Engineering Degrees Jobs in Haskell Texas

E

Experienced Legal Assistant (Hybrid Flexibility)

✦ New

Salary not disclosed

Detroit, Michigan, Hybrid 1 day ago

Hybrid Legal Assistant

Job Description

We are seeking an experienced, proactive, and highly organized Legal Assistant to join our growing legal team. This hybrid position offers a balance of in-office and remote work while supporting attorneys in the day-to-day management of cases and client matters.

The ideal candidate has 3–5+ years of legal assistant experience, thrives in a fast-paced environment, and understands the importance of deadlines, accuracy, and client communication.

Key Responsibilities

Attorney & Calendar Management

Manage attorney calendars, including scheduling hearings, depositions, mediations, client meetings, and deadlines.
Monitor court deadlines and ensure timely filings.
Coordinate logistics for court appearances and meetings.
Maintain task lists and follow-up reminders to keep cases on track.

Document Preparation & Case Management

Draft, revise, and proofread legal documents including pleadings, motions, discovery, and correspondence.
E-file documents with courts and administrative agencies in compliance with procedural rules.
Maintain organized and up-to-date electronic and physical case files.
Request, review, and organize medical records, billing records, or other case-related documentation as applicable.

Client Communication & Support

Serve as a point of contact for clients.
Provide case status updates and gather necessary information and documentation.
Assist clients in completing required forms and paperwork.

Administrative Support

Answer and direct calls, manage incoming and outgoing correspondence.
Process mail and ensure proper case documentation.
Assist attorneys with general administrative tasks as needed.

Qualifications

Experience (Required)

Minimum 3–5 years of experience as a Legal Assistant.
Strong understanding of legal terminology, court procedures, and filing requirements.

Education (Preferred)

Associate's degree or related legal education preferred.

Skills

Exceptional organizational skills and attention to detail.
Strong written and verbal communication skills.
Ability to manage multiple priorities and deadlines.
Proficiency in Microsoft Office (Word, Outlook, Excel) and legal case management software.
Ability to maintain confidentiality and professionalism at all times.

What We Offer

Hybrid work flexibility
Competitive compensation based on experience
401(k)
FSA
HSA
ESTA (Earned Sick Time Act)
Health, dental, vision, and life insurance
Paid time off
Paid Holidays

A Note to Applicants

Every resume submitted for this position is personally reviewed by a member of our team — not by AI software. We value the time and effort you put into your application and ensure it receives thoughtful consideration.

Remote working/work at home options are available for this role.

Not Specified

A

Systems Analyst (Hybrid)

🏢 A-Line Staffing Solutions LLC

Salary not disclosed

Lansing, Hybrid 4 days ago

Title: Systems Analyst VI – IT Technical Support Transition & Knowledge Transfer Manager Location: Lansing, MI (2-days onsite, 3-days remote Hybrid Schedule) Note: This is a W2 contract role – this role is NOT open to C2C, 1099, or 3 rd party candidates This position will function as the IT Technical Support Transition and Knowledge Transfer Manager to coordinate/facilitate the specific activities within their realm of responsibility that includes IT technical support transition in all program areas.

This role will help define, schedule, control, and adjust all IT transition tasks of the project.

This role is a specialized project manager responsible for the facilitation of the IT technical support transition and technical knowledge transfer.

