurable outcomes) Skills are scattered (no coherent narrative: "What role are you targeting?”) You're missing job-market staples (Git, CI/CD basics, APIs, cloud exposure, SQL) You're not speaking the language of the job description SynergisticIT approaches this from both angles: build real skills and build a market-ready profile.
JOPP is positioned as a job placement program—not a training-only bootcamp—because it includes the support that many programs skip: preparing you for screening, interview calls, technical rounds, and offer negotiation readiness.
Target roles and stacks Current demand often includes entry-level software programmers, Java full stack developers, Python/Java developers, DevOps engineers, data analysts, data engineers, data scientists, and ML/AI engineers.
The focus remains consistent: Java / Full Stack / DevOps plus Data Analytics / Data Engineering / Data Science / Machine Learning / AI.
This breadth matters because today's employers value candidates who can handle more than one layer of the system.
Why JOPP is different Many bootcamps sell hope with flashy marketing and "guarantees” that come with fine print.
JOPP positions itself around outcomes: building job-ready capability and supporting candidates through the job search.
SynergisticIT also notes that roughly 30% of candidates entering JOPP previously tried bootcamps, university programs, or Udemy/Coursera paths but didn't get hired—because those programs focused on learning, not job placement execution.
Ideal candidates for response-building support Recent grads, laid-off professionals, career switchers, candidates with gaps, experienced applicants not hearing back, and F1/OPT jobseekers needing a stable tech role.
SynergisticIT also provides support and guidance around STEM extension, and process support related to H-1B and Green Card filing once employed (as applicable through employers).
If you want to explore the program directly, here are the key links: Job Placement Program (JOPP): Java Job Placement Program Data Science / Data Jobs Program Event videos (OCW, JavaOne, Gartner): USA Today feature Contact Us (Fill the Form): If recruiters aren't responding, it's not the end—it's feedback.
And you can fix it with the right plan.
Please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT What Recruiters Look for in Junior Developers | SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs – SynergisticIT
Remote working/work at home options are available for this role.
Many candidates already have foundational skills—maybe you've built projects, completed certifications, or worked in a tech-adjacent role.
But when you apply to stronger companies or higher-paying roles, the bar shifts: you're expected to understand reliability, scalability, system design, cloud workflows, and real business tradeoffs.
That's where many "training-only” paths fail—you learn tools, but you don't learn how to perform like a production engineer.
SynergisticIT has helped candidates since 2010 bridge that gap and land full-time roles with offers often ranging from $90,000 to $154,000, depending on role and level.
JOPP candidates have received offers from employers such as Apple, Google, PayPal, Visa, Western Union, Wells Fargo, Client, Client, Banking, Client, Walmart Labs, AutoZone, Client, and more.
The program emphasis is not "watch videos and hope”—it's structured preparation aligned to what hiring managers actually test.
SynergisticIT supports roles such as entry-level programmers, Java full stack developers, Python/Java developers, data analysts, data engineers, data scientists, and machine learning engineers.
The program focus areas are Java / Full Stack / DevOps and Data Engineering / Analytics / Data Science / BI + Machine Learning / AI.
For candidates aiming to level up, the value is that you build depth across multiple layers: backend + databases + cloud + CI/CD + projects + interview readiness.
about 30% of candidates who join JOPP have already tried other bootcamps or online learning (Udemy, Coursera, university bootcamps) but did not get hired—because those paths often deliver training without delivering job conversion.
Skills matter, but how you package and demonstrate them matters just as much.
If you want to explore the program directly, here are the key links: Job Placement Program (JOPP): Java Job Placement Program Data Science / Data Jobs Program Event videos (OCW, JavaOne, Gartner): USA Today feature Contact: If you're ready to stop being "almost qualified” and start being the candidate employers trust, fill out the contact form and ask which JOPP path matches your salary and role goals.
Please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT What Recruiters Look for in Junior Developers | SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs – SynergisticIT
Remote working/work at home options are available for this role.
Many candidates spend months learning frameworks and finishing courses, only to freeze during technical screens, system questions, or behavioral rounds.
The result is painful: "almost hired” over and over again, while the confidence drops.
The truth is that interviewing is its own skill, and most bootcamps don't teach it deeply.
