Encore Enterprises Jobs in Usa

Description

The Enterprise IT Administrator is responsible for supporting and administering the core business systems that help power our client including ERP, CRM, CSM, and related operational platforms. While part of the broader IT organization, this role is dedicated to enabling and optimizing logistics and sales operations across NetSuite, ServiceNow, and Salesforce.

You will design, build, and support logistics‑focused solutions through scripting, automation, reporting, and system customization.

Success in this role requires deep expertise in supply chain logistics combined with strong technical proficiency. You should be able to create customizations for NetSuite, manage Boomi integrations, and design as well as administer tailored solutions that improve and optimize logistics, service, and sales operations

This position will be under the supervision of the Chief Technology Officer.

RESPONSIBLITIES

• Manage, maintain, and support the daily operations of NetSuite (ERP) and integrated systems, including Adaptive, RF‑Smart (Warehouse/Shipping), Streamline, NetSuite Pay, TrueCommerce, and the Boomi Integration Platform.
• Administer ServiceNow Customer Service Management (CSM), including integrations that support the member services team.
• Administer Salesforce (CRM), ensuring reliable data flow and integration support for the internal sales organization.
• Plan, prioritize, and execute ERP/CRM/CSM enhancements and integration projects.
• Provide Tier‑2/Tier‑3 technical support for system issues related to ERP/CRM/CSM.
• Conduct system testing, integration validation, and QA processes to ensure new and updated solutions meet reliability, performance, and availability standards.
• Troubleshoot and resolve integration, workflow, and data‑quality issues across all connected platforms.
• Identify ERP/CRM/CSM risks and recommend improvements to enhance system stability and operational resilience.
• Work closely with logistics, operations, sales, and service teams to understand processes, challenges, and system requirements.
• Translate business needs particularly supply chain and logistics workflows into technical specifications and system enhancements.
• Ensure all solutions align with operational standards and strategic objectives.
• Produce comprehensive documentation for ERP/CRM/CSM configurations, customizations, integration of workflows, and logistics processes.
• Create and maintain internal knowledge of assets to support continuity, onboarding, and cross‑team understanding.
• Deliver training sessions to ensure teams can effectively use EPR, CRM, and CSM system enhancements.
• Partner with managers to deliver logistics‑related technology initiatives on time and within scope.
• Provide clear, timely communication to leadership regarding system performance, risks, and upcoming changes.

Requirements

• NetSuite Administration: Strong hands‑on experience with NetSuite security models, role‑based permissions, customizations (SuiteScript, SuiteFlow), third‑party scripts/plugins, and data integrations.
• ServiceNow Administration: Experience managing ServiceNow CSM, including security configuration, custom workflows, integrations, and support for third‑party extensions.
• Salesforce Administration: Proficiency administering Salesforce CRM, including roles/permissions, custom objects, workflows, and integration management.
• Solid understanding of supply chain and logistics processes, including sales orders, purchase orders, invoicing, warehouse operations, and inventory receiving workflows.
• Ability to translate operational requirements into clear technical specifications and system enhancements.
• Ability to diagnose and resolve system, workflow, and integration issues across ERP/CRM/CSM environments.
• Demonstrated analytical thinking and technical problem‑solving skills with the ability to troubleshoot complex cross‑system issues.
• Ability to clearly simplify, interpret, and document requirements from technical and non‑technical stakeholders.
• Strong written and verbal communication skills, including the ability to collaborate effectively with logistics, operations, sales, and service teams.

Proven ability to manage and prioritize competing requests in a fast‑paced, dynamic environment.

SUPERVISORY RESPONSIBILITY

This position has no supervisory responsibilities.

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. This role occasionally must lift and carry office equipment. Occasional evening, night, and weekend shifts are required.

Work Location

Due to state law and tax implications, remote work candidates must live and work in one of the following states: California, Texas, Washington, Florida, Tennessee, New York, or Colorado.

PHYSICAL/MENTAL DEMANDS

• Physical - This is a sedentary role.
• Mental – Problem solving, making decisions, interpreting data, organizing, and reading/write.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

TRAVEL

Annual travel to the San Diego office headquarters is expected for this position. Additionally, quarterly travel to Nashville, TN area is expected for this position.

