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About Covista

Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

For more information, visit and follow us on LinkedIn, Instagram and YouTube.

Opportunity at a Glance

The Senior Educational Media Specialist is a seasoned media specialist with at least 5 years of deep expertise in the conceptualization, design, scripting, and story boarding of educational media content. Senior Educational Media Specialists oversee the development of comprehensive media projects, working closely with strategic partners and managing third-party vendors; this includes the creation of new media content, as well as the search for suitable media content within Covista's owned content repositories and/or third-party media libraries. The Senior Educational Media Specialist manages multiple projects during different stages of development, each with varying requirements and milestones. As one of the most seasoned and experienced educational media specialists within the Product Development and Classroom Design team, the Senior Educational Media Specialist has a thorough understanding of digital product design and development theories, processes, best practices, and trends, integrating that knowledge to enhance the student learning experience by leveraging the correct media application, applying flexible approaches, and driving strategic innovation to anticipate, meet, and exceed partner needs. The Senior Educational Media Specialist mentors Educational Media Specialists in the organization in an effort to ensure all educational media created are of the highest quality and impact.

Responsibilities

• Generates vision and strategy that guide media development projects and supports the operations of the Product Development and Classroom Design team.

• Creates original visuals, audio/video, animations, tutorials, and interactives to meet the pedagogical objectives of the course and enhance student-learning outcomes.

• Delivers media products from conceptualization through delivery, both in a hands-on/developer capacity, as well as a leader and mentor of other media stakeholders.

• Manages third-party vendors and independent contractors required to ensure ample resources are available to execute the most comprehensive and challenging media projects.

• Collaborates with key stakeholders to create instructional material in a visually dynamic, engaging, and interactive format, while offering suggestions to enhance student engagement and learning.

• Maintains expert level, comprehensive knowledge of online learning principles, adult learning theory, and innovative media technologies.

• Works in a fast-paced production environment, collaborating with various institutional and product development stakeholders.

• Provides senior level leadership to and support of the project team during the development process to identify best media approaches to be used in designing, delivering, and/or supporting of specific learning content.

• Coaches and mentors educational media specialists, learning experience designers, and subject matter experts to ensure the media developed for online/hybrid course delivery is of the highest quality possible and supports student mastery of learning outcomes.

• Creates media development schedules and identifying necessary technical resources based on project timelines.

• Ensures appropriate delivery requirements are included in all media-related contracts.

• Ensures that all content meets media quality indicators and institutional style guidelines.

• Provides guidance and feedback, including documentation, to all stakeholders during media design and delivery; this includes all necessary metadata to support efficient asset management.

• Oversees the assembly of all media elements into the final product.

• Ensures project timelines are met and deliverables meet quality expectations of the institution.

• Works independently to complete assigned media projects at the course and program levels.

• Adapts to rapidly changing project timelines and deliverables.

• Although the Senior Educational Media Specialist does not supervise any other employees, mentorship and coaching of Educational Media Specialists is an important element of the role.

• Performs other duties as assigned.

• Complies with all policies and standards.
  
  

• Bachelor's Degree Required. Master's Degree Preferred
• 5+ years of media industry experience.
• 2+ years of education media experience.
• Extensive experience managing third-party vendors and independent contractors.
• Extensive experience managing complex budgets and ensuring adherence to budget limitations.
• Proven expertise in at least three of the following: video-based media creation, digital product design and creation, application of multimedia technologies in student learning environments, audiovisual editing, and/or digital media programming.
• Exercise management, coordinate, and oversight of all vendor, contractor, and talent cast performances, scheduling, and deliverables—ensuring all media products meet and/or exceed Covista standards of excellence.
• Be a skilled communicator and expert collaborator, able to handle criticism, facilitate design meetings, coach and mentor Educational Media Specialists and Subject Matter Experts, and deliver highly engaging media assets.
• Have the ability to estimate and document production costs and manage a comprehensive media project budget.
• Be knowledgeable in a wide range of media approaches (e.g., video, interactive, animation, audio, etc.).
• Be a seasoned expert in the conceptualization, design, and creation of high-quality educational media.
• Understand professional media workflows and manage the most challenging media production cycles.
• Possess excellent written and verbal communication skills.
• Have a strong working knowledge of contemporary media production standards and systems.
• Have strong knowledge of Microsoft Office suite.
• Be committed to results and consistently demonstrate accountability in all areas of responsibility.
• Possess the ability to apply best practices during media and course development.
  
