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Director to VP of Process/Manufacturing & Engineering

Location: Seattle, WA / Reports to: Chief Executive Officer (CEO)

The core of this position is someone who has directly taken a chemical or process manufacturing technology from early stage development through pilot and into commercial production. Specifically someone who has scaled a process based manufacturing system, liquids, heat, pressure, continuous or batch processing, from benchtop or pilot scale to revenue generating commercial scale.

Must have

• Direct experience scaling a process-based manufacturing system from pilot or bench scale to commercial production, ideally with clear quantifiable outcomes.

Strong preference

• Experience doing this scale-up within a startup or resource-constrained environment.
• Background in chemical or process engineering rather than mechanical or discrete manufacturing.
• Experience building operational, quality, and production infrastructure during the early commercialization phase.
• Quantifiable impact metrics around scaling chemical processes. This can take a few different forms, " X size pilot to first $Y M/yr commercial production\" or "Increased production Z%" etc.

Further, someone who has operated across engineering, supply chain, and operations, a true "operations-oriented engineer." High level of independence and drive, ideally someone who proactively flags risks, pushes timelines, and takes ownership of execution.

This is a senior, execution-focused leader, responsible for translating our technology into safe, reliable, on-spec, and cost-disciplined production at scale via our external partner network. You will own the production and engineering strategy, including leading technology transfer, managing contract manufacturer (CM) performance, and driving EPC execution for facility expansion while working with executive leadership to set the strategy for continuous improvement and a large-scale manufacturing network. You will serve as the primary commercial and technical bridge between internal innovation team and the manufacturing environment. This role requires a leader who is equally comfortable turning a wrench, reviewing P& IDs, negotiating multi-million-dollar MSAs, and acting as the owner's representative & quote, on major capital projects.

What You'll Do

1. Strategic Technology Transfer and Scale-up

○ Lead the 'Bench-to-Plant' Interface: Manage the technical hand-off from internal development to external partners, ensuring processes are robust, documented, and ready for commercial-scale production.

○ Scale-Up Oversight: Steward production, quality, and throughput during the critical transition from pilot to commercial runs, troubleshooting as necessary

○ Process Integrity: Ensure high standards for quality and yield is maintained when processes leave our internal control and enter our partner network.

○ Manage all aspects of technology transfer from R&D to contract manufacturing partners, driving tonnage-scale, on-spec production.

○ Planning for Velocity: properly scope and strategically plan timelines to maintain a venture backed pace for scale-up

2. Contract Manufacturing Ownership and Commercial Strategy

○ Commercial Negotiation: Lead the negotiation of Master Service Agreements (MSAs), tolling fees, and other manufacturing contracts. You are responsible for structuring deals that align incentives and protect our interests.

○ Partner Management: Serve as the single point of accountability for CM relationships. Set, track, and enforce KPIs for quality, OTIF delivery, and yield.

○ COGs Ownership: Own the external production cost model and rigorously define cost drivers and partner with the finance team to forecast scenarios and define and refine unit economics.

3. EPC Leadership and Scale Up

○ Project Delivery Strategy: Select and manage the appropriate project delivery model (e.g. Design-Bid-Build vs EPCM) and lead the selection of EPC vendors

○ Front-End Definition: Provide rigorous oversight of FEL/FEED stages to lock in scope before capital commitment.

○ Owner's Representative: Act as primary "Owner's Rep" for all capital projects, holding external firms accountable for schedule, cost, quality, and safety performance, serving as decision maker of change orders.

○ Own the Build: Oversee the physical execution of facility upgrades or new builds, ensuring a seamless handover to operations.

○ Provide technical input into the strategy of where and how to manufacture product to support business growth

4. Quality, Safety, and Risk Management

○ EHS Compliance: Audit and enforce safety standards at CM and any external sites where we are operating.

○ Supply Chain Risk: Identify point of failure in our external network and develop contingency plans for capacity and logistics

○ Quality: Own and maintain Ravel's quality management framework, including oversight of SOPs, documentation, and continuous improvement across internal operations and external partner.

What You'll Bring

● B.S. or M.S. in Chemical Engineering, Process Engineering, Materials Science, Mechanical Engineering, Industrial Engineering, Chemistry or a closely related discipline, or equivalent experience gained through progressive responsibility in manufacturing operations. A PhD or MBA is a strong plus.