Position Responsibilities: · Lead and facilitate the execution of the approved transition plan and report progress to leadership · Serve as primary point of accountability between the System Integrator, internal IT teams, and business stakeholders · Enforce knowledge transfer, documentation, and vendor exit requirements · Ensure operational readiness, security compliance, and disaster recovery preparedness · Identify risks and escalate issues with mitigation recommendations · Manage the scope, risk, issues, deliverables, and schedule of project directly related to all IT technical transition and knowledge transfer tasks · Facilitate and manage the vendor technical transition and knowledge transfer leaders and teams according to the transition project schedule · Work with the Project Managers, Technical Managers and the Program Leadership Group to regularly communicate project status across all organizations · Assign project tasks and coordinate resources; this includes reviewing individual issues and concerns and resolving or escalating them, as needed · Facilitate, communicate, and execute the overall IT technical support transition and knowledge transfer strategy for the project, considering scope, objectives, and constraints · Identify and assess risks related to technical support transition and knowledge transfer and work proactively to mitigate them · Oversee review and analysis of IT technical transition and knowledge transfer documentation, and present findings to IT technical management teams · Work in an Agile environment and understand Agile methodologies · Participate in project meetings, including Agile/Scrum grooming, sprint planning, sprint reviews, and daily stand-ups · Collaborate within an Agile software development process with Software Developers, Subject Matter Experts, and stakeholders Position Qualifications: · 5+ years of IT experience, preferably as an IT Technical Transition Manager, including matrix management experience leading business, vendor, and/or technology teams · 3–5 years of experience in IT management, technical program management, and/or application or infrastructure operations leadership · Demonstrated experience transitioning systems from vendor-led to internally supported, or on-premises to cloud environments · Strong organizational skills and ability to manage multiple testing activities within the program simultaneously · Strong understanding and knowledge of .NET application architectures · Hands-on knowledge of Microsoft Azure, including App Services / Functions, Azure SQL, Storage, and Key Vault, Azure Monitor and Application Insights, and Azure RBAC and managed identities · Experience with Azure DevOps, CI/CD pipelines, and operational monitoring · Understanding of public sector IT governance, security, and compliance requirements · Strong vendor management, stakeholder communication skills and contract enforcement skills · Ability to lead cross-functional technical teams during high-impact transitions · Familiarity with ReactJS-based front ends (support perspective) · Proven experience leading complex IT transitions or transformations · Ability to translate technical risks into executive-level language · Excellent facilitation and decision-making skills · Experience implementing or managing IT service management (ITIL-aligned preferred), Incident, problem, and change management, and/or production support models · Strong documentation and operational discipline · Ability to design and execute phased transition plans · A minimum of a Bachelor's Degree in Computer Science, Information Systems, or other relevant field required Note: This is a W2 contract role – this role is NOT open to C2C, 1099, or 3 rd party candidates .
Remote working/work at home options are available for this role.

Not Specified

A

Business Objects Analyst (Hybrid)

🏢 A-Line Staffing Solutions LLC

Salary not disclosed

Lansing, Hybrid 2 days ago

Title: Business Objects Security Programmer Analyst Location: Lansing, MI (2-days onsite, 3-days remote Hybrid Schedule) Note: This is a W2 contract role – this role is NOT open to C2C, 1099, or 3 rd party candidates The Business Objects Security Programmer Analyst is responsible for administering user security, maintaining Business Objects environments, supporting reporting operations, and providing technical automation and data processing support.

The role combines security administration, BO universe maintenance, SQL/batch scripting, DevOps support, HR load validation, and PowerPlatform solution maintenance.

Secondary duties include providing backup support for .NET development and PowerPlatform applications.

Position Duties: Process security requests including new access, changes, and deletions Monitor and manage security-related mailboxes Process, track, archive, and audit all security forms Maintain and enhance security form automation for users, supervisors, and ASAs Provide primary customer support for Business Objects report issues and general user assistance Maintain and update IDT universes, including structure changes, troubleshooting, and optimization Perform BO health checks and produce BO Health Reports Conduct report inventory cleanup, including HR reporting cleanup and all-folder cleanup activities Validate, confirm, and balance HR data loads and associated reporting Support DevOps activities related to deployment, version control, configuration, and process automation Develop and maintain SQL and batch scripts used for data movement, auditing, and operational tasks Document system procedures, processes, and policies Maintain and track tasks on the Master Calendar (annual, quarterly, and monthly activities) Maintain and enhance PowerPlatform solutions, including Power BI dashboards, Forms, and Power Automate workflows Support automation efforts that increase efficiency, routing, and data integration Provide .NET development backup support for miscellaneous projects Provide backup support for PowerPlatform applications and workflows, as needed Position Qualifications: Working knowledge of Business Objects security, universe design, and report deployment Strong SQL and batch scripting skills Ability to perform access management, security audits, and form processing Experience with DevOps principles and deployment workflows Experience maintaining Microsoft PowerPlatform solutions (Power BI, PowerApps, Power Automate) Ability to document processes clearly and accurately Strong analytical, troubleshooting, and customer support skills Experience with MIDB (Oracle), CMOD, and HR data environments preferred Experience supporting government or regulatory environments preferred Familiarity with .NET development and basic code maintenance preferred A minimum of a Bachelor's Degree in Computer Science, Information Systems, or other relevant field required Note: This is a W2 contract role – this role is NOT open to C2C, 1099, or 3 rd party candidates .
Remote working/work at home options are available for this role.

