Engineering Geology Jobs in Candler
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Title: Head of Brokerage Operations
Location: On-site or Hybrid (Asheville, NC)
Reports to: CEO
Type: Full-Time, Salaried
Compensation: $105,000 - $130,000 base + performance bonus
This is an immediate hire. We are actively interviewing and will move quickly for the right candidate.
About Serve Freight
Serve Freight is a growing freight brokerage specializing in high-stakes, time-sensitive, and complex shipments. We are building a multi-division logistics platform, with a freight brokerage that runs like a machine. We need someone who can help operate the machine, own its performance, and ensure every team member knows exactly how to run their part of it.
The Role
As the Head of Brokerage Operations, you will play a central role in scaling Serve Freight's operational infrastructure and execution quality. You will work directly alongside the CEO and leadership team to build, document, and run the systems that power every function in the company.
Your primary job is building the internal engine that makes everything work seamlessly: SOPs, process flow maps, training programs, operational playbooks, KPI ownership, and accountability systems across sales, carrier sales, and operations support teams.
This role is for an operator who doesn't just build the engine but can squeeze every ounce of horsepower out of it for consistent results. You are comfortable recording a Loom walkthrough for track and trace, designing a process flow map in Miro, pulling a report on speed-to-quote, and coaching a team member on performance standards all in the same afternoon.
Role and Responsibilities
- Own and continuously improve the end-to-end operational workflow, from quoting through delivery, identifying bottlenecks, eliminating inefficiencies, and driving measurable outcomes across the brokerage.
- Design, document, and implement SOPs, process flow maps, and operational playbooks that create consistency, reduce errors, and enable the team to scale without sacrificing quality.
- Build and maintain training and development materials for all sales and operations staff, ensuring every team member has clear guidance, knows the standard, and can execute independently.
- Interface with and provide hands-on operational leadership to the sales, carrier sales and operations support team, setting expectations, running quality control, and driving continuous improvement.
- Own internal KPIs and outcomes, proactively surfacing issues and executing fixes before they become customer and/or carrier facing problems.
- Leverage and optimize tools and systems, to include but not limited to Turvo, Hubspot, Miro, Notion, Loom and Highway, to improve process efficiency, data accuracy, and team workflows.
- Collaborate directly with the CEO and leadership team on strategic planning and the operational foundation for Serve Freight's next phase of growth.
- Support the buildout of a scalable freight brokerage, including contributing to hiring decisions, onboarding frameworks, and performance standards as the company grows.
What You Will Do
First 30 Days
- Shadow every role (AM, AE, carrier sales, track/trace, admin). Document strengths, gaps, and bottlenecks for each function.
- Identify the top 10 processes needing SOPs first, ranked by both revenue impact and employee experience impact.
- Monitor baseline operational KPIs such as time-to-quote, quote-to-book, on-time-delivery and gross margin.
- Begin building relationships with the sales, carrier sales and operations support teams. Understand current workflows, communication rhythms, and quality gaps.
- Be active in the weekly operating cadence, contributing operational insights and surfacing improvement opportunities.
- Begin building interview rubrics, scoring criteria, and onboarding frameworks for upcoming hires.
- Pull initial snapshots of operational performance: volume by account, margin by lane, team productivity, and carrier performance to support leadership decision-making.
Days 31-90
- Build and publish the first ~10 SOPs with Loom walkthroughs. Begin building the training library for all sales, carrier sales, and operations support staff.
- Complete an end-to-end company-wide process flow map focusing on speed to cash. Identify every handoff, bottleneck, and failure point.
- Run the first monthly performance reviews using real data and the KPI framework.
- Design and document a structured onboarding program for all future operations and carrier sales hires.
- Define minimum activity requirements, performance tiers, and escalation protocols for the operations team and carrier sales.
- Build a live performance dashboard so the team and leadership have real-time visibility into operational KPIs.
- Deliver a clean operations report for leadership: volume trends, margin by customer, team productivity metrics, and bottleneck status. Reporting and operational analysis owned by you.
- Audit the current Turvo TMS setup: identify configuration gaps, unused features, and integration opportunities that support the SOP and automation rollout.