● 10+ years' experience in chemical/process manufacturing, technology transfer, and/or contract manufacturing at pilot or commercial scale.

● Capital Projects Fluency: Demonstrated experience acting as the "Owner" on a capital project ($20M+). You understand the difference between FEL 1/2/3 and know how to control TIC.

● Commercial Acumen: Strong experience negotiating tolling agreements, joint development agreements, and construction contracts. You know how to structure a deal to protect IP and cash risk.

● Technical Authority: Ability to read PFDs/P&IDs and challenge engineering partners on design.

● Willingness to Travel: This role requires being present where the work is, at CMs and construction sites (approx 30-50% travel)

This is an opportunity to own manufacturing strategy and execution at a company scaling breakthrough technology into the real world. You will shape how we manufacture globally, with executive-level accountability for cost, quality, delivery, and facilities, and play a central role in the company's next phase of growth.

Join a passionate, visionary team as we build a future where textile production and consumption are part of a sustainable, closed-loop system.

Traits and Characteristics:

● Hustle

● Team player (our team)

● Positive attitude

● 100% integrity

About Pinterest:

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

With more than 500 million users around the world and 300 billion ideas saved, Pinterest Machine Learning engineers build personalized experiences to help Pinners create a life they love. With just over 4,000 global employees, our teams are small, mighty, and still growing. At Pinterest, you'll experience hands-on access to an incredible vault of data and contribute large-scale recommendation systems in ways you won't find anywhere else.

Within the Monetization ML Engineering team, we try to connect the dots between the aspirations of Pinners and the products offered by our partners. In this role, you will be responsible for developing and executing a vision for the evolution of the machine learning technology stack within Ads.

What you'll do:

• 
  
• Build cutting edge technology using the latest advances in deep learning and machine learning to personalize Pinterest
  
• Partner closely with teams across Pinterest to experiment and improve ML models for various product surfaces (Homefeed, Ads, Growth, Shopping, and Search), while gaining knowledge of how ML works in different areas
  
• Use data driven methods and leverage the unique properties of our data to improve candidates retrieval
  
• Work in a high-impact environment with quick experimentation and product launches
  
• Keep up with industry trends in recommendation systems
  
• Leverage LLMs to enhance content understanding
  

What we're looking for:

• 
  
• 2+ years of industry experience applying machine learning methods (e.g., user modeling, personalization, recommender systems, search, ranking, natural language processing, reinforcement learning, and graph representation learning)
  
• Degree in computer science, statistics, or related field; or equivalent experience
  
• End-to-end hands-on experience with building data processing pipelines, large scale machine learning systems, and big data technologies (e.g., Hadoop/Spark)
  
• Practical knowledge of large scale recommender systems, or modern ads ranking, retrieval, targeting, marketplace systems
  
• Nice to have:
  
  • 
    
  • M.S. or PhD in Machine Learning or related areas
    
  • Publications at top ML conferences
    
  • Expertise in scalable realtime systems that process stream data
    
  • Passion for applied ML and the Pinterest product
    
  • Background in computational advertising
    
  
  
  

Relocation Statement:

• 
  
• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
  

#LI-HYBRID

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

Our Commitment to Inclusion:

About Pinterest:

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

With more than 600 million users around the world and 300 billion ideas saved, Pinterest Machine Learning engineers build personalized experiences to help Pinners create a life they love. With just over 4,000 global employees, our teams are small, mighty, and still growing. At Pinterest, you'll experience hands-on access to an incredible vault of data and contribute large-scale recommendation systems in ways you won't find anywhere else.

Within the Monetization ML Engineering team, we try to connect the dots between the aspirations of Pinners and the products offered by our partners. In this role, you will be responsible for developing and executing a vision for the evolution of the machine learning technology stack within Ads.

