Elevate Digital Services Jobs in Usa

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

Flexibility start time from 7am-9am thru 3:30pm-5pm. This is a remote position however, candidate must live in the Dallas Fort Worth metroplex due to occasional onsite meetings/trainings. This will be discussed more in the interview.

Experienced collector for Traditional Medicare with billing experience and EPIC knowledge a plus. Knowledge of the Medicare DDE system and able to navigate within that system. Experience correcting claims returned from the provider directly in the DDE system.

Job duties include:

• Analyze payer underpayments, variances, and denials. Escalate trends, make comprehensive suggestions, and file professional appeals according to our contractual agreements and UT Southwestern policy.
• Responsible for outbound calls and/or status inquiries via payer's website validating receipt of medical claims and adjudication status within established timeframes.
• Display competency and ability to work within client based, research, and UTSW special arrangements.
• Be knowledgeable on all payer types and effectively work on special projects for specific initiatives for account resolution projects.
• Make necessary adjustments as required by plan reimbursement.
• Function as a departmental liaison for billing and collections support for internal and external customers, as required.
• Utilize systems tools and department resources to achieve production and quality targets for resolution of patient accounts.
• Investigates and responds to questions or requests for additional information in a timely and professional manner to ensure proper, timely and accurate payment of patient accounts.
• Maintains passing QA Scores
• Attends in-services, classes and meetings related to all operations to the PFS department. Understands reimbursement of all 3rd party payers.

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

Wash N' Roll is looking for a Client Services Specialist to join our team in our Mount Juliet office. The role is 40 hours per week, working four 10-hour shifts (8:00 AM 6:00 PM). The pay starts at $17 per hour plus commission after training, with performance-based raises. The schedule does require availability on Mondays and Fridays, as well as one weekend day.

Responsibilities:

• Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.

Requirements:

This is an entry-level job with room for growth. We are hiring full-time. As a full time employee you get Paid Holiday's Off, PTO, and healthcare. Starting pay is 17+ based on experience and performance.

Business casual dress code required. Bilingual preferred.

NOTE: THIS IS AN IN-PERSON ROLE

We are seeking dedicated individuals to join our team as a Manager in Training. In this role, you will have the unique opportunity to learn from the best in our company and receive mentorship from our executive leadership team.

As we continue to experience significant growth, we are looking to bring in individuals who are eager to learn, grow, and be mentored into leadership positions within our organization.

We are looking for individuals who are looking for a career. If you are looking for a career that does not have that glass ceiling, this might be the opportunity for you.

Must have a clean background and have your own transportation.

Career Opportunity with a 125+ Year-old company

• Average 1st Year $75,000-$105,000
• Great Retirement Plan
• Access to company benefits
• Weekly Bonus

Key Responsibilities:

• Service existing client base and manage client relationships.
• Supervision of team activity and results
• Train and develop incoming team members on existing systems.
• Daily reporting of field activity using Salesforce-based CRM
• Daily focus on client management/growth, training, and leadership development

Required Skills / Desired Qualifications:

• Excellent organizational skills and attention to detail.
• Strong interpersonal and communication skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and delegate them when appropriate.
• Ability to function well in an occasional high-paced environment.
• Passion for helping people and developing relationships.
• Sales or customer service experience.
• Self-motivated and goal-oriented mindset.
• The desire to be active in the community.
• Knowledge of CRMs (Salesforce preferred).

Why Us?

• Unlimited Earning Potential: Your dedication determines your earnings.

Company Culture:

• Here people are ambitious but respectful, high-energy, and treat every member like family.
• We work hard, play hard, and are looking for someone with that same approach to growing their career that will be a fit for our office culture.
• Grow with Us: Dive into continuous learning and development opportunities

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• Match client invoices to timecards and review client invoicing for accuracy
  
• Submit Invoices to debtors
  
• Research and advise customers of discrepancies to determine what course of action customers want Advance to take
  
• Work with CSRs and Team Leads to resolve invoicing issues
  
• Other duties as assigned
  

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• Invoices are correct Invoices are mailed in a timely manner
  
• Error rate stays within acceptable standards
  
• Timely follow up on exceptions and timely notification of management
  
• All duties are implemented in a manner to support company policies and procedures and enhance teamwork
  
• Timely and accurate completion of tasks is maintained in organized effective and positive manner
  