  

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $61720.78 and $1 Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Covista offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Covista's Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit:
  
  You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

Civil Clothing Inc. is seeking a Product Development Coordinator to support the end-to-end development of Darc Sport collections, partnering with our Torrance-based team to ensure product moves efficiently from concept through production. In this role, you’ll help bring designs to life by coordinating sample development, maintaining accurate product documentation, tracking WIP and samples, and supporting cross-functional teams throughout the development cycle.

You’ll work closely with Design, Technical Design, Sourcing, Planning, and factory partners to keep projects organized, information accurate, and timelines on track. The ideal candidate is organized, proactive, and collaborative, with a strong attention to detail and a service-oriented mindset. A foundational understanding of garment construction, fabrics, and the product development process will help you succeed as you support the team in delivering well executed product to market.

This role plays an important part in ensuring our collections move smoothly through the development process. At Civil, we value accountability, precision, and strong follow-through. Your work will help keep product development organized, timelines on track, and cross-functional teams aligned, supporting the successful delivery of product from concept through production while maintaining the quality and brand standards Civil is known for.

What You’ll Do

Product Development Coordination

• Support the end-to-end product development process by coordinating samples, materials, and documentation across multiple collections and seasonal drops.
• Track incoming samples including protos, fit samples, and development materials, ensuring they are labeled, organized, and accurately logged.
• Assist with sourcing and organizing development materials such as fabrics, lab dips, strike-offs, and trims.
• Maintain accurate tech packs and update documentation as changes occur throughout the development cycle.

Sample Tracking & Documentation

• Maintain weekly WIP reports and development trackers to ensure accurate visibility for cross-functional teams.
• Create and maintain spreadsheets, line lists, and development reports to support product tracking and planning.
• Submit clear and organized comments to vendors following sample reviews and fittings.

Vendor & Factory Communication

• Communicate daily with overseas vendors and sourcing partners regarding development progress, sample status, delivery timelines, and cost considerations.
• Ensure vendor communication is clear, timely, and accurately reflects design, development, and production updates.

Cross-Functional Collaboration

• Partner closely with Design, Technical Design, Production, Planning, and Sales teams to support smooth product development and alignment across departments.
• Assist in coordinating sample submissions and approvals with internal teams, buyers, and sales partners when needed.
• Support the Production and Planning teams in tracking timelines and helping expedite urgent development needs.

Operational Excellence

• Help maintain development calendars and track progress against key milestones to support on-time delivery.
• Provide general administrative support to the Product Development team, helping maintain organized records and development materials.
• Proactively follow up on outstanding tasks, samples, and vendor updates to keep projects moving forward.
• Identify potential delays or gaps in information early and escalate appropriately to protect timelines.
• Maintain strong attention to detail and follow-through across all tracking, communication, and documentation.
• Operate with accountability and a solutions-oriented mindset in a fast-paced environment.

Culture & Team Contribution

• Contribute to a respectful, inclusive, and collaborative team environment.
• Build positive working relationships across departments and with external vendors to support smooth execution.
• Demonstrate professionalism, reliability, and a sense of urgency in completing tasks and meeting deadlines.
• Take pride in accuracy, organization, and supporting the broader team’s success through consistent follow through.

What You Bring

Knowledge, Skills & Abilities

• Working knowledge of apparel development, garment construction, and product development processes.
• Proficiency in Microsoft Excel, Word, and Outlook for tracking, documentation, and communication
• Familiarity with PLM systems or tech pack tools is a plus.
• Familiarity with Adobe Illustrator and Photoshop for reviewing design and development materials is a plus.
• Strong attention to detail and accuracy across documentation, sample tracking, and development updates.
• Excellent organization and time management skills with the ability to manage multiple projects and deadlines.
• Ability to work efficiently and stay organized in a fast-paced, deadline-driven environment.
• Clear written and verbal communication skills when working with internal teams and vendor partners.
• Strong follow-through and proactive communication to keep development timelines on track.
• Collaborative, positive team player who works well across departments.
• Self-starter who takes ownership of work and approaches challenges with a solutions-oriented mindset.

Education & Experience

• Associate’s or Bachelor’s degree in Apparel Product Development, Fashion Design, or a related field preferred; equivalent hands-on experience will also be considered
• 1–3 years of experience in apparel product development, merchandising, or a related role; internship experience encouraged.
• Basic understanding of garment construction, product development workflows, and sample stages.
• Experience supporting products from concept through development and production is a plus.
• Proficiency in Adobe Illustrator and Photoshop for reviewing technical drawings and construction details.
• Experience in streetwear, action sports, or apparel environments is a plus.