PREFERRED EDUCATION AND EXPERIENCE

• Bachelor’s degree in Information Systems, Computer Science, Supply Chain Management, or a related field — or equivalent professional experience.
• 2+ years of hands‑on NetSuite administration experience, including customizations, security/role management, and integration support.
• 1+ years of ServiceNow administration experience with exposure to CSM configuration, workflow design, and data integrations.
• 1+ years of Salesforce administration experience, including user management, custom objects, automation, and integration maintenance.
• 1+ years of experience with Warehouse Management Systems (WMS) or logistics‑focused operational platforms.
• Advanced proficiency with Microsoft Excel, including automation, advanced formulas, pivot tables, and dataset analysis.
• Experience leading technical demonstrations, conducting requirements‑gathering sessions, and producing clear user documentation or technical specifications.
• Experience managing small to medium‑scale IT or integration projects, including requirements definition, task coordination, stakeholder communication, and cross‑team alignment.
• Familiarity with project management methodologies (Agile, Scrum, or Kanban) and tools used for planning and tracking work.

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.

Director, Operational Excellence, Americas - Carmel, IN (Hybrid)

As the Director of Operational Excellence Americas, you will serve as the lead change agent for driving transformation and embedding operational excellence across the organization. You will develop and implement the Operational Excellence (OPEX) model and roadmap, ensuring alignment with Strategic Business Units (SBUs) and corporate strategies. By fostering a culture of continuous improvement, coaching leadership teams, and tracking progress against long-range goals, you will help deliver sustainable value to customers and significantly enhance the business health of Allegion's value streams.

Hybrid:

At Allegion, we are driven by a bold vision: redefining safety while empowering our employees to thrive. When you join our team, you become part of a culture that values innovation, purpose, and excellence. This role offers the benefits of our dynamic hybrid work modelcombining in-person collaboration for meaningful moments with the flexibility of remote work. Since hybrid arrangements can vary based on the needs of the individual, team and business, your talent acquisition partner will provide specific hybrid details about this role.

We are committed to fostering a healthy work-life balance and building meaningful connections, ensuring you have the tools, resources, and support needed to excel in any environment. Together, we'll unlock your potential and create a lasting impact.

What You Will Do:

Development and Alignment of the OPEX Model and Roadmap

• Lead the development of Allegion's Operational Excellence (OPEX) model and roadmap, ensuring alignment with Strategic Business Units (SBUs) and corporate objectives.
• Work closely with SBU leaders and Site OPEX Leaders to integrate the OPEX model into their strategic plans, ensuring consistent execution across the organization.
• Establish a clear vision for operational excellence, with measurable goals that align with the company's long-range plan (LRP).

Strategy Deployment and Execution

• Support and drive strategy deployment activities across the organization, ensuring alignment between corporate, SBU, and site-level initiatives.
• Collaborate with site OPEX leaders and teams to develop actionable strategies and plans that focus on growth, customer value, and improved business health.
• Facilitate the development of a robust pipeline of lean initiatives that align with future-state targets and drive performance improvements.

Coaching and Leadership Development

• Provide coaching for leadership teams and operational excellence (OpEx) support teams to build their capabilities in lean, continuous improvement, and change management.
• Mentor site OPEX leaders and their teams to achieve sustainable transformational change through Allegion's OPEX model.
• Develop and implement leadership training programs to enhance the organization's ability to execute on operational excellence initiatives, including the Front Line Leader program.

Performance Tracking and Auditing

• Track and measure progress against long-range plan (LRP) actions and goals, ensuring alignment with corporate objectives.
• Conduct regular audits of site progress against Allegion's corporate maturity model, identifying gaps and opportunities for improvement.
• Provide data-driven insights and recommendations to leadership teams to ensure continuous progress toward operational excellence goals.

Multi-Site and Corporate-Level Project Support

• Support projects involving multiple site deployments, ensuring consistency in execution and alignment with the OPEX roadmap and the Allegion Intelligent Manufacturing initiative.
• Lead or support corporate-level and non-manufacturing projects to drive operational improvements across all business functions.
• Support the onboarding of new acquisition sites, ensuring alignment with Allegion's operational excellence standards and processes.

Strategic Business Unit and Operations Council Engagement

• Participate in Strategic Business Unit (SBU) reviews to provide insights, guidance, and alignment on operational excellence initiatives.
• Actively support the Operations Council, contributing to the development and execution of enterprise-wide operational strategies.

