Training & Development Manager

Position Title: Training & Development Manager

Location: Washington, VA
Salary: $80,000–$85,000 per year
Perks & Benefits: Comprehensive health, dental, and vision insurance; retirement plan; paid time off; professional development opportunities; employee meals; wellness programs; and access to a luxury hospitality environment.

Job Description:

I am hiring on behalf of an ultra-luxury property in Washington, VA, seeking a Training & Development Manager to lead learning and growth initiatives across all departments. The ideal candidate will design and facilitate training programs, support onboarding, coach managers, ensure compliance with luxury standards, and help employees achieve long-term career growth. This role combines operational insight with leadership development to enhance employee engagement, performance, and excellence in service.

Key Responsibilities:

• Manage onboarding and orientation programs, including luxury service standards.
• Partner with department leaders to identify performance gaps and design training solutions.
• Facilitate management and leadership training, coaching, and development plans.
• Monitor training effectiveness and compliance, maintaining records and metrics.
• Support property-wide initiatives, including new project openings and change management.
• Coordinate with HR to implement annual training plans and budgets.

Qualifications:

• University degree or equivalent experience; 3+ years managerial experience.
• 3–5 years in Human Resources, Training & Development preferred.
• Strong communication, coaching, and organizational skills.
• Experience with luxury hospitality standards, fine dining, or multi-department operations preferred.
• Technology proficiency, including Microsoft Suite and HRIS systems.