Physical & Mental Demands

• This role is primarily office-based with regular use of standard office equipment.
• Ability to sit or stand for extended periods and move throughout office, showroom, or production environments as needed.
• Ability to occasionally lift, carry, or move materials or product weighing up to 25 lbs, with or without reasonable accommodation.
• Visual requirements include close vision, distance vision, depth perception, and the ability to adjust focus, with or without reasonable accommodation.
• Ability to work in varied environments, including exposure to noise, temperature fluctuations, and occasional outdoor elements.
• Ability to manage multiple priorities, deadlines, and shifting demands in a fast-paced environment.
• Capacity to maintain focus, sound judgment, and professional communication while navigating time-sensitive issues.
• This role may require flexibility in work hours during peak production periods.

Travel Requirements

• Valid CA Driver’s License

Why You’ll Love Working at Civil

At Civil Clothing we foster a collaborative, fast-moving environment where ownership is valued, ideas are welcomed, and execution matters. You’ll work alongside passionate, experienced teams who care deeply about craftsmanship, accountability, and bringing product to market the right way.

This role offers the opportunity to make a real impact, your decisions directly influence our product quality, timelines, and growth. If you thrive in a hands-on, solutions-driven environment and want your work to be seen, felt, and worn, you’ll feel right at home here.

What We Offer

• Competitive compensation: $55K – $70K annually, depending on experience and qualifications
• Comprehensive benefits package, including:
• Medical, dental, and vision insurance
• Life insurance
• Employee Assistance Program (EAP)
• 401(k) with company match
• Paid time off (PTO)
• Employee merchandise discounts
• Opportunity to grow with a respected and evolving apparel brand

Equal Opportunity Employer

Civil Clothing Inc. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.

Comcast brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

$26.69+ Hourly Salary is $19.00/hour Base + Targeted Commission *Bilingual - Spanish Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team.

Core Responsibilities

• Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.
• Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
• Achieves sales and customer experience goals and objectives.
• Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
• Performs operational and administrative tasks.
• Partners with customer care to resolve customer issues, as appropriate.
• Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
• Complies with all company and retail operational policies and procedures.
• Completes training requirements and actively engage in team huddles and learning.
• Knows and understands sales compensation plan and its key elements.
• Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.
• Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Communication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Self Motivation, Teamwork, Technical Knowledge, Workplace Organization

Compensation

Base Pay: $19.00 Total Target Compensation (Base Pay plus Targeted Commission): $26.69 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Education

High School Diploma / GED (Required)

Certifications (if applicable)

Relevant Work Experience

2-5 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

As the Senior Analyst of Planning & Business Analytics reporting into the Lead Director, Coupon Planning & Capabilities you will own the expense and funding portfolio management and utilize your analytic and problem-solving skills to develop and report on various financial models.

You will impact our business in the following ways:

• Synthesizes weekly and monthly sales, margin and markdown impact projections, actuals vs. planned on core KPIs as part of monthly leadership business review.
• Assist with the development and reporting of business cases to support price/promo/coupon initiatives, innovations, and capability development. This includes developing, evaluating assumptions, creating, and modeling alternative financial scenarios, and appropriately including business case elements in multi-year planning exercises.
• Understand, track, report progress against budget, forecast, capability development and implementation plans scheduled to drive budgeted business growth including key milestones, deliverables, customer, trip, sales & margin, capital, and expense impacts.
• Oversee the reviewing of monthly accruals, invoice reconciliation along with their supported documentation prior to posting journal entries in SAP and prepare the monthly operational expenditure reports.
• Support consolidation of Pharmacy and Consumer Wellness annual operating plan and annual strategic plan preparation including socialization and formal business reviews with leadership.

Required Qualifications

• Strategic Leadership & Collaboration: 2+ years of experience engaging with executive leadership, using strong logical reasoning and storyboarding to influence strategic decision-making.
• Proven ability to collaborate effectively across diverse business functions, leadership styles, and organizational levels.
• Data & Analytical Proficiency: Advanced proficiency in Microsoft Excel (including pivot tables, formulas, and data modeling) and PowerPoint for data visualization and executive reporting.
• Comfortable working with imprecise or incomplete data, with a strong attention to detail and a data-driven mindset.
• Knowledge of Generally Accepted Accounting Principles (GAAP) and their application in financial analysis and reporting.
• Communication & Influence: Excellent verbal and written communication skills, with the ability to clearly convey complex information to a variety of audiences.
• Strong influencing skills with the ability to engage and align key stakeholders both within and outside the finance function.
• Adaptability & Execution: Self-motivated and capable of working independently in a fast-paced, deadline-driven environment.
• Demonstrated ability to thrive in high-paced and fluid settings, maintaining focus and delivering results under pressure.
• Willingness and ability to travel up to 20% of the time, based on business needs.
• Flexibility to take on additional tasks as assigned by management.

