Engauge Workforce Solutions Address Jobs in Usa

AGE Solutions is looking for a Sr. Cross Domain Solutions Support Specialist to join our team in support of an upcoming cybersecurity risk management and assessment program with our DoD customer. In this position, you will organize and manage DSAWG and CDTAB meetings, including scheduling, logistics, agendas, and minutes. You will also participate in and contribute to weekly, monthly, and quarterly working groups, boards, and panels to include CDTAB, DSAWG, Information Domain, and IRSMC board meetings.

Individuals in this role must be available to work on-site at Ft. Meade, MD for the majority of the workweek.

Responsibilities Include:

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• Coordinate with DISA stakeholders, ISSMs, and PMs to resolve non-compliance issues identified in the Cybersecurity Scorecard.
  
• Keep DISA senior leadership and cybersecurity stakeholders informed of all Cybersecurity Scorecard non-compliance findings.
  
• Serve as the primary briefer for CDS requests, tickets, ad-hoc meetings, and annual reviews at CDTAB, DSAWG, Information Domain, and IRSMC boards.
  
• Apply broad technical expertise in cybersecurity, networking, system architecture, cross-domain technologies, DMZ design, and controlled interfaces.
  
• Participate in and contribute to weekly, monthly, and quarterly working groups, boards, and panels.
  
• Support the CDTAB Chair and Secretariat on CDS-related issues and actions.
  
• Implement CDTAB strategic goals including policy planning, risk analysis, and vulnerability assessments.
  
• Identify and propose issues requiring CDTAB risk decisions and organize topics for monthly meetings.
  
• Execute DSAWG strategic goals and conduct risk and vulnerability assessments for related initiatives.
  
• Maintain DSAWG and CDTAB online platforms, ensuring access to briefings, policies, references, tracking tools, and contact directories.
  
• Notify the CDTAB community of all CDS tickets and requests pending review.
  
• Organize and manage DSAWG and CDTAB meetings, including scheduling, logistics, agendas, and minutes.
  
• Communicate deadlines for submission of agendas, briefs, and discussion topics.
  
• Draft, proof, and distribute meeting materials to DSAWG and CDTAB members in advance.
  
• Maintain standardized briefing templates and formats for both forums.
  
• Record and publish all meeting minutes, decisions, briefings, and supporting documents.
  
• Keep updated contact lists and email distribution groups for members and advisors.
  
• Develop monthly status reports (MSRs) for CDTAB and DSAWG.
  
• Prepare up to 10 SOPs or internal documents annually.
  
• Create up to 5 technical papers per year on DSAWG-related issues for coordination with DoD/IC stakeholders.
  
• Produce up to 12 white papers, CONOPS, and contingency plans annually to support RE4 functions.
  
• Manage monthly ballots for CDTAB and DSAWG, averaging 20 CDS requests, 20 tickets, 10-20 briefings, and 15 annual reviews-volume may vary monthly.
  

Requirements:

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• Bachelor's degree (IT-related field preferred)
  
• Six (6) or more years leading Risk Management teams
  
• Five (5) or more years IT program management experience leading audits and inspections in DoD/Federal environment
  
• Have an active DoD Top Secret clearance with SCI eligibility
  
• DoD 8570 IAM or IAT Level III certification
  
• Functional area expertise in National and DoD IT policy
  
• Expert level knowledge and experience as a technical expert providing technical direction, interpretation, and alternatives in areas such as but not limited to; Information Systems Architecture, Telecommunications Systems Design, Architecture, Implementation, Information Systems Integration, Software Development Methodologies, Security Engineering, Communications and Network Systems Management.
  
• Expert level knowledge in guiding the successful completion of major programs and may function in a project leadership role Proven ability to prepare and present technical documentation, strategic briefings, and governance materials for senior-level DoD boards (e.g., CDTAB, DSAWG, IRSMC)
  
• Excellent technical writing and communication skills with the ability to convey complex information clearly to technical and non-technical audiences
  
• Customer service skills
  

Compensation: $120,000+

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

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• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.