Not Specified

S

Claim Specialist-Auto/Property-Hybrid

🏢 State Farm

$28.39 - 39.42

Tempe, AZ, Hybrid 2 days ago

Overview

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

Grow Your Skills, Grow Your Potential

Responsibilities

Our Claim Specialists are committed to helping our customers through the claims process while providing Remarkable® service. This includes:

Investigating, evaluating, negotiating, and settling claims
Applying knowledge of policies and insurance regulations when determining coverage, liability, & damages
Handling high-volume inbound and outbound calls, tailoring each conversation to the specific merits and details of the claims being handled, written correspondence and/or various electronic media
Effectively managing work through task driven queues while multi-tasking in a fast-paced call center environment
Supporting our customers through personalized, caring, and simple interactions

Where You'll Work: This is a hybrid position which allows you to spend some of your time working from home as well as some time working collaboratively in-office. During the job training period you may have a higher percentage of time spent in-office to support your learning experience.

Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.

Several of our Claims teams are hiring, and you may be considered for multiple opportunities where your skills and qualifications align.

Some of the areas we hire Claim Specialists for could include any of the following:

Auto Injury: Handles bodily injury and uninsured/underinsured claims along with property damage claims involving injuries
Personal Injury/Medical Payments (PIP/MPC): Handles first-party medical coverage for customers injured in an automobile accident
Special Investigative Unit (SIU): Handles high-volume, complex auto and property claims involving NICB indicators of fraud to determine if specialized investigation is needed
Auto Property Complex: Handles high-volume, mid-to-high complexity property damage claims, not involving personal injury
Auto Total Loss: Settles auto claims where a vehicle is deemed a total loss
Auto Weather Catastrophe: Handles weather-related auto claims
Property Team: Handles low-severity Home and Renters claims in a team environment. Claims are primarily theft-related as well as minor weather and other types of property losses
Boat, Commercial, Farm/Ranch Unit (BCFR): Handles commercial and boat claims
Fire Property Stewardship: Handles property claims involving both weather-related events and non-weather-related incidents

Qualifications

Preferred:

Bachelor's degree in a related field is preferred or equivalent work experience
Experience as a Claim Specialist in the insurance industry, specifically in auto and/or property claims, including the following:
- Proficiency in using CCC, Xactimate, XactContents, and other estimating/evaluation software tools
- Strong knowledge of auto and/or property insurance policies, coverage and claim handling practices
- Familiarity with state or local regulations and compliance requirements
- Proven ability to assess damages, estimate repair costs, and negotiate settlements

Competitive candidates also demonstrate the following:

Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders
Proven effective empathy and de-escalation skills to handle difficult/emotional conversations with a customer-minded focus
Detail-oriented with strong organizational and analytical skills
Strong critical thinking and decision-making skills
Ability to multi-task across technical platforms
Accountability
Resourcefulness

Additional Details:

Employees must successfully complete all required training, including applicable proficiency and licensing exam(s) and background checks required of various state(s).
State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing.