Preferred Qualifications

• Strategic Leadership & Collaboration: 3+ years' experience demonstrated ability to support a large organization and manage a multi-million-dollar business unit to achieve financial and business results.
• Experience working for a Fortune 500 company in merchandising, loyalty or promo, or a similar function for an omnichannel retail or retail pharmacy company.
• Demonstrated capability to address complex issues decisively while considering broader organizational dynamics and empowering leaders to drive results.
• Data & Analytical Proficiency: 2+ years' of hands-on experience with enterprise tools such as SAP S/4HANA, Ariba, Tableau, and/or Salesforce.
• Communication & Influence: Strong influencing skills with the ability to engage and align key stakeholders both within and outside the finance function.
• Adaptability & Execution: Willingness to work on ad-hoc projects.

Education

• Bachelor's degree in accounting, Finance or Business Management OR MBA

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: The typical pay range for this role is: $46,988.00 - $112,200.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Applications will be accepted until July 31, 2025.

About Covista

Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

For more information, visit and follow us on LinkedIn, Instagram and YouTube.

The Quality Assurance (QA)Learning Experience Designer actively engages in the review, design, development, and implementation of learning products (e.g., academic programs and courses, short courses, micro-credentials), working closely with strategic partners and vendors; this includes the quality review of new learning content, as well as the search for suitable existing learning content within Covista's owned content repositories and learning content management systems.

The QA Learning Experience Designer has a working knowledge of digital learning product design and development theories, processes, best practices, and trends, integrating that knowledge to enhance the student learning experience by leveraging contemporary learning design principles, applying flexible approaches, and driving strategic innovation to anticipate, meet, and exceed partner needs.

TheQA Learning Experience Designer manages multiple reviews during different stages of development, each with varying requirements and milestones. The QA Learning Experience Designer works with a range of internal and external academic experts, product development staff, vendors, and institutional representatives to ensure adherence to quality standards,product design decisions, business requirements, and academic expectations.

• Ensures the learning content developed for online/hybrid course delivery is of the highest quality possible and supports student mastery of learning outcomes.
• Ensures learning content adheres to quality standards, program/product design decisions, business requirements, and academic expectations; ensures that relevant internal and partner reviews occur and that feedback/required changes are incorporated.
• Works closely with curriculum authors and subject matter experts to review content, storyboards, and related instructional elements for incorporation into the courses.
• Actively engages in the learning content creation review for multiple delivery contexts, including course-based, competency-based, self-paced, micro-learning and other such contexts to align with partner institution strategies.
• Coordinates and/or participates in program design and development meetings as needed to address marketing research and analysis, regulatory issues, industry trends, competitive landscape, unique differentiators, relevant data, instructional framework options, and core themes and topics for product development.
• Works collaboratively with subject matter experts, academic and business representatives, marketing professionals, educational media specialists, and shared services staff to designreview, develop, and implement learning solutions.
• Actively engages in the learning content creation review for multiple delivery contexts, including course-based, competency-based, self-paced, micro-learning and other such contexts to align with partner institution strategies.
• Coordinates and/or participates in program design and development meetings as needed to address marketing research and analysis, regulatory issues, industry trends, competitive landscape, unique differentiators, relevant data, instructional framework options, and core themes and topics for product development.
• Works collaboratively with subject matter experts, academic and business representatives, marketing professionals, educational media specialists, and shared services staff to designreview, develop, and implement learning solutions.
• Works with little or no supervision on all assigned learning products at the course and program levels.
• Works collaboratively with others to establish project management plans that ensure product review dates are met and ensure appropriate resourcing of all projects; ensures members of the project team are familiar with program design and development design philosophy and project management plans.
• Maintains a working knowledge of learning experience design, online learning, instructional design and technology, adult learning theory, and andragogy/pedagogy to support program and course development.
• Applies research skills to assess current and prospective technologies and innovative products to enhance the student experience in the online classroom.
• Reviews or selects learning resources in collaboration with the academic team, ensuring adherence to business and regulatory requirements, DLS and institution strategies, and works collaboratively with shared services staff to ensure availability of learning resources.
• Designs learner experiences for the integration of text, graphics, animations, videos, and interactions for these offerings; ensures materials follow development objectives/outcomes and exhibit best practices for visual and interaction display to support learning.
• Ensures project timelines are met and deliverables meet quality expectations of the institution.
• Collaborates with key stakeholders to create instructional material in a visually dynamic, engaging, and interactive format, while offering suggestions to enhance student engagement and learning.
• Adapts to rapidly changing project timelines and deliverables.
• Performs other duties as assigned.
• Complies with all policies and standards.
  
