Elixir Customer Service Jobs in Usa

Sierra Staffing Group is seeking a Customer Service Administrator to join a rapidly growing and established Electronic Manufacturing company in the Reno market. Qualified candidates will have experience supporting sales and customer service teams, order/data entry, ERP experience, and preparing purchase orders for customers.

Description

The Customer Service Administrator supports the Sales and Customer Service teams by accurately processing customer orders and maintaining complete documentation. This role ensures orders move smoothly from quote to booking and serves as a key internal link between Sales, Customer Service, and Document Control.

Key Responsibilities

Order Entry & Accuracy

• Review all confirmed customer purchase orders for accuracy and completeness.
• Accurately enter sales orders into the ERP system daily.
• Maintain an order entry error rate of no more than 3%.
• Meet daily order entry timelines.

Order Review & Record Management

• Maintain accurate and up-to-date customer records in the ERP system.
• Run the open order report daily and ensure all required fields are complete.
• Validate and review orders received through the API feed for accuracy and completeness

Documentation & Compliance

• Complete the Quote Record (QR) process and submit final documentation to Document Control as required.
• File customer documentation on the company file server daily.
• Ensure all order documentation is complete and audit ready.

Team & Administrative Support

• Support Program Managers as needed.
• Draft internal documents, prepare reports, and provide general administrative support.
• Communicate clearly with Sales, Customer Service, and Document Control to resolve order issues quickly.
• Participate in process improvement efforts and help track service metrics.

Qualifications

• High School Diploma or equivalent required.
• 2+ years of experience in customer service, inside sales support, or order administration preferred.
• Basic PC skills, including Microsoft Office Suite.
• Experience working with ERP (Syteline) systems preferred.
• Strong organizational and documentation management skills.

If you're qualified and interested in this great opportunity, please apply now!

Customer Service Representative – Tempe, AZ

We're hiring full-time, inbound Customer Service Representatives! If you're motivated by helping others, skilled in navigating multiple systems, and thrive in a fast-paced, high-volume environment, we want to hear from you.

You'll be joining a collaborative team under the leadership of a Supervisor of Customer Experience starting in April 2026. Work location for this position is 1150 W. Grove Parkway, Tempe, AZ 85283.

Schedule, Training & Work Environment:

Enjoy your weekends off!

We're currently hiring for the 9:30 a.m. – 6:00 p.m. shift, Monday through Friday.

Our comprehensive 8-week paid onsite training academy will set you up for success, empowering you to confidently connect with our customers. Training hours are Monday through Friday from 8:00am – 4:30pm on-site at 1150 W. Grove Parkway, Tempe, AZ 85283. During training, you will:

• Learn to navigate our systems, software programs, and internal processes
• Build the core service skills you need, including:
• Critical thinking
• Effective communication
• Confident decision-making
• Technical agility

After successful completion of training, eligible team members can transition to a flexible hybrid work model:

3 days onsite / 2 days remote (with the option to change your WFH days weekly)

Earn in opportunity to become voluntarily remote based on performance after 6 months

Eligible to bid for alternate shifts after 6 months

You also have the option of working in the office up to 5 days a week.

Grainger will provide all equipment needed to work from home.

Grow with Grainger:

Our highly engaged leaders and supportive team environment will help you learn, grow, and achieve success. Over time, you'll build the skills needed to advance your career across specialty teams or into other departments of our evolving business.

Our Culture:

We aspire to create a culture where each person is comfortable being who they are, is recognized and rewarded for their impact and can continue to learn, grow and realize their full potential.

You Will:

• Handle a high volume of inbound calls - delivering quality customer service with professionalism, empathy, and efficiency
• Quickly navigate multiple computer screens, software programs, and databases to resolve inquiries
• Assist customers with order placement, product information/identification, product search, pricing, invoicing discrepancies, apply credit, and facilitate returns
• Problem-solve independently, using critical thinking and available resources to deliver fast, accurate resolutions
• Collaborate daily in a positive, team-based environment committed to doing business with ethics and integrity
• Maintain attention to detail while managing complex or time-sensitive customer issues
• Communicate clearly via phone and written messages

You Have:

• High School diploma or equivalent
• Minimum 1 year of customer service experience or experience in a customer-facing role
• A passion for delivering exceptional customer service and creating a positive experience for every customer
• Ability to thrive in a fast-paced, dynamic environment
• Ability to problem solve and make decisions with attention to detail
• A continuous improvement mindset, open to coaching and receiving feedback
• Proven ability to learn new technology and software quickly
• Comfortable navigating multiple programs and screens simultaneously
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
• Experience with Customer Relationship Management (CRM) systems and SAP a plus (not required)
• For hybrid/remote work:
• A secure, quiet workspace
• High-speed internet with minimum speeds of 15 Mbps download / 5 Mbps upload, ping under 80ms

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

The Customer Service Representative (CSR) plays a vital role in the daily operations of our Sunoco APlus location. Reporting directly to the Store Manager, the CSR is responsible for delivering exceptional customer service, maintaining store cleanliness, supporting inventory control, and executing company standards in daily operations. This is a frontline position for individuals who take pride in their work, stay organized, and thrive in a fast-paced retail environment.