Our Benefits

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

Potential starting salary ranges $59,059 - $81,988 annually
- Starting salary will be based on skills, background, and experience
- High end of the range limited to applicants with significant relevant experience
Potential yearly incentive pay up to 15% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!

PandoLogic. Keywords: Insurance Examiner, Location: Tempe, AZ - 85282
Remote working/work at home options are available for this role.

permanent

P

Supervisor California Integrated Care Management-Hybrid-California

🏢 Partners in Care Foundation In

Salary not disclosed

San Fernando, Hybrid 2 days ago

The Care Management Program Supervisor is responsible for the day-to-day oversight, coaching, and performance management of Care Management Care Coordinators delivering person-centered Care Management services to eligible Medi-Cal members with complex medical, behavioral health, and social needs.

This role ensures that Care Management services are delivered in alignment with DHCS requirements, managed care plan contracts, and organizational standards.

The Supervisor provides clinical-adjacent and operational guidance, supports staff in managing complex cases, monitors quality and compliance, and promotes best practices in engagement, care coordination, documentation, and outcomes.

Key Responsibilities Staff Supervision & Development Supervise, coach, and support Care Managers to ensure high-quality, person-centered service delivery.

Provide onboarding, training, and ongoing professional development related to Care Management program requirements, workflows, documentation standards, and engagement strategies.

Conduct regular individual supervision, team meetings, and case conferences to review member progress, address barriers, and support complex case management.

Complete 90-day, annual, and corrective performance evaluations; address performance concerns through coaching and performance improvement plans as needed.

Review and approve staff timecards, paid time off requests, and schedules in alignment with program needs.

Promote staff safety, and retention in a field-based, high-acuity work environment.

Program Oversight & Quality Assurance Ensure Care Managers are meeting DHCS and managed care plan requirements related to outreach, engagement, assessments, care planning, service coordination, and follow-up.

Monitor caseloads, acuity levels, and workload distribution to ensure timely and appropriate service delivery.

Review documentation for accuracy, timeliness, and compliance, including assessments, care plans, case notes, and service logs.

Track and support compliance with required engagement, visit, and contact frequency benchmarks.

Identify trends, gaps, or barriers in service delivery and collaborate with leadership to implement quality improvement strategies.

Care Coordination & Member Support (Escalated / Complex Cases) Provide guidance and consultation on high-acuity, complex, or high-risk member cases, including those involving homelessness, behavioral health needs, medical complexity, or system fragmentation.

Support Care Managers in crisis response, safety planning, hospital discharge coordination, and transitions of care.

Assist with problem-solving related to member engagement challenges, missed appointments, or difficulty accessing services.

Model best practices in motivational interviewing, trauma-informed care, and culturally responsive service delivery.

Collaboration & Stakeholder Engagement Serve as a liaison between Care Managers, internal departments, managed care plans, healthcare providers, behavioral health partners, housing providers, and community-based organizations.

Participate in interdisciplinary meetings, case reviews, and partner coordination meetings as needed.

Support communication and coordination with health plans to address member needs, referrals, and program expectations.

Data, Reporting & Compliance Support accurate data tracking and reporting related to caseloads, engagement, outcomes, and service delivery.

Ensure staff adherence to confidentiality, HIPAA, and organizational policies and procedures.

Assist with audits, chart reviews, and monitoring activities conducted by internal teams or external entities.

Qualifications Required Bachelor’s degree in Social Work, Psychology, Public Health, Human Services, Sociology, Gerontology, or a related field.

Minimum of two (2) years of experience working with underserved populations, including individuals with complex medical, behavioral health, housing instability, or social needs.

At least two (2) years of supervisory or lead experience in care coordination, case management, social services, or a related field.

Experience working in community-based, field-oriented programs and collaborating with multidisciplinary teams.

Knowledge of Medi-Cal, safety-net healthcare systems, and social service navigation.

Preferred Master’s degree in a related field.

Experience supervising care management or similar Medicare/DSNP or Medi-Cal managed care programs.