  

• Master's Degree Required
• PhD Preferred
• Three (3) plus years of learning experience design work, with specific experience in conceptualizing, designing, and creating learning experiences for adult learners a plus.
• Experience working with third-party vendors and independent contractors.
• Experience managing budgets and ensuring adherence to budget limitations.
• Experience working with higher education professionals.
• Expertise in at least one of the following: instructional design, instructional technology, contemporary theories and methods of learning experience creation, learning management systems, learning content management systems, application of technological innovations to enhance learning and mastery of outcomes.
• Experience developing with tools such as Adobe Captivate and Articulate Storyline/Studio a plus.
• Successful experience in relationship management across a range of partners.
• Be able to evaluate vendor, contractor, and SME contributions to ensure all learning products meet and/or exceed Covista standards of excellence.
• Be a skilled communicator and collaborator, able to handle criticism, actively participate in design meetings, and deliver highly engaging learning assets.
• Possess a working knowledge of contemporary and innovative principles of instructional design, curriculum development, and educational technology.
• Possess solid written and verbal communication skills.
• Have strong knowledge of Microsoft Office suite.
• Be committed to results and consistently demonstrate accountability in all areas of responsibility.
• Possess strong organizational skills and have a history of positive results achieved collaboratively.
  
  

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $61,720.78 and $108,334.92. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Covista offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Covista's Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit: are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

The pay range per hour is $25.00 - $42.50. Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at Target.

All About Target

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.

All About Service & Engagement

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Service and Engagement Team Leader can provide you with the skills and experience of:

• Guest service fundamentals, experience building a guest first team culture and driving loyalty programs
• Guest engagement; problem solving and resolution
• Retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
• Planning department(s) daily/weekly workload to support business priorities and deliver service and sales goals
• Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent

As a Service and Engagement Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
• Lead a team of passionate and knowledgeable Guest Advocates, Service Advocates and Front of Store Attendants who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interactions, quality of service, resolution, driving loyalty and cleanliness standards.
• Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.
• Understand sales goals, business reporting and guest insights to plan and execute daily/weekly workload, to deliver on store sales goals, guest engagement and troubleshoot opportunity areas as needed throughout the day.
• Support Target Loyalty Programs to ensure your team can educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience.
• Support your direct leader by following up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiences.
• Engage in consistent, meaningful development conversations throughout the critical touch points within the teams career path.
• Personalize recognition and appreciation of your team to reinforce critical guest service behaviors and promote a positive team and guest centric culture.
• With guidance from your direct leader, help lead a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors.
• Quickly respond to any concerns with a guests shopping experience by de-escalating the situation and ensuring your team understands and feels supported to resolve or address guest concerns and issues.
• Ensure your team members stay up-to-date on upcoming major promotions, brand launches and events.
• Evaluate candidates for open positions and develop a guest-centric team.
• Work a schedule that aligns to guest and business needs (this includes early morning, evening, closing, overnight shifts, holidays and weekends).
• Support and enable team members to deliver pick up and drive up orders (including drive up returns and Starbucks) efficiently and accurately to digital guests, following all federal, state and local adult beverage laws. Support guest services as needed.
• Demonstrate a culture of ethical conduct and compliance; lead team to work in the same way and hold others accountable to this commitment.
• Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correct hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
• Model creating a welcoming experience by greeting guests as you & your team are completing daily tasks.
• Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs.
• Lead by thanking guests and let them know we're happy they chose to shop at Target.
• Model the execution of physical security processes in order to enhance the instore security culture.
• Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices.
• If applicable, as a key carrier, follow all safe and secure training and processes.
• Address all store emergency and compliance needs.
• All other duties based on business needs.

What We Are Looking For

This may be the right job for you if:

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
• You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, and other peak shopping times).