Role: Principal AI Solution Architect

Location: Houston, TX, 77086 - Onsite

Duration: Long term Contract

Job Description:

Key Responsibilities:

• Partner with business and technical stakeholders to identify and implement agentic AI and machine learning solutions that improve decision making, workflows, and automation
• Design and implement cloud native AI architectures using Microsoft Azure services and established AI design patterns
• Collaborate with Data Scientists and other AI Engineers to transform prototypes into production ready, scalable solutions
• Build, deploy, and operate enterprise scale machine learning pipelines, emphasizing reliability, performance, and security
• Orchestrate and configure infrastructure that enables low latency, resilient AI workloads, leveraging infrastructure as code and automation
• Contribute to reusable accelerators, templates, and patterns that improve delivery speed and consistency across teams
• Support CI/CD, monitoring, and operational practices for AI and ML systems in production environments

Required Technical Skills:

• Strong experience with Microsoft Azure, including AI/ML services and cloud native architectures
• Hands on experience deploying and operating ML pipelines using Azure Machine Learning
• Proficiency in Python and modern software engineering practices
• Experience with automation and configuration management, including Ansible
• Solid understanding of MLOps, model lifecycle management, and CI/CD for AI systems
• Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes)
• Working knowledge of security, identity, and access control in enterprise cloud environments

Preferred Skills:

• Experience with Microsoft Foundry
• Experience implementing or operating agentic AI systems
• Familiarity with data engineering tools such as Databricks, Spark, Azure Data Factory
• Experience integrating AI services (e.g., cognitive services, computer vision, unstructured data processing)

Experience Requirements:

• 5+ years of experience in software engineering, AI engineering, or machine learning engineering roles
• Proven experience delivering production AI or ML solutions in a cloud environment
• Experience collaborating with cross functional teams across data science, engineering, and architecture

Ways of Working:

• Ability to work independently as a contractor while integrating effectively with existing teams
• Strong communication skills, with the ability to explain complex technical concepts clearly
• Results oriented mindset with a focus on delivering business value quickly and reliably.

The Solutions Architect – Transportation is responsible for providing consultation to the Global Information Services (GIS) organization and business units on the relevance and appropriate application of technology. The Solutions Architect will understand the design solutions and business processes that fulfill the business requirements. This position is accountable for ensuring that the application and integration of transportation and other logistics execution technology is done in a manner consistent with the Owens Corning enterprise architecture and standards. This position is responsible for collaborating with and educating others across the organization and supporting technology for transportation related logistics platforms.

The successful candidate for this role is a student of technology, maintains market awareness, and is networked into logistics internally and externally. They are accountable for keeping up to date on new and emerging developments in IT solutions and are expected to gain a working level understanding of these technologies by pursuing opportunities to gain practical knowledge through professional events, peer networks, or formal training. The Solutions Architect – Transportation will identify opportunities to integrate new technology with the current environment to address business opportunities.

To excel in this role, it is crucial to possess a natural curiosity for technology and a keen interest in researching and defining ways to optimize processes within the logistics domain.

Reports to: Functional IT Leader - Logistics

Span of Control: Individual contributor

JOB RESPONSIBILITIES

Knowing Our Businesses and their Strategies

• Develop and maintain a strong understanding of Owens Corning specific business processes and operations globally
• Build relationships within the organization, cross-functionally, and with key business stakeholders; continuously enhance connection to remain aligned with core objectives
• Collaborate with Domain Architects, peers, and other IS leaders in the development and ongoing sustainment of the 3-year transportation IT Roadmap for the Owens Corning technology environment.
• Work with process leaders, and project teams to identify and define integration opportunities for the appropriate technologies.
• Ensure technology that is being delivered is contemporary and aligned with the IT Roadmap.
• Ensure the performance, support, sustainability, and life cycle management of logistics solutions are engineered in the design stage