- Transition into direct operational leadership of the overseas team, with clear expectations, regular check-ins, and quality control cadence in place.
Days 91-180
- All core SOPs complete (~20+). Loom library and training materials built. Process flow maps finalized and published.
- Deploy 2-3 automations that eliminate manual work and reduce error rates.
- Launch incentive programs tied to operational KPIs.
- CEO removed from weekly operational meetings. Cadence runs independently under your leadership.
- Operations reporting runs on a recurring cadence. Leadership has a standing data package for strategic planning.
- Begin scoping operational playbooks for future division expansions.
- Training and development materials are complete, maintained, and actively used by all operations and carrier sales staff.
- Operations support teams operating under your direct leadership with documented workflows, performance standards, and escalation protocols.
What You Bring
Required
- 3-7 years in the freight brokerage or logistics industry. You have seen inside a brokerage and understand the full workflow from quote to delivery.
- Strong process documentation skills. You have built SOPs, training programs, process flow maps, or operational playbooks before, not just followed them.
- Comfortable pulling data and building reports. You do not need to be a strategist, but you need to be fluent in operational, carrier, and revenue metrics and able to surface what matters.
- Experience with TMS platforms (Turvo preferred) and CRM tools (HubSpot preferred).
- Proficiency with DAT, Highway, and standard freight coverage and compliance tools.
- Proficiency with Notion, Loom, Miro, Google Workspace, and basic spreadsheet modeling.
- Self-directed. You create your own task list, identify what needs fixing, and go fix it without waiting for direction.
- Comfortable with accountability. You will coach, confront, and hold people across the organization to the standards you help build.
- Experience building or leading training and onboarding programs.
Preferred
- Experience building operational dashboards or recurring performance reports.
- Background in process automation (Zapier, Make, or TMS-native tools).
- Experience in a high-growth or founder-led environment, wearing multiple hats.
- Exposure to project logistics, over-dimensional/overweight freight, or specialized/high-stakes shipments.
- Familiarity with carrier vetting and sourcing workflows, and compliance documentation (insurance, authority, safety scores).
- Experience managing or providing operational leadership to remote teams.
ABOUT THE CLIENT
A respected and well-established commercial general contractor delivering high-quality construction projects across a range of sectors including commercial, education, and healthcare. The company is known for its collaborative culture, commitment to professional development, and long-term relationships with clients and partners.
ABOUT THE ROLE
- Support Project Managers with day-to-day execution of construction projects from pre-construction through closeout
- Assist with budgeting, cost tracking, and project financial reporting
- Help develop, update, and maintain project schedules
- Coordinate subcontractors, suppliers, and project documentation
- Communicate with owners, architects, engineers, and internal teams
- Track RFIs, submittals, change orders, and meeting minutes
- Support on-site Superintendents to help ensure project milestones are met
- Participate in pre-construction activities including takeoffs, scope reviews, and bid leveling
- Assist with project closeout, turnover documentation, and warranties
- Support and enforce company safety standards and procedures
ABOUT THE CANDIDATE
- Bachelor’s degree in Construction Management, Civil Engineering, or a related field
- 2–5 years of experience in commercial construction (GC preferred)
- Experience in education or healthcare construction is a plus, but not required
- Strong organizational skills with the ability to manage multiple tasks and deadlines
- High level of motivation with a desire to grow into a Project Manager role
- Strong communication skills and professional presence
- Proficient with construction software and project documentation tools
- Well established firm
- backlog of work and Huge opportunity for growth This Jobot Job is hosted by: Kelsey Bannon Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $120,000
- $175,000 per year A bit about us: We are a well-established firm with over 40 years of experience in the industry, proudly serving clients across several office locations.
Our company places a strong emphasis on fostering a positive and inclusive culture where professional growth is encouraged.
We offer a collaborative work environment and regularly organize community outings to build team spirit and give back to the communities we serve.
Join us and be part of a company that values both your personal and professional development.
Why join us? + Above Market Compensation: We offer competitive salaries that are above industry standards, ensuring you’re well-compensated for your expertise and dedication.
+ 100% Company Paid Benefits: Enjoy comprehensive health, dental, and vision coverage with no cost to you.
+ Strong Bonus Program: We offer a competitive bonus structure to reward your hard work and contributions.