The good news is that we have some amazing training that will help teach you everything you need to know to be a Service and Engagement Team Leader. But, there are a few skills you should have from the get-go:

• High school diploma or equivalent
• Must be at least 18 years of age or older
• Previous retail experience preferred, but not required
• Lead and hold others accountable
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. Work independently and as part of a team
• Manage workload and prioritize tasks independently and with a team
• Welcoming and helpful attitude
• Effective communication skills
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports and information
• Accurately handle cash register operations, cash transactions, and oversee cash office processes as needed
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others
• Climb up and down ladders as needed
• Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary
• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as needed
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary)

Target will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances.

• Performs all mechanical assembly operations of sub-assemblies and package assembly, all sensitive and very detailed assembly operations, some electrical, instrumentation and control elements of the package, and functional test set up including in-process quality checks and tests.?
• Performs disassembly and rebuild of air ends, or sensitive rotating assemblies.
• Reads and interprets engineering drawings, specifications, assembly instructions, bills of material, and quality control documents.?
• Takes responsibility for quality and work content performed in the applicable operation by signing off on the appropriate documentation prior to indexing to the next step in process.
• Insures that all tools used in performing job duties are within calibration, as stated on calibration sticker. Where discrepancies arise, immediate notification of supervisor occurs.
• Performs job duties with limited supervision.
• Maintains clean, orderly, and safe work area and follow all safety rules and procedures.?
• Identifies safety concerns and drives for successful resolution.
• Assists in the training of other department personnel as required.
• Uses problem solving skills (identify problems and respond correctly).? Shall be capable of performing disassembly and rebuild of air ends, or sensitive rotating assemblies
• Exhibits a high degree of manual dexterity with great attention to detail and workmanship
• Use of calipers, dial, indicators, precision measuring devices.
• Participates in departmental projects, as needed (ex. Lean initiatives, restructuring the cell layout, continuous improvement). And other assigned duties

• High School Diploma or GED
• 1+ years experience with manufacturing setting

• Knowledge of and willingness to comply with all general work rules, policies and procedures, including safety guidelines and procedures.
• Able to rely on experience and judgment to plan and accomplish goals.
• Ability to learn to operate all equipment associated with the job; including, but not limited to, power hand tools, forklifts, skyjacks, cranes, and measuring devices.
• Ability to identify routine problem causation, and correct routine problems, and willingness to learn.
• Broad working knowledge and experience with standard work instructions.
• Team oriented, must have the ability to work cohesively with others.
• Must possess ability to work well in a manufacturing environment.
• Must be detail-oriented and self-motivated.
• Must be able to work in a fast-paced, multi-tasked environment.
• Must be able to stand; use hands to finger, handle, or feel; walk; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear continuously for 8-10 hours per day and occasionally on a sixth working day.
• Pulling/pushing of tubs, up to a maximum of 50lbs.
• Regularly lift up to 35 pounds.

• Strong problem solving skills (identify problems and respond correctly).
• Ability to read and interpret engineering drawings, specifications, assembly instructions, bills of material and quality control documents.
• Ability to use correct tooling, fixturing and equipment to perform work tasks to engineering specifications.
• Ability to function in a flexible team environment.
• Formal training from technical or trade school is desired

Job Title: Sales Associate

Direct Supervisor: Studio Manager

Status: Hourly

Location: 90038

COMPANY DESCRIPTION

West Coast Fitness

West Coast Fitness is a leading franchisee of Orangetheory Fitness with 50+ studios in Los Angeles, San Francisco's Bay area, and Ohio. Our mission is to lead, support, and inspire the Orange Passion. We do this by focusing on our amazing and talented team and emphasizing the 3 Cs of Success - Clarity, Communication, and Collaboration. We strive to grow future leaders with an atmosphere of inclusivity, enthusiasm, and empathy. Established in Los Angeles, CA, in 2014, WCF prides itself on building teams that break records, innovate with intention, and continue to expand our reach - many of our original teams are still with us today!

Orangetheory Fitness

Led by highly skilled coaches, each Orangetheory workout incorporates endurance, strength, and power elements through a variety of equipment including treadmills, rowing machines, TRX Suspension Training, free weights, and more. As a heart-rate-based totally-body group workout, OTF combines science, coaching, and technology to guarantee maximum results from the inside out. The result is more energy, visible toning, and a supercharged metabolism for MORE caloric afterburn, MORE results, and MORE confidence, all to deliver you MORE LIFE.

JOB DESCRIPTION

If you consider yourself the \"life of the party,\" someone who can command a room, who's not afraid to spark up a conversation, and who loves a little healthy competition, then consider becoming a Sales Associate with us! Our SAs are our first responders, the face of each studio, and the ones that keep each of our members coming back with a smile. Though we have high expectations in this sales-heavy role, the focus will always be on member experience. This role is perfect for those with a passion for health and wellness, who love providing top-notch service, and who are goal-oriented. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, as well as retail and concession sales. Through exemplary customer service, Sales Associates are also responsible for helping drive up membership retention, maximizing workout traffic, and maintaining a positive, safe, and fun studio environment.