Cultural Transformation and Standardization

• Establish and standardize practices such as GEMBA walks, daily management processes (MDI), and mission control to drive a culture of continuous improvement.
• Ensure compliance with standard processes and tools, fostering a culture of process discipline and adherence to standard work.
• Champion a culture of customer value creation, rigorous continuous improvement, and problem-solving.
• Actively support SBU and site implementation of the Allegion Intelligent Manufacturing initiative.

Health, Safety, and Environmental (HS&E) Goals

• Support and meet departmental, plant, and corporate HS&E goals, ensuring alignment with Allegion's safety and environmental standards.

What You Need to Succeed:

• Bachelor's degree in engineering or a related field required; Master's degree strongly preferred.
• Minimum of 15 years of world-class lean manufacturing, transactional or functional experience, with a proven track record of driving operational excellence
• Extensive experience with GEMBA-based continuous improvement tools and techniques, including problem-solving, A3 management, value stream mapping, and strategy deployment.
• Demonstrated experience in applying lean principles and implementing new technologies and automation efforts.
• Demonstrated ability to coach, mentor, and influence leaders at all levels of the organization.
• Excellent leadership & facilitation skills
• Excellent written and oral communication and presentation skills with the ability to speak and communicate effectively with all levels of the organization
• Ability to align operational excellence initiatives with long-term business goals and strategic objectives
• Ability to lead cultural transformation and foster a mindset of continuous improvement and customer value creation.
• Must be self-motivated and highly organized
• Proven ability to effectively work with global partners and cultures within the organization
• Demonstrated ability to understand value in the eyes of the customer and to build a value delivery system
• Ability to evaluate and assign priorities in a fast-paced and changing environment
• Ability to quickly develop relationships that build immediate trust
• Ability to influence, persuade, convince, mentor and facilitate lean culture change in an environment with varying acceptance
• Ability to travel up to 50%, including occasional global travel.

Why Work for Us?

Allegion is a Great Place to Grow your Career if:

• You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, \"this is your business, run with it\".
• You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us.
• You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!
• You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.

What You'll Get from Us:

• Health, dental and vision insurance coverage, helping you \"be safe, be healthy\".
• A commitment to your future with a 401K plan, offering a 6% company match and no vesting period
• Tuition Reimbursement
• Unlimited PTO
• Employee Discounts through Perks at Work
• Community involvement and opportunities to give back so you can \"serve others, not yourself\"
• Opportunities to

The Middlesex Corporation is a nationally recognized and award-winning leader in the heavy civil construction industry. Since 1972, the family business founded by Robert W. Pereira has developed an extensive client and project list through its consistent efforts to safely build America's infrastructure. The Middlesex Corporation specializes in building and reconstructing highways, bridges, marine, rail, and transit facilities through its collaborative team approach and focus on core values. In addition, Middlesex Asphalt in Central Florida is one of the largest and most productive asphalt plants in the United States with Middlesex Paving earning an equally solid regional presence and reputation.

Position Summary:

This role oversees the operation and management of enterprise applications, including Vista, related modules and other mission critical software packages. Ensures that applications and the usage of them align with business objectives. Also plan, coordinate, and direct activities related to the upgrading, development, security and management of applications. Responsible for hands on operations as needed for tasks such as user management, reports, security settings and other related activities. All of these responsibilities will need to be performed in a highly professional manner.

Responsibilities:
Comply with (and actively promote) all Safety policies and procedures including reporting all accidents, incidents and near-misses to ensure adherence to our Number One Core Value – Safety first, in everything we do.
Applications Support
Support, backup, upgrade, maintain and assist users with the following applications

• Vista.
• Vista Connected Modules.
• HCSS.
• Other Critical Applications.

Project Management

Responsible for simultaneously managing multiple projects. Tracks and reports progress to managers and other stakeholders as needed throughout a project. Communicates professional, meaningful information and will take appropriate action to keep projects on target.
Security
Responsible for ensuring that we take all reasonable precautions to protect our intellectual property. This includes bids, files, messages, voice recordings where applicable and related digital assets. Ensures that security is engineered into all projects and that potential flaws are reported to the Chief Information Officer for review. Participates in and conducts regular security testing of servers, systems, applications and related systems.
Confidentiality
Responsible for maintaining strict confidentiality with all sensitive information and data. Also responsible for conducting and assisting with authorized investigations and audits as directed by senior management for compliance purposes and policy enforcement.