Executing Strategy

Technology Leadership & Development

• Define, design, build and oversee the implementation and rollout of ERP functional solutions based on SAP S/4 HANA for Transportation Management and cloud-based solutions that support business processes.
• Work with others to define project scope, based on workshops with business representatives, and knowledge of our landscape and solutions.
• Ideates on solutions to complex requirements.
• Reviews blueprints as outlined by the functional subject matter expert, of requirements and solutions.
• Assists our implementation partner with systems build activities including configuration, master data, investigation of enhancement points, and integrations, and writing functional specifications, unit testing etc.
• Collaborate with the program and business teams to ensure continuous business and IT alignment with no future gaps.
• Collaborate with functional and IT teams working closely within the Transportation Management track, especially IT Architecture, Master Data, Procurement, Manufacturing, etc.
• Own overall inventory of workflows, reports, interfaces, conversions, enhancements and forms (WRICEFs) for the area of TM.
• Partner with others to maintain an awareness of Owens Corning business strategy to identify opportunities to apply technological solutions to upcoming business problems.
• Ensures quality assurance on the design and implementation of technology solutions
• Design and drive the implementation of seamless and efficient transportation platforms
• Collaborate with others to address the feasibility of technology solutions.
• Identify technical and implementation risks associated with a technology solution.
• Consult with project planners to develop statements of work for proposed solutions including estimates that address assumptions, resources, integration points and risks for transportation solutions
• Leads execution technology assessments & POCs within transportation function(s)
• Manage external providers of development capacity as needed

Influencing in the Function

• Aligns and updates OC Enterprise Reference Model for business processes within the domain.
• Maintain the functional specification architecture documentation including the OC Enterprise Reference Model for all transportation process areas.
• Identify areas of waste (process, time, etc.) and ideate and execute action plans to create productivity
• Lead or participate in special projects that support the long-term strategic goals of the business and/or organization
• Identify opportunities to improve effectiveness, value, and perception of the function

Developing Talent

• Invest in personal growth and development, clearly focused on self-learning
• Provide guidance to early career engineers and offer technical mentoring as they progress in their professional development
• Always strive to elevate the capabilities of the team and GIS organization across the company, drive change management, and technology adoption
• Innovative – develops and introduces new ideas and approaches to others
• Curious – is driven to understand how and why things operate, finds root causes through analysis and questioning
• Inventive Flexibility - seeks out ways to leverage investments by integrating new requirements into existing solutions.
• Service Mindset– voluntarily initiates and takes lead roles in challenging work without explicit direction

JOB REQUIREMENTS

MINIMUM QUALIFICATIONS:

• Bachelor's degree in computer science, management information systems (MIS), or equivalent degree
• Minimum of 8 years of experience within Information Technology industry
• Minimum of 5 years of experience with SAP Logistics Execution, Sales & Distribution
• Minimum of 5 years of experience with SAP Transportation Management (9.0 or higher)

EXPERIENCE:

• Prior SAP/ECC.6.0 and TM 9.0 and greater deployment experience in all phases of the ASAP methodology
• Prior experience with SAP TM Event Manager
• Prior experience with SAP S4 HANA / SAP Cloud Applications preferred

KNOWLEDGE, SKILLS & ABILITIES:

• Ability to partner effectively with team members, business partners, and 3rd party partners
• Ability to identify, own, and prioritize tasks to meet project milestones
• Designed all or key modules of a custom business application from scratch, including technical design, data relationships, UIs, and system interfaces.
• Experiencing working in a highly matrixed structure across functional, business, geographic and cultural boundaries
• Strong written and oral communication skills to convey relevant information clearly with confidence; understanding others through active listening; successfully sets and manages expectations
• Led functional assessment of applications as a part of a new technology evaluation and selection process.
• Led proof of concept project(s) to validate the applicability of a new technology to a business process, including accountability for the summary report-out of findings.
• Organized and executed IT process development /solution design review with external suppliers
• Ability to travel domestically or internationally as required up to 20%