ESSENTIAL DUTIES & RESPONSIBILITIES

* Cultivate genuine, experience-focused connections with members and guests, including but not limited to--answering questions, resolving concerns, and ongoing outreach with members and guests regarding membership status

* Ensure a friendly, helpful, and inclusive experience for all members and guests

* Deliver an exceptional and versatile sales and service experience to all members and guests

* Demonstrate a commitment to ensuring a safe and clean studio environment for members and guests

* Maintain accurate records using established OTF sales systems

* Perform telephone inquiries, follow-up calls, and customer care calls

* Host OTF studio tours with prospects and/or fitness program holders

* Greet members and guests promptly, enthusiastically, and with a smile, to create a friendly, positive environment upon entry

* Participate in 1-2 OTF scheduled workouts per week

* Maintain an organized and clean work environment

* Respond immediately to member requests, inquiries, and concerns

* Execute proper onboarding of all OTF members through the completion of essential Client Intake and Membership Agreement forms

* Attend and participate in all relevant OTF training programs, events, and meetings

* Establish and maintain an effective referral program

* Accurately follow the daily studio cleaning checklist (pre/during/post) shift activities

* Maintain an organized and clean lobby/front desk area

* Process accurate credit card transactions

* Perform follow-up and follow-through activities with all prospective clients

* Respond immediately to member requests, inquiries, and concerns

* Work closely with the Fitness Team to ensure that processes are fulfilled

QUALIFICATIONS

* High-level customer service skills

* Previous sales experience with strong sales prowess (experience working in a sales quota-bearing structure highly preferred)

* Excellent verbal and written communication skills

* Ability to multi-task and excel in a fast-paced environment

* Functional computer skills required - Microsoft Office (Word, Excel), general site navigation, in-depth reporting, and data entry

* Flexibility to work daytime, evening, holiday, and/or weekend hours as needed

* Ability to work and function in an ORANGE TEAM environment (Orange is more than just a color, it's an attitude)

* High school diploma

* Health and fitness-minded people, highly preferred

BENEFITS

* Competitive hourly wage

* Performance bonuses - based on weekly, monthly, individual, and team sales goals

* Medical, Dental, and Vision (based on full-time hours)

* 401k (based on full-time hours)

* Access to all Orangetheory classes at any studio nationwide

* Deep discounts on all OTF retail and technology (see )

* Opportunities for career growth

* Covid-19 safety and health protocol for a safe work environment

* Monthly team-building events and reward opportunities

* Free AED/CPR certifications

* Huge discount on NASM and AFAA certifications (inquire with management)

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands to signal, handle, or feel. The employee must occasionally lift and/or move up to 80 pounds.

AAP/EEO Statement: Our Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Part-time, including early mornings, nights, weekends, and holidays

Pay: $18/hour + bonus

Compensation: $18.00 - $20.00 per hour

Jobs That Make a Real Difference

About Us

Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours.

Our Philosophy

For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They'll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE.

Diversity, Equity and Inclusion

Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.

Acknowledgement *

I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee's employees. If I am hired to work at an independent franchisee's studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.

Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee's privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please

B I R G E & H E L D

Investing in Communities to Transform Lives.

WHO WE ARE

It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision.

At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.”

POSITION OVERVIEW

The Service Technician II is responsible for ensuring the overall maintenance, functionality, and appearance of the community’s physical assets. This role requires a strong technical skillset, timely completion of service requests, and collaboration with team members to deliver a high-quality resident experience. This person will report directly to the Operations Manager.

KEY RESPONSIBILITIES

Compliance and Professional Standards

• Conduct all work in alignment with company policies, procedures, and applicable laws, including Fair Housing, the Americans with Disabilities Act, the Fair Credit Reporting Act, and all other applicable laws.
• Maintain a professional, courteous, and helpful demeanor with residents, team members, and vendors.

Property Maintenance and Repairs

• Inspect buildings and common areas to ensure cleanliness, safety, and visual appeal.
• Perform repairs and maintenance on HVAC units, mechanical and electrical equipment, plumbing fixtures, structural elements, and community grounds.
• Repair serviceable items such as appliances, plumbing, and electrical systems across B&H communities.
• Ensure unit turnovers are completed within five (5) working days unless otherwise directed by the Operations Manager.