Qualifications:

• Ability to manage several tasks simultaneously.
• Excellent verbal and written communication skills to effectively communicate with appropriate parties.
• Ability to understand technology processes and tools and utilize them to improve on all our technology efforts.
• Minimum of 10 years construction management, financial and or technology background.
• Excellent Customer service skills a must.

We offer our full-time and eligible part time team members a comprehensive benefits package that's among the best in our industry. Benefits include medical, dental and vision plans covering eligible team members and dependents, employee assistance programs, life insurance, disability, top-tier 401k with matching, tuition reimbursement, industry leading referral program, and generous paid time off.

• Build Real Skills: Gain hands‑on experience, practical skills, and industry knowledge through meaningful work and targeted learning opportunities.
• Work on Impactful Projects: Contribute to real projects that support business priorities and address real‑world health care challenges.
• Grow Your Network: Connect with leaders, mentors, and fellow interns through networking events and everyday collaboration.
• Learn from Mentors: Receive guidance and feedback from experienced professionals who are invested in your growth.
• Give Back: Participate in community service initiatives and be part of an organization committed to making a difference.
• Support Your Well‑Being: Experience a supportive culture with programs that promote balance and well‑being.
• Launch Your Career: Join an award‑winning, inclusive workplace and explore a future in a growing, evolving industry.

• Pursuing an Associate's degree or higher level degree in a Information Technology field.
• The availability to work full-time, 37.5 hours (Monday- Friday 8:30am - 5:00pm)
• Must uphold, enforce, and abide by all institutional policies.
• The ability to work both individually and in teams.
• Working knowledge of Microsoft Office applications (Word, Excel, etc.).
• Strong writing and communication skills.
• Curiosity to foster innovation and pave the way for growth
• Humility to play as a team
• Commitment to being the difference for our customers in every interaction

• Review and update documentation for policies, procedures, standards, and guidelines.
• Research and evaluate applications and services for use by the institution. Provide a matrix when possible, detailing features within each different application or service.
• Assist with the deployment and upkeep of the Cyber Security department's website content.
• Provide first-level compliance monitoring and investigations.
• Assist with forensics analysis and fact gathering.
• Assist with vulnerability assessments and penetration testing for specific applications, services, network(s), and servers as required.
• Assist with applications/tools including but not limited to SIEM, IPS, ticketing system, Azure Defender & 365, and DLP tools.
• Perform compliance audits against institutionally accepted security controls.
• Record and track Cyber Security incidents, including but not limited to data incidents, compromised accounts, e-mail threats, and abuse reports from various sources.
• Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer.

ERP Manager (Microsoft Dynamics 365 Business Central)

Location: Torrance, CA (Hybrid work environment)

Employment Type: Full-time

Salary Range: $90,000 – $110,000 annually (commensurate with experience)

Work Authorization: Must be authorized to work in the U.S. without sponsorship.

Position Overview

We are seeking an experienced ERP Manager to lead ERP implementation initiatives while also supporting presales activities and business development efforts. This role combines project management, functional leadership, client-facing presales support, and strategic system planning. The ERP Manager will work closely with executive leadership, sales teams, offshore engineering teams, and clients to design ERP solutions that align with operational and financial objectives. This role also requires occasional travel to client sites to support implementation activities, user testing, and training.

Key Responsibilities

1. Project Leadership & Delivery

· Lead full-cycle ERP implementation projects from discovery to go-live and post-launch support

· Develop and manage project plans, budgets, and resource allocations

· Manage risks, scope, and client expectations

· Ensure on-time and on-budget project delivery

· Coordinate with offshore engineering teams to optimize task allocation and maintain development quality

2. Presales & Solution Consulting

· Participate in client discovery meetings and requirements workshops

· Provide solution design support during proposal development

· Prepare high-level solution architecture and implementation approaches

· Estimate project scope, timelines, and resource requirements

· Support RFP/RFI responses and client presentations

· Partner with Sales to help close ERP-related opportunities

3. Business & Functional Leadership

· Translate business requirements into functional ERP configurations

· Advise clients on best practices in Finance, Sales, Purchasing, and Inventory processes