Key Responsibilities:

Customer Engagement & Sales

• Deliver best-in-class service to every customer, every time.
• Proactively assist customers with purchases and upsell where appropriate.
• Respond to customer concerns or issues in a professional and solution-focused manner.

Operational Excellence

• Maintain clean, safe, and organized store conditions inside and out.
• Restock merchandise, track low inventory, and assist with inventory management.
• Ensure all signage, promotional displays, and pricing are accurate and current.
• Follow all procedures for shift close-outs, including cash drawer reconciliation and end-of-day reporting.

Compliance & Safety

• Adhere strictly to all company policies and procedures, including cash handling.
• Follow procedures for checking in vendor deliveries and verifying invoice accuracy.
• Report any safety hazards, maintenance issues, or suspicious activity immediately.

Team Support & Development

• Provide training support to new hires as requested.
• Collaborate with the Store Manager and fellow team members to improve operations.
• Submit product feedback and customer suggestions to management.

Other Duties

• Participate in promotional activities, store resets, and seasonal transitions.
• Accept job applications from potential candidates and forward to management.
• Take initiative to step into any task that supports store success.

Qualifications:

• High school diploma or GED preferred.
• Prior retail or customer service experience is a plus.
• Must have a reliable form of transportation and consistent punctuality.
• Flexible schedule including weekends, evenings, and holidays.
• Strong communication and interpersonal skills.
• Organized, self-motivated, and willing to take initiative.
• Basic computer skills (POS system familiarity is helpful).

Work Environment:

• Retail convenience store environment.
• Ability to stand for extended periods and lift up to 25 lbs.
• Must be able to handle changing priorities with composure and professionalism.

About New Arrival Tikova C-Stores

New Arrival is the frontline retail brand of Tikova C-Stores LLC, a fast-growing operator of high-performance fuel and convenience locations. We believe in building opportunity from the ground upempowering our team, elevating our stores, and delivering a great customer experience, every time.

Required qualifications:

• Legally authorized to work in the United States

Preferred qualifications:

• 1+ year of experience in the retail industry
• 18 years or older
• At least high school diploma or equivalent or higher
• Retail skills: point of sale (POS) operation
• Retail skills: customer service
• Retail skills: restocking
• Retail skills: taking inventory

nTech Workforce has an immediate 23203 Junior Customer Service Representative III

Terms of Employment

• W2 Contract, 12 Months
• This role is full time onsite reporting at 1068 N Front ST, Baltimore, MD.
• Work Schedule: 08:00 am- 05:00 pm

Overview

• Our client is seeking (4) Junior Customer Service Representatives who are responsible for providing advanced customer service and support to customers of a company.

Responsibilities:

• Handling complex or escalated customer inquiries, issues, and requests via phone, email, or chat.
• Providing in-depth information about products or services, including detailed explanations of features, pricing, and specifications.
• Processing complex orders, returns, and exchanges accurately and efficiently.
• Resolving escalated customer complaints or issues in a timely and effective manner.
• Acting as a point of contact for other customer service representatives for guidance and support.
• Mentoring and training junior customer service representatives.
• Maintaining accurate and detailed records of customer interactions and transactions.
• Analyzing customer feedback and trends to identify areas for improvement.
• Collaborating with other departments, such as sales or marketing, to address customer needs or concerns.
• Keeping up-to-date with product knowledge, industry trends, and company policies.

Required Skills & Experience

• Junior Level experience required.
• Need prior large volume of utility call center experience
• Previous customer service experience/call center experience.
• Handling Inbound and Outbound calls
• Solid understanding of customer service principles and practices.
• Excellent communication and interpersonal skills.
• Strong customer focus.
• Ability to handle difficult or challenging situations with professionalism and empathy.

Benefits Information

• Medical Insurance; Vision Insurance; Dental Insurance
• 401K Retirement Plan (Discretionary Match Offered)
• Ancillary Coverage (Life, AD&D, Short Term / Long Term Disability)
• Employee Referral Bonus
• Bi-Weekly Direct Deposit
• Note: As a contingent worker with nTech, you'll be paid for all approved hours worked; paid time off and paid holidays are not provided.

nTech is an equal opportunity employer. All offers of employment are contingent upon pre-employment drug and background screenings. Only candidates who meet all of the above client requirements will be contacted by a recruiter.

• Competitive pay
• 6 paid holidays
• Paid vacation
• Paid on-the-job training
• Full-time, stable work schedule
• Career growth opportunities
• Medical, dental, vision, and other voluntary benefit options available beginning on the 91st day of employment, subject to plan terms and eligibility requirements.