• Work environment/dynamics typical work will be conducted indoors
  
• Occasional travel to complete required training may be required
  
• Workdays and hours will be dictated by current needs
  
• Advance will provide all necessary work tools to perform job
  

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• High School diploma or equivalent
  
• Previous invoicing/billing experience preferred
  
• Understanding of basic accounting principles including payroll payroll taxes A/P A/R and cash posting a plus
  
• Must be detail oriented customer focused proactive and able to work under pressure
  
• Excellent organizational and time management skills
  
• Excellent oral and written communication and interpersonal skills
  
• Ability to use multiple types of software including MS Office and proficiency in basic office equipment
  

At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you'll find innovation, stability, and the chance to grow your career as part of a team that's always looking ahead.

With a promotion comes a new opportunity to join us!

Our Administrative team is looking for a new addition to the team.

This position is responsible for ensuring customer satisfaction by timely and professional administration of all customer issues regarding their new equipment orders. The schedule of this position would be 7:30AM-4:30PM in office with the benefit of a hybrid schedule after training. Our facility is located near Carowinds Amusement Park, in Charlotte, NC.

Rite-HiteCustomer Service Representatives serve as the key conduit between our customers and our sales department.

• Gathering necessary order related information from all parties and assuring it is accurately communicated to those who need it. If unable to secure necessary information, this position is responsible for securing the assistance of the District Operations Manager, as needed.

• Coordinate information flow for new equipment jobs using order logs, order management, and entry systems.

• Create and maintain accurate and complete job files, work orders and information to include maintenance, reconciliations and filing processes.

• Work with customers, contractors, and vendor to assure order requirements are achieved, orders are released, and shipping dates meet customer expectations.

• Review vendor invoices for accuracy and properly code and post into corporate order management system and that they meet corporate accounting requirements.

• Review job costs and gross profit to ensure accurate invoicing and minimize profit erosion.

• Assist with resolution of collections issues.

• Ensure incoming new equipment orders meet standards and advise appropriate parties if they do not.

• Create and maintain accurate and complete job files.

• Create Work Orders to support the equipment installation process.

• Create purchase orders for allied equipment.

• Maintain a strong working relationship with supported district's Installation Coordinators.

• Enter and administer equipment orders for both Rite-Hite and allied equipment vendors following the appropriate procedures for each vendor. Maintain a smooth order flow, assure release dates and shipping schedule meet customer requirements. Expedite orders when necessary.

• Review vendor invoices for accuracy and properly enter into the system for payment.

• Process all submittals, contracts, insurance certificates, and any other similar documents necessary to release and invoice orders.

• Assist District Management and sales personnel in resolving collections issues. This includes effectively interfacing with customers to ascertain and document billing procedures to assure timely payment of Arbon invoices.

• Work to consolidate shipments to minimize freight costs while meeting customer requirements.

• Review completed job files to ensure that profit erosion is minimized. Analyze and communicate variances to District management as required.

• Cross-train with other administrative personnel to provide additional help during heavy workloads or back-up during absences.

Rite-Hitesells the best, and we hire the best. Successful candidates will possess the following qualifications:

• One year of related experience minimum. Prior experience in supporting a field service operation is helpful.

• A commitment to quality. Prior experience in an ISO-certified or similar quality program is a plus.

• Good attention to detail

• Ability to juggle multiple projects without dropping the ball

• Good communication and customer service skills are also essential

#hybrid

#LI-LC1

What We Offer

At Rite-Hite, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

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• Provides prompt, accurate, thorough and courteous responses to all customer inquiries.
  
• Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures.
  
• Performs research as needed to resolve inquiries.
  
• 60% Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries.
  
• Handles situations which may require adaptation of response or extensive research.
  
• Accurately documents inquiries.
  
• 15% Initiates or processes adjustments or performs other research as needed to resolve inquiries.
  
• Coordinates with other departments to resolve problems.
  
• Responds to, researches and/or assists with priority inquiries and special projects as required by management.
  
• 10% Provides feedback to management regarding customer problems, questions and needs.
  
• Maintains accurate records on complaints and/or other customer comments, and makes recommendations for changes to management.
  
• Follows through on complaints until resolved or reports to management as needed.
  
• 10% Maintains basic knowledge of quality work instructions and company policies.
  
• Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations.
  
• Maintains all departmental productivity, quality, and timeliness standards.
  
• 5% Assist with the training of new employees and cross training of coworkers.