· Identify opportunities for automation and operational efficiency

· Align ERP capabilities with financial reporting and management needs

4. Team & Executive review Management

· Supervise internal ERP consultants and coordinate with external vendors

· Work with global/HQ teams on cross-border ERP initiatives

· Collaborate with offshore engineers to ensure efficient delivery and consistent implementation quality

· Mentor junior consultants and build internal ERP capabilities

· Communicate effectively with executive leadership and department heads

5. Governance & Continuous Improvement

· Support user acceptance testing (UAT) and implementation readiness

· Provide client training and guidance to ensure successful system adoption

· Travel to client sites when needed to assist with testing, training, and implementation support

· Establish ERP governance and documentation standards

· Monitor system performance and recommend enhancements

· Drive adoption of Microsoft ecosystem tools (Power Platform, reporting tools, etc.)

Required Qualifications

· 5+ years of ERP implementation experience

· 2+ years of project leadership or PM experience

· Experience participating in presales or solution consulting activities

· Strong experience with Microsoft Dynamics 365 Business Central preferred

· Solid understanding of Finance, Accounting, Sales, Purchasing, and Inventory processes

· Experience preparing project estimates and implementation plans

· Experience collaborating with offshore or distributed engineering teams

· Willingness to travel to client sites for testing support and user training when needed

· Excellent client-facing communication skills

· Business-level Japanese proficiency (日常会話レベル以上)

· Must be authorized to work in the U.S. without sponsorship

· Must be available for hybrid work

Preferred Qualifications

· Experience in IT services or ERP consulting firms

· Experience supporting Japanese subsidiaries in the U.S.

· Familiarity with Microsoft Power Platform

· PMP certification or equivalent

· Experience in manufacturing or distribution environments

Number of Openings

Role: EPM Lead/Consultant/Project Manager

Location: Atlanta, GA - Hybrid

Top Skills:

• Consolidation & Close (FCC)
• Account Reconciliation (ARCS)

Responsibilities:

• Project Leadership: Lead, manage, and deliver multiple Oracle EPM Cloud implementation projects from initiation to closure, ensuring they are completed on time, within budget, and to the highest quality standards.
• Stakeholder Management: Act as the primary point of contact for clients and internal teams. Manage stakeholder expectations, facilitate communication, and provide regular project updates to executive leadership and key stakeholders.
• Project Planning & Execution: Develop comprehensive project plans, including scope, objectives, deliverables, timelines, resource allocation, and risk management strategies. Oversee all project phases, including requirements gathering, solution design, configuration, testing, and go-live.
• Team Management: Lead and mentor a cross-functional project team, including functional consultants, technical developers, and business analysts. Foster a collaborative and high-performing team environment.
• Module Expertise: Apply deep functional and technical knowledge of Oracle FCCS and ARCS to guide solution design, resolve complex issues, and ensure the implemented solution meets the client's business needs.
• Risk & Issue Management: Proactively identify, assess, and mitigate project risks and issues. Develop and execute contingency plans to ensure project success.
• Quality Assurance: Ensure all project deliverables are of high quality and adhere to best practices and standards. Oversee user acceptance testing (UAT) and post-go-live support.

Senior Business Analyst – Manufacturing ERP (D365)

Milwaukee, WI Area | Hybrid (3 days onsite)

Our manufacturing client in the Milwaukee area is seeking a Senior Business Analyst to support the rollout and optimization of their Microsoft Dynamics 365 ERP platform.

This role will work closely with operations leaders and IT to translate real business needs into practical system solutions. The focus is on improving operational visibility, reporting, and process efficiency as the ERP implementation moves toward full adoption.

Key Responsibilities

• Partner with operations and business leaders to gather and clarify system requirements
• Translate operational needs into functional ERP solutions
• Support ERP implementation, testing, and process improvement initiatives
• Develop dashboards and reporting tools to support operational decision-making
• Participate in user acceptance testing and system rollout activities
• Help improve workflows and data visibility across manufacturing operations

Qualifications

• Experience working with Microsoft Dynamics AX or D365
• Business analyst or systems analyst experience in a manufacturing environment
• Experience supporting ERP implementations or major system upgrades
• Ability to build dashboards or operational reporting (Power BI experience helpful)
• Strong communication skills with both technical and business teams

Additional Information

• Hybrid schedule – onsite approximately 3 days per week
• Sponsorship is not available for this role.