They teach how to code—but not how to think out loud, structure answers, debug in real time, defend trade-offs, and communicate like an engineer.
That's exactly where SynergisticIT's Job Placement Program (JOPP) is positioned differently.
Since 2010, SynergisticIT has helped candidates land full-time roles with many major employers, and the point of JOPP is not simply training—it's to align your skills with what interview panels actually evaluate.
around 30% of JOPP candidates previously tried other bootcamps or platforms like Udemy/Coursera without job success—often because those programs focus on learning checklists, not hiring performance.
The best way to understand this: you can be smart and still fail interviews if you don't know what the interview is truly measuring.
Interviews rarely test "can you write code at home.” They test: Can you solve problems under constraints and time pressure? Can you communicate your approach clearly? Can you handle edge cases and complexity? Can you explain trade-offs and design choices? Can you show job-ready project depth, not just toy examples? That's why a job-focused program must include more than training.
SynergisticIT's JOPP emphasizes end-to-end preparation for roles such as entry-level software programmers, Java full stack developers, Python/Java developers, Data Analysts, Data Engineers, Data Scientists, and Machine Learning Engineers.
The focus areas include Java / Full Stack / DevOps and Data tracks like Data Engineering, Data Analytics/BI, ML/AI, because those are the roles employers continue to hire for.
If your pattern is "I reach interviews but don't clear them,” you likely need three upgrades: Stronger project narratives (what you built, why it matters, how it works) Stronger technical foundations (DSA, OOP, APIs, SQL, pipeline design) Mock interview reps (realistic simulation, feedback, improvement loops) Many jobseekers underestimate how much hiring is about clarity.
You don't need to be perfect—you need to show you can think, collaborate, and deliver.
That's why guided mock interviews and structured interview coaching can be a game-changer.
Ideal candidates for this version include: Candidates who get interviews but repeatedly fall short Jobseekers stuck in "screen round limbo” Developers who panic during live coding Candidates who can build projects but struggle to explain them Professionals who haven't interviewed in years and feel rusty Career changers who fear "I'm behind CS grads” (often untrue with support) SynergisticIT provides support for candidates navigating STEM OPT extension, H1B filing, and Green Card processes (where applicable), which can matter when timing is critical.
If you want to explore the program directly, here are the key links: Job Placement Program (JOPP): Java Job Placement Program Data Science / Data Jobs Program Event videos (OCW, JavaOne, Gartner): USA Today feature If you're tired of failing interviews and want a structured plan to convert interviews into offers, start here: Contact SynergisticIT: Because getting hired isn't about trying harder—it's about preparing smarter, practicing correctly, and having the right guidance.
Please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT What Recruiters Look for in Junior Developers | SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs – SynergisticIT
Remote working/work at home options are available for this role.
It's also one of the most fixable—because interview performance is rarely about intelligence.
It's usually about preparation structure, repetition, communication clarity, and knowing what interviewers actually test.
Many candidates learn coding, but they don't learn how to present their skills under pressure.
SynergisticIT's Job Placement Program (JOPP) is designed for candidates who want to stop guessing and start improving with a clear framework.
Since 2010, SynergisticIT has helped thousands of candidates land full-time jobs at tech leaders and enterprise employers—companies such as Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Walmart Labs, Client, Banking, Client, Client, and many more—with offers often ranging from $95,000 to $154,000 depending on role and skill depth.
The focus of JOPP is not "finish a course.” The focus is: build job-ready ability + interview confidence + hiring alignment so you can close the deal when opportunities appear.
Why do people fail interviews after doing bootcamps or online courses? Typically it's one (or several) of these gaps: Weak fundamentals (you know syntax, but not the "why”) Poor project explanation (you built something, but can't defend design decisions) Shallow system understanding (APIs, DB design, CI/CD, cloud basics are fuzzy) No repetition under pressure (whiteboard/online assessments feel unfamiliar) Lack of structured mock interview practice SynergisticIT addresses these gaps by treating interviews as a skill you train—like a sport.
You don't just watch videos; you practice real drills.
The program emphasizes real interview patterns: coding questions, debugging, project walkthroughs, behavioral responses, and the ability to speak clearly about your work.