What you'll do:

• 
  
• Build cutting edge technology using the latest advances in deep learning and machine learning to personalize Pinterest
  
• Partner closely with teams across Pinterest to experiment and improve ML models for various product surfaces (Homefeed, Ads, Growth, Shopping, and Search), while gaining knowledge of how ML works in different areas
  
• Use data driven methods and leverage the unique properties of our data to improve candidates retrieval
  
• Work in a high-impact environment with quick experimentation and product launches
  
• Keep up with industry trends in recommendation systems
  
• Leverage LLMs to enhance content understanding
  

What we're looking for:

• 
  
• 2+ years of industry experience applying machine learning methods (e.g., user modeling, personalization, recommender systems, search, ranking, natural language processing, reinforcement learning, and graph representation learning)
  
• Degree in computer science, machine learning, statistics, or related field
  
• End-to-end hands-on experience with building data processing pipelines, large scale machine learning systems, and big data technologies (e.g., Hadoop/Spark)
  
• Practical knowledge of large scale recommender systems, or modern ads ranking, retrieval, targeting, marketplace systems
  
• Nice to have:
  
  
  • 
    
  • Publications at top ML conferences
    
  • Expertise in scalable realtime systems that process stream data
    
  • Passion for applied ML and the Pinterest product
    
  • Background in computational advertising
    
  
  
  

Relocation Statement:

• 
  
• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
  

#LI-HYBRID

#LI-SM4

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

Our Commitment to Inclusion:

Chief Executive Officer – Highly Engineered Metal Components Manufacturing – Private Equity, 78996

Our client is a private equity-backed manufacturer of highly engineered metal components, headquartered in the Seattle, Washington area. The company serves a diverse range of end markets, including aerospace, medical, industrial, agricultural, and commercial sectors, with a strong presence across the Pacific Northwest and beyond. Recognized for its commitment to quality and reliability, the organization is well-established and strategically positioned for continued growth through both organic initiatives and acquisitions.

The company is seeking a hands-on, growth-oriented Chief Executive Officer to lead and develop a high-performing team while shaping and executing a strategy focused on expanding customer wallet share. Additionally, this individual will be responsible for driving growth through new market penetration, broader industry diversification, and an active mergers and acquisitions strategy.

The ideal candidate will bring a strong track record of building and scaling businesses while instilling operational best practices in entrepreneurial or developing environments. Alternatively, candidates may come from larger organizations where they have demonstrated disciplined process leadership and multi-site management experience, and are now seeking the opportunity to transition into a more agile, entrepreneurial setting as a standalone CEO.

Additionally, the ideal candidate may have demonstrated experience leading an organization through a successful sale or liquidity event. The candidate will bring a strong understanding of value creation levers, financial performance optimization, and investor expectations, ensuring the company is well-positioned to achieve a successful outcome while maintaining operational stability throughout the process.

An attractive compensation package is offered, including a competitive base salary, performance-based bonus, and equity participation.

About Pinterest:

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

With more than 500 million users around the world and 300 billion ideas saved, Pinterest Machine Learning engineers build personalized experiences to help Pinners create a life they love. With just over 3,000 global employees, our teams are small, mighty, and still growing. At Pinterest, you'll experience hands-on access to an incredible vault of data and contribute large-scale recommendation systems in ways you won't find anywhere else.

What you'll do:

• 
  
• Build cutting edge technology using the latest advances in deep learning and machine learning to personalize Pinterest
  
• Partner closely with teams across Pinterest to experiment and improve ML models for various product surfaces (Homefeed, Ads, Growth, Shopping, and Search), while gaining knowledge of how ML works in different areas
  
• Use data driven methods and leverage the unique properties of our data to improve candidates retrieval
  
• Work in a high-impact environment with quick experimentation and product launches
  
• Keeping up with industry trends in recommendation systems
  

What we're looking for:

• 
  
• 4+ years of industry experience applying machine learning methods (e.g., user modeling, personalization, recommender systems, search, ranking, natural language processing, reinforcement learning, and graph representation learning)
  
• End-to-end hands-on experience with building data processing pipelines, large scale machine learning systems, and big data technologies (e.g., Hadoop/Spark)
  
• Degree in computer science, machine learning, statistics, or related field
  
• Nice to have:
  
  • 
    
  • Publications at top ML conferences
    
  • Expertise in scalable realtime systems that process stream data
    
  • Passion for applied ML and the Pinterest product
    
  • MS/PhD in Computer Science, ML, NLP, Statistics, Information Sciences, related field, or equivalent experience.
    
  
  
  

Relocation Statement:

• 
  
• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
  

#LI-SA1

#LI-REMOTE

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

Our Commitment to Inclusion:

*At Securian Financial the internal position title is Infrastructure Dir."