Bilingual and bicultural skills reflective of the communities served.

Skills & Competencies Strong leadership, coaching, and team development skills.

Ability to support staff working with high-acuity and complex member needs.

Knowledge of community resources, housing systems, behavioral health services, and care coordination best practices.

Excellent written and verbal communication skills.

Strong organizational skills and ability to manage competing priorities.

Proficiency with electronic health records, data systems, and mobile work tools.

Work Environment Hybrid role with a combination of remote work, field-based activities, and in-person meetings.

May include occasional joint field visits or community-based meetings to support staff and program needs.

Reliable transportation required including proof of required California auto liability insurance meeting state minimum limits.

Must be able to perform essential job functions such as lifting 5-10 pounds.

Partners in Care Foundation is an equal opportunity employer.

We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.

It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race (including hair texture and protective hairstyles, such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation, pregnancy (including childbirth, lactation/breastfeeding, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics, as well as those of family members), veteran status, uniformed service member status, gender, gender identity, gender expression, transgender status, arrest or conviction record, domestic violence victim status, credit history, unemployment status, caregiver status, sexual and reproductive health decisions, salary history or any other status protected by federal, state, or local laws.

All qualified applicants will receive consideration for employment and reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
Remote working/work at home options are available for this role.

Not Specified

Inside Senior Property Adjuster - Hybrid Work Flexibility (SAN ANTONIO)

🏢 Usaa

Salary not disclosed

San antonio, TX, Hybrid 4 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.
Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.
Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
Maintains accurate, thorough, and current claim file documentation throughout the claims process.
Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.
Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.
Serves as an informal resource for team members.
Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

High School Diploma or General Equivalency Diploma.
2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.
Developing knowledge of residential construction.
Working knowledge of estimating losses using Xactimate or similar tools and platforms.
Demonstrated negotiation, investigation, communication, and conflict resolution skills.
Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.
Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.
May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

Experience handling water loss claims including water mitigation, water loss estimating and reconciliation
Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)
Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)
Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)
Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)
Proficiency in Xactimate (Level 1 and/or Level 2 certification)
Experience in a call center environment
Currently hold an active Adjuster License
Bachelor’s degree
US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.
May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $63,590 - $114,450

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Remote working/work at home options are available for this role.

Not Specified

Auto Adjuster - Non-Injury - Hybrid work flexibility with competitive benefits (CHESAPEAKE)

🏢 Usaa

Salary not disclosed

Chesapeake, VA, Hybrid 4 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated auto adjuster, within defined guidelines and framework, you are responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. You are accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy.

This hybrid role requires an individual to be in the office 3 days per week, after completing 6 months in office. This position can be based in the following location: Chesapeake, VA. Relocation assistance is not available for this position.

What you'll do:

Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately complex auto claims.
Negotiates liability for comparative negligence (claimant or adverse carrier).
Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate.
Interacts with multiple parties to gather information needed to determine liability (police reports, recorded statements, witness statements).
Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.
Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions
Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.
Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.
Applies developing knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.
Applies intermediate knowledge of Auto Physical Damage to adjust claims.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

High School Diploma or General Equivalency Diploma.
1 year of customer service experience.
Progressive experience handling low complexity auto non injury liability claims.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations.
Demonstrated negotiation, investigation, communication, and conflict resolution skills.
Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.
Successful completion of a job-related assessment may be required.

What sets you apart:

One or more years of auto liability claims experience managing claims from initial contact through resolution
Minimum one year of experience managing a pending inventory with demonstrated organization and prioritization skills
At least two years of customer service experience, demonstrating strong communication and problem-solving skills
Proven experience with comparative negligence and shared liability determinations
Strong analytical and communication skills with the ability to interpret policy language, assess coverages, and make sound decisions
Proficiency with Guidewire or similar claims management systems
Bachelor’s degree or industry designation (e.g., AIC, CPCU)
Military experience through service or as a military spouse

Compensation range: The salary range for this position is: $51,370 - $92,060.