This role is ideal for someone who enjoys working at the intersection of manufacturing operations, ERP systems, and business process improvement.

Apply today and let's talk through it!

ERP Functional Specialist – Supply Chain Management

Scope of Job: The ERP Functional Application Specialist – Supply Chain is a functional resource that oversees process analysis, solution design, configuration and advanced support for the global ERP solution. The role works with IT and business stakeholders alike to ensure following the industry’s best practice and maximization of investment in the ERP. This is a highly collaborative individual with vast ERP functional and practical expertise in (in particular) Supply Chain and other manufacturing disciplines as well as basic technical aptitude to design and implement complex solutions that solve business problems in scalable and secure ways. This individual looks for opportunities to improve performance and save costs as related to the ERP and functional processes and presents data to back decisions for pursuing improvements and proof of improved utilization.

Essential Job Functions and Responsibilities:

Additional Oracle E-Business Suite (EBS) Requirements

• Oracle Process Manufacturing (OPM) – Collection of Modules
• Advanced Supply Chain Planning (ASCP) – Module
• Master Planning
• Demand Forecasting
• Demand Planning
• Material Requirements Planning (MRP)
• Capacity Planning
• Distribution Planning
• Global Multi-Org Planning

Preferred / Nice-to-Have Skills

• Sales & Operations Planning (S&OP)
• Promotion Planning
• Statistical Forecasting
• Consensus Planning

Encore Talent Solutions is currently seeking an Operations Administrator for a full time position located onsite in Ashburn, VA.

Our end client is looking for an organized and efficient Operations Administrator to coordinate and oversee their organization’s operations.

The ideal candidates are proficient in administrative tasks, have excellent problem-solving skills, and a strong understanding of business operations.

Ultimately, the role of the Operations Administrator is to ensure that their operations are efficient, effective and meet the needs of their clients and department.

Handle administrative tasks such as preparing reports, organizing and maintaining files, managing and filling out prepared forms, managing internal and external correspondence, and coordinating team meetings.

Responsibilities

• Manage multiple tasks simultaneously, prioritizing workload to meet strict deadlines.
• Liaise with other departments and stakeholders, ensuring smooth operations and effective collaboration.
• Managing files and records, designing forms, and other office procedures.
• Employ critical thinking to quickly identify and address operational issues and implement effective solutions.
• Effectively communicate through the drafting of reports, corresponding with team members and higher management, and while interacting with customers and vendors.
• Analyze and interpret data to make informed decisions that can improve operational efficiency.
• Demonstrate attention to detail to ensure that all work is completed accurately and to the highest standard.

Qualifications

• Proven work experience as an Operations Administrator or similar role
• Excellent organizational skills
• Intermediate to Expert level knowledge of the Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity software
• Knowledge of business operations and procedures
• Excellent written and verbal communication skills
• Strong problem-solving abilities
• Detail-oriented with the ability to multitask
• ·Bachelor’s degree in Business Administration, Operations Management is a plus.

Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

Position Overview

We are seeking three contract technicians to support a large-scale Windows 11 rollout and IGEL device replacement project within a healthcare environment. This engagement will focus on upgrading workstations, replacing legacy devices, and providing end-user support to ensure a smooth transition.

The contract is expected to run April through September and will play a key role in ensuring devices are properly deployed, configured, and supported across the organization.

Key Responsibilities

• Assist with Windows 11 deployment and workstation imaging
• Perform hardware replacements and workstation setup
• Provide hands-on support to end users during device transitions
• Troubleshoot basic hardware, OS, and deployment issues
• Ensure devices are properly configured according to organizational standards
• Document device replacements and deployment activities
• Work closely with IT teams to ensure smooth rollout across departments

Required Qualifications

• Experience supporting Windows 11 deployments
• Experience with device imaging and workstation setup
• Experience performing hardware replacements and upgrades
• Strong end-user support and troubleshooting skills
• Ability to work in a fast-paced deployment environment

Preferred Qualifications

• Experience supporting healthcare or large enterprise environments
• Previous experience with large-scale device rollouts or refresh projects

Additional Details

• Contract Length: April – September
• Number of Openings: 3 Contractors
• Environment: Healthcare