Mission

"To lead the engineering discipline that ensures Securian's technology platforms and cloud services are built and operated with uncompromising resilience, performance, and quality. This role drives the design and automation of fault-tolerant, high-availability architectures across AWS, Azure, and GCP-ensuring the enterprise meets resiliency, scalability, and efficiency expectations at every layer of technology."

Positioning

The Director of Resilience Engineering and Quality Leader is both a strategic peer and technical counterpart to the Infrastructure & Reliability Engineering Leader.

This role provides bench depth and succession coverage for REO's most technically complex domains while driving innovation in reliability, resilience, and performance practices.

• Strategic influence: Shapes cloud reliability, quality engineering, and resilience strategy across REO and Architecture domains.

• Operational authority: Leads Sr. Managers and Managers who own the execution of quality, resilience, and performance engineering capabilities.

• Enterprise collaboration: Works hand-in-hand with Technology, Solution, Business, Data, and Enterprise Architects to embed reliability and resilience as core architecture principles.

Scope of Accountability

Resilience Engineering & Cloud Reliability

• Architect and validate fault-tolerant, regionally resilient architectures across AWS, Azure, and GCP.

• Own resilience automation, chaos testing, and IaC-based recovery validation.

• Lead cross-cloud reliability design reviews and failure-mode analyses for critical systems.

Quality Engineering & Continuous Testing

• Define enterprise-wide quality engineering strategy integrated into CI/CD pipelines.

• Drive automation-first testing (functional, non-functional, performance, resilience).

• Embed observability-driven quality validation and contract testing across services.

Performance, Capacity & Efficiency Engineering

• Oversee predictive capacity planning, scaling automation, and cost/efficiency optimization (FinOps/GreenOps).

• Partner with Platform & Infrastructure teams to tune performance across application and platform layers.

• Measure and report on performance SLIs/SLAs aligned to REO's Reliability Metrics framework.

Cross-Domain Architecture Collaboration

• Partner with Enterprise Architects to codify resilience and reliability standards in technology blueprints.

• Collaborate with Technology & Solution Architects to design service reliability into delivery architectures.

• Engage Data Architects for data resilience, replication, and pipeline reliability.

• Work with Business Architects to align technical reliability goals with critical business outcomes.

Leadership & Talent Development

• Lead a team of Sr. Managers and Managers, fostering a high-performance, hands-on engineering culture.

• Build and mentor top-tier technical talent in cloud reliability, resilience, and quality automation.

• Partner with HR and REO Enablement to develop succession plans and technical competency frameworks.

Core Technical Competencies

• AWS (primary) - Multi-account design, HA architecture, region failover, resilience automation, Terraform/CDK/CloudFormation.

• Azure & GCP (secondary) - Compute, networking, and reliability constructs; hybrid cloud design and failover integration.

• Infrastructure as Code (IaC) - Deep proficiency in Terraform, policy-as-code (OPA/Conftest), drift detection, pipeline integration.

• Reliability & Chaos Engineering - AWS Fault Injection Simulator, Gremlin, steady-state hypothesis design.

• Observability & Quality Automation - OpenTelemetry, Prometheus, CloudWatch, K6, Gatling; CI/CD quality gates and dashboards.

• Performance Engineering - Load, stress, and soak testing automation; performance profiling and SLO alignment.

• Disaster Recovery Automation - Cross-region orchestration, IaC-driven DR runs, replication validation.

• FinOps/GreenOps - Cloud cost and efficiency automation, carbon-aware scaling policies.

Leadership Competencies

• Strategic Technical Leadership: Operates at the intersection of deep engineering and executive strategy.

• Multi-Domain Collaborator: Integrates reliability and resilience across architecture, operations, and business domains.

• Talent Multiplier: Develops and empowers senior managers, fostering engineering mastery and innovation.

• Credible Technical Authority: Trusted peer to Infrastructure & Reliability Engineering; capable of leading architecture reviews and executive briefings.

• Change Champion: Drives transformation of reliability practices across platforms, pipelines, and teams.

Qualifications & Experience

• 12+ years in cloud engineering, reliability, or platform leadership roles.

• 5+ years leading Sr. Managers/Managers in technical domains.

• Proven expertise across AWS, with working knowledge of Azure and GCP.

• Experience with multi-cloud governance, DR design, IaC at scale, and reliability automation.