What kinds of roles are being targeted? Instead of chasing every shiny trend, JOPP focuses on roles employers repeatedly hire for: Java full stack, software programming, Python/Java development, DevOps, data analyst, data engineer, data scientist, and ML/AI engineer.
In other words, the program builds candidates across Java / Full Stack / DevOps and Data Analytics / Data Engineering / Data Science / Machine Learning / AI—because companies hire teams, not single-skill candidates.
Why the placement model matters for interview success Many bootcamps train and then stop.
When you fail interviews, you're left alone to "figure it out” with no feedback loop.
JOPP is structured around a loop: learn → practice → get feedback → fix → reattempt.
That's what converts "almost” into "offer.” SynergisticIT also notes that a meaningful portion of JOPP attendees—often around 30%—have previously tried other bootcamps, university programs, or platforms like Udemy/Coursera and still didn't land jobs.
The reason: most programs focus on learning content, not interview readiness + job placement execution.
Ideal candidates who benefit from interview-focused help This includes: recent grads with limited experience, laid-off professionals re-entering the market, career changers, candidates with gaps, experienced applicants who can't convert interviews, and F1/OPT candidates needing a stable path.
SynergisticIT also supports candidates with guidance around STEM extension and offers process support relating to H-1B/Green Card filing once employed (as applicable through employers and standard immigration processes).
If you want to explore the program directly, here are the key links: Job Placement Program (JOPP): Java Job Placement Program Data Science / Data Jobs Program Event videos (OCW, JavaOne, Gartner): USA Today feature Contact Form (Get Started): If you're already getting interviews, you're closer than you think.
Now it's time to train like you mean it—and turn interviews into offers.
Please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT What Recruiters Look for in Junior Developers | SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs – SynergisticIT
Remote working/work at home options are available for this role.
If you've been unemployed for 3–6+ months—or longer—you've probably seen how quickly the market can change.
A career gap or an outdated tech stack can reduce callbacks, even when you have talent.
Recruiters may assume your skills are outdated or your confidence is lower.
But gaps don't define ability.
They simply require a strategy: refresh your stack, rebuild proof of work, and re-enter with structure.
SynergisticIT's JOPP is designed for exactly this scenario.
Since 2010, SynergisticIT has helped candidates return to the workforce and land full-time jobs at major employers—companies like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Client, Banking, Walmart Labs, Client, and more—often with offers between $90,000 and $154,000 depending on role and expertise.
JOPP is built to close the gap between "I used to work in tech” or "I learned tech” and "I'm ready to be hired today.” Why gaps hurt—and how to neutralize them Employers worry about currency: are your tools current? Can you still perform? The solution is demonstrating recent, relevant work: projects, certifications, and interview readiness.
JOPP helps you rebuild that proof and confidence systematically.
Current role demand (expressed with variety) SynergisticIT commonly supports hiring pipelines for roles such as junior software programmer, Java full stack engineer, Python/Java developer, DevOps/cloud engineer, plus data-track roles like data analyst, BI analyst, data engineer, data scientist, and ML/AI engineer.
The focus areas remain: Java / Full Stack / DevOps and Data Analytics / Data Engineering / Data Science / ML/AI.
Why programs don't fix gaps Many candidates with gaps try "one more course,” but that rarely changes outcomes.
SynergisticIT often sees candidates arrive after trying multiple bootcamps or online learning platforms and still not securing roles.
A commonly cited pattern is that around 30% of JOPP candidates have already done other bootcamps, university bootcamps, or Udemy/Coursera tracks and didn't get hired—because those options focused on learning without the placement and interview execution.
Ideal candidates for gap-to-offer support Professionals returning after layoffs or personal reasons Candidates with limited recent experience but strong potential Recent grads who never launched properly International candidates on F1/OPT with timeline pressure SynergisticIT provides guidance around STEM extension and process support for H-1B/Green Card filing once employed (as applicable through employers).
Want to see credibility and event participation? If you want to explore the program directly, here are the key links: Job Placement Program (JOPP): Java Job Placement Program Data Science / Data Jobs Program Event videos (OCW, JavaOne, Gartner): USA Today feature Contact Us: Please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT What Recruiters Look for in Junior Developers | SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs – SynergisticIT A gap isn't the end of your career.