About Owens Corning

Owens Corning is a residential and commercial building products leader committed to building a sustainable future through material innovation. Our products provide durable, sustainable, energy-efficient solutions that leverage our unique capabilities and market-leading positions to help our customers win and grow. We are global in scope, human in scale with more than 25,000 employees in 31 countries dedicated to generating value for our customers and shareholders and making a difference in the communities where we work and live. Founded in 1938 and based in Toledo, Ohio, USA, Owens Corning posted 2024 sales of $11.0 billion. For more information, visit

Owens Corning is an equal opportunity employer. Except in limited circumstances such as formal apprenticeship programs, Owens Corning does not employ anyone under the age of 18.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Locations: United States

About the job you’re considering

We are seeking a dynamic and experienced Delivery , Solutioning, Senior Pre-Sales & Go-to-Market (GTM) expert to drive our SAP Data & Analytics practice growth. This role combines strategic market planning with hands-on pre-sales and solutioning expertise. You will collaborate closely with sales, delivery, marketing, and alliance teams to create compelling value propositions and win strategic SAP deals focused on data and analytics (including SAP Datasphere, SAC, BTP, MDG, BDC, BODS/Syniti and related technologies)

You Role:

Go-to-Market Strategy:

• Develop and execute GTM strategies for SAP Data & Analytics offerings
• Identify high-growth areas (e.g., S/4HANA migrations, Data Governance, Datasphere adoption, BDC, AI/ML on SAP data)
• Collaborate with SAP alliance and marketing teams on campaigns, events, and solution launches
• Track market trends, competitor offerings, and customer needs to refine strategy

Pre-Sales & Solutioning:

• Lead pre-sales engagements including discovery, RFP responses, solution design, orals and client presentations
• Conduct client workshops and articulate value propositions across industries and SAP landscapes
• Design and propose end-to-end SAP Data & Analytics architectures leveraging BTP, Datasphere, SAC, HANA, MDG, BDC etc.
• AI in everything we do – must have experience in proposing AI-based solutions for the entire solution portfolio (ability to draw the solution architecture and estimate the staffing and cost)
• Create reusable solution accelerators, demos, and sales collateral with delivery teams

Sales Enablement:

• Support SAP sales and account teams with opportunity shaping and deal closure
• Build and manage a pipeline of opportunities and drive them through the sales lifecycle
• Educate internal teams on SAP data and analytics offerings and GTM playbooks

Thought Leadership:

• Represent the company in SAP events, webinars, and industry forums
• Publish blogs, whitepapers, and thought leadership content on data and analytics trends in SAP ecosystem
• Orchestrate solutions using AI

Required skills:

• 15+ years of experience in SAP ecosystem with deep expertise in Data & Analytics (either deep delivery experience of multiple global deployments or deep pre-sales experience)
• Strong knowledge of Data migration tools and methodology, Data Quality, SAP Datasphere, SAP BTP, SAC, MDG, SAP BDC and integration with non-SAP tools
• Strong knowledge of AI and how to design/deliver AI-native solutions in the Data and Analytics space
• Proven track record in pre-sales, GTM planning, and enterprise solutioning
• Experience working in or with consulting and services organizations
• Ability to engage C-level stakeholders with business and technical messaging
• Excellent communication, storytelling, and proposal writing skills
• Experience working with SAP alliance teams is a plus

The base compensation range for this role in the posted location is: $121,500 - $268,170

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Join the team leading the next evolution of virtual care.

At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.