• Strong understanding of observability, SRE principles, and REO/ITIL-aligned reliability frameworks.

• Certifications:

  • Required: AWS Certified Solutions Architect - Professional

  • Preferred: AWS DevOps Engineer, Azure Solutions Architect Expert, Google Professional Cloud Architect

Success Metrics

• 99.9% availability maintained for Tier-1 workloads.

• 100% coverage of DR automation for Tier-1 services.

• 25% annual increase in automated quality/test coverage.

• 15% annual improvement in resource efficiency and cost performance.

• Documented resilience participation across all enterprise architecture blueprints.

• Positive "technical peer readiness" and succession rating from Head of REO.

Summary Value Proposition

This Director role blends deep AWS reliability engineering expertise, multi-cloud technical breadth, and leadership scale.

It ensures REO maintains both technical depth and leadership redundancy, and it strengthens the bridge between engineering execution and enterprise architecture alignment.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

*At Securian Financial the internal position title isEngineering Senior Analyst or Engineering Consultant. The title and salary will be determined based on experience and applied skills.*

Position Summary:

Are you a hands-on engineer who enjoys designing, building, and supporting modern communication platforms? Do you like solving complex problems and working with teams that move quickly from idea to delivery? This role offers the opportunity to make an immediate impact.

As a member of the Telephony and Contact Center Technologies team, you will design, engineer, implement, and support Securian's enterprise telephony and contact center platforms. This role is focused on delivering secure, scalable, cloud-first communication solutions using RingCentral, NiCE CXone, and Cyara.

You will work closely with Contact Center Operations, Agile delivery teams, and technology partners to continuously improve customer and associate experiences across the enterprise.

Responsibilities include but not limited to:

• Design, engineer, implement, and support enterprise UCaaS and CCaaS platforms

• Provide daily operational support for cloud-based telephony, unified communications, SIP services, and IVR solutions

Qualifications:

• Hands-on experience engineering and supporting cloud-based telephony or contact center platforms

• Strong understanding of VoIP technologies, SIP, and call routing concepts

• RingCentral and RingCentral Contact Center engineering

• NiCE inContact / CXone administration and development

• Cyara or similar modern telephony orchestration platforms

• Experience designing and supporting UCaaS and CCaaS (including IVRs and contact center workflows) solutions in large enterprise environments

• Solid knowledge of networking concepts related to real-time communications

Preferred Qualifications:

• Supporting remote contact center agents

• REST API integrations and automation

• Scripting using PowerShell or Python

• Workforce management, call recording, or speech technologies

• PSTN carrier and phone number lifecycle management

This role plays a critical part in modernizing Securian's communication platforms and ensuring reliable, scalable experiences for customers and associates. You will have the opportunity to influence technical direction and deliver compelling solutions that matter.

#LI-Hybrid**This position willhave a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. Ifyou'reina commutable distance (90 minutes)you'lljoin us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

*Securian Financial the internal position title is Engineering Sr Analyst or Engineering Consultant. Title and salary will be determined based on applied skills.*

Position Summary:

Join theEnterprise Partner Solutions (EPS)team as aLicensing and Compensation Engineer, where you'll drive innovation in partner experience using cutting-edge SAP technologies. This team envisions a future where every financial producer is empowered from day one through intuitive, reliable, and scalable technology. Our engineering team is committed to transforming the producer experience by delivering back-end systems that simplify onboarding, ensure compliance in licensing, and guarantee timely and accurate compensation. We strive to be the trusted backbone of producer operations, enabling our company to grow with confidence and integrity. If you're passionate about engineering solutions that make a measurable impact, this is your opportunity to shape the future of partner engagement at scale.

Responsibilities include but not limited to:

• Support and maintain SAP technologies related to partner compensation and licensing, including APM (ICM), ALM, OK2, and Advanced Workflow.

• Perform analysis, design, development, and integration on medium to high level complexity assignments.

• Develop and support automation capabilities through webservices and APIs.

• Troubleshoot and resolve incidents across the licensing and compensation platform, including integrations with internal and external systems.

• Collaborate with product analysts, quality engineers, and business stakeholders to deliver enhancements and ensure platform stability.

• Analyze job failures, support tickets, and backlog stories to identify trends and drive continuous improvement.

• Participate in Agile ceremonies and contribute to sprint planning, story refinement, and retrospectives.