It's a chapter—and you can write the next one strategically
Remote working/work at home options are available for this role.
PRINCIPAL SOLUTION CONSULTANT (PRE-SALES)
NOTE : Applicants must be currently authorized to work in the United States on a full-time basis.
LOCATION & TRAVEL: 100% remote position, up to 30% travel for customer meetings and presentations, in-person office trainings in San Jose, industry conferences.
ABOUT US:
is a fast-growing SaaS company providing category-defining AI solutions for complex service. Backed by top VCs and experienced angel advisors and investors, our AI-powered Resolution Intelligence analyzes structured and unstructured data to diagnose and resolve service issues in seconds. We help enterprises improve key service metrics such as First Call Resolution and Turnaround Time Margins. We serve complex service environments including high‑tech devices, manufacturing, and medical devices. Website: role needs you to switch hats based on the need of the hour:
- The Detective: You run deep, lengthy discovery sessions to identify root causes of service inefficiency in complex service environments. You connect the dots between technical pain and financial impact to build robust business cases.
- The Storyteller: You deliver compelling, persona‑based demos that resonate with everyone from the field technician to the contact center agent to the CSO. You continually tie product capabilities back to positive business outcomes, validating your points by referencing relevant customer stories and success metrics.
- The Architect: You visualize and explain how Neuron7 integrates with the existing CRM/FSM landscape (Salesforce, ServiceNow, Microsoft Dynamics, etc.). You explain the interoperability of AI agents across the enterprise, helping customers build a long‑term technical roadmap that places AI at the center of their service operations.
RESPONSIBILITIES:
- Discovery & Diagnosis: Lead deep‑Dive discovery sessions to understand the prospect’s current contact center and field service workflows, data availability, and pain points.
- Tailored Demonstrations: Configure and deliver compelling product demonstrations that address specific customer use cases, moving beyond generic product capability reviews to show actual business impact.
- Proof of Concept (POC) Management: Define success criteria and manage the scope of Pre‑Sales POCs. Work side‑by‑side with customer SMEs to validate AI predictions and collect iterative feedback, ensuring full alignment on the value delivered prior to the final executive readout.
- Value Engineering: Partner with the sales team to build ROI models, helping prospects quantify the value of improving metrics like First Time Fix Rate, Truck Rolls, and Average Handling Time.
- Technical Validation: Own the technical win. Lead responses to RFPs, RFIs, and InfoSec questionnaires, ensuring the customer is comfortable with our architecture and security.
- Market Feedback: Act as the feedback loop between the market and the Neuron7 Product team, advocating for new product capabilities that will help close future business.
QUALIFICATIONS:
- Pre‑Sales Experience: 5+ years in solution consulting / sales engineering for SaaS product companies. Must have enterprise selling experience and know how to navigate complex, multi‑stakeholder sales cycles.
- Complex Service Domain Knowledge: Deep functional knowledge of contact center and field service use cases. Understand nuances of triage, dispatch, parts management, and the “break‑fix” lifecycle.
- Industry Experience (Big Plus): Experience working with customers in manufacturing, medical devices, or high tech (telco, media, technology) is highly preferred. Understand specific pressures of these verticals (e.g., FDA regulations in medical devices or SLA penalties in telco).
- Ecosystem Expertise: Functional knowledge of ServiceNow, Salesforce Service Cloud/FSM, Microsoft Dynamics, or Oracle CX ecosystems.
- Technical Aptitude: Ability to read and understand data structures. Comfortable discussing APIs, data ingestion, and cloud security with IT stakeholders.
- Communication: Exceptional presentation skills. Can command a room of executives as well as whiteboard a workflow with service managers.
What We Do and Value:
At we prioritize integrity, innovation, and a customer‑centric approach. Our mission is to enhance service decision‑making through advanced AI technology, and we are dedicated to delivering excellence in all aspects of our work.
Our Commitment to Diversity and Inclusion:
is committed to fostering a diverse and inclusive workplace. We ensure equal employment opportunities without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital status, or any other characteristic protected by law.
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Remote working/work at home options are available for this role.