Summary of Position

Essential Duties and Responsibilities

• Work closely with business stakeholders toidentifyautomation opportunities.
• Lead the technical set up and integration ofconversational AI platform & agent development studiowithin the enterprise environment.- copilot agents preferred, deploying across enterprise not for personal use.
• Analyze business processes, data flows, and system architectures to support AI solution design.
• Support configuration and deployment of AI-powered agents,applications,and workflows.
• Design,build,and customize AI agents to automate workflows and improve productivity.
• Utilizedata platforms such asMicrosoft Fabric, Snowflake, Databricks, AWSfor data orchestration, governance, and compliance.
• Ensure seamless interoperabilityof agentsacrossMicrosoft and other enterprise applications asrequired.
• Evaluateand implement secure API integrationswith enterprise systems using APIsandconnectors to enable data exchange and workflow automation.
• Apply best practices for data security, identity management, and compliance with organizational and regulatory standards.
• Apply analytical judgment to assess feasibility, scalability, data readiness, and risks of AI use cases.
• Collaborate withcybersecurityand product teams to build robust AI solutions
• Test new AI agent enhancements, integrations, and fixes prior to release to ensure quality and expected behavior.
• Track and analyze performance metrics, including response quality, speed, reliability, andcost-effectivenessof AI agents and automated workflows.
• ContinuouslyoptimizeAI solutions based on performance data, user feedback, and evolving business needs.
• Document requirements, solution designs, architecture diagrams, and integration approaches in a clear and concise manner.
• Contribute to internal standards, reusable patterns, and best practices for AI agent and automation development.
• Support knowledge sharing and enablement across technical and business teams.

Qualifications Expected for Position

• Bachelor's degree in computer science, Information Systems, Engineering, Data Science, or a related fieldor equivalent combination of education and relevant professional experience.
• Advanced certifications or coursework in cloud platforms, data engineering, or AI/ML preferred.
• 3+years of experience in solution architecture, systems integration, automation engineering, or applied AI roles.
• 1+ year demonstrated ability to design, build, and deployAI-poweredagents, workflows, or conversational applications.
• Proven experience working directly with business stakeholders to translate operational needs into scalable technical solutions.
• Hands-on experience implementing enterprise automation or conversational AI solutions across multiple departments or use cases.
• Experienceoperatingin regulated orsecurity-consciousenvironments, supporting compliance and governance requirements.
• Strong experience designing and implementing enterprise system integrations using APIs, connectors, and automation frameworks.
• Experience working with modern data platforms (e.g.,Microsoft Fabric, Snowflake, Databricks, AWS) to support data orchestration, access control, and compliance.
• Solid understanding of identity management, access controls, and data security best practices.
• Ability to assess AI solution feasibility, including data readiness, scalability, performance, and cost considerations.
• Strong analytical andproblem-solvingskills with the ability to apply sound judgment to ambiguous or emerging AI use cases.
• Excellent written and verbal communication skills, with the ability to explain technical concepts to nontechnical audiences.

The base salary range for this position is$130,000 - $140,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions.

We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.

Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why join Teladoc Health?

• Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.

• Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.

• Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day.

• Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.

• Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.

• Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at Description:

Job Description

Utilizes comprehensive solutions architectural expertise to support software implementation projects. Supports overall project planning by providing functional strategic guidance.

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Essential Functions:

• Provides functional strategic guidance for project planning, system landscape, data migration, testing, deployment, integration and overall solution architecture.
• Advises Project Leads and Project Managers to implement best practice decisions that successfully impact the overall platform.
• Provides guidance in the definition of solution design practices and standards that link back to SAP best practices.
• Designs and supports proof of concepts to demonstrate proposed technical solutions.
• Designs, develops and supports business requirements by leveraging SAP solutions.
• Provides support for pre-sales initiatives that include developing and reviewing roadmaps, estimates, and responses to RFP/RFQ’s.
• Completes assigned deliverables:
• Owns the as-is and to-be system landscape diagrams in conjunction with the Technical Lead.
• Owns the Solution Architecture document - ensures inputs are received from Technical and Functional Leads.
• Responsible for supporting functional and technical leads in workshops.

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Required Qualifications:

• Bachelor’s degree in Information Systems, Business, or other related field.
• Certification in at least one SAP HCM or SuccessFactors module.
• Minimum of 5 years with system implementations, solutions architecture, or similar role.