• Document technical processes and contribute to knowledge sharing across the EPS team.

Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience.

• 3+ years of experience supporting SAP technologies, preferably in compensation or licensing domains.

• Familiarity with SAP ICM/APM and ALM modules.

• Strong problem-solving skills and ability to manage multiple priorities.

• Excellent communication skills and ability to work cross-functionally.

• Experience with Agile methodologies and DevOps practices is a plus.

Preferred Qualifications:

• SAP Certification in relevant Modules

• Development Languages: Java, Groovy, SQL, Git, IntelliJ, webservices

• Understanding of compensation payment structures for agents and familiarity with licensing and regulatory compliance frameworks governing producer eligibility to sell products.

• Ability to work independently and as part of a collaborative team.

• Commitment to continuous learning and process improvement.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

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Applied AI Engineer

Compensation:

• Up to $150,000 base salary (direct hire w2 only, no c2c, no 1099), (flexibility on base salary for exceptional experience)

Location:

• Hybrid / Onsite - Greater Kansas City Metro Area
• 3 days per week onsite, 2 days remote
• Candidates must currently reside in the KC metro area or be willing to relocate within a reasonable timeframe
• Fully remote candidates cannot be considered

Work Authorization:

• Must be authorized to work in the U.S.
• No current or future visa sponsorship available

Engagement Type:

• Full time, direct hire only
• No third-party agencies, consulting firms, C2C, or 1099 arrangements

About the Opportunity

Vaco Highspring is conducting a confidential search on behalf of a global enterprise organization with a strong technology footprint, including a proprietary SaaS platform and a technology?enabled services business.

The organization is making a focused investment in artificial intelligence to improve internal efficiency, modernize workflows, and embed intelligent capabilities into its software platform. This role offers meaningful ownership and visibility, with a mandate to build and deploy AI systems that have real, production level impact.

The Role

As an Applied AI Engineer, you will play a key role in integrating AI across internal systems and a customer facing SaaS platform. You will work hands on with large language models (LLMs) and modern AI tooling to automate processes, build internal tools, and deliver intelligent product features.

This is a production focused role operating at the intersection of engineering, product, and business operations, with close collaboration across teams in a hybrid/onsite environment. (3-days per week onsite in Greater Kansas City Metro Area, 2-days remote work.)

Key Responsibilities

• Design and build scalable AI powered services and tools to streamline internal workflows across multiple teams (e.g., operations, content, sales, support).
• Develop and deliver intelligent features within a proprietary SaaS platform.
• Integrate, manage, and optimize multiple LLMs and AI APIs (e.g., OpenAI style, Anthropic style, or comparable providers).
• Provide technical leadership and mentorship to other engineers, including guidance on architecture, best practices, and performance.
• Build and maintain backend systems and APIs that support AI functionality across products and services.
• Design infrastructure for model serving, orchestration, monitoring, and lifecycle management.
• Implement fallback strategies, model routing, and cost performance optimization.
• Partner cross functionally with engineering, product, and business stakeholders to identify high impact AI opportunities.
• Apply best practices related to data privacy, security, compliance, and responsible AI use.
• Stay current with advancements in AI, LLMs, and MLOps, introducing new approaches where appropriate.

Qualifications

• 6+ years of engineering experience with multiple years of experience in a production environment deploying AI/ML applications or infrastructure.
• Proven experience applying LLMs or similar AI models to real business or product challenges.
• Strong backend engineering skills (Python and/or TypeScript preferred).
• Experience with AI/ML orchestration and deployment tools (e.g., LangGraph style frameworks, Airflow like systems, Kubeflow, Ray, or workflow automation tools).
• Hands on experience with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).
• Front end development experience in areas like React, Node.js, Web Development, front end web product design
• Solid understanding of MLOps practices, including deployment, monitoring, logging, and evaluation.
• Knowledge of data privacy, security, and ethical AI considerations.
• Experience supporting SaaS platforms or technology driven products is a plus.
• Strong communication skills and the ability to collaborate across technical and non-technical teams.
• Passion for applying AI in practical, high impact ways.

Why This Role

• High visibility and ownership of AI initiatives
• Opportunity to build AI systems that directly impact business outcomes
• Emphasis on production grade systems, not experimentation alone
• Collaborative, hybrid environment with close access to stakeholders

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.