+ Flexible Work Schedule: Balance your professional and personal life with the option to work 2 days in the office and 3 days from home.
+ Growth Opportunities: We are committed to your career advancement with ample opportunities for professional development and growth.
Job Details Responsibilities + As a Water/Wastewater Project Manager, you will lead and mentor a dynamic team focused on water and wastewater projects.
+ Responsible for overseeing the design and management of linear infrastructure, water/wastewater systems, and treatment facilities + Building strong client relationships will be key, as you will regularly engage with clients to ensure the highest standards of satisfaction.
+ Your projects will involve a variety of tasks including treatment facility design, raw water intakes, booster pump stations, regional water planning, water system mapping, sanitary sewer system design, asset management, and permitting requirements.
Qualifications + Bachelor’s Degree in Civil Engineering, Environmental Engineering, or a related field.
+ 8 or more years of experience in the technical design of municipal water and wastewater systems.
+ Professional Engineer (PE) licensure or the ability to obtain it within 6 months of hire.
+ Experience with AutoCAD Civil 3D.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization.
Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
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Salary: $28
- $48 per hour A bit about us: A trusted leader in heavy equipment sales and service, providing top-quality Caterpillar machinery and expert support to help customers succeed.
Committed to delivering reliable equipment solutions and exceptional customer care to keep projects running smoothly.
Why join us? Join a team that values expertise, offers ongoing training, and provides opportunities to work with industry-leading equipment.
Enjoy a supportive environment where your skills directly impact customer success and project outcomes.
Be part of a company committed to your growth, safety, and work-life balance.
Job Details Job Details: We are seeking a highly skilled Paving Equipment Mechanic to join our dynamic construction team.
As a key member of our team, you will be responsible for maintaining and repairing our fleet of paving equipment, ensuring that they are operating at peak efficiency.
This vital role requires a deep understanding of diesel engines, hydraulic systems, welding, and preventive maintenance.
The ideal candidate will have a strong mechanical aptitude, excellent diagnostic and electrical skills, and a strong commitment to safety and quality inspections.
This is a position offering a rewarding opportunity to work with a leading construction company.
Responsibilities: 1.
Perform regular inspections on paving equipment to identify and repair any mechanical or electrical issues before they lead to major problems.
2.
Conduct preventive maintenance on diesel and hydraulic systems to ensure the longevity and optimal performance of the equipment.
3.
Utilize welding skills to repair any structural issues with the equipment.
4.
Diagnose complex mechanical and electrical problems, utilizing a systematic approach and state-of-the-art diagnostic tools.
5.
Perform safety checks on all equipment, ensuring they comply with industry standards and regulations.
6.
Maintain detailed records of all maintenance and repair work, including any parts or components replaced.
7.
Collaborate with the construction team to understand equipment needs and provide expert advice on maintenance and repair issues.
8.
Stay updated on the latest advancements in paving equipment technology and maintenance techniques.
Qualifications: 1.
Minimum of 5 years of experience as a mechanic, preferably in the construction industry, working with paving equipment.
2.
Proven experience with diesel and hydraulic systems.
3.
Proficient in welding and other fabrication techniques.
4.
Demonstrated ability to perform preventive maintenance on a variety of equipment.
5.
Strong mechanical aptitude, with excellent diagnostic and electrical skills.
6.
Solid understanding of safety standards and regulations in the construction industry.
7.
Ability to conduct thorough inspections and identify potential issues.
8.
Excellent problem-solving skills, with the ability to troubleshoot complex mechanical and electrical problems.
9.
Strong communication and teamwork skills, with the ability to effectively collaborate with other team members.
10.
Must possess a valid driver’s license and be able to travel to various job sites as needed.
11.
Certification or degree in a relevant field, such as mechanical engineering or industrial technology, is preferred.
Join us and be a part of a team that values hard work, skill, and dedication.
You’ll be working with top-tier professionals in the construction industry and be given the opportunity to grow and develop your skills.
If you have a passion for mechanics and a dedication to quality work, we’d love to hear from you.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization.
Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Frequency varies for text messages.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
You can reply STOP to cancel and HELP for help.
You can access our privacy policy here: /privacy-policy