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Knowledge, Skills, and Abilities (KSAs):

• Expert in implementation of SuccessFactors modules.
• Expert with SAP Integration.
• Demonstrates expertise in Human Resources industry best practices.
• Excellent written and oral communication skills; ability to express ideas and information in a clear and concise manner and tailor message to fit the interests and needs of the audience.
• Attention to detail and quality with the ability to rapidly learn and apply new business concepts, models, and techniques.
• Ability to work remotely with minimal supervision.

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Mandatory Skills: SAP SF Solution Architecture .

Experience: >10 YEARS .

The expected compensation for this role ranges from $100,000 to $185,000 .

About ConnectUs

ConnectUs is a leader in Managed Mobility Services, helping organizations simplify mobile device management at scale. From procurement and kitting to deployment, MDM configuration, and full lifecycle support, we take the complexity out of mobility so our customers can focus on growth. Since 2014, ConnectUs has deployed over 3 million devices and helped clients save more than $1 Billion by reducing friction, improving uptime, and enabling connected workforces.

Role Overview

The Account Manager – Customer Growth & Retention plays a dual role:

• Manage and grow assigned active accounts to ensure long-term satisfaction and continuous value.
• Proactively re-engage existing customers who have not purchased in 60+ days, identifying new opportunities to provide value through device lifecycle services, accessories, MDM, and support solutions.

This role is ideal for someone who thrives in both relationship management and outbound customer engagement. You will be responsible for deepening customer partnerships, uncovering new needs, and driving incremental revenue through upselling and cross-selling.

Key Responsibilities Account Management & Customer Success

• Serve as the primary point of contact for assigned customers following initial onboarding.
• Build trusted relationships with client stakeholders and ensure ConnectUs continues to meet or exceed expectations.
• Conduct quarterly business reviews (QBRs) and regular check-ins to align solutions with evolving client goals.
• Monitor service performance, SLAs, and client satisfaction to ensure continued success.

Account Growth & Upselling

• Identify new revenue opportunities within existing accounts, including MDM services, accessories, buyback programs, and enhanced lifecycle support.
• Collaborate with internal sales and operations teams to prepare quotes, renewals, and proposals.
• Track upsell and cross-sell performance metrics and report on monthly growth outcomes.
• Support annual planning, budget cycles, and device refresh discussions to position ConnectUs for continued expansion within each client.

Dormant Account Re-Engagement

• Maintain a proactive outreach list of 10–20 existing customers who have not purchased within 60+ days.
• Conduct personalized outreach to re-engage these customers, share relevant service updates, and present new offerings.
• Identify reasons for inactivity and propose tailored solutions that address current pain points or budget considerations.
• Document all interactions and next steps in CRM (Copper/HubSpot) for visibility and accountability.

Service Delivery & Issue Resolution

• Oversee the performance of ConnectUs services across fulfillment, help desk, and repair workflows.
• Act as a client advocate and escalation point, ensuring issues are resolved promptly with cross-functional support.
• Coordinate with internal teams to ensure accuracy in asset tracking, device lifecycle management, and reporting.

Reporting & Insights

• Provide regular reports on account activity, growth opportunities, and re-engagement progress.
• Analyze trends in order volume, service usage, and renewal likelihood to inform targeted outreach strategies.
• Deliver insights that help customers reduce costs and optimize device operations.

Key Traits

• Proven ability to build trust and grow relationships with existing customers.
• Strong sense of ownership, accountability, and results orientation.
• Excellent communication and listening skills with a proactive approach.
• Comfort with outbound outreach and re-engagement activities.
• Organized, data-driven, and adept at using CRM tools.
• Passionate about helping customers succeed while achieving measurable revenue impact.

Performance Metrics

• Revenue growth from existing accounts
• Number of dormant accounts reactivated
• Upsell and cross-sell conversion rates
• Customer satisfaction (NPS, QBR feedback)
• Responsiveness and retention rate