Work Order Execution and Task Coordination

• Complete assigned work orders promptly, requesting support and reporting any delays or issues.
• Provide daily updates on progress and coordinate tasks with operations staff and maintenance teams.
• Standard expectations include completion of work orders within 48 hours (excluding emergencies) and unit turns within seven working days, unless directed otherwise by the Operations Manager.

Grounds and Site Management

• Maintain community grounds to ensure a clean, safe, and welcoming environment.
• Oversee the day-to-day maintenance of the assigned B&H portfolio.
• Provide assistance to other B&H assets as needed to drive broader company goals and operational success.

Administrative and Reporting Duties

• Complete and submit required forms, reports, and documentation in an accurate and timely manner.
• Participate in other related responsibilities as assigned by the Service Manager.

On-Call and Emergency Response

• Participate in the on-call rotation to respond to after-hours maintenance emergencies as needed.

EDUCATION, EXPERIENCE, AND SKILLS

• Minimum of two (2) years of demonstrated success in apartment maintenance, construction, or a related field.
• EPA certification required for refrigerant handling, or willingness to obtain certification upon hire.
• HVAC certification, preferred.
• For positions that require travel between properties, a valid driver’s license and reliable transportation are required.
• Above average oral communication skills.
• Provide your own hand tools including but not limited to power drills, impacts, and all non-powered hand tools.
• Able to operate all necessary tools to perform the essential functions of the position.
• Experience in residential property maintenance is beneficial.
• Working knowledge of OSHA standards and other environmental safety standards.
• Must be self-motivated, able to complete assigned tasks and can negotiate competitive pricing of supplies and contracted work.
• Able to multi-task and prioritize work orders.
• Exhibit strong attention to detail.
• Able to perform at high levels in a fast-paced work environment and successfully adapt to changing priorities and work demand.
• Able to think logically to troubleshoot, analyze situations, and make sound business decisions.
• Able to perform a variety of duties in all types of weather.
• Able to lift, push, and pull up to 75 pounds.
• Smartphone preferred for work purposes.

WHAT WE OFFER

• Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you’ll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you’ve served in the military, you’ll receive Veterans Day as a paid day off.
• Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice.
• Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave.
• Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions.
• Save on living expenses with exclusive employee discounts at Birge & Held properties.
• Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals.
• Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease.
• Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions.
• Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges.
• Stay connected and equipped for success with a monthly phone stipend of up to $50 to help cover your mobile service costs.
• Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential.
• Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated.

Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce.

The Starting Hourly Rate / Salario por Hora Inicial is $15.00 USD per hour. The Pay Range / Rango salarial is $15.00 USD - $22.50 USD per hour.

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT SERVICE & ENGAGEMENT

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:

* Communicating and interacting with guests to build an welcoming guest experience

* Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns

* Adapting to different guest interactions and situations

* Promoting and engaging around various benefits, offerings and services

As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities:

* Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard

* Create a welcoming experience by greeting guests as you are completing your daily tasks.

* When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.

* Make the guest aware of current promos. store activities and events.

* Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.

* Thank guests and let them know we're happy they chose to shop at Target.

* Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed.

* Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.

* Work efficiently to minimize guest wait time while maintaining guest service and accuracy.

* Understand and show guests how to use the features and offerings within the Target App including Wallet.

* Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features.

* Attempt every return and follow register prompts; partner with immediate Leaders as needed to help solve for the guest while following Target's policies and procedures.

* Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal.

* Stock supplies during store open hours while being available for the guest.

* Demonstrate a culture of ethical conduct, safety and compliance.

* Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.

* Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.

* All other duties based on business needs

WHAT WE ARE LOOKING FOR

This may be the right job for you if:

* You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.

* You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.

* You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).

The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go:

* Communicating effectively, including using positive language and attentive to guests needs

* Welcoming and helpful attitude toward guests and other team members

* Attention to detail while prioritizing tasks

* Willing to educate guests and engage around products and services

* Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.

* Work both independently and with a team

* Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

* Accurately handle checkout operations, transactions, and support cash office operations as needed

* Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds?without additional assistance from others.

* Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.

* Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

* Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.

Find competitive benefits from financial and education to well-being and beyond at https:///careers/benefits.

Benefits Eligibility

Please paste this url into your preferred browser to learn about benefits eligibility for this role: | Pegue esta URL en su navegador preferido para obtener informacin sobre la elegibilidad de este puesto para recibir beneficios: with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to . Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.

Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha lmite de solicitud.